เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Responsible for stocks reconciliation activities including tank inventories, preparing, and submitting inventory reports, investigations for discrepancies. Ensure that all stock and material movements/transactions are entered correctly into the system and that problems associated in this area resolved timely. Confirm that loadings are entered correctly into the system and resolved any problems associated in this area. Verify and record the correct quantity of hydrocarbons leaving the terminal, ensuring accurate loss control and duty recording compliance.
• Responsible for preparing End-of-days reports and for ensuring proper reviews, approvals, and retention of documents takes place.
• Responsible for preparing government-related reports and documentation with proper submission.
• Responsible for records management on-site including proper records retention.
• Responsible for office/terminal administration activities such as inventory of office/maintenances supplies.
• Act as focal point to interface with Road Transport and Shell-contracted haulers, including participating in the RT meetings with hauler s staff and drivers (i.e. toolbox meeting, safety stand-down)
• Manage and control overall terminal KPI as per targets, such as terminal operation excellence, product quality, road transport operation, terminal budget (Opex), stock gain/loss and safety.
• Actively support the regular and annual terminal assurance review together with all colleagues.
• Be actively involved in the implementation of operational standard on-site (e.g. Terminal Operations Manual, HSSE & SP Control Framework).
• Participate in the development of site-specific local operating procedures for site safety critical tasks. Perform site safety critical tasks according to procedure, as required.
• Perform and provide all required trainings for terminal team ensuring compliance to local operating procedures.
• Lead safety discussion on-site. Arrange for/conduct safety talks, toolbox meetings and sharing/learning from incidents.
• Promote good attitude, competence and heart & mind among staff and contractors so that all activities in terminal are carried out properly and safely.
• Model generative HSSE culture behaviours and promote this within site contractors. Drive Shell s commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety program.
• Demonstrate ethical leadership. Role model and drive accountability for adhering to safety, ethics and compliance standards (Shell s General Business Principles, Code of Conduct, Life-Saving Rules, T&S compliance requirements, country regulations and other standards) in order to elicit a strong societal license to operate.
• Actively participate in the planning of own work and contribute to develop of team priorities. Take personal accountability for delivery of outcomes and understood impact to bottom line. Demonstrate care and inclusive and collaborative behaviours to drive sustained business performance.
• Build trust and maintain excellent works relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.).
• Manage safety and compliance risks of the terminal. Promote and model adherence to safety and compliance standard and legal requirements, embed control barriers, and directly intervene when risks arise.
• Act as Terminal Manager in coordination with all stakeholders (i.e. FPT, hauler, Local Excise, Local Municipality, colleagues etc.) to ensure smooth operations and full compliance with HSSE standards and regulations/requirements.
• Actively coordinating with Supply, OtD, Marketing and all relevant colleagues to provide the right support promptly to achieve E2E benefits.
• Support Line Manager for any additional assignments.

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• 2~3 years of experience in HR operations;.
• Good understanding of labour/compliance laws, cultural nuances and HR best practices;.
• Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);.
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;.
• Highly proficient and excellent communication skills in English.
• Preferred Qualifications.
• Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;.
• High level of discretion, confidentiality, and ethics;.
• Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;.
• Experience in setting up relationships & handling trade unions is a plus.

ประเภทงาน:

งานประจำ

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Operate and assist in the daily maintenance of the HIPPO.
• Perform manual tasks such as loading and unloading materials, cleaning equipment, and supporting the operations team.
• Identify and solve problems that may arise during operations to keep things running smoothly.
• Ensure safety protocols are followed at all times.
• Collaborate with team members to ensure efficient and effective operations.
• Maintain cleanliness and organization of the worksite and equipment.
• Report any equipment malfunctions or concerns to the supervisor.
• Assist with other operational tasks as required.
• Previous experience in manual labor or hands-on work is preferred.
• Proactive, problem-solving attitude.
• Basic English communication skills are an advantage, but not essential.
• Ability to work outdoors and in various weather conditions.
• Willingness to work 5 days a week on-site at the HIPPO.
• Ability to work well as part of a team.
• A strong sense of responsibility and attention to detail.
• The opportunity to make a meaningful impact in reducing plastic pollution.
• A dynamic and supportive work environment.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operations, data center, or facility operations experience.
• 2 years of experience in critical facilities management, including facility, technical, and team management.
• Preferred qualifications:Master's degree in a related Engineering field.
• Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
• Ability to develop and grow team members, through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
• As a Data Center Facilities Manager, you will be responsible for leading a team in 24/7 Data Center operations. You will be responsible for working towards Service-level agreements (SLAs) with internal teams on uptime, efficiencies and cost. You will grow the campus team to meet the needs of the business, and leverage technical talent across the campus and identify key hiring needs for regional data centers.In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs in emergency situations or abnormal conditions, you will manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesPlan and execute campus operational budgets, expense forecasting and manage established budgets.
• Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
• Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
• Empower your team through hiring, talent development, and career support. Integrate Google-wide strategy with internal and external partners, ensuring aligned goals.
• Implement and drive the safety culture at the site. Lead by example, deliver results, develop people, and build community.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

ทักษะ:

Quality Assurance, Assurance, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Operations team moderates millions of videos globally every day, ensuring we are bringing only safe content to our users. The team develops unified global rules for diversified video and header accounts, manages and optimizes efficiency and accuracy, and provides weekly data analysis of TikTok content diversity.
• What will I be doing?.
• Grow the team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of policies and the target.
• Responsible for localising working processes and strategies, managing projects with specialists and providing the results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, and fake news.
• What should I bring with me?.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working in content labeling, content quality, safety or related areas in a major tech or media company.
• Minimum 1 year working experience in team management.
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai language).
• Team player and ability to collaborate with different teams.
• Strong attention to detail and ability to work independently.
• Deep understanding of online video contents, recommendation system, algorithm is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Event Planning, Financial Reporting

ประเภทงาน:

งานประจำ

• Act as the primary contact for managers, employees, clients, and external partners.
• Manage calendars, schedule meetings, and handle travel arrangements (air tickets, hotels, catering, and itineraries).
• Organize departmental meetings, team-building activities, and group morale events, including logistics and cost control.
• Prepare reports, presentations, and administrative documents as needed.
• Support administrative tasks such as creating POs, system updates, and basic bookkeeping.
• Assist with onboarding new hires and provide coaching for the department.
• Take meeting dictation, minutes, and ensure follow-up actions are completed.
• Contribute to well-being activities organized by the AA community.
• Provide administrative support for visitors and external guests.
• Assist with event planning, including logistics for group and lab events.
• Update and maintain the group s distribution list.
• Manage expense submissions, approvals, and assist with financial reporting.
• Support content creation for events, including collaboration with partners and organizers.
• Assist with internal and external communications, including translation and policy QA support.
• Perform general office duties such as ordering supplies, maintaining records, and preparing invoices.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
• Preferred skills.
• Good English Communication and Experiences in PMO.
• Minimum years experience required.
• 3 years and above.
• Additional application instructions.
• Thai & English skills, good Human Relationship, Flexible.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.
• April 30, 2025

ทักษะ:

Good Communication Skills, Negotiation

ประเภทงาน:

งานประจำ

• Bachelor's in engineering, supply chain, Logistics or related fields.
• Strong in transportation operation management such as 3PL and service provider is a plus.
• Good communication skills.
• Good team player.
• Strong in analytical, proven problem-solving skills.
• Good negotiation and tough minded.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Multitasking, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
• Prepare data reports for AMLO and BOT.
• Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
• Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
• Basic knowledge of banking or financial institution operations, minimum 3 years experience.
• Skills in standard accounting principles.
• Ability to provide operational insights for both new and existing processes.
• Responsible for routine tasks and testing new systems or system enhancements.
• Ability to write test documentation (test scripts, business requirements, design reports).
• Ability to convey system enhancement knowledge to colleagues.
• Excellent English proficiency.
• Good communication and interpersonal skills.
• Experience in Risk and Control of Digital Banking services is a plus.

ทักษะ:

Compliance, Automation, Risk Management

ประเภทงาน:

งานประจำ

• Lead and enhance security operations, mentoring team members and implementing advanced security strategies.
• Architect and enforce security frameworks for IT systems, networks, and cloud environments.
• Monitor, detect, and respond to cyber threats, conducting forensic investigations and post-incident analysis.
• Oversee vulnerability management, system hardening, and security compliance.
• Manage identity and access controls, privileged accounts, and authentication mechanisms.
• Drive security automation, process improvements, and adoption of emerging technologies.
• Conduct security awareness training and ensure best practices across the organization.
• Minimum 5+ years of experience in security operations, with a strong focus on incident response, vulnerability management, and risk assessment.
• Proven experience leading incident response efforts and conducting root cause investigations.
• Experience with vulnerability management, and overseeing the security pipeline.
• Experience with security standardization and IT compliance certification and audit.
• Experience with risk management frameworks and methodologies.
• Expert knowledge of security tools, including SIEM, EDR, vulnerability scanners, and penetration testing tools.
• Strong understanding of network protocols, cloud operating systems, and security concepts.
• Strong understanding of security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and analysis is a plus.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.
• Strong documentation and reporting skills.
• Ability to effectively communicate technical risks to non-technical stakeholders.
• Understanding of the 3 lines of defense model is a significant advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Coordinated to remediation cybersecurity incidents and coordinated to provide cybersecurity services.
• Excellent communication (Thai and English) skill to co-operation with application team, infra team and subsidiaries team.
• Project / service tracking to ensure tasks assignments will be completed within timeline.
• Cybersecurity document in Thai and English such as cybersecurity manual and cybersecurity news etc.
• 3-5 years of experience in cybersecurity incidents & response, cybersecurity services, project coordinator and project management etc.
• Incidents Response (Prefer): Cortex XDR, NTA, Firewall, SIEM, DLP etc.
• Cybersecurity Services (Prefer): Penetration Testing, Awareness Training, Phishing Test etc.
• Cybersecurity Tools: DAST, VA Scan, CyberArk, WAF, Microsoft Security etc.
• Contribute towards the execution of policies, standards and procedures specific set by enterprise industry such as ISO27001, NIST, PDPA etc.
• Ability to think strategically, work with a sense of urgency and pay attention to details.
• Strong team player that collaborates well with others to solve problems and actively incorporate input from various sources.

ทักษะ:

Contracts, Internal Audit, Sales, English

ประเภทงาน:

งานประจำ

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field.
• Minimum 1 year of experience in Operations, Customer Support, or any related field.
• Good verbal and written communication skills in both Thai and English.
• Good explanation with a can-do attitude and a keen attention to detail.
• Customer-centric mindset focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult customer interactions.
• Comfortable working in a fast-paced and ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Finance, Excel

ประเภทงาน:

งานประจำ

• To take full operational, financial responsibility and leadership for managing a safe, efficient and profitable site for DHL Supply Chain and Makro. CDC Dry Operations must fully comply with OMS Principles, Governance and Standards.
• The Director Dry is to coordinate the maximum contribution of all departments within the CDC Dry Operations. Given that at times there are competing priorities a one team approach must be applied to deliver the correct outcomes for both DHL and Makro, when there are competing priorities.
• Be an effective member of the CDC Site Leadership Team.
• Approve targets for OMS KPI Tree indicators and additional Dry Operations metrics.
• Align Objectives & KPIs applicable to your team and consider how these have an impact on Dry Operations results.
• Including the required frequency for tracking, calculation method, reporting format and communication to new Leaders in your team as part of the onboarding process.
• Approve the OMS Roles & Responsibilities, adjusting the implementation stages to the areas within the CDC Dry Operations.
• Ensure all CDC Dry Operations Members receive their R&R as part of their onboarding process with the assistance of HR.
• Align the Roles & Responsibilities applicable to all CDC Dry Operations Team Members and ensure they are trained and prepared to carry out the required activities (see Excellence School responsibilities).
• Develop your TDM according to your Roles & Responsibilities.
• Align the TDM with those of your immediate leader, direct reports and Makro, taking into account the interconnected activities.
• Follow your TDM and review it when necessary. Align the TDM with those of your immediate leader, direct reports and Makro.
• Ensure that your Direct Reports and Their Direct reports develop their own TDM according to their responsibilities and align these across the team.
• Track Total Injury Frequency Rate of Dry Operations and the Site and understand deviations.
• Monitor the Dry operation's span of control and build a strategy to adjust it with your direct reports.
• Skills / Qualifications.
• Experienced within a similar operational position at senior management levels for a minimum of 10 years.
• Exceptional organizational, communication, and leadership skills.
• Experience across multiple operational functions and principles, including safety, security, finance, customer service, distribution center production or manufacturing, and employee management.
• Minimum education level BA.
• Proven ability to plan and manage operational process for maximum efficiency and productivity.
• Highly proficient with Microsoft Excel, Word, Access programs.
• Experience in developing budgets and business plans.
• Functional management experience with proven capability of setting and performance managing functional, team and individual performance KPIs.
• Proficient with warehouse management systems.
• Functional understanding of inventory management best practices.
• Proven analytical troubleshooting and problem solution skills.
• Demonstratable continuous improvement ability and experience, capable of leading continuous improvement.
• across a full business unit.