เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Digital Marketing, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Facilitate JAD sessions with customer, developers and managers to communicate updates and coordinate system issue resolutions.
• Being client-facing and manage projects related to website development, data management, and leads processing workflow.
• Able to give technical recommendation and explain technical jargon to non-technical/commercial teams.
• Develop presentations and proposals based on business issue and challenges from commercial or business team.
• Define digital marketing metrics and relevant data sources to select, configure and implement analytics reports or solutions.
• Analyzing collected data and preparing reports for commercial team to use in a business setting.
• Interview business users, generate requirement documents, test plans and coordinated/conduct UAT.
• Perform UAT development, scenario testing, and provide deployment and post-deployment support while mitigating potential risks.
• Qualifications Bachelor s degree in business administration or computer science.
• 2-3 years of experience in technical project management or analyst.
• Strong knowledge in digital marketing / digital media.
• Excellent command of English - verbal and written.
• Enthusiastic, rationale and systematic thinking, and challenge taker.
• Location: Bangkok Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Us.
• The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
• At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy.
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience.
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.
• Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required.
• 3-5 years of experience in research and analysis positions in consulting, e-commerce/ads is preferred.
• Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business.
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance.
• Excellent verbal and written English communication skill.
• Preferred Qualifications.
• Proficiency in SQL, R/Python for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus.
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

M&A, Market Analysis, Project Management, Laos, English

ประเภทงาน:

งานประจำ

• You will be responsible for driving improvements to key metrics by performing routine analysis of operational and market health data to identify trends.
• You will then work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks across our lines of business.
• Perform analysis on operational data to identify trends and work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks. S&I will have better data and increased signals and the MA capacity w ...
• a) Collection of suspected bad cases reported to S&I.
• b) Market level trends and insights.
• c) Ops quality | Market quality.
• d) Sample, challenge and responsible for improving topline metrics such as North start metrics in partnership with all Safety & Integrity (S&I), Policy and Ops teams.
• e) Run routine market analysis to understand local UX and gaps in our moderation, model, keywords and discoverability.
• a) Having regular connects with cross-functional stakeholders.
• b) Partnering in Project Management activities (from Project identification, project definition to final execution and delivery) with Program Managers and cross-functional stakeholders.
• Take enforcement actions, perform proactive sweeps, and remove bad trends in collaboration with the TnS teams. This will address an existing operational gap to manage risks proactively (e.g. Sweeping for low prevalence but high-risk content).
• Project Management: ~10-20% will be given to project management (as directed by Program Manager and leads). Safety & Integrity Market Analysts will often find gaps or emerging trends that warrant a more comprehensive cross-functional approach, so they will develop projects with support from Safety & Integrity colleagues.
• Bachelor's degree or above comes with a relevant experience in content moderation / trust & safety / content quality assurance. Min 1-3 years of work experience in Trust and Safety / Online safety / Quality Analysis or related industry.
• Proven experience in data analysis with strong proficiency tools.
• Excellent Community guideline knowledge in the supported market or strong in Thai cultural background - English proficiency, along with complete fluency in Thai (both written and verbal) as you will be predominantly covering the Thai-speaking market and closely collaborating with Thai-speaking stakeholders.
• Proficient collaboration skills in facilitating teamwork across diverse teams, supported by strong communication abilities.
• Preferred Qualifications.
• Proficient Excel, Datapower / SQL / similar tools.
• Experience with Root Cause Analysis with SMART action plan and reporting.
• Basic Project Management skills.
• Excellent time management and great problem solving skills.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Onsite.

ประเภทงาน:

งานประจำ

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Utilize quality management tools to strategically enhance policies through providing policy implementation feedback and minimizing moderation policy inefficiencies.
• Deep understanding of Listing/Content/ Intellectual Property Rights moderation guidelines and moderation strategies from the policy team, and work as an expert for the specific domains.
• Collaborate with stakeholders (i.e. policy teams) and develop quality inspection standards, to continuously optimize & refine policies, processes and platforms.
• Collaborate & lead BPO Quality Assurance to ensure a high quality standard of moderation delivery; conduct risk inspections based on identified risks, reducing risk exposure on the platform.
• Work closely with QA market leaders, local partner operations, training & SOP teams to enhance moderation policies through identifying quality & product risks.
• Validate and implement rejection labels, granting whitelist or revoking penalties stemming from erroneous human/machine moderation.
• Initiate, lead & guide small/medium scale projects, pilot implementation of new platforms and tool functionalities aimed at enhancing moderation efficiency & quality.
• Participate in large scale projects, aimed at identifying shortcomings or opportunities, provide business requirements (BRDs) from a moderation quality viewpoint.
• Bachelor's degree in any discipline.
• Fluency in English and Thai to moderate specific product/content listings for TikTok Shop Thailand.
• Minimum 3 years of hands on and in-depth experience in e-commerce or online safety and quality analysis.
• Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
• Support business in shifts by following the local labor laws.
• Preferred Qualifications.
• Bachelor's Degree in business administration, operations, or project management.
• Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Able to digest large data sets/policies in a cohesive and actionable manner.
• Experience in Program Management or Project Management roles.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. T&S Introduction Our Trust & Safety team's commitment is to keep our online community safe.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• Perform analysis of errors in platform/moderation quality and feedback to the respective team.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.
• Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery.
• Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A).
• Provide high-level and detailed reports on the Market/Site Quality Level report.
• Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed.
• Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks.
• Minimum Qualifications - Full Professional English Proficiency and Local Language is required. - General knowledge of ByteDance's international products, especially CapCut.
• Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users. Preferred Qualifications - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.
• Trust & Safety recognises that keeping our platform safe for ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Data Analysis, SQL, Statistics

ประเภทงาน:

งานประจำ

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem.
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.
• Bachelor's Degree or equivalent education.
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.
• Preferred Qualifications.
• Any programming languages.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Data Analysis, Excel, Power BI, English

ประเภทงาน:

งานประจำ

• Deliver insights on range reviews, promotional optimization, price optimization, customer development plan, shopper segmentation, store segmentation and advanced analysis for supplier collaboration program.
• Interpret questions from Big C merchandizing and marketing teams, design and deliver timely answers to these ad hoc requests.
• Help to improve existing analysis and Big C business process and support the supplier team in delivering advanced analytics.
• Coaching and training Big C users to have adequate knowledge of the solutions for self-sufficiency.
• Bachelor s or Master s Degree any fields.
• Experience in Data Analysis and Business Analysis.
• 3-5 years of experience working in Retail or FMCG industries.
• Able to use Excel and BI tools (Power BI, Tableau and etc.).
• Good command of English.

ทักษะ:

Research, Accounting, Budgeting, English

ประเภทงาน:

งานประจำ

• Plan, coordinate, facilitate, and implement mid- to long-term strategic management processes in collaboration with Management and Business Units.
• Coordinate with business units to develop, refine, and monitor strategic directions and action plans.
• Evaluate and oversee Key Performance Indicators (KPIs) for the company and its business units, ensuring alignment with overall corporate strategy.
• Conduct research on market trends and macroeconomic data to support the formulation and framework of the company's strategic initiatives.
• Provide information and support to the Investor Relations team as required.
• Undertake projects related to valuation, analysis, and due diligence.
• Review feasibility studies and assess financial indicators for the company's initiatives and projects.
• Engage with potential partners and facilitate discussions on business opportunities.
• Handle ad-hoc assignments and deliver presentations as required by Management.
• Bachelor's Degree in Accounting, Finance, or Economics.
• At least 10 years of experience in financial statements and profit & loss (P&L) management.
• Experience in financial planning, financial modeling, P&L analysis, budgeting, forecasting, and strategic planning.
• Proficient in Microsoft Office, particularly PowerPoint, Excel, and Outlook.
• Strong presentation and problem-solving skills.
• Proficient in English communication.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Java, Postgre SQL, React.js, node.js, Software Testing, Thai, English

ประเภทงาน:

งานประจำ

• Analyze business requirements and convert them into technical specifications.
• Collaborate with cross-functional teams to design and develop systems.
• Participate in system design, architecture, and solution review.
• Provide system documentation, including design and user manuals.
• 2-3 years of experience in system analysis, design, and PL-SQL.
• Experience with Java Spring, PL-SQL, or Node/React and Cloud services.
• QA Lead.
• Lead manual testing efforts for financial systems (preferably banking projects).
• Design and review test cases, manage test data preparation, and validate test results.
• Ensure quality by leading a team of testers and mentoring them.
• Execute and manage API testing using tools like Postman.
• Oversee SQL queries to validate program behavior and resolve issues.
• 5+ years of experience in manual testing or automate testing.
• Experience with banking system knowledge preferred.
• Strong communication and negotiation skills.
• Ability to work in hybrid and onsite models as required.
• Leadership and mentoring abilities for QA leads.
• Languages: English proficiency is required.

ทักษะ:

Research, Risk Management, Microsoft Office

ประเภทงาน:

งานประจำ

• Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
• Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
• Investigate flagged transactions and determine their legitimacy.
• Escalate high-risk cases to the Fraud Management team for further investigation.
• Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
• Conduct research to identify potential fraud schemes and perpetrators.
• Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
• Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
• Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
• Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
• Track and measure the effectiveness of fraud prevention and detection measures.
• Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge.
• Minimum of 2-3 years of experience in fraud analysis or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to identify anomalies in data.
• Proficient in Microsoft Office Suite,SQL language and data analysis tools.
• Understanding of fraud detection and prevention techniques preferred.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.

ทักษะ:

Data Analysis, Industry trends

ประเภทงาน:

งานประจำ

• Analyze existing business processes and systems to identify inefficiencies and recommend improvements for transformation initiatives.
• Change management support, collaborate with teams to design and implement change management strategies, ensuring smooth adoption of new processes and technologies.
• Utilizing data analysis tools to track KPIs, evaluate the impact of transformation efforts, and provide actionable insights.
• Assisting in managing business transformation projects, ensuring they are completed on time, within budget, and meeting quality standards.
• Prepare and deliver reports and presentations to stakeholders, providing regular updates and insights on transformation progress.
• Bachelor s degree in Business Administration, Management, or related field.
• Experience in a data analysis, business analysis, or similar role.
• Experience in transformation, change management project, demonstrated experience managing operational, commercial, digital improvement projects.
• Knowledge of industry trends, technology adoption, and process optimization.
• Strong communication skills and the ability to work effectively with various teams.
• Experience working in a large, multi-department organization preferred.
• Experience in the FMCG industry is preferred.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

DevOps, Software Development, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Analyse requirement, design technical components and develop technical specifications, data mapping, diagrams, and flowcharts for developers to ensure understanding of application design.
• Design interface specification and conduct interface discussion session with related internal and external parties.
• Communicate with stakeholders (including non-technical people) in technical related subjects clearly.
• Coordinate with DevOps and infrastructure team to manage the set-up and configuration of application stack as per application architecture.
• Support performance and penetration test.
• Provide other related design documents as per needed.
• Coordinate with business analyst and developer to investigate and fix production incidents.
• Design system monitoring procedures, reconciliation and known issues fixing procedures to ensure good application service quality.
• Qualifications Bachelor or Master Degree in Computer Science, Computer Engineering or related fields.
• 0-8 years of experience in system analyst or developer role. New grads are also welcomed.
• Excellent knowledge and understanding of application design principles such as monolith vs micro-service architecture, data model design and layers of application.
• Good understanding of Software Development Life Cycle.
• Experience in agile methodologies is preferable.
• Experience in development of banking or enterprise software is preferable.
• Knowledge in infrastructure design concept and DevOps is a plus.
• Good communication skills in Thai and English for both written and verbal.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Financial Analysis, Production planning

ประเภทงาน:

งานประจำ

• Perform preliminary feasibility study/ feasibility of assigned projects on technical or non-technical aspects and coordinate with concerned parties.
• Develop strategic objective, execution roadmap, potential business model.
• Drive, monitor, manage as well as report overall consolidated projects progress to ensure business plan achievement.
• Update market & technical trend.
• EDUCATION.
• Bachelor or higher in Chemical Technology, Engineering & MBA.
• EXPERIENCE.
• At least 3 years experiences in petroleum/petrochemical business or related, project management and financial analysis & valuation is advantageous.
• Knowledge in production planning and Linear Programming (LP) is a plus.
• Able to work overseas.
• OTHER REQUIREMENTS.

ทักษะ:

Tableau, Big Data, SQL

ประเภทงาน:

งานประจำ

• Gathering, understanding, and analyzing detailed business requirements using appropriate tools and techniques.
• Identify trends and opportunities for growth through analysis of complex data sets.
• Create best-practice ongoing reports/dashboards based on data mining, analysis, and visualization.
• Use data to answer key questions about the business.
• Deliver takeaways from data with statistical significance.
• Experience using business intelligence or data visualization tools (e.g. Tableau, PowerBI).
• Able to analyze trends and patterns for solving business insight problems in big data by working with business users and data scientists/data engineers.
• Proficient in using SQL languages.
• Excellent in Microsoft Excel (e.g. Pivot table, vlookup) and PowerPoint.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Data-oriented personality, great communication skills, and an excellent eye for detail.

ทักษะ:

Sales, Marketing Strategy, Statistics

ประเภทงาน:

งานประจำ

• Analyze consumer behavior, market trends, and competitor data, and provide data-driven recommendations for business expansion or marketing strategy development.
• Collect sales, operational, and marketing data from internal and external sources to assess the impact of marketing campaigns and forecast business opportunities.
• Update and maintain accurate databases, and create analytical reports (Dashboards) to present data to management.
• Coordinate with marketing, sales, and other departments to gather information for analysis and address the needs of the organization.
• Bachelor's degree or higher in Data Science, Marketing, Statistics, or a related field.
• At least 2-3 years of experience in data analysis. Experience in retail business will be considered an advantage.
• Proficiency in data analysis tools such as Excel, SQL, Power BI, Tableau, or Python.
• Strong analytical skills and the ability to solve problems in a systematic manner.
• Good presentation and communication skills to convey complex information clearly.
• Attention to detail and the ability to work under pressure.
• Able to start working immediately is the priority**.

ทักษะ:

Financial Analysis, Budgeting, Finance

ประเภทงาน:

งานประจำ

• Conduct financial analysis to evaluate business performance, profitability, and cost efficiency.
• Develop and maintain financial models to support forecasting, budgeting, and long-term planning.
• Work closely with finance, accounting, marketing, and operations teams to provide actionable insights that drive revenue growth and cost savings.
• Assist in the preparation of financial reports, dashboards, and presentations for senior management.
• Collaborate with IT and data teams to improve data analytics capabilities and reporting systems.
• Support financial planning processes, including variance analysis and scenario planning.
• Ensure compliance with financial regulations, internal controls, and corporate policies.
• Provide accounting insights to enhance cost control and financial efficiency.
• Bachelor's degree or in Finance, Accounting, Economics, Business Administration, or a related field. MBA, CPA, or CFA is a plus.
• 5 years of experience in financial analysis, accounting, business analytics, or a similar role, preferably in the retail industry.
• Strong proficiency in financial modelling, Excel, and data visualization tools (e.g., Power BI, Tableau).
• Experience with ERP systems (e.g., SAP, Oracle) and financial reporting tools.
• Solid understanding of accounting principles (GAAP/IFRS) and financial reporting standards.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and presentation skills, with the ability to translate data into business insights.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

ทักษะ:

Excel, Power BI, English

ประเภทงาน:

งานประจำ

• Assist in the development and execution of training programs, workshops, and incubation sessions to enhance employees' digital skills and support the company's digital transformation strategy.
• Manage the programs and activities to align with the setting timeline, KPI and goals.
• Support the creation and continuation of digital proficiency roadmaps and plans, ensuring alignment with the overall digital transformation goals.
• Facilitate and/or co-facilitate to conducting comprehensive training sessions and interactive workshops e.g. design thinking, brainstorming, and the effective use of digital tools, to enhance participant skills and foster innovation within the organization.
• Being incubation focal point for employee s digital adoption by assisting and providing suggestion to develop small-scale digital solutions, monitoring the progress of digital initiative projects, and analyzing and refining digital initiative plans to increase efficiency and effectiveness. As well as issuing reports and escalating issues and concerns to management and steering committee as required.
• Coordinating among related/ involved functions and all initiatives teams to ensure alignment of execution across PTTEP.
• Assist in the development and implementation of digital communication plans and tools, ensuring that content and messages communicated to employees are appropriate and timely.
• Support the digital change management agendas by coordinating activities and providing necessary documentation and communication.
• Professional Knowledge & Experiences.
• Bachelor's degree in related field.
• At least 5-10 years of experience in digital transformation, digital proficiency development, digital project or a related field.
• Strong knowledge of digital tools and platforms ex. Excel, Power BI, AI tools, and Power Automate.
• Proven experience in developing and delivering training programs and workshops.
• Experience in change management and communication strategies.
• Excellent in communication, presentation and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
• Strategic thinking, problem-solving, and analytical skills.
• Good command of spoken and written English.
• Additional Desirable Qualification.
• CORE Competencies.

ทักษะ:

Scrum, Project Management, Product Owner, English

ประเภทงาน:

งานประจำ

• Banking and/or Financial Services industry experience (Core Banking / Core) OR Data & AI is required.
• Minimum Bachelor s degree or equivalent.
• At least 6 years of industry/ consulting experience (depending on seniority).
• Prior experience in business process improvements, operating model, business analysis. However, prior experience in other roles can be considered.
• Prior experience in Waterfall and/or Agile Methodologies will be ideal (ITIL, Scrum, etc would be an advantage).
• Strong application project management skill and design knowledge.
• Functional.
• Conversant in Thai & English (as this role will be interfacing with Thai stakeholders who are versed in Thai & English language).
• Ability to work in a team environment delivering quality software that meets requirements working to a timeline.
• Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
• Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
• Able to work independently.
• Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position.
• Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
• Facilitate and drive functional workshops to drive desired design outcomes.
• Gather and analyze business requirements and translate them into functional requirements specification or user stories.
• Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
• Define customer journey and/or operational process to serve full life cycle of banking-related process.
• Assist the product owner with creating and maintaining a healthy and ordered product backlog.
• Provide supports to other workstream such as development, testing and deployment activities.
• Communicate with other teams and stakeholders to identify, monitor and resolve functional dependencies.
• All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..
• The Organization.
• Accenture is an Irish-domiciled multinational professional services company that provides services in:.
• 1) Technology.
• 2) Strategy & Consulting.
• 3) Interactive.
• 4) Operations.
• As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.
• With more than 500,000 employees worldwide in 200 cities across 51 countries Accenture also operates more than 100 innovation hubs, developing solutions for cloud, finance, and other industries..
• The Pillar.
• The Groups.
• Accenture Banking & Consulting / Financial Services.
• Technology has changed the way people and businesses bank, and traditional strategies no longer work. Now is the time for bold new approaches to intensifying disruption.
• Segments.
• Retail Banking - Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
• Commerical & Corporate Banking - Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
• Central Banks & Regulators - Leveraging new technology, data and a lean operating model to maximize market efficiency and better regulate the industry.
• Specialty Finance - Profiting from the convergence of industries to provide custom lending experiences through advanced analytics and integrated digital processes.
• Payments - Helping banks and specialist providers create value-added payments products and services for clients across retail, public service, travel and more.

ทักษะ:

Finance, Usability Testing, Industry trends

ประเภทงาน:

งานประจำ

• Advanced Requirement Gathering & Analysis:Engage with senior stakeholders across diverse business units (e.g., marketing, sales, operations, and finance) to extract and refine detailed business requirements.
• Lead process mapping initiatives and perform in-depth analysis of current workflows to identify strategic opportunities for system enhancements and digital transformation.
• Documentation & Functional Specification Leadership:Develop and oversee the creation ...
• Ensure documentation accuracy and consistency across projects, aligning technical details with overall business strategy.
• Business Case Development:Create robust business cases for technology projects, including detailed cost-benefit analyses, ROI assessments, and risk evaluations to support strategic decision-making.
• Project Development & Vendor Management:Lead project development activities, managing the RFI/RFP processes and evaluating vendor proposals to select the best-fit partners.
• Oversee vendor negotiations and ensure external solutions align with our business requirements.
• System Integration & Process Strategy:Evaluate existing systems and integration points, providing recommendations for improvements that optimize performance and enhance user experience.
• Lead system integration initiatives, ensuring that new and existing applications communicate effectively and that data flows seamlessly across platforms.
• Serve as a subject matter expert in systems analysis and process re-engineering, ensuring solutions align with both short-term needs and long-term strategic goals.
• User Experience (UX) Optimization:Take a hands-on approach to UX design, including prototyping, conducting usability testing, and implementing design improvements independently when needed.
• Collaborate with product teams to analyze and improve user interactions with both internal and external systems, ensuring intuitive, efficient, and user-centric designs.
• Leadership & Mentorship:Lead cross-functional meetings and workshops to build consensus and drive project initiatives.
• Provide guidance and mentorship to junior peers, fostering a culture of continuous improvement and professional development within the team.
• Collaboration & Stakeholder Management:Act as the primary liaison between business leaders, IT teams, and external vendors, ensuring seamless communication, timely delivery, and successful implementation of projects.
• Drive the prioritization of initiatives and manage expectations across multiple stakeholders.
• Continuous Improvement & Innovation:Monitor and evaluate system performance post-implementation, gathering feedback and proactively identifying further opportunities for enhancement.
• Stay current with industry trends and emerging technologies, incorporating innovative practices into business processes and system design.
• Bachelor s degree in Business Administration, Information Technology, Computer Science, or a related field. An advanced degree or relevant certifications is highly desirable.
• Experience:Minimum of 5+ years experience in a Business Analyst, Systems Analyst, or a similar role within a dynamic, multi-domain business environment.
• Demonstrated experience in leading digital transformation projects, developing detailed Functional Requirement Documents, and working within agile or iterative development frameworks.
• Proven track record of managing complex system integrations, vendor evaluations (including RFI/RFP processes), and overall project management.
• Technical Skills:Expertise in process mapping and documentation tools (e.g., Lucidchart, Figma or similar).
• In-depth understanding of software development lifecycles, database concepts, and integration methodologies.
• Strong familiarity with UX design principles and the ability to collaborate effectively with design teams.
• Product Management Knowledge: Understanding of product management processes, lifecycle, and strategies to align technical solutions with business outcomes.
• Cloud Platforms: Practical knowledge of cloud environments (e.g., AWS, Google Cloud, and Azure) to support scalable and flexible technology solutions.
• System Integration Expertise: Experience in designing and implementing system integrations, ensuring seamless communication between disparate systems and optimizing data flow.
• Soft Skills:Exceptional communication, presentation, and interpersonal skills, with the ability to interact confidently with senior management and technical teams.
• Superior analytical and problem-solving skills with a keen attention to detail.
• Proven leadership abilities, including project management, team mentoring, and stakeholder coordination.
• A proactive, strategic mindset with the ability to drive initiatives and manage multiple priorities in a fast-paced environment.