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ทักษะ:
Able to work as a shift, Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Service-Minded, Good Communication Skills, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000+ , มีค่าคอมมิชชั่น
- Explaining and guiding customers on how to use the company dashboard and services.
- Managing incoming calls and customer service inquiries.
- Adjusting job positions posted by clients to improve performance and provide better results when required.
- Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
- Calling to customers to build relationships and help them with hiring.
- Inviting Customers to continue WorkVenture services (commission on purchases received).
- Bachelor's Degree in any field.
- Service-minded attitude.
- Communicative command of English.
- Good interpersonal and communication skills.
- WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Market Research, Research, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients.
- Providing in-depth consulting services and delivering insights and analytics as well as thought leadership.
- Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for clients.
- Working closely with the Consulting Lead and Customer Service to transform customer experience.
- Consulting clients to optimize the use of NielsenIQ Essentials.
- Developing and delivering business solutions for client performance tracking.
- Qualifications At least a Bachelor's Degree, preferably in business.
- Around 3 to 5 years of work experience, preferably within consumer or trade marketing, analytics and insights or market research.
- Knowledge of the Automotive industry but not mandatory, Tech and Durable Industries is also prefered.
- Knowledge of research techniques and methodologies would be an advantage.
- Excellent analytical skills.
- Excellent communication skills and presentation skills.
- An ability to work independently and in a team.
- Good interpersonal skills are a must.
- Fluent in spoken and written English.
- Competent in Microsoft Office (Excel, Powerpoint, Word, etc).
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿22,000 - ฿24,000, สามารถต่อรองได้
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,750
- รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
- ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
- ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
- สื่อสารภาษาไทยได้ในระดับดี.
- มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างาน 9.00 - 18.00.
- สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
- หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
- Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
- Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
- Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
- Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
- Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
- Work with cross function within organization in role areas.
- Maintain good relationship with journalist insurance sector and other sectors in the role areas.
- Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
- Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
- At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
- S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.
ทักษะ:
Budgeting, Industrial Engineering, Enthusiastic
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Align business systems initiatives with an organization's goals.
- Work closely with executive management.
- Translate strategic direction into team direction plans.
- Contribute to the development of business strategies.
- Leading team and determine the key activities related to the scope of the projects.
- Design the working approach and project deliverables to align with the business objective and expected outcome.
- Determine the high and execution level plan.
- Manage and negotiate 3rd party software packages and vendors.
- Understand the full context and apply the best practices throughout the implementation.
- Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
- Determine the required resources and budgeting for the entire assignment/project implementation.
- Monitor and manage the risk for resources management.
- Escalate to supervisor in case shortage or change impacts to the schedule or resource.
- Bachelor's degree required with a preference toward Information Technology management.
- Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
- Proven experience in business analysis or technical solution delivery for 6 - 9 years.
- Experience in implementation for large-scale or enterprise projects is preferred.
- Excellent analytical and problem-solving skills.
- Good leadership and interpersonal skills.
- Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
- Senior Business System Analys.
- Translate business requirements into business solution options.
- Develop functional specifications that meet the client s needs.
- Take ownership of investigation and resolving user problems in a timely and effective manner.
- Planning and execution of projects within own work area.
- Provide problem resolution and user support.
- Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
- Provide complex support to ensure the availability of systems for business activities.
- Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
- Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
- Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
- Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
- Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
- Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
- Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
- Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
- Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
- Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
- Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
- Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
- Typically requires a tertiary qualification in an IT discipline or related field.
- 3 years as a Business System Analyst or IT Job-related.
- Relevant experience in financial or cryptocurrency services is preferred.
- Able to multi-task and prioritize workload supporting multiple projects.
- Effectively work with senior leadership.
- Willingness to challenge the status quo.
- Excellent oral and written communication.
- Effective interpersonal skills.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
- Important: Candidate Privacy Policy
- https://careers.bitkub.com/privacy.
ทักษะ:
Product Owner, Market Research, Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and execute the product implementation and expansion for Big C Gift Card and other digital products in alignment with business objectives and client needs.
- Lead the end-to-end lifecycle of a product, from conception to launch, including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
- Collaborate with cross-functional teams, including technology, marketing, sales, and customer service to ensure a seamless product development process.
- Work closely with the development team to define detailed product requirements and ensure timely, high-quality delivery.
- Communicate product updates, performance, and strategies to stakeholders at all levels, including executives and clients.
- Understand Big C Digital s strategic and competitive position and deliver products that are recognized as the best in the industry.
- Drive user experience improvements and product enhancements to ensure clients satisfaction.
- Bachelor's or master's degree in Computer Science, Business Administration, Marketing or a related field.
- At least 3-5 years of experiences in Product Owner.
- Have knowledge and understanding of Payment and Digital Services Systems (IT Solution).
- Have ability to analyze and manage sales operations to achieve the company's goals.
- Good at communication, presentation and public speaking skills.
ทักษะ:
Finance, Negotiation, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for financial evaluation and initiate other aspects for new opportunities to commercial team.
- Gathering sales, profit, other income, and other information of each supplier, buyer, category and item for analysing.
- Business partnership & support to commercial team. Support and assist commercial team with scenarios, business cases, analysis and reports;.
- Focus on "root cause analysis" and "action driven".
- Ownership of financial measures associated with established KPIs;.
- Monitor and analyze activities related to sales, marketing and innovation;.
- Support, prepare, run and monitor planning activities (forecast, budget, strategic).
- Lead analysis and reporting for dedicated sales areas and market sectors to optimize profitability;.
- Identify, investigate, and analyze costs overruns, costs savings and potential improvements;.
- Perform, manage and support ad-hoc projects;.
- Preparing analysis report in different aspects.
- Preparing presentation to management teams.
- Preparing information support to commercial team to use for negotiation with supplier.
- Responsible for improving financial and business controls across the commercial area to improve operating efficiency and data quality.
- Gathering product price from operation team and/or external sources, and update products price list to system.
- Suggested comparative price range to commercial team.
- Monitoring product price by item, by region to maintain price competitive advantage.
- Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
- At least 2 year in finance experience in FP&A, corporate finance, management account, business analysis in complex trading or financial analysis area (preferably in retail or FCMG companies).
- Advanced Excel-based financial modeling proficiency and strong analytical skills.
- An understanding of basic accounting and financial reporting concepts.
- Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Strong critical thinking and problem-solving abilities.
- Excellent customer service and communication skills.
- Comfortable presenting ideas and scenarios to senior and executive leadership.
- Highly organized with exceptional attention to detail.
- Intellectual curiosity and a positive attitude.
- Proactive, strong personality, leadership and pressure resistant.
ทักษะ:
Compliance, Risk Management, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Set up the annual audit plan and perform internal audit procedures according to the plan including compliance, operational, and information technologies audit.
- Identify risks and key points of internal processes associated with compliance, operational and information technologies audit to evaluate controls in place to mitigate those risks.
- Lead Internal Audit s change initiative by implementing action plans related to risk assessment and annual planning, audit execution, audit reporting, and development, ...
- Lead Internal Audit s annual risk assessment and enterprise risk assessment and planning process to develop the audit plan and ensure the plan is responsive to and aligned with the risk profile of the organization.
- Oversee the execution of individual audits defined in the audit plan ensuring the highest level of service quality and client satisfaction.
- Issue all Internal Audit reports ensuring the reports are clear and concise, identify root causes with practical solutions, and ultimately provide value to management.
- Meet regularly with the Audit Committee to report the status of Internal Audit s ongoing monitoring activities, and educate/inform the committee of emerging risks and/or exposures (whether internal or external to the company) that should be considered, with respect to risk management and internal control best practices.
- Proactively inform senior management of significant risks or exposures related to internal controls, compliance, and/or governance requiring prompt attention.
- Manage the process to track, follow-up, and ultimately close all open audit issues leveraging the Audit Committee, if necessary.
- Actively participate in executive management meetings and/or committees to ensure that Internal Audit is well-informed of key business developments that could have an impact on audit priorities and/or plans.
- Ensure that Internal Audit is performing its work in accordance with established professional standards and remain abreast of emerging trends and best practices that can be incorporated into the function.
- Oversee Internal Audit s participation in critical business and technology initiatives and projects ensuring that audit s perspective is effectively voiced and appropriate controls are designed and implemented on a proactive basis.
- Maintain audit technology platform leveraging support from the information systems group as needed.
- Coordinate the activities of external auditors including how best to leverage the work performed and results produced from Internal Audit s work.
- Master's or Bachelor s degree in Accounting & Finance or other closely related field.
- 10+ years of experience in auditing, assurance, accounting, consulting or related field, of which at least 5 years of managerial level.
- Proven knowledge of auditing standards and procedures, laws, rules and regulations.
- Excellent communication (written and verbal) and interpersonal skills with an ability to network and interact at all levels.
- Industry Knowledge of business digital asset management, Fintech, and Banking is an advantage.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Contracts, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned.
- Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the business unit.
- Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial ...
- Ensure proper pricing and contracts are completed and approved according to company s policies and guidelines.
- Manage the cost of jobs within present budget restrictions.
- Client Servicing.
- Implement plans that will contribute to maximum client satisfaction and ensure continued profitable and business growth.
- Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace.
- Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients.
- Manage the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
- Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client.
- Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations.
- Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales.
- Ensure team members are trained to handle client requirements.
- Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division.
- A LITTLE BIT ABOUT YOU.
- Demonstration of consultative/challenger consumer behaviors, ability to reframe and challenge the way clients view their businesses, sales and marketing spend. Ability to build enduring relationships with C-level executives - truly passionate relationship developer.
- Deep understanding of key client Personas, particularly within Customized/Marketing Intelligence, and ability to tailor a sales strategy accordingly.
- Excellent awareness of market and industry conditions and client business environment.
- Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
- Equips and empowers teams to sell and service projects and achieve financial targets.
- Qualifications University graduate, preferably in Statistics / Business / Marketing / Economics / Social Science or equivalent.
- Minimum 5 years of working experience in research or marketing field.
- Experience in Primary Quantitative Market Research with practical knowledge of research methodologies.
- Strategic sales and business development competency.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Expert knowledge of statistics, multivariate analysis, research techniques, and methodologies.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
Microsoft Office, Excel, Statistics, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Summarize data in tables, charts, and graphs.
- Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
- Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
- Review data for errors and inconsistencies.
- Use internal tools and data sources.
- Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
- Interacts with client staff on routine issues.
- Independently discusses analysis design to best answer client questions with CBP/client.
- Discuss design and calculate the Quantified Business Opportunity.
- Drive time/cost-effectiveness on the project.
- Support meeting the COE objectives as a whole.
- Inspire peers and co-workers.
- QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
- Bachelor s Degree from reputable Universities, min GPA 2.5.
- Fresh Graduate are welcome to apply.
- Strong business and financial acumen (including business environment and client) with excellent analytical skills.
- Understanding of growth and brand strategy.
- Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
- Ability to work independently and comfortable working in a digitally enabled environment.
- Strong Organizational & interpersonal skills.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Knowledge of Microsoft Office, especially PowerPoint and Excel.
- Retail data experience is a plus.
- Basic knowledge in statistics would be an added advantage.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ทักษะ:
Salesforce, Sales, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
- Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
- Share Salesforce value proposition for existing and/or new customers.
- Drive growth within an existing assigned account.
- Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Thailand market..
- Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses..
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions..
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)..
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools..
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success..
- Language: Fluency in written and spoken English and Thai..
- Excellent interpersonal and communications skills.
- Sales Methodology Education.
- Ability to develop cases and service requirements, while crafting and leading strategic alliances..
- Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
- Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
- LI-MB.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. .
- Salesforce welcomes all.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages a customer application center or service operation center at country or cluster level (or a region if single-division or back-office scope).
- Responsible for business growth, P&L and SFCs, profitability, customer satisfaction & quality. Monitors center performance.
- A Senior Manager typically manages a department or small unit that incudes multiple teams led by Managers and/or Team Leaders.
- Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
- Problems faced are often complex and require extensive investigation and analysis.
- Requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
- QualificationsBachelor's degree required in Engineering or related field.
- 10+ years of relevant experience in program management, process management or process improvement.
- Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards.
- Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment.
- The ideal candidate will be a self-starter with a passion for energy management business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment.
- Strong dedication to problem solving and process improvements.
- Team player, personable, professional, and flexible.
- Strong communication and interpersonal skills for effective cross-functional collaborate.
- Ability to analyze large datasets.
- Ability to write comprehensive reports.
- An analytical mind and inclination for problem-solving.
- Primary Location: TH-Bangkok.
- Schedule: Full-time Unposting Date: Ongoing
ทักษะ:
Research, Data Analysis, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Enable omni-channel customer journey and experience design.
- Operating model based on analytics practices.
- Digital enablement and platform implementation.
- You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
- Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
- Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
- Using tech, human-centered design thinking and innovative approaches to solve business needs.
- Participating in team problem solving efforts and offer ideas to solve client issues.
- Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
- Conducting relevant research, data analysis, and create reports.
- Maintaining responsibility for quality, completion, and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
- Assisting in proposal development, as requested.
- Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
- As a Manager you will:Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. Take charge of fulfilling the responsivities and deliverables planned for project working closely with the team and client to obtain sign-off and ensure client satisfaction as a result, build trusted relationships with the client.
- You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.
- In addition, Managers should support practice development and business management activities to help grow the Analytics & Cognitive practice as well as aligning to an industry to exploit depth of knowledge and professional experience.
- Working as a key business partner to high profile clients, you'll have the chance to develop your expertise from strategy to execution, as well as in delivery and implementation. As a Manager in the FS Data and AI, you'll be able to put your own creative ideas into practice as you take ownership of deliverables and resources on transformation projects and hone your commercial skills.
- Design and develop tailor-made solutions, strengthen presence of AI&D Practice for in the SEA market, identify revenue-generating opportunities, and get involved in proposal writing, pitch presentations, etc.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:Bachelor or Masters' Degree in any relevant discipline.
- Minimum 8-10 years of working experience in the Consulting Industry within Financial Services clientele.
- It would be great to haveBusiness problem solving in the banking or Insurance domain, using analytical tools i.e Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthrophyic, Google Bard.
- Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (i.e PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse).
- Good foundation in Data Management, Data Governance (AI Model, ML Ops).
- Banking domain analytics within mass market;wealth or private banking sales & customer 360 analytics.
- fraud-compliance-risk analytics.
- operational productivity & capacity analytics.
- human resource analytics or various advanced analytical frameworks for SME / commercial banking.
- transaction banking, payments, etc..
- Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc.
- It would be nice should you haveGood foundation in programming language i.e (at least one) R, Python, Scala.
- Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.
- Regional Financial Services Experience, across SEA.
- Strong client relationship skills, including an ability to independently engage with clients.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments.
- Additionally:Lead or Manage:Opportunity Management - RFI / RFP Process, Solution Designing, Budgeting and Account Planning.
- Delivery Management - Project Management, Manage Project Team, Project P&L.
- Leadership - Mentor and coach team members, fostering their professional growth and development within the insurance consulting domain.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 105649In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Data Analysis, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and assist in driving global/regional initiatives of strategic client program including client and industry analysis, business opportunity assessment, and go-to-market initiatives.
- Conduct data analysis with the use of both Deloitte's and external database to support go-to-market initiatives and serve Deloitte's business requests.
- Assist in identifying new business opportunity and cross-selling capabilities by utilizing Deloitte's knowledge resources, business functions, service lines, global net ...
- Support and assist other BUs in developing business proposal using Deloitte global proposal resources, research tools, and a wide range of database.
- Lead and assist in create and manage lead generation marketing activity.
- Lead in research and analyze high impact point of view and thought leadership report, global economics and business trends, liaises with internal communications and collaborates with PR team to drive media coverage when applicable to promote research work, participate/present research findings to both internal and external parties.
- Responsibilities:Lead and assist in driving global and regional initiatives for strategic client programs, including organising executive labs, conducting industry analysis, assessing business opportunities, and developing go-to-market initiatives.
- Leverage Deloitte's knowledge resources, business functions, service lines, global network, and industry expertise to identify new business opportunities and cross-selling capabilities.
- Assist in creating and managing lead generation marketing activities.
- Support other functional teams in creating business proposals by using Deloitte's global proposal resources, research tools, and a variety of databases.
- Conduct data analysis using Deloitte's and external databases to support go-to-market initiatives and fulfil business requirements.
- Lead research projects utilising primary data (survey and interview) and secondary data from Deloitte's reports, global economic trends, and business insights.
- Collaborate with MARCOM to drive media coverage, write articles, and promote research initiatives.
- Participate in and present research findings to both internal and external stakeholders.
- Qualifications:Education: Master s Degree in Business Administration (preferable), Bachelor s Degree in Business Administration, Economics, MIS, Communication or other related fields.
- Experience: Minimum of 3 years of working experience (a strong background in strategic analysis, consulting, and business development preferred).
- Analytical and critical thinking skills: Strong with the ability to interpret data and generate actionable insights.
- Communication Skills: Excellent both verbal and written, with the competence to convey complex information clearly and effectively.
- Interpersonal Skills: connecting, engaging, maintaining relationships with diverse stakeholders, and working collaboratively in a team environment.
- Language: exceptional English language skills, both spoken and written.
- Military Exemption: require a for male applicants.
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 106645In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Research, Industry trends, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Proactive support role for team: most specifically executive and manager.
- Working with account supervisor to brief creative, media, PR, research, production with formulation of marketing strategies.
- Responds to simple client requests e.g. planning data, service, communicate, and present all clients to attain advertising information between client and agency for the finest work.
- Uses Cascading Style Sheets and other research tools to pull data and insights as requested by the team. Provides supporting work for planning processes.
- Collates data for competitor reports, media industry trends, live research.
- Follow up either every process of making an advertisement or client s need.
- Keep nice relationship with the client of your account.
- Meeting deadlines and managing budget.
- Qualifications Education Background Bachelor s degree or higher in related field.
- Experiences 1-2 years of experience in Marketing or Advertising field.
- Excellent command of English - verbal and written.
- Online experience and knowledge are benefiting.
- Tools and equipment used (Professional Skills) Computer literacy in MS office: Word, Excel, PowerPoint, and Outlook.
- Spectra, Aura (Timesheet).
- Google Trends.
- Job Competency or specifications Business Acumen.
- Communication.
- Consultative Selling.
- dentsu Strategy.
- Financial Management.
- Industry Expertise.
- Market Research.
- Negotiation & Influence.
- People Management.
- Product & Solution Frameworks & Methods.
- Project Management.
- Proposal Development.
- Relationship Management.
- Location: Bangkok Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent
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