เงื่อนไขการค้นหา

ทักษะ:

Assurance, Risk Management, Automation

ประเภทงาน:

งานประจำ

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Provide technical guidance and review for automation implementations, including TypeScript-based test frameworks (e.g., Playwright, Cypress), ensuring maintainability, scalability, and alignment with QA standards.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• API testing (REST, JSON/XML, Postman or similar tools).
• Mobile application testing (Android/iOS platforms).
• Mini app testing (within super apps or embedded environments).
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Significant experience in a complex fast paced environment.
• Minimum 2 years of prior relevant people management experience.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities: Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Develop and prioritize channel strategies.
• Manage and develop distributors across ETC and OTC.
• Define market entry strategies for new product launches.
• Oversee channel performance and alignment.
• Ensure pricing governance and channel integrity.
• Work closely with R&D and Regulatory teams.
• Bachelor's Degree or higher in Pharmacy, Pharmaceutical Sciences, Life Sciences, Business, Marketing or related fields.
• 5-8 years of experience in Pharmaceutical, Healthcare, or Health FMCG.
• Strong understanding of ETC and OTC structures.
• Proven distributor management experience.
• Knowledge of healthcare regulatory communication.
• Strategic mindset with leadership capability.

ทักษะ:

Compliance, Accounting, Finance

ประเภทงาน:

งานประจำ

• Lead and oversee daily Accounts Payable operations including invoice indexing, validation, clearing, and payment processing.
• Ensure invoices are processed accurately and within agreed turnaround time and service level agreements.
• Manage payment runs and ensure timely and accurate settlement of vendor invoices.
• Handle AP related queries, exceptions, and escalations, working closely with Business teams.
• Perform and review reconciliations, including vendor accounts and clearing accounts.
• Support month end closing activities including journal entries, accruals, and reporting.
• Ensure compliance with internal controls, approval matrices, and audit requirements.
• Prepare and review operational reports and KPIs related to AP performance.
• Identify process gaps and drive continuous improvement initiatives.
• Provide day to day guidance, coaching, and performance monitoring for the AP team.
• Support knowledge sharing, training, and adherence to standard operating procedures.
• Degree or diploma in Accounting, Finance, or a related field.
• Minimum three to five years of experience in Accounts Payable or PTP operations.
• Prior Team Lead or supervisory experience is strongly preferred.
• Experience in a Finance Shared Service Centre or BPO environment is highly desirable.
• Added advantage if candidate has experience in the insurance industry.
• Hands on experience with invoice processing, payments, reconciliations, journal entries, and reporting.
• Experience working with ERP systems such as SAP or similar platforms is preferred.
• Strong communication, leadership, and stakeholder management skills.
• Ability to work in a fast paced, high volume environment.

ทักษะ:

Project Management, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Bachelor's degree or above.
• Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks.
• Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred Qualifications.
• Experience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Define and uphold the museum s learning philosophy across all programmes.
• Translate play-based learning, EYFS, and Reggio-inspired approaches into practical, visible experiences.
• Ensure all programmes are play-first, developmentally appropriate, inclusive, and meaningful.
• Programme Creation & Asset Utilisation.
• Design programmes that maximise the use of museum spaces and facilities to attract families, children, and schools.
• Create workshops, events, exhibitions, field trips, guided sessions, and private birthday programmes.
• Explore collaboration opportunities with well-known brands, publishers, artists, and organisations, aligned with the museum s values.
• Programme Delivery & Staff Management.
• Lead key programmes directly and manage Play Facilitators during delivery.
• Train, guide, and coach facilitators on play-based practice, behaviour, language, and boundaries.
• Plan staffing structures and facilitator roles for programmes and birthday events.
• Materials & Resource Planning.
• Define material standards and plan material usage and replenishment for all programmes.
• Coordinate with Operations to ensure materials are ready, sustainable, and cost-effective.
• Reporting & Cross-Team Coordination.
• Report to the General Manager and present programme plans for approval, including staffing, materials, sales approach, and budget considerations.
• Present approved programme plans to the Marketing Team to support clear communication and promotion.
• Review programme performance and feedback to support continuous improvement.
• Qualifications & ExperienceDegree in Early Childhood Education, Education, Child Development, Art Education, or related field.
• Minimum 5 years experience in play-based or early years education, museums, or similar settings.
• Proven experience designing and leading educational programmes for children.
• Strong understanding of play-based learning and early childhood pedagogy.
• Creative thinker with the ability to turn spaces and resources into engaging experiences.
• Confident leader with experience managing staff and live programmes.
• Strong communication skills in Thai and conversational English.

ประเภทงาน:

งานประจำ

• Executive events, industry forums, and C suite roundtables.
• Joint marketing campaigns and thought leadership initiatives.
• Partner-driven demand generation activities aligned to Thailand market priorities.
• Strengthen Accenture s market positioning in Thailand as a strategic Google partner across priority industries..
• Act as a key point of contact for Google partnership engagement in Thailand, ensuring alignment on priorities, messaging, and execution..
• Apply Accenture best practices to establish a structured, repeatable partner engagement model for the local market..
• Enterprise AI & Market ActivationDrive Agentic AI market activation in Thailand, translating advanced AI capabilities into clear enterprise value propositions..
• Orchestrate cross-functional collaboration across Strategy & Consulting, Data & AI, Cloud, and Industry teams..
• Partner with internal AI Centers of Excellence (CoEs) to bring innovation into client-facing discussions..
• Lead and support client conversations with senior executives, helping organizations adopt next-generation AI operating models..
• Identifying high-impact AI and GenAI use cases.
• Supporting solution positioning and value storytelling.
• Advancing opportunities from concept through to execution..
• Qualifications15+ years of experience in partner development, ecosystem strategy, market development, or enterprise technology roles.
• Strong Google ecosystem experience, gained through extensive experience working with Google Cloud / Google AI in enterprise environments..
• Proven experience driving commercial outcomes, including revenue growth, market expansion, or P&L ownership..
• Strong understanding of AI, Generative AI, and Agentic AI trends, with the ability to connect technology innovation to business value..
• Experience working with large AI programs or AI Centers of Excellence..
• Strong executive presence with the ability to engage senior client and partner stakeholders in Thailand.

ทักษะ:

ISO 27001, DevOps, Swift

ประเภทงาน:

งานประจำ

• Manage end-to-end cryptographic key lifecycle (generation, distribution, rotation, backup, archival, destruction).
• Administer and operate Hardware Security Modules (HSMs), preferably Thales Luna HSM.
• Define and enforce key management policies and procedures aligned with banking regulations and industry standards (e.g., PCI DSS, ISO 27001).
• Support encryption key integration across banking applications, core systems, payment systems, and digital channels.
• Conduct key ceremonies and maintain audit logs.
• Vault & Secrets Management.
• Administer enterprise vault platforms (e.g., HashiCorp Vault or similar).
• Manage secrets lifecycle (API keys, certificates, tokens, database credentials).
• Configure access control policies, role-based access, and segregation of duties.
• Integrate vault solutions with applications, DevOps pipelines, and cloud/on-prem infrastructure.
• Monitor vault security posture and perform regular health checks.
• Security & Compliance.
• Ensure compliance with regulatory requirements (BOT, PCI DSS, SWIFT CSP, etc.).
• Perform risk assessments related to cryptographic controls.
• Support audit activities and provide evidence for internal/external auditors.
• Participate in incident response related to key compromise or vault breaches.
• Architecture & Improvement.
• Contribute to cryptographic architecture design and secure key management framework.
• Support post-quantum cryptography transition planning (if applicable).
• Recommend best practices and continuous improvements for key and secrets management.
• Apply now if you have these advantages.
• Bachelor s degree or higher in computer science/ data science or any related field.
• Minimum of 3-7 years of experience in Information Security or Cryptography (Banking Financial industries are advantage).
• 3-7+ years of experience in Information Security or Cryptography.
• Hands-on experience with HSM (Thales Luna preferred).
• Experience in Vault or Secrets Management platforms (e.g., HashiCorp Vault).
• Experience in banking or financial services environment is highly preferred..
• Strong understanding of cryptographic principles (PKI, symmetric/asymmetric encryption, TLS, key wrapping, key derivation).
• Experience with key lifecycle management processes.
• Knowledge of PKI, certificate management, and CA integration.
• Familiarity with PCI DSS encryption requirements.
• Scripting skills (e.g., Bash, Python, PowerShell) are a plus.
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
• Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

ทักษะ:

Finance, Software Development

ประเภทงาน:

งานประจำ

• Bachelor s degree/Master s degree in Finance, Administration, Computer Science or equivalent.
• 10+ years of working experience of solid, demonstrable experience in software development.
• 3-5 years of working experience of solid, demonstrable experience as Business Analyst or System Analyst in large-scale projects.
• 5 years of working experience in banking, financial, or payment industry.
• 5 years of people or team management and at least 3 people in the team.
• Knowledge.
• Experience in Banking/ Financial Service projects.
• Experience in API ecosystem.
• Experience and Knowledge of agile and waterfall methodologies.
• Experience in working on requirements with business teams.
• Experience in performing root-cause analysis and preliminary problem diagnosis.
• Knowledge of BIAN and ISO20022.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Significant experience in a complex fast paced environment.
• Minimum 2 years of prior relevant people management experience.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities: Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ทักษะ:

Market Research, Research, Project Management, English

ประเภทงาน:

งานประจำ

• Own and manage the end-to-end project roadmap, from initial concept to platform launch.
• Translate strategic direction into clear execution plans, detailed timelines, and measurable outcomes.
• Lead course ideation, market research, focus groups, learner insights, and concept validation.
• Identify, engage, and develop partnerships with academic institutions and industry experts on a course-by-course basis.
• Coordinate curriculum framework development and learning structure with internal and external partners.
• Design comprehensive learner pathways, including employment, internship, freelance, and entrepreneurship opportunities.
• Collaborate with internal teams to shape the learning platform, student journey, and delivery model.
• Support course-level feasibility studies, including pricing strategy, cost structure, and scalability assessment.
• Act as the central coordination point, ensuring alignment and communication across all stakeholders and workstreams.
• QualificationsBachelor s degree or higher in Business, Education, Management, Digital Technology, or related fields.
• Minimum 5 years of experience in Project Management, Program Development, EdTech, Startup, or Business Development.
• Strong strategic thinking, planning, and organizational skills.
• Experience working with academic institutions, training partners, or industry experts.
• Solid analytical ability with experience in market research and needs validation.
• Comfortable working in an early-stage, fast-moving environment with evolving structure.
• Entrepreneurial mindset with strong ownership and execution capabilities.
• Excellent communication and stakeholder management skills.
• Proficiency in project management tools (e.g., Asana, Trello, Notion).
• Good command of English for working with external partners and international institutions.

ทักษะ:

Biology, Problem Solving, Excel

ประเภทงาน:

งานประจำ

• Lead the Germplasm development program and projects for Solanaceous crop species for APAC region, across Local breeding programs.
• Lead the breeders in APAC to strategize breeding schemes to meet or exceed specifications agreed. Prioritize milestones, allocation of resources with use of new technologies.
• Lead innovation processes to deliver hybrids with new value-adding traits to grow new markets and increase market share (leverage international and local innovation).
• Secure cross functional collaborations of breeder's including technical supports.
• Ensure completion of projects & completeness of breeding data in breeding and seeds development platforms.
• Empower breeding team, motivate and enhance capabilities.
• Direct people responsibility: 5 to 8 direct reports.
• Germplasm Development Lead for Tomato, Peppers and others solanaceous crops as applicable for APAC region.
• Lead the Solanaceous crop GD team to drive and deliver a value-added pipeline as per market need.
• Monitoring, evaluation and stream line breeding projects and development work to deliver hybrids as per market needs.
• Plan and deliver technical and innovation projects for speedy delivery of hybrids.
• Define and periodical review of Product Profiles, development pipelines, and New Product Advancements with Regional and Country stakeholders.
• Facilitate / organize Crop specific technology usage (Genomics, Phenomics, MM & Cell biology).
• Address country and crop specific PVP / IP related matters through country teams and LIPL.
• Motivate, guide and develop crop breeding team.
• Secure APAC crop interests at Global level.
• Yearly and Monthly progress calibration and monitoring to address mid/long term strategy.
• Develop & implement Regional GD Strategy for Solanaceous crops.
• Setting breeding targets for breeders and evaluate them.
• Key deliverables with value addition products to the market as per plan.
• Establish crop related innovation platform for future / new traits and manage operational aspects of IP development and protection.
• Participate and contribute relevant meetings to ensure region interest and needs.
• Arrange regional crop GD meeting to review technical program/projects, priorities, usage of new technology, gap and action plan for speedy delivery of products and biosafety related matter.
• Regional SOL breeding team management.
• Co-ordination with cross functional stakeholders (MST, BO, supply chain,.).
• Identify and organize people development needs (training, exposure).
• Timely reporting of work responsibility to regional & global GD/SD.
• Follow up of annual plan / calendar.
• Monitoring country/regional level breeders for responsibility and project plan.
• Financial responsibility.
• Contribute to Portfolio assessment, and development of regional strategy including Med and Long term plans with KPIS / OKRs.
• Budget inputs and productivity.
• Contribute content to investment proposals (capital, germplasm, breeding & recruitments).
• Interact with cross functional team to define and finetune segments and product profile.
• Strong Plant breeding and Genetics knowledge.
• Market information for respective crop and segments.
• Masters in Plant breeding / Vegetable/FC breeding (Ph.D. preferable).
• Leading team.
• Breeding & evaluation of germplasm & hybrids.
• Financial management with managerial ability.
• Good oral and written communication skill.
• Problem solving ability.
• 10 plus years experience in leading team and large programs.
• Critical Leadership capabilities.
• Sets ambitious strategic goals for medium and long term project.
• Encourages innovations for creating edge over competition.
• Skillfully plans, organises and monitors performance to meet the deadlines.
• Coaches / mentor team to excel by setting clear direction and providing opportunities for learning, development and growth.
• Decisive to manage judicious use of allocated resources.
• CRITICAL SUCCESS FACTORS AND KEY CHALLENGES.
• Lead technical team, drive regional strategies to deliver better product with value addition to the market, Increase market share and profitability, timely and systematic follow up at every stage and plan. Stakeholder engagement and communication.
• Requires frequent domestic & international travels.
• Able to listen and analyze situation before planning and making decision about strategy, product and performance.

ทักษะ:

Software Development, Automation, Assurance, English

ประเภทงาน:

งานประจำ

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Manage team sizing 10 staffs up.
• Minimum 5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.

ประเภทงาน:

งานประจำ

• To lead, manage and support development team for implementing commercial banking digital solution by focusing on web application. His/her has to motivate development team to compile with SDLC process, provide architectural guidance to development and production support team to ensure the application(s) stability, operability and maintainability and keep abreast of technology trend to continuously improve the application and solution platform.
• MajorAccountabilities.
• Manage and enhance key functional and technical areas within the development team.
• Lead a technical team to do the project delivery.
• Work closely with the key stakeholders to consult them to understand and navigate digital program and platform.
• Provide necessary solution & architecture recommendations and assess deliverables from the project.
• Be responsible for the timely deliverables (including code, configuration, documentation, controls etc.) from the projects with absolute quality.
• Actively participate and contribute to the Technical Design ensuring project is implanting in the agreed direction and with the scalability and end-to-end solution with best practices in mind.
• Be the key contact person for the technology/ technical issue.
• Investigate defect to find cause and communicate with developer and/or vendor to correct.
• Education Background.
• Bachelor s degree/Master s degree in Management Information System, Computer Science, Computer Engineering, IT, Business Administration or related fields.
• Knowledge.
• Strong knowledge technical skill both front-end, back-end and relational database; C#,.Net, GoLang, MS SQL
• Strong knowledge in IT strategy, IT governance and enterprise architecture
• Strong knowledge in IT operating model, IT capability and performance improvement.
• Good knowledge in IT portfolio, investment and organization supply
• Good knowledge in financial services industry.
• Skills.
• Consulting skills - problem solving, analytical thinking, creativity thinking, storyboarding and conducting effective meeting.
• Management skills - leadership, coaching, teamwork, trust building and conflict management
• Interpersonal skills - communication, influencing, negotiation
• Good in English skill in written and speaking.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Social Media Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Develop and Execute Acquisition Strategy: Own and drive TikTok Shop Thailand s merchant acquisition strategy, focusing on bringing in high-quality sellers that align with platform goals.
• a. Lead Pool Identification: Identify and prioritize high-potential lead sources with a sharp focus on sellers capable of generating high GMV and strong revenue take rates. b. Seller Prioritization Framework: Develop a clear, data-driven prioritization model to guide acquisition focus across categories and seller types. c. Seller Insi ...
• Tailored Acquisition Workflow Design: Craft scalable, segment-specific acquisition workflows that address seller pain points while accelerating time-to-onboarding.
• This includes but not limited to: a. Designing and maintaining standard operating procedures (SOPs) that ensure consistency, efficiency, and alignment across acquisition touchpoints. b. Recruiting and managing a team of contractors to support lead generation, outreach, and onboarding ensuring agility and coverage across seller segments and regions. c. Training BPO teams from external partners to execute acquisition workflows at scale, while maintaining quality and seller-centricity.
• Incentive Program Development: Design and optimize seller incentive programs that balance business objectives with budget constraints while enhancing TikTok Shop s appeal over competing platforms.
• Cross-Functional Alignment & Collaboration: Collaborate closely with internal stakeholders especially incubation teams, and category/cluster teams to ensure strategic alignment, seamless onboarding, and effective seller handover for long-term success.
• a. Number of sellers onboarded b. % of onboarded sellers by target segment c. Number of assortments uploaded.
• Bachelor's Degree or above.
• 5+ years of experience in business development, sales, or growth roles preferably within e-commerce, tech, or consumer platforms.
• 3+ years of experience in leading a small team.
• Fluent in Thai and English; Mandarin speaking is required to communicate with Chinese sellers.
• Deep understanding of Thailand s digital commerce landscape and the local seller ecosystem across different segments.
• Analytical and data-driven; skilled in defining success metrics, interpreting data, and making informed decisions to guide strategy and operations.
• Demonstrated hands-on approach with a strong bias toward execution and experimentation; able to quickly test, learn, iterate, and scale based on real insights from the field.
• Strong communication and stakeholder management skills, with the ability to influence across functions and levels.
• Proven ability to lead and align with cross-functional teams especially in operations, product, and analytics to deliver cohesive and scalable solutions.

ทักษะ:

Social media, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Source, recruit, and manage creators in the fashion category across platforms.
• Build strong relationships with creators and brand to support long-term collaboration.
• Match creators with suitable product categories and campaigns based on performance, audience, and content style.
• Grow creator's community and identify creator community's brand persona.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Maintain and cultivate the growth of TikTok creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Collaborate with cross functional team teams (marketing, category, and performance) to brief creators and execute high-impact campaigns.
• Monitor and analyze creator performance metrics (CTR, GMV, ROAS, engagement,Join rate) to optimize campaigns.
• Role out Genre campaign from end to end.
• Including timeline management and task allocation.
• Ensure content aligns with campaign objectives, brand tone, and platform best practices.
• Guide creators on storytelling, formats, hooks, and trends specific to Gadget & Technology audiences.
• Provide insights and recommendations to improve creator strategies and product-market fit.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• 5 years+ of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
• Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
• E-commerce background is a plus.

ประเภทงาน:

งานประจำ

• Define the change vision, acceptance strategy, and roadmap to support large-scale transformation programs.
• Design and execute change initiatives, including developing the required skills, structures, tools, and support mechanisms to drive organizational readiness and adoption.
• Provide expert guidance on Change Management and recommended expertise in Change Analytics, Journey Management, and advanced Stakeholder Management.
• Lead and mentor the change team to ensure high-quality delivery and effective team performance.
• Engage and collaborate with multiple teams across the organization, contributing to strategic decisions and providing cross-team solutions.
• Develop and implement innovative strategies to enhance change adoption and drive business outcomes.
• Facilitate workshops, training sessions, and communication activities to build awareness, understanding, and commitment to change.
• Monitor, measure, and report progress toward the target state, using data-driven insights to assess effectiveness and adjust strategies as needed.
• Foster a culture of continuous improvement, agility, and adaptability within the client organization.
• Partner with leadership to ensure alignment between change initiatives and overall organizational goals.
• 8-12 years of experience in Change Management, Organizational Change, Transformation, or related fields.
• Proven experience leading large-scale change initiatives within complex environments.
• Strong expertise in Change Management; proficiency in Change Analytics and Journey Management is advantageous.
• Advanced capability in Stakeholder Management and influencing senior leaders.
• Excellent communication, facilitation, and leadership skills.
• Ability to solve complex problems, manage multiple workstreams, and deliver outcomes across cross-functional teams.
• Experience working in consulting environments is preferred.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Monitor daily sales performance, pricing accuracy, promotions, and customer service quality across all platforms.
• Act as the key escalation point for operational issues, coordinating with internal teams and external partners to resolve problems effectively.
• Lead weekly performance reviews, track KPIs (sales, AOV, order volume, customer response, complaints), and set short-term targets.
• Analyze sales data and campaign performance to identify opportunities, risks, and improvement actions.
• Prepare weekly and monthly performance summaries for management.
• Review campaign and promotion effectiveness and plan future initiatives to drive sales growth.
• Monitor competitor activities and market trends to support strategic decision-making.
• Coach, evaluate, and develop team members to ensure high performance and continuous improvement.
• Bachelor s degree in Business, Marketing, or related fields.
• Minimum 5-7 years of experience in e-commerce, marketplace, food delivery, or retail operations.
• Strong experience managing 3rd Party platforms and cross-functional stakeholders..
• Excellent analytical, problem-solving, and decision-making skills.
• Proven leadership and team management capability.
• Ability to work under pressure and manage multiple priorities.
• Good command of English communication skills.

ทักษะ:

Scrum, English

ประเภทงาน:

งานประจำ

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.