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ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Compliance, Legal
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the team to handle all quality excursions independently, and take effective actions on time.
- Oversee the product & material quality from NPI to mass production.
- Develop the quality control plan for respective area (material/process/product).
- Monitor and report quality KPI for internal (factory) and external (customer).
- Drive continuous improvement to benefit customer, CLS and supplier.
- Develop and maintain internal quality system, procedures, work instructions and workmanship standards.
- Lead process/product/system/supplier audit and improvement actions follow up.Industry standards (e.g. ISO).
- Compliance audit.
- Safety audit etc.
- Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
- Coach junior quality staff to improve their quality knowledge.
- Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
- Knowledge/Skills/Competencies.
- Strong knowledge of quality tools, ISO and IPC standards and processes.
- Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format.
- Strong knowledge of product and manufacturing processes.
- Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality,on-time delivery and profitability of the unit.
- Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
- Knowledge of Six sigma and Lean Kaizen.
- Ability to effectively communicate with a wide variety of internal and external customers.
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing.
- Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents.
- Typical Experience.
- 4 to 6 years in a similar role or industry.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation.
- To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.
- Support TH & VN routine data tracking, including JBP tracking, top brand policy tracking, weekly/monthly scorecard, brand diagnosis, data support, etc.
- Support TH & VN Mall banner operations on a routine basis.
- Other team support.
- 1-2 years of relevant experience, preferably within ecommerce.
- Proficient in Excel, data processing/tracking, data operations experience is preferred.
- Proficiency in English and local language.
- Good logic and analytical thinking.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Finance, Power BI, Tableau
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Monitor sales trends, manage stock levels, and coordinate with supply chain teams to ensure accurate inventory and avoid stock discrepancies.
- Oversee daily operations, including order processing, inventory updates, and issue resolution to ensure smooth platform performance.
- Support the setup, integration, and operational rollout of new sales channels, ensuring alignment with existing workflows.
- Identify operational gaps, propose process enhancements, and lead initiatives to improve efficiency, reduce errors, and optimize resource usage.
- Ensure accurate and timely order fulfillment by working closely with warehouses, logistics, and customer service teams.
- Investigate and resolve operational issues such as stock mismatches, delayed orders, and return discrepancies, with a focus on root cause analysis.
- Track key operational KPIs, analyze data to identify trends, and prepare reports to support decision-making and process improvements.
- Work with IT, logistics, finance, and customer service teams to ensure seamless end-to-end operational processes.
- Ensure operational systems and workflows are up-to-date, efficient, and well-documented for easy reference and continuous improvement.
- Provide operational guidance and support to internal teams, ensuring best practices are consistently applied across all channels.
- Bachelor s degree in Business administration, Economics, Supply Chain or a related field.
- 2+ years of experience in e-commerce, marketplace operations, demand planning, or inventory management.
- Familiarity with online merchandising and marketplace platforms is a plus.
- Proficient in MS Excel & PowerPoint and Google Sheets.
- Experience with other analytical tools (e.g., Power BI, Tableau) for data analysis is a plus.
- Knowledge of forecasting techniques and inventory management software is advantageous.
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills.
- Able to work under pressure and handle multiple projects simultaneously.
- Detail-oriented with good organizational skills.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Leadership Skill, Multitasking, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿35,000 - ฿45,000
- Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
- Prepare data reports for AMLO and BOT.
- Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
- Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
- Basic knowledge of banking or financial institution operations, minimum 3 years experience.
- Skills in standard accounting principles.
- Ability to provide operational insights for both new and existing processes.
- Responsible for routine tasks and testing new systems or system enhancements.
- Ability to write test documentation (test scripts, business requirements, design reports).
- Ability to convey system enhancement knowledge to colleagues.
- Excellent English proficiency.
- Good communication and interpersonal skills.
- Experience in Risk and Control of Digital Banking services is a plus.
ทักษะ:
Contracts, Project Management, Social media, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
- We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
- Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
- Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
- Assist in pitching products/solutions to clients and engage in client discussions.
- Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
- Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
- Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
- Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
- Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
- Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
- Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
- Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
- 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
- Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
- Analytical, data sensitive & goal-driven.
- Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Great communicator & team-worker.
- Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Fluency in English and Thai is required.
- Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
- Experience presenting to internal and external audiences at all levels of seniority.
- Preferred Qualification.
- Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Trust & Safety Department Introduction.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
- About Team.
- The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
- What will I be doing?.
- Operation & Data Management.
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training Management.
- You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- What should I bring with me?.
- A minimum Diploma & above education background.
- You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
- Good English and Thai proficiency.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- You are familiar with search engines and algorithms of any social media platform or search engine optimization.
- You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About Trust & Safety.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- Grow the Safety team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of labeling policies and the target of labeling.
- Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
- Bachelor's Degree or equivalent education background.
- 1 year of experience working as People Manager/Team Lead.
- 3 years of experience working on content quality or safety in a major tech or media company.
- Good command of online safety, privacy, and expression issues.
- Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
- Advanced Degree or equivalent education background.
- Team player and ability to collaborate with different teams.
- Attention to detail and ability to work independently.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support on audits of import/export transactions.
- Ensure the control and governance of the Local customs regulations.
- Operations.
- Perform import/export operations and work with Logistics Vendors.
- Work with Logistics Vendors to ensure smooth day to day operation.
- Support and provide the troubleshooting and issue resolving on import/export operation.
- Own tracking, savings, service improvement projects data gathering and results tracking.
- System/Capability.
- Own Master Data set-up and maintenance.
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
- Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
- Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
- Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
- Bachelor's Degree in business administration, project management or equivalent practical experience.
- Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
- Track record of launching and delivering partner operations management improvements across multiple geographical locations.
- Able to travel to Business Partner sites frequently.
- Preferred Qualifications.
- Master's degree in business administration or equivalent practical experience.
- Experience in E-Commerce or marketplace platforms.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- Our Operations team moderates millions of videos globally every day, ensuring we are bringing only safe content to our users. The team develops unified global rules for diversified video and header accounts, manages and optimizes efficiency and accuracy, and provides weekly data analysis of TikTok content diversity.
- What will I be doing?.
- Grow the team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of policies and the target.
- Responsible for localising working processes and strategies, managing projects with specialists and providing the results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, and fake news.
- What should I bring with me?.
- Bachelor's Degree or equivalent education/experience.
- 3+ years experience working in content labeling, content quality, safety or related areas in a major tech or media company.
- Minimum 1 year working experience in team management.
- Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai language).
- Team player and ability to collaborate with different teams.
- Strong attention to detail and ability to work independently.
- Deep understanding of online video contents, recommendation system, algorithm is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
ISO 27001, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- รับผิดชอบการ Monitoring ควบคุมและจัดการระบบพื้นฐานเกี่ยวกับ ไฟฟ้า และระบบปรับอากาศ ระบบเครือข่าย เพื่อสนับสนุนการจัดการ.
- ตอบสนองความต้องการของลูกค้า และประสานงาน การติดตั้งและการแก้ไขปัญหาระบบของผู้บริการ (vendor) เพื่อให้ถูกต้องและสมบูรณ์ตามหลักปฎิบัติ.
- ควบคุมและประสานงานการบำรุงรักษาและการซ่อมแซม (Preventive Maintenance) ระบบพื้นฐานต่างๆ เครื่องกำเนิดไฟฟ้า Generator, เครื่องสำรองไฟฟ้า UPS, ระบบตู้ไฟฟ้า, ระบบปรับอากาศ และการติดตั้งอุปกรณ์ระบบเครือข่าย (Network) เป็นต้น.
- เป็น 1st level support & troubleshooting ของระบบ Facility ใน Data Center เช่น ระบบ Network, ระบบไฟฟ้า, ระบบปรับอากาศ เป็นต้น.
- จัดทำกระบวนการปฎิบัติงาน และคู่มือการทำงานในการดูแลระบบพื้นฐาน โดยอิงตามมาตราฐาน ISO หรือมาตรฐานอื่นที่เกี่ยวข้องกับการปฏิบัติงาน (เช่น ISO 20000 ด้านบริการ, ISO 27001 ด้านความปลอดภัย,ISO 50001 ด้านบริหารพลังงาน และอื่นๆ เช่น ISO22301, PCIDSS, TCOS) รวมทั้งรูปแบบใบบันทึก, รายงานต่าง ๆ.
- สรุปและรายงานผลสำหรับปัญหาวิกฤติใด ๆ ต่อหัวหน้าทีม รวมทั้ง การจัดทำรายงานสถิติ,รายงานวิเคราะห์แบบรายวัน, รายเดือน รายไตรมาส ด้วย.
- Bachelor s degree in electrical power, mechanic or related fields.
- Thai nationality, Male, Age 20 - 25 years old.
- Have basic technical knowledge in Data Center facilities (Electrical/Mechanical).
- Able to work under pressure.
- Able to work with a team.
- Fair communication in English.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
- As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Job Responsibilities.
- Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
- Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
- Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
- Minimum Qualification.
- Bachelor's degree holder.
- Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
- Preferred Qualification.
- Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
- Exposure in Tech & Media industry is advantageous.
- Good understanding of trending topics & social content products.
- Experience in data analysis work is advantageous.
- Strong business acumen in emerging industries.
- Hunger for ideas, can-do attitude.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
- If you have any questions, please reach out to us at [email protected].
ทักษะ:
Instrument
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To interface with customer on their Quality, Product and process requirement.
- To assist CQE manager to finalist with customer on Quality, Product and Process requirement in the factory after consultation with respective Product Core Teams and Factory Management.
- To provide customer with effective corrective, preventive actions on quality problems & issues.
- To act as instrument to oversee engineering changes and off spec authorizations for customer.
- To ensure product certification requirements of customers are met in the factory.
- To review, compile and submit First Article report (from NPI group ) to customer.
- To fulfills customer's quality reporting requirements.
- To assist CQE manager with all the data information in CI program.
- Design the Process Flow and Management Plan (PMP) to meet customer requirements.
- Review and understand workmanship std. Criteria, customer requirements or IPC-A-610.
- Monitoring In-process control per engineering specification and stop production when process out of control.
- Work with process engineer to conduct root cause analysis when discrepancy was observed in production line.
- Review daily and weekly quality report i.e Post-reflow inspection yield, In-circuit test,Functional test and Out-going report.
- Follow-up the corrective action ensure effectiveness of action plan.
- Create and revise the Quality checklist for Qality inspection at In-process and Out-going.
- Invole failure analysis of customer return board or unit.
- Organize material purge notice make sure non - conforming material not use inproduction.
- Invole product first article run with New Product Introduction (NPI) team.
- Conduct monthly base-line audit per Base-line audit procedure.
- Conduct process line buy-off before production.
- Conduct Gauge Capability study (GR&R) for critical equipments (if required).
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
- Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- About TikTok.
- TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
- Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
- Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
- Monitor user communities for emerging threats and new methods of fraud.
- Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
- Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
- Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
- Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
- Perform other ad-hoc tasks related to fraud operations.
- Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
- Detail-oriented, highly analytical, and strong project management skills.
- Preferred Qualifications.
- Ability to understand opposing points of view on highly complex issues.
- Strong ability to gather information from various online sources and community groups.
- Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
- Prior law enforcement and/or prosecution experience a plus.
- About 10~20% of travel if needed.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Data Analysis, Research, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
- We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community. What.
- Leading overall Search Operations team for Thailand and Vietnam site, responsible for overall project delivery & execution for all key pillars which includes R&T, Model Data, Evaluation & Investigation and E-Commerce.
- Responsible to drive policy, process & strategy localization, continuously drive in house & BPO quality management, providing data analysis & insights along with policy recommendations to ensure productivity, quality & efficiency goals can be met.
- Lead and manage resources in the team to accomplish operations and business goals by completing tasks as needed and maintaining the well-being of the team.
- Collaborate and work closely with cross-functional teams and stakeholders such as central team, product, research & development teams to drive overall business/project performance.
- Minimum 3 years of people management experience.
- Experience in designing and implementing strategic initiatives in the team, including post-implementation monitoring.
- Experience in RCA and project management is highly preferred.
- Pay strong attention to details and the ability to work independently; possess good interpersonal skills;.
- Your ability to work in a high pace environment, adapt, respond to day-to-day challenges of the role and manage diverse stakeholders.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
- We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
- At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
ทักษะ:
Quality Assurance, Assurance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
- Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
- Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
- Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
- Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
- Manage the BPO team to ensure high performance.
- Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
- meeting the Partners' expectations.
- Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
- Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
- Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
- Work with escalation from selling partners or Account Managers.
- Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
- Bachelor's degree or equivalent practical experience required.
- 3+ years experience in a Sales, Account Management, or Customer Success role.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Project management experience.
- Experience with E-commerce, marketplace platforms.
- Commercial thinking.
- Ownership mindset.
- Working with or managing BPO agents who are account managers or sales focused.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.
ทักษะ:
Event Planning, Budgeting, Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan and execute engaging online and offline events (e.g., webinars, conferences, product launches, meetups) to share knowledge of digital assets, promote company products/services and drive brand awareness.
- Manage all aspects of event planning and execution, including budgeting, logistics, vendor relations, and on-site coordination.
- Collaborate with internal teams and external partners to ensure successful event execution.
- Track and analyze event performance metrics (e.g., attendance, engagement, lead generation) to measure ROI and optimize future events.
- Develop and implement integrated marketing campaigns across various channels (e.g., digital, social media, email, content) to achieve specific marketing goals.
- Create compelling marketing materials and content that resonate with target audiences.
- Provide administrative support to the marketing operations team, including data entry, file management, and research.
- Participate in collaborative projects with other marketing teams to support integrated campaigns and initiatives.
- Handle ad-hoc marketing operations tasks and projects as assigned, demonstrating flexibility and problem-solving skills.
- For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Swift, Finance, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿40,000
- Handle Inward or Outward remittance transactions for clients according to the standard operating procedures and service standards.
- Centralized of Inward and Outward Remittance processing presented from branches to be process and meet with SLA.
- Coaching and training staff to be more knowledge of Foreign Remittance and Regulations of Bank of Thailand etc.
- Investigate and follow up pending transaction to be ensure it has been cleared and settled.
- Co-ordinate with internal unit or group to boast up of new project to be growth up and meet target of the group.
- Monitor Biz channel for Outward remittance and Foreign remittance report.
- Participate in systems enhancement projects.
- Participate in projects on systems enhancement.
- Bachelor s Degree of International business or related field.
- At least 3-5 years in Remittance department or Money Transfer by SWIFT, knowledgeable in Regulations of Bank of Thailand.
- Strong detail-orientation and numerical sense.
- Good communication of reading, speaking and writing English.
- Computer skill, Proficiency in PC applications.
- Coaching to subordinates.
- Has negotiation and solving problem skills.
ทักษะ:
Business Development, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
- Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
- Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
- Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
- Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
- Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
- Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
- วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการ เพื่อสร้างผลกำไรในทุกหน่วยธุรกิจภายในสถานีบริการฯ.
- กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน วางแนวทางการควบคุมกระบวนการสื่อความ กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ เพื่อให้เกิดประสิทธิภาพประสิทธิผลและเป็นมาตรฐาน.
- กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท.
- ติดตามการบริการลูกค้าให้เป็นไปตามมาตรฐาน.
- ร่วมจัดทำและปรับปรุงหลักเกณฑ์/เงื่อนไขในการพิจารณา Incentive และ KPIs ของสถานีบริการ.
- จัดหาและสนับสนุนเครื่องมือและอุปกรณ์ต่างๆ เพื่อสนับสนุนงานสถานีบริการในด้านงานขายและงานบริการลูกค้าให้เกิดประสิทธิภาพ.
- ออกแบบ พัฒนาและควบคุมในด้าน Operation Management Dashboard.
- กำกับดูแลการดำเนินงานในภาพรวม เพื่อให้ได้ยอดขายตามเป้าหมาย.
- กำกับดูแลการดำเนินงานขยายสถานีบริการให้เป็นไปตามเป้าหมาย.
- วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการในภาพรวมของฝ่ายงานให้สอดคล้องกับนโยบาย และเป้าหมายบริษัท.
- กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ.
- กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท..
- Bachelor degree or Higher in MBA, Economics, Engineer or related field.
- At least 10 years' experience in Operation, Marketing or Business Development.
- Experience in Oil &Energy, Retail, or Automotive industry.
- Experience in Operation design, Setup and Control.
- Data Driven mindset and Data Analysis.
- Well handle multitask and Leading team.
- Multi-dimensional of systematic thinking, Linkage of operation and business.
- Must have full working rights in Thailand.
- Thai Only.
ทักษะ:
Risk Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with top management to develop and execute operational strategies aligned with the company s goals and objectives.
- Build and lead a high-performing team by establishing clear goals, implementing effective talent strategies (recruitment, development, management, and retention), and ensuring achievement of all targets, KPIs, and SLAs.
- Lead, mentor, and develop the Operations team performance, fostering a collaborative and high-performance work environment aligned with company direction and purpose.
- Manage to streamline day-to-day operations including transaction fulfillment, and user account management to ensure smooth and efficient workflow across teams.
- Ensure and develop standard operating procedures (SOPs) align with company policies, procedures, and regulations to implement comprehensive risk management strategies to minimize operational disruptions.
- Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance team capabilities.
- Utilize data-driven insights to identify trends, opportunities, and areas of improvement.
- Oversee the recruiting and performance evaluation of the Operations team, including optimizing resource distribution to maximize efficiency and meet company goals.
- Determine the projects for the Operations team to collaborate with cross-functional teams to improve the overall operational work processes, and tools and identify opportunities to optimize customer experience that increase customer satisfaction and improve the company products.
- Prevent and resolve conflicts among the Operations team and other teams to maintain a productive work environment.
- Bachelor s degree in any related field.
- Minimum 7 years of experience in Operations management with a minimum of 5 years of experience in a supervisory role.
- Excellent in managing and leading multicultural and diverse teams with a proven track record in effective team leadership and management.
- A strong leader who effectively handles critical situations with a good mindset in people development, leadership qualities with excellent communication, mentoring, task-delegation, coaching, conflict resolution, and interpersonal skills.
- Strong background in identifying, assessing, and mitigating operational risks.
- Solid understanding of core digital currency operations, including trade execution, settlement, wallet management, and custody procedures.
- Solid foundation in data, root cause, and learning-need analysis by using various data sources.
- Ability to leverage data and analytics to measure operational performance, identify areas for improvement, and make data-driven decisions.
- Forward-thinking mindset, with the desire to leverage technology to improve operational tools and systems.
- Excellent verbal and written communication skills in both Thai and English.
- Experienced in cryptocurrency, banking, online payments, exchanges, or trading business within the Operations or Customer Support field (A must).
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
- For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.
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