เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ประเภทงาน:

งานประจำ

• จัดเตรียมเอกสาร daily briefing ให้กับทีม.
• ดึง redemption daily report เพื่อตรวจสอบความถูกต้อง และรายการต่อ Manager / Supervisor.
• จัดทำรายงานเคสและ feedback ข้อเสนอแนะต่างๆ ของลูกค้า เป็นรายงานประจำวัน / สัปดาห์ / เดือน / ไตรมาส.
• การจัดทำคู่มือ และ material ของฝ่ายฯ.
• Support Daily Operation หน้างานของฝ่ายลูกค้าสัมพันธ์.
• การจัดสต๊อกของรางวัลสำหรับการแลกโปรโมชั่น และบันทึกอย่างเป็นระบบ เพื่อตรวจสอบได้ง่าย.
• การประสานรับ และ ส่งมอบคืน Gift Card สำหรับขาย และ สำหรับแจก ให้กับทีมแคชเชียร์.
• การประสานกับหน่วยงานอื่น.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Finance, Contracts, Negotiation

ประเภทงาน:

งานประจำ

• Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Strong participation in pricing/bid preparation and the development and management of contract terms.
• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
• Communicates frequently with customers to help ensure satisfaction with the company and the products.
• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Knowledge/Skills/Competencies.
• In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
• In-depth knowledge of the business issues associated with manufacturing PCBs.
• In-depth knowledge of product pricing, contracts and contract negotiations.
• Thorough understanding of business risks and price make up (Value add and Materials).
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

ทักษะ:

Single License, English

ประเภทงาน:

งานประจำ

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

ทักษะ:

Legal, Financial Analysis, Document administrative

ประเภทงาน:

งานประจำ

• กำกับดูแลติดตาม ให้หน่วยงานที่เกี่ยวข้องรายงานธุรกรรม ปปง.1-03 รายงานธุรกรรมให้ถูกต้องครบถ้วน ตามเกณฑ์ที่กฎหมายกำหนด.
• พัฒนาและดูแลระบบงาน Monitoring เพื่อติดตามการทำธุรกรรมของลูกค้า และพฤติกรรมของลูกค้าแต่ละรายที่เข้าข่ายมีความเสี่ยงต่อการฟอกเงิน และการสนับสนุนทางการเงิน แก่การก่อการร้าย.
• วิเคราะห์และติดตามการทำธุรกรรมทางการเงินและพฤติกรรมของลูกค้าที่มีความเสี่ยงต่อการฟอกเงินและการสนับสนุนทางการเงินแก่การก่อการร้ายทั้งบนระบบงานธนาคารและจากแหล่งข้อมูลใด ๆ ...
• รับผิดชอบการกำหนดเงื่อนไข AML Customer Monitoring & Transaction Monitoring ให้สอดคล้องกับกฎเกณฑ์ด้าน AML/CFT ให้เป็นปัจจุบัน.
• ให้คำปรึกษาแนะนำการปฏิบัติงานที่เกี่ยวข้องด้าน AML Customer Monitoring & Transaction Monitoring และการรายงานธุรกรรมกับหน่วยงานอื่นที่ร้องขอ.
• นำเสนอประเด็นความคืบหน้าหรือเหตุการณ์สำคัญ ที่เกี่ยวข้องกับ AML Transaction Monitoring ซึ่งอาจมีผลกระทบต่อการปฏิบัติงานในภาพรวมของธนาคาร.
• จัดทำ สรุปรายงาน ข้อมูล ของลูกค้าที่มีการรายงาน STR.
• มีคุณสมบัติดังนี้.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านกฎหมาย การบัญชี การเงิน เศรษฐศาสตร์ บริหารธุรกิจ การตลาดหรือสาขาที่เกี่ยวข้อง.
• มีความรู้เบื้องต้นเกี่ยวกับกฎหมายด้านการป้องกันและปราบปรามการฟอกเงิน และการสนับสนุนทางการเงิน แก่การก่อการร้ายและการแพร่ขยายอาวุธที่มีอานุภาพทำลายล้างสูง (AML/CTPF).
• ผ่านการอบรมตามหลักสูตรตามกฎหมายของสำนักงาน ปปง. และได้รับรองการผ่านหลักสูตรดังกล่าวอย่างน้อยจากสถาบัน TBAC สมาคมธนาคารไทย.
• มีความรู้พื้นฐานในการใช้งานโปรแกรมที่เกี่ยวกับการทำงานต่าง ๆ เช่น Microsoft Office เป็นต้น.
• มีมนุษย์สัมพันธ์ และสามารถทำงานเป็นทีมได้เป็นอย่างดี.
• มีความคิดสร้างสรรค์ และสามารถทำงานในสภาวะกดดันหรือสถานการณ์เร่งด่วนได้.
• มีความสามารถในการสืบค้นและวิเคราะห์ข้อมูล.
• มีความสามารถในการใช้ภาษาอังกฤษได้ในระดับดี.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร".

ประเภทงาน:

งานประจำ

• Handle customer interactions through chat, email, and outbound calls.
• Respond to and support customer inquiries related to product purchases, including issues such as refunds, shipping delays, and incorrect product shipments.
• Act as an intermediary between merchants and customers, communicating decisions and updates to both parties.
• Investigate and resolve customer complaints and concerns with a focus on delivering a positive experience.
• Provide feedback and insights to improve the customer service process and enhance platform efficiency.
• Thai national.
• Native in Thai speaking, listening, writing.
• Bachelor degree.
• Fresh graduates are welcome.
• Work onsite.
• Able to work in shift rotations.
• Shifting timing: 11.00-20.00, 14.00-23.00.
• 5 days per week.
• KPI performance & Attendance incentives.
• Medical Insurances.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ประเภทงาน:

งานประจำ

• สร้างและพัฒนายอดการขายของลูกค้า
• รวบรวมข้อมมูลและทำความเข้าใจเกี่ยวกับข้อมูลทางการตลาด
• เป็นผู้ให้ความช่วยเหลือเกี่ยวกับข้อมูลของลูกค้า
• ทำงานร่วมกับหน่วยงานวิจัยทั้งในและนอกองค์กร.

ทักษะ:

Data Analysis, Social media, Industry trends

ประเภทงาน:

งานประจำ

• Understanding the Journey and Company-Wide Alignment mapping, designing, and improving interactions across the entire AIS customer experience. Rather than viewing each interaction as isolated, it recognizes that they form part of a larger journey.
• Loyalty Program Strategy: Develop a comprehensive loyalty program strategy using tools such as AIS Points, Serenade, and the myAIS app. Your goal is to enhance customer engagement.
• Data Analysis: Analyze customer behavior and transaction data to identify patterns a ...
• Segmented Marketing: Create segmented marketing strategies to target specific customer groups with personalized offers and communications.
• Strategic Partnerships: Establish and maintain partnerships with external businesses to enhance loyalty program offerings and expand market reach.
• Manage, execute end-to-end and ensure all campaigns deliver to the right target and correspond to customer lifestyle appropriately (Set campaign budget, Configure campaign conditions, quota in PRC system).
• Implement the go-to-market plan and effectively communicate through various channels such as SMS, MMS, AIS Social Media, LINE, Website, POP material at partner store front and more.
• Collaboration: Work closely with AIS Internal Team such as marketing, Tech Team and customer service teams to integrate loyalty strategies across all customer touchpoints.
• Performance Measurement: Measure and report on the effectiveness of loyalty programs, adjusting strategies based on data-driven insights.
• Innovation: Stay informed about industry trends and competitor loyalty initiatives to continually innovate and improve our loyalty offerings.

ประเภทงาน:

งานประจำ

• Analyzing data to inform business development and campaigns.
• Driving CRM initiatives and overseeing execution of campaigns.
• Work closely with brand team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
• Understand business requirements and use cases, translate into data requirements and define the required business input into various data components.
• Coordinate with internal and external to design customer segmentation and manage customer journey and customer value.
• Work with BI and Data Technology Platform teams, define the data business requirement and solution to meet the overall business requirements.
• Design, discover and manage customer journey by working with marketing and Management team, looking at data through data selection, capture, transform, integrate and virtualize to support the business use case.
• Work directly with management and users to gather requirements, provide status updates, and build relationships.
• Coordinate internally and externally to identify data needs to achieve the business objectives, including business partners.
• ประสบการณ์ (Work Experience)
• Master's Degree
• Minimum of 7 years of responsible experience.
• Experience in the consumer insight, data analytics lifecycle including problem identification, measurement/matrix, exploratory data analysis and data insight presentation.
• Experience in either open-source or proprietary software such as PowerBI or Rapid Miner.
• Experience in python/r programming is a plus.
• Analytical Thinking and good at visual analytics tools
• Excellence in communication and data story telling
• Qualified data analytics portfolio.

ทักษะ:

Sketch, Data Analysis

ประเภทงาน:

งานประจำ

• Leading the design of member journey (combine both online & offline) to increase customer satisfaction, engagement and spending end to end.
• Analyze data to understand customer / member behaviors, pain points and touchpoints.
• Identify pain point of current member journey and prospect member journey.
• Lead cross-functional teams in the implementation of initiatives that bridge online and offline customer experiences.
• Cross-functional and collaboration with different teams to find solutions (communication, touchpoint, service, application feature) to address key pain points.
• Bachelor s degree in Marketing, Business Administration, Customer Relationship Management, Interaction Design or a related field.
• 5 years of experience in User Experience / Customer Journey design.
• Strong portfolio demonstrating design expertise and customer-centered design principles.
• Interaction in design tools (e.g., Sketch, Figma, Adobe Creative Suite) are the must.
• Strong communication, writing and presentation skills.
• Excellent communication and collaboration skills.
• Customer Journey Design.
• Data Analysis and Technology Knowledge.
• Analytical and Problem-Solving.
• Marketing and Loyalty Strategy Knowledge.

ทักษะ:

Contracts, English

ประเภทงาน:

งานประจำ

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

ทักษะ:

Good Communication Skills, Japanese, Korean

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ทักษะ:

Diplomacy

ประเภทงาน:

งานประจำ

• Passionate about delivering great work.
• Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription.
• Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
• Provide continuing education for customers to maximize product usage.
• Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
• Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
• Distribute product expertise through delivery of training and planning workshops to clients.
• Pro-actively analyze customer product usage and provide strategic advice to the customer around how they can better engage their internal and external users.
• Liaise with customers to track additional requirements and features.
• Work with product, support and R&D to meet customers requirements.
• Work closely with data analysts to provide customers added value analytics and professional out of the system reports and insights.
• A Little About You.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
• Qualifications A minimum of 3 years demonstrated experience working with key customer management, account management, consultancy or sales roles.
• Demonstrated experience with account planning with complex customer structures.
• Proven track record of establishing strong customer relationships across levels of an organization.
• Working in SaaS hi-tech company/ startup as a B2B customer success manager - an advantage.
• Proven track record in delivering great value to your customers.
• Excellent presentation and communication skills.
• Strong communication and interpersonal skills.
• Diplomacy, tact, and poise when working through customer issues and escalations.
• Strong organizational/time management skills and the ability to manage multiple projects simultaneously.
• Demonstrated ability to effectively work cross-functionally.
• Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes.
• Strong analytical skills, proven experience with data analytics and creating insights out of complex data.
• experience in retail industry, FMCG market, and shopping behavior analytics - an advantage.
• Additional Information.
• Remote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident .
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Market Research, Research, Project Management

ประเภทงาน:

งานประจำ

• Support the Regional Customer Success lead in designing the practice area organization balancing methodological, language and technical needs.
• Support the Regional Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets.
• Support hub strategy for market and product lines.
• Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility.
• Set and measure a high level of delivery standards driving client satisfaction.
• Contribute to meet regional revenue targets by supporting repeat sales and timely deliverables.
• Coordinate and support with regional Sales partners on client and project revenue growth, retention, and profitability.
• Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant.
• Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices.
• Target reductions in cycle time across ad hoc methods.
• Drive high level employee engagement and retention.
• Foster a culture of continuous improvement and accountability to drive organizational efficiency.
• Key stakeholder in providing input into product and toolkit roadmap, representing regional needs for the practice area.
• Support/enable industry and thought leadership efforts.
• Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles.
• Expertise in (application of) Customer Insight Solutions preferred.
• Proven leader of high performing teams.
• Bachelor's Degree required, Master s preferred, or equivalent experience.
• Knowledge in sales processes in CPG companies, customers, modern and traditional market.
• Good knowledge of NielsenIQ products, services and data preferred.
• Strong analytical skills.
• Proven sales acumen.
• Skillsets.
• Strong sense of urgency and accountability to drive client outcomes.
• Proven experience in leading a team, managing people, and developing talent.
• Able to work collaboratively with internal & external teams.
• Capable to maintain positive client relationships in complex situations & resolve client issues.
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled & polished communicator, including client presentations.
• Able to synthesize data & simplify findings to solve client business issues.
• Strong project management skills and ability to manage multiple priorities.
• Experience using large data sets to finding insights and make recommendations.
• High say-do ratio.
• Experience in driving organizational transformation is a plus.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Enthusiastic, Good Communication Skills, Leadership Skill

ประเภทงาน:

งานประจำ

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

ทักษะ:

Product Development, Research, English

ประเภทงาน:

งานประจำ

• Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
• Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
• Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
• Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
• Supervise all customer communication approval to ensure clarity and best CX.
• Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
• Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
• Bachelor or Master Degree in business related field with strong academic background from reputable university.
• Design thinking will be advantage.
• At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
• Good Communication in Thai and English.

ทักษะ:

Compliance, Finance, English

ประเภทงาน:

งานประจำ

• Coordinate with internal and external teams to organize plant visits/conferences/events.
• Manage and organize conferences, road shows, conference calls, and investor meetings both local and international.
• Organize any event/exhibition to present company financial information.
• Help prepare presentations and other communication materials for management, investors, analysts, and brokers.
• Help communicate to investors our company s business and direction.
• Develop and update investors database.
• Co-ordinate with compliance and share registrar team and help support IR-related events e.g. Annual General Meeting.
• Contact/support treasury department for annual credit review with credit rating agencies.
• Bachelor degree or Master degree in Business Administrative, Finance, Account, Economics, or other related fields.
• 1-3 years experiences in Investor Relations, Bank analyst, Securities Analyst, Corporate Communication.
• Good in communication skills, Analytical skills.
• Good in English language.
• Good in MS Office.
• Presentation skills.
• Be able to travel aboard.
• Team player.
• Proactively communicate with relevant teams.
• Good coordinator.
• Good relationship with relevant parties.
• Fast learning and able to work under pressure.
• Good attitude toward the Company.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Public Relations, Good Communication Skills, Digital Marketing

ประเภทงาน:

งานประจำ

• ดูแลงานด้านสื่อมวลชนสัมพันธ์ของบริษัท (PR Agency).
• เป็นส่วนหนึ่งในทีมวางกลยุทธ์ด้านสื่อมวลชนสัมพันธ์ให้กับลูกค้าในทุกธุรกิจ/ อุตสาหกรรม.
• มีทักษะในการสื่อสารดีเยี่ยม ชอบการสื่อสารและงานประชาสัมพันธ์ ชอบการทำงานพบปะคนหลากหลาย.
• ทำงานที่เกี่ยวข้องมาไม่ต่ำกว่า 3 ปี สายไหนก็ได้.
• สามารถทำงานในบรรยากาศของ PR Agency ได้ (ทำงานภายใต้ deadline และงานคุณภาพ).
• คิดเขียนประเด็นข่าวได้.
• เข้าใจ Media landscape ในปัจจุบัน.
• สามารถเดินทางไปต่างจังหวัดได้ และสามารถทำงาน flexible hour ได้.
• สื่อสารภาษาอังกฤษได้ดีจะพิจารณาเป็นพิเศษ.
• หากมีประสบการณ์มากกว่าที่ระบุ สามารถต่อรองเงินเดือนได้ แจ้งเข้ามาได้เลย.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Land Surveying, Property Management / Development, English

ประเภทงาน:

งานประจำ

• Surveying and analyzing suitable land for new projects developing.
• Creating evaluation reports and summary reports of lands feasibility in financial, technical, society, legal & regulations, and relevant contexts.
• Reviewing and drafting both of contracts and agreements of lands or another company properties.
• Creating and monitoring company s lands database.
• Monitoring and reporting land invasion to provide recommendation of land/ property invade prevention.
• Monitoring and following up land taxes payments.
• Responding to another assigned CR and CSR tasks.
• Job Qualifications.
• Bachelor s degree or higher in Political Sciences, Law, Social Sciences, or related fields.
• Minimum 2 years experience in community relations, permits, land management or related business would be an advantage.
• Excellent interpersonal, oral, and written communication skills.
• Ability to use GIS Google Earth pro or related programs would be an advantage.
• Able to use MS offices (Word, Excel and PowerPoints).
• Able to travel to and/or work in upcountry.
• Creativity, Problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.