- No elements found. Consider changing the search query.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ16,000 - āļŋ22,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļāļāļāļģāļāļēāļĄāđāļĨāļ°āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāļāđāļēāļāļāđāļāļāļāļēāļāļāđāļēāļāđ āđāļāđāļ Facebook, Line OA, Pantip, Website āđāļĨāļ°āļāļĩāđāļĄāļĨ
- āđāļŦāđāļāđāļāļĄāļđāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļŠāļīāļāđāļāļ·āđāļāļĢāļāļĒāļāļāđ/āļĢāļāļĄāļāđāļāļāļĢāđāđāļāļāđ āđāļāļ·āđāļāļāđāļ āļāļēāļĢāļŠāļĄāļąāļāļĢ āđāļĨāļ°āđāļāļĢāđāļĄāļāļąāđāļ
- āļāļīāļāļāļēāļĄāļĨāļđāļāļāđāļēāđāļāļ Outbound: āļāļīāļāļāļēāļĄāļĨāļđāļāļāđāļēāļāļĩāđāļāļīāđāļāļāđāļāļāļ§āļēāļĄāđāļ§āđ (Abandoned Chats/Messages) āļāļĩāđāļĒāļąāļāđāļĄāđāđāļāđāļĢāļąāļāļāļģāļāļāļ
- āļāļīāļāļāđāļāļāļĨāļąāļāļĨāļđāļāļāđāļēāļāļĩāđāļāļēāļĢāļŠāļāļāļāļēāđāļĄāđāļāļāļŠāļĄāļāļđāļĢāļāđ āđāļāļ·āđāļāđāļŦāđāļāļĢāļīāļāļēāļĢāļāđāļāđāļāļ·āđāļāļ
- āđāļāļĢāļāļāļāđāļĨāļ°āļŠāđāļāļāđāļāļāļ§āļēāļĄāļāļīāļāļāļēāļĄ āđāļāļ·āđāļāđāļŦāđāļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄ
- āļāļģāļāļēāļ 5 āļ§āļąāļ āļŦāļĒāļļāļ 2 āļ§āļąāļāļāđāļāļŠāļąāļāļāļēāļŦāđ (āļ§āļąāļāļŦāļĒāļļāļāļŦāļĄāļļāļāđāļ§āļĩāļĒāļāļāļēāļĄāļāļēāļĢāļēāļāļāļēāļ āļāļēāļāđāļĄāđāđāļāđāļāļĢāļāļāļąāļāļ§āļąāļāđāļŠāļēāļĢāđ āļŦāļĢāļ·āļāļāļēāļāļīāļāļĒāđ).
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Express, Compliance, Multitasking
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel.
- Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express.
- Enhance our customers experience by identifying opportunities to offer products based on our Cardmembers needs.
- Meet and exceed quality goals, compliance regulations and productivity targets.
- Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms.
- Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
- Re-prioritize and adapt to an ever-changing environment.
- At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
- Demonstrated consultative experience, ability to influence, resourceful.
- Creative problem-solving, eager to find customized solutions.
- Experience in banking/financial services a plus.
- Bachelor s degree, associate s degree and college undergrads may apply.
- Preferred Qualifications.
- Demonstrate personal excellence by remaining positive in difficult situations.
- Display a passion to serve by delivering outstanding service in every interaction with our Customers.
- The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
- Strong interpersonal, communication, verbal and written skills.
- Assertiveness to handle difficult conversations.
- Excellent negotiation, influencing and resourcefulness skills.
- Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
- Confidence to work in a different environment e.g. actual and virtual.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ25,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions.
- Working Tuesday till Sunday 9:30 - 18:00 ( Six Days).
- Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
- Ability to manage multiple events simultaneously while maintaining high-quality standards.
- Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
- Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
- Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
- Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- 500 Baht per events organizing.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Sunday.
- Website TB: https://teambuildingbkk.com/.
- Website BKK French Touch: https://bkkfrenchtouch.com/party-planner-in-thailand/.
- Website CSR: https://bangkokcsrteambuilding.com/.
- Website Amazing Adventure: https://www.amazingadventurebangkok.com/.
- BKK French Touch Co., Ltd.
- 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
- Khlong Tan, Khlong Toei, Bangkok 10110.
- Location: https://share.google/EFPeBtV9ssfZ90d9B.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Express, Assurance, Compliance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ30,000
- Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
- Follow up on orders and keep customers informed about cargo movement.
- Handle all relevant export documents.
- Create job files and issue reconciliation sheets.
- Take responsibility for problem-solving, following up on requests and addressing customer issues.
- Ensure the quality and accuracy of work to meet company standards and objectives.
- Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
- Perform additional duties as assigned by the Manager.
- Diploma or bachelor s degree or higher in any fields.
- 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export.
- Preferably with working experience and knowledge in Multinational logistics.
- Pleasant personality, Service-orient minded and Self-motivated.
- Proficient in MS-office (Excel, Word, and Power Point).
- Good command both speaking & writing in English..
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 - āļŋ22,000, āļĄāļĩāļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ
- āļŠāļāļēāļāļāļĩāđāļāļģāļāļēāļ: āļĨāļēāļāļāļĢāđāļēāļ§ 87 āđāļĒāļ 25.
- āđāļāļīāļāđāļāļ·āļāļ: 18,000 - 22,000 (āļāļķāđāļāļāļąāļāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļĨāļ°āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļ).
- āļ āļēāļĐāļē: āļ āļēāļĐāļēāđāļāļĒ (āļāļąāļ āļāļđāļ āļāđāļēāļ āđāļāļĩāļĒāļ āđāļāđāļāļĨāđāļāļ), āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐ (āļāļąāļ āļāļđāļ āļāđāļēāļ āđāļāļĩāļĒāļ āđāļāđāđāļāļ·āđāļāļāļāđāļ).
- āđāļ§āļĨāļēāļāļģāļāļēāļ: āļāđāļ§āļāđāļĢāļĩāļĒāļāļĢāļđāđāļāļēāļ āļ§āļąāļāļāļąāļāļāļĢāđ-āđāļŠāļēāļĢāđ 09.00 - 18.00 āļ., āļāđāļ§āļāđāļāđāļēāļāļ° āļāļ°āļĨāļ° 12 āļāļąāđāļ§āđāļĄāļ 4 āļ§āļąāļ/āļŠāļąāļāļāļēāļŦāđ.
- āļāđāļāļŦāļē CS āļŠāļēāļĒāļāļ§āļ! āđāļĄāđāđāļāđāđāļāđāļāļāļĒāļāļāļāđāļāļ āđāļāđāļāļĢāđāļāļĄāļāļĩāđāļāļ°āļāļđāđāļĨāđāļāļīāļāļĢāļļāļ āļāļĢāļ°āļāļļāđāļāļĒāļāļāļāļēāļĒ āđāļāļ·āđāļāļĢāļąāļāļāđāļēāļāļāļĄāļŊ āđāļāļāļāļļāđāļ! āđāļāļ·āđāļāđāļŦāļĄāļāļąāļāļāļēāļĢāđāļāđāļ CS āļāļĩāđāļāļąāđāļāļĢāļāļāļāļāļāļģāļāļēāļĄāļāļēāļĄāļŠāļāļĢāļīāļāļāđāđāļāļ§āļąāļāđ? āļāļĩāđāļāļĩāđāđāļĢāļēāļĄāļāļāļŦāļē "āļāļąāļāđāļāđāļāļąāļāļŦāļēāđāļĨāļ°āļāļąāļāļŠāļĢāđāļēāļāđāļāļāļēāļŠ"! āļŦāļāđāļēāļāļĩāđāļāļāļāļāļļāļāđāļĄāđāđāļāđāđāļāđ Support āđāļāđāļāļ·āļāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāđāļāļĨāđāļāļīāļ āļāļīāļāļāļēāļĄāļāļĨāļĨāļąāļāļāđ āļāļģāđāļŦāđāļĨāļđāļāļāđāļēāļĢāļąāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļē āļāļĢāļ°āļāļļāđāļāļāļēāļĢāļāļąāļāļŠāļīāļāđāļāļāļ·āđāļ āđāļĨāļ°āļŠāļāļļāļāđāļāļāļąāļāļāļēāļĢ Upsell āļĒāļīāđāļāļāļļāļāļāļđāđāļĨāļĨāļđāļāļāđāļēāđāļāđāļāļĩāđāļĒāļĩāđāļĒāļĄāđāļāđāļēāđāļŦāļĢāđ āļĢāļēāļĒāđāļāđāļāļēāļ "āļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ" āļāļāļāļāļļāļāļāđāļāļ°āļĒāļīāđāļāļāļļāđāļāļŠāļđāļāļāļķāđāļāđāļāđāļēāļāļąāđāļ! āļāđāļēāļāļļāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢāđāļĨāļ°āļĄāļĩāļŠāļēāļĒāđāļĨāļ·āļāļāļāļąāļāļāļēāļĒāđāļāļāļāļĒāļđāđ. āļĄāļēāļĢāđāļ§āļĄāđāļāļīāļāđāļāđāļāļāđāļ§āļĒāļāļąāļ!
- Support 80% / Follow-up & Upsell 20%.
- āļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŦāļĨāļąāļ (Key Responsibilities).
- Multichannel Support: āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāļēāļĢāđāļāđāļāļēāļāļĢāļ°āļāļ Paxel āļāđāļēāļāļāļēāļ Live Chat, Email, Social Platform āđāļĨāļ°āļāļēāļāđāļāļĢāļĻāļąāļāļāđāļāđāļēāļ āļĢāļ°āļāļ call-center āļāļĒāđāļēāļāļĄāļ·āļāļāļēāļāļĩāļāđāļĨāļ°āļŠāļļāļ āļēāļ.
- Proactive Engagement: āļāļīāļāļāļēāļĄāļŠāļāļēāļāļ°āļāļēāļĢāđāļāđāļāļēāļāļāļāļāļĨāļđāļāļāđāļē (Monitoring) āđāļĨāļ°āļāļīāļāļāđāļāļŠāļāļāļāļēāļĄāļŦāļĢāļ·āļāđāļŦāđāļāļģāđāļāļ°āļāļģāđāļāļīāđāļĄāđāļāļīāļĄāļāđāļāļāļāļĩāđāļĨāļđāļāļāđāļēāļāļ°āđāļāđāļāļāļąāļāļŦāļēāđāļāđāļēāļĄāļē āđāļāļ·āđāļāđāļāļīāđāļĄāļāļąāļāļĢāļēāļāļēāļĢāļāđāļāļāļēāļĒāļļāļŠāļĄāļēāļāļīāļ (Retention).
- Technical Troubleshooting: āļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļĒāļāđāļĒāļ°āļāļąāļāļŦāļēāļāļēāļāđāļāļāļāļīāļāđāļāļ·āđāļāļāļāđāļ āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļēāļĒāļāļąāđāļāļāļāļāļāļēāļĢāđāļāđāđāļāļāļĩāđāļāļąāļāļāđāļāļāđāļŦāđāļāļĨāļēāļĒāđāļāđāļāđāļĢāļ·āđāļāļāļāđāļēāļĒāļŠāļģāļŦāļĢāļąāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄ Developer āļŦāļĢāļ·āļāļāđāļēāļĒāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļ·āđāļāđāļāđāđāļāļāļąāļāļŦāļēāļāļēāļāđāļāļāļāļīāļāđāļŦāđāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§.
- CRM & Task Management: āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāļĨāļđāļāļāđāļēāđāļĨāļ°āļāļąāļāļāļēāļĢāđāļāļŠāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļāļāđāļēāļāđāļāļĢāđāļāļĢāļĄ CRM āđāļĨāļ°āļāļīāļāļāļēāļĄāļāļ§āļēāļĄāļāļ·āļāļŦāļāđāļēāļāļāļāļāļēāļāļāđāļēāļ Task Management āđāļāļ·āđāļāđāļĄāđāđāļŦāđāļāļāļŦāļĨāđāļ.
- Knowledge Base Contribution: āļĢāļ§āļāļĢāļ§āļĄāļāļģāļāļēāļĄāļāļĩāđāļāļāļāđāļāļĒ (FAQs) āđāļāļ·āđāļāļāđāļ§āļĒāļāļĩāļĄāļāļąāļāļāļēāļāļđāđāļĄāļ·āļāļāļēāļĢāđāļāđāļāļēāļ (Manual) āļŦāļĢāļ·āļāļāļāļāļ§āļēāļĄ Knowledge Base āļāļāđāļ§āđāļāđāļāļāđ.
- Shift Work: āļŠāļēāļĄāļēāļĢāļāđāļāđāļēāļāļ°āļāļēāļĄāļāđāļ§āļāđāļ§āļĨāļēāļāļĩāđāļāļģāļŦāļāļāđāļāļ·āđāļāđāļŦāđāļāļĢāļāļāļāļĨāļļāļĄāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļāđāļāđāļāļ·āđāļāļ.
- Experience: āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē (Customer Service) āļāļĒāđāļēāļāļāđāļāļĒ 1-2 āļāļĩ āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļļāļĢāļāļīāļ SaaS āļŦāļĢāļ·āļ Tech Startup āļāļ°āđāļāđāļĢāļąāļāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Communication Skills: āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļĒāļĩāđāļĒāļĄ āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāļĢāļ°āđāļāđāļāļŠāļģāļāļąāļāđāļāđāđāļ§ āđāļāđāļ āļēāļĐāļēāđāļāļĒāđāļāđāļāļĒāđāļēāļāļāļđāļāļāđāļāļ āļŠāļļāļ āļēāļ āđāļĨāļ°āļĄāļĩāļāđāļģāđāļŠāļĩāļĒāļāļāļĩāđāđāļāđāļāļĄāļīāļāļĢ (Service Mind).
- Analytical Thinking: āļĄāļĩāļāļĢāļĢāļāļ°āđāļāļāļēāļĢāļāļīāļ (Logic) āļāļĩāđāļāļĩ āļŠāļēāļĄāļēāļĢāļāđāļĒāļāđāļĒāļ°āļāļ§āļēāļĄāļŠāļģāļāļąāļāļāļāļāļāļąāļāļŦāļē āđāļĨāļ°āļāļąāļāļŠāļīāļāđāļāđāļāđāđāļāļŠāļāļēāļāļāļēāļĢāļāđāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĒāđāļēāļāđāļāđāļĒāđāļāđāļĨāļ°āđāļāđāļāļĢāļ°āļāļ.
- Tech Savvy: āđāļĢāļĩāļĒāļāļĢāļđāđāļāļēāļĢāđāļāđāļāļēāļāļāļāļāļāđāđāļ§āļĢāđāđāļŦāļĄāđāđ āđāļāđāļĢāļ§āļāđāļĢāđāļ§ āļŦāļēāļāđāļāđāđāļāļĢāđāļāļĢāļĄāļāļĨāļļāđāļĄ Task Management (āđāļāđāļ Notion, CODA, Trello) āļŦāļĢāļ·āļ CRM (āđāļāđāļ HubSpot, Zendesk) āđāļāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Emotional Intelligence: āļĄāļĩāļāļ§āļēāļĄāļāļĨāļēāļāļāļēāļāļāļēāļĢāļĄāļāđāļŠāļđāļ (EQ) āļŠāļēāļĄāļēāļĢāļāļĢāļąāļāļĄāļ·āļāļāļąāļāļĨāļđāļāļāđāļēāļāļĩāđāļāļģāļĨāļąāļāļŦāļāļļāļāļŦāļāļīāļāđāļāđāļāđāļ§āļĒāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļĨāļ°āļāļāļāļ.
- Ownership: āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŠāļđāļ āļāļ·āđāļāļāļąāļ§āđāļāļāļēāļĢāļāļģāļāļēāļ (Active) āđāļĄāđāļĢāļāđāļŦāđāļāļēāļāđāļāļīāļāđāļāđāļēāļĄāļēāļŦāļē āđāļāđāļāļĢāđāļāļĄāđāļāļīāļāđāļāđāļēāļŦāļēāļāļēāļ.
- Mindset: āļĄāļĩ "Growth Mindset" āđāļĨāļ° "Empathy" (āļāļ§āļēāļĄāđāļāđāļēāđāļāļāļāđāļāđāļēāđāļāļĨāļđāļāļāđāļē) āļĄāļļāđāļāđāļāđāļāļāļēāļĢāđāļāđāļāļąāļāļŦāļēāļāļĩāđāļāđāļāđāļŦāļāļļ āđāļĄāđāđāļāđāđāļāđāđāļāđāļāļąāļāļŦāļēāđāļŦāđāļāļāđāļāđāļāļāļĢāļąāđāļāļāļĢāļēāļ§.
- āļŦāļēāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ (āļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļēāļĢāļāļāļĢāļąāļāļāļąāđāļāđāļāđāļāļĒāđāļĨāļ°āļāļąāđāļ§āđāļĨāļ).
- Education: āļāļĢāļīāļāļāļēāļāļĢāļĩāļāļļāļāļŠāļēāļāļē.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ (āļāļēāļĄāļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢāļāļĢāļīāļĐāļąāļ).
- āļāļēāļāđāļĨāļĩāđāļĒāļāļŠāļąāļāļŠāļĢāļĢāļāđāļāļĢāļ°āļāļģāļāļĩ.
- āļāđāļēāļāļ°.
- Incentive/Commission (āļāļēāļĄāđāļāļĢāļāļŠāļĢāđāļēāļāļāļĢāļīāļĐāļąāļ/āļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢ).
- Work From Home (āļāļķāđāļāļāļĒāļđāđāļāļąāļāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļĨāļ°āļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļ āļāļģāļŦāļāļāđāļāļĒāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļē).
āļāļąāļāļĐāļ°:
Bahasa Indonesia, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ25,000 - āļŋ35,000
- Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
- Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
- Contribute to an ambitious store project with my ecosystem to federate my teams.
- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
- Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
- Ensure compliance with legal and contractual obligations and the company's code of conduct.
- Decide with store director on my team compensation in alignment with internal policy.
- Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
- Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
- Select the best product and service offer link to omnichannel and circularity strategies.
- Implement the digital in and outstore customer experience.
- Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
- Mobilize my sport communities through my communications and events.
- Build my team to have the best sports people at the right place, at the right moment.
- Responsibility 3: Manage the best in class omnichannel customer experience.
- Embody and manage the best in class customer relationship through my posture.
- Implement the fundamentals of selling, layout, and truck to peg on the field.
- Manage the loyalty program in order to optimize the customer data.
- Implement action plans thanks to customer feedback.
- Implement my department to help the customer find their product autonomously and quickly.
- Impulse an offensive commercial dynamism.
- Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
- Build an ambitious annual business trajectory and define a team trajectory.
- Analyze my performances and manage the reliability of the forecasts.
- Formalize the gaps between realized performance and forecast performance.
- Schedule the good hours at the right time.
- Manage and formalize action plans on my People / Planet / Business levers and my PNL.
- Ensure the in-store stock accuracy and availability while optimising stock lifetime.
- Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
- Ensure safety of people and security of goods on a daily basis.
- Guarantee my knowledge of all technical systems and equipment within the store.
- Take in charge the daily business and service activity.
- People & Culture Leadership.
- Lead and manage a team with care, fairness, and accountability.
- Recruit and grow team members based on their potential and role fit.
- Apply company values in daily decisions and people development.
- Commercial & Market Knowledge.
- Understand and apply store commercial policy based on sport or product category.
- Adjust local store offer to fit market needs and customer expectations.
- Organize and manage store layout to improve customer experience and sales.
- Operational Excellence.
- Oversee daily store operations and act as Duty Manager when needed.
- Maintain a safe and secure store environment.
- Handle customer relationships and feedback professionally.
- Performance & Sustainability Management.
- Monitor and drive department sales based on clear goals.
- Plan and manage working hours to match business activity.
- Manage stock levels efficiently and integrate sustainability into daily actions.
- What Makes You a Great Fit.
- Goal-oriented mindset with clear planning and follow-up.
- Strong collaboration and teamwork across different roles and functions.
- Well-organized and able to manage time and priorities effectively.
- Open to change and adaptable in a fast-moving retail environment.
- Eager to learn and grow continuously.
- Able to stay objective and make fair decisions.
- Confident in giving and receiving feedback to help others improve.
- Emotionally intelligent and able to build strong, respectful relationships.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
- Provident fund.
- Competitive salary.
- Group insurance includes life, health, and dental insurance.
- Performance bonus.
- Employee discount.
- A learning environment where you can dive deep and make an impact.
- Wide range of career opportunities locally and globally.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ21,000 - āļŋ24,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Location: Panjit Tower, Thonglor (BTS Thonglor Exit 3)
- Working days: 5 days / week
- Salary: 22,000 - 25,000 THB + monthly KPI bonus up to 4,000 THB
- About PropertyScout
- We're building the future of real estate in Thailand - a fully digital, AI-powered transaction platform that connects 6,000+ agents & agencies with 12,000+ clients every month. Backed by THB 300M+ in VC funding from top global investors, we re scaling fast with over 5,000 transactions closed per year and the most 5-star reviews in the market.
- Why Join Us
- Work with international tenants and clients in a dynamic real estate environment
- Friendly and collaborative team culture with a supportive working atmosphere
- Opportunity to grow in the property management industry and gain hands-on experience
- Join a fast-growing property management company with strong market presence
- Build and maintain relationships with tenants and landlords for after-sales services
- Manage daily tenancy and property management tasks, including check-in and check-out coordination
- Assist clients with requests and provide solutions to property-related issues
- Manage complaint handling and resolve disputes between tenants and landlords professionally and efficiently
- Maintain ticketing and task management through the CRM system
- Prepare and organize documents related to tenancy management
- Gather information and coordinate internally to resolve issues
- Report progress, issues, and outcomes to the supervisor
- Promote the company s property management services when appropriate
- Support general office administration and tasks assigned by the supervisor
- Bachelor s degree in any field (Hospitality Management is a plus)
- Strong communication skills in both English and Thai (written and spoken)
- Positive attitude, energetic, and eager to learn
- Strong interpersonal and customer service skills
- Able to work independently and follow operational guidelines
- Detail-oriented with a strong sense of urgency
- Hands-on and proactive with a problem-solving mindset
- Experience in property, real estate, or customer service is an advantage
- Fresh graduates with strong potential are welcome to apply
- Annual leave (based on company policy and job level)
- Training and career development opportunities
- Language allowance (subject to company policy)
- Monthly team activities / company gatherings
- Group health insurance
- How to Apply
- Please submit your CV through the platform or contact our HR team directly.
- Email: [email protected]
āļāļąāļāļĐāļ°:
Legal, Safety Management, Microsoft Office
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
- Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
- Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
- Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
- Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
- Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
- Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
- Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
- Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
- Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
- Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
- Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Ability to adhere to timelines and deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
- Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
- We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
āļāļąāļāļĐāļ°:
Microsoft Office, Excel
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor s degree from an accredited college or university is required.
- Industry-recognized local and international professional security certifications are a plus.
- Minimum of 5 - 10 years of relevant security experience or equivalent in private, government, or security forces.
- Minimum of 3 years experience working directly with Corporate Security functions.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Uncompromised ethics and integrity.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- ASIS CPP, PSP, and CPI are considered a plus.
- Responsibilities/Accountabilities: Security Management: Foster security culture and awareness. Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities. Contribute / implement security strategy, plans, procedures, and controls.
- Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution. Conduct threat, vulnerability and risk assessments. Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
- Establish near term goals and provide input to longer term goals within the area of responsibility. Maintain awareness of relevant regulations and decisions. Ensure GP&S s guidance and response actions align with Accenture s policies.
- Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification: As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders. Deal with difficult and sensitive situations appropriately and confidentially. Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture s facilities, people, or operations.
- Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees. Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs).
- Personnel Security: Support and deputize for the Employee Assistance Officer on Behavioral Threat Assessment Teams (BTAT). Support employees/contractors/clients affected by internal / external security incidents. Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.
- Support security awareness training. Support executive protection and event security management. Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.
- Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.
- Other requirements: You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates.
- The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership stat.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ22,000 - āļŋ25,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Location: IP PLUS POOL VILLA PATTAYA
- Working days: 5 days / week
- Salary: 22,000 - 25,000 THB + monthly KPI bonus up to 4,000 THB
- About PropertyScout
- We're building the future of real estate in Thailand - a fully digital, AI-powered transaction platform that connects 6,000+ agents & agencies with 12,000+ clients every month. Backed by THB 300M+ in VC funding from top global investors, we re scaling fast with over 5,000 transactions closed per year and the most 5-star reviews in the market.
- Why Join Us
- Work with international tenants and clients in a dynamic real estate environment
- Friendly and collaborative team culture with a supportive working atmosphere
- Opportunity to grow in the property management industry and gain hands-on experience
- Join a fast-growing property management company with strong market presence
- Build and maintain relationships with tenants and landlords for after-sales services
- Manage daily tenancy and property management tasks, including check-in and check-out coordination
- Assist clients with requests and provide solutions to property-related issues
- Manage complaint handling and resolve disputes between tenants and landlords professionally and efficiently
- Maintain ticketing and task management through the CRM system
- Prepare and organize documents related to tenancy management
- Gather information and coordinate internally to resolve issues
- Report progress, issues, and outcomes to the supervisor
- Promote the company s property management services when appropriate
- Support general office administration and tasks assigned by the supervisor
- Bachelor s degree in any field (Hospitality Management is a plus)
- Strong communication skills in both English and Thai (written and spoken)
- Positive attitude, energetic, and eager to learn
- Strong interpersonal and customer service skills
- Able to work independently and follow operational guidelines
- Detail-oriented with a strong sense of urgency
- Hands-on and proactive with a problem-solving mindset
- Experience in property, real estate, or customer service is an advantage
- Fresh graduates with strong potential are welcome to apply
- Annual leave (based on company policy and job level)
- Training and career development opportunities
- Language allowance (subject to company policy)
- Monthly team activities / company gatherings
- Group health insurance
- How to Apply
- Please submit your CV through the platform or contact our HR team directly.
- Email: [email protected]
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Microsoft Office, Digital Marketing, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ50,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ, āļĄāļĩāļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ
- We are looking for a high-performing Sales & Business Development Executive to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the management.
- Medical (Clinic/ Hospital).
- Achieve sales target, expand market within own criteria and seek for new potential prospects.
- Achieve growth and hit sales targets.
- Design and implement a strategic business plan that expands company s customer base and ensure its strong presence.
- Demonstrating or presenting products to targeted group of customer.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Identify emerging markets and market shifts while being fully aware of new products and competition status.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Coordinate with each internal department.
- Job requirement for Medical Sales / Business Development Executive.
- BS/MS degree in chemistry, science, business or a related field.
- At least 2 years experience in medical (clinic & hospital) field.
- Possess medical sales license.
- Other General Requirement:-.
- Good in Thai and English language. ( Speaking, reading, writing ) Very good.
- At least 3 years' experience in the sales field.
- Successful previous experience as a sales representative, consistently meeting or exceeding targets.
- Good at negotiation, relation and communication skills.
- Hardworking, ability to travel outstation every day is a must. Occasional work on weekends and work extra hours when necessary.
- Systematic planning, negotiation skills and service mind.
- Excellent presentation, communication, and interpersonal skills.
- Must have own car with driving license.
- Possess medical sales license.
- Send resume version English only.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
āļāļąāļāļĐāļ°:
Compliance, Finance, Accounting
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Oversee and manage the billing process to ensure accuracy, completeness, and compliance with business agreements and commercial terms.
- Review and validate sales data, pricing, discounts, and contractual terms prior to invoice issuance.
- Coordinate closely with Sales, Finance, and customers to resolve billing-related issues and discrepancies.
- Monitor billing status and ensure alignment with the monthly financial closing process.
- Inventory & Stock Control.
- Manage inventory of medical devices, equipment, and consumables to ensure accuracy and optimal stock availability.
- Plan and control stock levels to effectively support sales activities and customer service requirements.
- Analyze inventory data, including stock turnover, aging stock, and slow-moving items.
- Oversee inventory verification processes such as stock counts, cycle counts, and annual physical inventory checks.
- Process Improvement & Compliance.
- Develop and improve billing and inventory management processes to enhance operational efficiency and reduce errors.
- Ensure compliance with company policies, accounting standards, and healthcare industry regulations.
- Support internal audits and external audit processes related to billing and inventory management.
- Reporting & Analysis.
- Prepare and present billing and inventory reports to management.
- Analyze operational data to support strategic decision-making and business planning.
- Monitor and report key performance indicators (KPIs), including inventory accuracy, billing accuracy, and stock turnover.
- Team Leadership.
- Lead and develop the Billing and Inventory team to ensure high performance and operational excellence.
- Plan and allocate team responsibilities while monitoring performance and productivity.
- Provide guidance, coaching, and professional development opportunities to team members.
- Bachelor s degree or higher in Accounting, Finance, Business Administration, Logistics, Supply Chain Management, or a related field..
- Minimum 7-10 years of experience in billing, inventory management, or supply chain operations..
- Experience in Healthcare Business, Medical Devices, or Pharmaceutical industries will be highly preferred..
- Strong knowledge of ERP systems such as SAP, or other inventory and billing management systems..
- Strong analytical skills with the ability to interpret data and generate meaningful insights.
- Proven leadership and team management capabilities.
- Excellent problem-solving and cross-functional collaboration skills.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ25,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Handle incoming customer requests in a friendly, empathic and effective manner.
- Manage and execute projects and administrative tasks, fast, reliable, and with attention to.
- detail.
- Successfully and independently with little guidance coordinate and complete projects.
- involving internal team members and external counterparts. (suppliers, partners, customers).
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift..
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Accounting, Fast Learner, Problem Solving, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ45,000 - āļŋ60,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Manage the full cycle of accounts receivable.
- Monitor customer accounts for overdue payments and initiate collection efforts via phone, email, and other communication methods.
- Investigate and resolve payment discrepancies and customer inquiries in a timely and professional manner.
- Prepare and analyze accounts receivable aging reports and provide insights on potential collection issues.
- Perform regular reconciliations of AR sub-ledger to the general ledger to ensure accuracy.
- Collaborate with sales, customer service, and other departments to resolve customer account issues.
- Participate in month-end and year-end closing processes, including preparing AR-related journal entries and supporting schedules.
- Assist with internal and external audits by providing necessary documentation and explanations.
- Maintain accurate and organized records of all AR transactions and communications.
- Fixed asset and depreciation.
- Handle Monthly tax and Yearly tax, submit to The Revenue Department.
- Record and review GL transactions in accordance with accounting standards.
- Prepare accurate, timely month-end closing and year-end process in accordance with our established schedule.
- Reconcile bank transactions with a focus on accuracy and efficiency.
- Reconcile balance sheet accounts and investigate discrepancies.
- Prepare financial reports as assigned and contribute to process improvements.
- Coordinate with internal and external audits and providing information for auditors.
- Support month-end and year-end close processes.
- Bachelor's degree in accounting, Finance, or a related field.
- Experience with accounts receivable, general ledger functions and the month-end/year-end close process with at least 2 years in the senior role.
- Strong understanding of accounting principles (GAAP) and internal controls related to accounts receivable.
- Advanced skills in Microsoft Excel (e.g., pivot tables, VLOOKUPs, data analysis).
- Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with meticulous attention to detail.
- Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
- Strong organizational and record-keeping skills.
- Good communication in English.
- Benefit.
- Competitive salary package with bonus scheme.
- Contemporary working environment.
- Social Security fund.
- Group Health & Life insurance.
- Annual health checkup & Vaccine.
- Annual leave will be added to each additional year of service, with maximum 15 days.
- Annual company trip, Outing.
- Money support for birth child, Employee & Family Death, Marriage of employee.
- Telephone allowance.
- Working Day: Monday - Friday 09.00 - 18.00.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Good Communication Skills, Multitasking, Problem Solving, Service-Minded, High Responsibilities, Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ15,000 - āļŋ35,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Taking reservations for rooms and/or restaurant seating.
- Acknowleding customer requests such as specific dietary requirements.
- Communicating politely & professionally with prospect clients.
- Resolving any issues up to your ability as a reservations executive.
- Upselling hotel & restaurant options where necessary & possible.
- Helping maintain & an elevate the brand image for our hotels & dining outlets.
- This job requires fluent Thai & English (Preference given to candidates with basic profficiency or higher in a third language).
- This job requires good teamwork, organization & multitasking skills.
- This job requires good self-initiation & problem-solving skills.
- Is This Job for You.
- This job is for someone who is interested to grow in the hospitality & F&B industry and/or in reservations & customer service.
- This job is for someone who wants to handle an essential function of a business.
- This job is for someone who likes engaging with customers & problem-solving for clients.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
āļāļąāļāļĐāļ°:
Sales, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Greet and assist customers in a friendly and professional manner.
- Answer customer questions about products and services.
- Recommend products and services to customers based on their needs.
- Maintain a clean and organized sales floor.
- Stock shelves and displays.
- Assist with other sales-related tasks as needed.
- Able to work 6 days per week****.
- Bachelor s degree in and field.
- Coaching and motivating skill.
- Excellent customer service ability.
- Strong oral and written communication both Thai and English.
- 1
- 2
- 3
āļĒāļāļāļāļīāļĒāļĄ
āļĨāļāļāļāļģ 5 āļŠāļīāđāļāļāļĩāđāļŦāļĨāļąāļāđāļĨāļīāļāļāļēāļ āļāļĩāļ§āļīāļāļāļļāļāļāļ°āđāļāļĨāļĩāđāļĒāļāđāļāļāļĨāļāļāļāļēāļĨ
āļāļģāđāļāļ°āļāļģāļāđāļēāļāļāļēāļāļĩāļāļāļĢāļīāļĐāļąāļ 7 āđāļāļāļāļĩāđāļāļļāļāđāļĄāđāļāļ§āļĢāļāļģāļāļēāļāļāđāļ§āļĒ
āļāļģāđāļāļ°āļāļģāļāļēāļĢāļŦāļēāļāļēāļāđāļāļīāļāđāļāļĨāļŠāļļāļāļĒāļāļ 50 āļāļĢāļīāļĐāļąāļāļāļĩāđāļāļāļĢāļļāđāļāđāļŦāļĄāđāļāļĒāļēāļāļĢāđāļ§āļĄāļāļēāļāļāđāļ§āļĒāļĄāļēāļāļāļĩāđāļŠāļļāļ 2026
āļāđāļēāļ§āļŠāļēāļĢāđāļŦāļĄāđāđ
