เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Manage and develop a portfolio of key accounts in the Health & Beauty category, ensuring growth and high customer satisfaction.
• Develop and implement account strategies to achieve sales targets, order and buyer growth of sellers in portfolio - including identifying growth opportunities and devising key actionable plans for sellers in the portfolio.
• Execute tailored strategies, including barter programs and seller specific investment initiatives, to maximize growth opportunities and enhance seller success
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth
• Negotiate contracts, pricing, and terms to secure business and maintain competitive positioning in the market.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to Key Brands and Buyers
• Perform in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Monitor account performance, address issues promptly, and provide regular reports to stakeholders.
• Act as a trusted advisor and advocate for Key Brands and SMEs, understanding their business needs and advocating for their needs within the company and championing their success at every opportunity.
• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in key account management, Retail (Offline/Online) preferably in the e-commerce or Health & Beauty industry.
• Excellent interpersonal and negotiation skills, with the ability to build strong relationships.
• Strong analytical skills to interpret data and make strategic decisions.
• Fluent in Thai and English, with excellent written and verbal communication skills.
• Attitude: Highly driven and motivated to drive impact and change, positive attitude and desire to learn and grow, strong ownership and adaptable to a fast-paced environment.

ทักษะ:

Finance, Digital Marketing

ประเภทงาน:

งานประจำ

• Strategize the innovation plan and portfolio roadmap to generate the new growth engine.
• Lead the process of developing the strong insightful and differentiated concept to deliver the winning products until successfully go to market.
• Develop the impact and full launch plan to deliver the successful business and brand objectives.
• Work closely with cross functional team - trade, sales, finance, R&D, factory with the least supervision.
• Work with agency/or creatively develop the IMC to drive campaign idea in every touchpoints/channels.
• Understand P&L of accountable business/manage budget to maximize ROI, and cost control.
• Monitor sales performance and drive to reach the business target.
• Potentially lead on the key projects on digital marketing/strategic partners with some key teams to drive strong IMC with solid digital marketing plan.
• Strong marketing experience in either product innovation/ brand development/ brand building in FMCG.
• Be able to orchestrate digital marketing plan - social, performance marketing together with the offline to drive the business result.
• Understand the e-commerce mechanism in order to leverage the merits for business beneficial.
• Strategic thinking with the ability to creatively maximize the resources.
• Mature, positive attitude, entrepreneurial spirt with growth mindset. Be able to work under pressure.
• Strong leadership skills with the ability to inspire, lead, and collaborate with others.

ประเภทงาน:

งานประจำ

• ร่วมวางแผนภาษี สนับสนุนกลยุทธ์ทางภาษี กับหน่วยธุรกิจ ทั้งในประเทศและต่างประเทศ.
• ตรวจสอบความเสี่ยงทางด้านภาษี ประสานงานกับหน่วยงานด้านภาษี ทั้งของรัฐและเอกชน.
• ให้ความเห็น คำปรึกษาด้านภาษีและบัญชีที่เกี่ยวข้องแก่หน่วยธุรกิจ และหน่วยงานภายในองค์กร.
• ส่งเสริมความรู้ความเข้าใจด้านภาษีแก่บุคลากรภายในองค์กรที่เกี่ยวข้องและจำเป็นต่อการพัฒนาธุรกิจ.
• กำกับดูแลนโยบายภาษีของกลุ่มบริษัท รวมทั้ง ดำเนินการปรับปรุงให้สอดคล้องกับกฎหมายและมาตรฐานสากล.
• ปริญญาตรี/โท ด้านกฎหมายที่เกี่ยวกับภาษี, สาขาบัญชี ภาษี หรือด้านอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ในงานด้านภาษี อย่างน้อย 3-5 ปี (preferred ความรู้ทางบัญชี).

ประเภทงาน:

งานประจำ

• Support team to disrupt, improve and evolve ways of working when necessary.
• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
• Identify gaps in the market and spot opportunities to create value propositions.
• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
• Create an environment where people and technology thrive together to accomplish more than they could apart.
• I promote and encourage others to value difference when working in diverse teams.
• Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Uphold the firm's code of ethics and business conduct.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Thai
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ทักษะ:

Vietnamese, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via various channels (phone, email, and live chat) regarding travel deals, promotions, and general app functionality.
• Assist customers with issues related to booking, account management, payments, and applying discounts or promotional codes.
• Help users understand terms and conditions related to discounts, booking deadlines, or any restrictions associated with promotions.
• Investigate and resolve problems related to booking errors, payment discrepancies, or technical issues within the app.
• Professionally manage escalated issues from customers, ensuring they are addressed quickly and effectively.
• Deliver a friendly and professional customer service experience, ensuring each customer feels valued.
• Ability to handle multiple tasks simultaneously and efficiently prioritize customer needs.
• Positive attitude, empathetic listening, and patience in dealing with diverse customer concerns.
• Previous experience in customer service, ideally in the travel, e-commerce, or hospitality industry in a plus.
• Bachelor s degree or above.
• Native in Vietnamese.
• Able to work in shift rotations.
• Proven ability to write clearly, speak fluently, and listen actively in English. (CEFR B2 or above).
• Fresh graduates are welcome.
• Fixed term contract.
• 2 shift rotations, starting time at 07.00 & 22.00.
• Relocation package.
• Visa & work permit sponsorship.
• KPI & Attendance incentives.
• House Allowance.
• Insurances.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ทักษะ:

Vietnamese, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via various channels (phone, email, and live chat) regarding travel deals, promotions, and general app functionality.
• Assist customers with issues related to booking, account management, payments, and applying discounts or promotional codes.
• Help users understand terms and conditions related to discounts, booking deadlines, or any restrictions associated with promotions.
• Investigate and resolve problems related to booking errors, payment discrepancies, or technical issues within the app.
• Professionally manage escalated issues from customers, ensuring they are addressed quickly and effectively.
• Deliver a friendly and professional customer service experience, ensuring each customer feels valued.
• Ability to handle multiple tasks simultaneously and efficiently prioritize customer needs.
• Positive attitude, empathetic listening, and patience in dealing with diverse customer concerns.
• Previous experience in customer service, ideally in the travel, e-commerce, or hospitality industry in a plus.
• Bachelor s degree or above.
• Native in Vietnamese.
• Able to work in shift rotations.
• Proven ability to write clearly, speak fluently, and listen actively in English. (CEFR B2 or above).
• Fresh graduates are welcome.
• Fixed term contract.
• 2 shift rotations, starting time at 07.00 & 22.00.
• Relocation package.
• Visa & work permit sponsorship.
• KPI & Attendance incentives.
• House Allowance.
• Insurances.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
• Follow Brand standard service and selling steps to ensure customer satisfaction.
• Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
• Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
• Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
• Active on social: BA Formal account for Product & Brand content.
• Responsible to acknowledge/record all customer complain and issues.
• Minimum of 2 years experience as Beauty Advisor OR Bachelor degree new graduate, Retail/ Call Centre/e-commerce experience.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries regarding hotel/flight bookings through phone, email, and chat.
• Assist with booking changes, cancellations, and resolving any issues that arise during the reservation process.
• Provide accurate information about travel options, policies, and services to enhance the customer experience.
• Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
• Collaborate with internal teams to address complex customer concerns and improve service processes.
• Thai national.
• Bachelor degree.
• Fluency in both Thai and English (B2 level) is required, including reading, writing, and speaking skills.
• Previous experience or internship in hotel or flight reservations is required.
• Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00.
• 5 working day.
• KPI performance & Attendance incentives.
• Medical insurance.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ทักษะ:

Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Overview of the job.
• Are you interested in building long-term business relationships with our customers?.
• If so, Procter & Gamble is the right place to kick-start your career & leadership development as our Pharmacy Advisor (Product Specialist).
• The Pharmacy Advisor supports the Healthcare portfolio by establishing a peer-to-peer scientific discussion with Pharmacists and staff, highlighting product features and benefits to get the Pharmacist s recommendation. You will secure product presence in the store on base business and new initiatives that meet the Company's high quality. 90% of the time is spent on customer-facing activities.
• Your team.
• This role reports to a Sales Manager and will be part of a sales team where trust, team spirit, passion for winning, and leadership are significant.
• How success looks like.
• Full ownership and high accountability of your business (i.e., account, territory, area, customers).
• Able to develop and recommend business strategies to achieve short-term and long-term business growth for customers and P&G.
• Role Description.
• Achieve sales, volume, share, and category growth results in the assigned geographical area. Monitor and analyze data to identify opportunities for growth and improvement. Prepare and submit regular reports and forecasts.
• Detailing and promoting pharmacists' and staff s recommendations by establishing scientific discussion, highlighting product information, and underlining points of difference from competing products.
• Group product presentation: Organize scientific sessions with small groups of pharmacists to support product recommendations.
• Deliver coverage in line with territory mapping and customer segmentation. Strengthen and maintain P&G's reputation and build outstanding long-term customer relationships.
• Job Qualifications.
• Role RequirementsBachelor s degree in a relevant Health Science/ Pharmaceutical, Medical field with an excellent academic background (welcome for fresh graduates).
• Experience and/or basic knowledge of the healthcare or pharmaceutical industry.
• Born leaders who are passionate about making things happen.
• Have strong analytical thinking and skills.
• Proficient in Thai and basic in English.
• Hold a valid driver's license and be flexible to relocate as the assignment could require..
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
• We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
• Job Schedule.
• Full time
• Job Number.
• R000114793
• Job Segmentation.
• Recent Grads/Entry Level (Job Segmentation)

ประเภทงาน:

งานประจำ

• Handle customer interactions through chat, email, and outbound calls.
• Respond to and support customer inquiries related to product purchases, including issues such as refunds, shipping delays, and incorrect product shipments.
• Act as an intermediary between merchants and customers, communicating decisions and updates to both parties.
• Investigate and resolve customer complaints and concerns with a focus on delivering a positive experience.
• Provide feedback and insights to improve the customer service process and enhance platform efficiency.
• Thai national.
• Native in Thai speaking, listening, writing.
• Bachelor degree.
• Fresh graduates are welcome.
• Work onsite.
• Able to work in shift rotations.
• Shifting timing: 11.00-20.00, 14.00-23.00.
• 5 days per week.
• KPI performance & Attendance incentives.
• Medical Insurances.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Energetic, Excel, Social media

ประเภทงาน:

งานประจำ

• Preparation and delivery of seminars and technical support, Product and technical Seminars in Ask Academy and Up-countries, in-salon training, and stage work Testing of products for our new products launch and the products that related.
• Technical complaints and problem-handling hotline Sales and employee training Marketing and sales.
• WHAT WE ARE LOOKING FOR.
• High vocational or Degree in any related field.
• At least 4 years experience in Salon & Retail including minimum 3 years experience as a Trainer, ideally in salon or a skincare and/ or cosmetic retail environment (Hairdressing is preferred).
• Core hairdressing skills: Hair Color, Hair Care, Form, Finish & Merchandising.
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and a strong focus on growing sales capabilities.
• High level of competence in presentation and excellent verbal and written communication skills. Strong leadership and people management skills.
• Confidence in presenting and influencing at all levels.
• Highly driven, energetic, flexible and team spirited. Computer skills - Microsoft words, Microsoft excel, Microsoft PowerPoint, Microsoft Team, VDO record software/applications is a must. Ability to do short VDO clips for social media and using mobile to record before and after photos of models for education purpose (for color formula, type of perm lotion and ratio).
• Conduct training session: in-salon training, in studio training (Ask Academy, Salon Workshop, wholesales workshop for Bangkok and Up-countries (up-on schedule and plan).
• Maintaining training documentation. A trainer needs to preserve important documents such as attendance records, training materials, learner evaluations, and follow up the training.
• Develop training materials. Prepare training materials on various topics, for both the classroom training E-learning platform Performance tracking and evaluation of participants (hairdressers or internal staff (new hire) and PC teams.
• Work with salon and partner hairdressers to deliver customers to understand the best use of our products and create good professional relationship to continue customers business with our company.
• At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
• JOB ID: 24070751 Contract & Job type: Regular - Full Time Contact information for application-related questions: [email protected] Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

ทักษะ:

SAP, ERP, English

ประเภทงาน:

งานประจำ

• Advises, coaches and guides partners on the cloud first mindset, SAP solution value messaging, solution strategy and supporting them in executing solution sales cycle (e.g., RFx support, Demos, Exec Pitches).
• Helps partners in articulating & contextualizing SAP solution strategy to increase deal size and shorten their sales cycle with the end goal of making the partner self-sufficient in handling value conversations with SAP s prospects.
• Engages partners along with the Territory Ecosystem Manager to conduct regular deal ...
• Helps partners validate their proposed solution, including right-sizing the solution to maximise adoption and customer success.
• Acts as a trusted advisor and presales champion with partner executive teams - Founder, CEO, Sales Heads etc.
• Effectively leverages internal support teams who can help partners for seamless deal execution.
• Continuously assesses partner s solution advisory skills, provides feedback to Partner Business Manager on improvement areas and propose for relevant enablement for flawless execution by partner s presales teams.
• Supports Partner Ecosystem Success organisation in their presales validation program to enable partner s presales capacity.
• Expected Outcomes.
• The major outcomes that are expected to be delivered are:w.
• Achievement of SAP s revenue aspirations for the defined partner-driven segment.
• Become a trusted advisor for the assigned partners by helping them n pipe and deals progression.
• Support Partner Business Managers and & Territory Ecosystem Managers to plan revenue achievement via partners.
• Contribute to partner s demand generation activities through various events and programs.
• What are we looking for?
• More than 10 years of professional experience in customer-facing roles, with strong Solution Advisory or Solution Consulting experience.
• Knowledge of SAP s flagship S/4 cloud ERP is essential, expertise with S/4 Public Cloud is highly desirable. Domain experience in Supply Chain & Logistics is preferred, but not mandatory.
• Knowledge of SAP s Business Transformation Platform is a plus.
• Demonstrable strong presentation and communication skills.
• Evidence of mentor and multiplier mindset to help others get better.
• ONLY FOR SEA position]: English language fluency is a must.
• Additional Languages: Fluent Indonesian Speaking.
• Location: Thailand.
• Global Mobility: T&C applied if to relocate.
• ICC2024.
• We build breakthroughs together.
• SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Requisition ID: 392922 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Indonesia.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SAP, Problem Solving, Research, English

ประเภทงาน:

งานประจำ

• Provide executive consultation to customers and prospects to build solutions to achieve business goals and create value through a holistic model.
• Articulate strategic priorities and qualified addressable market opportunities.
• Leads the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals.
• Leverages strategic partnerships with key decision-makers internally and in partner and customer organizations.
• Represent SAP externally on value management vision and strategic subject matters. Viewed as an emerging thought leader in their core area of specialization.
• Partner with field sales teams to identify revenue opportunities, manage the development of account strategies and plans to maximize customer lifetime value.
• Lead and develop the creation of customer-centric executive positioning/point of views to excite customer to collaborate with SAP.
• Collaborate with Virtual Account Team to deliver executive pitch reflecting value proposition for industry and knowledge of SAP portfolio Customer Engagement to Deliver Revenue for LOB or Industry/Industries.
• Guide Sales and Virtual Account Team strategy to focus on Vision to Value creation during customer journey.
• Act as a trusted strategic advisor to nurture customer executive relationships.
• Lead and orchestrate structured engagements and navigate a matrix organization.
• Position and lead SAP s engagements to build the case-for-change enabled by SAP solutions.
• Use techniques such as design thinking, interviews and process benchmarking to explore new business models and discover value opportunities.
• Identify, calculate and validate the value potential and ROI of SAP-enabled transformation.
• Embed experience thinking into all collaborative customer discussions.
• Engage with sponsors to continually make the case for change.
• Work with account team to ensure compelling industry and value messages are delivered in deliverables such as RFP Responses, Value Propositions, Points-of-View (PoV), Product Demos.
• Deliver presentations to small and large audiences and dealing elegantly with objections.
• Coach delivery teams from SAP and Partners to validate business case and secure value delivery to customer based on the understanding of implementation dynamics.
• Collaborate with other teams to monitor and guide the progress selected customers are making in their SAP enabled transformations Insight / Practice Development for LOB or Industry/Industries.
• Lead the buildout and/or curation of value proposition content aligned with end to end processes (i.e. Lead to Cash, Record to Report) and key personas (Customer Experience for Sales, Service, Marketing, Human Resources, Intelligent Spend Management, CFO, CHRO, Head of Supply Chain, CIO) across the Intelligent Enterprise. Value proposition content includes PoV templates, business case templates, value models.
• Engage in practice development projects showcasing industry expertise based on customer engagements and/or other field experience.
• Share insights/thought leadership across all relevant channels including social channels.
• Nurture and deliver customer reference stories that showcase actual proof points/value creation.
• Mentor junior team members.
• Participate in enablement programs, community of practices, and/or Hubs to share knowledge.
• Experience & Language Requirements.
• 8+ years of professional experience in Sales / Consulting / Industry / Functional experience.
• Min 3 years of strategy/management consulting experience with leading international firm or 3+ years of value advisory experience in B2B technology space across IaaS, PaaS or SaaS.
• Strong analytical and problem solving skills (e.g. first-principles based thinking, ability to deal with ambiguity) to build customer specific digital transformation value narratives.
• Strong business acumen with ability to link industry specific trends, customer objectives and the promise of technology into a compelling case for change.
• Advanced knowledge of value selling methodology and toolkits, e.g. executive interview techniques, design and facilitation of executive workshops, driving business and IT alignment, stakeholder validation, customer analysis and research, financial modelling for business case creation (e.g. cashflow estimation, NPV, ROI analysis).
• Strong customer facing skills and ability to navigate diverse stakeholder perspectives and expectations.
• Experience in diverse technology landscape and process/technology integration topics.
• Good understanding of emerging and growing technology trends (e.g. Cloud, AI).
• Understanding of core business processes in the context of ERP solutions. Strong understanding of Finance processes or SAP Finance capabilities will be considered an advantage.
• Understanding of SAP Industry/LoB and/or product offerings.
• Understanding of ERP implementations and post-implementation value management.
• Experience with large account management, account engagement design, and engagement orchestration.
• Experience building and retaining strong customer relationships.
• Fluency in English, any other language an asset. Fluency in the language of local markets desirable.
• Education.
• Bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university.
• Thailand, Indonesia, Malaysia (any).
• Global Mobility.
• T&C applied.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Requisition ID: 404263 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Asia-Pacific.

ทักษะ:

Quality Assurance, Assurance, Data Analysis

ประเภทงาน:

งานประจำ

• Education Strategy: Translate the regional Sephora University strategy for market deployment. Collaborate cross functionally with key stakeholders and align to priorities and business objectives.
• Training Needs Analysis: Conduct training needs analysis as/when required to stay updated on market skill level learning gaps of retail employees. Identify opportunities and devise targeted training interventions to bridge gaps.
• Program Implementation: Adapt and implement comprehensive education programs and ini ...
• Learning Transfer: Implement strategies to facilitate the transfer of learning on the job. Ensure that employees are equipped with necessary knowledge and skills required to perform their role.
• Team Leadership: Lead and manage a team of education specialists. Provide guidance, support, and professional development opportunities to ensure high-quality program delivery and transfer of learning.
• Quality Assurance: Monitor and evaluate the effectiveness of education programs and initiatives through assessments, feedback, and data analysis. Implement improvements and best practices to enhance program quality and impact.
• Resource Management: Oversee the development and management of educational resources, including training materials, technology, and facilities. Ensure that resources are utilized effectively and efficiently.
• Stakeholder Engagement: Collaborate closely with regional SU team. Build and maintain strong relationships with key stakeholders in store teams, brand partners, and corporate partners both in country and region. Collaborate and communicate program goals, progress, and outcomes effectively.
• Budget Management: Forecast and manage the education department s budget. Ensure that financial resources are allocated appropriately and that programs are delivered within budget constraints.
• Compliance and Standards: Ensure that all educational programs and initiatives comply with Sephora s standards and policies. Stay informed about changes in industry regulations and best practices.
• Innovation and Improvement: Stay up to date on beauty trends and developments in adult education and retail industry. Identify opportunities for innovation and continuous improvement in program design and delivery.
• Reporting and Documentation: Prepare and present reports on program performance, outcomes, and impact. Maintain accurate records and documentation of program activities and achievements.
• Bachelor s degree in Education, Business, or a related field highly regarded or a minimum of 10 years experience in a similar role.
• Proven experience in educational program management, curriculum development, and team leadership within the beauty or retail industry.
• Knowledge of contemporary adult learning and development concepts, instructional design principles a must. Experience in digital and social learning preferred.
• Strong beauty experience with an understanding of beauty products, trends, and techniques essential.
• Excellent leadership, communication, and interpersonal skills, including presentation and facilitation skills.
• Entrepreneurial and able to work in a fast-paced environment with numerous stakeholders. Ability to listen and understand the needs of the client and stakeholders, translating those needs into educational focuses.
• Hands-on and solution-oriented with the ability to manage and lead others to do the same.
• Client centric and with a commercial mind set. Demonstrated ability to drive business KPIs through team development.
• Ability to think strategically and make data-driven decisions.
• Strong organizational and project management skills to balance and prioritize.
• Proficiency in using educational technology and software. Sound Office 365 skills.
• Experience in budget management and resource allocation.
• Knowledge of relevant industry regulations and standards.
• Passion for beauty and a commitment to fostering learning and development.
• Require to travel on occasional basis for store and brans training.
• Management / Reporting Line.
• o Managing a team of two people of Education Specialists.
• o Reports to the Head of HR and Education, Thailand.
• o Functional reporting line to the Director of Sephora University SEA, Oceania & India.
• While at Sephora, you ll enjoy.
• The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with..
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans..
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty..
• You can unleash your creativity, because we ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
• Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
• SEPHORA
• MAISONSephora s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
• The House provides a superior selection of quality products and always keeps pace with the latest trends.
• The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
• With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
• At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.