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ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Business Development, Problem Solving, Quantitative Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Negotiation, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Present and sell commercial and industrial washing machines, dryers, and related laundry equipment..
- Develop new customers and maintain relationships with existing clients such as laundromat investors, hotels, hospitals, factories, and commercial laundries..
- Provide professional consultation on machine selection, shop layout, and laundry solutions..
- Prepare quotations, negotiate terms, and close sales deals..
- Coordinate with technical, installation, and after-sales service teams..
- Follow up on order status, delivery, and customer satisfaction..
- Prepare sales reports and update customer information..
- Visit customers on-site and attend exhibitions or trade shows when required..
- __________________________________.
- Strong communication, negotiation, and closing skills..
- Self-motivated, target-driven, and able to work under pressure..
- Own a car and able to travel upcountry when required..
- Basic computer skills (Line, Excel, Google Docs, Email)..
- __________________________________.
- Compensation & Benefits.
- Basic salary.
- Commission (uncapped, based on sales performance).
- Travel and phone allowance (as per company policy).
- Social Security.
- Performance bonus.
- Product and sales training provided.
- Work Style & Career Growth.
- Proactive sales role (Active / Hunter Sales).
- High income opportunity based on performance.
- Career growth to Senior Sales or Sales Manager.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Swift, Assurance, English, French
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
- Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
- Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
- Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
- Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
- Key input goals.
- Regional escalation framework and resolution protocols.
- Quality audit program and training roadmap.
- Monthly and quarterly performance reports with actionable insights.
- Hotel satisfaction improvement plan.
- Strategic relationship management framework.
- Key output goals.
- Reduction in escalation volume and resolution time.
- Improvement in first-contact resolution rates.
- Increase in hotel satisfaction scores.
- Decrease in recurring technical issues.
- Strengthened stakeholder engagement and trust.
- Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
- At least 8+ years experience in technical account management or similar role.
- Proven experience in escalation management and quality assurance.
- Experience working with luxury hotel brands and high-touch service environments.
- Strong background in stakeholder management and relationship building.
- Experience in training and guiding support teams.
- Excellent communication and relationship management skills.
- Strong analytical and problem-solving abilities.
- Customer-centric mindset with focus on service excellence.
- Ability to work effectively in cross-functional environments.
- Fluency in English (required) and additional languages is beneficial French(FR).
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ทักษะ:
Salesforce, Teamwork
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
- Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
- Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
- Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
- Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
- Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales project delivery activities.
- Provide leadership and support for delivery teams and across SEA region.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects,.
- Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
- 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions.
- Strong relationship building and communications skills.
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager).
- Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
- Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
- Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
- Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
- Proven demonstration of sound business acumen, teamwork and leadership qualities.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111957In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Business Development, Accounting, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement specific business development strategies to drive awareness, lead generation and opportunity identification.
- Establish contact with identified target companies and monitoring progress.
- Create strategic and tactical account plans to uncover and close business opportunities across our multiple offerings on identified priority accounts.
- Facilitate the workshops/ discussions relating the management of Multidisciplinary Professional Services.
- Qualifications:Bachelor's Degree in Chinese, Business Administration, Accounting, Finance, Legal and related field.
- Over 8 years of working experience in professional services, business development, Chinese clients support, relationship manager and other related field.
- Working experience in professional firm with accounting knowledge/background would be a strong advantage.
- Fluent communication in English and Mandarin is essential and proficiency in Thai would be a strong advantage and proficiency in Thai would be a strong advantage.
- Working experience in Chinese company with 100 employees or above is preferred.
- Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
- Detail-oriented and well-organized.
- Good interpersonal and multitasking skills.
- Service minded and proactive.
- Can-do attitude and able to work independently with minimal supervision.
- Demonstrates confidence and clarity in public speaking.
- Possesses strong business acumen.
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109282In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Room Service Manager.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
- Keep up with the latest product trends and create seasonal and new guest room amenity program.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
- Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
- Train order takers in proper selling and telephone techniques.
- Ensure all private bars are stocked and controlled properly.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ทักษะ:
Oracle, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages Technical Architecture department effectively and within the required parameters set by Human Resources. This includes hiring staff, setting team goals, and conducting performance reviews.
- Assists with the establishment of the vision, goals, and measures of success for the Technical Architecture department, recognizing the current team maturity and skills of the team members.
- Provides coaching, mentoring and providing management and leadership to the function ...
- Acts as an advisor and decision maker in technical design and build situations of complex client solutions.
- Assists with setting operational objectives for the Technical Architecture function.
- Guides the team in terms of successful implementation and execution of system solutions.
- Contributes to the development of solution/technical architectures in complex and specific business, infrastructure or functional areas.
- Provides necessary assistance / guidance regarding the pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client s current infrastructure, architecture, system capabilities and business challenges.
- Understands, influences and designs organization structures, capabilities, processes and operating models.
- Develops solution architecture using the Technical Architecture domain abstraction.
- Participates in the analysis, evaluation and development of long-term strategic and operating plans to ensure that the Technical Architecture objectives are consistent with the business long-term business objectives.
- Measures the value of the efforts of the Technical Architecture department and present those measures to stakeholders within the business to earn buy in for the function and the funding it requires.
- Provides timely and high-quality reports and briefings on architecture roadmap, strategic initiatives and architecture metrics to leadership and relevant stakeholders.
- To thrive in this role, you need to have: Extended leadership skills coupled with the ability to coach and mentor a highly technical and specialized team.
- Extended product knowledge integrated with extended technology understanding.
- Extended understanding of the vendor s products, business and technology positioning.
- Excellent communication skills both verbal and written coupled with the ability to establish and create excellent C-suite client relationships with their technical expertise.
- Ability to develop and leverage knowledge of reference architectures.
- Ability to maintain knowledge of trends and development in technology domains.
- Extended knowledge in core frameworks used.
- Excellent knowledge of the problem domain that systems are to provide solutions for.
- Ability to translate complex technical terminology, concepts and issues in terms understandable to technical and non-technical people.
- Ability to use insight to analyze, understand, and develop simple and clear solutions that solve problems - leading to the attainment of an organization s strategic objectives.
- Extended knowledge of organization and its product/service offers.
- Academic qualifications and certifications: Bachelor's degree in information technology, computer science or information systems or a related field.
- Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
- Relevant vendor and industry certifications, for example, Cisco, Microsoft, Oracle.
- Software and programming languages, for example, C++.
- SAFe Scaled Agile certification advantageous.
- Required experience: Extended track record managing a Technical Architecture function preferably within an IT services environment.
- Extended client engagement and development consulting experience.
- Extended experience managing expectations when balancing alternatives against business and financial constraints.
- Extended experience in a variety of architectures for specific domain or specialization.
- Extended experience designer and development know-how.
- Extended project management experience ensuring timeous delivery of client solutions.
- Extended experience working in an agile development environment.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
9 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 9 years of experience in operations management and facilities management.
- Experience in critical facility operation management.
- Ability to communicate in English fluently to work with local and other internal stakeholders.
- Experience working in data center environments, including building and operating infrastructure.
- Experience with initiating and executing initiatives in a global environment.
- Ability to perform operational assessment and risk analysis of third-party sites.
- Ability to forecast resource requirements in a data-driven way.
- Excellent problem-solving skills.
- As a Data Center Technical Operations Manager, you will be involved in nearly every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third-party data center vendors and operators with a focus on operability, maintainability and reliability. You will represent the operations organization, and will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
- Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
- Keep stakeholders informed about current work and discuss decisions and directions with them.
- Provide technical expertise during incidents and coordinate the planning of critical activities.
- Respond to critical events and alarms in accordance with contractual obligations.
- Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Electronics, Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are looking for a Service Representative Service Engineer to join our Service Team. The role involves installation, commissioning, preventive maintenance, and technical support for Medium Voltage (MV) and Low Voltage (LV) Switchgear and digital energy management systems. This position is ideal for a motivated engineer who wants to develop technical expertise in electrical distribution and digital systems.
- What skills and capabilities will make you successful?Installation & Commissioning Perform installation, testing, and commissioning of MV/LV switchgear, power monitorin ...
- Conduct site acceptance tests (SAT) and functional testing according to company standards.
- Collaborate with project and technical teams to ensure smooth project handover to customers.
- Preventive & Corrective Maintenance Execute preventive maintenance and inspection of switchgear, protection relays, metering devices, and related systems.
- Diagnose and resolve technical issues (troubleshooting) during or after system operation.
- Prepare service reports and provide recommendations for system improvement.
- Customer Support & Coordination Communicate effectively with customers to ensure satisfaction and understanding of service activities.
- Coordinate with internal departments (Project, Sales, Technical Support) to deliver quality service.
- Comply with all EHS (Environment, Health & Safety) standards and site regulations.
- Technical Documentation Maintain accurate records of service activities, tools calibration, and spare parts usage.
- Support service knowledge sharing and continuous improvement within the team.
- Who will you report to? Senior Services Manager.
- What qualifications will make you successful for this role? Education: Bachelor s degree in Electrical, Electronics, or Mechatronics Engineering.
- Experience: 3-5 years in electrical service, maintenance, or commissioning.
- Technical Knowledge: Understanding of MV/LV switchgear and power distribution systems.
- Basic knowledge of control circuits, protection relays, and digital power monitoring systems.
- Skills: Problem-solving, teamwork, and customer-oriented mindset.
- Must hold a valid driving license (able to travel upcountry when required).
- Basic English communication (both written and spoken).
- Computer literacy (MS Office, report writing).
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bangkok - - Thailand.
- At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today.
- Transform the everyday through your role in creating sustainable transport solutions ...
- Siemens Mobility Thailand is looking for a Section Manager - Trackwork and Third Rail Engineer for Maintenance team.
- This is your role. What part will you play?.
- You will be responsible for management and supervision the Shift Leaders, Engineers, Technician and Workers, who are employed within the Trackwork and Third Rail Maintenance as well as any temporary personnel within this section.
- Ensure technical integrity of TRW/TRD installations, including tracks, turnouts, and third rail systems.
- Organize and oversee daily operations, optimize maintenance tasks through analysis, and monitor maintenance history and reports.
- Coordinate resources by ensuring availability of manpower, tools, materials, and spare parts for routine work and incident response.
- Optimize maintenance activities through continuous analysis and process improvements.
- Responsible for incident resolution, defining roles and responsibilities, managing recruitment processes, and developing training programs for service personnel.
- Use your skills to move the world forward.
- Bachelor s degree in Railway Engineering (or related field), with strong knowledge of Trackwork and Third Rail.
- Proven experience in maintenance management of railway systems.
- Leadership and team management skills, with experience in planning, supervising, and developing technical staff competency.
- Analytical and problem-solving ability, capable of monitoring performance data, interpreting fault trends, and implementing reliability improvement measures.
- Strong safety and quality orientation, ensuring adherence to safety rules, hazard-control requirements, and robust documentation practices.
- Excellent command of spoken and written Thai; good proficiency in English communication.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
ทักษะ:
Compliance, Safety Management, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bangkok - - Thailand.
- At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today.
- Transform the everyday through your role in creating sustainable transport solutions ...
- Siemens Mobility Thailand is looking for a Installation, Testing & Commissioning Manager - Depot Workshop Equipment in Bangkok office.
- This is your role. What part will you play?.
- Led the full lifecycle of planning, installation, testing, integration, and commissioning (T&C) of Depot Workshop Equipment, ensuring safety compliance, technical quality, contractual acceptance, and effective handover to Operations & Maintenance.
- Installation & Site Management: Lead planning and execution of depot workshop equipment installation, including method statements, logistics, permits, site coordination, SEQ compliance, stakeholder interfaces, and alignment of scope, resources, schedule, and budget.
- Testing & Commissioning (T&C) Leadership: Develop, implement, and manage the Depot Workshop Equipment T&C strategy; provide technical leadership, manage test plans and documentation (ITPs, FAT, SAT, IRs), lead T&C meetings, and drive contractual acceptance through successful phase execution and HOTO.
- System Integration & Interfaces: Coordinate technical interfaces across power, earthing, SCADA/PLC, fire systems, communications, signaling, depot tracks, safety interlocks, and civil services; validate interlocks, fail safes, load testing, functional performance, and cybersecurity integration where applicable.
- Safety, Quality & Compliance: Enforce the Safety Management System and Permit to Work regime; conduct risk assessments, manage NCRs and corrective actions, and ensure compliance with applicable standards, codes, and legislative requirements while maintaining full auditability.
- Documentation, Training & Handover: Oversee preparation and submission of all T&C deliverables, including as built records, certifications, O&M manuals, spares, and asset data; plan and deliver training to O&M teams and manage punch list and defect liability closure.
- Reporting & Commercial Support: Monitor cost, schedule, and progress; maintain accurate reporting and project data; support subcontractor agreement development, manage commercial risk, and identify opportunities for value engineering and business improvement.
- Use your skills to move the world forward.
- Bachelor s degree in Electrical Engineering, Power Engineering, Mechanical or Mechatronics Engineering, or a related discipline.
- Hands on experience in metro or rail projects, with direct responsibility for installation and testing & commissioning (T&C) of depot workshop equipment or closely related rail systems.
- Proven track record in successfully delivering complex, multi disciplinary infrastructure projects.
- Strong knowledge of project commercial management, contract administration, and managing requirements of large scale clients.
- Proficiency in project management and planning tools, such as Primavera and MS Project, along with document control systems.
- Fluent English communication skills; proficiency in Thai is considered an advantage.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
- Flexible working arrangements.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Product Owner, Product Development, Scrum, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with business stakeholders to identify technology enablers to grow the business.
- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
- Work closely with development team to Create User Story, Epic, Story tasks including conduct agile development process with the team.
- Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
- Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
- Use metrics and data visualization to report progress and support data-driven decision making.
- Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
- Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
- Working with TDD QA to create test cases as a requirement.
- Work closely with QA and business team to perform the UAT to make sure the highest quality of products.
- Analyze product usage and customer feedback to improve the product.
- Perform the product discovery process or job to be done to identify what customer really needs.
- Create product road map and plan.
- Provide data in all aspect to upper management for a decision making.
- Provide the project status report to upper management.
- Motivate and drive team to provide the highest productivities.
- Cooperate with all parties to make work go smoothly.
- Reduce conflicts between all working parties in various departments.
- Do the Risk and Mitigation plan.
- Present the status of the product development to Upper Management.
- Bachelor s degree in information technology, Computer Science or related fields.
- 5+ years of Scrum-based Agile project management experience, have worked on large, scaled projects.
- Proven experience as a technical product Manager/Owner or similar role and 5+ years of work experience in digital product design, planning for products solution, products feature prioritization and implementation.
- Good Understand concept of SQL Command, API, Database design, Web/Mobile development, Micro Service Development.
- Good command of both spoken & written English.
- Strong leadership and people management skill.
- Great Emotional control.
- Self-motivated, eagerness to learn and embrace new challenges.
- Good Team working.
- Positive thinking.
- Willing to work with any assigned tasks.
- Willing to help each other.
- Do the best with every assigned tasks.
- Location: True Digital Park, Bangkok.
ทักษะ:
Teamwork, Data Analysis, Mechanical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support Manager, Drilling Engineering to identify opportunities for performance improvement on drilling and decommissioning operation.
- Lead and guide the implementation of cost-saving initiatives across assigned projects, from conceptualization to successful execution.
- Demonstrates full commitment to continuous improvement, data-driven decision and teamwork across multi-functions during planning and execution.
- Support drilling engineer to provide Bit/DD/MWD/LWD advices to improve drilling performance.
- Support drilling engineer and digital transformation team to develop drilling database for more efficiency in data analysis.
- Develops a plan to investigate and evaluate new technology or potential value adding improvements and field trial in a methodical and learning manner.
- Support rig superintendent, drilling engineer and drilling supervisor in technical requirement as requested.
- Participate in end of well reviews , capture lessons learned and contribute to drilling performance improvement plans using the Technical Limit approach.
- Provide technical support to the evaluation and selection of rig, material, equipment and services.
- Review and Update Standard Operating Procedure (SOP).
- Ensure that all performance improvement initiatives are compliant with the SSHE Management System.
- Ensure adherence to SSHE Management System, Well Management System (WMS), Standard Operating Procedure (SOP), Management of Contractors and Suppliers Standard and the local regulatory requirements.
- Prepare HAZID risk assessment session for initiatives and incorporate all mitigation plans in the Detailed Drilling program and organize procedural HAZOP sessions with all key contractors prior to execution.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Petroleum Engineering, Mechanical Engineering or equivalent.
- Minimum 3-year experience in drilling operations, including 2-year experience as Supervisor, Drilling Operations of offshore assets and offshore rig.
- Knowledge of performance optimization, supplier management, and materials procurement, service contracts, and SSHE for drilling operations.
- Good in written and spoken English skills.
- Analytical and presentation skill.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Procurement, Electrical Engineering, Mechanical Engineering
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
- Responsible for the on-site management of sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
- Manage relationship with third party Colocation providers and their facility staff.
- Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Data Center capacity planning and reporting.
- Assist in the design and build out of new facilities.
- May assist in projects to increase current Facility efficiency.
- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
- Deliver quality service and ensure all customer demands are met.
- Procurement for DCEO related expenditure.
- Responsible for asset and inventory management.
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship and Career growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- BASIC QUALIFICATIONS.
- 4+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility.
- Ability to participate in a 24 x 7 rotating shift roster.
- Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- PREFERRED QUALIFICATIONS.
- Bachelor s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
- Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ทักษะ:
Oracle
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
- Ensures that any software that is part of the solution is installed and configured according to client requirements.
- Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
- Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
- Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
- Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
- Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
- Ensures the efficient and comprehensive resolution of incidents and requests.
- Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
- Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
- Provides second line remote and onsite technical support to clients.
- Provides second line field engineering services to clients.
- Reports and escalates issues to 3rd party vendors if necessary.
- Follows the required handover procedures for shift changes to ensure service continuity.
- To thrive in this role, you need to have: Good communicate skills, both verbal and written.
- Ability to plan activities and projects well in advance and take into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
- Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
- Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
- Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.
- Required experience: Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
- Moderate level experience in technical support to clients.
- Moderate level experience in diagnosis and troubleshooting.
- Moderate level experience providing remote support in Collaboration technologies.
- Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
- Basic understanding of Network routing and switching.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
- Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
- Provide technical after sales advice to clients in the boutique as necessary.
- Improve After Sales Process & Elevate Know-how in Boutique Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
- Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
- Guide Fashion Advisors on the product authentication quick check for all received items.
- Coordinate with the Repair Centre on CASS follow-ups and service status updates.
- Promote a positive After Sales mindset and culture within the boutique.
- Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
- Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
- Support CASS user training and share Quality/After Sales topics during morning briefings.
- Administration & Coordination Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
- Clearly record repair status and client interactions in CASS/repair forms.
- Validate client contact details and preferred communication methods.
- Quality Control & Reporting Gather and report client feedback on product quality to Manager.
- Share product quality alerts with the retail team as needed.
- Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
- Repair & Care Stock Maintenance Manage repair and care inventory; conduct weekly stock-takes in boutiques.
- Work with Fashion Advisors to remind clients to collect their items.
- You are energised by Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
- Making a business impact by supporting both colleagues and clients.
- What You will bring At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
- Strong computer skills (Emails, Excel, MS Office).
- Excellent communication and interpersonal skills in both Thai and English.
- Team-oriented, client-focused, and service-minded.
- Able to work boutique hours, including weekends and public holidays.
- What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
- Ongoing training and development opportunities.
- A supportive team environment that values your contributions.
- Competitive compensation and benefits.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
ทักษะ:
Electrical Engineering, Automation, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We empower our people to stay resilient and relevant in a constantly changing world. We re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you d make a great addition to our vibrant international team.
- You ll make a difference in:Master Maintenance Magic: Perform operation and maintenance tasks like a pro, following standard procedures to keep everything running smoot ...
- Partner with Pros: Team up with seasoned engineers and dive into exciting projects, learning the ropes and gaining invaluable hands-on experience.
- Commissioning Conqueror: Take charge of commissioning and acceptance testing, ensuring our systems are up to snuff and ready to roll.
- Service Superstar: Spot opportunities for new or additional services, parts, and products, and champion them to our customers for enhanced satisfaction and growth.
- Collaborate with Cross-Functional Teams: Work closely with cross-functional teams, including project managers, engineers, and clients, to ensure successful project execution and delivery.
- Hardware Hero: Manage hardware inventory and perform hardware integration tasks, ensuring everything is in its right place. Lead system start-up and installation tests, making sure our equipment is operating flawlessly from the get-go.
- Customer Connection: Build and nurture strong relationships with our customers, driving continuous and sustainable growth of our maintenance base.
- You re excited to build on your existing expertise, including:Educational Background: Diploma or Degree in Electrical Engineering or a related field, providing a solid technical foundation.
- Engineering Expertise: Strong engineering and technical knowledge, particularly in the operation, maintenance, and optimization of Siemens PCS 7, SIMATIC Batch, and Route Control systems. Familiarity with other Siemens automation solutions (e.g., S7-1500, WinCC, TIA Portal) is a strong advantage.
- Experience Matters: 5-10 years of hands-on experience in engineering roles.
- Global Perspective: Experience operating effectively in international, multicultural environments.
- Problem Solving: Adept at managing complex technical challenges and making necessary project adjustments to ensure successful outcomes.
- Customer-Centric Approach: A mindset that prioritizes customer satisfaction, ensuring that all interactions and solutions are tailored to meet customer needs.
- Communication Excellence: Excellent communication skills with the ability to engage with people at all levels.
- In return, we offer youFlexible mobile working policy that allows for time off for you to recharge and spend more time with your loved ones.
- Attractive compensation and benefits.
- Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion.
- Endless possibilities and opportunities for progression and learning.
- Recruitment Process:CV Screening.
- A session with our recruiter to understand your motivation & your past experiences.
- 1-3 Business Interviews.
- Offer Stage.
- Join us and #TransformTheEveryDay!
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
- Public Notice: Recruitment Fraud We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Internal Audit, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Market Development & Lead Generation.
- Identify and pursue new business opportunities in internal audit, and related consulting services.
- Conduct market research and competitor analysis to inform strategic sales planning.
- Build and maintain a strong pipeline of prospects.
- Client Relationship Management.
- Develop and nurture relationships with key decision-makers (CFOs, Heads of Internal Audit, Risk Officers, Compliance Officer, etc.).
- Act as a trusted advisor to clients on internal controls, risk management, compliance, and governance matters.
- Proposal & Pitch Support.
- Coordinate the preparation of proposals, presentations, and tenders.
- Collaborate with technical teams to shape customized solutions that meet client needs.
- Collaboration & Internal Alignment.
- Work closely with internal audit, consulting, tax, and advisory teams to align go-to-market strategies.
- Partner with marketing and communications to develop campaigns and thought leadership content.
- Sales Reporting & Strategy.
- Track performance against sales targets and prepare regular business development reports.
- Provide feedback on service offerings, pricing strategies, and market demands.
- Your role as a leader.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Development Opportunities:Lead business development efforts in Thailand focusing on the Energy Resources & Industrial, FSI/ Insurance, Life science & Healthcare or Technology, Media and Telecommunications sector.
- Engage and collaborate with regional Deloitte offices to deliver regional engagements.
- RequirementsBachelor s degree in Business, Accounting, Finance, or related field; MBA or relevant certification (CIA, CPA, ACCA, etc.) a plus.
- 5+ years of experience in business development, preferably within professional services, consulting, internal audit, or in the Energy, Resource and Industrial.
- Proven track record in sales, networking, and relationship management.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in Thai and English (verbal and written).
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 109019In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประสบการณ์:
7 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ResponsibilitiesWithin limits of delegated authority, the Programme Assistant may be responsible for the following duties: Provides assistance in support of planning and implementation activities/processes for, typically, a large and highly complex component of the departmental programme/project initiatives. Researches, compiles, analyses, summarizes, and presents basic information/data on specific programmes/project and related topics. Assists in the coordination of programme/project planning and preparation; monitors status of programme/project proposals; takes necessary action t ...
- Required Languages.
- Language
- Reading
- Writing
- Listening
- Speaking
- English UN Level III UN Level III UN Level III UN Level III Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Extension of the appointment is subject to extension of the mandate and/or the availability of the funds. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
- Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
- Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
- Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
- Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
- Ensure store staff are well briefed and trained on new Apple products and promotions.
- Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
- Develop unique selling opportunities and programs with store sales manager and Territory Lead.
- Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
- Always represent the Apple brand to the highest level.
- Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
- Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
- Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
- Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
- Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
- Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
- Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
- Preferred Qualifications
- Proven track record in the delivery of aggressive growth targets against closely measured goals
- Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
- Aggressive focus on goals and continuous improvement
- Customer service experience
- Advanced communication skills and excellent presentation skills
- Strong technical aptitude
- Mature approach, decision-making and follow through
- Hardware and service sales background in a retail environment
- Involvement in carrying out in-store merchandising plans
- Apple product and channel experience
- Understanding of operations and logistics
- Retail sales experience (1-3 years)
- Will be required to work full time roster Tuesday - Saturday
- Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
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