เงื่อนไขการค้นหา

ทักษะ:

Project Management, Energetic, Business Development, Korean, English

ประเภทงาน:

งานประจำ

• Define, communicate and execute growth strategy for partnership business in South Korea in alignment with department and company visions.
• Deliver on country commercial and profitability targets through robust performance management to enhance profitability and drive competitive advantage.
• Lead and own establishing/maintaining robust relationships at higher level with key partners, influencing key partnership expansions, identifying significant opportunities and convincing/onboarding strategic partners on a large scale.
• Autonomously lead, design, and execute team-wide innovations, improvements, business experiment and share data-driven learnings and create frameworks to scale it across partners and markets.
• Successfully influence and manage key internal stakeholders, upwards and cross-functionally, to set and drive common objectives and achieve business impact.
• Coordinate with top management on strategic planning, objectives, and resource allocation to ensure the competitiveness of Agoda's and other Booking Holdings group companies' partnership products and services in the market.
• Effectively communicate business updates to senior leadership through Quarterly Business Reviews, Strategic Deep Dives and other ad hoc requests.
• 5-7+ years' experience in driving cross-functional initiatives with proven success record, in rapidly changing environment.
• General management in online industry, project management and consulting experience.
• Strategic thinker, strong numerical and analytical skills.
• Native-level fluency in Korean and strong proficiency in English, with the ability to navigate complex communication across both languages.
• Professional "get it done" attitude and work ethic.
• Resourceful, energetic, and self-driven personality.
• Ability to move fast, adapt well to and is energized by change.
• Relevant account management, business development experience highly valued.
• Experience in/have strong connection with online travel/ e-commerce/ metasearch preferred.
• MBA holder from a well-known institution preferred.
• International experience strongly preferred.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, Korean, English

ประเภทงาน:

งานประจำ

• Provide close support to the company s top management and online group leaders to drive sales growth and deliver a premium customer experience at the Samsung Online Store. Aim to be the top-selling brand across various online platforms in Thailand, leveraging Samsung's wide range of product portfolios.
• Develop a deep understanding of current business trends in Thailand, both online and offline, alongside a strong recognition of global business trends. This knowledge will be used to adapt and forecast market conditions for the short, mid, and long ter ...
• Structure strategies to support continued growth in the direct-to-consumer e-commerce business, with a particular focus on developing and optimizing the user experience. Oversee various projects aimed at maximizing customer satisfaction, whether created locally or globally, by organizing task forces and leading them to success.
• Create exclusive business reports for top management, the online group head, and other relevant management personnel, detailing current business performance backed by clear data analysis of past and present results. Present future business options considering various factors, negotiating with stakeholders from other business units and support functions to enable timely business decisions.
• Maintain and track historical data for further analysis to be utilized internally and externally.
• Utilize data and analytics from various sources to provide proactive insights to management and cross-functional partners, tackling problems and developing solutions independently and creatively.
• Offer thought leadership and innovate through process optimization initiatives, including the implementation of e-commerce software and other industry best practices.
• Establish strong working relationships with cross-functional stakeholders in the IM & CE business division while aligning with the Corporate Marketing team on centralized elements of the e-commerce strategy and platform. Create a roadmap that the local market can use to enhance overall performance and achieve designated targets.
• Collaborate in the development and execution of strategic and tactical business plans with other members of the cross-functional team supporting the e-commerce strategy.
• Partner with key cross-functional teams to ensure that all relevant organizational goals and implications are incorporated into e-commerce projects, advocating for cross-product integrations and cross-selling.
• Build and lead a cohesive team of internal and external personnel to effectively develop e-commerce solutions and enhance the capabilities of the Online Business team.
• Perform other duties as assigned by management or direct supervisors.
• Led new and current process standardization projects and adoption of tools to enhance sales productivity and accelerate transformation ensuring alignment to Samsung strategy.
• Orchestrate Online business operations to drive alignment with management on new process decisions and ensure alignment with Samsung guideline and timeline.
• Perform ad-hoc database queries to support business needs. Runs and maintains various access databases, typically tools specific for teams or functions.
• Qualifications Excellent command of spoken and written Korean & business level of English is a must.
• Bachelor s degree or Master s degree in Business, Information Technology or related field.
• 10+ years in B2C market (preferable on e-commerce experience) and experience directly/indirectly on Sales / Trade marketing / Product marketing / Sales management / Channel management with strong knowledge of e-commerce metrics and including 3-5 years of supervisory/leadership experience or equivalent.
• Solid understanding of the metrics that drive value in an e-Commerce business, including traffic metrics, inventory turns, etc.
• Proven success in leading a team to develop a comprehensive business plans that are integrated across multiple consumer touch points, including at point-of-purchase.
• Strong business acumen and analytical skills with ability to synthesize data to drive strategic decision making.
• Strong decision-making skills and an understanding of where projects fit into overall Company and category strategies.
• Interpersonal savvy: an ability to effectively work with and connect with all levels throughout the organization across various functions and geographies.
• Results-oriented, having held leadership roles and built and developed high performing teams.
• Experience working on cross functional teams to drive internal process and strategy improvement.
• Proven ability to collaborate and manage multiple projects while meeting tight deadlines required.
• Technical creative, methodical, and passionate about UX and using data to orchestrate e-commerce growth.
• Strong data visualization skills and ability to effectively communicate performance and business impact to the broader business.
• Inventive problem solver, highly collaborative, and have a high level of accountability.
• A deep attention to detail and dedication to accuracy and precision with excellent written and verbal communication skills.
• Experience with Analytics tools (i.e., Google Analytics, Adobe Analytics or similar) and familiarity with common CRM technologies, Extensive knowledge in e-Commerce Platforms Skills and Qualifications

ทักษะ:

English, Korean

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
• We are looking for individuals that have an excellent command of spoken and written Korean & business level of English.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work rotating shifts.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Relocation/ visa support will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.