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ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Customer Relationship Management (CRM), Negotiation, Service-Minded, English
ประเภทงาน:
งานประจำ
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
- Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
- Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
- Liaise with other departments and Operations to address issues on service recovery.
- Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
- Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
- Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
- Good problem solving and analytical thinking.
- Good command in written and spoken English.
- English typical skills.
- Good telephone skills.
- Good conflict resolution skills.
- Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
- Good negotiation and interpersonal skills.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Telesales, English
ประเภทงาน:
งานประจำ
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿40,000
- Answer incoming calls, emails and chat and perform outbound calls related to client products, customized products and services. Advisor require to cross-sell the products when needed.
- Provides informs related to orders and returns status.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Follows the process and procedures for changes in client, if required.
- Collecting and providing feedback regarding client products, website, and advertising.
- Locating authorized dealers who carry client products.
- Provide call backs to consumers if required to resolve inquiry that require off-line such as outbound calls to shipping carriers or consumers and other off-line work as deemed necessary and appropriate by client.
- Demonstrate a strong customer services orientation and take responsibility to ensure that customers are satisfied.
- Provides high level or professionalism and competent customer service and can communicate effectively with customers.
- Able to work in assigned shift schedules.
- 5 working days.
- Foreign national.
- Fluency in Mandarin (Traditional Chinese) and English (B2) is required.
- Bachelor degree.
- Welcome new fresh graduates.
- Work onsite: Bangkok, Thailand.
- Visa & Working Permit sponsorship.
- Relocation package.
- Performance incentives.
- Health insurances.
- Social Security.
- Annual Increment (As per company policy).
- Bonus (As per company policy).
- Leave Entitlement (AL, SL, BL, etc.).
- Entertainment Events (Whole year).
- Yearly Health Checkup (As per company policy).
- Special Rewards & Points to redeem any special vouchers, gifts, etc.
ทักษะ:
Single License, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,750
- รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
- ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
- ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
- สื่อสารภาษาไทยได้ในระดับดี.
- มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างาน 9.00 - 18.00.
- สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
- หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿22,000 - ฿24,000, สามารถต่อรองได้
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
ทักษะ:
SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supportive responsibility for customer s success with SAP cloud subscription solutions with a given Domain or scope of assignment.
- Supports execution of LoB/Buying Center level Relationship Assessments.
- Supports development, maintenance, and actioning buying center or LoB-level Outcome Success Plan (OSP).
- Supports coordination of success resources across SAP to accomplish customer's desired outcomes.
- Is supported by the CE&X Centers and other SAP resources for deeper subject matter expertise when required.
- Supports monitoring LoB(s) adoption / consumption and documents business impact.
- SaaS or Cloud Solutions experience a plus.
- Managing customer engagements including commercial experience.
- Multi-lingual a plus depending upon region.
- Excellent verbal and non-verbal communication skills.
- Excellent analytical skills.
- Education.
- Bachelor's degree equivalent.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
ทักษะ:
Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
ทักษะ:
Able to work as a shift, Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
ทักษะ:
Compliance, Risk Management, Product Owner
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Rollout Planning: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
- Stakeholder Communication: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
- Documentation and Compliance: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
- Change ManagementChange Request (CR) Management: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
- Change Advisory Board (CAB) Coordination: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
- Incident and Risk Management: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
- Service Delivery OversightService Quality Monitoring: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
- Continuous Improvement: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
- Operational KPI Tracking: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
- Cross-Functional Alignment and SupportCollaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
- Support Engineering Teams: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
- Incident Response Coordination: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption..
- Key Success Criteria for a Release Management.
- Smooth and Timely Releases: Releases happen on time with minimal disruptions, and issues are quickly resolved if they arise.
- Effective Risk Management: Risks are well-identified and mitigated, with clear backup plans.
- Stakeholder Satisfaction: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
- Continuous Improvement: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.
- Day-to-Day Workflow of a Release Management.
- Morning Syncs with Cross-Functional Teams: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
- Release Readiness Reviews: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
- Change Advisory Board (CAB) Meetings: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
- Post-Release Monitoring: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
- Process Improvement: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Human Resource Management, Problem Solving, Leadership Skill, Microsoft Office, Recruitment, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿80,000, สามารถต่อรองได้
- Develop and implement effective recruitment strategies to attract top talent, particularly for high-volume and operational roles.
- Manage and oversee recruitment process such as Onboarding, Recruitment Process, Manpower Planning, Recruitment Budget, Probation, Documentary and other duties as assigned.
- Utilize various recruitment channels such as social media, job portals, and personal networks to source candidates.
- Build and implement Employer Branding strategies to position as an employer of choice.
- Process documentation and prepare reports relating to personnel activities.
- Prepare reports and analytics on recruitment metrics, employee engagement, and other HR initiatives.
- Collaborate with cross-functional teams to streamline workflows and improve operational performance.
- HR Business Partner (HRBP).
- Act as a trusted HR advisor to team leaders and employees at all levels.
- Shape and refine HR policies to align with the company's goals and values.
- Oversee the performance review process and provide actionable insights for employee development.
- Other assigned administrative tasks.
- Bachelor's degree or higher in Human Resources, Business Administration, or related fields.
- 5-7 years of HR experience, particularly in Talent Acquisition and HRBP roles.
- Experience in managing recruitment for Operations, Mass Recruitment, or multi-branch organizations will be highly considered.
- Strong communication skills in both Thai and English.
- Familiarity with employee and customer-centric cultures, such as fitness or service industries.
- Strategic thinking and problem-solving skills.
- Proficiency in Microsoft Office and HR Tools.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Legal, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
- Manage the SEC licensing and all SEC queries relating to the business.
- Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
- Develop and maintain Regulatory Compliance Audit and Supervision programs.
- Write and present the Compliance Supervision Reports to the Board and Audit Committee.
- Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
- Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
- Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
- Communicate and facilitate regulatory compliance risk assessment by other business units.
- Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
- Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
- Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
- Perform and complete daily monitoring checklists on fund related issues.
- Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
- Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
- Bachelor s degree or higher in Law, Economics, Finance, or a related field.
- At least 5 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
- Good command of verbal and written communication skills in Thai and English.
- Strong analytical, interpersonal, and negotiation skills.
- Attention to detail and interest in following the latest regulatory changes.
- Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
- Must have initiative and a good working attitude
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Sales, Product Development, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for sales in Cosmetic Ingredients division.
- Plan and arrange the customer visit report as well as to present new product s information to customer.
- Ensure fulfillment of sales and other objectives by means of implementation.
- Achieve target set out increase market share & sales, through acquisition and retention of customers.
- Build product propositions with existing customers and identify new business opportunities.
- Provide technical advisory to customer and be able to solve basic technical problems.
- Explore opportunity and get voice of market/customer for new product development.
- Establish and continuously improve product & market knowledge, so as to be more efficient.
- Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
- Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
- Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
- Good technical, Sales, Marketing and Negotiation skills.
- Team player, fast learner and result oriented.
- Able to work under pressure.
- Decision making & problem solving skills.
- Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
- Berli Jucker Public Co., Ltd.
- Human Resources Division.
- 99 Soi Rubia, Sukhumvit 42,
- Phrakanong, Klongtoey, Bangkok 10110
- Visit us at: https://careers.bjc.co.th/
- LinkedIn: Berli Jucker Public Company Limited (BJC)
- Facebook Fan Page: BJC Careers..
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
- ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
- นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
- สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
- มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
GIS, Project Management, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
- Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
- Conduct troubleshooting and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
- Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams).
- Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
- Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
- Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site.
- Train and mentor junior field service engineers.
- Provide training to customers on routine maintenance tasks.
- Contributes to internal and external customer satisfaction by implementing Service work according to customer order and expectations.
- Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.
- What You Bring Electrical Degree or equivalent experience with more than 4 years working experience in field service engineering within the high voltage transmission industry (including hands-on experience with new installations and service).
- In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
- Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
- Strong problem-solving and troubleshooting skills, with the ability to work independently in demanding field environments.
- Excellent communication and interpersonal skills, with the ability to interact effectively with various organizational levels in customer s and internal teams.
- Ability to improvise and willingness to experience unpredictable situations.
- Positive attitude to work in challenging environment and in adopting a diverse and inspiring culture.
- Professional English and Mandarin required, where additional Asian languages will be a benefit.
- Willingness to travel locally and regionally to various field locations and work flexible hours as needed.
- About the Team Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
- Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 99,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
- Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- Rewards/BenefitsEmbark on Siemens Energy s Field Service Development Plan.
- Be a trusted advisor to both your Internal and External Stakeholders.
- Develop your technical and soft-skills working with cross-functional teams.
- Take on a higher level of technical and leadership responsibilities within local and regional teams.
- Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
- Jobs & Careers: https://jobs.siemens-energy.com/jobs
ทักษะ:
Compliance, Payroll, Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Partner with Regional HR Lead and managers to align organizational design with business strategy, leveraging data & insights for efficiency and collaborations.
- Implement initiatives to boost engagement, drive positive culture, manage change, and develop talent and performance.
- Design and deliver targeted people solutions for evolving retail industry needs, anticipating future talent and leadership requirements.
- Manage escalated under performance, mis conduct, and grievances, ensuring compliance.
- Support training, development, and career advancement aligned with organizational growth.
- Collaborate with Regional, Head Quarter's HR team to improve programs based on market insights and feedback.
- Generate reports for government authorities.
- Talent Acquisition:Supporting business growth by attracting and retaining top talent, implementing best-practice development and career paths to cultivate internal talent and inspiring leaders.
- Manage end-to-end recruitment for office/store-based role with stakeholders for management level by setting clear expectations and deadlines.
- Manage talent data and build talent pipelines. Develop and execute talent sourcing plans, including career fairs, recruitment events and etc.
- Collaborate with Regional HR Manger to build employer brand through internships. University recruiting and DE&I initiatives.
- Lead candidate experience, ensuring smooth sourcing, recruiting, onboarding, and offboarding processes.
- Embrace new recruiting technologies to develop sourcing strategies, build candidate pipelines, improve quality of hire, enable process excellence in recruiting, fostering a talent advisor mindset with customers and teams and decrease time-to-fill.
- Risk Management:Implement high level confidentiality protocols about all employee information.
- Address performance/conduct issues and grievances fairly.
- Uphold current, compliant policies/procedures for business protection.
- Ensure a safe work environment and implement safety protocols with retail operations.
- Ensure staff are educated and made aware of their obligations in the workplace pertaining to risk and occupational health and safety.
- HR Operations:Develop/implement efficient HR policies and procedures.
- Collaborate with Head office HR on payroll, workday management, and annual HR processes, ensuring local legal compliances.
- You HaveAt least 7 yrs of experience in both HR Business Partnering as well as Operations.
- Experience within retails, customer service, or hospitality industries.
- Experience in workforce optimization, talent management, and leadership development.
- Proven ability to influence stakeholders across all levels.
- Strong business acumen and commercial understanding.
- Proficient in MS Office: Excel, Word and Powerpoint.
- Good English communication both written and speaking.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
- Follow Brand standard service and selling steps to ensure customer satisfaction.
- Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
- Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
- Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
- Active on social: BA Formal account for Product & Brand content.
- Responsible to acknowledge/record all customer complain and issues.
- Minimum of 2 years experience as Beauty Advisor OR Bachelor degree new graduate, Retail/ Call Centre/e-commerce experience.
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