- No elements found. Consider changing the search query.
ประสบการณ์:
15 ปีขึ้นไป
ทักษะ:
Electrical Engineering, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
- Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
- Identify and develop new markets for after-sales and service business.
- Support Marketing in launching new equipment by ensuring technical readiness and service capability.
- Customer Support & Operational Excellence.
- Ensure customer calls are responded to and resolved within agreed SLAs.
- Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
- Ensure proper warranty administration and claims management while keeping warranty costs under control.
- Team & Vendor Management.
- Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
- Maintain strong relationships with service providers and ensure decent ROI to support retention.
- Regularly review TCS and Sales team performance to resolve operational issues.
- Process & Performance Management.
- Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
- Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
- Maintain operational costs within agreed budgets.
- Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
- Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
- 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
- Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
- Proven experience in service business development, team management, and third-party/vendor management.
- Strong customer orientation, problem-solving, and interpersonal skills.
- Experience in service selling and revenue generation is an advantage.
- Team player with strong leadership ability, patience, and a focus on operational excellence.
- Competitive salary and bonuses.
- Competitive health + wellness benefit plan.
- Continuous professional development with many opportunities for growth.
- Provident fund.
- Hybrid work arrangement.
- We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
- This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
- At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿60,000, สามารถต่อรองได้
- Deputy Manager, Technical Service.
- is responsible for supporting aircraft maintenance operations, ensuring technical compliance and airworthiness standards, and maintaining engineering documentation. The position works closely with engineering and maintenance teams to support safe and efficient fleet operations while contributing to key technical and engineering projects. This role offers a structured career path toward Technical Service Manager.
- Support aircraft maintenance operations and technical compliance.
- Ensure engineering documentation and airworthiness standards.
- Work closely with cross-functional engineering teams.
- Structured career path to Technical Service Manager.
- Exposure to high-impact engineering projects.
- Bechelor's Degree in Aeronautical Engineering or related technical field Aeronautical or related engineering background.
- Minimum 5 years in aviation maintenance/engineering.
- Strong knowledge of regulatory and maintenance systems.
- Degree in Aeronautical Engineering or related technical field.
- CAAT License Type II is required: Minimum 5 years of experience in aviation engineering / maintenance environment.
- Proven exposure to maintenance systems, fleet engineering, or technical services.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Product Development, Project Management, HACCP, GMP, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Strategic Food Product Development: Lead and drive the development of innovative food products (e.g., Ready-to-Eat, Frozen Food, Sauces, and Savory Products) to support business growth, matching consumer trends and marketing strategies.
- Trial & Scale-Up Management: Oversee and approve experimental designs and food trials across all stages Lab Scale, Pilot Scale, and Commercial Production ensuring seamless technology transfer to the factory floor without compromising taste and texture.
- Shelf-Life & Food Safety Evaluation: Supervise stability testing, sensory evaluation ...
- Cost & BOM Optimization: Verify and approve the accuracy of Bill of Materials (BOMs) regarding ingredients, yield, and raw material costs to maximize product margins.
- Regulatory Compliance & Documentation: Ensure all formulations, ingredients, and food additives strictly comply with Thai FDA regulations and international food laws. Overlook documentation for product registration and third-party certifications.
- Supply Chain & OEM Collaboration: Support production sites and external partners (Domestic & International Food OEMs) during capacity expansion, troubleshooting technical issues to maintain product consistency.
- Quality Standards: Implement and uphold stringent quality systems (ISO 22000, GMP, HACCP, BRC, FSSC 22000) within the R&D processes.
- People Leadership: Supervise, coach, and evaluate the food R&D team members. Allocate resources and manage project timelines efficiently to deliver results on time.
- Bachelor's or Master's Degree in Food Science, Food Technology, Food Engineering, Product Development, or other related scientific fields.
- Minimum of 5-10 years of experience in the food manufacturing industry, with at least.
- 3-5 years in a supervisory or management role within a Food R&D function.
- Direct experience in Food Safety & Quality Management Systems (ISO 22000, HACCP, GMP, BRC, or FSSC 22000) in food manufacturing is mandatory.
- Strategic Food Product Development: Lead and drive the development of innovative food products (e.g., Ready-to-Eat, Frozen Food, Sauces, and Savory Products) to support business growth, matching consumer trends and marketing strategies.
- In-depth knowledge of food chemistry, preservation techniques (thermal processing/freezing), sensory evaluation, and shelf-life determination.
- Strong understanding of food costing structures, production yield, and Bill of Materials (BOM) management.
- Solid knowledge of Thai FDA regulations and international food laws.
- Excellent capability to translate culinary recipes into scalable industrial products.
- Proven project management skills with the ability to control timelines and budgets.
- Strong technical troubleshooting and critical decision-making skills during commercial scale-ups.
- Proven leadership with the ability to coach and develop a high-performing team.
- Good command of written and spoken English for international supplier and OEM communication.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Analytical Thinking, Project Management, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Microsoft Office, Risk Management, Recruitment, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Service Operations Management: Oversee and manage the day-to-day service operations of the SCSO department, ensuring adherence to established policies, procedures, and service level agreements (SLAs).
- Team Leadership & Development: Lead, mentor, and develop a team of service professionals, fostering a high-performance culture, providing regular feedback, and identifying training needs to enhance their skills and capabilities.
- Process Optimization: Continuously review and analyze existing service processes, id ...
- Customer Satisfaction: Monitor and analyze customer feedback, addressing service issues promptly and effectively to ensure high levels of customer satisfaction and loyalty.
- Performance Monitoring & Reporting: Establish and track key performance indicators (KPIs) for service operations, generating regular reports for management on service performance, trends, and areas requiring attention.
- Risk Management & Compliance: Ensure all service activities comply with relevant regulatory requirements, internal policies, and risk management frameworks.
- Collaboration: Work closely with other departments (e.g., Sales, Operations, IT) to ensure seamless service delivery and resolve inter-departmental issues.
- Resource Allocation: Effectively manage resources, including staffing, budget, and technology, to optimize service delivery and meet operational targets.
- Project Management: Participate in or lead service-related projects, from conceptualization to implementation, ensuring timely and successful completion.
- Education: Bachelor's degree in Business Administration, Finance, Banking, or a related field. A Master's degree is a plus.
- Experience: Minimum of 5-7 years of experience in service operations or customer service management within the banking or financial services industry, with at least 3 years in a leadership or supervisory role.
- Strong understanding of banking products, services, and operational processes.
- Proficiency in using service management software and CRM systems.
- Excellent analytical and problem-solving skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Exceptional leadership and team management abilities.
- Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proven ability to drive process improvement and operational efficiency.
- Customer-centric mindset with a strong commitment to service excellence.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Strong decision-making skills and a proactive approach to problem-solving.
- Language: Fluency in Thai and English (both written and spoken) is essential.
- Additional Requirements.
- Be a Part of the UOB Family.
- UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
- Apply now and make a Difference.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Permanent role.
- Based in Suanluang District, Bangkok.
- Reports to the Service Operations Manager.
- Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction.
- Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action.
- Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy.
- Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures.
- Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility.
- Manage the facility to achieve target revenue generation by maintaining Service department efficiently.
- What you will need to be successful in this role.
- University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent.
- Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business.
- Good leadership and motivational skills.
- Analytical, critical thinking and problem solving abilities.
- Good spoken and written English skills.
- Apply today and join us to build what's next.
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
- Become a part of the Otis team and help us.
- _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
- Click on this link to read the Policy and Terms.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Chemical Engineering, Procurement, Negotiation, HACCP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Sales Incentive Program (SIP) eligible.
- GENERAL SCOPE.
- Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional's sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business ...
- KNOWLEDGE.
- Good knowledge of the job. Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job.
- JOB COMPLEXITY.
- Performs a variety of activities which involve standard procedures. Gathers and manipulates common data, verifies adequacy and appropriateness; develops charts, diagrams, and standard reports. In technical or production positions, may also set up and operate standard electronic or mechanical equipment used to develop, produce and/or test products or process data.
- IMPACT.
- Impact to overall activity limited to immediate functional area. Errors could result in rework, and minor schedule impact.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Virgin Active Thailand career opportunities: Personal Trainers, Consultants, Instructors, Sales, Reception staff - find your perfect job at Virgin Active.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, Recruitment, Tableau, YouTube, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- The Opportunity.
- This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
- This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
- We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
- Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
- Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
- Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
- Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
- Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
- Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
- Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
- Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
- Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
- Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
- Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
- Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
- Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
- Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
- Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
- Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
- Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
- Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
- A background in managing specialized or L2/3 support teams.
- Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
- Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
- We welcome applications from.
- Kuala Lumpur & Bangkok locations only.
- Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- บริหารจัดการ ติดตาม และประเมินผลการดำเนินงานของทีมที่รับผิดชอบให้เป็นไปตามแผนงาน และเป้าหมายที่กำหนด.
- เป็นแบบอย่าง สื่อสารให้ทีมมีความเข้าใจ และร่วมมือในการปฏิบัติงานตามทิศทางที่องค์กรกำหนด.
- สามารถสอนงานเพื่อพัฒนาและเพิ่มขีดความสามารถของทีมให้สามารถปฏิบัติงานสอดคล้องกับเป้าหมายของบริษัท.
- ให้คำปรึกษา และแก้ไขปัญหาการใช้บริการของลูกค้าในสถานีบริการในระดับสูง ตามที่นโยบายกำหนด.
- วิเคราะห์ และประเมินข้อมูลเกี่ยวกับการบริการของสถานีบริการและคู่แข่ง เพื่อนนำมาพัฒนาปรับปรุงให้เป็นไปตามแผนงาน และเป้าหมายอย่างมีประสิทธิภาพ.
- งานอื่น ๆ ตามที่ได้รับมอบหมาย.
- มีประสบการณ์ระดับผู้จัดการภาคในธุรกิจ ค้าปลีก ร้านอาหาร ปั๊มน้ำมัน หรือธุรกิจที่เกี่ยวข้อง 5 ปีขึ้นไป.
- จบการศึกษาระดับปริญญาตรีขึ้นไป.
- มีความรู้ด้านกระบวนการปฏิบัติงาน.
- มีความรู้ในการบริหารงานขาย.
- มีทักษะในการบริหารความสัมพันธ์ลูกค้า.
- มีทักษะการเจรจาต่อรอง โน้มน้าว.
- มีทักษะการสื่อสารและประสานงาน.
- มีทักษะในการแก้ไขปัญหาและตัดสินใจ.
- มีทักษะในการคิดวิเคราะห์.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
- มีใบขับขี่และมีรถยนต์สำหรับใช้ปฏิบัติงาน.
- PTG Energy Public Company Limited.
- 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
- www.ptgenergy.co.th.
ทักษะ:
Microsoft Office, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ควบคุม สั่งงาน วางแผนตลอดจนการติดตามกำกับงานของสำนักงานธุรการ.
- ควบคุมและติดตามงานที่เกี่ยวข้องกับ TBL ส่วนภูมิภาคให้ได้ผลตามที่ต้องการ.
- ควบคุมระบบการปฏิบัติงานกับหน่วยงานบริษัทภายในเครือฯ ที่เกี่ยวข้อง ให้เป็นไปตามกฏระเบียบของกลุ่มบริษัท.
- กำกับดูแลการการติดต่อกับหน่วยงานราชการที่เกี่ยวข้องเพื่อให้เป็นไปตามกฎระเบียบของกฎหมาย.
- ตัวชี้วัดผลงานหลัก (KPI) และน้ำหนัก (คิดเป็นร้อยละ).
- บริหาร วางแผนระบบงานทรัพย์สินและพัสดุ ยานพาหนะ ได้มาตรฐาน และปฏิบัติงานได้ถูกต้อง 40%.
- บริหาร วางแผนระบบงานสัญญาต่าง ๆ ได้มาตรฐานและปฏิบัติงานได้ถูกต้องและทันใช้งาน 15%.
- บริหาร วางแผนระบบงานพัฒนาอาคารและสิ่งแวดล้อมได้มาตรฐานและปฏิบัติงานได้ตามกำหนด 15%.
- บริหาร วางแผนระบบข้อมูลกลางและโครงการ มีมาตรฐาน ปฏิบัติงานได้ถูกต้องและเป็นปัจจุบัน 15%.
- บริหาร วางแผนระบบงานธุรการและบริการ มีระบบงานที่เป็นมาตรฐานและบริการ 15%.
- ได้ตรงตามการใช้งาน.
- Educations Background(การศึกษา) ปริญญาตรี-โท บริหารการจัดการ หรือสาขาที่เกี่ยวข้อง.
- Professional Experiences(ประสบการณ์การทำงาน).
- มีประสบการณ์การทำงานที่เกี่ยวข้องกับงานธุรการ 10 ปี ขึ้นไป.
- มีความรู้ ทักษะในการบริหารงานและจัดระบบงาน.
- มีความสามารถในการริเริ่มปรับปรุงนโยบายและแผนงาน.
- มีความสามารถในการจัดทำและวิเคราะห์ข้อมูล.
- มีทักษะในด้านคอมพิวเตอร์ เช่น การใช้โปรแกรม Microsoft Office เป็นต้น.
- มีความรู้ในการโปรแกรม SAP.
- สามารถสื่อสารภาษาอังกฤษได้ระดับดี (ฟัง พูด อ่าน เขียน).
- มีทักษะในการบริหารการเปลี่ยนแปลง (Change Management).
- ทักษะด้านมนุษยสัมพันธ์ที่จำเป็นต่อการปฏิบัติงาน.
- มีมนุษย์สัมพันธ์ที่ดี มีทัศนคติที่ดีในการบริหาร.
- มีภาวะผู้นำ.
- มีทักษะในการให้คำปรึกษา.
- มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพ.
- มีทักษะในการทำงานเป็นทีม.
- มีความรับผิดชอบ มีความละเอียดรอบคอบและซื่อสัตย์.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Project Management, Industrial Design, Interior Design, Procurement, Branding
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Expanded responsibility to oversee all service center look & feel, including layout, zoning, interior design, customer flow optimization, signage, and facility readiness across Thailand and Indochina.
- New responsibility to lead renovation projects, coordinate with vendors, property team, and Suwon to ensure alignment with global CI standards.
- Drives continuous improvement by transforming operational feedback and customer pain points into upgraded enhanced service touchpoints both all online channels and serv ...
- Direct influence on NPS uplift, customer journey satisfaction, and brand consistency, supporting 2026-2027 CX strategy.
- Role and Responsibilities.
- Lead the service center environment design, ensuring consistency with Samsung CI and branding, and global retail/service guidelines.
- Plan and execute renovation, layout redesign, signage development, and facility improvements for all CS touchpoints.
- Conduct customer journey mapping, focusing on physical experience (welcome, queue, waiting, repair, payment).
- Work with Property and CS Suwon, vendors, and ASC partners to ensure cost-efficient renovation and deployment.
- Perform regular facility audits, identify gaps, and drive corrective action plans.
- Support new service model rollouts, e.g., Express Repair zone, Premium Service areas, Smart Corner.
- Review design proposals for new customer experience initiatives (e.g., Smart Queue, kiosk, digital wall, SC+ journey).
- Manage annual renovation budget, procurement, and project timelines.
- Skills and Qualifications.
- Bachelor's Degree in Industrial Design, related to Service Design, or related fields.
- 5-8 years' experience in service marketing and communication, service center design, or any store improvement projects.
- Strong skills in space planning, layout drafting, customer flow design, and project management.
- Ability to work with contractors, procurement, and cross-functional stakeholders.
- Knowledge of branding, customer touchpoint design, signage systems, and facility standards.
- Understand interior design, construction drawing, mechanical and electrical drawing, and strong presentation skills.
- Customer-centric mindset with strong attention to detail.
- Experience in multisite rollout is an advantage.
- Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Docker, DevOps
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- กำหนดมาตรฐาน กำกับดูแล และบริหารจัดการ การบริการด้านเทคโนโลยีสารสนเทศ.
- ทำหน้าที่เป็นผู้จัดการเหตุการณ์ด้านเทคโนโลยีสารสนเทศ (Incident Manager) สำหรับเหตุการณ์หลัก.
- ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
- ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
- กำหนด KPI ที่ชัดเจนสำหรับการวัดประสิทธิภาพและเป็นแนวทางในการดำเนินงานของทีม.
- ทำงานร่วมกับทีมอื่น ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
- มอบหมายงาน ติดตามงาน ถ่ายทอดงาน ให้ผู้ใต้บังคับบัญชา.
- สรุปงาน ประเมินประสิทธิภาพของระบบ และการบริการด้านเทคโนโลยีสารสนเทศในภาพรวม ร่วมกับผู้บังคับบัญชา.
- เสนอแนะแนวทางหรือเทคโนโลยีใหม่ ๆ ที่เหมาะสมแก่การปฎิบัติงาน.
- Educations Background(การศึกษา).
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
- Professional Experiences(ประสบการณ์การทำงาน).
- มีประสบการณ์ทำงานอย่างน้อย 8 ปี โดยมีประสบการณ์ด้านการบริการด้านเทคโนโลยีสารสนเทศ.
- มีความรู้ และทักษะในการบริหารทีมงาน.
- มีความรู้ด้านการบริการด้านเทคโนโลยีสารสนเทศ (IT Service Management).
- สามารถวิเคราะห์ แก้ปัญหาที่ซับซ้อนได้.
- มีความรู้พื้นฐานของระบบที่เกี่ยวกับกระบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบการวางแผนการผลิต, ระบบโลจิสติก เป็นต้น.
- มีทักษะการวินิจฉัย เพื่อระบุปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครือข่าย.
- มีความรู้ทางด้าน IT Infrastructure เช่น System, Network, Docker, VM, DevOps เป็นต้น และเข้าใจพื้นฐานการทำงานของระบบดังกล่าว.
ประสบการณ์:
3 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- บริหารและควบคุมการดำเนินงานภายในร้านให้เป็นไปตามมาตรฐานของบริษัท (บริหารยอดขายและต้นทุน Sale/ COG/ COL).
- ดูแลคุณภาพอาหาร การบริการ และความสะอาดภายในร้าน.
- บริหารจัดการทีมงานและจัดตารางการทำงานของพนักงาน.
- ควบคุมต้นทุน ยอดขาย และสต็อกสินค้า.
- แก้ไขปัญหาเฉพาะหน้าและดูแลความพึงพอใจของลูกค้า.
- สรุปรายงานผลการดำเนินงานและประสานงานกับฝ่ายที่เกี่ยวข้อง.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Data Analysis, Recruitment, Automation, YouTube, Python, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- Role Summary.
- We are looking for a Technical Account Manager to own and scale Agoda's Supply Tech Ecosystem. This role focuses on ensuring partners can reliably integrate and operate on Agoda's platform across core supply capabilities such as ARI and content, while also enabling new use cases through the same integration layer.
- The role sits at the intersection of Product, Engineering, Supply, and Partners, and requires a hands-on individual who can combine technical depth with execution. The ideal candidate is comfortable using Python and SQL to automate workflows, analyze data, and build proof-of-concept solutions to validate ideas before they are scaled.
- Own the technical and operational health of assigned partner integrations, developing a deep understanding of their systems, capabilities, limitations, and data models to drive scalable solutions across Agoda's platform.
- Use Python scripting, SQL, and data analysis to monitor integration quality, identify recurring issues, quantify business impact, and continuously improve outcomes through data-driven insights.
- Design and implement automation, internal tooling, and lightweight proof-of-concept applications (e.g. scripts, dashboards, simple web apps) to reduce manual work, improve visibility, and validate ideas prior to formal product investment.
- Collaborate closely with Product and Engineering teams by providing clear problem definitions, technical context, and validated assumptions for partner-related initiatives.
- Support Supply and Commercial use cases enabled through partners, including B2B rates and other distribution-specific configurations, ensuring solutions are scalable and operationally sound.
- Take end-to-end ownership of initiatives from problem identification through execution, communicating clearly with internal stakeholders and external partners on progress, risks, trade-offs, and recommendations.
- Required Skills and Experience.
- Strong proficiency in Python for scripting, automation, and data analysis.
- Strong SQL skills and experience working with large datasets.
- Solid understanding of APIs, authentication methods, and system-to-system integrations.
- Experience working with platform partners, integrations, or Channel Manager-like ecosystems.
- Ability to work independently, manage ambiguity, and make informed trade-offs.
- Preferred Skills.
- Experience building lightweight internal tools or web applications (e.g. Django, Flask, FastAPI).
- Experience with BI or reporting tools.
- Familiarity with hotel distribution concepts such as ARI, rate plans, and inventory.
- Experience automating workflows using schedulers, cron jobs, or background tasks.
- Ways of Working.
- Strong sense of ownership and accountability.
- Hands-on, execution-focused, and comfortable building solutions directly.
- Data-driven and outcome-oriented.
- Clear and direct communicator who can work effectively across teams.
- Why This Role Exists.
- As Agoda's Partner ecosystem continues to scale, integration complexity increases. This role exists to ensure partners are not only connected, but operating efficiently and delivering high-quality supply at scale, through the use of automation, tooling, and rapid experimentation.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
ทักษะ:
Mechanical Engineering, Microsoft Office, Laos
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Generating business pipeline according to Country Target direction.
- Prepare and perform technical presentations and demonstrate the differentiation and value proposition of Diversey's Water Solutions & water treatment products/services.
- To work directly and on site with customers providing dispenser installation, dispenser commissioning, equipment maintenance & calibration, water treatment testing, analysis, troubleshooting.
- Execute all sales, account correspondence, contracts, orders received, chemical stock management, new business implementation, and follow-up within designated Customer Portfolio.
- Engage in problem-solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer operations are performed at optimal levels.
- To work with current customers and prospects to find solutions meet desired sales and service needs.
- Manage swimming pool & industrial water treatment applications, including the routine water testing for cooling water, chilled water, boiler water, RO Plant, and wastewater treatment applications.
- B.Sc. degree in Chemical, Industrial, Mechanical Engineering, or a related Engineering discipline.
- Hands-on experience with swimming pool, cooling tower, steam boiler, chilled water, reverse osmosis (RO), and wastewater treatment systems is mandatory.
- Experience in sales, customer service, account management, or team leadership.
- Demonstrated sales aptitude and strong interpersonal skills.
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Ability to work independently (following appropriate training) with a proactive, self-starter mindset.
- Customer-centric mindset with the ability to translate customer needs into profitable business solutions.
- Willingness to travel across Thailand, Laos, and Myanmar.
- Competitive salary and bonuses.
- Competitive health + wellness benefit plan.
- Continuous professional development with many opportunities for growth.
- Provident fund.
- Hybrid work arrangement.
- We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
- This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
- At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
- Develop group training programs that address specific business needs.
- Develop training manuals that target tangible results.
- Implement effective and purposeful training methods.
- Effectively manage the training budget.
- Plan and organize the training workshop.
- Evaluate organizational performance to ensure that training meets business needs and improves performance.
- Assess employees' skills, performance and productivity to identify areas of improvement.
- Drive brand values and philosophy through all training and development activities.
- Effectively communicate with team members, trainers and management.
- Create a curriculum to facilitate strategic training based on the organization's goals.
- Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
- Manage the technologies and technical personnel required to develop, manage and deliver training.
- Keep abreast of training trends, developments and best practices.
- Intensive experiences in Elevator industry (>10 yrs).
- Good attitude - collaborative, systematic thinking and good team player.
- Have Training Skills and experiences in training.
- Can communicate and provide training in English.
- This training manager will be Thai; his main duty will be set up technical training structure and conduct training for TH mechanics and engineers.
- Additionally, he needs to coordinate training needs for offices around Southeast Asia (SEA) countries and to provide training to other SEA field staffs in English (about 20% of his time).
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
- Become a part of the Otis team and help us.
- _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
- Click on this link to read the Policy and Terms.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assembly
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- This role.
- is responsible for driving cost competitiveness, process efficiency and BOM competitiveness across NXP's assembly operations. This role leads strategic initiatives to achieve breakthrough cost reductions, enhance manufacturing efficiency, and enable next-generation package architectures in close collaboration with suppliers, material innovation and Business Lines (BL).
- Job Responsibility.
- Package Cost Transformation Leadership.
- Low-cost Bill of Materials (BOM) optimization.
- Assembly process cost reduction and automation.
- Lead QFN cost transformation programs, focusing on design-to-cost and manufacturability.
- Operation Process Innovation.
- Lead development and implementation of super wide leadframe / high-density packaging solutions.
- Champion innovations in molding process efficiency, mold cleaning cost reductions.
- People Management and Program Management.
- Coaching and Engineer technical compe6.tency improvements.
- Program Management in a matrix organization.
- Strategic Supplier Engagement.
- Co-develop innovative, cost-effective BOM, 2nd source, alternative BOM.
- Accelerate adoption of new materials and process technologies.
- Business Line (BL) & Stakeholder Management.
- Lead cross-functional engagement with BLs on BOM changes and PCN success rate.
- Change Management & Governance.
- Establish structured governance for cost and technology change programs.
- Ensure robust risk assessment, qualification, and validation processes.
- Drive data-driven decision-making and transparency across stakeholders.
- Job Qualification.
- Bachelor's or Master's degree in Electronics, Electrical, Mechanical, Materials Engineering, or a related field.
- 10-18+ years in semiconductor assembly / packaging engineering.
- Cost reduction and value engineering programs.
- QFN back end, in strip solutions and leadframe-based package technologies.
- Strong track record in Driving cross-site or global initiatives & Supplier collaboration and negotiation.
- Technical Expertise.
- Deep knowledge of Assembly processes especially Back end Leadframe design and high-density packaging.
- Cost modeling (BOM + process cost structures).
- Experience in Molding process optimization.
- Familiarity with PCN processes, JEDEC standards, and qualification flows.
- Leadership & Competencies.
- Strategic thinker with strong cost engineering mindset.
- Influential leader capable of driving alignment across BLs and suppliers.
- Strong analytical and problem-solving capability.
- Proven ability to lead change in complex, matrix organizations.
- Excellent communication skills with executive-level stakeholder management.
- More information about NXP in Thailand.
- LI-6a60.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Microsoft Office, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Technical selling by providing effective solution for pharma formulation development to create impactful projects to the business.
- Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing.
- Supporting technical inquiries by providing solution to accelerate the business developments.
- Work as team player to provide technical solutions to key customers within the country.
- Work with value added service team to bring solutions to support business development.
- Conduct regular business reviews with key customer to assess their needs, address concerns and provide solutions that meet their objectives.
- Collaborate with cross-functional teams, such as industry market management, value added service team, customer service to ensure seamless delivery of products/services to achieve excellent customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, contract renewals, and pricing for his/her account.
- Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services.
- Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in CRM of existing and prospective customers.
- Support the team with other responsibilities as required.
- Education: Bachelor's Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering or any related field.
- Experience: Minimum 5 years of experience in Pharmaceutical & Nutraceuticals manufacturing, preferably R&D or technical person who have experience in designing & developing the optimal pharmaceutical dosage form for drug or formulation.
- Good business acumen and communication skills to build long-standing and successful relationships with customers.
- Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.
- Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.
- Adapt & develop solutions as per customer needs with clear & decisive communication.
- Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.
- Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.
- Good understanding with salesfore CRM software and other relevant tools.
- Ability to travel to visit customer as needed.
- Strong Collaboration, negotiation, persuasion skills.
- Certification or training in sales, account management or customer relationship.
- management is a plus.
- High competency working with Microsoft office.
- Work independently with minimum supervision.
- Self-motivated and disciplined approach is essential.
- Proficiency in English is essential, fluent in any SEA language is an added advantage.
- Brenntag TA Team.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Architecture, Recruitment, Automation, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- Technical Product Manager - ML & LLM Platforms.
- The Opportunity.
- Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous.
- We are looking for a Technical Product Manager to own and evolve Agoda's ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications.
- You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development.
- This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications but to enable them to be created and iterated on with increasing automation and minimal human friction.
- In This Role, You'll Get to.
- Define and evolve the product vision and roadmap for Agoda's ML & LLM Ops platforms.
- Shape how teams productionize ML models and LLM-powered applications.
- Identify platform gaps, scalability constraints, and optimization opportunities.
- Drive the evolution of our platform to support AI-native development workflows and coding agents.
- Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams.
- Translate complex technical needs into clear product requirements and prioritization frameworks.
- Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity.
- Balance experimentation flexibility with governance, safety, and cost efficiency.
- Execution & Delivery.
- Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis.
- Partner closely with engineering to balance platform scalability, performance, and technical debt.
- Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems.
- Drive adoption through documentation, training, and internal evangelism.
- AI-Native Platform Evolution.
- Collaborate with engineering to level up Agoda's platforms to be more compatible with AI coding assistants and autonomous agents.
- Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions.
- Help define guardrails and workflows that allow safe, reliable AI-assisted development.
- What You'll Need to Succeed.
- 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain.
- 2+ years of technical product or program management experience in fast-paced, high-scale environments.
- Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines).
- Technical Depth.
- Strong understanding of ML systems and model lifecycle management.
- Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.).
- Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers.
- Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs.
- Leadership & Mindset.
- Strong cross-functional leadership skills and ability to influence without authority.
- Comfortable operating in ambiguity and rapidly evolving technological landscapes.
- Excellent communication skills able to translate between business, platform engineering, and AI application teams.
- Proactive, structured thinker with a strong problem-solving mindset.
- High ownership and bias for impact.
- Why This Role Is Unique.
- You will shape how AI is built at scale inside Agoda.
- You will influence the evolution of our internal platforms toward AI-native and agent-compatible development.
- You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.
- Your work will directly accelerate Agoda's ability to deliver AI-powered experiences to millions of customers worldwide.
- This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.
- bangkok.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
- 1
- 2
- 3
- 4
- 5
