เงื่อนไขการค้นหา

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Content Creator, Branding, Creativity, English

ประเภทงาน:

งานประจำ

• Communication plan development and implementation.
• News writing or content creator.
• Communication materials producing and management (mainstream, online and social medias).
• Media relations and engagement.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Communication arts, Mass communication or related.
• Minimum 7 years of experience in corporate communication (communication plan development and implementation both internal and external, communication materials production, corporate branding, issue, emergency, crisis communication).
• Excellent written and verbal communication skills both Thai and English.
• Engage with the media, influences, and industry professionals.
• Interpersonal skills, Creativity, Teamwork.

ประเภทงาน:

งานประจำ

• Provide guidance of Omne application to customer.
• Provide guidance of insurance policy, CUBE, Smartplus to customer.
• Provide support to FWD Agents regarding Underwriting, Claims and Policy Services, handle call center escalation when required.
• Any service required at branch location to maintain productivity and quality service.
• Receive and process all requests such as record application information, scan documents, register documents.
• submission etc. Control Temporary receipt s usage of agents to comply with company guideline.
• Responsible to handle premium payment and coordinate with related departments to deliver service requests within SLA.
• Create financial reports such as Daily Collection Report, Daily Money Report, DCR Report etc.
• Ensure safety and security by taking care all facilities at branch to operate safely and efficiently including maintenance office equipment and furniture t.
• Keeping records of customer interactions, transactions, comments, and complaints, handle customer complaints or difficult situations provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Negotiation, Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, English, Mandarin

ประเภทงาน:

งานประจำ

• Coordinate with customers, staff, banks, and internal departments to prepare for transfer operations.
• Negotiate and promote ownership transfers with various banks.
• Plan ownership transfer operations to ensure accuracy, completeness, and adherence to schedules.
• Resolve issues and obstacles on the day of the ownership transfer.
• Maintain the transfer department's software system by inputting necessary data, such as appraisal values, title deed numbers, and house numbers.
• Prepare and verify documents required for transferring ownership of land, houses, and condominiums.
• Prepare and verify documents for transferring electricity and water utilities.
• Prepare documents required for project block evaluations with various banks.
• Collect and deliver ownership transfer document sets to customers and related departments within the specified timeframe.
• Handle customer notifications, including inspection appointments, transfer appointments, and contract cancellations.
• Prepare transfer kits and equipment for the legal department.
• Check the clearance of transfer document sets and record transfer registrations in the system.
• Process reimbursements for expenses related to the ownership transfer department.
• Perform other duties as assigned.
• Bachelor s degree in any field.
• Minimum of 1 year in experience in coordinating with the Land Department, banks, or related government agencies in the real estate industry.
• Proficient in English (TOEIC 600) or Chinese (HSK 3) (Preferable).
• Skilled in using Microsoft Office applications.
• Strong interpersonal skills and ability to build positive relationships.
• Excellent coordination and service-minded attitude.
• Ability to work effectively under high-pressure situations.

ประเภทงาน:

งานประจำ

• ดำเนินการ และตรวจสอบ การดำเนินการในการวิเคราะห์ข้อมูลในกลุ่มผลิตภัณฑ์ (product group) เพื่อให้ได้มาซึ่งยอดขาย และแผนงานพัฒนางานขาย โดยใช้ข้อมูลของลูกค้า.
• วางแผน ดำเนินการ ในการทำงานที่เกี่ยวข้องทีมขายกลุ่มผลิตภัณฑ์ (product group) ในส่วนของการพัฒนาแผนงาน ทั้งรายปี / รายไตรมาสเพื่อให้เป็นไปตามแผนงานของธุรกิจ.
• วางแผนงาน และจัดเตรียมข้อมูลต่าง ๆ ที่เกี่ยวข้องให้แก่ทีมขายกลุ่มผลิตภัณฑ์ (product group)และเป็น Key Partnership กับผู้บังคับบัญชาในการให้คำปรึกษาในเรื่องต่าง ๆ ที่เกี่ยวข้อง.
• วิเคราะห์ ติดตามข่าวสาร หรือกิจกรรมต่าง ๆ ทางการตลาดของคู่แข่งเพื่อนำข้อมูลมาใช้ในการปรับแผนงานเพื่อการแข่งขัน.
• วิเคราะห์ และสนับสนุนข้อมูลในการมองหาโอกาสการเติบโตของธุรกิจ.
• ปริญญาตรีด้านการตลาด/บริหารธุรกิจและมีประสบการณ์ในระดับการบริหารอย่างน้อย 3-5 ปี.
• มีประสบการณ์ด้านการตลาดและการขายสินค้าเครื่องดื่ม หรือ FMCG ในช่องทางโมเดิร์นเทรด ไม่น้อยกว่า 5 ปี และมีความเข้าใจกระบวนการจัดจำหน่ายในช่องทางนี้อย่างละเอียด และผลกระทบกับช่องทางการจัดจำหน่ายอื่นๆ.
• มีความรู้ในด้านการบริหารกลยุทธ์ทางการตลาด และช่องทางการจัดจำหน่าย.
• มีความรู้ในการใช้งานคอมพิวเตอร์โปรแกรม MS office, Space Management.
• มีทักษะในการวางแผน นำเสนอแผนงาน การจัดการและการวิเคราะห์.
• มีทักษะในการอ่าน Data ของ Nielsen, EGG Digital และ C-Smart ได้.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท โมเดิร์นเทรด แมนเนจเม้นท์ จำกัด.
• อาคารเล้าเป้งง้วน 1 ชั้นที่ 26 333 ซอยเฉยพ่วง ถนนวิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

ประเภทงาน:

งานประจำ

• Lead and manage the company s Business Continuity Management (BCM) program in alignment with Thai SEC requirements.
• Conduct and maintain Risk Control Self-Assessments (RCSA), Business Impact Analyses (BIA), and develop/update Business Continuity Plans (BCP).
• Identify and mitigate operational risks, ensuring business continuity in a regulated fintech environment.
• Provide timely and thorough reporting to the Chief Risk Officer and senior management on BCM progress and initiatives.
• Work independently with minimal guidance while collaborating effectively within the team.
• Proven experience in implementing and managing Business Continuity programs, with a strong focus on ISO 22301 in regulated industries.
• Deep understanding of Thai SEC requirements and their implications for BCM.
• Solid expertise in managing RCSA, BIA, and BCP processes effectively and efficiently.
• Excellent communication and interpersonal skills to work with cross-functional teams and stakeholders.
• Strong sense of accountability, reliability, and professionalism, with a "can-do" attitude.
• Ability to adapt to a fast-paced environment and maintain composure under pressure.
• Demonstrated capability to go above and beyond expectations to ensure the success of critical initiatives.
• Highly organized with exceptional attention to detail and time management skills.
• Proven ability to work independently while fostering a collaborative team environment.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Compliance, Finance, English

ประเภทงาน:

งานประจำ

• Manage relationship with Krungthai corporate clients with annual sales more than 1,000 ML per years.
• Manage business relationship with Krungthai clients and offer the integrated financial solution under. customer needs understanding in order to enhance client profitability.
• Co-analyze the Client needs, credit facilities, associated risk and company status to develop the financial solution proposition under asset quality management.
• Coordinate with the related departments in marketing and servicing the clients.
• Perform the closely credit monitoring client abilities in compliance with the bank policies or guidance.
• Bachelor s or Master s degree in Business Administration, Finance, Accounting, Economics, Banking and Finance or related fields.
• At least 4 years experience in relationship manager in Corporate banking, credit officer, corporate finance, sale and marketing are valuable.
• Knowledge of industry analysis, financial instruments,.
• Excellent English, reading and writing.
• Excellent interpersonal skill, problem solving skill, self-motivated, achievement oriented and integrity.
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

ประเภทงาน:

งานประจำ

• Position No.1: Product Development (Product Platform: AIS Play).
• Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
• Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
• Create prototypes and detailed product specifications.
• Collaborate with technical and marketing teams to gather and prioritize product requirements.
• Conduct user research and data analysis to drive product decisions.
• Optimize digital experience performance, identifying areas for improvement and competitive advantages.
• Recommend and implement strategies to enhance user experience.
• Perform additional tasks as assigned by management.
• Bachelor's degree in Computer Science, or related field.
• 1-2 years of experience in product management or similar role.
• Proficiency in English communication.
• Basic understanding of OTT platforms and streaming technologies.
• Experience with project management tools (e.g., Jira, Trello).
• Familiarity with agile methodologies.
• Strong analytical and problem-solving skills.
• Experience in the entertainment industry, particularly video streaming.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Experience with video streaming or media platforms.
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
• Position No.2: Business Analyst (OTT Package Platform - AIS Play).
• Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
• Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
• Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
• Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
• Lead the integration of our OTT platform with third-party OTT partners.
• Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
• Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
• Bachelor's degree in Business, Computer Science, or related field.
• Proficiency in English communication.
• Familiarity with agile methodologies.
• Strong analytical, motivational, coordinate and problem-solving skills.
• Experience with video streaming or media platforms.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.

ทักษะ:

Research, Product Owner, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Human-centric - It's not only user, and customer but included teams and stakeholders.
• Design with Data - Yes, we are a user, but we listen to the people.
• Continuous Discovery - Today already old, always understanding the situation.
• Delivering solutions and designs based on the design thinking framework.
• Research & Define problems.
• Design solution.
• Validate design, Testing.
• Deliverable file (Service blueprint&IA, Flowchart, Wireframe Design).
• Design document record.
• Design achieves goals and covers acceptance criteria.
• Working cross-functional with Tech & Product team stakeholders (Product Owner, Developer, QA).
• Leading user research activities and be able to Initiate research methods, area.
• Maintaining UX rules (UX Principles) document.
• Providingan an improvement business suggestions based on data insight and analysis with understanding on cost and benefit to make a good business case and get approval.
• Ensuring the team adheres to the defined ways of working, process, and all deliverables are completed to the given scope.
• Ability to take constructive feedback and use it to improve.
• Self-motivated and able to manage tasks and responsibilities to meet deadlines.
• Strong presentation and communication skills.
• Bachelor's degree in Marketing or related fields.
• 8-10 years of experience in Design field (UI/UX).
• Strong in part of research by understanding the product and people, User/Usability testing or Focus group interviews.
• Strong in using Figma, Collaboration tools e.g. Miro, Jira.
• Up-to-date in your area, user experience, user interface, some cryptocurrency, and blockchain.
• Strong leadership skills.
• Experience in project management.
• Good command of English both verbal and written.
• Partner closely with Chief Product Officer and UX/UI team, Researchers, Content Strategists, UI Engineers, Marketing, and SEO to take conceptual ideas and turn them into functional and discoverable product features.
• Brainstorm new ideas to push the evolution of our product, including online and offline cross-channel experiences.
• Be our customer advocate - talk to them, analyse their behavior, step into their shoes, and help us define and evolve our customer personas.
• Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features.
• Give and solicit feedback from other designers, product management, and engineering during weekly reviews.
• Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touch-points.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• https://careers.bitkub.com/privacy.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, ISO 27001, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Collect and analyze threat intelligence reports covering new threats, vulnerabilities, products.
• Conduct technical and operational threat intelligence research, both independently and as part of a wider team.
• Identify emerging threats, techniques and trends, the means of protecting or defending against them, and articulate these in a range of report formats to relevant stakeholders.
• Conduct deep-level analysis of malware, including how it is developed, functions, and employed.
• Support the Consulting and Managed CTI teams, Vulnerability Management, Incident Response and CSOC team with up-to-date technical intelligence, detection logic and situational awareness on current and emerging threats.
• Support Cybersecurity Posture Management to guarantee that a good cybersecurity posture is consistently maintained at an acceptable level. Liaison with external audit, internal audit, financial crime and associated consultants, and the group firm.
• Assist technology security team leaders/others in responding to cybersecurity incidents that have an impact on cybersecurity posture, in order to guarantee quick reaction, tracking, and proper maintenance.
• Assist in R&D and innovation on cybersecurity technology and approaches for continuous cybersecurity uplift.
• Qualifications Bachelor s or Master degree in computer science, Computer Engineering, Information Technology, or related field.
• At least 5 years of experience in Information Security or a related field.
• Knowledge of security technology e.g. WAF, SIEM, EDR, IAM, CSOC and Vulnerability Management.
• Experience in cloud cybersecurity technologies and services.
• Exposure to malware reverse engineering, network intrusion analysis, host intrusion analysis, log analysis, vulnerability research or digital forensics is preferred.
• Strong understanding of industry best practices and standards, including ISO 27001, NIST, and CIS is preferred.
• Relevant certifications such as CISSP, CISM, or CISA are a plus.
• Excellent communication and problem-analytical skills, with the ability to communicate complex security issues to non-technical stakeholders.
• Effective English for verbal, written communication.
• Enthusiastic, thriving, good interpersonal skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Social media, YouTube, Social Media Management, English

ประเภทงาน:

งานประจำ

• Develop communications plan and lead the implementation in the area of Digital and Internal Communications.
• Develop and publicize contents on corporate s website and social media channels (e.g., Facebook, LinkedIn, YouTube, Line, Instagram) and manage those channels.
• Develop and publicize contents for internal communications and manage internal communications channels (e.g., Internal newsletter, Intranet, etc.).
• Review and analyze the effectiveness of digital and internal communications programs and make recommendations for improvement.
• Design, produce and manage communications materials, publications, and corporate gifts (e.g., 56-1 One Report, AGM VDO, Calendar & Diary, etc.).
• Organize corporate events including exhibitions and key occasions events.
• Be part of Crisis Management Team as a team member to support in the overall crisis.
• Professional Knowledge & Experiences.
• Bachelor s Degree or above, in Communication arts, Mass communication or related.
• Minimum 10 years of experience in corporate communications, internal communications, social media management, crisis communications management, and related areas.
• Excellent written and verbal communication skills both Thai and English.
• Interpersonal skills, Creativity, Teamwork.
• Project management, analytical skills.

ทักษะ:

Project Management, Compliance

ประเภทงาน:

งานประจำ

• Job Descriptions: Sustainability Integration Leadership: Lead the integration and implementation of Sustainability Strategy and Initiatives across SCB's business units.
• Project & Target Management: Manage and monitor sustainability initiatives to ensure successful and timely achievement of targets within allocated budgets.
• Compliance & Alignment: Ensure sustainability action plans and capability building initiatives align with regulations from BOT, TBA, and SEC, as well as SBTi and EPs frameworks.
• Product & Program Innovation: Develop innovative sustainability products and programs to accelerate the organization's progress and impact.
• Upskilling & Knowledge Enhancement: Lead the upskilling of relevant teams, equipping them with essential Sustainability knowledge and skills for effective sustainability integration in their roles.
• Qualifications Proven experience in driving the integration and implementation of Sustainability and strategies.
• Strong project management skills with a track record of delivering targets on time and within budget.
• Solid understanding of regulatory compliance requirements from BOT, TBA, SEC, SBTi, and EPs.
• Demonstrated ability to innovate and develop sustainability-focused products and programs.
• Experience in upskilling and training for employees at all level on Sustainability-related topics and incorporating sustainability into workflows process.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Branding, Video Editing, Adobe Premiere

ประเภทงาน:

งานประจำ

• Contribute to the implementation of digital tools and solutions that improve knowledge management workflows.
• Provide support in digitizing and archiving technical documents for future reference.
• Develop and produce digital promotional media, such as videos, presentations, infographics, and other content, to effectively communicate technical knowledge and initiatives.
• Collaborate with internal teams to design engaging multimedia content that promotes technical achievements, workflows, and knowledge-sharing activities.
• Ensure digital media aligns with organizational branding guidelines and is optimized for various platforms.
• Knowledge Asset ManagementSupport the collection, organization, and storage of technical knowledge, ensuring information is accurate, up-to-date, and easily accessible.
• Maintain technical document databases, and repositories to facilitate efficient knowledge sharing across teams.
• Collaboration and Knowledge SharingFacilitate collaboration among teams by supporting knowledge-sharing initiatives such as workshops, conferences, and technical meetings.
• Coordinate the development of knowledge-sharing tools and platforms to improve information dissemination.
• Support the preparation of online training materials to enhance technical knowledge and skill development within the organization.
• Assist in organizing and tracking training sessions, workshops, and knowledge management activities.
• Professional Knowledge & Experiences.
• Educational BackgroundBachelor s degree in Communication, Information Technology, Business Administration, Human Resources Management, Sciences, or a related technical field.
• Technical KnowledgeBasic understanding of knowledge management principles, tools, and workflows is preferable.
• Familiarity with digital content creation tools, such as video editing software (e.g., Adobe Premiere Pro, Renderforest), graphic design tools (e.g., Adobe Photoshop, Adobe Illustrator, Canva), and presentation software.
• Experience in creating digital promotional media, including videos, infographics, presentations, and other multimedia materials.
• Ability to develop content tailored for internal technical audiences and promotional purposes.
• Understanding of organizational branding standards and visual storytelling techniques.
• Proficiency with data and knowledge management platforms (e.g., SharePoint, Microsoft 365, or similar systems).
• Basic understanding of digital transformation tools and subsurface data workflows is an advantage.
• Ability to troubleshoot minor technical issues related to systems and tools.
• Professional Experience0-3 years of experience in technical support, knowledge management, or digital media production.
• Experience working in cross-functional teams to facilitate knowledge-sharing activities or create promotional content.
• Exposure to the oil and gas industry, subsurface technical workflows, or similar technical environments is a plus.
• Core CompetenciesStrong organizational and time management skills.
• Effective communication and interpersonal skills to collaborate across teams.
• Creative mindset with an eye for detail and quality in media production.
• Ability to learn and adapt to new tools, systems, and technologies.
• Additional Desirable Qualification.
• CORE Competencies.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Support on Stakeholder Management Strategy Formulation, Stakeholder Analysis, Stakeholder Engagement Survey Methodology Formulation, and coordinate with related functions/departments on Stakeholder Engagement Survey Implementation.
• Support on preparation of updating following guidelines;.
• Stakeholder Management Guideline
• Stakeholder Engagement Survey Guideline
• Donation Guideline
• Grievance and Issue Management Guideline
• Involuntary Resettlement Guideline
• Issue and Stakeholder Management GuidelineEnsure implementation and governance of all guidelines across the company.
• Support the development of a system (online workflow) for collecting data and engagement plans for stakeholder management.
• Prepare reports related to Stakeholder Management to managements.
• Provide support and guidance to functional groups (FGs) in identifying stakeholders, understanding their needs, and developing a stakeholder engagement plan to strengthen relationships and achieve FGs' goals.
• Collaborate closely with functional groups (FGs) to address and resolve stakeholder issues and requests, ensuring the achievement of FGs' goals.
• Assist functional groups (FGs) effectively utilize the stakeholder management system.
• Track and assess the progress and effectiveness of the stakeholder engagement plan.
• Manage the stakeholder database.
• Bachelor s degree in Social Science or related field.
• At least 5 years experienced in Stakeholder Management, Project Management, Public Affairs and/or Community Relations.
• Good command of writing and speaking English.
• Positive attitude, good interpersonal, communication and presentation skills.
• Professional Knowledge & Experiences.
• Bachelor s degree in Social Science or related field.
• At least 5 years experienced in Stakeholder Management, Project Management, Public Affairs and/or Community Relations.
• Good command of writing and speaking English.
• Positive attitude, good interpersonal, communication and presentation skills.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Data Analysis

ประเภทงาน:

งานประจำ

• Design, develop, and maintain data performance dashboards to track key metrics and KPIs for Digital Juristic & Retail Payment functions.
• Ensure dashboards are user-friendly and provide actionable insights for stakeholders.
• 2) Data Analysis and Reporting: Conduct in-depth data analysis to identify trends, patterns, and opportunities for business improvement.
• Prepare and present detailed reports and visualizations to senior management and other key stakeholders.
• 3) Portfolio Management: Oversee the management of data-related projects, ensuring they are completed on time and within budget.
• Collaborate with cross-functional teams to align data strategies with business objectives.
• 4) Project Management: Lead and manage projects related to data analytics and performance improvement.
• Develop project plans, timelines, and budgets, and ensure successful project delivery.
• 5) Stakeholder Communication: Communicate findings, projections, and recommendations to key stakeholders.
• Maintain effective communication with internal and external parties to ensure alignment and collaboration.
• Qualification Education: Bachelor s degree in data science, Business Analytics, Computer Science, or a related field. A Master's degree is a plus.
• Experience: Minimum of 3-5 years of experience in data analytics, business intelligence, or a related field.
• Proven experience in developing and managing data performance dashboards.
• Experience in portfolio management and project management.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
• Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
• Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
• Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
• Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
• Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
• Performs other duties as assigned.
• WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
• Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
• Basic to more advanced general knowledge of customer service principles and practices.
• Basic analytical skills and good service orientation.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

ทักษะ:

Contracts, Negotiation, Excel

ประเภทงาน:

งานประจำ

• Participates as a member of a customer focus team and acts as an interface between customers and the team.
• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.
• Enters data into database ensuring root cause is reached and issue is closed.
• Troubleshoots return issues.
• Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
• Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
• Analyzes issues and problems to determine trends.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
• Assists more experienced team members in the preparation of new product, qualification and service quotes.
• Tracks project and billing and communicates status to team and customer.
• Knowledge/Skills/Competencies.
• Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
• Knowledge of the business issues associated with manufacturing.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Two to Four years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Compliance, Legal

ประเภทงาน:

งานประจำ

• Maintain inventory accuracy between Bollore & customer s WMS system.
• Data compilation & reconciliation related reports.
• Accurate monthly billings.
• Achieve & maintain consistent service specific key performance indicator.
• Provide good customer services at all times.
• Conduct regular cycle count or annual stock take.
• Lead a team of Customer Service Officers & Warehouse personnel to fulfil commitment to customers.
• Lead key contact for customer in logistics related fields.
• Prompt reply for customers queries.
• Proactive to implement customer specific improvement program.
• Operations.
• Oversees, plans, directs, supervises the entire function and all-related functionalities.
• Investigate root-cause of operation incidents and service failures, make recommendation to the Operations Manager / Management for improvements.
• Analyzes data and make recommendations to management on any changes that need to be implemented not limited to service charges, operational handling, and revision of specific clauses / provisions covered by service agreement.
• Constantly review and explore effective operational methods to achieve higher productivity in the area of responsibilities.
• Ensure the implementation of goals, objectives, policies, procedures and work standards for the operation of the program.
• Motivate staff involved with operations of the program to develop entrepreneurial & initiative ideas.
• Ensure the periodic maintenance is being carried out for Warehouse MHE.
• Maintain warehouse housekeeping & workplace safety.
• Managing the profitability of the appointed operations.
• Team ManagementEnsure and monitor team compliance to the Bollore s Code of Conduct and Company s regulations.
• Ensure team understanding and implementation on Bollore s Value in daily work behaviors.
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes.
• Plan and monitor team development together with HR Division.
• Ensure updated Job Description availability for the team by coordinating with HR Division.
• Ensure all changes in Department / Section communicated properly to the team.
• QHSE.
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency.
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility.
• Ensure the compliance with applicable legal requirements.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.