เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Handle customer interactions through chat, email, and outbound calls.
• Respond to and support customer inquiries related to product purchases, including issues such as refunds, shipping delays, and incorrect product shipments.
• Act as an intermediary between merchants and customers, communicating decisions and updates to both parties.
• Investigate and resolve customer complaints and concerns with a focus on delivering a positive experience.
• Provide feedback and insights to improve the customer service process and enhance platform efficiency.
• Thai national.
• Native in Thai speaking, listening, writing.
• Bachelor degree.
• Fresh graduates are welcome.
• Work onsite.
• Able to work in shift rotations.
• Shifting timing: 11.00-20.00, 14.00-23.00.
• 5 days per week.
• KPI performance & Attendance incentives.
• Medical Insurances.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ทักษะ:

Social media, Research, Meet Deadlines

ประเภทงาน:

ฝึกงาน

• Initiate ideas for campaign and content marketing to promote Bitkub and expand the customer base.
• Continuously measure the quality of campaigns/engagement efforts by capturing and analyzing the appropriate social data/metrics and insights, and then acting on that information.
• Help the marketing team with the social media space, engaging in dialogues, and answering questions where appropriate.
• Support marketing team in organizing various projects.
• Research the market and competitors to support and achieve the team's objectives.
• Provide operation support as assigned e.g. arrange and participate in team meetings, produce reports, presentations, minutes of meetings, and briefs.
• Study in Marketing, Business Administration, or any related field.
• Good understanding of various social media channels and online advertisement tools.
• Knowledge of the current trends and content strategies for different target demographics.
• Passionate about Blockchain technology and have the willingness to self-learn.
• Ability to meet deadlines, self-management, skill, and ability to handle tasks with speed and accuracy.
• High energy and responsibility, a positive "can do" attitude, and results-driven.
• Must be creative in the way of thinking and execution.
• Internship period 3-6 months.

ทักษะ:

Creative Thinking

ประเภทงาน:

งานประจำ

• Department: Marketing.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Plan and create social content to promote artists across various online platforms to increase engagement.
• Stay updated on current trends to organize activities that align with the target audience.
• Analyze the content direction and community of Thai artists to provide insights for company growth.
• Recommend and strategize, offering consulting on target groups, and prepare reports.
• Bachelor s degree in Communication Arts or a related field.
• Creative thinking and innovative ideas.
• Strong planning, problem-solving, and analytical skills, with the ability to adapt in real-time.
• Experience in creative or marketing roles will be considered a plus.
• Proficient in using computer programs.
• Keen interest in both Thai and international music artists, staying updated on current trends.
• Passionate about music and entertainment.
• ประสบการณ์ 2 ปีขึ้นไป.
• จำนวน 1 อัตรา.