Filter Jobs

Job type:

Full-time

• Perform daily and monthly insurance transactions both manual booking and text file from related under responsible areas system within timeline and reach 100% accuracy.
• Detect the error on GL booking transactions for all monthly closing transactions in part of all insurance transactions both STAT and IFRS which related under responsible areas.
• Supervise and response back on coming from Operations team, Sales channel and related functions to the service providing to policyholder, sales compensation within agre ...
• Solving issue/problem that occurs under responsible areas by getting a bit advise from direct manager.
• Account reconciliation.
• Perform reconciliations on major accounts that need to be prepared, finding the root cause of the un-reconciliation item including clear long outstanding according to the company policy and procedure related under responsible areas Analysis and control long outstanding balance by gathering reasons including advise some control need to related functions.
• Initiative.
• Contribution for assigned any projects that company or function initiate to support the completion of assigned within action plan and timeline.
• Advise and recommend in order to improve the existing procedures.
• Be a key information to submit data to external Auditor and providing / clarify information for external Auditor.
• Participate and initiate in the automate work flow for supporting the new company initiate.
• Team management.
• Self motivation and productive team payer.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Job type:

Full-time

• Make an underwriting decision to the new business applications; approve the coverages applied for, modify or rated-up coverages or deny the coverage.
• Make decision by analyzing the minimum required information as necessary to reach a sound decision.
• Escalate over authority cases to authorized person promptly by summarizing the details with recommended action or decision.
• Provide advice for the case related to underwriting referred from staff from other functions e.g. policy services, call center, branch staff, etc.
• Prepare complicated cases to consult with doctor for proper decision.
• Deal with distribution support function or third-party investigator to clear the concern points in some applicants.
• Deliver top-quality customer service i.e., be able to provide the appropriate underwriting decision for customers timely.

Experience:

No experience required

Skills:

Sales, Negotiation

Job type:

Full-time

• นําเสนอให้ข้อมูลหรือสาธิตผลิตภัณฑ์ และการบริการต่างๆของบริษัทและบริษัทในเครือ.
• ค้นหาลูกค้าใหม่เพื่อสร้างโอกาสให้ตนเองอยู่เสมอ.
• วิเคราะห์ความต้องการของลูกค้าพร้อมแนะนําผลิตภัณฑ์ และบริการที่เหมาะสม.
• ติดต่อประสานงานกับฝ่ายอื่นๆภายในบริษัท และบริษัทในเครือเช่น ฝ่ายบัญชี,ฝ่ายปฏิบัติการ เป็นต้น.
• เข้าร่วมกิจกรรมส่งเสริมการขายนอกสถานในกรุงเทพ และปริมลฑล (หรือต่างจังหวัดเป็นบางครั้ง).
• จบการศึกษาระดับ ปวส หรือปริญญาตรี สาขาบริหารธุรกิจ, การตลาด หรือสาขาที่เกี่ยวข้อง (ยินดีพิจารณานักศึกษาจบใหม่).
• ไม่จํากัดเพศอายุ 22 - 38 ปี.
• มีความซื่อสัตย์ ขยัน อดทน และรับผิดชอบงานให้ทันตามกรอบเวลาที่กําหนด.
• มีความมุ่งมั่นและใฝ่ศึกษาเรียนรู้อยู่ตลอดเวลา.
• มีมนุษยสัมพันธ์ที่ดีมีทักษะการสื่อสารและทักษะในการทํางานร่วมกับผู้อื่นได้.
• มีทักษะการขาย และการเจรจาต่อรองที่ดี.
• สามารถใช้งานโปรแกรมคอมพิวเตอร์พื้นฐานได้ดีเช่น Excel, Word, Web, Email เป็นต้น.
• หากมีประสบการณ์การทํางานตําแหน่งฝ่ายขายมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
• สามารถขับรถยนต์ หรือรถมอเตอร์ไซค์ และมีใบอนุญาติขับขี่สามารถเดินทางไปพบลูกค้าได้.
• เงินเดือน 15,000 - 20,000 บาท ( ขึ้นอยู่กับผลงาน) พิจารณาปรับเงินเดือนตามผลงานของทีม.
• เบี้ยขยัน และเงินสนับสนุนพิเศษ.
• สิทธิ์ประกันสังคม และสิทธิประกันกลุ่มของบริษัท.
• โบนัสรายไตรมาสและโบนัสรายปี (ขึ้นอยู่กับผลประกอบการของบริษัท).

Skills:

Negotiation

Job type:

Full-time

• Review claims history for all health riders and AI before due date, 30 days in advance and consider non-renewal or copayment based on the review and ensure timely and accurate processing claims for decision-making.
• Process voiding policies upon discovering material misrepresentation or non-disclosure and ensure this process is completed within 30 days of identifying the issue.
• Maintain through documentation of the voiding process and reasons for policy voidance.
• Collect and analyze data on non- renewal and voided policies.
• Highlight trends, insights, and recommendation based on the collected data.
• Conduct through investigations of suspicious claims, including reviewing documentation and coordinating with the relevant stakeholders.
• Prepare detailed reports on findings and actions taken.
• Present reports and recommendations to senior management as required.
• Provide insights and recommendations for improving fraud detection strategies.
• Assist in developing and implementing rules and guidelines to improve the detection and prevention of fraudulent claims.
• Gather, analyze, and interpret relevant data to inform decision-making processes, ensuring that decisions are based on accurate and comprehensive information.
• Monitoring the impact of rule changes on STP rates and making further adjustments as needed.
• Bachelor or Master degree with medical background.
• The Professional Nursing and Midwifery License or another related Medical License LOMA or ICA is a plus.
• At least 5-10 years experienced in health claims.
• Experience in dealing with hospital, reinsurer, complaint clarification and negotiation at OIC and other external firms is required.
• Experience of the co-project / team member or system enhancement.

Skills:

Accounting, Research, Financial Reporting

Job type:

Full-time

• Make initiatives of Investment team happen and implemented as per agreed timeline.
• Interact with all relevant party/vendor e.g. group office, external consultant to drive project implementation into success.
• Research and provide any information to support new investment asset/ new initiative FWD investment strategy.
• Ensure key controls around area of investment operation and accounting are properly designed and established to assure end to end internal workflow can be run through efficiently.
• Review local statutory financial reporting related to investment to ensure accuracy and timely submission. Coordinate with related departments to accomplish financial reporting process related to Investment.
• Work closely with other divisions to understand, facilitate Unit linked business and involved to propose solution for improving workflow efficiency.

Job type:

Full-time

• Provide guidance of Omne application to customer.
• Provide guidance of insurance policy, CUBE, Smartplus to customer.
• Provide support to FWD Agents regarding Underwriting, Claims and Policy Services, handle call center escalation when required.
• Any service required at branch location to maintain productivity and quality service.
• Receive and process all requests such as record application information, scan documents, register documents.
• submission etc. Control Temporary receipt s usage of agents to comply with company guideline.
• Responsible to handle premium payment and coordinate with related departments to deliver service requests within SLA.
• Create financial reports such as Daily Collection Report, Daily Money Report, DCR Report etc.
• Ensure safety and security by taking care all facilities at branch to operate safely and efficiently including maintenance office equipment and furniture t.
• Keeping records of customer interactions, transactions, comments, and complaints, handle customer complaints or difficult situations provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Experience:

3 years required

Skills:

IC License, Teaching, Creative Presentation, Power point, Good Communication Skills, Thai

Job type:

Full-time

• ดำเนินการฝึกอบรมตามหลักสูตรตัวแทนและหลักสูตรผู้บริหารงานขายได้ทุกหลักสูตรตามมาตรฐานที่กำหนด.
• รวบรวม ติดตาม สรุปข้อมูลเพื่อจัดทำรายงานการจัดฝึกอบรมและ งบประมาณ ค่าใช้จ่ายไปยังผู้เกี่ยวข้อง.
• ติดตาม ประเมินผลการฝึกอบรม นำเสนอและแก้ไขปรับปรุง พัฒนาให้การดำเนินงานมีประสิทธิภาพมากยิ่งขึ้น.
• ให้คำแนะนำ ร่วมพัฒนาหลักสูตรให้กับทีมงานเพื่อเพิ่มความสามารถในการสอนเพิ่มขึ้น.
• วุฒิการศึกษา ปริญญาตรีขึ้นไป คณะศึกษาศาสตร์, บริหารธุรกิจ หรืออื่นๆ ที่เกี่ยวข้อง.
• มี Single license (IC License).
• มีความเข้าใจ ภาพรวมธุรกิจประกัน เทคนิคการขาย หรือมีความรู้ด้านการเงินการธนาคารเบื้องต้น.
• มีความเป็นผู้นำ และสร้างแรงจูงใจได้.
• มีทักษะในการนำเสนอ ด้านการใช้คอมพิวเตอร์ (Power Point / Presentation).
• หากมีประสบการณ์ด้านการเป็นวิทยากรในธุรกิจประกันชีวิต / การเงินการธนาคาร / การลงทุน จะได้รับการพิจารณาเป็นพิเศษ.

Skills:

Scrum, English

Job type:

Full-time

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

Experience:

4 years required

Skills:

Risk Management, Data Analysis

Job type:

Full-time

• จัดทำแผนความต่อเนื่องทางธุรกิจ (Business Continuity Plan) ครอบคลุมการระบุและประเมินความเสี่ยง การวิเคราะห์กิจกรรมสำคัญที่จะต้องกอบกู้ การจัดทำกลยุทธ์ด้านความต่อเนื่องทางธุรกิจ และดำเนินการซักซ้อมแผนความต่อเนื่องทางธุรกิจ.
• พัฒนาแผนความต่อเนื่องทางธุรกิจ และปรับปรุงเอกสารที่เกี่ยวข้องกับ Business Continuity Plan.
• จัดทำการระบุและประเมินความเสี่ยง (Risk and Control Self-Assessment).
• ดำเนินการร่วมกับหน่วยงานต่าง ๆ ในการ Improve งานด้านบริหารความเสี่ยง.
• ให้ความรู้คนในองค์กรในเรื่องการบริหารความเสี่ยง.
• รายงานเรื่องที่เกี่ยวข้องกับการบริหารความเสี่ยง.
• จัดทำข้อมูลสำหรับใช้ในการรายงานความเสี่ยง (Enterprise Risk Management).
• ดำเนินงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิการศึกษา ระดับปริญญาตรีขึ้นไป สาขาวิชาการเงิน,ประกันภัย, บริหารความเสี่ยง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการบริหารความต่อเนื่องทางธุรกิจ (Business Continuity Plan) อย่างน้อย 4 ปี.
• มีความรู้ในการวิเคราะห์หลักการและแนวคิดด้านการบริหารความเสี่ยง.
• หากมีความรู้ทางธุรกิจประกันชีวิตจะพิจารณาเป็นพิเศษ.
• มีความรู้ในการใช้เครื่องมือและวิธีการบริหารความเสี่ยง.
• สามารถสื่อสารอย่างมีประสิทธิภาพ.

Skills:

Salesforce

Job type:

Full-time

• Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
• Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining remaining from settlement, source of payment, assignee for CL etc.
• Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information.
• Reconcile information to ensure correctness and accuracy.
• Monitor and Handle NB Process inquiry service from call center, sale support team, sale distributors via Salesforce, e-mail and MS team.
• Be able to promptly address the issue in new business process and make quick decision to resolve problem effectively.
• Negotiate to fully enable the solution that create best practice and supports specific business requirement with IT and related functions.
• Build relationship and develops partnership with sales team/sales support to drive the collaborative achievement of production targets.
• Manage all cancellation process payment transactions of new business premium refund to customers within SLA and be accurate.

Skills:

Project Management

Job type:

Full-time

• Full accountability to develop key strategic distribution initiatives to deliver all business plan KPI - APE, VNB, Manpower, Active Ratio and Case size and rate.
• Develop strategies to increase insurance penetration across SCB from Wealth/ Branch/ SME/ Direct Sales and help Head of Sales with the roll out of these strategies to the field.
• Analyze sales trends and momentum to recommend and develop sales tactical campaigns to drive maximum Insurance sales across Wealth/ Branch/ SME/ Direct Sales of SCB.
• Represent Bancassurance to engage with SCB senior executives to chair strategic development meetings to formulate and execute distribution strategies with effective field execution plan whilst aligning with company directions.
• Lead the full project development and implementation of the FWD flagship digital program FWD Affiliate to SCB .
• Lead the channel s support function initiatives and discussions including Underwriting, Operations, IT, Distribution Strategy Support to help improve turnaround times, policy issuance, create synergy and enhance efficiency and effectiveness.
• Bachelor's degree in any field, MBA preferable.
• Certification / License Project Management certification is preferred.
• Working Experience Minimum 7 Years experience in distribution strategy, project management and process improvement in life insurance industry especially related to Agency and Bancassurance. Management consulting experience is an added advantage.

Experience:

3 years required

Skills:

Javascript, SQL, J2EE, Linux, UML Design

Job type:

Full-time

• Design, implement and maintain java application phases.
• To take part in software and architectural development activities.
• Conduct software analysis, programming, testing and debugging.
• Identifying production and non-production application issues.
• Transforming requirements into stipulations.
• Develop, test, implement and maintain application software.
• Recommend changes to improve established java application processes.
• Develop technical designs for application development.
• Develop application code for java programs.
• Bachelor Degree or higher Computer related fields.
• At least 3-5 years working experience in programming for junior.
• level and at least 2 years working experience in programming for.
• senior level.
• Analyze and develop application using Java and web Technology.
• Excellent skills of Java technology,.
• Good understanding Object Oriented Analysis and Design.
• Strong understanding of JavaScript.
• Experience in the Spring Framework.
• Struts.
• Enterprise Java Beans (EJB).
• Strong background in J2EE framework, Design Pattern(GOF and J2EE) and UML.
• Excellent knowledge of Relational Databases, SQL and ORM.
• technologies (JPA, Hibernate).
• Good understanding Web Services (SOAP, REST).
• Experience in the following technologies is a plus: JavaScript.
• (Prototypejs, jQuery, YUI, React), maven, linux.
• Strong analytical,problem solving, communication, people skills.
• Good Attitude an able to work as part of a team.

Skills:

Product Development, Budgeting, Compliance, English

Job type:

Full-time

• Requirement Analysis: Understand functional, non-functional, and integration requirements to ensure business needs are fully captured.
• Architecture Discipline: Follow proper architecture discipline to translate business requirements into application and system design.
• Technology Selection and Prototype: Propose and select the most appropriate technology for solutions, Implement prototype development to validate new technologies and use-cases.
• Methodology Development: Develop methodologies for projects, identify risks, and determine approaches to ensure the final product is delivered with optimum cost-effectiveness and minimal disruption.
• Constraint Management: Account for project constraints, including technology, risks, scope, cost, quality, time, and resources.
• Collaboration: Cooperate with the development team on all tasks and activities, providing technical engineering support and developing new migration plans for future technology infrastructure.
• Stakeholder Management: Ensure all stakeholder requirements are considered and regularly inform them about product development processes, costs, and budgeting.
• Project Ownership: Take ownership of all IT-related projects as required, following the DOS (Digital Operating Structure) guidelines.
• Regulatory Compliance: Collaborate with EA to ensure alignment on Enterprise Architecture and compliance with local regulatory requirements.
• Bachelor degree or higher in Computer Science, Engineering, or related Fields.
• Cloud Architecture Certification is a plus.
• Minimum 10 years work experience in IT with at least 3 years of experience design application using NodeJS, Java Springboot, web applications, microservice architecture, and APIs-based services.
• Strong knowledge of emerging technologies and best practices, databases (SQL, NoSQL), cloud-native technologies (preferably AWS), Kubernetes (KUBE), and DevSecOps.
• Fluent in Thai and English communication.

Job type:

Full-time

• Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
• Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
• Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
• Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
• Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
• Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
• Work with cross function within organization in role areas.
• Maintain good relationship with journalist insurance sector and other sectors in the role areas.
• Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
• Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
• At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
• S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.

Skills:

English

Job type:

Internship

• University students (3rd Year undergraduate student is preferred).
• Good communication in both Thai and English (writing and speaking).
• Why FWD Insurance Talent Internship Programme?.
• Join one of the fast-growing insurance companies in Asia.
• Opportunity to work in an international corporate.
• Support in ideas and strategies development for new digital initiative projects.
• Collaborate with team members and stakeholders on how to improve working processes in order to maximize our working efficiency.
• What will you gain from joining this programme?.
• Business Project - An intensive assigned project with clear goal in real working experience.
• Group Project - A group assigned project by co-brainstorm and cross-departmental exposure.
• Professional Development - Hands-on learning with our professional.
• Coaching & Mentoring - Individual mentor will provide coaching, accessing and evaluating interns.
• Careers Advisor - Knowing yourself including design career planning session with our Talent Acquisition Team.
• Commencement - Celebration key achievement with project presentation to management.
• Please note that once you click on Apply button, you will need to create an account and upload your CV/Resume in our iHR system.

Skills:

Product Development, Product Owner

Job type:

Full-time

• Work closely with Product Development team to understand & refine product concepts/features and provide implementation feasibility/impact assessment and timelines.
• Translate product concepts/features into product specifications for system implementations
• Serve as Product Owner (PO) of Product Development Pipelines.
• Manage, track and prioritize activities between multiple Product Development Pipelines in alignment with product roadmaps and product strategies. Communicate clearly on priorities and track all activities until completion, ensuring on-time and quality product launches.
• Make Product Development Pipelines visible and transparent to all key stakeholders, communicating clearly on key dependencies, and priorities.
• Own product launch timelines, ensuring that all key product components, both IT and non-IT, are ready at day 1 of product launch, including (but not limited to), core system readiness, non-core system readiness, sales materials, distribution sales tools, product announcement, etc.
• Identify, manage, and track any actions/changes/risks/issues, which may arise throughout product lifecycles, both day 1 and day 2 (e.g., day 2 testing, etc.).

Skills:

Kubernetes, SQL

Job type:

Full-time

• Collaborate with cross-functional teams to create technology that empowers journey teams to deliver significant change to the client experience.
• Write great code and help others write great code.
• Improve scalability, stability, and efficiency of our existing systems.
• Support and contribute to the technical product.
• Challenge the proposed technical design from the tech lead.
• Work in partnership with the different department to drive and facilitate best in class technical implementation.
• Oversee the Technical production and be proactive on the different area to improve.
• Troubleshoot product and system issues.
• Create reports on usage and metrics.
• Degree with a focus on technical skills such as Comp-Sci or related field is highly preferred.
• Kubernetes certification is a plus.
• Previous working experience as a Software Engineer, Tech Consulting for + 3 year.
• Proficient in NodeJS, Kubernetes, CI/CD, SQL, Unit Test, Integration Test and API development.
• Good communication in both Thail and Englisj.