เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Define, implement, and monitor client engagement strategies and initiatives, in collaboration with boutique management, to retain and grow the client base.
• Work closely with the Boutique Team and Private Clients Manager to identify clients with the potential to groom into top clients and define their engagement journey.
• Analyse and act upon client insights to develop and adjust our clienteling plan, with buy-in from key stakeholders at boutique and office level.
• Support and nurture meaningful client relationships to achieve a deeper understanding and connection to Chanel.
• Be responsible for the client engagement budget and be proactive in proposing cost-efficient alternatives, whilst maintaining key objectives and brand gesture.
• Manage and develop the Boutique Client Engagement team through training and collaboration with HR and promote a talent pipeline.
• Foster client knowledge and clienteling habits in each boutique, as well as strengthen the connection between the boutiques and office.
• You are energised by Collaborating cross-functionally in a fast-paced retail environment.
• Navigating complexity and various stakeholders in a dynamic environment.
• Engaging in projects that challenge and expand your skills.
• Developing a client-focused and high-performing team.
• What you will bring Comfortable being client-facing, with the ability to hold engaging and meaningful conversations, as well as being culturally aware and having worldly knowledge.
• Experienced in building authentic relationships built on trust with both clients and internal and external stakeholders.
• Client orientated, with a passion to deliver exceptional experiences and services to our clients.
• A team player with a collaborative style of working and high level of empathy.
• Strong analytical skills and a strategic thinker.
• Experienced in managing a team.
• Background in luxury retail is preferred.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ทักษะ:

Sales, Customer Relationship Management (CRM), Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
• At least Bachelor s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Recruitment, Business Development, Research, Thai, English

ประเภทงาน:

งานประจำ

• Desk researching - Perform desk research to understand clients' requests on a project and identify potential experts' profiles.
• Sourcing expert - Leverage Arches' vast network and diverse platforms (LinkedIn, recruitment platforms, etc.) to identify the most relevant experts for each project.
• Engaging experts - Contacting experts using different methods (phone, email, LinkedIn) to assess their relevant experience and knowledge before connecting them with our clients.
• Delivering expert - Facilitate interviews between clients and experts, ensuring a smooth and productive experience.
• WHAT MAKES YOU A GOOD FIT.
• Full professional proficiency in English with the ability to communicate effectively with a diverse range of experts from APAC.
• 0-3 years of professional experience in Recruitment, Business Development, Research, or any other related field.
• A growth mindset, demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization, allowing you to manage multiple projects and deadlines effectively.
• Attention to detail skills, all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills, including problem-solving, business analysis, and research expertise.
• WHAT YOU ARE REQUIRED.
• During probation: Based in HCMC, Vietnam - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• After probation: Hybrid between VN and your home country.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Arches is Asia's fastest-growing expert knowledge-sharing platform, connecting decision-makers worldwide with the nuanced expertise needed to navigate Asia's dynamic markets. We've facilitated over 300 client connections in 20+ countries with our vast network of 100,000+ vetted experts.
• Learn more about us: https://arches-global.com/.
• WHAT WE OFFER.
• Salary & Allowances.
• Compensation & Benefits.
• Competitive-based salary ranging from 25.000 THB to 45.000 THB with performance reviews every 6 months. For outstanding talents, we are open to discussing the base salary beyond the expected range.
• Monthly performance incentive: around 10.000 THB.
• Annual Bonus: 1-month gross salary.
• Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Self-learning budget - Up to 35.000 THB per year.
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc. ).
• Flexible work arrangements.
• Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.

ประเภทงาน:

งานประจำ

• Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
• Existing Haute Couture clients.
• High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
• CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
• Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
• Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
• To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
• To support WFJ development (Haute Horlogerie & Haute Joaillerie).
• Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
• Regional events/trips: Image events, HC presentation, and others.
• Local events/trips: Image events, collection event, other local CRM events..
• Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
• Communicate and engage all stakeholders on the plan (boutique,.).
• Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
• Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
• LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
• Floor observation and feedback.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Providing expert advice and support to both staff and clients.
• Engaging in projects that challenge and expand your skills.
• What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
• An ability to interact proactively with management and staff at all levels of the organisation.
• Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
• Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
• Client service & High-End mindset, deep understanding of retail dynamics and environment.
• Deep knowledge & understanding of Thai luxury clients.
• Solid level of sophistication and culture on Art, Cuisine, Winery, .
• Mindful of grooming, social etiquette and at ease in mingling.
• Personal network and connections in affluent circles.
• Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ทักษะ:

Good Communication Skills, Enthusiastic, Service-Minded, English

ประเภทงาน:

งานประจำ

• Handling Cold calls and outreach to potential clients regarding the real estate.
• Conducting regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Following up with other potential clients. (Acceptance rate).
• Responsible for arranging appointment with potential clients for viewing property.
• Identifying opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collecting and analyzing client feedback to identify trends and areas for improvement.
• Maintaining accurate records of client interactions, feedback, and engagement activities.
• Working closely with the Client Success Supervisor to align outreach efforts with overall client success strategies.
• Bachelor s degree in any fields.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills. Chinese is a big plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.

ทักษะ:

Statistics, Excel, Power BI

ประเภทงาน:

งานประจำ

• Ensure the generation of required revenue from theassigned client portfolio and proper contract costingin order to meet the agreed budget targets.
• Undertake sales activities independently or inconjunction with senior staff in terms of preparationand delivery of proposals and credentials.
• Identify and recommend enhanced and new servicesthat answer clients business needs.
• Drive client satisfaction by providing insightful andactionable recommendations during presentations orbusiness reviews and also by providing value-addedanalyses and responses to special requests toresponsible suppliers.
• Bachelor or Master in Business Administration/ Statistics/ Economics.
• 4-5 years of experience in Data or Business Analysis in Retail Business.
• Proficient in Ms. Excel and Power BI.
• Strong command of presentation and negotiation skill.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Digital Marketing, Market Research, English, Thai

ประเภทงาน:

งานประจำ

• Client service manager and team in providing support.
• Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
• Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
• Market research to support client's project and business.
• Carries out special and media event planning activities and arrangements as outlined by the supervisor.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
• Assists with administrative duties.
• Support the projects being carried out by the company and team.
• Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
• Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
• Background in Marketing, Communications, PR, and/or Digital media is plus.
• Solution-oriented.
• Proficient on the computer.
• Positive attitude, Reliable, & Flexible.
• Bilingual in English and Thai.
• Willing and open to learning.

ประเภทงาน:

งานประจำ

• Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position.
• Act as a point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
• Facilitate and drive functional workshops to drive desired design outcomes.
• Oversee a team responsible for designing the E2E lending journey, encompassing LOS, Collections, and Litigation.
• Develop a comprehensive understanding of business capabilities and processes to optimize lending operations.
• Create and execute an implementation plan that delivers tangible value to the business while aligning with broader organizational goals.
• Collaborate with cross-functional teams to ensure seamless integration and process optimization.
• Proven experience in leading functional teams within the lending industry.
• In-depth knowledge of lending processes, regulations, and industry best practices.
• Strong analytical and problem-solving skills to identify process inefficiencies and develop solutions.
• Ability to translate business requirements into clear and actionable plans.
• Excellent communication and interpersonal skills to build strong relationships with stakeholders..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Quantify and qualify a sales lead utilizing globally agreed selection criteria before assigning that lead to a sales channel.
• Manage and coordinate direct marketing customers that do not currently have sufficient volume to warrant a phone call or field visit.
• Endeavour to move as many of these accounts to Telesales or Field sales by assessing potential business growth through DM responses.
• Act as main contact for DHL of small trading accounts under Telesales, responding and satisfying their sales and post-sales requirements.
• Manage multi channel customers by phone or direct mail.
• Qualify all internal and external lead sources in order to pass leads to the appropriate sales resource.
• Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure DHL achieves its overall sales/revenue objectives and targets.
• Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organisation.
• Maximise on all opportunities to secure new business by providing account facilities to customers through the lead qualification process.
• Ensure the data integrity in DHL systems for recording the updated customer historical information.
• Bachelor's Degree in related field.
• 3 years experienced in Telemarketing or Sales.
• Good command in English.
• Telephone skills.
• Database skills.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Experience in Change Management Methodology in a program context to enable and Drive Change activities on Program Level (i.e. executive workshops, visioning, storytelling).
• Managing Stakeholder identification, stakeholder management.
• Operationalize Change Management Standards: Ensure the implementation and adherence to established Project Management Standards and processes, promoting consistency and excellence across all projects.
• Support Continuous Improvement: Provide guidance and Support to Project teams to foster a culture of Continuous Improvement, leveraging lessons learned and best practices to enhance Project delivery.
• Facilitate Communication and Collaboration: Act as an interlock between Program and Project, facilitating effective Communication and Collaboration to achieve Program objectives.
• Experience in Change Management of large-scale banking transformations.
• Job Qualifications.
• Minimum of 6 years of change management and/or consulting experience is expected.
• Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g., Organization Design, Culture Transformation, Leadership Effectiveness etc.) is highly desirable.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Comfortable working with digital solutions in an information systems/technology-driven environment.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Java, Web Services

ประเภทงาน:

งานประจำ

• Work closely with product and development teams to understand product architecture, functionality, and to ensure project success.
• Take a proactive approach to identification, prevention and support for defects.
• Writing automated test and test harnesses application and services under test.
• Writing and reviewing test strategies, test plans and test cases based on agile stories and/or product requirements.
• Architect and design automation framework Development.
• Make testing as integral part of the development process.
• Mentor the junior-SDE-Test individuals.
• Be a major contributor to our test frameworks and services.
• Essential Skills/Experience Required: 5+ year of quality engineer experience with a proven background in writing structured automated tests.
• 2+ year of leading the quality engineer team.
• Strong experience in JAVA Programming and Rest Assured, and in developing high quality automation frameworks.
• Strong experience in BDD, TDD, Data driven and Hybrid automation frameworks.
• Strong experience to programmatically test products; measure test coverage; develop the best automation, profiling, and performance/ load testing tools; and drive testability and diagnostic ability into the product.
• Experience with Web application standards and REST API's (Web services, JSON, HTTP, Https).
• Experience with automation, web deployment and engineering environment tools such as Jira, GitHub, Jenkins.
• Experience in testing applications on Cloud infrastructure (AWS) is a plus.
• Experience working with Docker containers is a plus.
• Experience using Git commands is a must.
• Validate quality and know what it means to ship high quality code.
• Dedicated, hardworking, a standout colleague with a "can do" attitude.
• Adaptable and can quickly learn new technologies.
• Have an excellent attention to detail.
• Are curious and passionate learners.
• Mentor and encourage others to improve for everyone around them.
• Desired Skills/Experience Required: Good experience using AWS cloud resources.
• Good understanding of object-oriented programming techniques.
• Experience in using technology/tools such as: JMeter, Postman.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Public Speaking, Business Development, M&A, English

ประเภทงาน:

งานประจำ

• Expert in Operating Model, Organization Change Management and/or HR Transformation.
• Thought leadership & Sales Driven: Be seen as a People and Talent thought leader in Thailand market for our largest local and MNC companies. You would hold valuable customer relationships and ideally experience in public speaking and member of relevant industry forums. This would support your platform to deliver $1-3M+ in People and Talent focused consulting sales plus follow through technology and operations sales.
• Application of consulting skills: Supervising and supports the structuring and on-ti ...
• Leadership of projects: Structuring the project plan; ensuring full consistency with Accenture methodologies, communication standards and best practices; tracking progress of the team against the work plan; Ensuring the quality of project deliverables; balancing the competing demands on the team.
• Business development: participating in client development efforts, and around engaging clients on business issues and collaborating on the writing of proposals; developing points of view on issues facing the products industry.
• People Development: Eliciting maximum team performance potential from the team through feedback, coaching and creating opportunities for team members to grow; providing regular feedback to team members highlighting strengths and development needs; motivating team performance.
• Job Qualifications.
• A university degree in Business or equivalent is required and candidates typically also have an MA, MSc, MBA or PhD degree.
• Minimum 12 years of business consulting in an international firm, or equivalent experience in the Products industry (E.g. Consumer, Retail, Logistics, Pharmaceutical and Travel).
• Experience in shaping and led engagements in areas like growth strategies, transformation program, business case development, value proposition formalization cost optimization.
• Set Yourself Apart: Preferred Skills.
• Intellectual capacity and ability to think in new, innovative ways to understand complex issues and develop creative solutions are critical to success as a business strategist. We seek people who are adept in.
• Problem solving structuring, issue identification, data gathering and analysis, synthesis, and recommendation development Board / CEO level communication skills, both written and oral in English.
• Business judgement, including understanding of client organizations and dynamics.
• Client interaction skills, maturity and empathy, and ability to work effectively within a consulting team.
• Demonstrated leadership potential and drive.
• Strong, well-structured communication skills, both written and oral, including in English.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

ทักษะ:

Business Development, Data Analysis, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Source targeted assortment from existing and new suppliers based on wish lists.- Negotiate supply prices to obtain competitive pricing.
• Review performance indicators such as sales, discount levels, traffic, and conversion rates.
• Write reports and forecast sales levels on a weekly and monthly basis for owning categories.
• Manage product pricing and inventory to balance sales and margin.
• Own product P&L and responsible for margin.- Participate in promotional activities and collaborate with the store ops team to drive merchandise sales.
• Vendor Management:-.
• Meet suppliers and negotiate contract terms.
• Maintain relationships with existing suppliers and source new suppliers for future products.
• Contact suppliers to order, schedule, or expedite deliveries and resolve shortages, missed or late deliveries, and other issues.
• Develop and implement departmental or group strategic goals based on company strategy, planning and implementing annual/quarterly/monthly development objectives to ensure sustainable business growth.
• Oversee the full category as a buyer, providing training, management, and communication to team members to ensure the growth of each business line.
• Explore market opportunities and continuously introduce and manage suppliers, ensuring the continuous supply.
• 8+ years of sourcing/purchase/retail experience in relevant categories.
• 2+ years of experience in leading/ managing team members.
• Proven international business development experience.
• Fluent in Chinese and English.
• Strategic thinking and execution ability, goal-oriented, able to deliver results in dynamic environments.
• Strong data analysis skills, proficiency in Microsoft Office, and expertise in sales analysis and forecasting.

ประเภทงาน:

งานประจำ

• In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category, specifically Women s Fashion.
• You must be a team player and demonstrate a passion for work.
• Establishing strong relations with stakeholders and supporting store performance, as their business advisor and main contact point.
• Developing understanding of assigned category dynamics in the market, spotting fashion trends and support Project Manager to develop assortment planning, ads adoption, CR% adoption to grow brand portfolio on Lazada.
• Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business.
• Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth.
• Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
• Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
• Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and.
• Bachelor or Master Degree in business administration, marketing and economics or related fields.
• 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
• Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
• Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
• Result-oriented and able to problem solve as well as multi-task wel.
• Strong ownership and attention to detail.
• Adaptable and proactive, thriving in a fast-paced and dynamic environment.

ทักษะ:

Problem Solving, Linux, Network Programming

ประเภทงาน:

งานประจำ

• Collaborate with globally based support colleagues to further investigate issues with Enterprise software components in internal and external client environments.
• Apply and leverage knowledge and expertise of Enterprise software components to provide thorough technical analysis and issue replications of complex issues.
• Work with development teams as needed to bring issues to resolution.
• Participate in Support case reviews.
• Contribute to product and internal documentation.
• Handle multiple complex issues in a challenging, dynamic technical environment.
• Qualifications (Must-Haves): 5 or more years of computer software industry experience in real-time, multi-threaded systems, with an emphasis on technical analysis and problem solving.
• Solid, demonstrated experience with Linux and Windows Operating Systems - including shell scripting, system tools, procedures - that aid in operation and troubleshooting of software components that operate in those environments.
• Experience in network programming (e.g., sockets, TCP/IP, UDP, multicast).
• Strong, demonstrated analytical troubleshooting skills.
• Strong written and verbal communication skills.
• Bachelor s degree in CS, Engineering or related is required; masters preferred.
• Qualifications (Nice-to-Haves): Knowledge and experience in real-time C/C++ programming.
• Knowledge and experience in database (Postgresql, Oracle, etc).
• Financial industry experience a strong plus.
• Sounds exciting to you? Apply now and get connected with us! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประเภทงาน:

งานประจำ

• KYC Strategy: Develop and implement a comprehensive KYC strategy tailored for telecom-linked VB products, ensuring compliance and efficiency.
• User-Centric Onboarding: Create intuitive onboarding processes that enhance customer satisfaction while centralizing consent for future use.
• UX/UI Journey Design: Collaborate with design teams to craft engaging customer journeys across telecom service channels.
• Data Management: Oversee accurate customer data collection and compliance with regulatory requirements, including data structure and retrieve for future usage.
• Cross-Functional Collaboration: Align KYC processes with marketing and product strategies through close collaboration with telecom partners and internal teams.
• Education: Bachelor s degree in Finance, Business, or related field (MBA preferred).
• Experience: 5+ years in KYC, compliance, or onboarding roles, preferably in telecom or financial services.
• Skills: o Strong grasp of UX/UI design and customer journey optimization. o Excellent logical articulation, analytics and project management skills. o Outstanding communication abilities to engage stakeholders effectively.
• Industry Knowledge: Familiarity with telecom products, KYC regulations, and digital onboarding solutions.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsible for sourcing and creating the content for our digital platforms as well as utilize across online & offline channels.
• Create the content plan and ensure content effectiveness.
• Ensure the effectiveness of content to serve each communities.
• Manage the team covering areas of editor, copywriter, creative & production.
• Coordinate with outsourcing service or agency to create the content.
• Work closely with the technical/digital teams as well as other business units in order to create synergy and alignment across all channels for content matter.
• In charge of cost management and monitor/improve performance in awareness, engagement and conversion.
• Bachelor s Degree or Master's Degree in Marketing or a related field.
• More than 8 years of experience in content-focused and creative roles in both online and offline platforms.
• Strong background in content planning and with ability to identify comprehensive marketing concept.
• Experience from lifestyle or retail business will be a plus.
• Has experience with team management.
• A self-starter with good stakeholder management skill and comfortable with result-driven and fast-paced environment.
• Very good English communication skill both written and spoken.

ทักษะ:

DevOps

ประเภทงาน:

งานประจำ

• Develop technical solution architecture and design.
• Architect solutions and estimate technology solutions.
• Analyze cost-to-serve and plan solution costing and pricing.
• Oversee design and implementation of complex, large-scale distributed applications (5+ years of experience).
• Design systems with a focus on complex interactions, data flows, APIs, and interfaces.
• Possess broad architecture skills in application, infrastructure, data, and integration.
• Understand contemporary paradigms like Cloud, DevOps, and Agile.
• Manage projects effectively and communicate with stakeholders across teams.
• Present confidently to executives and IT management.
• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in designing and implementing complex distributed applications.
• Strong knowledge of application, infrastructure, data, and integration architecture.
• Familiarity with Cloud, DevOps, and Agile methodologies.
• Excellent project management and communication skills.
• Knowledge of microservices and full-stack engineer is a plus.

ทักษะ:

Product Development, Research, English

ประเภทงาน:

งานประจำ

• Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
• Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
• Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
• Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
• Supervise all customer communication approval to ensure clarity and best CX.
• Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
• Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
• Bachelor or Master Degree in business related field with strong academic background from reputable university.
• Design thinking will be advantage.
• At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
• Good Communication in Thai and English.