เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Purchasing, Project Management, Data Entry

ประเภทงาน:

งานประจำ

• Leads a Customer Focused team within a site.
• Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager.
• The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and quality.
• The CFT may include some manufacturing operations, particularly those specialized for the particular customer group.
• With guidance from senior management, ensures the CFT generates value for the customer from their business with CLS, and seeks to develop customer loyalty.
• Is involved in and may lead the creation and implementation of action plans comprehensively to resolve customer issues.
• Is involved in the implementation of continuous improvement in CFT activities using lean and 6-sigma methodologies.
• With guidance, plans, manages and controls CFT performance by implementing direction and priorities. Implements policies and guidelines and evaluates results.
• Advises on availability of appropriate resources, tools, equipment and support to meet customer requirements within the CFT, and advises any issues having these requirements met by site functional leads.
• Monitors performance of business execution using MOR and other appropriate metrics.
• Reports on performance to site management, and may present data to customer.
• Reports to management on financial performance of the business.
• Ensures that any financial metrics (Pricing, service billing, ROIC A/R etc.) which are outside contract requirements are identified and actions agreed with CFT and management to resolve.
• Recommends and manages the CFT budget and financial forecast.
• Works with the sales/BD on establishing customer prices, either for new business opportunities or periodic (quarterly) pricing reviews.
• Selects employees, assigns objectives, reviews performance and makes recommendations on employee compensation.
• Works with functional leads to evaluate CFT member performance and sets customer focused objectives.
• Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize CFT performance.
• Involved in planning and implementation of activities to improve employee satisfaction improvement within CFT.
• Participates in and may lead cross-functional process improvement groups. Supports corporate or site-wide initiatives.
• Knowledge/Skills/Competencies.
• Knowledge of the production process and the tools and equipment used in the process.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and the financial performance of the unit.
• Ability to coordinate a wide variety of resources to meet operational, supply chain and financial targets using CLS Project Management methodology where appropriate. (See http://torb2b11.ca-tor.celestica.com/pmm/).
• Has good and developing skills in the following CLS defined competencies: Personal Attributes, Interpersonal; Business Technical and Leadership Competencies (see http://clsdb01.ca-chq.celestica.com/global/comm/homepage/learnhp.nsf).
• Ability with support and guidance to influence colleagues in specialist and corporate areas to achieve requirements of CFT in line with agreed schedules.
• Ability effectively to lead, manage, mentor and motivate a diverse group of employees to achieve challenging targets within tight time deadlines with support from more senior colleagues.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional overnight travel may be required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Five to seven years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SAP, Finance, Excel, English

ประเภทงาน:

งานประจำ

• Maintain and execute the order book according to the customer s expectations, ensuring the timely delivery of campaigns and launches.
• Oversee stock availability and order fulfillment for daily business operations, including allocation, phasing and redating.
• Monitor order book accuracy and cleansing as required, coordinating closely with the sales operations team.
• Availability (COTA/COTIF)Track and prioritize seasonal orders in cooperation with PSI and Inbound team.
• Responsible for COTA/OTIF reporting, understanding variance causes and identifying improvement actions.
• Produce order book-related reports to ensure transparency for on-time delivery projections.
• Establish and track Hard Launch processes, identifying critical supply chain constraints and actions to address them.
• RFC ManagementManage RFC updates, gap analysis, and action planning to meet targets.
• AllocationMaintain and update outbound lead times and calendar quarterly to ensure accurate delivery plans and calculations.
• Allocate stock to orders using SAP and other control systems, through overnight batch runs and ad hoc requests.
• Delivery Note (DN) ManagementCollaborate with channels to manage DN creation and execution, ensuring goods delivery adheres to service level agreements.
• Inventory ManagementManage DC inbound capacity with the Inbound team, aligning priorities across functions.
• Oversee inventory activities such as virtual stock transfers and physical inventory movements in SAP.
• Monitor inventory levels, stock aging, and conduct inventory analysis, providing projections for stock levels versus warehouse capacity.
• Present inventory status reports for the monthly EM performance review.
• Optimize demand-supply dynamics and financial-inventory targets, ensuring efficiency and profitability.
• Manage stock category movement to optimize inventory for sales.
• Monitor and manage QI/blocked stock status and value.
• Project or othersParticipation in SAP workshops/upgrades and go-lives in regression testing within the Order Fulfilment area when required.
• Key Relationships:Customer Service/Wholesale.
• DTC.
• EM SCM.
• PSI.
• Brand.
• Master Data.
• Marketing Operations.
• Demand Planning.
• Finance.
• Knowledge Skills and Abilities:Advanced Excel, PowerPoint.
• SAP Knowledge.
• Power BI.
• Analytical and process thinking.
• Proactive, energetic, warm and enthusiastic.
• Fluent in English (written and oral); excellent communication skills.
• Requisite Education and Experience / Minimum QualificationsUniversity degree or equivalent education required.
• Minimum of 2 years of work experience, preferably in Supply Chain Management.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Senior Specialist, Order Book Fulfillment BRAND: LOCATION: Bangkok TEAM: Supply Chain & Sourcing STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 520497 DATE: Jan 8, 2025