เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLSPassion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English and Mandarin

ทักษะ:

Digital Marketing, Branding, Excel, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About Us Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities.
• In order to deliver industry-specific solutions and methodologies across the APAC region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights.
• Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment. Responsibilities Being a Consultant to clients and internal stakeholders.
• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help Top 10 clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Solid understanding of media metrics, their implications and corresponding studies.
• Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
• Excellent English communication and presentation skills.
• Preferred Qualifications.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies..
• Thai nationality.
• At least Bachelor s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

ประเภทงาน:

งานประจำ

• Shape the change vision and define the change acceptance strategy for the project.
• Develop and implement change initiatives, including the skills, structures, tools, and support mechanisms needed for managing organizational change.
• Measure and monitor progress toward achieving the desired state of change.
• Serve as a subject matter expert (SME) in change management with deep knowledge and experience.
• Provide advisory and influencing support to stakeholders at various levels.
• Lead decision-making processes, ensuring alignment with project objectives and organizational goals.
• Collaborate with cross-functional teams to drive alignment and commitment to change initiatives.
• Act as a trusted advisor to stakeholders, addressing concerns and fostering buy-in.
• Design and deliver comprehensive training programs to support the adoption of new processes and systems.
• Ensure training materials and sessions meet the needs of diverse audiences.
• Foster a learning environment that encourages skill development and knowledge transfer.
• Analyze and assess the impact of change on business processes and operations.
• Identify risks and provide innovative solutions to address challenges across multiple teams.
• Guide project teams on change management methodologies and best practices.
• Support teams in executing change and training activities effectively.
• Advanced proficiency in leading organizational change initiatives.
• Proven ability to develop and execute change strategies for large-scale projects.
• Advanced experience in designing and delivering impactful training programs.
• Strong understanding of training methodologies and adult learning principles.
• Exceptional influencing and advisory skills to engage stakeholders and drive consensus.
• Proven track record of making critical decisions and guiding teams toward solutions that apply across multiple areas.
• Ability to work with diverse teams and build strong relationships with stakeholders.
• Expertise in identifying challenges and implementing cross-functional solutions.
• Based in Bangkok, with occasional travel to Rayong as required..
• Why Join Accenture?
• Be a part of a global team that drives innovation and transformation. At Accenture, we provide opportunities to lead impactful projects, collaborate with top talent, and make a difference in the industries we serve. If you are a dynamic leader with expertise in change management and training, we welcome you to join us and shape the future of business.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring At least 3 years experience in Customer Relation Management (CRM)/ Customer Experience Management (CEM).
• Experience in Luxury Fashion is a strong advantage.
• Proven track record of effective implementation of a client engagement strategy.
• Excellent communication in both Thai and English, able to adapt communication style to suit with different audiences.
• Deep interest in building client relationships with service-oriented mindset.
• Passion for luxury fashion, strive for excellence with constant drive for innovation and eye for details.
• Well groomed, with a pleasant and dynamic personality.
• Able to withstand retail working hours and work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประเภทงาน:

งานประจำ

• Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.
• Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
• SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.
• Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.
• Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.
• SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.
• Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.
• Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.
• Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.
• Attendance Tracking: Accurately track team attendance for billing purposes.
• Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.
• Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.

ประเภทงาน:

งานประจำ

• Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
• Existing Haute Couture clients.
• High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
• CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
• Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
• Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
• To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
• To support WFJ development (Haute Horlogerie & Haute Joaillerie).
• Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
• Regional events/trips: Image events, HC presentation, and others.
• Local events/trips: Image events, collection event, other local CRM events..
• Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
• Communicate and engage all stakeholders on the plan (boutique,.).
• Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
• Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
• LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
• Floor observation and feedback.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Providing expert advice and support to both staff and clients.
• Engaging in projects that challenge and expand your skills.
• What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
• An ability to interact proactively with management and staff at all levels of the organisation.
• Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
• Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
• Client service & High-End mindset, deep understanding of retail dynamics and environment.
• Deep knowledge & understanding of Thai luxury clients.
• Solid level of sophistication and culture on Art, Cuisine, Winery, .
• Mindful of grooming, social etiquette and at ease in mingling.
• Personal network and connections in affluent circles.
• Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประเภทงาน:

งานประจำ

• Krungthai Bank PCL.
• Role Definition
• Krungthai Bank has focused on accelerating the use of new technology to improve work processes for creating competitiveness and business growth opportunities in the future. One key strategic initiatives for 2025 is the implementation of a new ERP Cloud and the transformation of back-office processes and related applications.
• We are urgently seeking a highly experienced ERP Functional Lead. This individual will play a crucial role in leading and implementing our future ERP platform and will collaborate closely with the Bank s business stakeholders and the selected ERP consulting partner. The successful candidate will lead cross-functional teams to implement the new ERP solutions, develop process improvements, and provide subject matter expertise, while ensuring a smooth transition and support for existing ERP solutions until the cutover point.
• The new ERP Cloud platform represents a strategic investment for the Bank. Your role will be vital in developing this competency area and expanding the ERP Applications team capabilities to meet the operational and data analytics needs of Krungthai Bank and its subsidiaries.
• Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
• Lead and develop a team of ERP Application Specialists in the areas of financial management, budget preparation and planning, procurement and contract management, and project and portfolio management.
• Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
• Identify opportunities for process improvements and recommend best practices.
• Ensure effective project execution and alignment with business objectives.
• Support and facilitate the timely resolution of incidents and service requests of the existing ERP applications.
• Bachelor's degree in Finance, Accounting, Business Administration, Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
• Demonstrated leadership in managing diverse teams and cross-departmental projects.
• Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business ByDesign is a strong plus.
• Strong understanding of the banking and financial services industry is preferred, but not mandatory.
• Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
• Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• Supervise the daily operation on RTR process, including IC, FA, costing, transaction, reconciliation, analysis and reporting, etc.
• Daily operational performance management and meet targets including Service Level Agreements with client;.
• Achieve client s Service Satisfaction at the level of client s management and also end-users;.
• Facilitate the operational Change Request (CR) process;.
• Build team succession and make it effectively;.
• Provide a holistic view of service delivery to the client;.
• Act as a clear escalation route to the client for service related issues and facilitate resolution of issues.
• Support Ad Hoc contractual projects for the client in line with the nominated project team;.
• Initiate and own continuous improvement projects within area of his/her responsibility;.
• Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit.
• Key Responsibility.
• Operation Excellence.
• Work with OE support team ;.
• Sound Operations management experience (including SLA management);.
• Basic contractual / change management knowledge;.
• Client interaction skill;.
• Problem Solving.
• Experience in managing unstructured problems.
• Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.
• For contractual problems - working closely with SDL to ensure gaps are identified and closed with client agreement.
• Project Management.
• Attendance to meeting and reviews based on defined MOS system;.
• Support SDL achieve the cost control within budget;.
• People developer, build up team succession and keep the delivery continuously;.
• Client communication, build up the relation and expectation management;.
• Innovation at work, and focus on client value creation;.
• Take ownership.
• Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.
• Fluent Thai, English skills including Oral and Business Writing.
• Familiar with F&A outsourcing operation,.
• Rich client facing experience, good at communication with client.
• High responsibility and dedication on work.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Leadership Skill, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

ประเภทงาน:

งานประจำ

• Krungthai Bank PCL.
• Role Definition
• Krungthai Bank has focused on accelerating the use of new technology to improve work processes for creating competitiveness and business growth opportunities in the future. One key strategic initiatives for 2025 is the implementation of a new ERP Cloud and the transformation of back-office processes and related applications.
• We are urgently seeking a highly experienced ERP Technical Lead. This individual will play a crucial role in leading and implementing our future ERP platform and will collaborate closely with the Bank s business stakeholders and the selected ERP consulting partner. The successful candidate will oversee all technical aspects of the new ERP solutions, ensure a seamless transition, and provide support for existing ERP solutions until the cutover point.
• The new ERP Cloud platform represents a strategic investment for the Bank. Your role will be vital in developing this competency area and expanding the ERP Applications team capabilities to meet the operational and data analytics needs of Krungthai Bank and its subsidiaries.
• Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
• Lead and develop a team of ERP Application Developers, responsible for creating, maintaining, and supporting various technical components of ERP solutions. This includes system integration, custom forms, reports, workflows, or other custom objects. The team may also be involved in custom application development as needed.
• Ensure the effective integration of ERP SaaS products, PaaS components, and the Bank s source systems, both in the cloud and on premise.
• Ensure compliance with legal, regulatory and the Bank s enterprise IT standards, policies and guidelines.
• Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
• Identify opportunities for process improvements and recommend best practices.
• Ensure effective project execution and alignment with business objectives.
• Provide technical leadership and facilitate the timely resolution of incidents and service requests of the ERP applications.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
• Demonstrated leadership in managing diverse teams and cross-departmental projects.
• Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business by Design is a strong plus.
• Familiarity with Oracle Autonomous Database, Oracle APEX, Oracle Integration Cloud, Oracle Data Integrator, Microsoft SQL Server, as well as Java and.NET application development is preferred, but not mandatory.
• Strong knowledge of ERP modules, particularly in financial management, is beneficial. Other ERP modules relevant to the role may include budget preparation and planning, procurement and contract management, and project and portfolio management.
• Experience in the banking and financial services industry is advantageous, but not required.
• Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
• Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
• The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
• How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
• Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
• Manage the team on a day-to-day basis and provide support for escalations.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
• Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
• Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
• Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
• Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
• Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
• Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
• Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• BA/BS degree or equivalent practical experience.
• 3 years experience as People-manager for individual contributors, in a Service organisation.
• Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
• Good written and verbal communication skills.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Conflict management, with ability to control and resolve complex escalations.
• Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Meet Deadlines, Work Well Under Pressure, Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Design and develop Learning Solutions & Learning Products to create new & meet market demand.
• Provide consulting services on People Capability Development and offer solutions to enable corporate client's People Transformation.
• Apply various business frameworks, tools, and best practices in the design process.
• Work closely with Expert Partners in various practice areas in co-designing both Functional/Technical (e.g. Business strategy, Venture strategy, Supply Chain Transformation, Digital Transformation, etc.) and Leadership (e.g. People Manager, Talent & Successor Planning, Agility & Resilience, etc.) Capability Development Solutions for corporate clients.
• Develop systems and tools for measuring the effectiveness of the solutions and present these insights to clients.
• Establish and manage strategic partnerships with learning technology partners to create modern and high-impact learning solutions.
• Lead the team with effective leadership, foster team development, and drive growth by cultivating a high-performance culture.
• MBA (Required).
• Strong expertise and experiences in Learning Solution & Learning Product Development.
• Highly proficient in both Thai and English (TOEIC > 900 Required, or other equivalent test).
• Highly result-oriented with can-do attitude and work-life integration mindset.
• Work Location.
• IRIS Consulting, 12A Pearl Bangkok, BTS Ari.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Sales, Data Analysis, Project Management, English, Thai

ประเภทงาน:

งานประจำ

• Analyzing complex client needs, business & organization challenges, and strategic priorities to articulate strategic perspectives on potential capability development solutions.
• Creating innovative, blended learning solutions (self-learning, workshop, coaching, project-based assignment) that encourage Learners to achieve the highest business impact.
• Designing programs and developing curricula that ensure effective learning experienc ...
• Leveraging technology and AI tools in developing and implementing the solutions for best learning experiences as well as highest work effectiveness & efficiency.
• Developing baseline metrics for learning engagement, program outcomes, and ROI, as well as working with clients to integrate, assess, and report on progress and challenges.
• Driving ongoing innovation of learning solution design and delivery to exceed client expectation.
• Strong track record of Learning Architect Design and Delivery.
• Minimum of 7-10 years of experience, preferably in both strategy/business management and technical HR/HRD/OD tracks.
• Experience working with senior Business/HR executives, HR L&D in large enterprises, and various subject matter experts.
• Graduated with degree in Business/Economics/Engineering; MBA and Management/HR Consulting experience are a plus.
• Proficient in Project management, Professional communication in both English and Thai.
• Good-fit Mindset: Can-do attitude with systematic planning & execution under pressure and limited resources, strategic partnership, collaborative team/expert partner engagement, 100% result orientation.
• Work Location: IRIS Consulting, 12A Pearl Bangkok, BTS Aree.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Magento, Compliance, PHP, Leadership Skill, Problem Solving

ประเภทงาน:

งานประจำ

• Lead the design, development, and deployment of Magento-based e-commerce platforms, ensuring alignment with business requirements and technical standards.
• Oversee code quality, performance optimization, and scalability of the Magento platform.
• Mentor and guide development teams in best practices, coding standards, and architecture principles.
• Collaborate with product managers, business analysts, and stakeholders to define and deliver technical solutions.
• Architect and implement custom Magento modules, extensions, and integrations with third-party systems.
• Develop and maintain APIs for seamless integration with internal and external systems.
• Drive continuous improvement by optimizing existing Magento implementations.
• Troubleshoot and resolve complex issues related to the Magento platform, including performance, functionality, and security.
• Ensure compliance with industry standards and best practices in data security and privacy.
• Act as the key technical liaison between the development team and non-technical stakeholders.
• Communicate technical decisions, challenges, and progress effectively to senior leadership.
• Support cross-functional teams in developing a cohesive digital strategy.
• Proven experience (5+ years) with Magento development, including Magento 2.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, and other front-end and back-end technologies.
• Familiarity with e-commerce integrations such as payment gateways, ERP, CRM, and PIM systems.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• In-depth knowledge of performance optimization, caching strategies, and security practices for Magento.
• Demonstrated experience leading a development team or acting as a technical lead.
• Strong problem-solving skills and the ability to think strategically about technical solutions.
• Excellent communication skills and the ability to work effectively in a collaborative, fast-paced environment.
• Knowledge of cloud hosting platforms such as AWS, Azure, or Google Cloud.
• Familiarity with agile development methodologies and tools (e.g., JIRA, Confluence).
• Magento certification(s) is a plus.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

ประเภทงาน:

งานประจำ

Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible to deliver impact on seller growth by empowering them through knowledge transfer, trainings, and progress tracking, as well as collaborating with various cross functional teams to help improve sellers growth. Join us as we drive the future of e-commerce here at TikTok.
• Build user awareness of e-commerce on TikTok platform.
• Plan the annual campaign calendar for the marketplace, a specific category or a specific portfolio of products, execute against the plan by coordinating xFN teams, and conduct post-mortem analysis.
• Manage social handles with marketing team, and collaborate with marketing, operation and growth teams to build e-commerce brand awareness.
• Minimum Bachelor's Degree or above.
• 5 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
• Proficient in English and Thai language.
• Preferred Qualifications.
• 2 years+ of team management experience.
• Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
• Good at communication and coordination of cross functional teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Craft strategy for Tiktok Shop to be #1 platform in proactively working with local authorities and empowering Thai economy.
• Build impactful projects to empower SME sellers.
• Identify key goverment stakeholders, and how can Tiktok Shop contribute to government's intiatives.
• Be key point of contact and manage relationship with regulatory officials, industry stakeholders, trade associations, and proactively identifies opportunities to deepen collaborations with key stakeholders for the region assigned.
• Collaborate with internal stakeholders, including management and country leads, to gather insights on regional challenges and opportunities.
• Facilitate effective communication and collaboration across departments to ensure cohesive implementation of strategic initiatives.
• Minimum Bachelor's Degree or above.
• Proven experience working with senior leaders/executives to establish strategic plans and objectives.
• Ability to effectively handle ambiguity, to collaborate and partner with business leaders and to be effective in a matrixed multinational corporate environment.
• External Relations - proven track record of at least 3 years in consultancy, corporate, (inter-)governmental organisation or trade association.
• Fluent in English and Thai.
• Preferred: Masters or higher-level degree in Business Administration, Economics, International Relations.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo..
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• Organize and coordinate cross-departmental resources to define and support business growth activities
• Collaborate with our teams in Southeast Asia to conduct analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations
• Support strategic projects to drive platform growth, including GMV, buyer CRM, seller program adoption rate and other key metrics with cross-functional partners such as marketing, seller management, and operations
• Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
• Minimum Bachelor's Degree or above
• Proficiency in English is required
• At least 3 years of relevant experience in large ecommerce platforms, leading consulting or Internet companies
• Deep understanding of the ecommerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, livestreaming, and digital trends landscape
• Good communication and interpersonal skills, strong logical thinking, and analytical skills
• Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience
• Candidates with 1~2 years of prior overseas study / work experience and willingness to consider overseas assignment is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.