เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Become an in-depth expert on Lazada's proprietary buyer chatbot and help center products, ensuring a comprehensive understanding of their functionalities and impact.
• Utilize data analysis techniques to examine logs and user feedback, aiming to enhance resolution rates and boost customer satisfaction with AI products.
• Develop and maintain operational processes for help center requirements and enhancements. Create, update, and organize content to ensure it remains accurate, relevant, and user-friendly.
• Apply project management methodologies to oversee the product development lifecycle, including planning, execution, monitoring, and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connect technology, product, operations, and other teams to drive business change and foster cohesive improvements across departments.
• A well-rounded professional with 3+ years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.

ทักษะ:

Compliance, Legal

ประเภทงาน:

งานประจำ

• Handle all quality excursions, take effective actions and follow proper escalation.
• Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required.
• Assist to create the quality control plan for respective area (material/process/product).
• Analyze, monitor and report quality KPI for internal (factory) and external (customer). à €“ RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert).
• Drive continuous improvement to benefit customer, CLS and supplier.
• Draft internal quality system procedures, work instructions and workmanship standards.
• Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
• Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
• Enhance the quality skills and product knowledge through the training program.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
• Knowledge/Skills/Competencies.
• Knowledge of quality tools, ISO and IPC standards and processes.
• Knowledge of software as used in generating reports capturing data & presenting data in an understandable format.
• Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Understand Six Sigma and Lean Kaizen.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality,on-time delivery and profitability of the unit.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Physical Demands.
• Repetitive manual movements (e.g., keyboarding).
• Sustained visual concentration on small areas, such as monitors, screens.
• Sustained visual concentration on numbers, legal documents.
• The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.
• Typical Experience.
• 4 to 6 years ( 2- 4 years).
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Google Cloud Platform, Amazon AWS, Microsoft Azure, English

ประเภทงาน:

งานประจำ

• Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
• Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
• Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
• Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
• Participate in on-call rotations and work flexible hours to ensure 24/7 support.
• Perform capacity planning to ensure infrastructure scalability and support business growth.
• Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
• Implement and manage regular backups of key systems and data.
• Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
• Apply security best practices to protect infrastructure from internal and external threats.
• Ensure compliance with internal policies, industry standards, and regulatory requirements.
• Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
• Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
• Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
• Provide regular performance and incident reports to management and relevant stakeholders.
• Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
• Bachelor s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
• Prior internship or project experience in IT infrastructure management is a plus.
• GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
• Strong learning ability and willingness to take the exams post-hiring are welcome.
• Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
• Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
• Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
• Strong problem-solving skills with the ability to work under pressure.
• Team player with excellent communication skills.
• Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
• Training and development opportunities will be provided, including support for certification exams.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Project Management, Procurement

ประเภทงาน:

งานประจำ

• Work jointly with BCG teams and high impact client project teams, bringing expertise to the team and to the client on site.
• Work independently at a module level on select topics.
• Support case teams, especially those with need for deep expertise and a hands-on approach.
• Contribute to the quality of the work, question results with sanity checks and with the project team.
• Educate and inform clients proactively about state of the art technologies, methodologies and tools and how it can bring value to their business and, in particular, operations.
• Play a lead role in presenting key findings to C-level executives.
• What You'll Bring.
• Strong academics from top-tier institutions (top 15% of class).
• A minimum of 6 years of experience in a mix of consulting (at least 2 years) and industry experience in manufacturing/operations related topics.
• Other acceptable experience to complement past consulting experience can include large project management and/or strategic roles within an operational business.
• Strong track record of success in implementation.
• Prior experience in industries (manufacturing, operations in factory, supply chain, procurement) would be an added advantage.
• Superior business sense and clear potential to work beyond core areas of experience and within project team.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Linux, CompTIA Security+, Network Administration, English

ประเภทงาน:

งานประจำ

• Oversee power, cooling, and cabling; install, configure, and maintain servers, storage, and network hardware.
• Ensure 24/7 system availability through proactive monitoring, performing routine health checks on servers, storage systems, and networks.
• Diagnose and resolve server, network, and application performance issues; escalate critical incidents and ensure swift resolution.
• Implement security protocols (firewalls, access controls) and ensure compliance with industry standards and internal policies.
• Manage data backup processes and conduct disaster recovery tests to ensure business continuity.
• Execute hardware and software upgrades for servers, networks, and storage systems, and maintain thorough documentation of configurations and processes.
• Bachelor s degree in IT, Computer Science, or related field.
• Experience in data center operations, Linux, and Microsoft system administration.
• Familiarity with ServiceNow and network administration.
• Certifications like CCNA, CompTIA Network+, or relevant Microsoft certifications (e.g., MCSA) are preferred.
• Flexible to relocation.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประเภทงาน:

งานประจำ

• Develop and implement supply chain business processes in the area of supply chain planning (demand, supply, and replenishment), Sales & Distribution, logistics & warehouse operations, including role & responsibility and performance metrics/ key performance indicators (KPIs), to meet business objectives and requirements.
• Work closely with the Application/ Functional Architect to create the process blueprint and establish business process requirements to drive out application functional requirements.
• Construct value case to identify both quantitative and qualitative benefits including value realization tracking mechanism.
• Construct business cases to justify the Return on Investment (ROI), NPV, IRR, and Payback period.
• Collaborate with both client (Business Unit, Digital Team, TMO) and Accenture team to engage and deliver the overall program successfully, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.
• Work with change management team to develop change impact assessment, change strategy, change communication to implement change management activities for adoption of the new operating model.
• Collaborate with program stakeholders to review and sign off deliverables.
• Experienced in supply chain planning tool or supply chain analytics.
• Experienced at sprint planning, leading sprint activities and reporting on progress.
• Bachelor s or master s degree with a minimum of 5 - 7 years of related experience.
• Ideally come from a business/management consulting background focused on supply chain, business process improvement, however we will consider strong candidates from industry that have performed an internal consulting role with demonstrable track record of adopting either Design Thinking, SAFe or other recognized methodologies.
• Demonstrate strong interpersonal, organizational, presentation, analytics and report writing skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Mechanical Engineering, Electrical Engineering, English

ประเภทงาน:

งานประจำ

• Provide day to day installation, maintenance, and repair of all facilities in the data center.
• 24x7 shift work responsibility when qualified and designated.
• Provide requested reporting and documentation.
• Support of facility, development, and construction teams.
• Perform tasks as assigned by DC operation manager.
• Respond to customer requests, power, cooling, and facility audits.
• First tier investigate any power, communication, or cooling anomalies.
• Attend assigned meetings and training.
• Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
• Provide technical escort when needed.
• Job Qualifications.
• Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
• Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
• Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
• Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to analyze and make suggestions for problem resolution.
• Solve problems with good initiative and sound judgment.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Product Owner, Problem Solving, SQL, English

ประเภทงาน:

งานประจำ

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOrdering and Supply Chain systems.
• Warehouse Management systems.
• Transport Management systems..
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Retail or IT services as the manager or management roles.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประเภทงาน:

งานประจำ

• In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category, specifically Women s Fashion.
• You must be a team player and demonstrate a passion for work.
• Establishing strong relations with stakeholders and supporting store performance, as their business advisor and main contact point.
• Developing understanding of assigned category dynamics in the market, spotting fashion trends and support Project Manager to develop assortment planning, ads adoption, CR% adoption to grow brand portfolio on Lazada.
• Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business.
• Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth.
• Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
• Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
• Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and.
• Bachelor or Master Degree in business administration, marketing and economics or related fields.
• 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
• Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
• Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
• Result-oriented and able to problem solve as well as multi-task wel.
• Strong ownership and attention to detail.
• Adaptable and proactive, thriving in a fast-paced and dynamic environment.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Digital Marketing

ประเภทงาน:

งานประจำ

• Develop and execute influencer marketing strategies to expand the influencer network in Thailand by discovering and onboarding Nano to Macro KOLs to the Lazada Affiliate Program.
• Design and implement ongoing programs to nurture influencers, including video content, webinars, and offline/online events.
• Grow and enhance the Acquisition/Incubation team by streamlining operations, improving SOPs, and increasing efficiency.
• Establish key performance indicators (KPIs), track, measure, and analyze campaign and content performance to optimize strategy.
• Collaborate with teams to leverage cross-functional opportunities and drive company-wide goals.
• Work closely with the regional product team to improve the affiliate platform, ensuring smooth processes from sign-up to influencer activation.
• Stay updated on industry trends, influencer channels, and best practices to develop new onboarding and incubation programs.
• Bachelor s degree in Business, Marketing, Economics, or a related field with a minimum of 4-5 years of experience.
• Strong background in influencer marketing or growth marketing, with established relationships with influencers or content creators being a plus.
• Deep understanding of social media platforms and passion for digital content and trends.
• Leadership experience with the ability to manage and develop individual contributors, offering guidance and motivation.
• Excellent critical thinking, problem-solving, and communication skills with the ability to push boundaries and execute tasks thoroughly.
• Highly data-oriented, maintaining the highest standards for marketing and communication materials.
• Fluency in both written and spoken Thai and English is essential.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quality Assurance, Product Development, GMP, HACCP, English

ประเภทงาน:

งานประจำ

• Work closely with manufacturers and operations managers to achieve organic products' desired quality and consistency.
• Manage and plan Jasberry product production to deliver to the overseas customer on time.
• Analyze and summarize all production steps to improve the operational process.
• Effectively calculate production costs.
• Responsible for the quality assurance and quality control of Jasberry's healthy and delicious organic products from organic rice to other value-added products! Ensure that all processes are of the highest standard conforming to international certifications such as HACCP, GMP, IFS, EU & USDA organic standards, Gluten-free, Non-GMO, Fair-trade, etc.
• Support customers in technical terms of standards, regulations, product specifications, and quality control.
• Excellent planning, critical thinking, analytical skills, learning, and positive attitude.
• Comfortable with numbers and calculations.
• Excellent listener and observant with a willingness to learn from others.
• Comfortable with detailed work and preparing documents both in Thai and English.
• Good interpersonal skills, humble, responsible, and accountable.
• Can use MS Word, Excel, and PowerPoint.
• Can read, write, and communicate in English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Market Research, Research, Business Development, English

ประเภทงาน:

งานประจำ

• Work closely across industries with client business team.
• Review and evaluate current state of Supply Chain and Operations by using a robust set of data analytics and assessment tools.
• Identify gaps in client operations and recommend resolutions for further improvements.
• Design deliverables content to reflect client needs and strive to develop deliverable quality through verification and validation of results.
• Manage engagement to ensure the project is on track and all milestones are met under supervision from project manager, and report to client s top management.
• Conduct market research, feasibility study, and business development.
• Support project manager/ team leader in executing projects and other tasks.
• Thai nationality only.
• Bachelor or Master of Engineering (Industrial, Mechanical, or Production), BBA, or Supply Chain related.
• 0 - 2 years of professional experience with at least one of the following areas: Sales and Operations Planning, Procurement, Manufacturing, or Distribution. New Graduated are also welcome!.
• Preferably consulting professional experience either through internship or past professional background.
• Hardworking, self-motivated individual, and team player with excellent interpersonal skills.
• Strong analytical, problem solving, and managerial skills.
• Able to work under pressure, aggressive timeframe, and consulting lifestyle.
• Very good Thai and English communication skills.
• Preferably Lean Operations experience, Six Sigma educated, and/or TPS practiced.
• Equipped with MS office, and capable of analysis applications is advantageous.
• Preferably experience in VBA.
• Ability to travel to upcountry or abroad is required.
• If you are looking for a challenging job with dynamic fast-paced environment, we invite you joining our hands and building a better working world!.

ประเภทงาน:

งานประจำ

• ประสบการณ์ด้านการบริหารสถานีบริการไม่น้อยกว่า 10 ปี (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี).
• ปริญญาตรี ไม่จำกัดสาขา.

ทักษะ:

Business Development, Data Analysis

ประเภทงาน:

งานประจำ

• Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
• Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
• Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
• Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
• Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
• Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
• Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
• Bachelor degree or Higher in MBA, Economics, Engineer or related field.
• At least 10 years' experience in Operation, Marketing or Business Development.
• Experience in Oil &Energy, Retail, or Automotive industry.
• Experience in Operation design, Setup and control.
• Data Driven mindset and Data Analysis.
• Well handle multitask and Leading team.
• Multi-dimensional of systematic thinking, Linkage of operation and business.
• Must have full working rights in Thailand.

ทักษะ:

SQL, Energetic, Excel, English

ประเภทงาน:

งานประจำ

• Own LazMall Brand Campaigns performance analysis, including creating frameworks, templates and necessary dashboards required to deliver insights for business decisions.
• Partner with Platform Campaigns, Commercial & Category teams to enrich data reporting through understanding of Platform, Category landscape performance and applying insights as required to LazMall Brand Campaigns analysis.
• Execute campaign operations of Regional LazMall Brand Campaigns to ensure on-time and high-quality delivery & metric achievement.
• Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics.
• Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel.
• Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer s experience.
• Support on Brand Campaigns team s post-campaign reporting to guide brand partners for future business optimization on Lazada.
• At least 3 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
• Experience in campaign management or Strategy & Planning environment.
• Demonstrated analytical capability. Experience with SQL will be considered.
• Aptitude to translate numbers/data into actionable insights for business use.
• Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners).
• Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
• Proficient in Microsoft Excel & PowerPoint.
• Exceptional English written and verbal communication skills.

ทักษะ:

SQL, Energetic, Excel, English

ประเภทงาน:

งานประจำ

• Own LazMall Brand Campaigns performance analysis, including creating frameworks, templates and necessary dashboards required to deliver insights for business decisions.
• Partner with Platform Campaigns, Commercial & Category teams to enrich data reporting through understanding of Platform, Category landscape performance and applying insights as required to LazMall Brand Campaigns analysis.
• Execute campaign operations of Regional LazMall Brand Campaigns to ensure on-time and high-quality delivery & metric achievement.
• Quickly & accurately gather internal data to translate into insights & recommendations for improvement to deliver campaign metrics.
• Manage internal and external stakeholders comprising commercial, product, marketing and brand personnel.
• Understand the end-to-end shopping journey and recommend action plans at each touchpoint to elevate the customer s experience.
• Support on Brand Campaigns team s post-campaign reporting to guide brand partners for future business optimization on Lazada.
• At least 3 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
• Experience in campaign management or Strategy & Planning environment.
• Demonstrated analytical capability. Experience with SQL will be considered.
• Aptitude to translate numbers/data into actionable insights for business use.
• Strong communication and stakeholder management skills (comprising both internal cross functional teams and external partners).
• Highly energetic, proactive & independent- with demonstrated ability to manage multiple projects & execute with timeliness in a fast-paced environment.
• Proficient in Microsoft Excel & PowerPoint.
• Exceptional English written and verbal communication skills.

ทักษะ:

Procurement, Payroll, Compliance

ประเภทงาน:

งานประจำ

• Manage brand outlet/s and their operations according to SOP and QSC.
• Forecast sales and cascade targets.
• Oversee supplies ordering and procurement processes and transactions.
• Ensure superb guest experience via relentless and continuous improvements using feedback, training, and a support system.
• Exemplify ownership in all aspects of work.
• Establish brand goals, roadmap, feasibility studies, operational timelines, with ongoing evaluation.
• Apply OKRs effectively for self and team according to goals.
• Prepare and track reports on sales, growth, budgets, payroll, and overall financial progress.
• Identify opportunities for expansion by doing ie. location analysis and market study.
• Ensure clear and competitive market positioning from concept to execution.
• Build a positive and driven workforce by setting example and being a role model.
• Ensure trust, cooperation, consistency, and integrity.
• Celebrate successes and learn from failures via constructive criticism.
• Show ability to recognize, develop, and empower team / individuals.
• Deliver a positive customer experience through a positive service minded work culture.
• Embed the practice of improving profitability, controlling expenses, and seeking business opportunities for team.
• Ensure compliance of company policy and standard.
• Always self-improve and a great problem solver.
• Successful opening of at least 3 F&B outlets / brands.
• Experience in management of 20+ team members.
• 3 years + experience in Food & Beverage, Culinary, or related hospitality fields.
• Degree in service management, hotel management, BA, or related hospitality degree.
• Proficiency in work apps such as Google Suite, Slack, Airtable.
• Working Style: Fast-pace, timely, organized, goal-oriented.
• Work Days: 6 Days/Weekly (Occasional weekend work may be required for event coverage).

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Product Design, eCommerce, English

ประเภทงาน:

งานประจำ

• Lead the strategy and operations function of one of Klook s multi-million USD transportation businesses globally and grow it into world leader.
• Drive commercial success and user experience improvements for the category.
• Design and grow a marketplace where merchants compete on price and service quality.
• Collaborate with regional business development teams to acquire valuable service providers.
• Lead initiatives and work with regional & cross departmental teams to elevate product performance such as product design, inventory availability & costs, content, cancellation privilege, instant confirmation etc.
• Develop metrics to track service levels as well as standard operating procedures to improve quality of a large & long-tail service providers.
• Work with our tech product management team to improve usability of booking processes on Klook s mobile app, website, and other distribution channels.
• What you ll need?.
• 7 years in the travel, mobility, ecommerce, or tech startup operations.
• Track records of growing a multi-million USD business portfolio and successfully driving cross departmental projects are preferred.
• At least 3 years of team management experience.
• Fluent spoken and written English. Fluent Chinese is a plus.
• Bachelor's degree or above.
• Eager to work in small team and fast-paced environment.
• A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that s not afraid to work independently when required.
• Globally-minded and comfortable working with people from different cultural background and in different time zones.
• What you ll get?.
• The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
• An environment that values honesty, transparency and respect with awesome co-workers globally.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

ทักษะ:

Research, Automation

ประเภทงาน:

งานประจำ

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

ประเภทงาน:

งานประจำ

• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน.
• งานผู้ช่วย.
• การจัดการ.
• ประเภทงาน.
• งานประจำ.
• เงินเดือน.
• สามารถต่อรองได้.
• ประสบการณ์ที่จำเป็น.
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• เงินเดือน.
• สามารถต่อรองได้.
• สายงาน.
• งานผู้ช่วย.
• การจัดการ.
• ประเภทงาน.
• งานประจำ.
• เกี่ยวกับบริษัทจำนวนพนักงาน:500-1000 คน.
• ประเภทบริษัท:การค้าปลีก.
• ที่ตั้งบริษัท:กรุงเทพ.
• เว็บไซต์:www.lazada.co.th.
• ก่อตั้งเมื่อปี:2012.
• คะแนน:4/5.
• ลาซาด้ามุ่งมั่นที่จะมอบวิธีการที่ดีกว่าและแตกต่างจากผู้ให้บริการอื่นๆ เพื่อให้แน่ใจว่าการทำทุกธุรกรรมบนแพลตฟอร์มของลาซาด้านั้นเป็นไปด้วยความง่ายอย่างแท้จริง มากกว่าไปกว่านั้น สโลแกนใหม่ มีทุกสิ่งที่ใจค้นหา แสดงถึงวิสัยทัศน์ของบริษัทที่มุ่งมั่นที่จะพัฒนาประสบการณ์ของผู้ซื้อและผู้ขายออนไลน์ผ่านการค้าและเทคโนโลยีที่ล้ำสมัย โลโก้ของหัวใจที่มีสีสันแสดงให้เห็นถึงความอ่อนเยาว์และมีพลัง ซึ่งเป็นสัญลักษณ์ของความมีชีวิตชีวาของการช้อปปิ้งและยุคดิจิตอลในปัจจุบัน.
• ร่วมงานกับเรา: At Lazada, we re setting new standards for eCommerce, and we re doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day. Whether we re running campaigns or testing an idea, we have fun. We are as diverse as the region we connect, because we value the power of difference. Ultimately, we are united in our mission to change the face of retail - together.
• สำนักงานใหญ่: 29th floor, Bhiraj Tower, Emquartier.