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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages a customer application center or service operation center at country or cluster level (or a region if single-division or back-office scope).
- Responsible for business growth, P&L and SFCs, profitability, customer satisfaction & quality. Monitors center performance.
- A Senior Manager typically manages a department or small unit that incudes multiple teams led by Managers and/or Team Leaders.
- Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
- Problems faced are often complex and require extensive investigation and analysis.
- Requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
- QualificationsBachelor's degree required in Engineering or related field.
- 10+ years of relevant experience in program management, process management or process improvement.
- Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards.
- Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment.
- The ideal candidate will be a self-starter with a passion for energy management business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment.
- Strong dedication to problem solving and process improvements.
- Team player, personable, professional, and flexible.
- Strong communication and interpersonal skills for effective cross-functional collaborate.
- Ability to analyze large datasets.
- Ability to write comprehensive reports.
- An analytical mind and inclination for problem-solving.
- Primary Location: TH-Bangkok.
- Schedule: Full-time Unposting Date: Ongoing
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿22,000 - ฿24,000, สามารถต่อรองได้
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
- The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
- How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
- Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
- Manage the team on a day-to-day basis and provide support for escalations.
- Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
- Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
- Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
- Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
- Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
- Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
- Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
- Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
- Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
- Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
- BA/BS degree or equivalent practical experience.
- 3 years experience as People-manager for individual contributors, in a Service organisation.
- Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
- Good written and verbal communication skills.
- Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
- Preferred Qualifications.
- Experience in eCommerce platforms in the relevant region.
- People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
- Conflict management, with ability to control and resolve complex escalations.
- Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide customers with logistics-related consulting and other related help;.
- Build a standard process suitable for cross-border and local-to-local logistics customer service, including building KPI mechanisms, tools, systems, etc.
- Establish and improve the platform logistics rules and regulation, complaint, consultation, and suggestion handling mechanism, analyze and classify logistics problems, and improve service efficiency through standardizing SOP, by logistics exception handling, to identify business risks and loopholes, and continuously optimize and impro ...
- Looking into the whole process of logistics performance, through collaborative product construction and data system construction, to monitor, analyze and improve the service experience of users.
- Bachelor degree or above, 5 years or above working experience in logistics fulfillment experience or customer service and experience;.
- Proactive and continuous improvement attitude, patience, and attention to detail;.
- Strong communication and coordination skills, good at handling disputes and emergencies, good at client-server experience and results-oriented;.
- Fluent Chinese as this role is for the Cross Border team which handles Chinese merchants.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
- Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
- Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
- Publicize various tasks to members and encourage members to comply with company rules and policies.
- Follow up on outstanding public service fees from members.
- Other assigned tasks.
- Working hours: 5 days on / 2 days off.
- Shift 1 >> 07:00 a.m. - 16:00 p.m.
- Shift 2 >> 13:00 p.m. - 22:00 p.m.
- Shift 3 >> 22:00 p.m.- 07:00 a.m.
- Bachelor's degree in Liberal Arts, Humanities or related field.
- At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
- Proficient in English communication.
- Proficient in using MS Office program.
- Able to work 24-hour shifts.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,750
- รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
- ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
- ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
- สื่อสารภาษาไทยได้ในระดับดี.
- มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างาน 9.00 - 18.00.
- สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
- หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
Work Well Under Pressure, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
- Acts as a point of contact for tenant service calls, requests and issues.
- Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
- Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
- Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
- Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
- Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
- Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
- Ensures the provision of a safe and secure environment for all tenant partners.
- Identify issues and concerns and provide appropriate correspondence as required.
- Build and maintain effective relationships with internal department and tenant partners.
- Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
- Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
- Experience working in Shopping Center/ Retail business is a must.
- Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
- Strong communication, interpersonal and negotiation skills.
- Good command of both written and spoken English and computer literacy.
ทักษะ:
Able to work as a shift, Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ให้บริการอาหารเช้า เบเกอรี่ และเครื่องดื่ม.
- จัดการสต๊อกและตรวจสอบว่าวัตถุดิบและสินค้าพร้อมใช้งานเสมอ.
- รับผิดชอบงานแคชเชียร์ ประมวลผลการชำระเงิน และดูแลรายงานการขายประจำวัน.
- ดูแลตารางการจอง co-working space และห้องประชุม.
- ให้บริการลูกค้าภายในร้านกาแฟและผู้มาใช้บริการ co-working space.
- ช่วยจัดระเบียบและรักษาความสะอาดของพื้นที่บริการ.
- ทำงานร่วมกับทีมเพื่อยกระดับความพึงพอใจของลูกค้า.
- ทำงานเป็นกะตามที่ได้รับมอบหมาย.
- ช่วยเหลือในการทำคอนเทนต์เกี่ยวกับสินค้าและบริการ.
- ร่วมสร้างสรรค์เมนูเครื่องดื่มและอาหารใหม่ๆ กับทีม.
- มีประสบการณ์ในงานบริการด้านอาหาร โรงแรม หรืองานที่ต้องพบปะลูกค้า.
- มีทักษะการสื่อสารและมนุษยสัมพันธ์ดี.
- สามารถทำงานหลายอย่างพร้อมกันและทำงานภายใต้แรงกดดันได้ดี.
- ใส่ใจในรายละเอียดและมีทักษะการจัดการที่ดี.
- มีทัศนคติที่ดีและรักในการให้บริการ.
- หากสามารถสื่อสารภาษาอังกฤษได้ดี จะได้รับการพิจารณาเป็นพิเศษ.
ทักษะ:
Sales, VMware, Cloud Computing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
- Participate in proof-of-concept (POC) development and execution.
- Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Cloud Service Support/ Dispatcher / Cloud Technical Support.
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Cloud Implementation (Azure Cloud engineer).
- Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
- Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
- Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
- Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
- Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
- Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
- Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
- Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
- Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
- Understanding of CI/CD on AWS platform.
- Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
- Strong understanding of Identity and Access Management (IAM), SSO Integration.
- Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Network Security (Cloud).
- Reponsibilities.
- Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
- Support integration with Software-defined network and virtualization platform such as Linux KVM.
- Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
- Work with hyper scaler providers to implement network connection between cloud environments.
- Manage network information registrations such as IP network address, AS number, domain name, etc.
- Implement authentication, authorization and accounting system for network and security devices.
- Troubleshoot network and security incidents.
- Relevant network certifications such as CCNA, CCNP, CCIE.
- Relevant Information Security certification such as CISSP.
- Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
- Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
- Experience with network monitoring and troubleshooting tools.
- Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
- Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
- Compare and Validate between Presale s solution and Customer requirement.
- Ensure the delivery plan with the identified timeline.
- Clarified the owner of after-sale process both Insource and Outsource.
- Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
- Ensure corporate governance guideline are adhered.
- Prepare summarized report with approval on Solution Review Result and handover to EFRM.
- Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
- Proven track record in bid evaluation, contract negotiation, and vendor management.
- Strong understanding of risk management principles and methodologies.
- Experience in working with diverse technical teams and stakeholders.
- Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
- Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- บริหารสัญญาระหว่างผู้ซื้อกับบริษัทฯ ในเงื่อนไขการรับประกันว่าอยู่ในหรือนอกเงื่อนไขการรับประกัน.
- ติดตามปัญหาหน้างาน และงานอื่นๆ ตามที่ได้รับมอบหมาย.
- อัตรา: 1 ตำแหน่งเงินเดือน: N/A บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศชาย / หญิง อายุไม่เกิน 45 ปี
- วุฒิปริญญาตรี สาขาก่อสร้าง,โยธา,หรือสาขาอื่นๆ ที่เกี่ยวข้อง
- มีประสบการณ์ในสายงานก่อสร้างคอนโดมิเนียม, ที่พักอาศัย, ไม่น้อยกว่า 5 ปีขึ้นไป
- เคยมีประสบการณ์ในงานรับประกันผลงานหลังโอน การเก็บ Defect ให้ลูกค้า
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe..
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication, English and Tagalog skills.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Shift timings/requirements to work weekends and holidays.
ทักษะ:
Java, Scala, Product Owner
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and develop business logic, frameworks, and APIs to create new features and enhance existing ones using one or more backend programming languages such as Java, Scala, Go, and NodeJS.
- Write clean, scalable, maintainable, and well-structured codes for backend applications and services.
- Deliver consistently high-quality work products with high test coverage on time as planned.
- Work closely and partner with Head of Engineering and Product Owner to size and break down requirements for new features and improvements.
- Use CI/CD tools to automate the working process in software development and deployment.
- Collaborate with team members effectively, conduct code reviews, and knowledge sharing regularly.
- Inspire team members to strive for improvement of their skills with passion in building our business platform and products.
- Manage and lead backend development team(s) to achieve the division s goals and build up a productive team culture.
- Degree in Computer Science, Computer Engineering, Information Technology, or a related field.
- At least 3 years of experience as a Senior Backend developer or similar role.
- At least 1 year of experience as Backend developer lead or similar role.
- At least 4 years of experience in software development using any programming languages such as Java, Scala, Go, and NodeJS.
- Extensive experience in using Java, Scala, Go, and NodeJS with web frameworks for building web services.
- Experience in using standard and open-source libraries as unit and integration testing tools.
- Experience in any open-source projects is a big plus.
- Strong understanding of API design, OOP, design patterns, and clean architecture.
- Strong understanding of server-side application development, and microservice architecture.
- Experience in using Messaging Queue / Kafka and event-driven architecture design.
- Experience in working with both SQL and NoSQL database technologies.
- Experience in using version control systems and source code management tools.
- Experience in using and building CI/CD pipeline and workflow.
- Experience in Docker and Kubernetes on cloud infrastructure.
- Knowledge of online security practices and protocols is a plus.
- Familiarity with Agile software development and methodology.
- Ability to see and explain the big picture of the implementation progress.
- Excellent communication and people management skills.
- Exceptional problem solving, troubleshooting, analytical and logical thinking skills.
- Strong interpersonal skills to work smoothly across functions and coach the team members.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Improve fix it right at the first-time activity for THI dealer.
- Issue Technical Service Information to dealer to support fix it right the first-time activity.
- IT/IS system development for Technical Service and Warranty group.
- Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.
- Qualifications Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
- Experience in OEM business in dealer operation / service field.
- Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
- Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
- Very good in analytical and problem-solving skill.
- Good understanding in THI dealer operation.
- Very good in communication skill for both THI and ENG.
- Positive mindset, service mind and can-do attitude.
- Can work up country.
- Only shortlisted candidate will be contacted for an interview"
- Find and search more jobs on Nissan Global Career Site
- For more information about Nissan's products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?
- You will definitely get the right answers why you should join us through watching the video on Youtube.
- Bangkok Thailand
- Samut Prakan Thailand
ทักษะ:
Product Owner, Finance, Accounting, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To be product owner for lead, design and deliver the new global payment method and fintech services innovation products for payment gateway and e-wallet platform service.
- Study new features, business models, technology to improve and add values to customers.
- Provide product requirement for development and end to end process monitoring.
- Provide feasibility study of any payment solution business cases for Management approval.
- Work collaboratively with all key stakeholders (Finance, Accounting, IT, Compliance, Legal, Payment Partners, Sale team, Marketing, etc) to ensure the end customer has the best experience from market-fit product design with key strategic partners, sound business and operational processes and smooth business rollouts/operations in the area of related payments services/products.
- Other tasks as assigned from managements.
- Skills and QualificationsMale/ Female 28-35 years old.
- Bachelor or Master Degree in Engineering, Information technology, Marketing, Business Administrative or related field.
- Possess an experience in Product development, Financial service, Payment gateway at least 3 years.
- Excellent project management, presentation skill, negotiation, ability to multi-task, analytical and interpersonal skill as well as good team player.
- Proactive work ethic and good time management skill.
- Possess service oriented mind and able to work under pressure.
- Proficiency in standard business applications (i.e. MS PowerPoint, Word, Excel and etc ).
- Fluent in command of both spoken and written English and Thai.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Database Development, SQL, Python, Javascript, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop functionality for integration of forecast and observation information from local and international agencies to RIMES data warehouse.
- Implementing automated data integration functionality to streamline processes for data integrated platforms.
- Managing databases and data warehouses, ensuring data integrity, security, and availability.
- Supporting the development and design of both back-end and front-end systems to meet project objectives.
- Assist in the development of the technical design framework and specifications (e.g., function, system architecture, data flow, etc.).
- B. Web Portal and Interface Development.
- Design/development/customization the data visualization platform with user-friendly web portals/websites.
- Creating dashboards and visual interfaces for the DSS, enhancing usability and accessibility.
- Creating and maintaining efficient script for web portals, websites, dashboards, and visual interfaces.
- Planning, design, development, testing, and validation of new systems, solutions, and processes to meet user needs and requirements effectively and efficiently.
- Analyses of users need to identify critical points where sectoral platform could be used effectively.
- Lead the development of system mock-ups and its iterations based on the design framework and specification, and users feedback.
- C. IT Infrastructure and Support.
- Ensuring seamless integration of IT systems with web applications and DSS.
- Providing technical support and troubleshooting to resolve any project-related IT issues.
- Implementing and managing security measures and backup solutions to protect project data.
- D. Other tasks.
- Conducting regular system reviews and maintaining optimal functionality and relevance.
- Scoping up the needs, requirements and recommending the implementation to enhance system performance and user experience.
- Participate in project planning and capacity-building activities.
- Perform other duties as may be required by the Project.
- Bachelor s degree in Information technology, Software Engineering, Computer Science or any related field.
- At least three (3) years of work experience in programming using Python, PHP, and the backend framework of Python or PHP.
- Or at least three (3) years of work experience in JavaScript, or modern JavaScript frameworks (e.g., React, Angular, Vue.js).
- Or at least three (3) years of combined work experience in systems design and database management.
- At least two (2) years of work experience in designing and implementing APIs and integrating systems using web services (e.g., REST, SOAP), including API documentation.
- Involvement in at least two (2) web and/or mobile app development projects in the last five years would be an advantage.
- Familiarity with the institutions/organizations as well as approaches and concepts in disaster risk reduction and management (DRRM), early warning, and/or climate change adaptation (CCA) would be an advantage.
- Excellent understanding of system development methodologies and lifecycle.
- Expert in relational databases and SQL.
- Proficient with software testing principles and methodologies.
- Excellent critical thinking, problem-solving, and planning skills.
- Strong communication, interpersonal, and writing skills.
- Ability to work amicably in a multicultural and multidisciplinary work environment.
- Excellent knowledge of English (both oral and written).
- Self-motivated, flexible, and able to work effectively and independently.
- Excellent work ethic and aptitude to work with a constructive attitude.
- Conscientious and efficient in meeting commitments, observing deadlines, and achieving results.
- Shows persistence when faced with difficulties or challenge.
- How to Apply: send your application letter, resume, salary expectation and 2 references in PDF format to [email protected] by midnight of 8 January 2024, Bangkok time. Please state Full Stack Developer-HQ: Your Name the Subject line of the email. Only short-listed applicants will be contacted..
- Ms. Dusadee Padungkul.
- Head-Operational Support.
- Regional Integrated Multi-Hazard Early Warning System.
- AIT Campus, 58 Moo 9 Paholyothin Rd., Klong 1,.
- Klong Luang, Pathumthani 12120 Thailand..
- RIMES promotes diversity and inclusion in the workplace. Well-qualified applicants particularly women are encouraged to apply.
ทักษะ:
Procurement, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- IT ticket monitoring and support within SLA.
- Perform health check on daily basis for Server/meeting rooms equipment.
- Staff onboarding/offboarding/IT induction/laptop provisioning, software installation, Event support, etc.
- Asset management, inventory check, update status and ownership, perform data wipe, etc.
- Update and maintain knowledge base for end-users as well as internal IT training.
- Follow up & Support in IT procurement administrative work (e.g., raise PR, do goods receipt for hardware, software, accessories, etc).
- Set up IT equipment for livestreaming, workshop, conference, etc.
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 1-3 years of working experience in IT support or a related role.
- Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
- Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting).
- Understanding of IT security practices.
- Good command of English communication.
- Service-mind, proactive and willing to go extra mile.
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