เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing, Product Development, English

ประเภทงาน:

งานประจำ

• Receive escalated technical issues from Frontline Support Engineers.
• Analyze complex problems to diagnose root causes.
• Develop and implement advanced solutions using your knowledge of products and services.
• Collaborate with product engineering teams to identify and resolve product defects.
• Document solutions and knowledge base articles for future reference.
• Stay up to date on the latest features, tools, and best practices of cloud industry.
• Provide technical guidance and mentorship to Frontline Support Engineers.
• Job Qualifications.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in technical support.
• Proven experience in a supervisory or management position.
• Proven ability to troubleshoot and resolve complex technical problems.
• In-depth knowledge of market cloud products and services.
• Having relevant cloud technical certifications is a plus.
• Experience with cloud troubleshooting methodologies.
• Excellent communication and interpersonal skills.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

SQL

ประเภทงาน:

งานประจำ

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

System Testing, Software Testing, Network Administration, English

ประเภทงาน:

งานประจำ

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประเภทงาน:

งานประจำ

• Low level design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations.
• Provide technical expertise to support sales and marketing efforts.
• Customer network integration and delivery.
• Low design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations up to date.
• Provide technical expertise to support sales and marketing efforts.
• Hand over completed document to after sale service.
• Project implementation tracking with update.
• 1st Tier Engineer.
• First diagnostic problem and do first troubleshooting of enterprise solutions.
• EDS (MPLS, SD-WAN, 5G).
• ICT (Cloud, Firewall).
• Mobile services (M2M, SMS).
• To be ticket owner who do proactive update progress incident to customer within OLA time.
• To ensure service of customer are normal after incident restoration.
• Bachelor s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
• 2-5 years of work experience with user IT Support or Network Support.
• Positive attitude.
• Reliable and working time flexibility.
• Having knowledge of IP Networking (LAN/WAN).
• Having Knowledge of Cloud Technology.
• Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
• Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
• Having Knowledge of Cyber Security services will be advantage.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• Service Account Management (Engineer or IT).
• Job Responsibilities.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Software Development, DevOps, SQL, English

ประเภทงาน:

งานประจำ

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

ทักษะ:

Project Management, ASP.NET, .NET, English

ประเภทงาน:

งานประจำ

• System Requirements Analysis: Understanding and analyzing business and user requirements to define software and hardware requirements.
• System Design: Planning and designing systems that align with the specified requirements and usage.
• System Development: Writing code and developing systems based on the established design.
• Testing and Refinement: Testing the system to ensure accuracy and refining it according to requirements.
• Project Management: Planning and managing system development projects to ensure they proceed as scheduled.
• Communication: Communicating with stakeholders such as development teams, system administrators, and end-users.
• Problem Solving: Investigating and resolving issues that arise within the system.
• Maintenance: Maintaining the system to ensure continuous operation and performing upgrades or updates as needed.
• Consultation: Providing technical advice and support to teams or management.
• Learning and Innovation: Keeping abreast of trends and importing new technologies and innovations into the assigned jobs.
• At least Bachelor s degree in Computer Science, Engineering, Information Technology, or related field.
• A minimum of 7 years of experience in a System Analyst or related position.
• Proficiency in analyzing system requirements and designing systems that align with those requirements.
• Experience in developing applications (C#, ASP.NET, Web API and Entity Framework).
• Experience with database design and development using SQL Server or other relational databases.
• Familiarity with cloud services such as Firebase, AWS and Microsoft Azure.
• Strong communication (writing & speaking well in both Thai and English) and teamwork abilities.
• Strong problem-solving skills and decision-making abilities in complex situations.
• Knowledge of Agile/Scrum development methodologies.
• Get things done within the agreed timeline.

ทักษะ:

Oracle, Software Development, Project Management

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience; ROI, P&L, Feasibility related business acumen of product manager role.
• OCI Solution Architech, Oracle Security certificate, OCI DB professional is an advantage...
• Cloud Solution Architect Engineer / Presales / Solution Consulting.
• Design Cloud Architectures - Ensure robust, scalable, and secure cloud infrastructure tailored to partner needs, allowing businesses to handle growth, and changing demands efficiently.
• Lead Architectural Design Sessions - Facilitate the creation of effective and efficient cloud solutions through collaborative planning and design sessions, ensuring alignment with business goals and technical requirements. This collaboration fosters innovation and problem-solving, leading to better-designed systems.
• Develop Proof of Concepts and Pilots - Demonstrate the feasibility and benefits of proposed cloud solutions, gaining partner buy-in and driving adoption. These prototypes help validate ideas and identify potential issues before full-scale implementation, saving time and resources.
• Provide Technical Guidance and Support - Ensure successful implementation and optimization of cloud solutions, enhancing partner satisfaction and solution performance, to maximize the value of partner cloud investments and adapt efficiently to challenges.
• Transition partner and customer from Legacy Systems - Facilitate smooth transitions to modern cloud environments, improving efficiency and reducing operational risks for partners, to help them stay competitive by leveraging the latest technologies and cloud best practices.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills..

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ทักษะ:

Oracle, Automation, Compliance, English

ประเภทงาน:

งานประจำ

• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
• Proficiency of English communication..
• Cloud Business Operation Engineer / Specialist.
• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
• Determine workload criticality, impact of disruptions, or performance degradation.
• Establish business-approved cost and performance commitments.
• Monitor and operate cloud workloads.
• Maintain asset and workload inventory.
• Monitor performance of workloads.
• Maintain operational compliance.
• Protect workloads and associated assets.
• Recover assets if there is performance degradation or business interruption.
• Mature functionality of core platforms.
• Continuously improve workload performance.
• Improve budgetary and design requirements of workloads to fit commitments to the business..
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
• Proficiency of English communication.

ทักษะ:

Risk Management, English

ประเภทงาน:

งานประจำ

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

ทักษะ:

Oracle, VMware, Linux, English

ประเภทงาน:

งานประจำ

• Perform daily system and network monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups for both on premise and on cloud platform.
• Cloud Management (Oracle, AWS and Azure) and Upgrade OS version and hardening KVM Host and VM.
• Perform Cloud based infrastructure operation management and system on.
• Provide technical consultant, support, troubleshooting and administration of all VMWare, Hyper-V, Oracle VM, Windows, Linux, Unix Storage systems.
• Troubleshoot system, storage and network problems, diagnosing and solving hardware or software.
• Ensure security through access controls, backing up system, restoring and recover system.
• Monitor performance, Manage and Maintain / troubleshoot IT systems, Storage and networks.
• Investigating, Diagnosing and solving software and hardware.
• RequirementsBachelor's or Master s degree in IT, Computer Science, Engineering, or related fields.
• Experience: 5+ years in System Administration (Unix/Linux, VMware, Hyper-V, Oracle VM, Cloud services like AWS, Azure, OCI).
• Cloud Expertise: Proficiency in cloud platforms (AWS, Oracle Cloud), cloud services (EC2, S3, Oracle Cloud Compute), and networking configurations in cloud environments.
• Operating Systems: Proficiency in Linux distributions (RHEL, CentOS, Oracle Linux) and familiarity with Windows.
• Scripting & Automation: Familiarity with scripting (e.g., Shell Script, AWS CLI, OCI CLI) and experience in automation for system operations and monitoring.
• Networking Knowledge: Understanding of networking protocols (TCP/IP, UDP, DNS, HTTP/HTTPS), AD, DNS, DHCP, and network configuration.
• Cost Management: Experience in cloud resource cost analysis and optimization.
• Cloud Solution Development: Experience in designing and maintaining cloud infrastructure and consulting with developers.
• Communication: Good English communication skills for interaction with teams and stakeholders.

ทักษะ:

Research, Project Management

ประเภทงาน:

งานประจำ

• Translate business requirements into business solution options.
• Develop functional specifications that meet the client s needs.
• Take ownership of investigation and resolving user problems in a timely and effective manner.
• Planning and execution of projects within own work area.
• Provide problem resolution and user support.
• Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
• Provide complex support to ensure the availability of systems for business activities.
• Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
• Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
• Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
• Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
• Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
• Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
• Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
• Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
• Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
• Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
• Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
• Typically requires a tertiary qualification in an IT discipline or related field.
• 3 years as a Business System Analyst or IT Job-related.
• Relevant experience in financial or cryptocurrency services is preferred.
• Able to multi-task and prioritize workload supporting multiple projects.
• Effectively work with senior leadership.
• Willingness to challenge the status quo.
• Excellent oral and written communication.
• Effective interpersonal skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Market Planning, SAP, English

ประเภทงาน:

งานประจำ

• Be responsible for design, implement and deliver the functional and technical components of the planning, budgeting and forecasting solutions.
• Able to interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements.
• Responsibilities include, using knowledge of accounting functions on General Ledger, Asset Accounting, Controlling and Profitability process areas.
• Focusing on SAP SAC and SAP Datasphere on development and deployment of business Intelligence Solutions to support business requirements using SAC Planning.
• SAP Business Planning and Consolidations BPC, BusinessObjects Business Intelligence BO BI and Data Warehouse BW skills will be an advantage.
• Bachelor s degree in IT or equivalent work experience.
• Minimum 2 years of experience in managing SAP Analytical and/or Reporting work streams for large or complex systems for various industry sectorsExperience on SAC BPC as a planning tool,.
• Designing implementing data models and data conversionDemonstrates thought proven abilities and technical experience with SAP.
• Analytics technologies S 4HANA Embedded Analytics, BW 4HANA, SAP Fiori, Google Azure AWS Cloud technologies and BI visualization tools.
• Good Understanding of SAP data structures, End to End dataflow, SAC predictive capabilities, augmented analytics, planning, budgeting, forecasting, etc.
• Ability to be flexible and work analytically in a problem solving environment.
• Ability to travel to client sites local or overseas.
• Excellent leadership, communication written and oral and interpersonal skills.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Safety Management, Compliance, English

ประเภทงาน:

งานประจำ

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Key Accountabilities (Continued).
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
• Good knowledge of industry codes, standards and legislation on SSHE aspect.
• Strong leadership skills and good communication skills.
• Good command of spoken and written English.
• Strong analytical skills.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Project Management, Risk Management, Procurement, English

ประเภทงาน:

งานประจำ

• Project development and project management role to lead the team in development and execution of the assigned project and being accountable for the success of the assigned project.
• Developing project approach, scope, schedule, budget, and resources planning for the project.
• Lead the technical scope and support the non-technical scope in development of the projects, including:
• Conceptual designing and development plan of the project.
• Procurement of engineering, procurement, and construction contracts through appropriate approaches; from TOR until contract signed.
• Technical supporting for non-technical works e.g. permit/license, EIA, legal, financing, BOI.
• Execution phase of the projects; responsible for project management to achieve schedule, budget, and quality targets, including:
• Overseeing the engineering, procurement, and construction team.
• Contract management.
• Risk management and mitigation, change management.
• Scheduling and resource planning.
• Project close-out and lesson learnt.
• Coordinating with team and providing supports on relevant issues to complete project effectively.
• Job Qualifications.
• Bachelor s degree or higher in Engineering or related fields.
• Minimum 15-20 years experience with at least 10 years experience in project management.
• Project management, scheduling and resource planning, and risk management capabilities.
• Understanding engineering, procurement, and construction contracts.
• Get it done mindset.
• Managing and empowering others, commercial mindset, problem solving, decision making.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Ability to travel/ work upcountry and abroad.

ทักษะ:

Data Analysis, SQL, Python

ประเภทงาน:

งานประจำ

• Collaborate with business leaders to identify and prioritize data needs.
• Translate business goals into data requirements and actionable insights.
• Develop and maintain strong relationships with stakeholders across the organization.
• Lead the development and implementation of data strategies that align with business objectives.
• Ensure data governance policies and procedures are adhered to.
• Champion data quality, integrity, and security across the organization.
• Oversee the delivery of advanced analytics and business intelligence solutions.
• Provide strategic insights and recommendations based on data analysis.
• Utilize data to identify trends, opportunities, and potential risks.
• Mentor and guide data analysts and data scientists within the team.
• Drive continuous improvement in data processes and analytics capabilities.
• Manage and prioritize data projects to ensure timely delivery.
• Coordinate with IT and other departments to implement data solutions.
• Monitor and report on project progress and outcomes.
• Stay updated on the latest data technologies and methodologies.
• Ensure the use of best practices in data analytics and data science.
• Provide technical guidance and support to the team.
• Bachelor s degree in Data Science, Computer Science, Business Analytics, or a related field.
• Proven experience in a business partnering role, with the ability to influence and drive business strategy.
• Proficiency in data analysis tools and technologies (e.g., SQL, Python, Power BI).
• Strong project management abilities with experience in leading cross-functional projects.
• Has Finance and Accounting knowledge will be a plus.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strategic thinker with a business-focused mindset.
• Strong oral and written communication skills.
• Strong communication and interpersonal skills, with the ability to explain complex data concepts to non-technical stakeholders.
• Ability to prioritize and execute in high-pressured environment.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving skills.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Statistics / Analysis, SQL, Software Development, English

ประเภทงาน:

งานประจำ

• Understanding and ensuring that business requirements, expectations and opportunities for business are identified, prioritized and represented in strategies, also identify the key success factors, current issues and potential solutions to measure the success of the project/strategies.
• Providing technical expertise in assessing IT applications and initiatives to improve and support business processes.
• Coordinating and providing solutions for application development throughout the life ...
• Documenting business requirements, test cases, and workflow including configuring systems as application admin (e.g. SAS, In-House application development).
• Managing and projecting the AS-IS process, TO-BE process, business process mapping and impact assessments.
• Providing business process, technical and digital transformation knowledge to extend and embed the use of IT solutions to support Gulf s business, in alignment with IT Strategy roadmap.
• Working closely with business users and vendors to ensure the best practice of IT software development in Digital transformation concepts.
• Organizing and coordinate tasks and activities performed by the project team to ensure project progress.
• Acting as a focal point, managing and coordinating project-related third-party relationships (e.g., offshore providers, Software vendors) from the vendor selection process to roll out the projects.
• Performing user acceptance testing to ensure software quality.
• Driving, enabling, and managing business change and process reengineering where required and training and training document.
• Serving as a single point of contact for some of the assigned applications.
• Investigating and resolving application functionality-related issues, provide first-level support, troubleshoot and identify modifications needed to meet business processes.
• Job Qaulifications.
• Bachelor s degree in information technology, computer science, engineering, IT or a related field from Prominent universities.
• Minimum of 5 years of hands-on experience in business analyst, system analyst, project management.
• Minimum of 2 years of hands-on experience in software development and database inquiry (SQL).
• Flexible, creative, and up to date in the Technology movement to create business solutions.
• Able to multi-task and prioritize workload supporting multiple projects.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Windows Server, Amazon AWS, VMware, Microsoft Azure

ประเภทงาน:

งานประจำ

• Manage and maintain Windows servers, VMware environments, and Active Directory.
• Provide support for Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams.
• Manage and support cloud infrastructure and services on AWS, Azure, and EKS.
• Diagnose and resolve hardware, software, and network issues.
• Implement and maintain security protocols and procedures to protect IT systems.
• Ensure regular backups are performed and manage disaster recovery plans.
• Monitor system and cloud performance and make recommendations for improvements.
• Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical support to end-users and assist with IT-related inquiries and issues.
• Participate in IT projects, including system upgrades, migrations, and new implementations.
• Bachelor s degree in computer science, Information Technology, or a related field.
• At least 5 years of experience in system administration and support or related role.
• Proficiency in Windows Server and Active Directory administration.
• Experience with VMware virtualization technologies.
• Strong knowledge of Microsoft 365 applications and services.
• Experience with cloud platforms such as AWS, Azure, and container orchestration with EKS.
• Familiarity with network protocols and troubleshooting.
• Understanding of security best practices and tools.
• Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, and Kubernetes certifications are a plus.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

System Security, Windows Server

ประเภทงาน:

งานประจำ

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.