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ประเภทงาน:

งานประจำ

• Search Recommendation Quality Assurance - Recommendation and Traffic - Thailand
• Bangkok
• Employment Type
• Regular
• Job Code
• A129167
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• Search recommendation is the shortcut to link queries to users through personalized recommendation strategy and algorithm. We endeavor to increase users' recognition and online traffic of TikTok search by closely working with product management and R&D teams, policy managers as well as data delivery teams to cover the whole operation process, including launching new markets, opening new portals, expanding the search candidate pool, optimizing recommendation strategies, stimulating search engagement and improving search user experience globally.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• Responsible for the double review & recommendation content;
• Find potential risks through daily work and put forward suggestions for improvement;
• Focusing on the quality and safety of the content, deeply understanding and following up business progress, and helping product function optimization iterations.
• Working closely with the supervising departments to optimize relevant working standards of our projects
• Additional compatible and related responsibilities which are not necessarily listed above
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
• Candidates to be open to shift work hours;
• Have QA experience of moderation project, or familiar with RCA;
• Good English proficiency, Bachelor's degree or above;
• Good judgement when dealing with ambiguity and encountering unfamiliar situations by providing timely feedback
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Frequent use of TikTok and strong familiarity with Google, YouTube, Ins, Facebook;
• Those who have knowledge of search trending related businesses are preferred;
• Familiar with common office software, preferably have search operation experience;
• Team management experience is a bonus.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Quality Assurance, Assurance, Product Testing

ประเภทงาน:

งานประจำ

• Graduate of Bachelor Degree of Science/Engineer or Higher.
• Authoritative, Decisive, Self-motivated, Goal/ Result, People-Oriented,.
• Trustworthy, Can work under pressure. Highly organized and systematic.
• Strong interpersonal / Creative/ Independent/ Communication/ Proactive & Positive attitude.
• Experienced on product testing and quality system management.
• Knowledge of Standards, Product laws and Trading laws.
• Fluent in computer skill i.e. Word, Excel, PowerPoint..

ทักษะ:

Quality Assurance, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Establish and enforce quality standards for fresh food products (Produce & Bakery).
• Develop, implement, and enforce quality control processes for all fresh food products.- Stay informed about relevant regulations and ensure compliance with food safety and quality standards.
• Set and maintain high standards for freshness, taste, and overall product quality.
• Lead and manage a team of quality assurance professionals.
• Provide training and development opportunities for team members.
• Monitor customer feedback and implement strategies to enhance overall customer satisfaction with product quality.
• Continuously assess and improve quality assurance processes to optimize efficiency and effectiveness.
• Collaborate with other departments, such as production and logistics, to ensure a cohesive approach to quality assurance.
• Bachelor s Degree or Master Degree in Food Science, Chemical Science, Biotechnology or related fields.
• Minimum of 3-6 years experience in Quality Assurance and Quality Control in management level within food production/catering industry.
• Strong knowledge of quality management systems, methodologies, and tools (e.g., Six Sigma, Lean, ISO standards).
• Excellent analytical and problem-solving skills, with the ability to perform root cause analysis.
• Effective leadership and team management abilities.
• Strong understanding of quality assurance principles and methodologies in the context of fresh food production.
• Familiarity with food safety regulations and quality standards applicable to the fresh food industry.
• Excellent communication skills to convey quality standards, provide feedback, and collaborate with various stakeholders.
• Willingness to continuously assess and improve quality assurance processes.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Data Analysis, Assurance

ประเภทงาน:

งานประจำ

• You are responsible for leading, mentoring, and developing QA & Training teams, setting up robust quality metrics, and driving a performance culture with checkpoints & scorecards.
• You will manage relationships with senior stakeholders to provide timely feedback and facilitate meetings, reporting, and quality review functions.
• You monitor and review team performance using action plans, root cause analysis, and data analysis to understand opportunities for improvement Lead a large Quality Oper ...
• Collaborate with regional leadership on strategic planning and data analysis to predict future needs and areas for improvement.
• You foster a high-performance culture and champion open communication, inclusion, continuous improvement, and sharing feedback.
• Have overall responsibility for office space planning, employee wellbeing initiatives, and ad hoc initiatives as required.
• Minimum of 5 years of experience in content moderation, quality assurance, or related fields, with at least 1 year in a leadership or team management role.
• Master Policy Playbook rule and IG knowledge for coaching and CST quality improvement.
• Deep understanding of data quality assurance methodologies, processes, and metrics.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions to improve data quality.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with diverse teams and influence stakeholders.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.
• Ability to adapt quickly to changes in technology, processes, and business requirements.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Automation, Selenium

ประเภทงาน:

งานประจำ

• Design and implement comprehensive test strategies for full-stack applications, covering both frontend and backend components.
• Develop and maintain automated test suites for frontend and backend testing using appropriate tools and frameworks.
• Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage.
• Perform API testing to validate the functionality and reliability of backend services.
• Conduct exploratory testing to uncover issues not covered by automated tests.
• Participate in the design and review of user stories, ensuring testability and identifying potential risks.
• Perform root cause analysis of identified defects, working closely with developers to ensure timely resolution.
• Work with the development team to implement and improve CI/CD pipelines for automated testing.
• Mentor and provide guidance to junior QA team members.
• Stay informed about industry best practices, tools, and technologies related to full-stack testing.
• Collaborate with cross-functional teams to continuously improve testing processes and advocate for a quality-first mindset.
• Contribute to the overall quality assurance strategy and roadmap for the organization.
• Essential Qualifications: Minimum of 5 years of experience as a QA Engineer, with a focus on full-stack testing.
• Proven experience in designing, implementing, and executing comprehensive test strategies for full-stack applications.
• Strong understanding of both frontend and backend technologies, frameworks, and architectures.
• Proficient in test automation tools and frameworks for both frontend (e.g., Selenium, Cypress) and backend (e.g., JUnit, TestNG) testing.
• Experience with API testing, including RESTful and GraphQL APIs.
• Solid understanding of web technologies such as HTML, CSS, JavaScript, and modern frontend frameworks (React, Angular, or Vue.js).
• Knowledge of server-side technologies, databases, and backend frameworks (Node.js, Django, Spring, etc.).
• Familiarity with continuous integration and continuous deployment (CI/CD) processes and tools.
• Experience in testing microservices architecture.
• Strong problem-solving and debugging skills.
• Excellent communication skills, with the ability to collaborate with cross-functional teams.
• Familiarity with Agile methodologies and working in Agile/Scrum teams.
• Relevant certifications in testing or quality assurance are a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.