เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing, Product Development, English

ประเภทงาน:

งานประจำ

• Receive escalated technical issues from Frontline Support Engineers.
• Analyze complex problems to diagnose root causes.
• Develop and implement advanced solutions using your knowledge of products and services.
• Collaborate with product engineering teams to identify and resolve product defects.
• Document solutions and knowledge base articles for future reference.
• Stay up to date on the latest features, tools, and best practices of cloud industry.
• Provide technical guidance and mentorship to Frontline Support Engineers.
• Job Qualifications.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in technical support.
• Proven experience in a supervisory or management position.
• Proven ability to troubleshoot and resolve complex technical problems.
• In-depth knowledge of market cloud products and services.
• Having relevant cloud technical certifications is a plus.
• Experience with cloud troubleshooting methodologies.
• Excellent communication and interpersonal skills.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Day to day support on help desk Methodology consulting to the practice.
• Collect and identify the current practical issues from the practice to data analytic and reporting.
• Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
• Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
• Perform the file review for coaching purpose and gathering practical issues.
• Provide the formal consultation to practise on ad-hoc basis.
• Provide the activities related to audit efficiency improvement.
• Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
• Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
• Manager level.
• At least 5 years of work experience in audit filed.
• Good service mind and communication skill.
• Good technical skills, including knowledge of auditing standards.
• Ability to write professionally in English.
• Good teamwork and interpersonal skills.
• Strong presentation and teaching skills.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ทักษะ:

Quality Assurance, Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Actively participate as teamwork with related government sections in food safety project ; Pasusus OK, Egg Ok with DLD, Q Modern trade,Organics Shop with ACFS, Healthier Choice,Food Safety,Good Management for Food Hander with DMSC, FDA under MoPH.etc.
• Monitor new regulations of the said government sections that might affect the Makro business update to related parties regularly to alert snf know what we need to prepare before its effective.
• Act as a consultant to colleagues regarding regulatory issue, food safety both in de ...
• Support commercial on products registration, license such as Halal, DLD movement as required by governments. Administrate/Consolidate/Liaise with other departments on acquiring documents and samples for registration and related license.
• Supervise and improve all of the procedures and work instructions regarding regulatory affairs activities to achieve high performance output.
• Manage all registration of new and existing items as required by law. Assure that all product dossiers are complied with updated and future law and regulation and approved in accordance to the acceptance time frame.
• Work closely with government officials to build up relationship and run the business smoothly e.g. Food and Drug Administration (FDA),Provincial FDA, Department of Health (DoH),Thai Industrial Standards Institute (TISI),Central Bureau of Weights and Measures,Ministry of Commerce,Office of Consumer Protection Board,Consumer Protection Police Division,Department of Livestock Development ( DLD ),National Bureau of Agricultural Commodity and Food Standards ( ACFS ) Department of Medical Science ( DMSC ) and also local government etc.
• Food technology, Science or related, Quality assurance techniques.
• Fluent in computer skill i.e. Word, Excel, PowerPoint.
• Proficiency in English skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Automation, SQL, Data Warehousing

ประเภทงาน:

งานประจำ

• Act as the first point of contact for users facing issues related to data and reporting.
• Manage, track, and resolve incidents, service requests, and inquiries via the ticketing system.
• Classify and prioritize incoming tickets based on severity, impact, and urgency.
• Respond to and resolve user tickets in a timely and efficient manner.
• Escalate unresolved or complex issues to appropriate internal teams while maintaining clear communication with the users.
• Diagnose, troubleshoot, and resolve data-related issues, including reporting errors, data discrepancies, and system malfunctions.
• Collaborate with other teams (data engineers, data scientists, data analysts, and other IT teams) to address complex issues.
• Provide clear and comprehensive updates to users on incident status and resolution timelines.
• Provide technical support to end-users via phone, email, chat, and ticketing system.
• Process user requests for new reports, data extracts, or updates to existing data views.
• Coordinate with relevant stakeholders to ensure requests are completed accurately and efficiently.
• Respond to user inquiries about reporting tools, data access, and system functionalities.
• Provide guidance and training to users on self-service reporting tools and best practices.
• Maintain an updated knowledge base for frequently asked questions and user guidance.
• Contribute to the development and maintenance of knowledge base articles.
• Analyze recurring issues and recommend changes to improve system stability and user experience.
• Collaborate with development and data teams to identify opportunities for automation and improved processes.
• Collaborate with other teams to improve system performance and user experience.
• Provide on-call support during evenings, weekends, or holidays as required.
• RequirementsBachelor's degree in Computer Science, Information Technology, or related field.
• Proficiency in SQL and database querying for troubleshooting and resolving data-related issues.
• Strong understanding of database management and concepts.
• Knowledge of data warehousing concepts and ETL processes.
• Experience with business intelligence and data visualization tools (e.g., Power BI, Oracle OBIEE, Oracle BIP).
• Familiarity with data visualization and reporting systems.
• Experience with cloud platforms (AWS, Azure, GCP, or Oracle Cloud).
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Strong customer service orientation and detail-oriented with a focus on delivering high-quality results.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Big Data, Project Management, Teamwork

ประเภทงาน:

งานประจำ

• Collaborating with internal SC Operation Support and New Stores team to ensure the availability of stores stocks and also quality of stocks at stock achieve the targets.
• Work with whole Supply Chain team by monitoring the RR performance, proper DC DOH for Top Focus / Non top Focus items to maintain the availability and Stock quality of DC related.
• Develop the necessary reports, tools from Big data to support SC Operation Support, ...
• Collaborating, defining, prioritizing with Stores Regional Director / Area Manager / SFC / Store Manager and other department to develop the stores improvement project related to Supply Chain tasks and monitoring & evaluating the project result as time agreed.
• Support setting up, Managing, prioritizing, developing other project plans related to SC, and monitoring performance and evaluating to ensure timely completion as business required.
• Analyze the root cause of Out & Over Stock issues in both DC & Stores according to ad-hoc incident time to time and coordinate with SC Setting, SC Promotion for ordering parameter review.
• Master or Bachelor degree in Project Management, Business, Supply Chain, Logistics, Engineering or equivalent.
• At least 5 years in Project Management/End to End Supply Chain.
• Experience in Retail is a plus.
• Leadership and management skills.
• Fair Analytical and conceptual thinking skills.
• Presentation and communication skills.
• Stakeholder management.
• Planning, organizational, and time management skills.
• Can do attitude and teamwork.
• Computer literacy especially for Microsoft word, Excel (intermediate up), Powerpoint, MS Access.
• PowerBI, SQL (is a plus).
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Sketch, Data Analysis

ประเภทงาน:

งานประจำ

• Leading the design of member journey (combine both online & offline) to increase customer satisfaction, engagement and spending end to end.
• Analyze data to understand customer / member behaviors, pain points and touchpoints.
• Identify pain point of current member journey and prospect member journey.
• Lead cross-functional teams in the implementation of initiatives that bridge online and offline customer experiences.
• Cross-functional and collaboration with different teams to find solutions (communication, touchpoint, service, application feature) to address key pain points.
• Bachelor s degree in Marketing, Business Administration, Customer Relationship Management, Interaction Design or a related field.
• 5 years of experience in User Experience / Customer Journey design.
• Strong portfolio demonstrating design expertise and customer-centered design principles.
• Interaction in design tools (e.g., Sketch, Figma, Adobe Creative Suite) are the must.
• Strong communication, writing and presentation skills.
• Excellent communication and collaboration skills.
• Customer Journey Design.
• Data Analysis and Technology Knowledge.
• Analytical and Problem-Solving.
• Marketing and Loyalty Strategy Knowledge.

ทักษะ:

Diplomacy

ประเภทงาน:

งานประจำ

• Passionate about delivering great work.
• Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription.
• Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
• Provide continuing education for customers to maximize product usage.
• Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
• Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
• Distribute product expertise through delivery of training and planning workshops to clients.
• Pro-actively analyze customer product usage and provide strategic advice to the customer around how they can better engage their internal and external users.
• Liaise with customers to track additional requirements and features.
• Work with product, support and R&D to meet customers requirements.
• Work closely with data analysts to provide customers added value analytics and professional out of the system reports and insights.
• A Little About You.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
• Qualifications A minimum of 3 years demonstrated experience working with key customer management, account management, consultancy or sales roles.
• Demonstrated experience with account planning with complex customer structures.
• Proven track record of establishing strong customer relationships across levels of an organization.
• Working in SaaS hi-tech company/ startup as a B2B customer success manager - an advantage.
• Proven track record in delivering great value to your customers.
• Excellent presentation and communication skills.
• Strong communication and interpersonal skills.
• Diplomacy, tact, and poise when working through customer issues and escalations.
• Strong organizational/time management skills and the ability to manage multiple projects simultaneously.
• Demonstrated ability to effectively work cross-functionally.
• Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes.
• Strong analytical skills, proven experience with data analytics and creating insights out of complex data.
• experience in retail industry, FMCG market, and shopping behavior analytics - an advantage.
• Additional Information.
• Remote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident .
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Enthusiastic, Good Communication Skills, Leadership Skill

ประเภทงาน:

งานประจำ

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

ประเภทงาน:

งานประจำ

• จัดเตรียมเอกสาร daily briefing ให้กับทีม.
• ดึง redemption daily report เพื่อตรวจสอบความถูกต้อง และรายการต่อ Manager / Supervisor.
• จัดทำรายงานเคสและ feedback ข้อเสนอแนะต่างๆ ของลูกค้า เป็นรายงานประจำวัน / สัปดาห์ / เดือน / ไตรมาส.
• การจัดทำคู่มือ และ material ของฝ่ายฯ.
• Support Daily Operation หน้างานของฝ่ายลูกค้าสัมพันธ์.
• การจัดสต๊อกของรางวัลสำหรับการแลกโปรโมชั่น และบันทึกอย่างเป็นระบบ เพื่อตรวจสอบได้ง่าย.
• การประสานรับ และ ส่งมอบคืน Gift Card สำหรับขาย และ สำหรับแจก ให้กับทีมแคชเชียร์.
• การประสานกับหน่วยงานอื่น.

ทักษะ:

Compliance, Scrum, Project Management, English

ประเภทงาน:

งานประจำ

• Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
• Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
• Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
• Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
• Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
• Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
• Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
• Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
• Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
• Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
• Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
• At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
• Strong understanding of digital strategy, platform architecture, and related processes.
• Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
• Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
• Experience with Agile/Scrum methodologies and project management tools.
• Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
• Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
• Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
• Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
• Fluent in English communication.

ทักษะ:

Sales, Accounting, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Check listings available on the internal search.
• Daily update database in the system (in case there are any mistakes related listings).
• Deal with walk-in customers/landlord/Developer and phone calls, record their details and requirements, provide information and forward to Sales or Rentals manager.
• Coordinate with the Accounting department to process company bill payments, send accounting documents, and create internal documents.
• Prepare documents to request to be an authorized representative for project sales and contact Developers/landlord to gather project details and send information to relevant departments in Bangkok.
• Support Property management team for checking out process and dealing with client/owners issue during time of staying.
• Viewing process included preparing key from juristic until complete viewing with clients.
• Move-in process included furniture inventory, damages inventory, Juristic office registration).
• For sale deals, any property transfer related to the Land Department.
• Have full working rights for Thailand with excellent command of written and spoken English. Additional languages are an advantage.
• Fresh graduates are welcome to apply.
• Experience in Real Estate is an advantage, but not required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.), knowledge of CRM system is a bonus.
• Basic understanding of accounting.
• Detail-oriented, highly organized, diligent, capable to multi-task, reliable, good communication skills.
• Highly motivated, service-minded and well presented.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment and New generation culture.
• Monthly Celebration & Parties. We got lots of food and drinks.
• Won Best Place to Work award, certified by Work Venture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate..
• Send Your Application Now!.
• JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout..
• Please email your updated English CV to [email protected] using the format below.
• Email Subject: Apply - Office Admin & Sales Support (Phuket) - [Your Name].
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.
• Please note that only shortlisted candidates will be contacted shortly.

ประเภทงาน:

งานประจำ

• Support our growing sales initiatives, streamline administrative processes, and ensure a higher level of customer service and operational efficiency.
• Relieve the current team from administrative burdens, allowing them to focus more on strategic sales activities and client engagement, thus enhancing overall productivity.
• Facilitate smoother coordination between lubes sales team, Territory Managers, and other department, ensuring seamless operations and improved internal communication..
• Data Management: Generate sales reports, maintain accurate data, and support analysis.
• Coordination: Assist the sales team with scheduling, travel arrangements, and sales material preparation.
• Inventory Management: Monitor souvenir stock levels and coordinate with lubes sale team.
• Marketing Support: Assist with campaign coordination and prepare marketing materials.
• Administrative Duties: Perform general office tasks, manage documentation..
• Proficiency in office administration, including managing schedules, and handling customer inquiries.
• Strong organization and multitasking abilities to manage various administrative tasks efficiently.
• Attention to Detail: Hight level of accuracy in handling data and documentation.
• Flexibility to adapt to changing priorities and handle a dynamic work environment.
• Strong focus on delivering hight-quality customer service and maintaining positive relationships..
• Education: Bachelor s degree in Business Administration, Marketing, or a related field.
• Experience: Minimum or 1-2 years of experience in sales administration or related role.

ประเภทงาน:

งานประจำ

• Plans, develops and implements the strategic goals of Lotus s Pet Food & Pet Us business in alignment with the organizational goals.
• Establishing procedures that promotes the efficient workflow of the Pet Us business .
• Work in partnership with related parties to drive Pet Us business. Be an active link between store operations and other parties to fix problems and issues. .
• Identifies Pet Us performance trends, opportunities for improvement, customer profiling by store, store benefits and competitor analysis .
• Support and coach Pet Us Shop Manager and team and ensure they are capable of managing workload and deliver all KPIs .
• On the job training to new hired Pet Us Shop Manager and staff .
• Develops and implements staff development training and orientation. Increase staff s efficiency by upskill, provide specialist knowledge .
• Work with HR to provide for staff recruitment. .
• Support new Pet Us shops set up and ensure that new Pet Us shops are opened within timeline. .
• Ensure that stores are comply with regulation and audit .
• Deliver great department presentation standards .
• Bachelor's Degree in related field eg. Marketing, Business Administration .
• At least 5 years working experience in retail business. Another Experience in Pet business operations is a big plus. .
• Expertise in retail store operation. .
• Strong passion in Pet business .
• Leadership Skills .
• Strong operational skills & management skills .
• Good communication & Interpersonal skills .
• Able to travel upcountry occasionally for store setup.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

XML, English

ประเภทงาน:

งานประจำ

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ทักษะ:

Product Owner, Problem Solving, SQL, English

ประเภทงาน:

งานประจำ

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOrdering and Supply Chain systems.
• Warehouse Management systems.
• Transport Management systems..
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Retail or IT services as the manager or management roles.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประเภทงาน:

งานประจำ

• In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category, specifically Women s Fashion.
• You must be a team player and demonstrate a passion for work.
• Establishing strong relations with stakeholders and supporting store performance, as their business advisor and main contact point.
• Developing understanding of assigned category dynamics in the market, spotting fashion trends and support Project Manager to develop assortment planning, ads adoption, CR% adoption to grow brand portfolio on Lazada.
• Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business.
• Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth.
• Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
• Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
• Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and.
• Bachelor or Master Degree in business administration, marketing and economics or related fields.
• 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
• Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
• Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
• Result-oriented and able to problem solve as well as multi-task wel.
• Strong ownership and attention to detail.
• Adaptable and proactive, thriving in a fast-paced and dynamic environment.

ทักษะ:

Oracle, Software Development, Project Management

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience; ROI, P&L, Feasibility related business acumen of product manager role.
• OCI Solution Architech, Oracle Security certificate, OCI DB professional is an advantage...
• Cloud Solution Architect Engineer / Presales / Solution Consulting.
• Design Cloud Architectures - Ensure robust, scalable, and secure cloud infrastructure tailored to partner needs, allowing businesses to handle growth, and changing demands efficiently.
• Lead Architectural Design Sessions - Facilitate the creation of effective and efficient cloud solutions through collaborative planning and design sessions, ensuring alignment with business goals and technical requirements. This collaboration fosters innovation and problem-solving, leading to better-designed systems.
• Develop Proof of Concepts and Pilots - Demonstrate the feasibility and benefits of proposed cloud solutions, gaining partner buy-in and driving adoption. These prototypes help validate ideas and identify potential issues before full-scale implementation, saving time and resources.
• Provide Technical Guidance and Support - Ensure successful implementation and optimization of cloud solutions, enhancing partner satisfaction and solution performance, to maximize the value of partner cloud investments and adapt efficiently to challenges.
• Transition partner and customer from Legacy Systems - Facilitate smooth transitions to modern cloud environments, improving efficiency and reducing operational risks for partners, to help them stay competitive by leveraging the latest technologies and cloud best practices.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills..

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
• Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
• Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.
• Accountable for achieving individual training performance metrics.
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required).
• Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations.
• Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.
• May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids.
• Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.
• Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis.
• Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.
• Candidate Profile.
• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred.
• Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.).
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office.
• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
• Self-starter, sense of urgency, and works well under pressure.
• Strong attention to detail.
• Sense of professionalism and ability to develop good relationships.
• Career Framework Role.
• Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
• Analyzes possible solutions using standard procedures and principles.
• Builds knowledge of the organization, processes and customers Solves a range of straightforward problems.
• Receives a moderate level of guidance and direction.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ทักษะ:

Compliance, Data Analysis, Power BI

ประเภทงาน:

งานประจำ

• Build and maintain an HR data repository tailored to the food business under ThaiBev group, focusing on metrics critical to food operations, such as labor productivity, turnover by location, and shift coverage efficiency.
• Ensure data integrity and compliance with industry-specific labor regulations, maintaining a transparent and accurate source of HR information.
• Collaborate with operations teams to integrate labor data from multiple food business units, enabling holistic insights across various branches and regions.
• Assist HR Line Manager on Strategic HR Analytics for Workforce OptimizationConduct data analysis on staffing patterns, turnover rates, and workforce efficiency to identify optimization opportunities aligned with food business cycles.
• Use predictive analytics to anticipate workforce needs for peak and off-peak seasons, aiding in proactive staffing and cost control with operation team to centralization.
• Assist on Commercial Structure and Labor Cost Management for Food OperationsAnalyze labor costs relative to revenue and operational efficiency within different food outlets, providing insights to optimize staffing while maximizing profitability.
• Support the development of labor cost budgets that align with product pricing and sales targets in the food sector, helping maintain competitive yet profitable operations.
• Generate regular reports on labor cost performance against targets, identifying areas for improvement and enabling business leaders to adjust strategy as needed.
• Be Leader on developing Power BI Development for Real-Time Food Business InsightsDesign and deploy Power BI dashboards specific to food operations, offering real-time insights on key metrics like labor costs, staffing levels, and turnover rates across outlets.
• Collaborate with senior leaders in the food division to customize dashboards, highlighting KPIs that impact food production, service speed, and customer satisfaction.
• Continuously update Power BI capabilities to provide comprehensive, up-to-date views on HR metrics essential to food business strategy.
• 3+ years of experience in analytics, data management not specific in HR experience.
• Demonstrated proficiency in Power BI development and advanced Excel skills, including VBA, macros, and pivot tables.
• Prior experience in labor cost analysis, commercial structure evaluation.
• Contact Information:-.
• Oishi Group Public Company Limited.
• CW Tower, No.90. Ratchadapisek Road, Huai Khwang, Bangkok.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quality Assurance, Product Development, GMP, HACCP, English

ประเภทงาน:

งานประจำ

• Work closely with manufacturers and operations managers to achieve organic products' desired quality and consistency.
• Manage and plan Jasberry product production to deliver to the overseas customer on time.
• Analyze and summarize all production steps to improve the operational process.
• Effectively calculate production costs.
• Responsible for the quality assurance and quality control of Jasberry's healthy and delicious organic products from organic rice to other value-added products! Ensure that all processes are of the highest standard conforming to international certifications such as HACCP, GMP, IFS, EU & USDA organic standards, Gluten-free, Non-GMO, Fair-trade, etc.
• Support customers in technical terms of standards, regulations, product specifications, and quality control.
• Excellent planning, critical thinking, analytical skills, learning, and positive attitude.
• Comfortable with numbers and calculations.
• Excellent listener and observant with a willingness to learn from others.
• Comfortable with detailed work and preparing documents both in Thai and English.
• Good interpersonal skills, humble, responsible, and accountable.
• Can use MS Word, Excel, and PowerPoint.
• Can read, write, and communicate in English.