เงื่อนไขการค้นหา

ทักษะ:

Contracts, Internal Audit, Sales, English

ประเภทงาน:

งานประจำ

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

ประเภทงาน:

งานประจำ

• กำหนดแผนงานร่วมกับทีม Demand Forecast & Planning สำหรับแนวทางการขาย การกระจายสินค้าไปยังร้านค้าโมเดิร์นเทรด
• บริหาร และตรวจสอบ Process Order ของลูกค้า
• ประสานงานกับทีม Demand Forecast & Planning เพื่อให้มีสินค้าเพียงพอต่อการความต้องการลูกค้า
• ประสานงานกับฝ่ายขาย ในเรื่องการรับ-จัดส่งสินค้าของลูกค้าแต่ละราย
• ประชุมและวางแผนงานร่วมกับฝ่ายขนส่งในการรับ-จัดส่งสินค้า
• ประสานงานกับลูกค้าในเรื่องสินค้าและการจัดส่ง ให้ถูกต้องและสอดคล้องกับหลักเกณฑ์ของลูกค้า
• ติดตาม และรายงานประเด็นปัญหา จากการรับออเดอร์-การจัดส่ง-เก็บคืนเเละเปลี่ยนสินค้า
• จัดทำและวิเคราะห์รายงานในส่วนที่เกี่ยวข้อง
• พัฒนาและปรับปรุง การรับ-จัดส่ง order
• ปริญญาตรี ด้านการบริหาร/การจัดการ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์การวางแผน/ประมาณการสั่งและกระจายสินค้า
• หากมีประสบการณ์ในกลุ่มเป็นสินค้าอุปโภค/บริโภค ช่องทางโมเดิร์นเทรดจะได้รับการพิจารณาเป็นพิเศษ
• มีความรู้ในด้านซัพพลายเชนและโลจิสติกส์
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS-Office
• มีความรู้ด้านภาษาอังกฤษทั้งการพูดและเขียน.

ทักษะ:

Risk Management, English

ประเภทงาน:

งานประจำ

• Collaborate with top management to develop and execute operational strategies aligned with the company s goals and objectives.
• Build and lead a high-performing team by establishing clear goals, implementing effective talent strategies (recruitment, development, management, and retention), and ensuring achievement of all targets, KPIs, and SLAs.
• Lead, mentor, and develop the Operations team performance, fostering a collaborative and high-performance work environment aligned with company direction and purpose.
• Manage to streamline day-to-day operations including transaction fulfillment, and user account management to ensure smooth and efficient workflow across teams.
• Ensure and develop standard operating procedures (SOPs) align with company policies, procedures, and regulations to implement comprehensive risk management strategies to minimize operational disruptions.
• Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance team capabilities.
• Utilize data-driven insights to identify trends, opportunities, and areas of improvement.
• Oversee the recruiting and performance evaluation of the Operations team, including optimizing resource distribution to maximize efficiency and meet company goals.
• Determine the projects for the Operations team to collaborate with cross-functional teams to improve the overall operational work processes, and tools and identify opportunities to optimize customer experience that increase customer satisfaction and improve the company products.
• Prevent and resolve conflicts among the Operations team and other teams to maintain a productive work environment.
• Bachelor s degree in any related field.
• Minimum 7 years of experience in Operations management with a minimum of 5 years of experience in a supervisory role.
• Excellent in managing and leading multicultural and diverse teams with a proven track record in effective team leadership and management.
• A strong leader who effectively handles critical situations with a good mindset in people development, leadership qualities with excellent communication, mentoring, task-delegation, coaching, conflict resolution, and interpersonal skills.
• Strong background in identifying, assessing, and mitigating operational risks.
• Solid understanding of core digital currency operations, including trade execution, settlement, wallet management, and custody procedures.
• Solid foundation in data, root cause, and learning-need analysis by using various data sources.
• Ability to leverage data and analytics to measure operational performance, identify areas for improvement, and make data-driven decisions.
• Forward-thinking mindset, with the desire to leverage technology to improve operational tools and systems.
• Excellent verbal and written communication skills in both Thai and English.
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading business within the Operations or Customer Support field (A must).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
• Develop and implement Moderation Standard Operating Procedures (SOP) programs.
• Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
• Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
• Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
• Gather insights and identify key business requirements for cross-functional teams and business partners.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
• Bachelor's Degree in business administration, project management or policy related fields.
• 3+ years of working experience in project or program management.
• Track record in crafting and operationalising moderation guidelines in the tech industry.
• Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
• Preferred Qualifications.
• Master's degree in business administration or policy related fields.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Risk Management, Business Development

ประเภทงาน:

งานประจำ

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

ทักษะ:

Negotiation, Data Analysis, Excel

ประเภทงาน:

งานประจำ

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.
• Bachelor s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Research, Data Analysis, Problem Solving

ประเภทงาน:

งานประจำ

• Front office / sales and service transformation.
• Omni-channel customer journey and experience design.
• Operating model transformation.
• Digital enablement and platform implementation.
• Customer Acquisition and Engagement initiatives.
• You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• With regard to Customer Acquisition and Engagement initiatives, you will:Develop customer acquisition plans and campaigns that encompass competitive assessment, testing strategy, creative positioning, integration into partner digital channels, and leveraging emerging media options (Programmatic Display, PPC, Video, Social, etc.) to deliver against business goals & agreed KPI/Outcomes.
• Partner closely with client stakeholders (Marketing, Analytics, Research, Products, Technology etc.) to build effective marketing plans; launch key initiatives and track key performance indicators.
• Design and Oversee Transformation Initiatives across multiple enabling pillars in their Operating Model (Customer Experience, Organization Structure, Marketing Processes, Products, Proposition, Data, Analytics, Reporting/Insights and Marketing Technology) which impact the client s Go-to-Market capabilities.
• Design digital media initiatives for clients covering owned, paid and social media including Email, Display, PPC, Affiliates, etc.
• Support implementation of Campaigns to maximize segment/channel opportunities and track their performance.
• Enable clients to establish a robust marketing governance framework.
• Work closely with client s business units to promote cross channel pollination, optimize existing customer experience, and identify profit opportunities.
• Significant growth opportunities exist for candidates who demonstrate good skills in developing & executing strategies that deliver business results and the ability to see the big picture, join the dots and align all stakeholders towards flawless execution.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
• RequirementsTertiary qualification in a business, marketing or technology discipline.
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
• Minimum 8-10 years of working experience in the Consulting Industry and/or Financial Services Industry (Banking), ideally in products, retail marketing or digital acquisition roles.
• Good knowledge of retail banking products and segments (wealth, loans, cards, SME, Affluent etc). Prior experience/exposure to insurance products will be an advantage.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Types of role led:Digital Transformation in a bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign.
• Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability).
• Retail Bank Marketing or Digital Acquisition roles.
• Experience in designing and executing integrated marketing campaigns, and optimizing campaign performance.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills.
• Strong analytical skills, with the ability to interpret data and insights to inform strategy and decision-making.
• Creative thinker with a results-oriented mindset and a passion for driving innovation and delivering exceptional business results.
• Proficient in Excel and PowerPoint usage to present recommendations to client.
• Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107088In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประเภทงาน:

งานประจำ

• Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
• Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
• Relationship management with livestream sellers; assisting them in their needs and m ...
• Assist in analysing seller livestream performance data to generate meaningful insights and reports.
• Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
• Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
• Assist in administrative tasks and marketing operations.
• Requirements/Qualifications(must have):.
• 4+ years of experience in e-commerce, project management, or related fields.
• Proven track record of successfully managing and executing projects or initiatives.
• Familiarity with e-commerce platforms and livestream ecosystem a plus.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
• Highly organized and detail-oriented.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong problem-solving skills and a results-driven mindset..

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

ทักษะ:

Contracts, Project Management, Social media, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Manage thread operations team, select, recruit and retain newcomers, develop induction and training plans with support from HR.
• Manage customers thread production orders, requests and possible complaints in agreement with your hierarchy.
• Review and consolidate monthly production forecast by coordinating with each customer and site teams.
• Review and approve monthly expenses and ensure adequation with budgeted resources & customer planning.
• Participate to site/projects meetings as and when necessary and required by the customer. Share MoM with your management.
• Organize internal thread operation meetings when required to ensure teams alignment on objectives and proper coordination with concerned operations team members, get feedback from site activities, suggest continuous improvement and corrective actions as needed.
• Provide regular feedback to team members (top/bottom) to promote a culture of transparency and continuous improvement.
• Manage and control eventual Overtime (O/Ts) and additional shifts with approval from your management.
• Reporting and data analysis Understand and analyze the P&L of each site operations.
• Monitor site expenses weekly, compare with standard budgeted costs, analyze variances, and take prompt corrective actions when necessary.
• Provide a monthly written report on threading operations within m+8 days, for the previous month.
• Quality & Safety Maintain strict compliance with threads quality requirements as specified in the Bar-end Quality Manual (BEPQM).
• Ensure that quantity of threads manufactured at site does not exceed the quantity stated in work orders as well as two times the quantity of couplers supplied, in coordination with Sales Operation Department.
• Ensure strict adherence to customer s safety rules and corporate safety policy.
• Continuously and strictly promote safety awareness across at all sites.
• Production Supervise the coordination of threading activities nationwide and ensure optimum production and utilization/allocation of manpower and equipment.
• Control overall tools and consumables consumption in line with standard budgeted tool life.
• Ensure that production and quality control standards as well as delivery commitment dates are respected whilst remaining within standard production costs.
• Analyze variances between actual and standard costs, highlight major variances and suggest corrective actions for approval.
• Review and analyze operations related reports and interact with concerned departments such as Sales Operation, maintenance (After Sales Services) and Quality Assurance to ensure timely resolution of production and QC problems as well as maintenance problems.
• Inventories Monitor inventories of tools and consumables at all stores and project sites in line with defined min/max stock levels. Based on actual inventories and short-term demand at each partner sites and project sites, review and approve stock transfer requests received from each site, communicate to planning and ensure timely dispatch of required tools from central store to partner sites and project sites.
• Follow up tools consumption report to ensure best usage of tools and propose improvement plan.
• Participate in monthly stock taking process following accounting department procedure.
• Maintenance Ensure strict application of the preventive maintenance program for all site equipment.
• Support close coordination between operations and maintenance teams (AFS) for the planning of equipment servicing as well as major preventive maintenance actions.
• Propose equipment and tools improvements.
• Coordination with other departments Keep regular and friendly communication as well as sharing of information with other departments of the company and ensure such principle is supported across the team.
• Approve reconcilement of invoices monthly considering actual quantity of threads manufactured and deductions towards outside threading and customer storage usage.
• Propose and coordinate with After Sales Service team the machine relocation and machine set up at the new sites.
• Ensure at all times that each set of equipment is producing enough threads to cover at least its depreciation cost. Initiate machine relocation and/or labor relocation if the targets are not met.
• Initiate and foster a spirit of cooperation within and between departments.
• Qualifications Requirement: Bachelors degree in Civil Engineering.
• At least 10 years of experience in the construction industry with 5 years working at a managerial/supervision level. Good knowledge of project planning and/or project management, quality assurance systems and maintenance are required.
• Team player with excellent interpersonal and communication skills.
• Ability to be effective both strategically and at a hands-on, operational level.
• Able to travel in Thailand when required.
• Written and verbal proficiency in English a must.
• Computer literate.
• Good command of English communication.
• Experience in Microsoft Office, Microsoft Project, and ERP.
• Ability to understand technical drawings.
• Understanding of common manufacturing techniques.

ทักษะ:

Quality Assurance, Assurance, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Developing relationships: internally with the Sales Team and externally with the customer's key decision-makers and information sources ("Process Leaders", "Contributors" and "Executers").
• Assessing the customer: their logistics requirements, inventory capabilities and emerging needs - market requirements.
• Providing the forecast based on customer and sales team insights and able to communicate the change in the forecast to broader team and ensure that the forecast is 50:5 ...
• Analyse the SKU productivity and propose which SKU to be optimized and seek alignment from all parties involve.
• Creating Supply Chain Customer Business Plans: create and prioritize Joint Value Creation logistics plans, lead Supply Chain Joint Business plans, gain customer and sales alignment, and implement the plans to deliver team results.
• Capturing and quantifying customers/P&G Joint Value Creation opportunities.
• Improving and aligning inter-company processes: impact on product flow, information flow and financial flow.
• Increasing interpersonal capacity and capability: actively work across the Team, P&G and Customer Organizations to: achieve Team Effectiveness; build Customer Trust; role model behaviors and coach Customer and other P&G resources.
• Managing the Supply Trade Terms negotiations, execution and compliance as necessary in the market.
• Leading regular Supply Chain business reviews with the customer and own joint scorecard.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Sales, Contracts, Compliance, English

ประเภทงาน:

งานประจำ

• Develop and implement with international retail chains and distributors, including Walmart, Target, Kaufland, and Costco and other.
• Identify and capitalize on new business opportunities within the assigned export markets.
• Negotiate and finalize sales agreements, contracts, and pricing terms with customers and partners.
• Coordinate and oversee the export process, including logistics, documentation, and compliance with international trade regulations.
• Collaborate with internal teams such as production, logistics, and finance to ensure timely delivery and fulfillment of orders.
• Conduct market research and analysis to identify consumer trends, competitive landscape, and potential growth areas.
• Provide regular sales forecasts, reports, and updates to management on export performance and market trends.
• Represent the company at trade shows, industry events, and customer meetings to promote our products and services.
• Stay informed about industry developments, market dynamics, and regulatory changes affecting international trade.
• Uphold the company's values, standards, and brand reputation in all business interactions and activities.
• Bachelor's degree in business administration, international trade, marketing, or related field.
• Proven experience in export sales, preferably within the consumer goods industry.
• Strong understanding of export procedures, documentation, and regulatory requirements.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office applications and sales management software.
• Willingness to travel domestically and internationally as required.
• Fluency in Mandarin Chinese and English, with strong written and verbal communication skills.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Develop and execute effective sales strategies to achieve ambitious targets within the HORECA segment.
• Build and maintain strong relationships with key HORECA customers, understanding their needs and providing tailored solutions.
• Identify new business opportunities and proactively pursue them to expand the company's customer base.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services to HORECA clients.
• Monitor market trends, competitor activities, and customer feedback to inform strategic decision-making.
• Provide mentorship and guidance to junior sales team members, contributing to their professional development.
• Maintain accurate sales data and reporting to track performance and identify areas for improvement.
• Plan sales strategies to align with the current market situation.
• Organize sales territories to match the number of employees and customers.
• Analyze marketing data from customer visits and competitor activities.
• Build strong relationships with representatives nationwide.
• Control sales to meet the set targets.
• Control profit and loss to align with the objectives.
• Oversee the marketing plan to ensure it aligns with the achieved sales.
• Control marketing expenses to stay within the allocated budget.
• Manage product returns from the market in accordance with regulations.
• Ensure customer payments are made as per the agreed terms.
• Continuously provide guidance to employees to keep up with market changes.
• Recommend and encourage good ideas from employees.
• Foster positive work habits and attitudes.
• Verify accurate information.
• Develop a correct understanding of the issue.
• Analyze and find reasons to support decision-making.
• Follow the company s principles and guidelines.
• Listen to feedback from different departments to aid in decision-making.
• Employee performance.
• Performance in organizing promotional campaigns.
• Set goals.
• Comparison with past performance results.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Develop and implement sales strategies for OTC products to increase sales and market share.
• Manage and lead the sales team to achieve sales targets.
• Build and maintain strong relationships with key customers such as pharmacies, supermarkets, and other distribution channels.
• Analyze market trends and consumer behavior to adjust sales and promotional strategies.
• Collaborate with the marketing team to plan and execute sales promotions and campaigns.
• Monitor sales performance and report market developments regularly.
• Manage sales budget and ensure effective resource allocation.
• Work cross-functionally with internal teams such as production, warehouse, and external distributors.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Marketing Strategy, Digital Marketing, Data Analysis, English, Mandarin

ประเภทงาน:

งานประจำ

• ติดต่อประสานงานกับ Partner ตามแผนงานของฝ่ายการตลาด และค้นหา Partner ใหม่ๆ.
• ควบคุมดูแลและตรวจสอบรายละเอียดข้อมูล product ของบริษัท.
• วางแผนและควบคุม Content ของการตลาด ให้มีประสิทธิภาพและตรงเวลาตามกำหนด.
• พัฒนาและสร้างโปรไฟล์ผลิตภัณฑ์และการส่งเสริมการขายใหม่ตามกลยุทธ์ของบริษัท.
• ประสานงานกับทีมงาน (ฝ่ายสร้างสรรค์, ฝ่ายการตลาด, ฝ่ายปฎิบัติการ ).
• นำเสนอและสื่อสารข้อมูลรวมถึงการประชาสัมพันธ์ในรูปแบบสื่อใหม่ๆ ของบริษัทฯ ผ่านทางโซเชียล มีเดีย.
• มีประสบการณ์ดูแลงานขาย/ปิดการขายกับลูกค้าตรงและลูกค้าที่เป็น Goverment ได้.
• พบปะเสนองานขายแก่ลูกค้าใหม่ๆ หรือมีฐานข้อมูลลูกค้าเดิมอยู่แล้ว จะรับพิจารณาเป็นพิเศษ.
• นำเสนอสื่อแก่ลูกค้าและให้ข้อมูลที่เป็นประโยชน์เพื่อรองรับความต้องการของลูกค้า.
• ส่งรายงานการขายรายสัปดาห์ให้กับผู้จัดการฝ่ายขาย มีทีมที่ปรึกษาเพื่อหาวิธีปิดงานขายให้.
• สนับสนุนข้อมูลให้กับเอเจนซี่สื่อสำหรับแนวทางของสื่อนำเสนอในทุกประเภท.
• สามารถเดินทางไปติดต่อประชุมกับ Partner ในการทำ Product Promotion ได้.
• ชาย/หญิง/ LGBTQ+ (อายุ 23-30 ปี).
• วุฒิปริญญาตรี การตลาด หรืออื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์ 1 ปี ขึ้นไป เกี่ยวกับสื่อนอกบ้านหรือเอเจนซี่จะรับพิจารณาเป็นพิเศษ.
• มีทักษะด้านมนุษยสัมพันธ์ที่ดี.
• จัดการงานหลายอย่างและรับมือกับความกดดันได้ดี.
• มีรถยนต์เป็นของตัวเอง / สามารถเดินทางไปต่างจังหวัดได้(ทางเครื่องบิน).
• ความหลงใหลในความสำเร็จและประสิทธิภาพในการทำงาน.

ทักษะ:

Sales, Negotiation, Mandarin

ประเภทงาน:

งานประจำ

• Owner of strategic 3 years aspiration plans with distributor and partner which includes opportunities identification, volume aspiration and stack up, and brands positioning, format portfolio, sales and channel strategy.
• Lead to develop sales & marketing yearly plan (by channel and SKU, activities grid and budget) with distributors and partners to ensure.
• Development of multi-level relationships with distributors & strategic partners with the management and performance of sell in / sell out sales, inventory, forecasting, ...
• Accountable for forecast to sales process (S&OP).
• Responsible for coordinating between internal and external stakeholders with cross functional support to constantly improve efficiency.
• Possesses high knowledge and understanding of competitor activities and market trends to develop sales analytics to drive business understanding and decision.
• Develop consumer, customer and channel insights to strengthen market understanding and decisions to support marketing team through maximizing brand executions.
• 5-10 years experience in sales and marketing, and distributor/partners management.
• Preferably with educational background of Business Management, Marketing or Operations Management.
• Hands on operational professional, with tactical acumen and strong execution capabilities.
• Analytical and able to generate actionable insights from analysis.
• Process driven and commercial acumen.
• Strong communication and persuasive/negotiation skills and speaks Mandarin.