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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Finance, Accounting, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;.
- Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;.
- Design and establish methodologies to conduct process assessments and business process and value stream mapping;.
- Establish a structured way to drive continue improvement culture within the organization and encourage innovation;.
- Develop and deliver business case justification for process improvement initiatives;.
- Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
- Collaborate with Fintech teams on design and implementation of digital solutions;.
- Ensure new processes are fully well deployed and embedded;.
- Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
- Establish a systematic way to maintain a business process inventory and central repository.
- Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;.
- Support ad-hoc request/tasks.
- Bachelor's Degree in Finance, Accounting, or related discipline;.
- Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence; Finance Transformation.
- Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
- Solid experience in Business Process Management.
- Experience in building process inventory from scratch is a plus.
- Basic understanding of accounting principles and financial statements.
- Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;.
- Minimum 2 years' experience in people management;.
- Strong logical thinking and problem solving skills;.
- Excellent communication and stakeholder management skills, strong English is a must;.
- Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
- Ability to think out of the box and challenge the status quo;.
- Data driven and process oriented;.
- Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;.
- Experience in Ecommerce industry is a plus.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Oracle, SQL, Payroll
ประเภทงาน:
งานประจำ
เงินเดือน:
฿60,000 - ฿70,000, สามารถต่อรองได้
- มีหน้าที่ในการดูแลทีม และให้บริการลูกค้าเกี่ยวกับการแก้ไขปัญหา และ ให้บริการฝึกอบรมแก่ลูกค้า.
- ให้คำแนะนำช่วยเหลือทีมงานในการแก้ไขปัญหาและบริการให้แก่ลูกค้า.
- ติดตามและดูแลการให้บริการให้แก่ลูกค้า ( ลูกค้า SAAS และ On Premise ) ให้เป็นไปตาม SLA และ Availability ที่กำหนด.
- จัดทำ Monthly Report เกี่ยวกับการให้บริการต่างๆ แก่ลูกค้า และ สรุปการใช้ระบบงานเป็นประจำทุกเดือน เพื่อจัดส่งให้ลูกค้า.
- สื่อสาร / เสนอแนะการปรับปรุง Software Product ให้แก่ทีมพัฒนาระบบ และแนะนำการใช้งานอย่างมีประสิทธิภาพให้แก่ลูกค้า.
- ปริญญาตรีหรือปริญญาโท สาขาสถิติ วิทยาการคอมพิวเตอร์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ในการทำงานทางด้าน Software Support อย่างน้อย 5 ปี และ มีประสบการณ์ในตำแหน่งผู้จัดการ หรือหัวหน้าทีม Support อย่างน้อย 2 ปี.
- ทักษะทางเทคนิคสามารถแก้ไขปัญหาทางด้าน Application Software และปัญหาทางเทคนิคได้.
- มีประสบการณ์ในการใช้ระบบงาน HR หรือ Payroll.
- มีประสบการณ์ในการใช้ ฐานข้อมูล Oracle และ SQL Command.
- มีความสามารถในการบริหารและจัดการทีมงาน, มีทักษะในการสื่อสารระหว่างบุคคลเป็นอย่างดี, มีจิตสร้างสรรค์ ในการแก้ไขปัญหาและให้บริการลูกค้าเป็นอย่างดี.
- ลากิจปีละ 5 วัน.
- ลาพักร้อนปีละ 10 วัน สะสมไปปีถัดไปได้ไม่เกิน 5 วัน ( อายุงานครบปีถึงสามารถใช้สิทธิได้).
- ตรวจสุขภาพก่อนเริ่มงาน / ประจำปี.
- ประกันชีวิต / อุบัติเหตุ (OPD/IPD).
- กองทุนสำรองเลี้ยงชีพ (กสิกร).
- เงินเลี้ยงสังสรรค์ เดือนละ 100 บาท.
- เบี้ยขยัน เดือนละ 500 บาท เป็นแบบขั้นบันได สูงสุด 12,000 / ปี (บางตำแหน่ง).
- งานเลี้ยงสังสรรค์ (ปีใหม่ / ท่องเที่ยวประจำปี / วันเกิดนาย เลี้ยงและทำบุญบริษัท).
- สวัสดิการเงินช่วยเหลือ+พวงหรีด งานศพ (พนักงานและครอบครัว) / กระเช้าเยี่ยมกรณีคลอด และ เจ็บป่วยนอนโรงพยาบาล.
- ลาวันเกิด ถ้าไม่ลาสามารถขอคืนเป็นเงินได้ 1 วัน (ตามฐานเงินเดือนสูงสุดไม่เกิน 5,000).
- กิจกรรม เป่าเค้กวันเกิด.
- โบนัสปีละ 2 ครั้ง.
- ปรับเงินเดือนประจำปี.
ทักษะ:
Product Owner, Finance, Procurement, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
- Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
- Identify problem/challenge and recommend right solution/workaround solution.
- Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required.
- Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
- Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm.
- Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
- Support the Lead Growing the technology team both business/technical knowledge.
- Bachelor's Degree in Computer Science or Engineering or Accounting IT.
- 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.).
- Call handling experience in project management and development lift cycle experience.
- Good Microsoft Office skills (Excel, Word, PPT).
- Excellent English skill.
- Project management and communication skills.
- Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill.
- Ability to prioritize and execute in high-pressured environment.
- Strong ability to analyze user requirements, make recommendations and implement solution .
- Strong problem solver with ability to lead the team to push the solution and progress.
- Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Enthusiastic, Good Communication Skills, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Energetic, Enthusiastic, Fast Learner, Good Communication Skills, Outgoing Personality, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿35,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Rent a Scooter Bangkok is Bangkok s number one motorcycle rental business, known for exceptional customer service and exceeding expectations. Our mission is to deliver the ultimate "wow" effect with every clients interaction through thoughtful touches like complimentary candies, refreshing towels, free gifts and exceptional customer service.
- With the best fleet of scooters, a prime location, and a team driven by trust, teamwork, and efficiency, we ensure every customer enjoys a seamless experience. If you r ...
- THAI NATIONALS ONLY !!!.
- www.rentascooterbangkok.com.
- www.motorcyclerentalbangkok.com.
- www.motorbikerentalsbangkok.com.
- www.rideinasia.com.
- Welcome Clients with a Big Smile: Provide a warm, friendly, and engaging welcome to all customers.
- Be Extremely Responsive & Reactive: Respond promptly to messages, emails, and inquiries, aiming to reply within one minute.
- Explain the Contract & Scooter Details: Clearly explain rental agreements, scooter specifics, and important driving tips for navigating Bangkok.
- Manage Payment & Deposits: Handle customer payments and deposits efficiently, ensuring follow-up and organization.
- Update Stock in Real-Time: Maintain accurate records of motorbike stock in our CRM system (Asana) in real-time.
- Follow Up on Payment & Rental Extensions: Ensure timely payment collection and follow up on any rental extensions.
- Manage Accounting for Scooters: Oversee scooter-related accounting and financial tasks.
- Prepare Weekly & Monthly Reports: Compile and prepare detailed reports on rentals, payments, and business performance.
- Collect Client Reviews: Request and track customer reviews after each rental to ensure satisfaction and continuous improvement.
- Stay Available for Assistance: Be available on the phone to assist clients with any issues related to the bikes during their rental period..
- Job Details:.
- Working Hours: Monday to Saturday, 9:30 AM to 6:00 PM.
- Salary: Between 20,000 and 35,000 THB per month, based on skills, experience, and mindset.
- Commission: Offered based on monthly revenue/gross margin.
- Location: 39/4 Soi Attha Kravi 1, Sukhumvit Soi 26, Central Bangkok.
- Probation Period: 3 months.
- Start Date: ASAP.
- Tools and Systems: You will use a CRM system called Asana to manage customer follow-ups and motorbike inventory. Communication with customers will primarily be handled through WhatsApp, with the corporate phone provided by us.
- Opportunities for Growth: Outstanding performance may lead to higher positions within the company, offering exciting opportunities for career advancement.
- Please send a mail directly to our Recruitment Department, with the subject Scooter Manager at the following email: [email protected] and [email protected].
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
- Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
- Identify customer needs and help customers use specific features.
- Follow up with customers to ensure their concerns, including technical issues, are well addressed.
- Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
- Share feature requests and effective workarounds with team members.
- Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
- Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
- Assist in training new customer support representatives when needed.
- Bachelor s degree in any field (New graduates are also welcome).
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, and can-do attitude.
- Ability to prioritize and manage multiple responsibilities.
- Customer-centric mindset, focusing on providing a positive customer experience.
- Ability to remain calm and maintain patience during difficult client interactions.
- Comfortable working in a fast-paced, ambiguous environment.
- Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
- Experience in cryptocurrency, online payments, banking, exchanges, or any of these is preferred.
- Experience in an operations or customer support position.
- Work experience in a high-growth startup or tech company.
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Project Management, Industrial Engineering, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Anticipate value creating projects aligned with the company and customers strategic business direction. Initiate value for the key account through business activities and cost savings.
- Translate customer vision and strategies to meaningful projects and value-added activities. He shall be involved is the process of overseeing several related projects.
- Arrange the resources across projects, links between the projects, overall costs and the risks of the project.
- Support planning and execution of requested or emergency process mandated/requested by client.
- Participate in the investigation on matters affecting the client. Ensures all incident s related reports are proceeded and consolidated (summarized) prior to submission to the key account manager. In case of any deviation affecting client, ensure appropriate action plans are set and implemented with results recorded.
- Prepare presentation materials and references to key account manager for the business meetings.
- Maintain relationship with the client. Ensure client receives timely feedback on any concerns.
- Participate actively in the formulation of company strategic plans, annual budget and periodic business reviews.
- Attend the regular departmental meetings to review processes, performance and issues.
- As appointed, communicate and support cross functional team to achieve set goals consistently. Follow up the cross functional team project management plans including status. Seek solutions in case of any setbacks.
- Execute projects to reach the desired outcome. Ensure there are regular reviews and clear accountability in place.
- For account management, ensure all vital information is cascaded properly and in timely manner.
- Ensure all process agreements between the company and client are considered and implemented properly.
- Ensure all reports submitted are reviewed / validated by key account manager prior to submission.
- Perform other tasks assigned by superior from time to time.
- Bachelor degree or higher degree in Logistic Management, Business Administration, Industrial Engineering or any business-related field.
- Ability to work in the warehouse environment.
- At least 3 year working experience relevant in handling customer area.
- Strong experience in business analyzing and strategy.
- Knowledge in customer relations management.
- Direct, decisive, driving, friendly, communicative, persuasive, patient.
- Skills in leading, planning & organizing, negotiation and influencing.
- Good in oral and written English skills.
- Office of Human Capital.
- HAVI LOGISTICS (THAILAND) CO.,LTD.
- 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.
ทักษะ:
Sales, Accounting, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Check listings available on the internal search.
- Daily update database in the system (in case there are any mistakes related listings).
- Deal with walk-in customers/landlord/Developer and phone calls, record their details and requirements, provide information and forward to Sales or Rentals manager.
- Coordinate with the Accounting department to process company bill payments, send accounting documents, and create internal documents.
- Prepare documents to request to be an authorized representative for project sales and contact Developers/landlord to gather project details and send information to relevant departments in Bangkok.
- Support Property management team for checking out process and dealing with client/owners issue during time of staying.
- Viewing process included preparing key from juristic until complete viewing with clients.
- Move-in process included furniture inventory, damages inventory, Juristic office registration).
- For sale deals, any property transfer related to the Land Department.
- Have full working rights for Thailand with excellent command of written and spoken English. Additional languages are an advantage.
- Fresh graduates are welcome to apply.
- Good knowledge of Phuket.
- Experience in Real Estate is an advantage, but not required.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.), knowledge of CRM system is a bonus.
- Basic understanding of accounting.
- Detail-oriented, highly organized, diligent, capable to multi-task, reliable, good communication skills.
- Highly motivated, service-minded and well presented.
- Job Highlight & Work Culture.
- Established and defined career paths.
- International work environment and New generation culture.
- Monthly Celebration & Parties. We got lots of food and drinks.
- Won Best Place to Work award, certified by Work Venture.
- Company Values.
- Customer & Partner First.
- Integrity & Reliability.
- Team Collaboration & Innovation.
- Proactive Ownership.
- Performance Culture: Work hard, have fun, make history.
- Vision: To be the preferred real estate partner for everyone.
- Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
- Slogan: Your Smart Choice for Real Estate..
- Send Your Application Now!.
- JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout..
- Please email your updated English CV to [email protected] using the format below.
- Email Subject: Apply - Office Admin & Sales Support (Phuket) - [Your Name].
- Please introduce yourself and answer the following questions in English.
- Why are you a good fit for this role?.
- What experience or skills enable you to be successful in this position?.
- When can you start?.
- Please note that only shortlisted candidates will be contacted shortly.
ทักษะ:
Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Organized the seating.
- Knowledge -Standards of service, reservation practices, customer engagement.
- Hospitality.
- Fluency in Thai & English, conversational ability in one other Asian language preferred.
- Previous experience in similar role 5 years.
- F&B background.
ทักษะ:
Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Base Salary + On duty Allowance 100฿ / day + Service Charge.
- Full working rights for Thailand only.
- Previous experience in similar role 2 - 3 years.
- F&B background.
- Customer care skills.
- Attention to detail.
- Ability to work under pressure Autonomy & initiative.
- Ability to handle a complex and multi-faceted role.
- Excellent level of English.
- Motivational skills.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected].
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Trust & Safety Department Introduction.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
- About Team.
- The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
- What will I be doing?.
- Operation & Data Management.
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training Management.
- You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- What should I bring with me?.
- A minimum Diploma & above education background.
- You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
- Good English and Thai proficiency.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- You are familiar with search engines and algorithms of any social media platform or search engine optimization.
- You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Automation, Oracle, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
- Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
- Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
- Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
- Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
- Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
- Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
- Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
- Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
- Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
- Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
- Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
- Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
- Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
- Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
- Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
- Familiarity with project management methodologies (e.g., Agile, SDLC).
- Experience in data analytics or with other modules within Oracle Fusion ERP.
- Knowledge of Robotic Process Automation (RPA) tools and other financial software.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
Accounting, Financial Reporting, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work closely with other stakeholders in Company and lead financial reporting and operating functions to understand and assess the impact of Company's initiatives and projects.
- Manage and implement Company's initiatives and projects from finance and accounting perspective. This includes providing requirements, designing, and performing UAT, designing new workflow, monitoring post go-live processes, and troubleshooting.
- Identify and drive process and technology improvement opportunities.
- Provide report and analyze the Company's financial performance to support management decision making.
- Address Ad-Hoc requests and issues e.g. data extraction and/or analysis over the data, Risk and scope assessments over new initiatives.
- Coordination with the various operations and support units to ensure timely and accurate data is available for the preparation of financial information for internal and external reporting.
- Manage the day-to-day financial activities of the organization; control its financial resources, and ensure that all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
- Trouble shooting problems that may occur including identifying impacts (including but not limited to financial reporting, real economic impact, operational impact). potential control gaps and/or deficiencies, areas of improvement.
- Supervise day-to-day operations and month-end closing for related area.
- Maintain the internal control environment in the Company's operations that are in compliance with corporate policy, Anti-Corruption control, and as well as SOX requirements etc.
- Provides oversight, training, and coaching to department associates.
- Perform other related duties as assigned.
- Bachelor's / Master's Degree in Accounting or Finance.
- 5-10 years of working experience include experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level.
- Excellent interpersonal, communication, and analytical skills.
- Solid problem-solving skills with the ability to think outside the box.
- Dynamic and able to adapt to a fast-paced environment with growth mindset.
- Energetic, initiative with good communication skills.
- Experience in project management.
- Good command of both spoken and written English.
- Excellent leadership and team management skills.
- Skilled in presentation composition, communications technology including PowerPoint, and engaging, articulate audience presentations.
- Excellent computer proficiency, especially in Excel.
- Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control.
- It's great if you have.
- CPA and Audit background.
- Experience leading a team.
- Experience in payment solutions or credit card environment.
- Knowledge of SQL, and data analysis tools, Macro excel.
- Accounting experience in online travel agency business.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
Compliance, Agile Development, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
- Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
- Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
- Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
- Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
- Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
- Facilitate tech changes and updates.
- Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
- Work closely with department heads to understand operational needs and incorporate them into SOPs.
- Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
- Resolution Program Management.
- Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
- Promptly escalate critical/high-risk cases to the appropriate authority.
- Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
- Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
- Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
- Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
- Lead process improvement efforts.
- Bachelor's degree or equivalent practical experience required.
- 3+ years of operations, program, or project management experience, ideally involving SOP development.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Preferred Qualifications.
- Experience in eCommerce platforms in the relevant region.
- People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
- Six Sigma or other process design certifications advantageous.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Quality Assurance, Assurance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
- Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
- Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
- Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
- Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
- Manage the BPO team to ensure high performance.
- Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
- meeting the Partners' expectations.
- Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
- Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
- Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
- Work with escalation from selling partners or Account Managers.
- Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
- Bachelor's degree or equivalent practical experience required.
- 3+ years experience in a Sales, Account Management, or Customer Success role.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Project management experience.
- Experience with E-commerce, marketplace platforms.
- Commercial thinking.
- Ownership mindset.
- Working with or managing BPO agents who are account managers or sales focused.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- TikTok's SMB (Small and Midsize Business) Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.
- Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform.
- Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions.
- Create optimization strategies for the clients.
- TikTok Creative tips and best practices.
- Advertising performance recommendations (bidding,budget,targeting, etc).
- Help clients identify and build strong value proposition on TikTok advertising platform.
- Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.).
- Minimum 2 years experience as an Account Manager in digital advertising/tech industry.
- Strong analytical skill and sound ability to identify key insights to to share with clients.
- Experienced working in a fast-paced client support environment and comfortable with sales targets.
- Fast learner, self starter and able to work well individually and as a team.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Sales, VMware, Cloud Computing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
- Participate in proof-of-concept (POC) development and execution.
- Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Cloud Service Support/ Dispatcher / Cloud Technical Support.
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Cloud Implementation (Azure Cloud engineer).
- Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
- Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
- Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
- Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
- Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
- Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
- Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
- Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
- Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
- Understanding of CI/CD on AWS platform.
- Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
- Strong understanding of Identity and Access Management (IAM), SSO Integration.
- Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Network Security (Cloud).
- Reponsibilities.
- Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
- Support integration with Software-defined network and virtualization platform such as Linux KVM.
- Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
- Work with hyper scaler providers to implement network connection between cloud environments.
- Manage network information registrations such as IP network address, AS number, domain name, etc.
- Implement authentication, authorization and accounting system for network and security devices.
- Troubleshoot network and security incidents.
- Relevant network certifications such as CCNA, CCNP, CCIE.
- Relevant Information Security certification such as CISSP.
- Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
- Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
- Experience with network monitoring and troubleshooting tools.
- Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
- Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
- Compare and Validate between Presale s solution and Customer requirement.
- Ensure the delivery plan with the identified timeline.
- Clarified the owner of after-sale process both Insource and Outsource.
- Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
- Ensure corporate governance guideline are adhered.
- Prepare summarized report with approval on Solution Review Result and handover to EFRM.
- Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
- Proven track record in bid evaluation, contract negotiation, and vendor management.
- Strong understanding of risk management principles and methodologies.
- Experience in working with diverse technical teams and stakeholders.
- Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
- Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.
ทักษะ:
Business Development, Contracts, Analytical Thinking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing and maintaining a productive long term relationship with your customer.
- Acquire a deep understanding of customer needs and requirements.
- Acquire an in-depth understanding of shoppers, categories, and market.
- Adapting and optimizing country commercial guidelines to your specific client.
- Negotiating contracts, promo plans, and innovations.
- Preparing volume forecast and plans.
- Collaborating very closely with teams from other departments;.
- Resolve any clients' issues and problems and act as a link between your customer and the internal teams.
- Job Qualifications.
- Bachelor's degree in any fields with an excellent academic background.
- Must have proven success from school or work experience of strong leadership Have strong analytical thinking and skills.
- Curious individuals can make complex decisions using all the available data but comfortable enough to use their gut feeling and instinct when these are missing.
- Proficient in English and Thai.
- Fresh graduate is welcome to apply.
- Hold a valid driver's license and Be flexible to relocate as your assignment could require.
- About us.
- We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Downy , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Olay , Always , Pantene , Safeguard , SKII , Ambi Pur and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000097701
- Job Segmentation.
- Recent Grads/Entry Level (Job Segmentation)
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English
ประเภทงาน:
ฝึกงาน
- At Shumi, we are revolutionizing the wellness industry with our premium functional mushroom extracts. Rooted in the pristine forests of Finland, our products blend ancient wisdom and cutting-edge science to deliver unmatched purity and potency. Join us in our mission to enhance well-being and vitality worldwide.
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommer ...
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship..
- Interested candidates are invited to submit their resume through WorkVenture job website by clicking to apply to this position.
- Join Shumi and be part of a team that s dedicated to elevating wellness through the power of nature and science.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English
ประเภทงาน:
ฝึกงาน
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommerce Intern, you will work closely with our ecommerce and marketing teams to support the growth and optimization of our online store..
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship.
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