เงื่อนไขการค้นหา

ทักษะ:

Legal, Compliance, Finance, English

ประเภทงาน:

งานประจำ

• Oversee and manage customer service operations that cannot be performed through digital self-service channels, including issuance of official bank certificates, formal correspondence to customers, management of account holders requiring special assistance and coordination with their legal representatives, and execution of orders from authorized government agencies for account freezing and unfreezing procedures.
• Review, verify, and approve all operational transactions and customer service requests to ensure accuracy and regulatory compliance.
• Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies.
• Manage daily team operations including workload distribution among team members based on task complexity and priority, while ensuring strict adherence to established operational procedures and service standards.
• What we're looking for.
• Bachelor's degree in Business Administration, Finance, Banking, Law, or related field.
• Minimum 7 years of experience in banking operations, with at least 3 years in supervisory role.
• Experience with account management, customer service operations, and regulatory compliance.
• Strong understanding of banking products and services (deposits, loans, payment systems).
• Fluent in Thai and English (both written and spoken).
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer service orientation with problem-solving skills.
• Quick learner with strong adaptability to rapidly acquire new skills and knowledge in banking operations.
• Technology-savvy with confidence in working with digital systems and platforms, essential for virtual banking environment.
• Detail-oriented and meticulous approach to work with strong attention to accuracy and thoroughness in all operational activities.
• Prior experience in bank branch operations, particularly in customer service, account management, and document processing, will be given special consideration due to the nature of operational requirements in this position.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, Market Research, Research, English

ประเภทงาน:

งานประจำ

• Lead customer service improvement projects through effective project management and leadership.
• Provide overall management and leadership of the Customer Service Team focused on an excellent end-to-end customer service.
• Manage a team to resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
• Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
• Initiate, monitor, and report performance metrics for all customer service areas to achieve qualitative and quantitative targets.
• Analyze and develop process, workflow, and SOPs to enhance the effectiveness of working process and improve customer experience.
• Develop workforce management strategies and prepare a yearly headcount planning.
• Ensuring agents understand and comply with all call center objectives, performance standards, and company policies.
• Requirements: Bachelor or Master degree in any related field.
• 3 - 4 years of customer service experience.
• Customer service-oriented and have ability to adapt/respond to different types of characters.
• Excellent team management and communication skills.
• Strong analytical skills, good critical thinking and problem solving.
• Ability to lead, supervise, and develop teams.
• Ability to initiate an advanced troubleshooting and proactively prepare workaround.
• Ability to demonstrate a high level of verbal and written English and proficient in Excel.
• Proven ability to deliver and execution in a fast-paced dynamic environment.
• Excellent interpersonal and communication skills.
• Team player with a positive attitude.
• Preferred Qualifications: Familiarity with CRM systems and practices.

ประเภทงาน:

งานประจำ

• Identify high-potential markets, segments, and industries to expand the business portfolio.
• Collaborate with executive leadership to set sales targets and allocate resources effectively.
• Build and maintain strong relationships with C-level executives and key decision-makers.
• Lead negotiations for large, complex deals and strategic partnerships.
• Set performance goals and ensure consistent achievement through coaching and performance management.
• Foster a culture of accountability, continuous improvement, and client success.
• Oversee the development of proposals, pricing models, and RFP responses.
• Ensure the effective use of CRM and sales enablement tools to manage pipeline and forecasting.
• Monitor market trends, competitor intelligence, and industry shifts to inform strategy.
• Work closely with operations, solution design, marketing, and finance teams to deliver compelling and viable outsourcing solutions.
• Ensure a seamless transition from sales to operations through robust implementation planning.

ทักษะ:

Enthusiastic, English

ประเภทงาน:

งานประจำ

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organization, we encourage you to apply for this exciting opportunity..

ประเภทงาน:

งานประจำ

• Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
• You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.
• Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being..
• Customer Service Associate.
• The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services..
• Role Details.
• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs..
• Basic Qualifications/Skills Needed.
• Minimum 2 years of customer service experience.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication in English.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law..
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process..
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 2 years of voice customer service experience.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

ประเภทงาน:

งานประจำ

• ให้คำแนะนำและความเห็นทางกฎหมายแก่หน่วยงานภายในเกี่ยวกับข้อกำหนดและกฎระเบียบต่าง ๆ.
• ตรวจสอบและร่างเอกสารสัญญา เช่น สัญญาซื้อขาย สัญญาบริการ หรือสัญญาทางธุรกิจอื่น ๆ.
• บริหารจัดการกระบวนการดำเนินคดี หากมีข้อพิพาททางกฎหมายที่เกี่ยวข้องกับบริษัท.
• ประสานงานกับที่ปรึกษากฎหมายภายนอก รวมถึงหน่วยงานราชการที่เกี่ยวข้อง.
• วิเคราะห์ผลกระทบทางกฎหมายที่อาจมีต่อธุรกิจและเสนอมาตรการป้องกัน.
• อัพเดตกฎหมายและระเบียบใหม่ ๆ ที่อาจมีผลกระทบต่อการดำเนินธุรกิจของบริษัท.
• จัดการเอกสารและข้อมูลที่เกี่ยวข้องกับงานด้านกฎหมายอย่างเป็นระบบและเป็นระเบียบ.
• Qualifications: ปริญญาตรี หรือ ปริญญาโท สาขานิติศาสตร์ หรือ สาขาที่เกี่ยวข้อง (ปริญญาตรี G.P.A. > 2.70, ปริญญาโท G.P.A. > 3.30).
• มีทักษะภาษาอังกฤษ (TOEIC > 550).
• หากมีประสบการณ์ทำงานในสายงานกฎหมายอย่างน้อย 5 ปี โดยเฉพาะในสายกฎหมายธุรกิจหรือการบริหารสัญญา และ มีใบอนุญาตทนายความ (Lawyer License) จะได้รับการพิจารณาเป็นพิเศษ.
• มีความรู้เกี่ยวกับกฎหมายธุรกิจและกฎหมายที่เกี่ยวข้องกับการดำเนินธุรกิจ.
• มีความเข้าใจในกระบวนการดำเนินคดีและการแก้ไขข้อพิพาท.
• มีความรู้ในกฎหมายแรงงานและกฎหมายทรัพย์สินทางปัญญาจะเป็นประโยชน์.
• มีความสามารถในการวิเคราะห์ข้อมูลทางกฎหมายและให้คำแนะนำที่เหมาะสม.
• มีความรอบคอบในการตรวจสอบเอกสารและข้อมูล.
• มีความตั้งใจในการพัฒนาตนเองและสนับสนุนการเติบโตขององค์กร.
• Contact: Sarunya กุ๊ก Kalumpaboot
• SCG Cement and Green Solutions Business.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Fast Learner, Good Communication Skills, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Manage inquiries and guest queries on the Airbnb platform.
• Coordinate and ensure smooth guest check-ins.
• Supervise housekeeping and technical teams, including damage and problem reporting.
• Develop and maintain positive relationships with juristic offices and partners.
• Set up and prepare new homes for rental.
• Fluency in both Thai and English is essential.
• Bachelor s degree in Hotel Management, Tourism, Applied Foreign Languages, or related fields preferred (but not mandatory).
• 1-3 years of experience in OTA platforms, real estate, hospitality, or service industries.
• Proactive and able to work independently with minimal supervision.
• Comfortable with mobile communication and chatting platforms.
• Strong problem-solving skills and results-oriented mindset.
• Comfortable working with foreigners and diverse teams.
• Why to apply?.
• Join a dynamic and fun team in a growing industry with strong career growth potential. Enjoy a hybrid work setup with flexibility, transportation support, and a competitive benefits package, including 23 holidays/year, social security, annual salary increases, bonuses, and seniority incentives. Be part of a supportive and innovative company culture!.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Business Development, Accounting, Finance, English

ประเภทงาน:

งานประจำ

• Develop and implement specific business development strategies to drive awareness, lead generation and opportunity identification.
• Establish contact with identified target companies and monitoring progress.
• Create strategic and tactical account plans to uncover and close business opportunities across our multiple offerings on identified priority accounts.
• Facilitate the workshops/ discussions relating the management of Multidisciplinary Professional Services.
• Qualifications:Bachelor's Degree in Chinese, Business Administration, Accounting, Finance, Legal and related field.
• Over 8 years of working experience in professional services, business development, Chinese clients support, relationship manager and other related field.
• Working experience in professional firm with accounting knowledge/background would be a strong advantage.
• Fluent communication in English and Mandarin is essential and proficiency in Thai would be a strong advantage and proficiency in Thai would be a strong advantage.
• Working experience in Chinese company with 100 employees or above is preferred.
• Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
• Detail-oriented and well-organized.
• Good interpersonal and multitasking skills.
• Service minded and proactive.
• Can-do attitude and able to work independently with minimal supervision.
• Demonstrates confidence and clarity in public speaking.
• Possesses strong business acumen.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109282In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Manage, mentor and motivate a team of customer service representatives.
• Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
• Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
• Resolve complex customer inquiries and escalations as needed.
• Identify training needs and work with the team to develop their skills.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain accurate records and generate performance reports.
• What we're looking for.
• Minimum 2 years' experience in a customer service leadership role, preferably in the call centre or financial services industry.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service.
• Proficient in English, both written and verbal.
• Ability to work in a fast-paced, target-driven environment.
• Exceptional organisational and time management skills..
• What we offer
• Comprehensive health and life insurance coverage.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional development and career advancement.
• Discounts on a variety of products and services.
• A friendly and inclusive company culture.
• If you're ready to take the next step in your career and join a dynamic and customer-focused organisation, we encourage you to apply now.

ทักษะ:

Purchasing, Good Communication Skills, SAP

ประเภทงาน:

งานประจำ

• Preparing the project memorandum, PR & PO, power of attorney document, and any projects related document which assigned by line manager.
• Organizing and servicing meetings (producing agendas and taking minutes).
• Organizing payments and expenses submissions for the project.
• Ensuring the smooth and adequate flow of information within the department/project to facilitate other business operations.
• Handling inventory management of office supplies, project required supplies and the purchasing of new material with attention to budgetary constraints.
• Preparing all payment documents accurately before submitting to project director s approval.
• Coordinating between head office, plant, contractors and business partner in any matter required.
• Ensuring that systems are functional and office s physical conditions are managed to support working effectiveness of the team..
• Bachelor s degree in Business Administration or related field.
• Ability to understand business process and industry knowledge.
• Customer-focused service provision, and people interface and corporate communications consulting.
• Being proactive with good personality, ability to work under pressure and good communication skills.
• Ability to use SAP would be an advantage.
• Ability to travel/ work upcountry and abroad.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Salesforce, SAP, Oracle, Vietnamese, English

ประเภทงาน:

งานประจำ

• Based in Bangkok, Vietnamese Language Skills mandatory.
• Visa & Relocation Support possible for the right candidate.
• The Customer Success Manager (CSM) within the Signature Success team acts as the primary technical point of contact for Salesforce's largest and most important customers. The focus is on proactively ensuring customer success by understanding their business goals, technical environment, and helping them maximize the value of their Salesforce investment, specifically concerning their Salesforce Sales Cloud, Service Clo ...
• This role will be responsible for some of our most strategic & complex customers in Vietnam, as we continue to grow our business in this market.
• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Sales Cloud, Service Cloud, or Financial Services Cloud capabilities and best practices. Translate business needs into technical solutions within the Salesforce ecosystem..
• Proactive Support: Identify potential challenges and risks related to the customer's Salesforce implementation, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations affecting the customer's Salesforce instance, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases related to their Salesforce platform usage..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs related to their Salesforce solutions..
• Salesforce Platform Experience: hands-on experience working directly with Salesforce Sales Cloud, Service Cloud, or Financial Services Cloud, including configuration, implementation, or technical management..
• Broader CRM Experience: Experience with application development, configuration, or implementation within other enterprise CRM systems, such as SAP CRM or Oracle Siebel/Fusion CRM, is beneficial..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical/Solutions Architecture, particularly within the CRM domain.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts (especially related to Salesforce CRM) and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies as they apply to CRM implementations.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English & Filipino/Tagalog at a business professional level is required..
• Salesforce Certified Administrator.
• Salesforce Certified Sales Cloud Consultant.
• Salesforce Certified Service Cloud Consultant.
• Salesforce Certified Financial Services Cloud Accredited Professional (or related FSC certs).
• Salesforce Certified Platform App Builder.
• Deep knowledge of Salesforce products and features, capabilities, best use cases, and deployment strategies within Sales, Service, or Financial Services contexts.
• Experience working with Enterprise-level customers..
• In summary, this CSM role at Salesforce requires a technically knowledgeable individual with strong communication and relationship-building skills. They need significant hands-on experience with core Salesforce CRM platforms (Sales Cloud, Service Cloud, or FSC), potentially supplemented by experience with other enterprise CRMs like SAP or Oracle. Holding relevant Salesforce certifications and fluency in Tagalog are key requirements for the role. The ideal candidate is passionate about driving customer success within the Salesforce ecosystem, proactive in their approach, and adept at managing complex technical and business requirements for large enterprise clients.
• LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team.
• To check table plan with host team, reporting to restaurant general manager prior to briefing.
• To increase our regular clientele by networking and obtaining repeat custom.
• To maintain service standards.
• To actively supervise restaurant Mise en place, maintain the standards of Ducasse Paris.
• To actively supervise restaurant open/close check lists.
• To ensure that faults and defects are reported to maintenance and action is taken without delay.
• To take food and beverage orders, and drive the service.
• To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place.
• To maintain the relationship with Ducasse Paris team.
• To follow complaints from guests and find mutually agreeable solutions.
• To actively supervise training sessions to ensure that staff can perform their duties correctly.
• To ensure the banking and billing are completed accurately at all times, followed by daily report.
• Other duties as assigned by superiors.
• A minimum of 2 years relevant experience in Michelin Star Restaurant.
• recruitment, training and leadership systems.
• Sales tactic.
• Leadership and team management.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Food and beverage knowledge covering all of the restaurant s menus.
• Guest s advice.
• Interested person may send your resume via APPLY NOW or.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Adobe Photoshop, Business Development, Analytical Thinking, Thai, English

ประเภทงาน:

งานประจำ

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Top universities are a minimum requirement. The schools include Chulalongkorn University, Thammasat University, and other schools at the same recognition level.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

ทักษะ:

Compliance, Risk Management, Accounting

ประเภทงาน:

งานประจำ

• Set up the annual audit plan and perform internal audit procedures according to the plan including compliance, operational, and information technologies audit.
• Identify risks and key points of internal processes associated with compliance, operational and information technologies audit to evaluate controls in place to mitigate those risks.
• Lead Internal Audit s change initiative by implementing action plans related to risk assessment and annual planning, audit execution, audit reporting, and development, ...
• Lead Internal Audit s annual risk assessment and enterprise risk assessment and planning process to develop the audit plan and ensure the plan is responsive to and aligned with the risk profile of the organization.
• Oversee the execution of individual audits defined in the audit plan ensuring the highest level of service quality and client satisfaction.
• Issue all Internal Audit reports ensuring the reports are clear and concise, identify root causes with practical solutions, and ultimately provide value to management.
• Meet regularly with the Audit Committee to report the status of Internal Audit s ongoing monitoring activities, and educate/inform the committee of emerging risks and/or exposures (whether internal or external to the company) that should be considered, with respect to risk management and internal control best practices.
• Proactively inform senior management of significant risks or exposures related to internal controls, compliance, and/or governance requiring prompt attention.
• Manage the process to track, follow-up, and ultimately close all open audit issues leveraging the Audit Committee, if necessary.
• Actively participate in executive management meetings and/or committees to ensure that Internal Audit is well-informed of key business developments that could have an impact on audit priorities and/or plans.
• Ensure that Internal Audit is performing its work in accordance with established professional standards and remain abreast of emerging trends and best practices that can be incorporated into the function.
• Oversee Internal Audit s participation in critical business and technology initiatives and projects ensuring that audit s perspective is effectively voiced and appropriate controls are designed and implemented on a proactive basis.
• Maintain audit technology platform leveraging support from the information systems group as needed.
• Coordinate the activities of external auditors including how best to leverage the work performed and results produced from Internal Audit s work.
• Master's or Bachelor s degree in Accounting & Finance or other closely related field.
• 10+ years of experience in auditing, assurance, accounting, consulting or related field, of which at least 5 years of managerial level.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations.
• Excellent communication (written and verbal) and interpersonal skills with an ability to network and interact at all levels.
• Industry Knowledge of business digital asset management, Fintech, and Banking is an advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Teamwork, Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

• Brand Culture Promotion: Accurately introduce the brand culture, product concepts and advantages to customers; Operate social media accounts in accordance with regulations; Ensure the store operations are standardized during the shift (personal image tidying, cleanliness of the store and warehouse environment, hygiene, and display), ensuring customers have a good brand experience.
• Sales Achievement: Be familiar with service processes and sales techniques, provide good customer reception services, build trust with customers, and efficiently achiev ...
• Team Collaboration: Unite with colleagues, cooperate and help each other, fully understand and quickly execute the work arrangements of the store manager.
• Merchandise and Asset Management: Be responsible for inspection, replenishment, return and exchange of goods, display, store cleanliness, and logistical operations during the shift as arranged by the store manager.
• Others: Complete other tasks assigned by superiors.
• Good - looking appearance and temperament, fluent in Thai, proficient in English communication.
• Strong customer service awareness, with affinity, and good at teamwork.
• Recognize and like the brand culture and products.
• Possess self - motivation, a sense of responsibility, and an open - minded attitude towards continuous learning.
• Have certain empathy ability to provide meticulous customer service.
• Have more than one year of sales experience in the same industry or the fashion new retail industry.
• Be familiar with basic computer operations (Excel, Word).
• College degree or above is preferred.

ทักษะ:

Data Analysis, Excel, Good Communication Skills

ประเภทงาน:

งานประจำ

• Assist E2E managers in coordinating with third-party service vendors (delivery, installation, payment providers).
• Support service performance tracking and generate regular reports (e.g., delivery lead time, installation success rate, installment usage).
• Assist in calculating service expenses per transaction and by category.
• Collect and consolidate service KPIs from various data sources (e.g., delivery lead time, installation completion rates, cost per transaction).
• Prepare weekly dashboards or summary reports for review by E2E managers and senior leadership.
• Highlight key trends or service performance issues that require action.
• Monitor service complaints and work with the call-back team to track and escalate recurring issues.
• Coordinate with IT or catalog teams to update product & service data in catalog platforms.
• Assist in documentation of new service packages, promotions, or price updates.
• Schedule internal review meetings, vendor check-ins, and service audit visits as needed.
• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
• Experience in operation or sales to support retail business as the middle tier to manage incidents closed within SLA with the good quality.
• Comfortable building weekly reports and summarizing data into visuals or executive briefs.
• Excellent at managing files, tracking updates, and supporting structured processes.
• Understands how delivery, installation, and payment processes impact customer satisfaction.
• Supports multiple managers and coordinates across departments smoothly.
• Can prioritize a mix of recurring (reporting/admin) and ad hoc tasks.
• Strong data analysis and Excel skills (Pivot, VLOOKUP, etc.).
• Good communication skills to coordinate across vendors and internal teams.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

PeopleSoft, Compliance, SAP

ประเภทงาน:

งานประจำ

• Understand HR workflow and get requirements from stakeholders to design the automated process.
• Evaluate current HR systems and recommend enhancements or new solutions to improve user experience, efficiency, and data accuracy.
• Drive system integrations with Peoplesoft, O365, and other related systems.
• Ensure data privacy, compliance, and security standards are met across all HR platforms.
• Prepare HR Dashboard as a weekly and monthly basis.
• Provide user support, training, and documentation for HR systems and tools.
• QualificationsBachelor s or Master s degree in Human Resources, Information Technology, Business Administration, or a related field.
• 7+ years of experience in HR systems or HR digital transformation, with at least 2 years in a managerial role.
• Hands-on experience in managing or implementing HRIS/HCM platforms (e.g., Workday, SAP, Oracle, BambooHR).
• Strong project management skills and experience working with cross-functional teams.
• Excellent analytical, problem-solving, and communication skills.
• Skilled in Power BI, SQL, Data Visualizations is advantage.
• Strong customer service skills.
• Strong organization skills and attention to detail..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Teamwork, Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

• Brand Culture Promotion: Accurately introduce the brand culture, product concepts and advantages to customers; Operate social media accounts in accordance with regulations; Ensure the store operations are standardized during the shift (personal image tidying, cleanliness of the store and warehouse environment, hygiene, and display), ensuring customers have a good brand experience.
• Sales Achievement: Be familiar with service processes and sales techniques, provide good customer reception services, build trust with customers, and efficiently achiev ...
• Team Collaboration: Unite with colleagues, cooperate and help each other, fully understand and quickly execute the work arrangements of the store manager.
• Merchandise and Asset Management: Be responsible for inspection, replenishment, return and exchange of goods, display, store cleanliness, and logistical operations during the shift as arranged by the store manager.
• Others: Complete other tasks assigned by superiors.
• Good - looking appearance and temperament, fluent in Thai, proficient in English communication.
• Strong customer service awareness, with affinity, and good at teamwork.
• Recognize and like the brand culture and products.
• Possess self - motivation, a sense of responsibility, and an open - minded attitude towards continuous learning.
• Have certain empathy ability to provide meticulous customer service.
• Have more than one year of sales experience in the same industry or the fashion new retail industry.
• Be familiar with basic computer operations (Excel, Word).
• College degree or above is preferred.