เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing, Product Development, English

ประเภทงาน:

งานประจำ

• Receive escalated technical issues from Frontline Support Engineers.
• Analyze complex problems to diagnose root causes.
• Develop and implement advanced solutions using your knowledge of products and services.
• Collaborate with product engineering teams to identify and resolve product defects.
• Document solutions and knowledge base articles for future reference.
• Stay up to date on the latest features, tools, and best practices of cloud industry.
• Provide technical guidance and mentorship to Frontline Support Engineers.
• Job Qualifications.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in technical support.
• Proven experience in a supervisory or management position.
• Proven ability to troubleshoot and resolve complex technical problems.
• In-depth knowledge of market cloud products and services.
• Having relevant cloud technical certifications is a plus.
• Experience with cloud troubleshooting methodologies.
• Excellent communication and interpersonal skills.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Compliance, Scrum, Project Management, English

ประเภทงาน:

งานประจำ

• Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
• Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
• Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
• Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
• Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
• Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
• Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
• Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
• Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
• Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
• Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
• At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
• Strong understanding of digital strategy, platform architecture, and related processes.
• Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
• Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
• Experience with Agile/Scrum methodologies and project management tools.
• Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
• Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
• Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
• Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
• Fluent in English communication.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ทักษะ:

Microsoft Dynamics, Sales, Contracts

ประเภทงาน:

งานประจำ

• Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports.
• Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules.
• Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards.
• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement.
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
• Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process.
• Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team.
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process.
• Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities.
• Qualifications Bachelor's degree in business administration, marketing, or a related field is preferred.
• Proven experience as a Sales Support Administrator or in a similar sales support role.
• Proficient in using Microsoft Dynamics or similar CRM software.
• Advanced proficiency in Microsoft Suite, including Word, Excel, PowerPoint, and Outlook.
• Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and ability to maintain accuracy while working with large amounts of data.
• Exceptional interpersonal and communication skills, both written and verbal.
• Action-oriented mindset with the ability to take initiative and make informed decisions.
• Ability to work effectively as part of a team, collaborating with colleagues from various departments.
• Strong problem-solving skills and the ability to adapt to changing priorities and requirements.
• Additional Information
• Hybrid-based role, must be physically located within the job country and the applicant must be a Country Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Software Development, DevOps, SQL, English

ประเภทงาน:

งานประจำ

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

ERP, Oracle, SAP

ประเภทงาน:

งานประจำ

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

ประสบการณ์:

6 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Preferred qualifications:Experience in migrating applications and services to cloud platforms.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience in, or supporting Banking and Financial Services clients.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience prospecting, building, and maintaining customer relationships from scratch.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.
• Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• ResponsibilitiesWork with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Finance, Business Development, Problem Solving, English

ประเภทงาน:

งานประจำ

• Bringing expert level credibility to our cases and business development opportunities.
• Continuing to build our CFS practice as part of the global topic leadership team.
• You will drive client interactions ensuring a constructive collaboration with our stakeholders, advising them on key strategic business issues, producing leading-edge business models, and addressing specific problems and opportunities.
• You will also play a key role in high-level client relationships and act as a content lead for proposals and other business development activities.
• Act as a key topic expert for our CFS practice, including projects in corporate strategy & value creation, transactions, CFO excellence (finance transformation, performance management, etc.), innovation strategy, and business model innovation.
• You will advise clients on executive level across industries supporting them to improve or transform their Strategy and achieve excellence in what they do.
• Work jointly with BCG and client project teams, bringing expertise to the team and to the client on site.
• Be part of our business development efforts: client meetings, industry conferences etc.
• Provide mentorship and support to consultants ensuring continuous development.
• Our Expert Consulting Track.
• The Expert Consulting Track (ECT) is vital to BCG s ability to successfully meet our clients demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the best of BCG to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
• What You'll Bring.
• At least 12 years of experience in a top level advisory or consulting firm - leading/playing core role in driving projects e.g. owning the project process, content and day-to-day client interactions.
• Driving the content development, either directly or by providing guidance to the consulting team.
• Consulting mind-set: hypothesis-led problem solving, framing and communicating complex ideas, thinking strategically.
• Fluency in English.
• Fluency in any of the ASEAN languages is a plus.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ทักษะ:

Sales, Negotiation, Salesforce

ประเภทงาน:

งานประจำ

• This person will be a SE representative who establishes customer relationships and ensure the best quality of developing and delivering of tender proposal until ensure to receive order placement with skilled negotiation and communication.
• You will create the strategy to win and communicate with other parties bringing the order to SE and achieve in assigned target order.
• You will be gain exposure to customers across Asia Pacific region.
• What You BringSales Executive is fully responsible for order management under standard business by engaging all collaborators to bring the success order entries.
• Prepare proposals within SE scope and framework including but not limited to identification and interpretation of customers enquiries, internal and external clarifications, creating offers with all necessary supporting documents.
• Initiate and follow up on the Approval process for standard business wherever deemed necessary by SE business and signatures guidelines.
• Coordinate with global distributed team for order handling, technical, commercial and lead time clarification whenever required.
• Record and maintain opportunities update in CRM tools i.e. Salesforce.com and prepare report summary to discuss during monthly forecast meeting with the relevant partners or whenever required.
• Develop and handle long term relationships with assigned clients under specific area and disciplines.
• Investigate and evaluate specific business opportunities for the client related product and service portfolio. Qualifies opportunities to resolve bid strategy and solution.
• Maintain the accuracy of the entire installed fleets, incl. operating status and planned outages, and customer data with PM collaboration.
• Prepare, coordinate and conduct project & proposal negotiations in collaboration with other involved professionals, identify market price levels and apply or recommend discounts as required in accordance with our discounting policies.
• We are under Sales Central attached to Asia Pacific Region under Business Area called Gas ServicesOur Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• The compensation and benefits shall follow SE policy.
• https://jobs.siemens-energy.com/jobs

ทักษะ:

Automation, Computer Security, System Administration

ประเภทงาน:

งานประจำ

• Experience in technical and consulting skills with subject matter expertise in one or more of the following specialties: incident response, systems administration, disaster recovery, business continuity, computer forensics and/or network security.
• Prior experience with IT/OT cybersecurity management systems, risk assessments, risk mitigation. Applying reference architectures and frameworks to industrial automation environment and securing industrial automation projects.
• Experience managing technical security projects either as a consultant or internal s ...
• A thorough understanding of network protocols, network devices, computer security devices, secure architecture & system administration in support of computer forensics & network security operations.
• Significant hands-on experience with hardware/software tools used in incident response, computer forensics, network security assessments, and/or application security.
• Experience with assessing and developing enterprise-wide policies and procedures for IT risk mitigation and incident response.
• Experience in Windows, Mac, and Unix operating systems.
• Concepts and Communication Demonstrated ability to work with and advise senior and executive level clients regarding strategic and tactical processes of Incident Response, staying professional and communicating clearly under pressure.
• Advanced understanding of information security governance concepts, including ability to gauge maturity level of an organisation's incident response program by against best practices as well as by applying practical knowledge of attacker methodologies, attack lifecycle, Cyber Kill Chain, etc.
• Ability to communicate technical findings & concepts to key stakeholders.
• Operational Technology Experience working with-in Operational Technology environments that have a safety-first focus.
• Demonstrate an understanding of the key differences between IT versus OT environments and be able to articulate best practices on how to secure each.
• Understanding of OT Security industry best practices and guidelines such as NIST 800-82, ISA/IEC 62443, and PERA.
• Familiarity with regional laws and regulations regarding critical infrastructure and OT Security.
• Experience with OT-focused security tooling such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
• Able to analyse common industrial network protocols (Modbus, Profinet, EtherNet/IP, etc).
• Familiarity with common ICS vendors (Honeywell, Schneider Electric, Yokogawa etc.) and their products, network architectures, and equipment.
• Preferred Technical and Professional Expertise
• Digital Forensics & Incident Response Ability to forensically analyse both Windows & Unix systems for evidence of compromise.
• Proficiency with commercial and open source forensic tools such as EnCase, X-Ways, and Sleuthkit.
• Skills and experience with cloud DFIR.
• Proficient in writing cohesive reports for a technical and non-technical audience.
• Experience hunting threat actors in large enterprise networks and cloud environments.
• Experience with using and configuring Endpoint Detection & Response (EDR) tools.
• Network Forensics Experience performing log analysis locally and via SIEM/log aggregation tool.
• Analyse and/or decipher packet captures from network protocol analysers (Wireshark, TCPdump, etc).
• Demonstrate an understanding of the behaviour, security risks and controls of common network protocols.
• Demonstrate an understanding of common applications used in Windows and Linux enterprise environment. Familiarity with Active Directory, Exchange and Office365 applications and logs.
• Remediation services Experience acting as a trusted advisor throughout the IR process.
• Advise clients on best practice whilst providing a sounding board during risk-based decisions.
• Track record of success in an incident management role using project management.
• Ability to lead teams comprised of customer staff and staff from competing service providers.
• Proactive services Examine and analyse available client internal policies, processes, and procedures to determine patterns and gaps at both a strategic and tactical levels. Recommend appropriate course of action to support maturing the client s incident response program and cyber security posture.
• A strong familiarity with various security frameworks and standards and applicable data privacy laws and regulations.
• Demonstrated experience with planning, scoping, and delivering technical and/or executive level tabletop exercises, with a focus on either tactical or strategic incident response processes. Ability to incorporate current trends and develop custom scenarios applicable to a client.
• Diverse understanding of cyber security related vulnerabilities, common attack vectors, and mitigations.
• Capable of developing strategic level incident response plans as well as tactical-focused playbooks.
• DevSecOps Low-level operating system knowledge, including automation and performing administrative tasks.
• Scripting or programming experience, preferably in a language commonly used for DFIR such as Python or PowerShell.
• Ability to work with data at scale such as using Splunk / ELK.
• Expertise working with shell programs such as grep, sed and awk to process data quickly.
• Working experience with virtualisation and cloud technology platforms like IBM Cloud, AWS, GCP, & Azure.
• OT Security One or more security certifications.
• OT IDS tool such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
• SANS GIAC or ISA99/IEC-62443 Cybersecurity.
• Experience in designing / engineering control systems.
• About Business UnitIBM Consulting is IBM s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you ll be able to learn and develop yourself and your career, you ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
• Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
• At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.