เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must Have.
• Bachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to Have.
• Good Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Java

ประเภทงาน:

งานประจำ

• Development and implementation Backend service for the AI Chatbot products.
• Build large scale software system, which can impact daily life of millions of customers.
• Explore and integrate the LLM applications to improve chatbot performance and user experience.
• Underlying infra/arch upgrade performance tuning, online incidents troubleshooting, and system refactoring.
• Write high-quality, clean, and maintainable code using engineering best practices guide junior engineers' daily work and do knowledge share, etc.
• Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.
• Over 8 years of professional experience in a related field.
• Core Java programming skills and willingness to do hands on coding are a must.
• Knowledge and experience with Python and familiar with collaborating with algorithm engineers.
• Capable to cope with stress, and quickly learn new knowledge.
• Good cross-team communication skills.
• Familiarity with design patterns and system design required to solve common software programming challenges.
• Knowledge and experience with Chatbot & Custom service Bot is considered as a plus.
• Knowledge and experience with LLM usage is considered as a plus.
• Knowledge and experience with data job like Flink/Spark are considered as a plus.
• n.
• Working at Binance.
• Be a part of the world's leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless.
• Tackle fast-paced, challenging and unique projects.
• Work in a truly global organization, with international teams and a flat organizational structure.
• Competitive salary and benefits.
• Flexible working hours, remote-first, and casual work attire.
• Learn more about how Binancians embody the organization's core values, creating a unified culture that enables collaboration, excellence, and growth.
• Apply today to be a part of the Web3 revolution!.
• Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
• By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SUN, Mandarin, English

ประเภทงาน:

งานประจำ

• Drive enrollment growth by understanding families' needs and providing personalized, consultative recommendations on suitable Mandarin courses.
• Build strong, long-term relationships with families to support student retention and re-enrollment.
• Work closely with the branch team to deliver a high-quality customer experience and contribute to the branch's continued growth.
• Support daily branch operations and maintain a warm, professional, and welcoming environment for students and families.
• Minimum 2 years of working experience. Experience in hospitality, hotels, airlines, premium retail, customer service, or sales is a strong advantage.
• Enjoy working with children and families, with a strong customer service mindset.
• Confident, proactive, and comfortable working toward enrollment and performance targets.
• Fluent in English (TOEIC 600+ required) for communicating with international school families and our international team.
• Bachelor's Degree and full working rights in Thailand.
• Stable Daytime Schedule | No Rotating or Overnight Shifts.
• Songkran Holiday - 7 days.
• August Break - 5 days.
• Christmas Holiday - 10 days.
• Attractive Monthly Performance Bonus.
• THB 40,000 Long-Term Commitment Reward upon successful completion of a 2-year commitment.
• Additional Annual Leave: 6 days after completing 1 year.
• 5-Day Work Week (Tue-Sun): Tuesday half-day, Wednesday-Sunday full-day, with every Monday off.
• Company outings, team dinners, and team activities.
• Free Mandarin Training: Opportunity to learn Mandarin while working with us.
• Hiring | Bangna Branch: 2nd FL, Lasalle's Avenue | https://goo.gl/maps/CWJU2pXLKBZVyzUz7.
• Thonglor Branch: 7th FL, Major Tower | https://goo.gl/maps/AWgqFcBaTKwvkobZ6.
• Sathorn Branch: 2nd FL, MarketPlace Nanlingchee | https://goo.gl/maps/7Yf1yZsDfvzXpHkA6.
• Krungthep-Kritha Branch: Nirvana Porch | https://maps.app.goo.gl/GqccprbdAJKQVPF98?g_st=il.
• Website: www.nihaoacademy.com.
• FB/IG: Nihao Academy.
• IG: allabout.nihao.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

อาจมีเข้าออฟฟิศในช่วง Onboarding และ Training.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Receive bookings from customers ie BCO, shipping line, freight forwarder, or counterpartner.
• Coordinate with operations in planning resources for the whole loop of transport activities.
• Coordinate with transportation on work planning and progress tracking.
• Cooperate with warehouse, terminal, or depot for smooth and efficient operations.
• Track and solve or coordinate with operations to resolve issues that arise.
• Ensure each booking/order is completed efficiently.
• Update progress of booking/order for all related parties.
• Summarize reports and update customers once booking/order is completed.
• Q U A L I F I C A T I O N S.
• Bachelor degree or above in Logistics and Supply Chain, Marine, Business Admin, or other fields.
• Able to communicate by email in English.
• Good command in computer and application skill.
• Good interpersonal skill to coordinate various parties to complete the whole loop of job order/booking.
• KE Y C OM P E T E NC I E S.
• Computer skill.
• Systematic thinking.
• Problem solving.
• Interpersonal skill to coordinate/collaborate with various parties.
• Welfare and Benefits.
• Annual Leave 15 Days/Year.
• Fix Bonus 1 month + Variable Bonus.
• Long Service Awards.
• Provident Fund.
• Staff training and development.
• Health insurance.
• Accident insurance.
• Birthday Voucher1,000Bath.
• Meal Allowance60Bath/Day.
• สถานที่ปฏิบัติงาน: สุขุมวิท71 MSC Building ห่างจาก BTSพระโขนง 1.9 ก.ม.
• วิธีการเดินทาง.
• รถยนต์ส่วนตัว: จอดรถที่จอดเอกชน วันละ60บาท ห่างจากบริษัทฯ 600 ม.
• BTS: ออกประตูทางออกที่ 3 และต่อรถขสมก., รถซูบารุ, แท็กซี่, จักรยานยนต์รับจ้าง มาที่อาคารเอ็มเอสซี ปากซอยปรีดีพนมยงค์ 25.
• ขสมก.: สายที่ผ่านบริษัทฯ ได้แก่ สาย ปอ.40, สาย 71,109,115,133,173,501.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Serve as the primary contact point for assigned customers, ensuring excellent service delivery.
• Receive, verify, and process customer orders before handing them over to Operations.
• Update and track shipment status proactively, ensuring transparency and a customer centric service approach.
• Handle customer inquiries, special requests, irregularities, and complaints in a timely and professional manner.
• Arrange for space bookings on aircraft and monitor shipments throughout the transit process.
• Prepare necessary shipping documents and ensure compliance with regulations.
• Support the billing process for shipments.
• Bachelor's Degree or higher in Logistics, Business Administration, or a related field.
• Minimum 2-3 years of experience in freight forwarding, specifically in airfreight; export experience strongly preferred.
• Experience with CargoWise (CW1) is an advantage.
• Solid understanding of customer service processes, systems, and operational flow.
• Strong ability to identify and fulfill customer needs with a friendly and professional approach.
• Excellent interpersonal skills with the ability to collaborate effectively across all organizational levels, including management.
• Good command of written and spoken English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuous customer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must Have.
• Graduated degree in marketing, business administration, economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to Have.
• Good presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Teleperformance is a global leader in digitally integrated business services. We are dedicated to providing the best customer service solutions and creating exceptional experiences for our clients' customers. We are looking for passionate and dedicated individuals to join our team in Thailand. This is NOT a work from home position.
• Bachelor's degree. Previous experience in a customer service, call center, or hospitality role is highly preferred. Excellent communication skills in both written and spoken in Bahasa Indonesia and English. Strong problem-solving and conflict-resolutio ...
• What We Offer.
• Competitive salary and performance-based bonuses. Comprehensive training and professional development opportunities. Health and wellness benefits. A diverse and inclusive work environment with opportunities for career advancement. Modern and comfortable office space. Fun and engaging team activities.
• The Role As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information. Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible. Provide accurate and detailed information about services, amenities, and policies. Process new reservations and cancellations, ensuring all details are correctly entered into the system. Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience. Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings. Maintain a high level of product and procedural knowledge.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill, SAP, English

ประเภทงาน:

งานประจำ

• As a Customer Service Specialist, you will play a critical role in customer satisfaction by managing end-to-end order processing, coordinating with key stakeholders, continuously improving service processes, and supporting the commercial team at both local and regional levels. Some of the Things You'll Do: Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication. Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module). Monitor order status and proactively ide ...
• What You'll Bring.
• to Us: Bachelor's degree in any field Good command of English, both written and spoken 2-3 years of experience in Customer Service, Order Management, or Sales Support Experience with SAP is an advantage Strong communication and problem-solving skills Ability to work effectively under pressure and manage multiple priorities Good computer skills, particularly MS Excel, Outlook, and SAP.
• Competitive health + wellness benefit plan Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. This is a fantastic opportunity to build your career with a company who are experiencing rapid growth. At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ทักษะ:

Social media, English, Korean

ประเภทงาน:

งานประจำ

• resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers' satisfaction on high quality advertisement and promotions.
• Bachelor's degree in any field. Possess professional customer service skills; solutions mindset, multi-tasking, passion for customers and ability to deliver exemplary customer experience. Prior working experiences in customer-oriented product environment, consulting, or operations role. Ability to follow process and collaborate effect ...
• Responsible to resolve customer queries in a timely and accurate way through inbound call, email or live chat. Identify customer needs and assist them in using specific features and functionalities in the social media platform. Follow-up with customers to ensure their technical issues are resolved. Become and remain knowledgeable about social media products and community standards. Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users. Identify inefficiencies in workflows and suggest solutions. Enforce social media Terms of Use by carefully monitoring reports of abuse on the site. Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site. Recognize trends and patterns, and escalate issues outside the company policy to the global team. May be required to work in a 24/7 shift rotation in the future.

ทักษะ:

Problem Solving, Teamwork, SAP, Mandarin

ประเภทงาน:

งานประจำ

• Interface with Customers for Quote request or Price inquiries and approval.
• Submit quotation request for pricing team approval.
• Sales order entry, order confirmation & expediting orders.
• Order change and backlog price adjustment.
• On-going Backlog Management.
• Shipment release and follow up.
• Report and support past due backlog reduction.
• NPI - follow up with PM/Plant/Finance for part master and cost setup.
• Handle Sample order.
• Process RMA / Goods replacement.
• Customer Service.
• Handle customer enquiries & complaints. Investigate and work with other departments to resolve customer issues in a timely manner.
• Emails/Conference calls / Customer and TE Plant Visits for critical delivery issues, expedition or projects.
• Work out solutions on Customer's special requirements, such as label, Customs process, packing & etc.
• NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.
• Customer Supply Chain Management.
• Initiate Stock Requisition for customer advance order or buffer stock.
• Work with Planning team on capacity adjustment in order to fulfill Customer's demands.
• Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis.
• Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.
• Negotiate with Customer for VMI liability and deadstock compensation.
• Resolve logistics and custom issues with relevant functions.
• Customer Credit and Billing Management.
• Billing attainment.
• Follow up queries with Account Receivable.
• Coordinate with Finance and Customer to solve pass due invoices issue.
• Manage customer credit status & escalate for any abnormal status.
• Apply credit release.
• Process Credit note / Debit Note.
• What your background should look like.
• Customer Focus.
• Excellent communication skill. Able to interact with internal and external partners.
• Problem solving skills.
• Team player with positive attitude.
• Proactive, responsible and takes ownership of issues.
• Able to work under pressure.
• Self-motivated, independent and able to work with minimum supervision.
• Sense of urgency, analytical and able to multi-task under fast paced environment.
• Bachelor degree in any fileds.
• 2-3 years+ same industry customer service experience.
• Familiar with SAP is preferred.
• Capable for Mandarin speaking.
• Be stable, willing to grow together with the company and quickly adapt to the new environment.
• Competencies.
• Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.

ทักษะ:

Microsoft Office, Negotiation, Power point, English

ประเภทงาน:

งานประจำ

• Investigate customer issues and coordinate with relevant departments, including Call Center, Service Center, Warehouse, Logistics, and Aftersales Service teams to provide effective resolutions.
• Manage customer complaint cases, including escalated cases submitted to external organizations such as the Office of the Consumer Protection Board (OCPB) and other regulatory authorities. Prepare supporting documents and coordinate responses as assigned.
• Analyze Voice of Customer (VOC) data, identify trends and recurring issues, and provide recommendations to improve service quality and customer satisfaction.
• Monitor customer service performance indicators, including Customer Satisfaction (CSAT), Service Level Agreements (SLA), and other relevant KPIs to ensure service excellence.
• Support customer experience (CX) improvement initiatives and collaborate with cross-functional teams to enhance Aftersales Service processes and service quality.
• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• Experience in Customer Service, Complaint Management, Voice of Customer (VOC), or customer complaint handling is preferred.
• Strong communication, coordination, problem-solving, and negotiation skills.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Detail-oriented with the ability to manage multiple tasks and work effectively under pressure.
• Experience in coordinating with external organizations or regulatory authorities, such as the Office of the Consumer Protection Board (OCPB), will be an advantage.
• Good command of English or Chinese will be an advantage.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Receive bookings from customers ie BCO, shipping line, freight forwarder, or counterpartner.
• Coordinate with operations in planning resources for the whole loop of transport activities.
• Coordinate with transportation on work planning and progress tracking.
• Cooperate with warehouse, terminal, or depot for smooth and efficient operations.
• Track and solve or coordinate with operations to resolve issues that arise.
• Ensure each booking/order is completed efficiently.
• Update progress of booking/order for all related parties.
• Summarize reports and update customers once booking/order is completed.
• Q U A L I F I C A T I O N S.
• Bachelor degree or above in Logistics and Supply Chain, Marine, Business Admin, or other fields.
• Able to communicate by email in English.
• Good command in computer and application skill.
• Good interpersonal skill to coordinate various parties to complete the whole loop of job order/booking.
• KE Y C OM P E T E NC I E S.
• Computer skill.
• Systematic thinking.
• Problem solving.
• Interpersonal skill to coordinate/collaborate with various parties.
• Welfare and Benefits.
• Annual Leave 15 Days/Year.
• Fix Bonus 1 month + Variable Bonus.
• Long Service Awards.
• Provident Fund.
• Staff training and development.
• Health insurance.
• Accident insurance.
• Birthday Voucher1,000Bath.
• Meal Allowance60Bath/Day.
• สถานที่ปฏิบัติงาน: สุขุมวิท71 MSC Building ห่างจาก BTSพระโขนง 1.9 ก.ม.
• วิธีการเดินทาง.
• รถยนต์ส่วนตัว: จอดรถที่จอดเอกชน วันละ60บาท ห่างจากบริษัทฯ 600 ม.
• BTS: ออกประตูทางออกที่ 3 และต่อรถขสมก., รถซูบารุ, แท็กซี่, จักรยานยนต์รับจ้าง มาที่อาคารเอ็มเอสซี ปากซอยปรีดีพนมยงค์ 25.
• ขสมก.: สายที่ผ่านบริษัทฯ ได้แก่ สาย ปอ.40, สาย 71,109,115,133,173,501.

ทักษะ:

Data Entry

ประเภทงาน:

งานประจำ

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals - every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows u ...
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
• From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
• INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.
• INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
• Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and the ability to address them effectively.
• Ability to address challenges and proactively offer solutions.
• If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!.
• We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Problem Solving, Data Analysis, Enthusiastic, Teamwork

ประเภทงาน:

งานประจำ

• Receive and review complaints from government agencies such as the OCPB, Department of Internal Trade, the police, and local authorities.
• Analyse case data and facts drawn from ticketing systems, work reports, payment evidence, and information from other company departments.
• Coordinate with internal departments and event organisers where needed to obtain additional information or verify facts, including event teams, Operations, Customer Service, Finance, IT, and Sales & Marketing.
• Prepare official response letters and clarifications that are accurate, clear, and submitted within the required deadlines.
• Track the progress of each case through to resolution and maintain systematic, well-organised records.
• Propose preventive measures to avoid recurrence and escalate issues to the relevant parties.
• Prepare monthly and quarterly complaint summary reports for management.
• Manage communication with government agencies in a polite, accurate, and formal manner.
• Protect customer data and sensitive documents in line with the law and company policy.
• To adhere to quality management, safety and environment company policies.
• WHAT YOU NEED.
• TO KNOW (or TECHNICAL SKILLS).
• Education & Experience.
• Bachelor's degree; a degree in Law will be considered an advantage.
• At least 1-2 years of experience in complaints handling, official documentation, legal work, or customer service.
• Experience working with the OCPB or other government agencies will be considered an advantage.
• Technical Skills.
• Able to write official government letters and formal clarifications.
• Strong data analysis skills and the ability to summarise issues clearly.
• Proficient with CRM systems, ticketing systems, and basic programs such as Excel and Word.
• Good understanding of complaint processes and consumer protection requirements.
• YOU (BEHAVIOURAL SKILLS).
• Detail-oriented, with accurate and careful verification of information.
• Communicate politely and formally, and stay composed in managing situations.
• Highly responsible and able to meet the deadlines set by government agencies.
• Skilled at coordinating across multiple parties and working as part of a team.
• Think analytically and systematically, making decisions based on facts.
• Handle pressure well, remain flexible, and solve problems as they arise.
• Key Competencies.
• Problem Solving, Analytical Thinking, Legal & Compliance Awareness, Attention to Detail, Communication & Coordination, Professional Writing.
• LIFE AT TICKETMASTER.
• We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
• Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
• We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
• Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
• Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
• Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
• Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
• EQUAL OPPORTUNITIES.
• We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
• ทีม.
• ทีม Customer Service มีหน้าที่ปกป้องทั้งลูกค้าและบริษัท โดยดูแลให้ทุกการติดต่อกับประชาชนและหน่วยงานราชการเป็นไปอย่างมืออาชีพและถูกต้องตามกฎหมาย ส่วนงานด้าน Compliance ภายในทีมรับผิดชอบดูแลข้อร้องเรียนจากหน่วยงานรัฐ ประสานงานกับแผนกภายใน และเป็นตัวแทนบริษัทในการสื่อสารอย่างเป็นทางการกับหน่วยงานกำกับดูแล.
• ในตำแหน่ง Customer Service Specialist (Compliance) คุณจะรับผิดชอบในการตรวจสอบข้อร้องเรียนจากสำนักงานคณะกรรมการคุ้มครองผู้บริโภค (สคบ.) และหน่วยงานราชการอื่น ๆ รวบรวมข้อเท็จจริง ประสานงานกับหน่วยงานที่เกี่ยวข้อง และจัดทำหนังสือชี้แจงตามรูปแบบทางราชการ เพื่อให้บริษัทดำเนินงานได้ถูกต้องตามกฎหมายและมาตรฐานการให้บริการ.
• รับและตรวจสอบข้อร้องเรียนจากหน่วยงานรัฐ เช่น สคบ., กรมการค้าภายใน, สำนักงานตำรวจ, หน่วยงานราชการท้องถิ่น ๆลฯ.
• วิเคราะห์ข้อมูลและข้อเท็จจริงของเคส จากระบบขายบัตร, รายงานการทำงาน, หลักฐานการชำระเงิน และข้อมูลจากหน่วยงานอื่นในบริษัท.
• ประสานงานกับแผนกภายในและผู้จัดงาน (ถ้าจำเป็น) เพื่อขอข้อมูลเพิ่มเติมหรือยืนยันข้อเท็จจริง เช่น ทีมจัดงาน, Operation, Customer Service, Finance, IT, Sales & Marketing และหน่วยงานอื่น ๆ.
• จัดทำหนังสือชี้แจง/ตอบข้อร้องเรียนในรูปแบบทางราชการให้ถูกต้อง ชัดเจน และส่งภายในกำหนดเวลา.
• ติดตามผลการดำเนินงานของแต่ละเคสจนสิ้นสุดการพิจารณา และจัดเก็บข้อมูลอย่างเป็นระบบ.
• เสนอแนวทางแก้ไขเพื่อป้องกันไม่ให้เกิดปัญหาซ้ำ และสะท้อนปัญหาไปยังหน่วยงานที่เกี่ยวข้อง.
• จัดทำรายงานสรุปผลข้อร้องเรียนรายเดือน/รายไตรมาส เพื่อนำเสนอผู้บริหาร.
• ดูแลการสื่อสารกับหน่วยงานรัฐด้วยความสุภาพ ถูกต้อง และเป็นทางการ.
• รักษาความลับของข้อมูลลูกค้าและเอกสารสำคัญตามกฎหมายและนโยบายบริษัท.
• ปฏิบัติตามนโยบายด้านคุณภาพ ความปลอดภัย และสิ่งแวดล้อมของบริษัท.
• การศึกษาและประสบการณ์.
• วุฒิปริญญาตรี - หากจบสาขานิติศาสตร์จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้านงานร้องเรียน / งานเอกสารราชการ / งานกฎหมาย / งานบริการลูกค้า อย่างน้อย 1-2 ปี.
• หากมีประสบการณ์ทำงานกับ สคบ. หรือหน่วยงานราชการ จะพิจารณาเป็นพิเศษ.
• ทักษะด้านเทคนิค.
• สามารถเขียนจดหมายราชการหรือหนังสือชี้แจงอย่างเป็นทางการได้.
• มีทักษะการวิเคราะห์ข้อมูลและสรุปประเด็นได้ชัดเจน.
• ใช้ระบบ CRM, ระบบขายบัตร และโปรแกรมพื้นฐาน เช่น Excel, Word ได้ดี.
• เข้าใจกระบวนการร้องเรียนและข้อกำหนดด้านการคุ้มครองผู้บริโภค.
• ทักษะเชิงพฤติกรรม.
• ละเอียดรอบคอบ ตรวจสอบข้อมูลอย่างแม่นยำ.
• สื่อสารสุภาพเป็นทางการ และควบคุมสถานการณ์ได้ดี.
• มีความรับผิดชอบสูง ทำงานภายใต้ Deadline ของหน่วยงานรัฐได้.
• มีทักษะประสานงานหลายฝ่ายและทำงานเป็นทีม.
• คิดวิเคราะห์เป็นระบบ และตัดสินใจบนพื้นฐานข้อเท็จจริง.
• รับแรงกดดันได้ดี มีความยืดหยุ่น และแก้ปัญหาเฉพาะหน้าได้.
• ความสามารถที่จำเป็น.
• Problem Solving - การแก้ปัญหา.
• Analytical Thinking - การคิดวิเคราะห์.
• Legal & Compliance Awareness - ความตระหนักด้านกฎหมายและการปฏิบัติตามกฎระเบียบ.
• Attention to Detail - ความละเอียดรอบคอบ.
• Communication & Coordination - การสื่อสารและการประสานงาน.
• Professional Writing - การเขียนเชิงวิชาชีพ.
• การทำงานที่ TICKETMASTER.
• เราภูมิใจที่ได้เป็นส่วนหนึ่งของ Live Nation Entertainment ซึ่งเป็นบริษัทผู้จัดกิจกรรมคอนเสิร์ตและการแสดงสดที่ใหญ่ที่สุดในโลก.
• วิสัยทัศน์ของเราคือการเชื่อมโยงผู้คนทั่วโลกเข้ากับงานแสดงสดที่พวกเขาชื่นชอบ ในฐานะผู้จัดจำหน่ายตั๋วชมการแสดงที่ใหญ่ที่สุดในโลกและผู้ให้บริการเครื่องมือและบริการในระดับชั้นนำของโลกทำให้เราสามารถทำในสิ่งที่ไม่เหมือนใครเพื่อบรรลุวิสัยทัศน์ดังกล่าว.
• เราทำทุกอย่างด้วยความมุ่งมั่นอย่างแรงกล้าที่จะส่งมอบประสบการณ์การแสดงสดที่ยอดเยี่ยม สนับสนุนด้วยวัฒนธรรมองค์กรที่เต็มไปด้วยความหลากหลายและการสร้างแรงบันดาลใจซึ่งขับเคลื่อนโดยผู้นำที่เข้าถึงได้ ผู้จัดการที่เอาใจใส่ และทีมงานที่กระตือรือร้น และหากคุณหลงใหลในการแสดงสดเช่นเดียวกันและต้องการทำงานในบริษัทที่ทุ่มเทเพื่อช่วยให้แฟนๆ หลายล้านคนได้สัมผัสประสบการณ์นั้น เรายินดีที่จะได้รู้จักคุณมากขึ้น.
• ความน่าเชื่อถือ - เราเข้าใจว่าแฟนๆ และลูกค้าไว้วางใจเราในการขับเคลื่อนประสบการณ์การแสดงสดของพวกเขา และเราต่างไว้วางใจซึ่งกันและกันเพื่อให้งานของเราออกมาดีที่สุด.
• การทำงานเป็นทีม - เราเชื่อว่าความสำเร็จของบุคคลใดบุคคลหนึ่งนั้นไม่อาจเทียบได้กับความสำเร็จที่สร้างได้ด้วยทีม.
• ความซื่อสัตย์ - เราให้คำมั่นสัญญาต่อมาตรฐานทางจริยธรรมสูงสุดในนามของพันธมิตรจำนวนนับไม่ถ้วนและผู้มีส่วนได้ส่วนเสียที่เราเป็นตัวแทน.
• การเป็นส่วนหนึ่ง - เรามุ่งมั่นที่จะสร้างวัฒนธรรมที่ทุกคนสามารถเป็นตัวของตัวเองได้อย่างแท้จริง มีเสียงที่เท่าเทียมกันและโอกาสในการพัฒนา.
• เรามุ่งมั่นและทุ่มเทให้กับเพื่อนพนักงานของเรา และแนวคิดของเราไม่ใช่เพียงวาทกรรมเรื่องความหลากหลายและการเป็นส่วนหนึ่งเท่านั้น แต่คุณจะได้ทำงานในสภาพแวดล้อมที่เปิดกว้างและได้รับการสนับสนุนให้คุณเป็นตัวของตัวเอง ในที่ทำงาน เราจะทำทุกอย่างที่ทำได้เพื่อช่วยให้คุณประสบความสำเร็จในการสร้างสมดุลระหว่างงานและชีวิตส่วนตัว ในฐานะธุรกิจที่กำลังเติบโต เราจะสนับสนุนให้คุณพัฒนาเส้นทางอาชีพของคุณ เพลิดเพลินไปกับประสบการณ์ใหม่ๆ และเรียนรู้จากบุคลากรที่มีความสามารถที่คุณจะทำงานร่วมด้วย ความสามารถคือสิ่งสำคัญสำหรับเรา และเราเปิดกว้างในการที่จะให้โอกาสทุกๆคนได้สมัครเข้ามาร่วมงานกับเราโดยไม่คำนึงถึงเพศ เชื้อชาติ รสนิยมทางเพศ ศาสนา อายุ สถานะความพิการ หรือภาระความรับผิดชอบ.
• LI-NL1.
• TMTP.
• LI-Onsite.
• Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

ทักษะ:

Project Management, Leadership Skill

ประเภทงาน:

งานประจำ

• The Customer Service Specialist leads customer-facing projects from sales handover to completion. Acting as the main contact for customers and internal teams, this role manages planning, delivery, installation, invoicing, and project closure. It also ensures timely shipment updates to support sales forecasting and requires strong coordination and communication skills.
• Coordinate & Clarify the handover process from Sales to CMO to ensure a smooth project start.
• Serve as the main point of contact for customers regarding delivery, installation, invoicing, and project closure.
• Collaborate with internal teams such as Supply Chain, COP, Warehouse, and Service, as well as third-party vendors, to ensure project milestones are met.
• Update and manage shipment schedules for both inventory and non-inventory items to support accurate sales forecasting.
• Develop and maintain project plans, timelines, and communication strategies to ensure successful project execution.
• Monitor project progress, identify risks or delays, and implement corrective actions as needed.
• Generate regular reports (Customer survey) and forecasts to keep stakeholders informed of project status and financial performance.
• Strong communication skills to coordinate with teams, vendors, and management.
• Analytical, computer, math, and problem-solving skills.
• Organizational and time management skills to keep projects on track.
• Experience in technical project management or engineering roles.
• Bachelor's degree in project management or related technical field.
• Knowledge of project management methodologies and tools.
• Leadership experience in coaching and developing technical teams.
• PHYSICAL & ENVIRONMENTAL DEMANDS.
• Primarily office-based work, with occasional travel to customer sites or project locations.
• Prolonged use of computers and standard office equipment.
• Ability to sit, attend meetings, and work at a computer for extended periods.
• Must be able to work under pressure and manage multiple tasks and stakeholders simultaneously.
• Work environment is professional, collaborative, and fast-paced.
• May require working outside of regular business hours during critical project phases such as installation or delivery.

ทักษะ:

Business Development, Cloud Computing, SAP

ประเภทงาน:

งานประจำ

• You may be assigned as Level 2 AMS support & Level 3 Support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected.
• To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures.
• To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client's IT policies that applies.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
• You may be assigned as part of project team member to implement the application. In this role, you are expected.
• To support the project teams in delivery of our solution applications and in development of work products that addresses our clients' business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm's standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
• Your role as a leader.
• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• A bachelor's degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Have at least 4-8 years' experience working with the SAP S/4HANA or SAP ECC as a support team member, implementation team member of SAP MM/ EWM.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Have experience in delivering solutions on cloud or on-premise platforms.
• Have experience working on traditional waterfall and/or Agile delivery approach.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• Willing to work based on clients' business workdays and office hours and on rotation basis to support any critical or high request after client's business office hours.
• Ability to travel if required, i.e. to be placed at Client's site for the project.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

ทักษะ:

Business Development, Cloud Computing, SAP

ประเภทงาน:

งานประจำ

• You may be assigned as Level 2 AMS support & Level 3 Support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected.
• To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures.
• To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client's IT policies that applies.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
• You may be assigned as part of project team member to implement the application. In this role, you are expected.
• To support the project teams in delivery of our solution applications and in development of work products that addresses our clients' business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm's standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
• Your role as a leader.
• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• A bachelor's degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Have at least 4-8 years' experience working with the SAP S/4HANA or SAP ECC as a support team member, implementation team member of SAP Sales & Distribution (SD).
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Have experience in delivering solutions on cloud or on-premise platforms.
• Have experience working on traditional waterfall and/or Agile delivery approach.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• Willing to work based on clients' business workdays and office hours and on rotation basis to support any critical or high request after client's business office hours.
• Ability to travel if required, i.e. to be placed at Client's site for the project.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• Analyze and triage product issues, defects, and enhancement requests.
• Coordinate with Engineering, QA, and IT teams for issue resolution.
• Support release activities, UAT, and post-release monitoring.
• Maintain product documentation, FAQs, and support knowledge base.
• Track incidents, defects, and service requests through ticketing tools.
• Prepare product performance and issue reports for stakeholders.
• Bachelor's degree in IT, Engineering, Business, or related fields.
• 2-5 years of experience in product, application, or system support.
• Basic understanding of SDLC, Agile, and digital product lifecycle.
• Strong analytical and communication skills.
• Experience with Jira, ServiceNow, or similar tools.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It's yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ทักษะ:

Analytical Thinking, English, German

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via emails, chats and calls;.
• Follow internal procedures and SOPs;.
• Collaborate with internal teams to ensure efficient issue resolution;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• Fluency in German and English (C1 or higher), both spoken and written;.
• At least 6-12 months of experience in customer support;.
• Strong analytical thinking and research skills;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Fixed schedule: Saturday and Sunday, 20:00 PM-2 AM GMT+2;.
• Opportunity to work fully remote;.
• Inclusive international environment;.
• Compensation in USD;.
• Good bonuses for referring friends;.
• Paid intensive training and probation;.
• Work-life balance;.
• Responsive management interested in your growth and long-lasting cooperation;.
• Greenhouse conditions for self-development.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
• Internal code: 3IH.