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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define, implement, and monitor client engagement strategies and initiatives, in collaboration with boutique management, to retain and grow the client base.
- Work closely with the Boutique Team and Private Clients Manager to identify clients with the potential to groom into top clients and define their engagement journey.
- Analyse and act upon client insights to develop and adjust our clienteling plan, with buy-in from key stakeholders at boutique and office level.
- Support and nurture meaningful client relationships to achieve a deeper understanding and connection to Chanel.
- Be responsible for the client engagement budget and be proactive in proposing cost-efficient alternatives, whilst maintaining key objectives and brand gesture.
- Manage and develop the Boutique Client Engagement team through training and collaboration with HR and promote a talent pipeline.
- Foster client knowledge and clienteling habits in each boutique, as well as strengthen the connection between the boutiques and office.
- You are energised by Collaborating cross-functionally in a fast-paced retail environment.
- Navigating complexity and various stakeholders in a dynamic environment.
- Engaging in projects that challenge and expand your skills.
- Developing a client-focused and high-performing team.
- What you will bring Comfortable being client-facing, with the ability to hold engaging and meaningful conversations, as well as being culturally aware and having worldly knowledge.
- Experienced in building authentic relationships built on trust with both clients and internal and external stakeholders.
- Client orientated, with a passion to deliver exceptional experiences and services to our clients.
- A team player with a collaborative style of working and high level of empathy.
- Strong analytical skills and a strategic thinker.
- Experienced in managing a team.
- Background in luxury retail is preferred.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Recruitment, Business Development, Research, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿45,000, สามารถต่อรองได้
- Desk researching - Perform desk research to understand clients' requests on a project and identify potential experts' profiles.
- Sourcing expert - Leverage Arches' vast network and diverse platforms (LinkedIn, recruitment platforms, etc.) to identify the most relevant experts for each project.
- Engaging experts - Contacting experts using different methods (phone, email, LinkedIn) to assess their relevant experience and knowledge before connecting them with our clients.
- Delivering expert - Facilitate interviews between clients and experts, ensuring a smooth and productive experience.
- WHAT MAKES YOU A GOOD FIT.
- Full professional proficiency in English with the ability to communicate effectively with a diverse range of experts from APAC.
- 0-3 years of professional experience in Recruitment, Business Development, Research, or any other related field.
- A growth mindset, demonstrating a continuous desire to learn and improve your skills.
- Strategic prioritization, allowing you to manage multiple projects and deadlines effectively.
- Attention to detail skills, all deliverables are professional and of the highest quality for our professional service clients.
- The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
- Critical thinking skills, including problem-solving, business analysis, and research expertise.
- WHAT YOU ARE REQUIRED.
- During probation: Based in HCMC, Vietnam - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
- After probation: Hybrid between VN and your home country.
- Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
- Arches is Asia's fastest-growing expert knowledge-sharing platform, connecting decision-makers worldwide with the nuanced expertise needed to navigate Asia's dynamic markets. We've facilitated over 300 client connections in 20+ countries with our vast network of 100,000+ vetted experts.
- Learn more about us: https://arches-global.com/.
- WHAT WE OFFER.
- Salary & Allowances.
- Compensation & Benefits.
- Competitive-based salary ranging from 25.000 THB to 45.000 THB with performance reviews every 6 months. For outstanding talents, we are open to discussing the base salary beyond the expected range.
- Monthly performance incentive: around 10.000 THB.
- Annual Bonus: 1-month gross salary.
- Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
- Insurance - Private medical insurance (including dental).
- Self-learning budget - Up to 35.000 THB per year.
- Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
- Career Growth.
- Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
- Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
- Engagement.
- We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc. ).
- Flexible work arrangements.
- Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.
ทักษะ:
Good Communication Skills, Enthusiastic, Service-Minded, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handling Cold calls and outreach to potential clients regarding the real estate.
- Conducting regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Following up with other potential clients. (Acceptance rate).
- Responsible for arranging appointment with potential clients for viewing property.
- Identifying opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collecting and analyzing client feedback to identify trends and areas for improvement.
- Maintaining accurate records of client interactions, feedback, and engagement activities.
- Working closely with the Client Success Supervisor to align outreach efforts with overall client success strategies.
- Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai skills. Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
ทักษะ:
Sales, Customer Relationship Management (CRM), Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate).
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
- At least Bachelor s degree.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai skills, Chinese is a plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Digital Marketing, Market Research, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿35,000 , สามารถต่อรองได้
- Client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
- Existing Haute Couture clients.
- High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
- CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
- Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
- Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
- To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
- To support WFJ development (Haute Horlogerie & Haute Joaillerie).
- Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
- Regional events/trips: Image events, HC presentation, and others.
- Local events/trips: Image events, collection event, other local CRM events..
- Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
- Communicate and engage all stakeholders on the plan (boutique,.).
- Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
- Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
- LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
- Floor observation and feedback.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
- Providing expert advice and support to both staff and clients.
- Engaging in projects that challenge and expand your skills.
- What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
- An ability to interact proactively with management and staff at all levels of the organisation.
- Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
- Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
- Client service & High-End mindset, deep understanding of retail dynamics and environment.
- Deep knowledge & understanding of Thai luxury clients.
- Solid level of sophistication and culture on Art, Cuisine, Winery, .
- Mindful of grooming, social etiquette and at ease in mingling.
- Personal network and connections in affluent circles.
- Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ร่วมวางแผนภาษี สนับสนุนกลยุทธ์ทางภาษี กับหน่วยธุรกิจ ทั้งในประเทศและต่างประเทศ.
- ตรวจสอบความเสี่ยงทางด้านภาษี ประสานงานกับหน่วยงานด้านภาษี ทั้งของรัฐและเอกชน.
- ให้ความเห็น คำปรึกษาด้านภาษีและบัญชีที่เกี่ยวข้องแก่หน่วยธุรกิจ และหน่วยงานภายในองค์กร.
- ส่งเสริมความรู้ความเข้าใจด้านภาษีแก่บุคลากรภายในองค์กรที่เกี่ยวข้องและจำเป็นต่อการพัฒนาธุรกิจ.
- กำกับดูแลนโยบายภาษีของกลุ่มบริษัท รวมทั้ง ดำเนินการปรับปรุงให้สอดคล้องกับกฎหมายและมาตรฐานสากล.
- ปริญญาตรี/โท ด้านกฎหมายที่เกี่ยวกับภาษี, สาขาบัญชี ภาษี หรือด้านอื่นๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ในงานด้านภาษี อย่างน้อย 3-5 ปี (preferred ความรู้ทางบัญชี).
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English
ประเภทงาน:
งานประจำ
- Who enjoy business.
- Who are competitive.
- Who like to develop and win business.
- Who are extremely results oriented.
- Who like to help people achieve their goals.
- What does the Day to Day Look Like?.
- Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
- Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
- Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
- Keep abreast about industry trends, market demands, and emerging people development practices.
- Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
- What experience do I need?.
- 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
- What competencies should I have?.
- Strong prospecting skills.
- Exemplary phone manner.
- Consultative sales ability.
- Comfort in selling over the phone to consumers (B2C).
- Exceptional interpersonal and communication skills.
- Ability to network - connections to business communities.
- What are the must haves ?.
- Are fluent in business level of Thai and English.
- Value teamwork and collaboration.
- Potential and/or Interest to become trainer.
- University or College Degree.
- What benefits would I receive?.
- Dale Carnegie s extensive training opportunities for personal and professional development.
- Highly global, professional, top quality and fun working environment.
- Breakthroughs for personal and career development.
- What is the compensation plan?.
- Salary structure with bonus program.
- Overrides on individual and team success and year-end bonus package.
- World-class benefits and welfare for all Gens.
- Trainer professional package when become a certified trainer.
- Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
- Dale Carnegie Thailand.
- 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Automation, Project Management, Procurement
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conduct GBS Diagnostic Studies to determine transformational innovative interventions to transform processes & Operations.
- This position determines the best way to run the process with Non-Automation/Automation interventions using the Accenture Operations Tech Tool Stacks, RPA, AI/Analytics Tool Suite & Mini-Bot catalogue in order to deliver Value and Benefit to the Client s Operations process & organization.
- Foundational Automation High Level and Detailed Assessments for External Clients.
- E2E Solution ownership for a set of processes regardless of which technology combination is underlying.
- Partner with the Client to understand current state of the process. Lead Client discussion to develop solutions and become a trusted transformation & innovation advisor for clients.
- Implement & execute recommendations made off the back of Diagnostic studies for clients to realize the value/benefits estimated.
- Conduct High Level and Detailed Assessments and Propose Solutions at various stages in the life-cycle of transforming a process or GBS/SSC organization.
- Detailed As-is Process Analysis to gauge Process and Technical Feasibility for transformation/Automation Solutions.
- Bring Process Reengineering, RPA, AI/Analytics & Mini-Bot knowledge together to bring digital transformation solutions for process automations to clients.
- Ability to break Vast Business Areas into palatable, smaller Process Segments for assessments.
- Based on high level process scan/analysis sessions effectively select/eliminate processes for further detailed assessment.
- Ability to visualize the transformed/automated process with a Design pattern thinking based on the intervention/automation Tool that is selected or is to be selected.
- Understand the commercial impact of a Tool selection.
- Holistic solution approach including the detail design plan to adhere to a hybrid-Agile implementation.
- Ability to apply the Design pattern thinking, Solution approach (Hybrid-Agile) leading to effective business case predictions.
- Identify repetitive manual tasks that have a potential for transformation/re-engineering/Automation.
- Propose standardization and re-engineering to optimize Automation potential.
- Ability to understand the process performance from a handling time perspective.
- Drive Client workshops to understand Scope and Process details.
- Conduct High Level Process and Technical Feasibility Assessment.
- Propose & define transformation/automation Scope of the process.
- Design a high level transformation/optimization/Automated Solution schematic.
- Create a Business View transformation/optimization/Automation Solution Design. This involves the detailing of the As Is procedural steps and the design of the To Be process flow when configured for transformation/optimization/automation for the identified & agreed scope.
- Assign Solution Complexity for the proposed Scope to be automated for the process.
- Understand Operational Metrics of the Process inclusive of Volume, Seasonality, Average Handling Time, etc., to gauge Effort and Benefits.
- Define a quantifiable Benefits Case to feed into the Business Case for the client.
- Identify and confirm the capacity required to run the to be process/automation in BAU/production through License requirements to meet the process SLAs with factors like incoming volumes, application availability, handling time etc.
- Utilize the reusable Asset library & identify reusable components within each client.
- Create a plan (hybrid-agile) to automate the process.
- Post Implementation support for Change Requests - CR Impact analysis, Gauge feasibility, effort, timelines, Complexity, Benefits, etc.,.
- Lead & facilitate Sign off from the Client stakeholders on PDD, SDD, Scope and Plan.
- Ability to lead & conduct Proof of Concepts wherever required by the Client.
- 10 years experience in Business Transformation and Process Improvement.
- 3 years experience in team management.
- Direct experience in BPO, Contact Center, E-Commerce, Technology will be advantage.
- Business Analysis, Requirements Gathering.
- Analytics Solutions Design Skills.
- Stakeholder Management Skills.
- Project Management Skills.
- Story Telling or Communication Skills.
- Critical Thinking and Problem-Solving Skills.
- Transformation Skills.
- Design Thinking.
- Procurement and Finance Skills.
- Six Sigma Project Certification (Green or Black belt and LSS Certified).
- RPA Tools Certification (for Design not coding).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle customer interactions through chat, email, and outbound calls.
- Respond to and support customer inquiries related to product purchases, including issues such as refunds, shipping delays, and incorrect product shipments.
- Act as an intermediary between merchants and customers, communicating decisions and updates to both parties.
- Investigate and resolve customer complaints and concerns with a focus on delivering a positive experience.
- Provide feedback and insights to improve the customer service process and enhance platform efficiency.
- Thai national.
- Native in Thai speaking, listening, writing.
- Bachelor degree.
- Fresh graduates are welcome.
- Work onsite.
- Able to work in shift rotations.
- Shifting timing: 11.00-20.00, 14.00-23.00.
- 5 days per week.
- KPI performance & Attendance incentives.
- Medical Insurances.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
SAP, Problem Solving, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide executive consultation to customers and prospects to build solutions to achieve business goals and create value through a holistic model.
- Articulate strategic priorities and qualified addressable market opportunities.
- Leads the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals.
- Leverages strategic partnerships with key decision-makers internally and in partner and customer organizations.
- Represent SAP externally on value management vision and strategic subject matters. Viewed as an emerging thought leader in their core area of specialization.
- Partner with field sales teams to identify revenue opportunities, manage the development of account strategies and plans to maximize customer lifetime value.
- Lead and develop the creation of customer-centric executive positioning/point of views to excite customer to collaborate with SAP.
- Collaborate with Virtual Account Team to deliver executive pitch reflecting value proposition for industry and knowledge of SAP portfolio Customer Engagement to Deliver Revenue for LOB or Industry/Industries.
- Guide Sales and Virtual Account Team strategy to focus on Vision to Value creation during customer journey.
- Act as a trusted strategic advisor to nurture customer executive relationships.
- Lead and orchestrate structured engagements and navigate a matrix organization.
- Position and lead SAP s engagements to build the case-for-change enabled by SAP solutions.
- Use techniques such as design thinking, interviews and process benchmarking to explore new business models and discover value opportunities.
- Identify, calculate and validate the value potential and ROI of SAP-enabled transformation.
- Embed experience thinking into all collaborative customer discussions.
- Engage with sponsors to continually make the case for change.
- Work with account team to ensure compelling industry and value messages are delivered in deliverables such as RFP Responses, Value Propositions, Points-of-View (PoV), Product Demos.
- Deliver presentations to small and large audiences and dealing elegantly with objections.
- Coach delivery teams from SAP and Partners to validate business case and secure value delivery to customer based on the understanding of implementation dynamics.
- Collaborate with other teams to monitor and guide the progress selected customers are making in their SAP enabled transformations Insight / Practice Development for LOB or Industry/Industries.
- Lead the buildout and/or curation of value proposition content aligned with end to end processes (i.e. Lead to Cash, Record to Report) and key personas (Customer Experience for Sales, Service, Marketing, Human Resources, Intelligent Spend Management, CFO, CHRO, Head of Supply Chain, CIO) across the Intelligent Enterprise. Value proposition content includes PoV templates, business case templates, value models.
- Engage in practice development projects showcasing industry expertise based on customer engagements and/or other field experience.
- Share insights/thought leadership across all relevant channels including social channels.
- Nurture and deliver customer reference stories that showcase actual proof points/value creation.
- Mentor junior team members.
- Participate in enablement programs, community of practices, and/or Hubs to share knowledge.
- Experience & Language Requirements.
- 8+ years of professional experience in Sales / Consulting / Industry / Functional experience.
- Min 3 years of strategy/management consulting experience with leading international firm or 3+ years of value advisory experience in B2B technology space across IaaS, PaaS or SaaS.
- Strong analytical and problem solving skills (e.g. first-principles based thinking, ability to deal with ambiguity) to build customer specific digital transformation value narratives.
- Strong business acumen with ability to link industry specific trends, customer objectives and the promise of technology into a compelling case for change.
- Advanced knowledge of value selling methodology and toolkits, e.g. executive interview techniques, design and facilitation of executive workshops, driving business and IT alignment, stakeholder validation, customer analysis and research, financial modelling for business case creation (e.g. cashflow estimation, NPV, ROI analysis).
- Strong customer facing skills and ability to navigate diverse stakeholder perspectives and expectations.
- Experience in diverse technology landscape and process/technology integration topics.
- Good understanding of emerging and growing technology trends (e.g. Cloud, AI).
- Understanding of core business processes in the context of ERP solutions. Strong understanding of Finance processes or SAP Finance capabilities will be considered an advantage.
- Understanding of SAP Industry/LoB and/or product offerings.
- Understanding of ERP implementations and post-implementation value management.
- Experience with large account management, account engagement design, and engagement orchestration.
- Experience building and retaining strong customer relationships.
- Fluency in English, any other language an asset. Fluency in the language of local markets desirable.
- Education.
- Bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university.
- Thailand, Indonesia, Malaysia (any).
- Global Mobility.
- T&C applied.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
- Requisition ID: 404263 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Asia-Pacific.
ทักษะ:
SAP, ERP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Advises, coaches and guides partners on the cloud first mindset, SAP solution value messaging, solution strategy and supporting them in executing solution sales cycle (e.g., RFx support, Demos, Exec Pitches).
- Helps partners in articulating & contextualizing SAP solution strategy to increase deal size and shorten their sales cycle with the end goal of making the partner self-sufficient in handling value conversations with SAP s prospects.
- Engages partners along with the Territory Ecosystem Manager to conduct regular deal ...
- Helps partners validate their proposed solution, including right-sizing the solution to maximise adoption and customer success.
- Acts as a trusted advisor and presales champion with partner executive teams - Founder, CEO, Sales Heads etc.
- Effectively leverages internal support teams who can help partners for seamless deal execution.
- Continuously assesses partner s solution advisory skills, provides feedback to Partner Business Manager on improvement areas and propose for relevant enablement for flawless execution by partner s presales teams.
- Supports Partner Ecosystem Success organisation in their presales validation program to enable partner s presales capacity.
- Expected Outcomes.
- The major outcomes that are expected to be delivered are:w.
- Achievement of SAP s revenue aspirations for the defined partner-driven segment.
- Become a trusted advisor for the assigned partners by helping them n pipe and deals progression.
- Support Partner Business Managers and & Territory Ecosystem Managers to plan revenue achievement via partners.
- Contribute to partner s demand generation activities through various events and programs.
- What are we looking for?
- More than 10 years of professional experience in customer-facing roles, with strong Solution Advisory or Solution Consulting experience.
- Knowledge of SAP s flagship S/4 cloud ERP is essential, expertise with S/4 Public Cloud is highly desirable. Domain experience in Supply Chain & Logistics is preferred, but not mandatory.
- Knowledge of SAP s Business Transformation Platform is a plus.
- Demonstrable strong presentation and communication skills.
- Evidence of mentor and multiplier mindset to help others get better.
- ONLY FOR SEA position]: English language fluency is a must.
- Additional Languages: Fluent Indonesian Speaking.
- Location: Thailand.
- Global Mobility: T&C applied if to relocate.
- ICC2024.
- We build breakthroughs together.
- SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
- Requisition ID: 392922 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Indonesia.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Energetic, Excel, Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Preparation and delivery of seminars and technical support, Product and technical Seminars in Ask Academy and Up-countries, in-salon training, and stage work Testing of products for our new products launch and the products that related.
- Technical complaints and problem-handling hotline Sales and employee training Marketing and sales.
- WHAT WE ARE LOOKING FOR.
- High vocational or Degree in any related field.
- At least 4 years experience in Salon & Retail including minimum 3 years experience as a Trainer, ideally in salon or a skincare and/ or cosmetic retail environment (Hairdressing is preferred).
- Core hairdressing skills: Hair Color, Hair Care, Form, Finish & Merchandising.
- Strong experience in training including delivery of training, ability to coach with a strong sense of detail and a strong focus on growing sales capabilities.
- High level of competence in presentation and excellent verbal and written communication skills. Strong leadership and people management skills.
- Confidence in presenting and influencing at all levels.
- Highly driven, energetic, flexible and team spirited. Computer skills - Microsoft words, Microsoft excel, Microsoft PowerPoint, Microsoft Team, VDO record software/applications is a must. Ability to do short VDO clips for social media and using mobile to record before and after photos of models for education purpose (for color formula, type of perm lotion and ratio).
- Conduct training session: in-salon training, in studio training (Ask Academy, Salon Workshop, wholesales workshop for Bangkok and Up-countries (up-on schedule and plan).
- Maintaining training documentation. A trainer needs to preserve important documents such as attendance records, training materials, learner evaluations, and follow up the training.
- Develop training materials. Prepare training materials on various topics, for both the classroom training E-learning platform Performance tracking and evaluation of participants (hairdressers or internal staff (new hire) and PC teams.
- Work with salon and partner hairdressers to deliver customers to understand the best use of our products and create good professional relationship to continue customers business with our company.
- At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
- JOB ID: 24070751 Contract & Job type: Regular - Full Time Contact information for application-related questions: [email protected] Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
ทักษะ:
Vietnamese, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer inquiries via various channels (phone, email, and live chat) regarding travel deals, promotions, and general app functionality.
- Assist customers with issues related to booking, account management, payments, and applying discounts or promotional codes.
- Help users understand terms and conditions related to discounts, booking deadlines, or any restrictions associated with promotions.
- Investigate and resolve problems related to booking errors, payment discrepancies, or technical issues within the app.
- Professionally manage escalated issues from customers, ensuring they are addressed quickly and effectively.
- Deliver a friendly and professional customer service experience, ensuring each customer feels valued.
- Ability to handle multiple tasks simultaneously and efficiently prioritize customer needs.
- Positive attitude, empathetic listening, and patience in dealing with diverse customer concerns.
- Previous experience in customer service, ideally in the travel, e-commerce, or hospitality industry in a plus.
- Bachelor s degree or above.
- Native in Vietnamese.
- Able to work in shift rotations.
- Proven ability to write clearly, speak fluently, and listen actively in English. (CEFR B2 or above).
- Fresh graduates are welcome.
- Fixed term contract.
- 2 shift rotations, starting time at 07.00 & 22.00.
- Relocation package.
- Visa & work permit sponsorship.
- KPI & Attendance incentives.
- House Allowance.
- Insurances.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
ทักษะ:
Vietnamese, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer inquiries via various channels (phone, email, and live chat) regarding travel deals, promotions, and general app functionality.
- Assist customers with issues related to booking, account management, payments, and applying discounts or promotional codes.
- Help users understand terms and conditions related to discounts, booking deadlines, or any restrictions associated with promotions.
- Investigate and resolve problems related to booking errors, payment discrepancies, or technical issues within the app.
- Professionally manage escalated issues from customers, ensuring they are addressed quickly and effectively.
- Deliver a friendly and professional customer service experience, ensuring each customer feels valued.
- Ability to handle multiple tasks simultaneously and efficiently prioritize customer needs.
- Positive attitude, empathetic listening, and patience in dealing with diverse customer concerns.
- Previous experience in customer service, ideally in the travel, e-commerce, or hospitality industry in a plus.
- Bachelor s degree or above.
- Native in Vietnamese.
- Able to work in shift rotations.
- Proven ability to write clearly, speak fluently, and listen actively in English. (CEFR B2 or above).
- Fresh graduates are welcome.
- Fixed term contract.
- 2 shift rotations, starting time at 07.00 & 22.00.
- Relocation package.
- Visa & work permit sponsorship.
- KPI & Attendance incentives.
- House Allowance.
- Insurances.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
- Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
- Provide accurate information about travel options, policies, and services to enhance the customer experience.
- Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
- Collaborate with internal teams to address complex customer concerns and improve service processes.
- Thai national.
- Bachelor degree.
- Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
- Previous experience or internship in hotel or flight reservations is required.
- Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
- 5 working day.
- KPI performance & Attendance incentives.
- Medical insurance.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
ทักษะ:
Analytical Thinking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Overview of the job.
- Are you interested in building long-term business relationships with our customers?.
- If so, Procter & Gamble is the right place to kick-start your career & leadership development as our Pharmacy Advisor (Product Specialist).
- The Pharmacy Advisor supports the Healthcare portfolio by establishing a peer-to-peer scientific discussion with Pharmacists and staff, highlighting product features and benefits to get the Pharmacist s recommendation. You will secure product presence in the store on base business and new initiatives that meet the Company's high quality. 90% of the time is spent on customer-facing activities.
- Your team.
- This role reports to a Sales Manager and will be part of a sales team where trust, team spirit, passion for winning, and leadership are significant.
- How success looks like.
- Full ownership and high accountability of your business (i.e., account, territory, area, customers).
- Able to develop and recommend business strategies to achieve short-term and long-term business growth for customers and P&G.
- Role Description.
- Achieve sales, volume, share, and category growth results in the assigned geographical area. Monitor and analyze data to identify opportunities for growth and improvement. Prepare and submit regular reports and forecasts.
- Detailing and promoting pharmacists' and staff s recommendations by establishing scientific discussion, highlighting product information, and underlining points of difference from competing products.
- Group product presentation: Organize scientific sessions with small groups of pharmacists to support product recommendations.
- Deliver coverage in line with territory mapping and customer segmentation. Strengthen and maintain P&G's reputation and build outstanding long-term customer relationships.
- Job Qualifications.
- Role RequirementsBachelor s degree in a relevant Health Science/ Pharmaceutical, Medical field with an excellent academic background (welcome for fresh graduates).
- Experience and/or basic knowledge of the healthcare or pharmaceutical industry.
- Born leaders who are passionate about making things happen.
- Have strong analytical thinking and skills.
- Proficient in Thai and basic in English.
- Hold a valid driver's license and be flexible to relocate as the assignment could require..
- About us.
- We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
- We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000114793
- Job Segmentation.
- Recent Grads/Entry Level (Job Segmentation)
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
- Follow Brand standard service and selling steps to ensure customer satisfaction.
- Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
- Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
- Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
- Active on social: BA Formal account for Product & Brand content.
- Responsible to acknowledge/record all customer complain and issues.
- Minimum of 2 years experience as Beauty Advisor OR Bachelor degree new graduate, Retail/ Call Centre/e-commerce experience.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Salesforce, Business Development, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage ESMB organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
- A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
- Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
- Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
- Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
- Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
- Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
- Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives.
- Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
- Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.
- Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
- Develop and deliver the story of the customer experience aided by Salesforce technologies.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
- Ability to travel based on territory alignment and region.
- B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills.
- Ability to work as part of a team to solve technical problems in varied political environments.
- Minimum of 2 years of professional experience.
- Fluency in Thai and English is a must to communicate with customers.
- Salesforce Certifications.
- Previous experience as a solution/sales engineer for a CRM company or similar technology.
- Basic programming experience in HTML and other web based technologies.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. .
- Salesforce welcomes all.
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