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Skills:

Risk Management, English

Job type:

Full-time

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

Skills:

Business Development, Product Development, Quality Assurance

Job type:

Full-time

• Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network solutions, international connectivity, SD-WAN, network security, and WiFi services.
• Define product roadmaps, features, and enhancements based on strategic goals, customer feedback, and technological advancements.
• Collaborate with internal stakeholders, including engineering, sales, and business development, to align product plans with overall business objectives.
• Lead the end-to-end product development process for international network solutions, ensuring timely and cost-effective delivery from concept to launch.
• Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams.
• Conduct regular product reviews, identify development bottlenecks, and implement solutions to maintain project timelines.
• Stay updated with industry advancements, emerging technologies, and best practices in IPLC, SD-WAN, network security, and enterprise connectivity.
• Drive innovation by evaluating new technologies, architectures, and service models to enhance product offerings.
• Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
• Oversee quality assurance and testing processes to ensure that all products meet high standards of reliability, security, and performance.
• Conduct market analysis and gather customer insights to identify new opportunities for international network solutions and enhancements.
• Utilize customer feedback, competitor bench-marking, and data analytics to refine existing products and guide future development efforts.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master's degree preferred).
• Minimum of 5 years of proven experience in product development and management in the networking, SD-WAN, or WiFi domain.
• Deep understanding of networking protocols, SD-WAN technologies, WiFi standards, and network security principles.
• Strong track record of successfully bringing complex networking products to market.
• Excellent leadership and interpersonal skills, with the ability to collaborate across departments and influence without direct authority.
• Exceptional problem-solving abilities, strategic thinking, and analytical skills.
• Proven experience in agile methodologies and project management tools.
• Excellent communication skills, both written and verbal, with the ability to present technical information to both technical and non-technical audiences.
• Relevant certifications such as CCNA, CCNP, SD-WAN certifications, or equivalent are a plus.

Skills:

Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
• Develop and implement Moderation Standard Operating Procedures (SOP) programs.
• Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
• Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
• Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
• Gather insights and identify key business requirements for cross-functional teams and business partners.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
• Bachelor's Degree in business administration, project management or policy related fields.
• 3+ years of working experience in project or program management.
• Track record in crafting and operationalising moderation guidelines in the tech industry.
• Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
• Preferred Qualifications.
• Master's degree in business administration or policy related fields.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Accounting, ERP, SAP

Job type:

Full-time

• Responsible for management report and analyze productivity by each of businesses such as Fixed Broadband, Enterprise business and New business as focused.
• Provide in-sight analysis of financial performance to management to understand the financial situation.
• Assist in consolidation role as part of month-end.
• Prepare monthly variance analysis compare to the actual and budget, explain, and investigate any major differences, and understand key business drivers.
• Collaborate with business unit owner to understand products/services and aligned with the accounting operation team and related team.
• Perform a variety of the reports/ad hoc based on the requirement or the business issues a necessary.
• Bachelor s degree in accounting.
• Experiences in overall accounting (consolidation is preferred) at least 3 years.
• Knowledge of business, product, costing, and financial planning & reporting.
• Proven ability to work functionally.
• Having analytical skills and be able to analyze the financial data.
• Good communication (both written and verbal) skills.
• Co-ordination skill with a positive attitude.
• Fast-paced with the ability to be flexible prioritize multiple tasks and manage deadline.
• Experience with standard ERP systems (SAP is preferable) and MS Office (Excel, PowerPoint, etc.).

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Us.
• The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
• At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy.
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience.
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.
• Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required.
• 3-5 years of experience in research and analysis positions in consulting, e-commerce/ads is preferred.
• Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business.
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance.
• Excellent verbal and written English communication skill.
• Preferred Qualifications.
• Proficiency in SQL, R/Python for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus.
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, ever ...
• Minimum Qualifications1. Proficient-level knowledge of local languages in both oral and written.2. Bachelor of Arts (majoring in language, linguistics, or other related fields) or related working experience in translation.Preferred Qualifications3. Good communication & presentation skill.4. Co-operative & Friendly personality.5. Ability to multitask and manage multiple projects at once.6. Understanding online marketing or online platform is plus. 7. Proficiency with Microsoft Office (Power Point, Excel).TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• In this role you will analyze market trends, develop monetization strategies to grow revenue, and acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement.
• Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance updates, next action plans, and forecasts to key stakeholders.
• Work closely with campaigns and marketing teams to consolidate potential resources for monetization.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 3 years of work experience with a focus on the e-commerce industry, or monetization and partnership roles.
• Good analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insight.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Proficiency in processing complex data sets using Excel.
• Good negotiation and stakeholder management skills.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Network Infrastructure, English

Job type:

Full-time

• Understand requirements, (including functional, non-functional and integration requirements), and ensure business needs are fully captured.
• Follow proper architecture discipline to translate business requirement into application and system design.
• Propose and select the most appropriate technology for solution.
• Deliver E2E solution design flow and sequence diagram as the blueprint to communicate with all development team.
• Develop methodology to be used on projects, identify risks and determine how to approach and complete tasks ensuring that the final product are delivered the in desired outcome with optimum cost effective and minimum disruption.
• Bachelor s degree in quantitative field such as Technology, Computer Science, Computer Engineering, Business Computer or any related fields.
• At least 5 years of experience in Solution Architect role in Telecom industries or Global IT environments.
• Understanding IT and network infrastructure architecture.
• Ability to understand complex business problems and commercial frameworks applying a logical, systematic approach to define an appropriate solution.
• Excellent communication skills and ability to convey complex analysis clearly to all levels of stakeholders.
• Good command of English both spoken and written.

Skills:

Creativity

Job type:

Full-time

• Reporting into the Comms lead, the candidate will develop and deliver e-commerce strategic communications plans and programs that advance business priorities, tell creator and small biz impact stories, while building a thought leadership position in in the e-commerce space.
• Support tent-pole e-commerce initiatives to drive tier one coverage across both national and trade media.
• Mine for relevant media stories and case studies, identifying businesses, creators, ...
• Partner closely with cross-functional teams to leverage new product category launches, promotional events and product updates with our media audience.
• Build the reputation of the TikTok community and TikTok Shop as a platform where creators and businesses of all sizes can have real-world success.
• Develop a media strategy of consistent, proactive outreach which delivers media coverage profiling successful creators and small businesses on the platform optimising TikTok Shop.
• Handle critical media enquiries and provide reactive responses, protecting TikTok Shop's reputation.
• Manage and work with our PR agency to ensure quality execution and meaningful evaluation to further improve strategic communications plans and programs, including budget and target tracking.
• Bachelor's degree in Communications or related field.
• Relevant experience in e-commerce communications or public relations roles.
• Proven ability to develop and execute strategic communication plans, aligning with business objectives.
• Experience collaborating with internal teams to leverage product launches and events for media outreach.
• Ability to build thought leadership positions and handle critical media inquiries effectively and proactive media outreach.
• Preferred Qualifications.
• Strong analytical capabilities to evaluate communication effectiveness and refine strategies.
• Excellent written and verbal communication skills for crafting compelling narratives and messages.
• Genuine enthusiasm for e-commerce and commitment to driving innovation and creativity.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible in understand the industry and competitive environment establish the operation system of brand/seller and merchandise explore opportunities and empower industry operations.
• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans and build JBPs.
• Maintain service quality provided by seller with low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's degree or above.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred.
• English proficiency is a must.
• Preferred Qualifications.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Industry trends, Compliance, Software Development, English

Job type:

Full-time

• Design and implement the overall enterprise architecture, aligning with business objectives.
• Develop architectural blueprints to guide IT systems integration and transformation.
• Evaluate and recommend tools, platforms, and technologies to enhance business operations.
• Keep up with industry trends and new technologies to suggest innovative solutions.
• Define and enforce architectural standards, policies, and best practices.
• Ensure compliance with regulatory requirements and organizational security policies.
• Manage the implementation of architectural solutions and verify consistency with the defined roadmap.
• Collaborate with stakeholders, including IT teams, business units, and executives, to understand business requirements and offer technical guidance.
• Communicate complex technical concepts effectively to non-technical audiences.
• Bachelor s or Master s degree in Computer Science, Software Engineering, Information Systems, or related fields.
• At least 5 years of experience in IT Enterprise architecture, software development, or IT strategy.
• Strong understanding of Enterprise Architecture Frameworks (e.g., TOGAF, Zachman).
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Good written and verbal communication, presentation of both Thai and English skills.
• Ability to work independently and as part of a team.
• Ability to explain complex technical issues in a way that non-technical people may understand.
• Strong Leadership, influencing, motivating and negotiating skills.

Skills:

Legal, Compliance, Fast Learner, English

Job type:

Full-time

• You will ensure legal compliance and safety of content uploaded to our platform.
• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
• You will improve the content management strategy for platforms.
• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
• What should I bring with me?.
• You are a fast learner and a good communicator and can speak, read and write fluently in English and Thai.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• You have active usage and interest in short video platforms.
• Preferred Qualifications.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• Experience in a BPO / call center/customer service environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Research, Risk Management, Microsoft Office

Job type:

Full-time

• Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
• Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
• Investigate flagged transactions and determine their legitimacy.
• Escalate high-risk cases to the Fraud Management team for further investigation.
• Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
• Conduct research to identify potential fraud schemes and perpetrators.
• Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
• Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
• Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
• Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
• Track and measure the effectiveness of fraud prevention and detection measures.
• Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge.
• Minimum of 2-3 years of experience in fraud analysis or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to identify anomalies in data.
• Proficient in Microsoft Office Suite,SQL language and data analysis tools.
• Understanding of fraud detection and prevention techniques preferred.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA. In this role you will develop seller packages, partnership packages, and relevant business pitch decks. You will also be responsible in creating framework for data analysis, extract data, and report findings using suitable visualization tools.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Create framework for data analysis, extract data, and report findings using suitable visualization tools in areas including user segmentation and CRM, commercial campaign performance and budget efficiency improvement, conversion funnel improvement.
• Provide actionable insights driven by data to support business goals and develop new marketing strategies.
• Build dashboards, and regularly review and analyze key commercial and marketing metrics to enable marketing team members to efficiently monitor performance and and effectively make decisions.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement - Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance, commercial metrics and budget updates, next action plans, and forecasts to key stakeholders to maximize ROI.
• Collaborate with data teams to create reports that can effectively measure campaigns and channel performance.
• Work closely with campaigns and relevant business operations teams to provide insights for future business improvements.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 5 years of work experience with a focus on strategy and business analytics - Proficiency in processing complex data sets using Excel.
• Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Statistics, Python, Power BI

Job type:

Full-time

• Manage project control and design for capacity planning and expansion of Mobile Core network NEs/Nodes (EPC, IMS, HSS, DGW, Signaling Network, CS Core) for 3G/4G/5G.
• Plan Nationwide Mobile Core network components for Mass and Corporate services implementation, commissioning, and integration (EPC, IMS, HSS, DGW, Signaling Network, SBC, CS Core, NFV platform).
• Develop workflows or automated tools for maintaining Mobile Core network parameters consistently across nodes and master files.
• Collaborate with Mobile Core Architecture & Solution team to align/deploy/implement mobile core network roadmap/solutions.
• Verify and test new software & hardware, summarize SW quality, participate in Proof of Concept (PoC) projects.
• Consolidate standard KPIs, align Mobile Core statistics, set up monitoring tools, Capacity alert tools.
• Bachelor's or Master's Degree in Telecommunication or Computer/IT Engineering.
• 5-7 years of experience in Mobile Core Network Planning/Operation, particularly in Data Package Core Network.
• Experience with 3G/4G EPC Core, IP Network, Diameter & Signaling, IMS Core Network, IPV6, 5G Fundamentals, NFV.
• Programming skills supporting planning tools such as Python, Power BI, knowledge in Database, AI/ML.
• Data analytic skills preferred.
• Proactive, service-minded, and idea initiative.

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in from July 2024 onwards. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Join our dynamic team at TikTok Shop - Thai Platform Operation as a Livestream Business Intelligence Intern. In this role, you will play a crucial part in the growth of our Livestream content and revenue. Livestreaming is a pivotal strategic initiative for us, fostering exceptional engagement with audiences. Given the competitive landscape, with particular attention to competitor's market share, we require swift and frequent initiative deployment to maintain and grow our livestream merchants.
• Set up, monitor, and conduct voucher experiments for key live campaigns and projects.
• Provide daily updates on campaign and project performance data.
• Monitor and record competitor campaigns and voucher activities.
• Other adhoc analysis that requires data analytics, basic MS Excel knowledge skills.
• Attention to details.
• Proficiency in data analysis and reporting tools.
• Ability to work efficiently in a fast-paced environment with frequent changes.
• Preferred Qualifications.
• Actively enrolled university student, preferably with Bachelor degree in Marketing, Business Administration, Statistics, Finance or related fields.
• Experience working in Livestreaming or entertainment industry.
• Proven track record of successful campaign management and revenue optimization.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• TikTok Shop Graduate Development Program.
• TikTok Shop Graduate Development Program is a 24-month long graduate trainee program, aimed at developing budding talents to be well-versed with the e-commerce world. From Day 1, you will be a full-time employee in a tailored program that consists of multiple job rotations where you will experience and learn about the different roles in our e-commerce team. Engage and empower sellers, participate in running campaigns, build strong networks with leading brands and creators, and more! Upon completing the program, you will seamlessly transition into a new role within our E-Commerce team, further advancing your career with us.
• Seller Acquisition and Incubation.
• Acquire and help sellers of small and medium enterprises to have a smooth onboarding experience on TikTok Shop, improve their growth and performance through knowledge transfer, training, progress tracking, and empower sellers to become successful on the platform. Account Management.
• Work with bigger brands in the market and manage more complex services to improve growth and performance of our brands. Campaign Management and Integrated Marketing.
• Keep our communities engaged and achieve maximum sales through our various TikTok Shop marketing campaigns happening all year round. Work with our marketing team to build awareness of TikTok Shop and create mega campaigns which will impact the whole platform. Creator Management.
• Coordinate and work with our top and long-tail creators to help them be successful as they grow together with TikTok Shop. Become a TikTok Shop relationship manager for our multi-channel networks and TikTok Shop partners, ensuring a win-win relationship for our client's brands and our company. And/or other tasks assigned to you by the company.
• Please note that actual journeys and rotations may vary based on business needs and trainee performance.
• Perks and Benefits.
• Competitive salary and benefits.
• Robust training program designed to support each rotation.
• Extensive learning opportunities from peers.
• Opportunity to lead and contribute to high-impact projects.
• Inclusive and diverse work environment.
• Pathway for career growth and leadership development.
• Bachelor's degree or Master's degree in any field with up to 1 year of full-time work experience.
• Intellectual curiosity and the ability to rapidly learn new concepts and skills.
• English proficiency.
• Preferred Qualifications.
• Exposure to e-commerce or consulting.
• Participation in case competitions.
• Application - 1 August 2024 to 13 October 2024.
• Online Assessment - August to October 2024.
• HR Interview - August to October 2024.
• Business Interview - September to November 2024.
• Individual Case Study Presentation - September to November 2024.
• Final Interview with Senior Leader - September to November 2024.
• Offer - October to December 2024.
• Onboarding & Start - June/July 2025.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Finance, Fast Learner

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform.
• Develop and maintain strong, long-term relationships with key clients.
• Cross-sell and upsell additional products or services to clients.
• Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions.
• Create optimization strategies for the clients.
• The strategies can include: 1. TikTok Creative tips and best practices 2. Advertising performance recommendations (bidding,budget,targeting, etc) 3. Help clients identify and build strong value proposition on TikTok advertising platform.
• Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.).
• Minimum 3 years experience as an Account Manager in digital advertising/tech industry;.
• Comfortable having sales target as KPI;.
• Strong analytical skill and sound ability to identify key insights to to share with clients;.
• Preferred Qualifications.
• Strong attention to details and a proven ability to manage multiple priorities and meeting deadlines;.
• Experienced working in a fast-paced client support environment;.
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders;.
• Fast learner, self starter and able to work well individually and as a team.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.