เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai

ประเภทงาน:

งานประจำ

• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
• Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
• Bachelor in any relate field.
• Pleasant personality and excellent communication skills.
• Well-groomed, with a good sense of refinement.
• Highly self-motivated and able to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Accounting, CFP, English

ประเภทงาน:

งานประจำ

• Maintain and expand customer-base and business volume, together with maintain customer service and offer benefits to maximize customer satisfaction.
• Overview and monitor the result of recommended asset allocation of each clients in order to provide an acceptable level of investment benefits to them.
• Be representative of the bank and build up strong relationship with relevant agencies and clients for smooth operations.
• Maximize business volume and revenue to the bank by recommending the investment products to clients under their appropriate risk appetite, operating guidelines, rules & regulations of the bank, authorized agencies, and related parties.
• Offer investment products which aligned with the Bank s policy as well as manage cost regards to customer care in an appropriate level.
• Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or related fields.
• At least 3 years of experience in Banking, Investment or Financial organization. Experience in working with High Net Worth customers is preferable.
• Holding relevant licenses for investment, such as IC, CFP, CISA, Single License, NIB, LIB will be advantage. Possess solid knowledge in investment and investment product.
• Professional in MS. Office: Excel, Word, Power point. Fluent in English speaking and writing.
• Good personality and interpersonal skills, passionate in sales and services. Hard-working, ambitious and capable presentation skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

ประเภทงาน:

งานประจำ

• Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
• Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
• Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
• Provides high level of professionalism and competent customer service.
• Follows the process and procedures for changes in Brand if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
• Bachelor's Degree in any related field.
• Fresh graudates are welcome. **.
• Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
• Work schedule 5 days of the week, weekly off 2 days/ week.
• Base Salary.
• KPI performance & Attendance incentives.
• Medical insurances.
• 12-day annual leaves.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udumsuk).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
• ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
• ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
• สื่อสารภาษาไทยได้ในระดับดี.
• มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างาน 9.00 - 18.00.
• สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
• หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.

ทักษะ:

Able to work as a shift, Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommerce Intern, you will work closely with our ecommerce and marketing teams to support the growth and optimization of our online store..
• Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
• Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
• Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
• Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
• Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
• Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
• Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
• Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
• Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
• Strong interest in digital marketing, ecommerce, and the wellness industry.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
• Basic understanding of SEO and content marketing principles.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational skills..
• Hands-on experience in a rapidly growing ecommerce business.
• Opportunity to learn from experienced professionals in digital marketing and ecommerce.
• Exposure to the wellness and functional foods industry.
• Flexible working hours and remote work options.
• Potential for full-time employment upon successful completion of the internship.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• At Shumi, we are revolutionizing the wellness industry with our premium functional mushroom extracts. Rooted in the pristine forests of Finland, our products blend ancient wisdom and cutting-edge science to deliver unmatched purity and potency. Join us in our mission to enhance well-being and vitality worldwide.
• We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommer ...
• Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
• Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
• Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
• Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
• Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
• Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
• Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
• Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
• Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
• Strong interest in digital marketing, ecommerce, and the wellness industry.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
• Basic understanding of SEO and content marketing principles.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational skills..
• Hands-on experience in a rapidly growing ecommerce business.
• Opportunity to learn from experienced professionals in digital marketing and ecommerce.
• Exposure to the wellness and functional foods industry.
• Flexible working hours and remote work options.
• Potential for full-time employment upon successful completion of the internship..
• Interested candidates are invited to submit their resume through WorkVenture job website by clicking to apply to this position.
• Join Shumi and be part of a team that s dedicated to elevating wellness through the power of nature and science.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field.
• Minimum 1 year of experience in Operations, Customer Support, or any related field.
• Good verbal and written communication skills in both Thai and English.
• Good explanation with a can-do attitude and a keen attention to detail.
• Customer-centric mindset focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult customer interactions.
• Comfortable working in a fast-paced and ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Automation, Software Development, Assurance, English

ประเภทงาน:

งานประจำ

• Lead and mentor teams of Product Managers, UI/UX Designers, QA engineers, and Product Operations professionals.
• Develop and execute the product and technology roadmap for Thailand in alignment with company strategy.
• Foster a culture of innovation, collaboration, and accountability across teams.
• Liaise with Country Manager, CTO, and regional Product & Tech Sr Director to ensure alignment with overall product and tech strategy.
• Oversee end-to-end product development lifecycle, ensuring timely and quality delivery.
• Work closely with product management to define product vision, prioritize initiatives, and track key milestones.
• Ensure the UI/UX team delivers high-quality, user-centric designs that enhance the customer experience.
• Work with regional leaders to implement and maintain robust QA processes to ensure product reliability and performance.
• Monitor and improve operational processes to drive efficiency and scalability within product operations - to handle incoming Production incidents and service requests from business users.
• Serve as a key liaison between the technical team and senior business stakeholders in Thailand.
• Collaborate with regional and local teams to identify new opportunities for product development and optimization.
• Communicate technical concepts to non-technical stakeholders effectively.
• Stay abreast of the latest trends in insurtech and emerging technologies, identifying opportunities to innovate within the business.
• Lead efforts to optimize processes through automation and other technologies, including RPA.
• Bachelor s degree in Computer Science, Information Technology, Engineering or related field.
• At least 2-3 years of experience in IT leadership roles, preferably within insurtech, fintech, or other tech-driven industries. Ex-Senior/ Lead Product Managers are welcomed to apply.
• Prior experience working in a high-growth tech startup environment.
• Good understanding of the insurance or insurtech landscape/ working experience with insurance/ insurtech company in Thailand or Southeast Asia.
• Strong leadership and management skills with proven experience managing product teams.
• Strong analytical skills with a focus on data-driven decision-making.
• Strong understanding of product lifecycle management, agile methodologies, and software development processes.
• Expertise in modern product management and design principles (UX/UI).
• Experience implementing and managing quality assurance frameworks.
• Familiarity with operational efficiency tools and strategies (e.g., RPA, automation).
• Ability to manage multiple projects in a fast-paced, dynamic environment.
• Strong communication and stakeholder management skills.
• Fluent in both Thai and English. Chinese is a plus.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

ทักษะ:

Project Management, Linux, UNIX, English

ประเภทงาน:

งานประจำ

• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Engineering Specialist (Cyber Security).
• Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
• Plan and establish procedures and systems that enhance operational efficiency.
• Delegate tasks effectively to team members to achieve organizational objectives.
• Strategically allocate resources to optimize project outcomes.
• Monitor and support staff in their work progress to ensure timely delivery of services.
• Evaluate staff performance through regular assessments and feedback mechanisms.
• Foster professional development among team members to enhance their skills and capabilities.
• Drive productivity and maintain high quality standards within the division.
• Provide guidance and coaching to staff to support exceptional service delivery.
• Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
• Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
• Proficiency in network security, firewalls, intrusion detection systems, and VPN.
• Knowledge of operating systems (Windows, Linux, UNIX) and databases.
• Experience with security protocols (SSL, IPsec, etc.) and encryption.
• Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
• Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and the ability to prioritize tasks effectively.
• Engineering/IT Specialist (Cyber Security)
• Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

ทักษะ:

Business Development, Negotiation, Contracts

ประเภทงาน:

งานประจำ

• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers - mail, KVI, annual promotion plan, sales gap recovery action plan, special events, etc.
• Formulate Price policy and price structure by considering relevant factors and ensur ...
• Conduct industry deep dive analysis to support Bakery Business Development understanding of the market place & provide proactive insight to long term potential sourcing strategies (3+ years).
• Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Conduct, review and manage budgeting and costing of Bakery Business Development in overall to ensure that they are exercised with effectiveness and efficiency.
• Translate and cascade annual budget into steps of actions to achieve. Enrol and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
• Conduct and review yearly budgeting (sales, margin, other income) by Category and customer, strategic planning including corporate positioning market and competitive analysis.
• Review Price Negotiation: Makro mail, KVI: Direct & indirect competitor by store, price matching with competitor, normal price setting / Price structure, new item negotiate margin and other income. Review quotation process to manage supplier negotiation, to ensure products being developed meet targeted margin and priced. Review promotion year plan, action plan for sales gap recovery, special events and activities.
• Assortment review: New store, new product, renovation, Major by yearly: core product, store type, Control No. of SKU in and out by category by buyer, new item selection, deletion item review, Plan-O-Gram review & approve, performance review by item.
• Negotiates and manages major packaging contracts, insuring that the required quality, service, availability and budget objectives are achieved.
• Coordinates onsite visits by all critical suppliers to assure end use of supplier products are understood, production processes are reviewed, and end product flavor, texture, and look will be consistent with requirements.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Coach immediate team, liaise with larger organization & suppliers to ensure results as per set strategic direction and each year budget.
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
• Strong knowledge of culinary operations in Food Service sector with demonstrated success, preferably.
• A Bachelor s degree or culinary degree is preferable.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
• 5 - 7 year s strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Retails/Wholesales industry knowledge and experience.
• Must have experience working in commercial baking facilities and be familiar with grain processing particularly milling, sifting and heating grains.
• Demonstrated ability to develop market expertise and credibility in the Bakery Business Development industry segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
• Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• Seeks solutions that strengthen quality, value, service and effectiveness.
• Creates Value for Customers. Anticipates and responds to market trends and opportunities.
• Demonstrates Business Acumen and Business Agility.
• Engages in effective operational and strategic planning.
• Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), English, Mandarin

ประเภทงาน:

งานประจำ

• Answer incoming calls, emails and chat and perform outbound calls related to client products, customized products and services. Advisor require to cross-sell the products when needed.
• Provides informs related to orders and returns status.
• Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
• Follows the process and procedures for changes in client, if required.
• Collecting and providing feedback regarding client products, website, and advertising.
• Locating authorized dealers who carry client products.
• Provide call backs to consumers if required to resolve inquiry that require off-line such as outbound calls to shipping carriers or consumers and other off-line work as deemed necessary and appropriate by client.
• Demonstrate a strong customer services orientation and take responsibility to ensure that customers are satisfied.
• Provides high level or professionalism and competent customer service and can communicate effectively with customers.
• Able to work in assigned shift schedules.
• 5 working days.
• Foreign national.
• Fluency in Mandarin (Traditional Chinese) and English (B2) is required.
• Bachelor degree.
• Welcome new fresh graduates.
• Work onsite: Bangkok, Thailand.
• Visa & Working Permit sponsorship.
• Relocation package.
• Performance incentives.
• Health insurances.
• Social Security.
• Annual Increment (As per company policy).
• Bonus (As per company policy).
• Leave Entitlement (AL, SL, BL, etc.).
• Entertainment Events (Whole year).
• Yearly Health Checkup (As per company policy).
• Special Rewards & Points to redeem any special vouchers, gifts, etc.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Experience in cryptocurrency, online payments, banking, exchanges, or any of these is preferred.
• Experience in an operations or customer support position.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Business Development, Negotiation, Product Development

ประเภทงาน:

งานประจำ

• Responsible for managing and developing Commercial Fresh Food (Bakery Business Development). Manage financial results of Bakery Business Development (sales and operating income). Ensure the results achieve target. Conduct financial performance review Month-to-date, Year-To-Date of own areas. Drive long-term and short-term commercial strategic plan for Bakery Business Development that aligned to company vision, strategic direction in order to drive revenue target.
• Liaise closely with internal sales/operations team and relevant support functions in ...
• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers, annual promotion plan, sales gap recovery action plan, special events, etc.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
• Formulate price policy and price structure by considering relevant factors and ensure of proper implementation to ensure market competitiveness.
• Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Translate and cascade annual budget into steps of actions to achieve. Enroll and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations. (continue to next page).
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Bachelor s degree or higher in any related filed. MBA preferred. Culinary, Bakery fields are advantage.
• Strong knowledge of Bakery operations in Food Service sector with demonstrated success.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods preferred.
• 7 year s strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Competitive Compensation: We are offering competitive salary and performance-based bonuses, along with comprehensive benefits and additional passive income for referrals.
• Innovative Environment: Join a dynamic team that embraces innovation and uses the latest technology to enhance sales and customer service.
• Career Growth: We offer excellent opportunities for professional development and career advancement.
• Supportive Culture: Work in a collaborative and supportive environment where your contributions are valued and recognized.
• Build, manage and oversee the daily operations of the sales team.
• Recruitment, training and retention of property consultants.
• Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
• Monitor team performance.
• Identify and implement process improvements to streamline sales operations and increase efficiency.
• Offer support and market knowledge to team members.
• Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
• Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
• Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
• Share market insights and trends with the sales team to help them better understand and respond to client needs.
• Develop and implement strategies to retain clients and encourage referrals.
• A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
• Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
• Strong customer service orientation with the ability to build and maintain client relationships.
• Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
• Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
• Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
• Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• High ethical standards and integrity in all business dealings.
• Ability to think strategically and contribute to the overall business strategy.

ทักษะ:

Compliance, Agile Development, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
• Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
• Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
• Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
• Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
• Facilitate tech changes and updates.
• Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
• Work closely with department heads to understand operational needs and incorporate them into SOPs.
• Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
• Resolution Program Management.
• Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
• Promptly escalate critical/high-risk cases to the appropriate authority.
• Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
• Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
• Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
• Lead process improvement efforts.
• Bachelor's degree or equivalent practical experience required.
• 3+ years of operations, program, or project management experience, ideally involving SOP development.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Six Sigma or other process design certifications advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Finance

ประเภทงาน:

งานประจำ

• 15 + years of experience, from within the Telcom industry on driving projects/Programs of high complexity.
• Must have proven track record in leading Telco of Deployment, Implementation & Integration along with Proof of Concepts, Network Planning & Design, Network Tuning & Optimization, RAN Product Integration & SW Network Wide Upgrades working on the latest technology telecommunications have to offer.
• Demonstrable ability to transform customer requirements and expectations at a high l ...
• Building a Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.).
• Excellent financial experience and knowledge.
• Highly developed solid grasp of business process, including tender and sales.
• Excellent Consulting skills with a consistent record as a focused Senior Consultant to the customer.
• In depth knowledge of the telecom industry, including a detailed understanding of economic/ commercial/political issues affecting the industry.
• Excellent Leadership abilities proven through line manager or other comparable positions.
• Ability to drive team engagements in a tough and time critical environment.
• Results oriented. Able to work independently and take a logical and orderly approach to analyzing problems, coordinating work and planning actions.
• Ability to communicate effectively at the senior level; must have outstanding communication skills to influence others and meet timelines while building positive relationships both internally and externally.
• Seek and lead up-sales opportunities.
• Mentoring the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
• Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• Primary country and city: Thailand (TH) || [[location_obj]].
• Job details: Network Program Director.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies..
• Thai nationality.
• At least Bachelor s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.