เงื่อนไขการค้นหา

ทักษะ:

Project Management, Analytical Thinking, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• บริหารอัตรากำลังคน ให้สอดคล้องกับแผนธุรกิจและอัตราการเติบโต.
• ติดตามการสรรหาบุคลากร เพื่อให้ได้ผลลัพธ์ตามเป้าหมาย.
• วางแผน ควบคุมกระบวนการคัดเลือก เพื่อให้ได้บุคลากรที่มีคุณสมบัติเหมาะสมตามกรอบอัตตรากำลังคนที่ต้องการ.
• วิเคราะห์และวางแผนการดำเนินงานด้านการบริหารอัตรากำลัง ให้สอดคล้องกับการสรรหา และควบคุมอัตรากำลังตามแผนอัตรากำลังประจำปี.
• จัดทำแผนงานและงบประมาณด้านว่าจ้างประจำปี (Recruitment Plan and Budget).
• บริหารจัดการกระบวนการประเมินผลทดลองงาน.
• ดำเนินการร่วมกับผู้บริหารในการจัดทำใบกำหนดหน้าที่งานสำหรับตำแหน่งใหม่และปรับปรุงใบกำหนดหน้าที่งานของตำแหน่งเก่าที่ลักษณะงานเปลี่ยนแปลงไปจากเดิม.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรีขึ้นไป บริหารทรัพยากรบุคคล รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้าน HR (Operation Manpower Management/Recruitment 5 ปี ขึ้นไป).
• มีทักษะ การเจรจาต่อรอง โน้มน้าว.
• มีทักษะ การให้คำปรึกษาแนะนำ.
• มีทักษะ การคิดและวางแผนเชิงกลยุทธ์.
• มีทักษะ การบริหารโครงการ.
• มีความรู้ การสรรหาและคัดเลือก.
• มีความรู้ ความรู้ด้านกระบวนการปฏิบัติงาน.
• มีความรู้ ความรู้ด้านการพัฒนาองค์กร.
• มีความรู้ การวิเคราะห์ข้อมูลและจัดทำรายงาน.
• สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.

ประเภทงาน:

งานประจำ

• บริหารและดูแลระบบการพัฒนาพนักงาน และวางแผนการเติบโตของพนักงานภายในหน่วยงาน.
• วางแผน ออกแบบ ระบบงานบริการ ตรวจสอบ และควบคุม ให้เป็นไปตามมาตรฐานที่กำหนด.
• บริหารทีมงานโดยการพัฒนา ให้คำแนะนำ/สอนงาน เพื่อให้ทีมงานสามารถทำงาน และให้บริการลูกค้าได้อย่างมีประสิทธิภาพตามมาตรฐาน ตลอดจนเพื่อให้บรรลุผลงานตามเป้าหมาย โดยลูกค้าได้รับความพึงพอใจในการบริการ.
• สำรวจความผูกพันของลูกค้า เพื่อประเมิน พัฒนา และปรับปรุงขั้นตอนการบริการ.
• รับข้อร้องเรียนในการแก้ไขปัญหาด้านการบริการลูกค้า เพื่อให้ลูกค้าได้รับความพึงพอใจสูงสุดในการบริการ.
• งานอื่นๆ ที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาวิชาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้านการตรวจสอบคุณภาพ โดยรวม 5 ปี ขึ้นไป (โดยมีประสบการณ์ด้านการบริหารคน 3 ปีขึ้นไป).
• มีทักษะ การให้คำปรึกษาแนะนำ.
• มีทักษะ การฝึกอบรมและพัฒนา.
• มีทักษะ ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
• มีความรู้ ความเข้าใจในธุรกิจ และการพัฒนาองค์กร.
• มีทักษะ การสื่อสารอย่างมีประสิทธิภาพ.
• มีทักษะ การแก้ไขปัญหาและตัดสินใจ.
• มีทักษะ การจัดการองค์ความรู้.
• สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.

ประเภทงาน:

งานประจำ

• Lead a team of Strategic Account Marketing Solutions Consultants in driving the media investment of an assigned portfolio of strategic accounts
• Manage accounts and relationships with different local and regional stakeholders
• Become a platform and product expert, and be the go-to person for Lazada's and external advertising solutions, media planning, strategy, optimization, and measurement for partners. Advise and consult with global brands and their media agencies on budget allocation, optimization, and performance tracking.
• Understand managed clients consumer funnel, goals, and strategy and help the team strategize on how to consult with their accounts partners while driving partner satisfaction, business results, and investment growth through media solutions
• Provide strategic and technical directions on how the team can support brands/sellers/their agencies to build efficient media plans (from planning to execution to post-mortem)
• Enable Commercial stakeholders and your team to manage the full sales cycle, from developing joint business plans and pitching to closing for new strategic accounts and growing existing accounts through effective strategies, including budgeting, optimization, and solution adoption.
• Collaborate and coordinate closely with regional and local cross-functional teams (commercial category teams, onsite, and data) to execute media activities and projects seamlessly.
• Bachelor degree s in business, or equivalent experience.
• At least 6 years in account management, digital marketing, or media sales that includes data-driven analysis of campaign performance.
• A strong Understanding in digital marketing especially on online advertising solutions.
• Account Management/Sales skill with passion in doing sales roles.
• Analytical skills. Proficiency in MS Excel and other data tools.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to navigate in ambiguity in a fast-paced environment with multiple priorities.
• Project management skills with ability to work effectively in a cross-functional capacity.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Direct Experience in E-Commerce or fast-moving tech companies.
• Hands-on advertising/media planning experience especially Facebook and Google Ads.
• Experience in managing brands or large client accounts
• 3 or more years experience in leadership role and/or team management.

ทักษะ:

Excel, Labor law, Negotiation, English

ประเภทงาน:

งานประจำ

• Work closely with BU Head and HR Teams and corporate team to understand best practices to be implemented to the team.
• Implement HR strategies, policies, system and processes by communicating to BU Head and HR teams to ensure the effectiveness of implementation.
• Be a Change Agent implementing change across the business functions.
• Consulting and monitoring strategy and PE Budget with BU Head and HR teams in part of Human Resource.
• Formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
• Bachelor s Degree / Master s Degree in Human Resources Management.
• Minimum 10 years of working experience in HR Business Partner or HRM function.
• Have experience in Retail, Wholesale, FMCG, Logistics/Distribution Center at least 5 years.
• Excellent for Excel & Data Analyst.
• Good command in English.
• Strong in HR and labor law knowledge.
• Good Business acumen.
• Strategic thinking with excellent communication and coaching skills.
• Good interpersonal and relationship management skills.
• Strong negotiation, influencing and building motivation skills.
• Professional, approachable and competent in dealing with difficult situations.
• Location: BJC Ekkamai (Bts Ekkamai).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Thai, Korean

ประเภทงาน:

งานประจำ

• Identify business opportunities and formulate business strategies/plans for LINE GIFT.
• Consult and work with LINE GIFT Business and Product teams to define action plans, key tasks, and goals based on the business strategies/plans.
• Ensure implementation and execution of the strategies/plans to drive LINE GIFT growth.
• Track, monitor, and control execution of strategies/plans.
• Conduct user and market research to understand the current trends and apply them to refine business strategies and action plans.
• Take on special tasks as a project manager when requested by Head of LINE GIFT.
• Master s degree in Business, Economics, or a related field.
• 5+ years in Business Strategy and/or PMO with background in top-tier management consulting firms.
• Exceptional skills in strategic thinking, problem solving, and communication.
• Proven track record in Strategy, Project Management, and Stakeholder Management.
• Professional proficiency in Korean is a big plus.
• LINE Thailand Head Office, Gaysorn Tower, Bangkok.

ทักษะ:

Microsoft Office, Excel, SQL, English

ประเภทงาน:

งานประจำ

• Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
• Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
• Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
• Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Experience in project management, strategy, operations, management consulting, and/or investment banking.
• Proven track record in managing complex projects with multiple stakeholders.
• Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
• Excellent organization capabilities, and able to operate independently.
• Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Be a team player with a collaborative mindset.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Initiate, develop and deliver exciting relevant corporate to trading area activities and closely work with Marketing and Operations to develop effective promotions and events for customers this delivers the sales targets.
• Prepare and conduct trade gap analysis to initiate trade plan and its activities & manage the evaluation and analysis of competitors, promotions and events performance to determine effectiveness and recommend the appropriate corrective plan to close the gap (if any) and better plan for future Quantify and value all future trade plan a ...
• Prepare and brief periodic plan including required mechanic, space allocation etc. to team.
• Develop the best events that excite customers to visit Lotus stores in order to deliver sales growth.
• Work closely with insight team to identify key customer needs and opportunities to develop an event plan which will be executed by the commercial, operations and marketing teams.
• Work closely with brand communications team to plan clear and engaging communication for events.
• Deliver an event plan with financial Key Performance Indicators for sales, return on space, strategic space planning, stock a nd exit planning.
• Support commercial in reviewing performance of an event and make recommendations.
• Simplify plans for staffs in stores with the better and matter shopping experience to customers.
• Ensure appropriate lead lead-times are identified and controlled to delivers all KPIs.
• Bachelor degree or higher in Marketing, Business Analysis and Management or any related fields.
• Having at least 5-7 years of experiences in Trade Marketing / Commercial with retail, FMCG, dynamic business background would be a BIG plus..
• Detail-oriented, Strong analytical, self-motivation, problem solving and presentation skills.
• Experience in project implementation is plus.
• Strong in Data analytics & reporting.
• Data Interpretation and able to connect the relevant information from varieties of sources.
• Able to point the key factors and alternative solutions.
• Business Acumen.
• Commercial Trade Analysis.
• Professional Presentation.
• Flexibility and Adaptation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประเภทงาน:

งานประจำ

• Help collect and summarize data analysis requirements for data application projects
• Collaborate with Data Product/Data Engineers on metrics framework design, metrics definition clarification, ready-to-use data tables
• Request and to develop fundamental data layer and dashboards for new business projects/initiatives.
• Design market/business insights report and performance measurement dashboards to share with senior management
• Design metrics frameworks to track business/project performance in a structured and systematic way, to reflect business performance and identify any business issue and challenges.
• Initiate ad-hoc analysis to address specific business performance and issues, and produce analysis report to senior
• management/business stakeholders
• Work closely with business stakeholders to understand business operation and performance, and provided valuable and/or actionable insights to support business for decision making/strategy planning.
• Bachelor's degree or equivalent practical experience.
• 6 - 9 years of working experience in an analytical position (business intelligence, MIS or analytics)
• Willingness to learn and use new business intelligence tools (i.e. Alibaba s platforms)
• Familiarity with Data tools and languages, with SQL and Excel are required
• Experience in conducting business analysis, reporting, data analysis, and providing thoughts and insight.
• Experience in business, strategy and/or consulting would be an advantage
• Can-do attitude, proactiveness and resilience to changes.
• Ability to prioritize multiple tasks and navigate independently in ambiguity.
• Solid analytical skills. Ability to analyze campaign performance to derive recommendation.

ทักษะ:

Sales, Salesforce, Java

ประเภทงาน:

งานประจำ

• Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
• Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
• Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
• Conduct quality reviews of our implementation to ensure they meet our high standards.
• Lead end-to-end pre-sales activities.
• Provide leadership and support for delivery teams and staff in local offices.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
• At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
• Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
• Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Strong understanding of Agile / Iterative delivery methodology.
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
• Ensure utilization of staff is optimized by tracking individual team member forecast.
• Allocating resources and responsibilities across the team to deliver business results and develop team members.
• Responsible for supporting quality programs throughout the entire SDLC period.
• Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• Requisition ID: 107352In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประเภทงาน:

งานประจำ

• Improve fix it right at the first-time activity for THI dealer.
• Issue Technical Service Information to dealer to support fix it right the first-time activity.
• IT/IS system development for Technical Service and Warranty group.
• Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.
• Qualifications Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
• Experience in OEM business in dealer operation / service field.
• Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
• Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
• Very good in analytical and problem-solving skill.
• Good understanding in THI dealer operation.
• Very good in communication skill for both THI and ENG.
• Positive mindset, service mind and can-do attitude.
• Can work up country.
• Only shortlisted candidate will be contacted for an interview"
• Find and search more jobs on Nissan Global Career Site
• For more information about Nissan's products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?
• You will definitely get the right answers why you should join us through watching the video on Youtube.
• Bangkok Thailand
• Samut Prakan Thailand

ทักษะ:

Market Research, Research, Social media

ประเภทงาน:

งานประจำ

• Develop & implement effective marketing strategies & plans to achieve brand objectives.
• Manage and analyze the results of marketing campaigns and create comprehensive reports.
• Carry out market research to keep updated with customer trends, market situations, and competitors.
• Manage and allocate marketing budget effectively to achieve objectives.
• Build brand awareness for new products and new targets.
• Create product concepts and strategy/direction to meet business objectives.
• Maintain consistency in branding in all areas of marketing.
• Coordinate with clients, agencies, and colleagues across departments to achieve results as planned.
• Lead end-to-end digital campaigns, from conceptualization to execution, across social media, and influencer collaborations.
• Collaborate with the performance marketing team to integrate content and influencer initiatives with paid media strategies.
• Analyze campaign performance, key insights and their implications, and provide actionable recommendations based on data to refine content and influencer strategies, ensuring alignment with audience expectations and market opportunities.
• Develop and oversee the execution of the brand's content strategy and content calendar ensuring alignment with brand and target audience.
• Collaborate with internal teams (Brand and Design) to create high-quality, engaging content across digital platforms, including social media, website, and other digital media.
• Optimize content performance through data-driven insights, SEO, and emerging trends in digital storytelling.
• Identify, engage, and build relationships with key influencers, brand ambassadors, and content creators in the beauty, lifestyle, and other related categories.
• Plan and execute influencer campaigns that drive brand awareness, product launches, and audience engagement, or other communication objectives.
• Monitor and evaluate influencer performance metrics, ensuring alignment with campaign objectives and ROI goals.
• Provide actionable recommendations based on data to refine content and influencer strategies, ensuring alignment with audience expectations and market opportunities.
• Strong marketing experience in either product innovation/ brand development/ brand building in FMCG.
• Be able to orchestrate digital marketing plan - social, performance marketing together with the offline to drive the business result.
• Understand the e-commerce mechanism in order to leverage the merits for business beneficial.
• Strategic thinking with the ability to creatively maximize the resources.
• Mature, positive attitude, entrepreneurial spirt with growth mindset. Be able to work under pressure.
• Strong leadership skills with the ability to inspire, lead, and collaborate with others.

ทักษะ:

Digital Marketing, Social media, Automation

ประเภทงาน:

งานประจำ

• Responsible for overall strategies and implementing Big C Loyalty Program campaigns and activation both points earn and burn scheme including point privilege deals with partners to make Big C Loyalty program best in class in retail business.
• Plan, implement, and measure campaign s KPI and ROI for all loyalty campaigns in order to retain, reward loyal customers and win back customers as well as benchmarking with competitors.
• Lead 360-degree end-to-end communication strategy for Big C Loyalty program covers o ...
• Strong Analytical ability to evaluate end to end campaigns result and able to make data for action by identifying opportunity to launch loyalty campaigns and recommendation for better campaign results.
• Managing budget to meet performance goals (KPIs & ROI).
• Manage and create excitement loyalty campaign to increase customer engagement.
• Manage Big card privilege partners for the best deals.
• Manage CRM system to ensure campaigns or promotion launching as planned.
• Working with merchandising team to offer strong point burn and earn strategies in each campaign.
• Give requirement for develop user interface and system in Mobile application, Line, In-store system.
• Ready to take and fast response on special project for strategy and manage within timeline.
• Collaboration with internal departments such as corporate trade plan, marketing communication, digital marketing, MIS, merchandising team.
• Campaign forecasting and simulation.
• Campaign analysis and recommendation.
• Bachelor's degree in Marketing, Business, or a related field. A master's degree may be preferred.
• Proven experience in loyalty marketing, CRM, or customer retention.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Proficiency in marketing automation and CRM software.
• Creative thinking and problem-solving abilities.
• Knowledge of consumer behavior and market trends..

ประเภทงาน:

งานประจำ

• Manage the book category on the JD.com platform and develop marketing strategies.
• Analyze trends in the Asian book market and create reports to drive business growth.
• Collaborate with publishers, distributors, and business partners to expand the product offerings on the platform.
• Plan and execute promotional campaigns, including discounts and marketing activities.
• Oversee inventory management and coordinate with the logistics team to ensure product availability.
• Track and analyze sales performance, customer engagement, and adjust strategies accordingly.

ทักษะ:

Problem Solving, Teamwork, Multitasking, English

ประเภทงาน:

งานประจำ

• Ensure backend operational procedures and strategies drive productivity for business.
• Implement all policies and procedures that are involved in warehouse and logistic and also ensure the warehouse operation smoothly operate under SOP/WI.
• Manage and lead efficient stock control including inventory shelf life at POS, loss prevention and annual stock take/cycle count.
• Ensure the cashier performance are under SOP and provide excellent customer service.
• Lead franchise store operation team to provide the best service to customers and achieve the sales target.
• Monitor in-store neatness of store to meet in-store s concept and standards.
• People Management Lead, monitor and motivate subordinates to perform their best performance Coach, give direction and advice subordinates for problem solving.
• Develop talent and build team capabilities and morale.
• Budget and OPEX.
• Control and monitor budgeting and all expenses and adapting analytic result for action plan revision.
• Other tasks as assigned by supervisors.
• Bachelor degree in Logistics or a related field.
• At least 10-15 years direct experience in store operation support and/or warehouse & logistic for Retail business.
• Good command in English and Thai.
• Strong leadership with proven records of successfully manages staffs.
• Able to develop a teamwork environment, and be an effective team leader as well as a team player.
• Able to work independently with minimum supervision, multitasking, and able to work well under pressure.
• Strong analytical skills and able to perform tasks accurately and reliability with excellent attention to detail.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization.
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation.
• Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.).
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business.
• Reduce the cost per hire.
• Ensure that Hiring Managers supported by your team develop interviewing skills.
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs.
• Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda.
• Lead projects to transform the recruitment function. Examples of possible projects are:Defining operational excellence in the recruitment process.
• Introducing new assessment tools.
• Building an upskilling program for Recruiters.
• Experimenting with different recruitment processes.
• At least 8 years of experience in recruitment and a minimum of 4 years of team management experience (including managing managers) in a fast-paced, dynamic global environment.
• Previous experience in hiring for North & Southeast Asia market is a plus.
• Ability to leverage data to take decisions and optimize the results.
• Exposure to headcount models and resource planning is a must.
• Leadership skills to rally recruiters to achieve stretch targets.
• Ability to work effectively with multiple stakeholders.
• Fluent in English.
• Autonomous and highly motivated with a strong sense of urgency.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Software Development, Project Management, DevOps

ประเภทงาน:

งานประจำ

• Define clear priorities and roadmaps to align projects with business goals.
• Distribute tasks, track milestones, and address bottlenecks for smooth delivery.
• Collaborate with product teams, PMs, and stakeholders to assess feasibility and scope.
• Strengthen cross-team alignment between business needs and technology execution.
• Project Management.
• Manage software development projects end-to-end, ensuring timely, budget-conscious delivery.
• Develop and refine project management frameworks for structured execution.
• Identify risks early, implement mitigation strategies, and resolve issues proactively.
• Drive collaboration between development, infrastructure, and business units.
• Provide leadership with high-level reports and insights.
• Technical Leadership.
• Set strategic direction in software development, ensuring best practices.
• Review code and technical designs for scalability, maintainability, and performance.
• Champion Agile, DevOps, and automation methodologies.
• Stay updated on emerging technologies to drive innovation.
• People Leadership.
• Foster a culture of accountability, integrity, and learning.
• Mentor team members, empowering career growth and ownership.
• Promote collaboration, innovation, and professional development.
• RequirementsBachelor s degree in Computer Science, Engineering, or related fields.
• 10+ years of experience across multiple roles such as software engineer, tech lead, and software engineering/Development Manager.
• Technical stack agnostic. Strong technical background across frontend, backend, cloud platforms, and software architecture.
• Expertise in Agile methodologies (Scrum, Kanban).
• Excellent leadership, communication, and problem-solving skills.
• Experience working in E-Commerce, Retail, and Warehousing domain would be an advantage.

ประเภทงาน:

งานประจำ

• Develop and execute customs and trade strategies aligned with wholesale and retail needs.
• Ensure compliance with international, regional, and local customs laws and regulations.
• Design and implement internal compliance policies, SOPs, and controls to manage regulatory risks.
• Drive continuous improvement in data accuracy, regulatory submissions, and documentation workflows..
• Documentation & Trade Execution:.
• Manage centralized trade finance operations, including import/export transactions and duty optimization strategies.
• Oversee customs classification, valuation, licensing, and country of origin processes.
• Ensure the accuracy and completeness of all import/export documentation and customs declarations..
• Stakeholder Engagement & Collaboration:.
• Partner with customs brokers, freight forwarders, and third-party logistics providers to ensure efficient goods flow.
• Provide ongoing training and education to internal stakeholders on trade regulations and compliance policies.
• Support cross-functional teams (e.g., Merchandising, Buying) to enable timely market entry for goods..
• Bachelor's degree or higher in Business, Logistics, International Trade, or a related field (Master s degree is a plus).
• Minimum 8-10 years of experience in customs and international trade compliance, with at least 3 years in a managerial or senior leadership role.
• In-depth knowledge of customs laws.
• Experience working in wholesale or retail industries with high SKU volumes and complex supply chains.
• Strong leadership, problem-solving, planning, and communication skills.
• High attention to detail, integrity, and a service-minded, results-driven approach.

ประเภทงาน:

งานประจำ

• บริหารจัดการสนับสนุนกระบวนการที่เกี่ยวข้องกับฝ่ายปฎิบัติการ เพื่อให้กระบวนการมีการจัดการจนสำเร็จ.
• จัดการกระบวนการ อุปกรณ์ ที่เกี่ยวข้องกับมาตรฐานร้านยา เพื่อให้เป็นไปตามกฎหมาย ในร้านเก่าและร้านเปิดใหม่ทั้งหมด.
• จัดการกระบวนการ Renovate and New Store ในกระบวนการเกี่ยวกับเอกสารและติดตามให้กระบวนการต่างๆ สำเร็จ ตามเวลาที่กำหนด โดยประสานงานในส่วนทีม Set Up, Controller, SRD, Merchandising, SCM และ Marketing.
• ประสานงานระหว่างแผนกต่างๆในบิ๊กซี เพื่อนำข้อมูลข่าวสารส่งถึงหน้าร้าน หรือ แผนกที่เกี่ยวข้อง
• จัดเตรียมเอกสารทางกฎหมายเพื่อสนับสนุนหน้าร้านในกระบวนการทางกฎหมาย อาทิ ร้านยาคุณภาพ ร้านยาโครงการลดความแออัด เอกสารเปิดสาขา เอกสารเปลี่ยนแปลงรายการต่างๆ ในร้านยา การต่อใบอนุญาตประจำปี.
• จัดการควบคุม ออกแบบ กระบวนการสนับสนุนด้านจัดซื้อ อาทิ Pricing, Order promotions, Stock monitoring, RPM.
• สนับสนุน เตรียมข้อมูลยอดขาย และ KPI ต่างๆ พร้อมทั้งออกแบบการกระตุ้น การจัดการ ให้สอดคล้องกับความต้องการฝั่ง Operation และนำเสนอเพื่อพัฒนาต่อไป.
• สร้างระบบการเทรนนิ่ง รองรับการพัฒนการขายในอนาคต และ วางพื้นฐานการเทรนให้กับร้านยาเพรียว ทั้งในด้านทักษะทั่วไป ทักษะเฉพาะทาง ทักษะสำหรับผู้จัดการ ทักษะเภสัชกร.
• บริหารจัดการการประชาสัมพันธ์ การจัดงาน Event ต่างๆ เพื่อพัฒนาความร่วมมือระหว่างเพรียวและคู่ค้า พร้อมทั้งพัฒนาความรู้ ทักษะพนักงานควบคู่ และส่งเสริมการตลาดด้านการบริการ ภาพลักษณ์แบรนด์.
• พัฒนาการส่งเสริมการประชาสัมพันธ์ร้านยาเพรียวผ่านการ Live ในสื่อดิจิตอล อาทิ Facebook และ อื่นๆ ในอนาคต เพื่อส่งเสริมบทบาทเภสัชกร ประชาสัมพันธ์โปรโมชั่น และร่วมมือกับจัดซื้อและคู่ค่า.

ทักษะ:

Scrum, Product Owner, Risk Management, English

ประเภทงาน:

งานประจำ

• Lead and Coach Agile Teams
• Take charge of the Scrum team, ensuring they adhere to Scrum methodology and practices.
• Provide guidance to the product owner and development team to ensure on-time delivery and customer satisfaction.
• Promote Self-Organization
• Encourage and lead the Scrum team in self-organization, fostering an environment where team members take responsibility and make decisions collectively.
• Impediment Resolution
• Identify and remove impediments that hinder the team's progress. Coach the Scrum team on problem-solving and overcoming obstacles.
• Agile Framework Development
• Collaborate with the Scrum and development teams to identify and address gaps in the Agile framework.
• Continuously improve Agile processes.
• Conflict Resolution
• Proactively resolve conflicts and issues within the team, promoting a harmonious and productive work environment.
• Scrum Maturity
• Work towards improving the team's level of Scrum maturity, helping them become more effective and efficient in their processes.
• Support Product Owner
• Offer support to the product owner as needed, ensuring alignment with Agile principles and practices.
• Team Protection
• As an experienced Scrum Master, protect the team from internal and external negative influences, enabling them to focus on their tasks.
• Progress Reporting
• Regularly report on the team's performance and the completion of deliverables to stakeholders.
• Risk Management
• Track and manage issues and risks related to the team's deliverables, taking proactive steps to mitigate them.
• Decision Documentation
• Document and manage key decisions that impact the team's work, ensuring transparency and accountability.
• Contractual Compliance
• Monitor and track deliverables against contractual agreements, ensuring compliance and timely delivery.
• Required skills and experiences.
• Native Thai speaker is mandatory, and a good command of written and spoken English is essential.
• Minimum 5 years of experience in delivering both Agile and non-Agile projects as a Scrum Master or Project Manager.
• Proven experience in managing project teams and achieving project goals.
• Thorough understanding of Agile and Scrum principles, with a track record of successfully implementing them
• in real- world projects.
• Highly structured, detail-oriented, and well-organized.
• Outstanding communication skills, both written and verbal.
• Ability to adapt to a dynamic and changing environment.
• Self-starter who can work independently and prioritize tasks effectively.
• Familiarity with both Agile and Waterfall Project Management practices.
• Scrum Master Certification is required, and additional Project Management certifications
• such as PMI or Prince are advantageous.
• Experience working with enterprise clients, financial services, and large-scale custom software projects.
• Experience with scaled Scrum (e.g., SAFe) is an advantage.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Hybrid Working Policy.
• Health & Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning and Certifications support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
• Sponsorship for visa and work permit for expatriates.