เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Market Analysis, Leadership Skill

ประเภทงาน:

งานประจำ

• Develop sales strategies and design promotional campaigns to drive revenue and increase customer traffic.
• Conduct competitor analysis within the area and propose actionable insights to improve service and menu offerings.
• Manage and allocate basic marketing budgets for the branch/store.
• Prepare and summarize daily and monthly Sales Reports.
• Analyze preliminary Profit & Loss (P&L) statements and maintain strict control over Food Cost (specifically for buffet operations) to meet KPIs.
• Utilize POS data to analyze customer behavior and optimize sales performance.
• Enforce Standard Operating Procedures (SOPs) to ensure the highest levels of service and food quality.
• Oversee manpower planning, including staff scheduling and conducting professional training sessions.
• Maintain overall store standards and proactively resolve on-site issues or customer complaints.
• Education: Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field.
• Experience: Minimum 3-5 years of experience in Restaurant Management (direct experience in Buffet Operations is highly preferred).
• Analytical Skills: Strong numerical and analytical skills; proficient in Microsoft Excel or other reporting tools.
• Technical Skills: Deep understanding of POS systems and.
• Attitude: Strong leadership qualities with the ability to work under pressure and a creative mindset for promotional marketing.

ทักษะ:

Teamwork, Payroll

ประเภทงาน:

งานประจำ

• Detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of the restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.
• Please note that this is not an exhaustive list of everything that needs to be done.
• Aman employees always find new ways to look after the business, their guests and their colleagues.
• General.
• To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture.
• To approach the overall sales of food and beverage activities from a strategic perspective.
• To ensure that associates also provide excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Ensures that the outlet is operated in line with maximizing profit while delivering on the brand promise.
• Operational.
• Train, develop and lead the colleague's team within the outlet.
• Ensure that all departmental operational procedures are adhered to.
• Work with Culinary team to maintain appropriate menus, offerings, and par levels.
• Ensure that cleanliness and safety of the outlet and surrounding area is maintained.
• Assist as a liaison between outlet colleagues and other departments in absence of a manager.
• Ensure all guest/colleague comments and concerns are effectively resolved.
• Performances are managed through coaching, documentation, feedback, and positive reinforcement.
• Maintaining accurate records on performance and audits, attendance, grooming, service deficiencies, schedule, and payroll.
• Recognize colleagues through comment cards, incentives, and continuous feedback.
• Assist in conducting monthly inventory reconciliation with supporting actions of inventory management.
• Meet daily deadlines as reflected in the operational plan.
• Maintain daily productivity as outlined in the monthly budget.
• Continuously seek out creative ways to improve service and overall F&B revenues and profitability.
• Act as a dynamic member of the hotel's F&B team and ensure strong departmental representation on other hotel committees and activities.
• Ensure hotel grooming and appearance standards are adhered to throughout the outlet.
• Ensure a clean and SAFE working environment, with continual emphasis on promoting colleague health and safety.
• Promote teamwork and respectful workplace practices between the kitchen and service colleagues.
• Assumes full operational responsibilities for outlet in absence of an Assistant Restaurant Manager and/ or Outlet Manager.
• Participate and monitor colleagues' involvement on all hotel wide committees, including Health & Safety and social.
• Meet, greet, and seat the guests, and touch every table at least once during the meal.
• Oversee guest selection and ensure proper placement and distribution.
• Floor presence during shift, greeting and interaction with guests.
• Prepare shift schedules according to Hotel occupancy and special functions.
• Complete menu knowledge (Etc. breakfast, lunch, dinner, beverage service area).
• Co-responsible with Assistant Restaurant Manager for training.
• Good interaction with guests. 'Be a representative of Aman, culture and traditions'.
• Achievement of guest satisfaction.
• Individual productivity.
• Work & Training attendance and punctuality record.

ทักษะ:

Leadership Skill, Energetic, English, Thai

ประเภทงาน:

งานประจำ

• Lead the day-to-day operations of the outlet and ensure smooth opening, service and closing.
• Recruit, train, coach and develop the outlet team.
• Prepare staff rosters and ensure adequate manpower coverage.
• Drive excellent customer service and resolve customer concerns professionally.
• Maintain Heybo standards for food quality, presentation, cleanliness and service.
• Ensure food safety, hygiene and workplace-safety procedures are followed.
• Monitor sales, Labour costs, food costs, wastage and other operating expenses.
• Manage inventory, stock ordering and stock counts.
• Ensure cash-handling and POS procedures are followed accurately.
• Conduct team briefings and maintain strong communication with employees.
• Manage employee performance, attendance and disciplinary matters together with Human Capital Department.
• Support promotions, launches and local marketing initiatives.
• Provide regular operational reporting to management.
• Previous restaurant, QSR, café or hospitality management experience.
• Strong leadership and people-management skills.
• Good understanding of restaurant operations and cost control.
• Customer-focused and hands-on.
• Able to work in a fast-paced environment.
• Comfortable using POS, scheduling and basic reporting systems.
• Good Thai communication skills.
• Working English required; stronger English capability is advantageous.
• Flexibility to work weekends and public holidays.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Financial Reporting, Microsoft Office, Leadership Skill

ประเภทงาน:

งานประจำ

• Ensure that the restaurant adheres to all health, safety, and legal regulations.
• Oversee inventory management, cost control, and financial reporting.
• Develop and implement marketing strategies to attract and retain customers.
• Collaborate with the culinary team to maintain high standards of food quality and presentation.
• Develop and implement marketing strategies to attract and retain customers.
• Foster a positive and productive work environment for the restaurant staff.
• Continuously seek ways to improve operational efficiency and customer satisfaction.
• Minimum 3 years of experience in a similar restaurant management and Marketing role.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.
• Thorough understanding of food and beverage operations, including inventory management and cost control.
• Proficient in Microsoft Office and other relevant software.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to providing exceptional customer service.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Public Relations, Leadership Skill, Swift, English

ประเภทงาน:

งานประจำ

• Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whet ...
• Responsible for the operations of the company, to ensure successes of operational department by providing operational leadership, with a goal of achieving 100% customer satisfaction while ensuring consistency and adherence to all restaurants and operating standards.
• Business Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits. Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking. Must be competent in developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines. Ensure crisis management system is followed as requires to maintain efficient operations. Ensure good public relations efforts as requires enhancing and preserving a good company image. Sales Set sales target of the responsible areas and drive sales to ensure achieve target. Evaluate sales trends and take appropriate action plan to close the sales gaps. Provide input to District Manager and Restaurant Manager on local programs to maximize the impact of Local Restaurant Marketing. People With the agreement of the appropriate Human Resources Director and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels. Lead the team to create, develop and update any related procedures/ systems and operational manual. Coach, counsel and develop District Manager and Restaurant Manager in the achievement of company standards and their personal development plans. Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development. Utilize a communication process to ensure all staff is aware of expectations and performance standards. Ensure that any government regulations are upheld by all management staff. Customer Ensure 100% customer satisfaction at all time Ensure all restaurants operate at a high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures. Ensure District Manager and Restaurant Manager resolves customer complaints in a proper and swift manner. Innovation Design and implement process improvements, new tools, and digital solutions that enhance efficiency, speed, and service quality. Support the rollout of new restaurant models, kitchen layouts, and service platforms Develop a clear innovation roadmap that balances creativity, feasibility, and ROI. Manage cross-functional project teams, ensuring timely delivery of pilot initiatives and post-launch evaluation. Use data analytics and customer insights to guide innovation decisions and measure success. Perform other duties as assigned by Operations Director.
• ฺฺBachelor degree in Business Administration or any related fields. Minimum 8 years relevant experience with a minimum of 3 years in management level with international companies. Proficiency in English and computer literate Strong skills in driving for results Strong interpersonal and leadership skills. Strong skills in people management and development. Strong understanding of food and beverage business and customer behavior. Excellent project management, analytical, and problem-solving skills. leading cross-functional innovation projects from ideation to implementation. Creative thinker with a passion for innovation, technology, and guest experience design. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Quality Assurance, Leadership Skill, Assurance, English

ประเภทงาน:

งานประจำ

• Dynamic service and commercially driven leader with a strong guest engagement mindset.
• Lead and oversee daily restaurant operations ensuring exceptional service standards guest satisfaction and team performance.
• Drive revenue growth through proactive sales initiatives promotions and guest engagement.
• Optimize the business mix pricing strategies and average spend per guest.
• Ensure smooth coordination between kitchen and service teams to deliver a seamless and efficient dining experience.
• Maintain high standards of food quality service excellence and brand consistency.
• Train mentor and develop service team members to meet and exceed restaurant standards.
• Take ownership of restaurant performance including revenue cost control and operational efficiency.
• Monitor guest feedback and lead service recovery to continuously enhance guest satisfaction.
• Collaborate closely with the Head Chef and management team to develop promotions events and guest experiences that drive business growth.
• Actively build relationships with guests and contribute to positioning Prego as a key dining destination at Don Mueang Bangkok.
• Ensure compliance with ISO standards hygiene safety and quality assurance requirements.
• Proven experience in manager restaurant within a high-volume operation.
• Strong leadership skills with the ability to motivate inspire and manage a diverse team.
• Commercially minded with a solid understanding of revenue drivers and business performance.
• Strong operational and organizational skills with a guest-focused mindset.
• Ability to work under pressure and manage multiple priorities effectively.
• Proactive hands-on approach with a strong sense of ownership.
• Fluency in English.
• Bachelor.
• 3-5 years.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Leadership Skill, English

ประเภทงาน:

งานประจำ

• To manage organize and drive all aspects of the outlet's operations ensuring the consistent delivery of high-quality Food & Beverage service in accordance with established standards while maintaining operational excellence and guest satisfaction.
• Bachelor's degree in Hospitality Management Food & Beverage Management Business Administration or a related field.
• Minimum 3-5 years of experience in restaurant or Food & Beverage operations.
• Strong knowledge of restaurant operations food safety hygiene standards and quality service.
• Proven leadership skills with the ability to lead coach develop and build a high-performing team.
• Excellent communication interpersonal and guest service skills.
• Strong planning organizational problem-solving and decision-making abilities.
• Proficiency in restaurant operation systems and Microsoft Office applications.
• Excellent command of spoken and written English.
• Professional service-oriented and able to work effectively under pressure in a fast-paced environment.
• Bachelor.
• 3-5.

ทักษะ:

Public Relations, Accounting, Purchasing, Budgeting, Energetic

ประเภทงาน:

งานประจำ

• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years' previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
• What to expect: You will.
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ทักษะ:

Service-Minded, Italian

ประเภทงาน:

งานประจำ

• Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.
• Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.
• Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.
• Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.
• Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.
• Deep knowledge of Italian cuisine, wine, and beverage pairing.
• Guest-focused, service-minded, with meticulous attention to detail.
• Strong sales acumen, dynamic, organized, with polished presentation and communication skills.
• Helps employees improve their skills and provides support for career development.
• Manages the team.
• Is in charge of organising the F&B point of sale from A to Z.
• Ensures guest satisfaction, quality and high standards of service for customers.
• Helps the point of sale attain profitable results.
• Drives sales to reach or exceed the assigned outlet Budget and controlls cost to be with in budget.

ทักษะ:

Leadership Skill, Energetic, English, Thai

ประเภทงาน:

งานประจำ

• Support the Restaurant Manager with daily outlet operations.
• Lead shifts and coordinate the team.
• Handle outlet opening and closing.
• Supervise food preparation, service and cleanliness.
• Ensure the team follows Heybo SOPs and food safety standards.
• Handle customer feedback and service issues.
• Support staff training, coaching and onboarding.
• Monitor attendance, punctuality and employee performance.
• Assist with stock ordering, inventory and wastage control.
• Handle cash reconciliation and POS procedures.
• Assist with staff scheduling.
• Ensure smooth handover between shifts.
• Act as Restaurant Manager when the Manager is unavailable.
• Previous supervisory or assistant management experience in F&B, QSR, café or hospitality.
• Good team leadership skills.
• Good customer service skills.
• Organised, responsible and able to make decisions during busy periods.
• Good Thai communication skills.
• Conversational English preferred.
• Able to work shifts, weekends and public holidays.

ทักษะ:

Quality Assurance, Fast Learner, Social media, Architecture, Leadership Skill

ประเภทงาน:

งานพาร์ทไทม์

• To support improve guest satisfaction, increase the departmental revenue, analyses business trends and implement all action plans given to improve restaurant performance.
• Position: Assistant Restaurant Manager.
• Outlet Operations & Brand Standards.
• Assist in managing the daily operations of the restaurant and Room Service to ensure smooth, efficient, and professional service.
• Implement and maintain Mercure brand standards and outlet concepts across Baitong, Ecume, Koh 17 Rooftop Bar & Speciality Restaurant.
• Monitor food and beverage quality, presentation, service standards, cleanliness, and overall guest experience.
• Ensure all food and beverage operations comply with HACCP, FSMS, food safety, and hygiene standards.
• Guest Experience & Revenue.
• Drive guest satisfaction and dining experience through professional service and effective guest engagement.
• Monitor guest feedback, social media reviews, and RPS results, and implement improvement actions accordingly.
• Support promotional activities, special events, menu presentation, and service initiatives to enhance guest experience and maximize revenue.
• Identify opportunities to improve outlet performance, revenue generation, and market competitiveness.
• Team Leadership & Training.
• Supervise, coach, and motivate restaurant team members to achieve high standards of service and performance.
• Conduct service and product knowledge training to strengthen team members' skills and professionalism.
• Support staff induction, training needs analysis, performance appraisal, probation reviews, coaching, and counseling.
• Maintain effective communication and positive working relationships within the team.
• Ensure staffing requirements and departmental manpower needs are properly planned and supported.
• Cost Control, Inventory & Administration.
• Monitor and control operating costs while maintaining required quality and service standards.
• Ensure accurate monthly, quarterly, and annual inventory and stock-taking of OSE, FFE, beverages, and other operational items.
• Monitor and maintain breakage, spoilage, disposal, and replacement records.
• Ensure menus, beverage lists, and wine lists are accurate, updated, and maintained in good condition.
• Implement and follow daily, weekly, and monthly operational checklists to ensure efficiency and consistency.
• Hygiene, Safety & Quality Assurance.
• Conduct and record regular hygiene and sanitation spot checks throughout the restaurant and related operational areas.
• Ensure food preparation, presentation, storage, and service comply with food safety and hygiene requirements.
• Monitor restaurant and buffet set-up to ensure cleanliness, safety, presentation, and brand compliance.
• Take corrective actions and follow up on operational issues to maintain consistent quality standards.
• Performance & Business Improvement.
• Work closely with the Food & Beverage Manager to achieve departmental revenue, profitability, cost control, guest satisfaction, and employee engagement targets.
• Analyze operational performance, guest feedback, and market trends and recommend appropriate improvements.
• Set high performance standards and continuously seek opportunities to improve service quality, operational efficiency, and business results.
• Lead by example in demonstrating brand values, grooming standards, professional behavior, and service excellence.
• Policies, Procedures & Compliance.
• Implement and ensure compliance with hotel policies, procedures, brand standards, and operational guidelines.
• Maintain up-to-date departmental standards, procedures, checklists, and staff records.
• Attend departmental and hotel meetings as required and ensure relevant information and activities are effectively communicated to the team.
• Perform other related duties and special projects as assigned by the immediate Supervisor/Manager.
• Key Job Focus.
• Maximize restaurant profitability through revenue generation, effective cost control, and operational efficiency.
• Consistently deliver excellent guest experiences while achieving RPS and employee engagement objectives.
• Ensure compliance with Mercure brand standards, HACCP/FSMS, food safety, hygiene, and service quality requirements.
• Develop and coach F&B team members to build a professional, high-performing, and guest-focused team.
• Continuously identify opportunities for service improvement, revenue growth, and operational excellence.
• Knowledge and Experience.
• A graduate student/ high school or working experience equivalent in hotel/ tourism/ culinary school.
• Minimum of 3 years Supervisory role & 2 years Asst manager role in food and beverage management experience in a resort/ city hotels, preferably in the luxury setting.
• A strong understanding of operational controls, budgeting, sales, and marketing.
• Strong oral and written communication skills.
• Fast learner and subsequently ability to train and develop team members.
• Ability to work effectively in a team environment and take initiative.
• Excellent organizational skills.
• Well adapt in a multi- cultural environment.
• Additional Information.
• Competencies.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met. Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations. Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility. Prepares duty rosters, and i ...

ประเภทงาน:

งานประจำ

• The F&B Accounting Manager is the senior financial position overseeing all aspects of the food and beverage operation management for The Mall Group's venues. This role is responsible for financial strategy, P&L management, budget oversight, and cost control across all venues. and take care of TMG Accounting for P&L and budget reporting for our F&B group..
• Oversee the preparation and submission of monthly and annual financial reports for all venues.
• Analyze financial data, including trends, variances, and performance metrics, to provide actionable insights to the GGM and other senior leaders.
• Present comprehensive financial reporting to senior management summarizing key financial metrics and performance, and offering recommendations for improvement.
• Track and monitor budget performance, providing monthly forecasts and adjusting financial projections.
• Implement and manage cost control systems to ensure financial efficiency across all venues, focusing on food and beverage costs, labor cost, and overhead expenses.
• Perform cost-benefit analyses on menu items, ingredients sourcing, and supplier contracts to ensure maximum profitability.
• Oversee inventory management, ensuring that inventory systems are accurate and reflect the actual usage of goods.
• Manage cash handling and banking activities, ensuring compliance with company policies and safeguarding financial assets.
• Ensure compliance with all relevant financial regulations, including local tax laws, reporting requirements, and industry standards.
• Work closely with Operations Directors, Culinary Directors, and other senior leaders to ensure financial alignment with operational strategies.
• Coordinate with TMG Accounting on monthly P&L reporting, ensuring timely and accurate financial data is provided to the team.
• Lead a small team of F&B accountants, providing guidance, training and mentorship to ensure adherence to company policies and accurate financial reporting..
• Minimum of 3-5 years of experience in Financial management, with at least 1 years in a senior cost control finance role withing the F&B, Horeca or hospitality industry.
• Proven expertise in budget management, cost control, and P&L reporting in multi-venue operations.
• Strong understanding of accounting principles, financial regulations, and compliance standards.
• Experience with F&B-specific financial management tools (e.g., Sage, Quickbooks, etc.).
• Degrees in Accounting, Finance, or related field; professional certification (e.g., CPA, ACCA) are preferred.
• Fair to good in English (Conversational), Thai language skills are highly desirable.

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• To ensure a professional and profitable operation within the framework of the Hotel.
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program.
• To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
• To accurately forecast business demands to ensure efficient staffing & food production.
• To be responsible for all accounting and billing procedures in the outlets.
• To work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Minor Hotels Guest Incentive programs, and actively promote and support these.
• To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the Team Member time control system.
• To be responsible for the execution of all Team Member reviews and appraisals in a professional and timely manner.
• To train managers and supervisors in effective "coaching and counseling" and the correct process of progressive discipline.
• To be responsible for maintaining outlet safety and sanitation standards at all times.
• To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• Promote positive inter-departmental relations through candid communication and cooperation.
• To work closely with the Banqueting department to support all requested functions.
• Above all, to lead by example through a "hands on" approach to motivate our Team Members to excel.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Lead the end-to-end marketing strategy for the AKA restaurant brand.
• Turn customer insights and business data into measurable growth initiatives.
• Collaborate closely with Operations, Product Development, and business partners.
• Develop annual and quarterly marketing strategies, campaign calendars, and action plans aligned with the brand's sales and business objectives.
• Set clear campaign objectives and KPIs, monitor performance by channel and restaurant location, and evaluate sales impact, ROI, and cost effectiveness.
• Plan, allocate, and control the marketing budget, optimizing investment based on business priorities and campaign performance.
• Manage brand positioning and integrated marketing communications across online, offline, in-store, social media, and food delivery platforms.
• Develop CRM, loyalty, customer acquisition, and retention initiatives using customer data responsibly and in compliance with Thailand's PDPA requirements.
• Analyze sales performance, customer behavior, competitors, and market trends to identify growth opportunities and create relevant customer propositions.
• Work with the Product Development team to generate new menu concepts and manage go-to-market plans from pre-launch through post-launch evaluation.
• Develop localized marketing programs for new restaurant openings and underperforming locations, ensuring campaigns can be executed effectively by restaurant teams.
• Monitor customer feedback, ratings, and online reviews, and manage issues that may affect the brand's reputation.
• Build marketing partnerships with financial institutions, credit card providers, delivery platforms, and other relevant brands.
• Lead, coach, and develop the marketing team while managing agencies, vendors, and external service providers.
• Collaborate with Operations, Product Development, Quality Assurance, Training, Corporate Marketing, Finance, Procurement, and Legal teams.
• Apply marketing technology, analytics, and AI-enabled tools to improve planning, analysis, and execution while maintaining data security, accuracy, and compliance with company policies.
• Bachelor's degree or higher in Marketing, Business Administration, Communications, Integrated Marketing Communications, or a related field.
• At least 5 years of experience in marketing, brand management, or marketing communications.
• Proven experience in developing and executing integrated marketing campaigns that deliver measurable business results.
• Strong knowledge of digital marketing, social media, CRM, customer analytics, and integrated marketing communications.
• Ability to interpret sales and campaign data and translate insights into practical action plans.
• Strong project management, budget management, negotiation, presentation, and stakeholder management skills.
• Strategic, creative, and commercially minded, with the ability to manage multiple projects in a fast-paced environment.
• Good command of English for business communication and coordination with external partners.
• Able to travel to restaurant locations outside Bangkok when required.
• Experience in restaurants, food and beverage, retail, FMCG, hospitality, or a multi-location business will be an advantage.
• Previous team management experience will be an advantage.
• Key Success Measures.
• Sales and customer growth generated by marketing initiatives.
• Campaign effectiveness and return on marketing investment.
• Marketing budget performance.
• Membership growth, repeat visits, and customer engagement.
• Brand awareness, consideration, and reputation.
• Team performance and capability development.

ทักษะ:

Recruitment, Leadership Skill, Labor law, Teamwork, Project Management

ประเภทงาน:

งานประจำ

• Ensure and perfect relationship and smooth collaboration with the kitchen team, the Sommelier team via head sommelier, the FOH via the restaurant team and the reservation team.
• Create a team environment, driven by passion for excellence.
• Build a team of genuine individuals and great personalities dedicated to create a unique dining experience.
• Contribute to a good economic and human resources management of the restaurant, maintaining high moral standards.
• Secure the welfare of the restaurant team.
• Work alongside the BD and Operation Manager to take advantage of every sales opportunity to maximize restaurant revenue.
• Maximize the food and beverage profit by a direct and indirect marketing.
• Have a hands-on approach to the success of the wine and beverage program.
• Build excellent internal relationships, streamlining the operation.
• Be available for any member of staff and offer support where required.
• Increase our regular clientele by networking and obtaining repeat custom.
• Secure current service standards and strive to improve them.
• Handle complaints with humility and empathy, following up if required.
• Anticipate any guests requests.
• Work and convey a positive image of the restaurant.
• Conduct staff interviews and recruitments alongside HR.
• Secure the loyalty of the employees and limit the turnover.
• Ensure that the restaurant and equipment are constantly in excellent condition.
• Ensure fair and equitable discipline, in line with company regulations.
• Ensure Ducasse Pariss standards and image are respected at all times.
• Prepare financial reports / Daily report Weekly report.
• Set budgets (P&L) / agree them with senior management.
• Maintain the relationship with Ducasse Paris.
• Keep a kind relation with the partners F&B Department.
• Previous experiences in similar establishment (same standing) at least 4 5 years.
• Experience in establishing recruitment, training and leadership systems in restaurants.
• Project management skill.
• Accounting & administrative management.
• Legal obligation (labor law, food safety).
• Rigorous anticipation & reactivity.
• Customer care skills and attention to detail.
• Commitment in delivering high quality service and maintain the brand standard.
• Ability to work under pressure.
• Ability to handle a complex and multi-faceted role.
• Ability to lead teams.
• Autonomy & initiative.
• Computing.
• Fluent in English.
• Motivational skills.

ทักษะ:

Work Well Under Pressure, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Actively guide and direct the team to ensure service delivery is at its best and established standards of operation are met.
• Proven leadership and team management skills.
• Strong communication and customer service skills.
• Good knowledge of restaurant operations including service standards table management and hygiene practices.
• Ability to handle and resolve problems effectively in a fast-paced environment.
• Able to work in shifts.
• including weekends and public holidays.
• Responsible reliable and able to work well under pressure.
• Good command of English.
• Bachelor.
• 1-2.

ทักษะ:

Pleasant Personality, Service-Minded, Punctual, English

ประเภทงาน:

งานประจำ

• Demonstrate the highest standards of hospitality and deliver all aspects of service with care.
• attention to detail and according to established standards.
• Bachelor's degree in a related field.
• Experience in Food & Beverage service in a restaurant setting will be an advantage.
• Good service and communication skills.
• Pleasant personality polite friendly and service-minded.
• Ability to take orders and serve food and beverages accurately in accordance with established standards.
• Basic knowledge of food and beverage menus.
• Ability to work well in a team and perform under pressure.
• Responsible punctual and detail-oriented.
• Willingness to work in shifts and on public holidays.
• Good command of English.
• Bachelor.
• 1-2.

ทักษะ:

Energetic

ประเภทงาน:

งานพาร์ทไทม์

• Prepare and assemble Heybo bowls according to customer orders.
• Provide friendly service to customers.
• Follow portion and food presentation standards.
• Replenish ingredients and supplies.
• Keep workstations clean and organised.
• Follow food safety and hygiene procedures.
• Support the team during busy periods.
• Assist with opening and closing duties as assigned.
• Friendly, energetic and reliable.
• No previous F&B experience required; training will be provided.
• Comfortable working in a fast-paced environment.
• Able to work scheduled shifts during busy periods.
• Students and others looking for part-time work are welcome to apply, where legally eligible.

ทักษะ:

Energetic, Teamwork, English, Thai

ประเภทงาน:

งานประจำ

• Welcome and assist customers.
• Prepare and assemble Heybo bowls according to customer orders and recipe standards.
• Ensure correct portions and good food presentation.
• Explain menu ingredients and options to customers.
• Work quickly and accurately during busy periods.
• Keep serving counters and workstations clean and organised.
• Replenish ingredients during service.
• Follow food safety and hygiene procedures.
• Assist with basic food preparation when required.
• Support cashier duties after training.
• Support opening and closing duties.
• Work with the outlet team to provide good customer service.
• Positive and friendly personality.
• Good customer service mindset.
• F&B experience is helpful but not essential; training will be provided.
• Able to work quickly and accurately.
• Good teamwork and communication skills.
• Good Thai communication skills.
• Basic English preferred but not mandatory.
• Able to work shifts, weekends and public holidays.