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āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start āļŋ20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
āļāļąāļāļĐāļ°:
Social media
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļąāļāļĐāļ°:
Good Communication Skills, Japanese, Korean
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start āļŋ20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM), Service-Minded, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 - āļŋ20,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ, āļĄāļĩāļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ
- āļāļģāđāļāļīāļāļāļēāļāļāđāļēāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļ āđāļĨāļ°āļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļē āđāļāļĒāđāļŦāđāļāļ§āļēāļĄāļŠāļģāļāļąāļāļāļąāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļĄāļļāđāļāđāļāđāļāļāļēāļĢāļŠāļĢāđāļēāļāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļāļāļĨāļđāļāļāđāļēāļāļĩāđāļĄāļĩāļāđāļāļāļĨāļīāļāļ āļąāļāļāđāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļēāļāļąāđāļāļĒāļāļāđāļĒāļĩāđāļĒāļĄ.
- āđāļāļĢāļĩāļĒāļĄāļāļ§āļēāļĄāļāļĢāđāļāļĄāļāļēāļāļēāļĢāļāļļāļāļāļĢāļāđāđāļĨāļ°āļŠāļāļēāļāļāļĩāđāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āđāļĨāļ°āđāļāļ°āļāļģāļāļĢāļīāļāļēāļĢāļāļĩāđāļŠāļēāļĄāļēāļĢāļāļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢ.
- āđāļāļ°āļāļģāđāļāļĢāđāļĄāļāļąāđāļāđāļĨāļ°āļŠāļīāļāļāļīāđāļāļīāđāļĻāļĐāļāđāļēāļ āđ āđāļŦāđāļāļąāļāļĨāļđāļāļāđāļē.
- āļāļđāđāļĨāļāļąāļāļāļĩāļāļāļāļĨāļđāļāļāđāļēāļāļąāđāļāđāļāļīāļĄāđāļĨāļ°āđāļŦāļĄāđ āđāļŦāđāļāļĨāļāļāļ āļąāļĒāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĄāļēāļāļāļĩāđāļŠāļļāļ.
- āđāļāđāļāļāļąāļ§āđāļāļāđāļāļĢāļāļāđ āđāļĨāļ°āđāļāļ°āļāļģāļāđāļāļĄāļđāļĨāļāļĢāļīāļāļēāļĢāļŠāļāļēāļāļāļĩāđāđāļĨāļ°āļāļļāļāļāļĢāļāđ āđāļāđāļāļđāđāļŠāļāđāļ.
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļđāđāļĨāđāļāļēāđāļāđāļŠāđ āļĨāļđāļāļāđāļēāđāļāļāļēāļāļ° Touchpoint āļŦāļāļķāđāļāļāļāļāđāļāļĢāļāļāđ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļēāļĢāļāļđāđāļĨāļāļ§āļēāļĄāļŠāļ°āļāļēāļ āđāļĢāļĩāļĒāļāļĢāđāļāļĒāļāļāļāļāļēāļāļēāļĢāđāļĨāļ°āļŠāļāļēāļāļāļĩāđ āļĢāļ§āļĄāļāļķāļāļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļēāļ āļēāļĒāđāļāđāļāļĢāļāļāļēāļĢāļāļĒāļđāđāđāļŠāļĄāļ.
- āļāļĢāļ§āļāļāļēāļāļēāļĢāđāļĨāļ°āļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļēāļ āļēāļĒāđāļāđāļāļĢāļāļāļēāļĢāļāļĒāđāļēāļāļĨāļ°āđāļāļĩāļĒāļ āđāļĨāļ°āļāļĢāļāļāļēāļĄāļŠāļ āļēāļāļāļĢāļīāļ āļāļĢāđāļāļĄāļāļąāđāļāļŠāļēāļĄāļēāļĢāļāļāļĢāļ°āđāļĄāļīāļāļŠāļāļēāļāļāļēāļĢāļāđāđāļĨāļ°āđāļāđāđāļāđāļāļāđāļāđāļāļēāļĄāļāđāļĒāļāļēāļĒ.
- āļāļąāļāļāļģāļāļēāļĢāļēāļāļāļ§āļāļāļļāļĄ āđāļĨāļ°āļāļīāļāļāļēāļĄ āļāļēāļĢāļāđāļāļĄāļāļļāļāļāļĢāļāđ/Asset āļāļāļāļāļĩāļĄ Front of House āļāļĩāđāđāļāđāļĢāļąāļāļāļ§āļēāļĄāđāļŠāļĩāļĒāļŦāļēāļĒāļŦāļĢāļ·āļāļāļąāļāļāđāļāļ.
- āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāļ°āļŦāļ§āđāļēāļāļāļĩāļĄāļāļđāđāļāđāļēāđāļĨāļ°āļāļĩāļĄāļāļēāļāđāļāļāļĢāļīāļĐāļąāļ āđāļāļ·āđāļāļāđāļ§āļĒāđāļŦāđāļāļēāļāļēāļĢāđāļĨāļ°āļŠāļāļēāļāļāļĩāđāļ āļēāļĒāđāļāđāļāļēāļĢāļāļđāđāļĨāļāļāļāđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ āļāļąāđāļāđāļĄāđāļāđāļēāļ āļĢ.āļ.āļ . āđāļĨāļ°āļāļĩāļĄ Property Management.
- āļāļĢāļ°āļŠāļēāļāļāļēāļ āļāļīāļāļāļēāļĄ āđāļĨāļ°āļāļģāļāļąāļāļāļđāđāļĨāļāļļāļāļ āļēāļāļāļāļāļāļĢāļīāļāļēāļĢāļāļāļŠāđāļāđāļĨāļāļīāļŠāļāļīāļāļŠāđāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļ§āļīāļāļĩāļāļēāļĢāļāļģāļāļēāļāđāļĨāļ°āļĄāļēāļāļĢāļāļēāļ.
- āļāļąāļāļāļķāļ āđāļĨāļ°āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļĢāļēāļĒāļāļēāļ.
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢ āđāļāļāđāļāļīāļ IWR āđāļĨāļ° āđāļāļāđāļāļīāļ reimbursement āļāļĢāļ°āļāļģāđāļāļ·āļāļāļāļąāđāļāđ.
- āļāļāļĄāļīāđāļāļāļĢāđāļāđāļģ āđāļ āļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļē āđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļŠāđāļāđāļĨāļāļīāļŠāļāļīāļāļŠāđ.
- āļāļąāļāđāļāđāļāđāļāļāļŠāļēāļĢāđāļŦāđāļāļĢāļāļāđāļ§āļāđāļĨāļ°āļāļđāļāļāđāļāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ.
- āđāļāđāļāđāļāļ·āļāļāļ§āļąāļāļŦāļĄāļāļāļēāļĒāļļāļāļāļāļĢāļŦāļąāļŠ PIN.
- āļāļąāļāļāļē/āļāļĢāļąāļāļāļĢāļļāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļēāļ āļāļĨāļāļāļāļāđāļāļāļŠāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļŦāđāđāļāđāļāļāļąāļāļāļļāļāļąāļ.
- āļĄāļĩāđāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ āļāļīāļāļāļ§āļ āļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļāļ° (5 āļ§āļąāļ / āļŠāļąāļāļāļēāļŦāđ).
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļąāđāļāļāļēāļĢāļāļđāļāđāļĨāļ°āđāļāļĩāļĒāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄ Microsoft Office āđāļĨāļ° Internet.
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļēāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ ( āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ ).
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļē, āļāļēāļĢāļāļēāļĒ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Legal, Finance, eCommerce, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Respond promptly and effectively to clients inquiries via calls, chats, and emails.
- Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
- Facilitating a seamless flow by acting as a liaison between clients and internal teams.
- Proactively gather client feedback, analyze trends, and identify where to improve our service.
- Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
- Back office - Ecommerce Orders ManagementOversee the order management function and order validation process.
- Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
- Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
- Efficiently manage and track orders, to ensure smooth processing and timely delivery.
- Regularly connect with external couriers for shipment management.
- ReportingProvide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
- Analyze and report on the performance of each communication channel.
- The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
- Qualification and Requirements:At least 3 years of experience with proven skills in a customer services area or related field.
- Fluent in both spoken and written English and Thai.
- Service-minded and detail-oriented.
- Problem-solving skills.
- Effectively manage stress and skillfully navigate complex situations.
- Exhibits emotional resilience.
- Strong passion for our House.
- Intermediate proficiency in Microsoft tools and applications.
- Experience in back-office management (Ecommerce Systems) will be an advantage.
- Experience in the luxury retail industry will be an advantage.
- Good Team player.
āļāļąāļāļĐāļ°:
Contracts, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Prepare handover/ defect records and reports.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Processing order forms, applications and requests.
- Ensure all necessary maintenance needs are effectively taken care of.
- Track, organize and maintain budgetary files and financial information.
- Ensure bills and invoices are paid on time.
- Track and maintain lease agreements and contracts.
- Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- āļāđāļēāļĒāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ
- āļāļĢāļīāļĐāļąāļ āđāļāļŠāļāļĩ āđāļāļŠāđāļŠāļ āļāļāļĢāđāļāļāđāļĢāļāļąāđāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ)
- āļāļēāļāļēāļĢāļāļīāļāļ§āļąāļāļĢ āļāļēāļ§āđāļ§āļāļĢāđ 3 āļāļąāđāļ 10
- āđāļĨāļāļāļĩāđ 1010 āļāļāļāļ§āļīāļ āļēāļ§āļāļĩ - āļĢāļąāļāļŠāļīāļ
- āđāļāļ§āļāļāļāļļāļāļąāļāļĢ āđāļāļāļāļāļļāļāļąāļāļĢ āļāļĢāļļāļāđāļāļāļŊ 10900.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Sales, Excel, Positive Thinker, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of in personalized way.
- To actively operate restaurant / CafÃĐ Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / cafe information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / CafÃĐ Manager in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the CafÃĐ Manager and Executive Pastry chef.
- Fully fluent in Thai speaker & Fluent English.
- Food & Beverage knowledge.
- Progressive experience in restaurant & CafÃĐ with 1 - 2 years in a similar role.
- F&B background.
- Interested person may send your resume to [email protected].
āļāļąāļāļĐāļ°:
Excel, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
- Interested person may send your resume to [email protected].
- or contact to.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Digital Marketing, Market Research, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ35,000 , āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Problem Solving, Outgoing Personality, Multitasking, Enthusiastic, Analytical Thinking, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ90,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Who We Are: Seven Clean Seas is an ocean-impact social enterprise dedicated to combating plastic pollution while fostering sustainable livelihoods in South-East Asian communities. We build Ocean Impact Projects and empower communities to turn the tide on plastic pollution. Our initiatives follow the Measure, Reduce, Offset, and Engage framework, involving businesses and individuals in co-creating sustainability initiatives. Additionally, we develop impactful projects that clean the ocean and create employment opportunities for local communities.
- The Role: As a Partnerships Executive, you will be at the forefront of our growth strategy, spearheading efforts to expand Seven Clean Seas' partnership base. You'll play a pivotal role in driving sales initiatives, leveraging your expertise in business development to forge strong relationships with potential partners. This position demands a proactive approach to identifying and pursuing opportunities, with a focus on achieving sales targets and driving revenue growth. You'll collaborate closely with the sales team and senior leadership to develop and execute strategies that maximize our impact in combating plastic pollution while fostering sustainable livelihoods. This role offers an exciting opportunity to make a tangible difference in our mission while advancing your career in sales and business development.
- Sales and Partnership Development: - Identify and cultivate relationships with potential partners, securing meetings and nurturing prospects through the sales pipeline. - Support in the preparation of presentations, proposals, and tender documents to effectively communicate our services and offerings. - Negotiate and close partnership deals. - Continue the partner relationship and support Partner Management to ensure customer success after signing the contract.
- Performance Tracking and Reporting: - Set and work towards collective and individual sales targets and KPIs, ensuring alignment with organizational objectives. - Utilize CRM system Hubspot, to analyze and track qualitative and quantitative data, providing insights to enhance sales strategies.
- Collaboration and Communication: - Collaborate with internal teams to understand service offerings and evaluate potential partnerships that align with our values and objectives. - Communicate effectively with cross-functional teams and external stakeholders to facilitate partnership development and execution.
- Trend Analysis and Opportunity Identification: - Stay abreast of industry trends and market developments, identifying opportunities to scale sales, growth, and partnerships. - Anticipate client needs and preferences, leveraging insights to tailor sales approaches and maximize customer satisfaction.
- Overall Function: - Scope out new business opportunities through market research. - Develop multichannel cold outreach workflows across strategic and revenue pillars. - Ensure data integrity and cleanliness. - Generate campaign content with support from team members. - Run and manage sales outreach 'sprints.' - Actively suggest cold and warm engagement campaigns.
- University Degree
- Minimum of 3 years of experience in business to business sales
- Organized, Personable
- Business/Sales focus
- Proficiency in managing data and information
- Experience in Sustainability, GreenTech, or Social Impact startups preferred
- Familiarity with CRM systems and sales processes
- Tenacious attitude towards combating plastic pollution and promoting environmental sustainability
- Formal or self-study background in the sustainability sector
- The opportunity to contribute to a meaningful cause by combating plastic pollution in an international organisation
- A dynamic role with potential for leadership development and career growth
- Competitive salary, employee development budget, and growth opportunities.
āļāļąāļāļĐāļ°:
Business Development, Contracts, Research, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Build, manage and develop business across key partners, e-wallet, payment, e-commerce platforms and others.
- Identify business needs in terms of cash in/out solutions, remittance, exchange platform understand, analyse their requirements, and provide input to develop sound and reliable cash in/out and remittance channels.
- Manage the process of initiating and drafting contracts for newly approved cash in & out and remittance channels with service providers, and ensure all technical and op ...
- Able to make data-driven decisions and use your own judgement to take course in your work.
- Identify gaps and weaknesses in the current Cash in/out Channels and analyse potential improvements or potential changes on contractual agreement based on the assessment of the quality of service through performance reports on a monthly basis.
- Organize data in a succinct and easy-to-understand manner: proper documentation, evaluation, and presentation.
- Develop and improve existing products/services to resonate with the market.
- Negotiate contract terms with clients and communicate with stakeholders.
- Coordinate with other teams to develop mutually beneficial proposals.
- Gather useful information from customer and competitor data.
- Monitor project teams to ensure contracts are executed as agreed.
- Participate in planning and preparing presentations/pitch deck and make and give presentations to prospective clients and internal executives.
- Identify and research potential clients and develop and maintain client relationships.
- Be passionate about crypto/blockchain with great understanding of the industry, players, and current movements.
- Fluency in English (spoken and written) is required; additional language skills are also valued.
- Think strategically and be able to think in terms of the long-term and the bigger picture, and see the value in potential solutions and partnerships.
- Be self-motivated and able to initiate and take ownership of leads and projects.
- Have Can-do attitude and willing to go the extra mile for the team to successfully deliver results.
- Detail Oriented.
- Have strong communication, presentation, and liaison skills in both external and internal endeavors.
- Understand data and be able to make educated connections in supporting arguments and reasonings.
- Thrive in high-pressure environments.
- Able wear many hats and fulfill multiple roles.
- Experience in traditional finance including banking, investment banking, and capital markets.
- Experience in product development and management.
- Experience working in the Cryptocurrency/Blockchain Industry.
- Sales experience in managing relationships with partners, clients, or vendors.
- Knowledge of crypto/DeFi.
- Financial market and product knowledge.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
7 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Public Relations, Business Development
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
- Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
- Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
- Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
- Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
- Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
- Work with cross function within organization in role areas.
- Maintain good relationship with journalist insurance sector and other sectors in the role areas.
- Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
- Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
- At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
- She / He should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Good Communication Skills, Service-Minded, Positive Thinker, Enthusiastic, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- Thai nationality.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
- Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below:.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Sales, Negotiation, Problem Solving
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Responsible for increases revenue by acquire new customer basis to the company and maintain relationship with old customer in pet shop, Vet Hospital.
- Contact and visit existing and potential customers for propose the products, promotion and activity plan.
- To study and understand the needs of the customers and to prepare quotation, or other sales related documents for the customers. In this process may be required to give a presentation and negotiate with the customer.
- Follow up customers and close sale.
- To follow up the schedule of products, document including installation or deliver the goods to customer on the time commitment.
- Making / Updating daily, weekly sale reports about customer appointment and the meeting for keep in files.
- Take care of customers, receive all queries from customers and solve all complaints.
- Support activity s task to achieve the plan.
- Bachelor degree in any related field.
- At least 3 years experiences in Sales Executive, Sales Representative Traditional Trade in Pet Shop and Vet Clinic.
- Selling skill, Negotiation skill, Planning and Organizing, Presentation skill and Problem solving & Decision Making.
- Good knowledge in Microsoft Offices (Word, Excel and Power Point).
- Good knowledge in Pet Business would be advantage.
- Service minded Very good communication and Interpersonal skills.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Negotiation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Take responsibility, manage and supervise sales as target defined.
- Identify target accounts and customer needs, propose solutions to overcome competitive obstacles.
- Conduct sales presentations, account reviews and provide consultancy service to clients on our on-air advertising service offerings.
- Negotiate business deal and plan sales strategies.
- Analyze data, TV rating and statistic for the sales strategy and for customer as needed.
- Analyze, understand and take an excellent care of customers.
- Be flexible in the working hour.
- Bachelor or Master Degree in any fields.
- Manager position - At least 3-5 years experience as Sales Executive / Manager (Experience in media advertising industry or related is an advantage).
- Officer position - 1-2 years experience in any field (Experience in media advertising industry or related is an advantage).
- Strong skills of negotiation, sales strategy and sales management.
- Self-motivated person with high commitment and eager to learn.
- Optimistic personality.
āļāļąāļāļĐāļ°:
Salesforce, Cloud Computing, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- Build trusted relationship with senior executives and key decision makers across Business and Technology.
- Able to create the first level of Business Architecture and engage Business/ IT on it.
- To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
- Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
- To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
- Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
- Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
- Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
- Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Business case/value engineering experience to drive compelling points of view.
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
- Ability to work as part of a team to solve technical problems in a varied environment.
- Translate these needs into a compelling vision and roadmap for our customers.
- Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
- Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to solve problems in varied, fast paced environments.
- Inquisitive, practical and passionate about technology and sharing knowledge.
- Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
- Good at explaining ideas and finding ways to keep people s attention.
- Knowledge of Salesforce will be an added advantage.
- Fluency in Thai and English is a must to communicate with customers.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. .
- Salesforce welcomes all.
āļāļąāļāļĐāļ°:
Research, Salesforce, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
- Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
- Share Salesforce value proposition for existing and/or new customers.
- Drive growth within an existing assigned account.
- Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Thailand market..
- Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses..
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions..
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)..
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools..
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success..
- Language: Fluency in written and spoken English and Thai..
- Excellent interpersonal and communications skills.
- Sales Methodology Education.
- Ability to develop cases and service requirements, while crafting and leading strategic alliances..
- Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
- Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
- LI-MB.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. .
- Salesforce welcomes all.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
SEO, Quality Assurance, Assurance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Managing and mentoring the SEO team.
- Reviewing all SEO work streams for quality assurance.
- Leading client meetings and delivering well informed SEO POV s.
- Communicating to internal and external stakeholders in a clear and timely manner.
- Developing SEO strategies and initiatives, with support from the SEO Associate Director.
- Ensuring SEO initiatives are being executed as agreed against the scope of work and completed to a high standard.
- Developing client KPIs and updating roadmaps to measure performance and success of workstreams carried out.
- Seeking pro-active opportunities that would benefit the client s business KPIs.
- Staying well-informed of all the latest SEO developments and news and sharing relevant updates with the client and SEO team.
- Effectively delegating work to SEO Executive and ensuring they understand their role and responsibilities.
- Identifying any SEO issues that may arise and be able to provide recommendations to rectify these.
- Maintaining a positive, motivating and inspiring team culture.
- Working with the SEM team and wider business units where required.
- Be a part of the wider media community which offers: networking opportunities across the globe, agencies and much more.
- Extensive career training and development, giving you the knowledge and confidence needed for greatness.
- The perfect role to diversify your skills in Search and beyond, looking to integrate with wider business units such as SEM, Social and Data & Analytics.
- Understand the client s scope of work and undertake training across their key product/service offerings.
- Build knowledge across GroupM s bespoke Search tools and our vision/purpose, and be able to articulate services to the agency and client.
- Develop relationships with all key client and agency stakeholders, as well as members within your immediate team.
- Ensure work streams are being carried out to a high standard.
- Establish consultative relationships with key client stakeholders and ensure work is being delivered against agreed client KPIs.
- Confidently oversee the Executive s work streams to ensure work is being delivered to a high standard and as agreed against the scope of work.
- Ensure workstreams are delivering against client KPIs and look to grow opportunities outside of the existing scope of work.
- Lead the strategic direction of the client account.
- Build the knowledge of SEO within the client s wider business.
- A passion for SEO and the positive impact it can have not just on Search but also wider business units e.g. Social, SEM and Affiliate Marketing.
- Confidence to present and speak to different stakeholders with a varying understanding of SEO.
- Knowledge of how to provide career development and guidance to direct reports.
- At least 7 years of SEO experience, with a strong technical SEO background.
- 3+ years experience managing and developing a team or handling a client.
- Advanced understanding of tools such as Google Analytics, Adobe Analytics, SEMRush, Ahrefs, Screaming Frog, Google Search Console.
- Understanding of HTML, CSS and Javascript.
- Clear and effective written and verbal communication skills and the ability to confidently interact with different stakeholders.
- Excellent time management and organisational skills, and a strong ability to handle conflicting demands.
- Previous track record of creating SEO strategies that have driven and aligned to successful client business results.
- Experience in diagnosing and resolving complex SEO issues.
- Background in a SEO or performance agency is a plus.
- More about GroupM.
- GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.
- Discover more about GroupM at www.groupm.com
- Follow @GroupMAPAC on Twitter
- Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm
- More about Thailand.
- In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
- The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
- GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
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