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Experience:

3 years required

Skills:

XML, English

Job type:

Full-time

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Experience:

No experience required

Skills:

Service-Minded, Good Communication Skills, Problem Solving, English

Job type:

Full-time

• ให้ข้อมูลข่าวสารเกี่ยวกับอาคารชุดที่รับผิดชอบกับลูกค้าและผู้มาติดต่อ.
• จัดหาบริการต่างๆ ตามคำขอของลูกค้า เช่น ให้คำแนะนำร้านค้าที่ใกล้ๆ หรือสถานที่ราชการที่ใกล้เคียง.
• รับแจ้งข้อร้องเรียนหรือข้อเสนอแนะของลูกค้าหรือผู้เข้ามาติดต่อและแก้ปัญหาเบื้องต้นให้กับลูกค้าหรือส่งเรื่องให้ผู้เกี่ยวข้องดำเนินการ.
• รับแจ้งซ่อมห้องชุดที่อยู่ในระยะเวลารับประกันของลูกค้าหลังโอนกรรมสิทธิ์แจ้งหน่วยงานที่รับผิดชอบ รวมถึงติดต่อลูกค้าและจัดตารางการเข้าดูหน้างานเพื่อระบุรูปแบบและลักษณะของงานซ่อม.
• วางแผน ควบคุม สนับสนุนและประสานงานตารางระหว่างผู้รับเหมาและลูกค้าที่ตรงกัน เพื่อให้ผู้รับเหมาเข้าดำเนินการซ่อมและติดตามให้ผู้รับเหมาเข้าซ่อมตามเวลาที่กำหนด.
• จัดทำรายงานความคืบหน้างานซ่อมและสรุปงานแจ้งซ่อมประจำสัปดาห์ ประจำเดือน รายไตรมาศและรายปีรายงานกับหัวหน้างานและ Developer เจ้าของโครงการ.
• ปริญญาตรี ทุกสาขาวิชา (ยินดีรับนักศึกษาจบใหม่).
• สามารถสื่อสารภาษาอังกฤษได้ คะแนน Toeic: 650 คะแนน ขึ้นไป.
• สามารถใช้ Microsoft Office (Word,Execl,Powerpoint) ได้อย่างดี.
• มีมนุษยสัมพันธ์ดี,มีใจรักในการบริการ.
• สามารถแก้ไขปัญหาเฉพาะได้.
• มีทักษะการสื่อสาร การเจรจาต่อรองที่ดี.
• สามารถทำงานภายใต้แรงกดดันได้และการเปลี่ยนแปลงได้ดี.

Experience:

No experience required

Job type:

Full-time

• ดูแลการให้บริการอาหารและเครื่องดื่มในห้องอาหาร ให้กับเจ้าหน้าที่บริหารและแขกของธนาคาร.
• ดูแลการให้บริการอาหารว่างและเครื่องดื่ม ในการจัดประชุมสัมมนา ให้กับหน่วยงานต่าง ๆ ทั้งภายในและภายนอกธนาคาร.
• ดูแลการจัดเตรียมสถานที่ตามรูปแบบที่เหมาะสมในห้องรับรอง.
• ดูแลการจัดเก็บทำความสะอาดภาชนะต่าง ๆ หลังการใช้งาน.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• บุคลิกดี คล่องแคล่ว มี Service Mind.
• มีประสบการณ์หรือเคยอบรมหลักสูตร การให้บริการ / การจัดเตรียมอาหารและเครื่องดื่ม 1-2 ปี ขึ้นไป.

Skills:

Public Relations, Budgeting, Purchasing, English

Job type:

Full-time

• The Assistant Outlet Manager will support Manager of area in planning, organizing, controlling and directing the work of employees in the Restaurant or Bar, ensuring guest satisfaction.
• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

1 year required

Skills:

Good Communication Skills, Service-Minded, Enthusiastic, Thai, English

Job type:

Full-time

• Introduce products and provide services at the Bar to customers both walk-in to dine-in including takeaway and through online channels (LINE OA).
• Inform customers of promotions to stimulate sales.
• Summarize customer orders using POS system and compile.
• Sales reports for the retails shop and bar (dine-in) at the end of the day.
• Prepare products with made sure is good condition to delivery to customers period.
• Maintain cleanliness and orderliness to ensure a welcoming environment of retails shop and dine-in area for customers.
• Restock products in the store.
• Greet and provide service to customers at the bar (2nd floor).
• Other duties as assigned.
• High school education or equivalent / no gender preference.
• Age: 25-40 years old / **Male Only**.
• Good communication skills in both Thai and English (Needs).
• Experience 0-5 year and interest in wine will be given special consideration.
• Passionate about service.
• Strong problem-solving skills.
• Able to work well in a team.
• No serious contagious diseases.
• Service charges.
• Health insurance (after 120 days).
• Social insurance.
• 8 days off per month.
• Working 5 days/week (rotational schedule day/night shifts).

Experience:

No experience required

Skills:

Negotiation, English

Job type:

Full-time

• ประสานงานและติดตามการแก้ปัญหาข้อร้องเรียนกับหน่วยงานต่างๆ และลูกบ้าน.
• จัดตั้งนิติบุคคลให้บรรลุเป้าหมายของบริษัทฯ โดยประสานงานกับผู้เกี่ยวข้องทั้งภายในและภายนอก.
• จัดกิจกรรมเพื่อเสริมสร้างความสัมพันธ์ระหว่างลูกค้าในโครงการหรือกับบริษัทฯ.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับ ปวส.ขึ้นไป ไม่จำกัดสาขา (พิจารณารับนักศึกษาจบใหม่).
• หากมีประสบการณ์ในงานด้านธุรการ/ประชาสัมพันธ์ หรือธุรการอาคาร/หมู่บ้าน จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะในการประสานงาน การเจรจา และมีมนุษย์สัมพันธ์กับผู้อื่นเป็นอย่างดี.
• บุคลิกภาพดี.
• ทำงานภายใต้ภาวะความกดดันได้ดี.
• สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้ (MS Office).
• เป็นงานประจำ สามารถปฏิบัติงาน 6วัน/สัปดาห์ (ไมได้หยุด เสาร์-อาทิตย์) และประจำโครงการที่ได้รับมอบหมายได้.
• หากสามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

Experience:

5 years required

Skills:

Microsoft Office, Excel, English

Job type:

Full-time

• Provides secretarial and administrative task support.
• Organize and schedule meetings, appointments, and conferences, ensuring all materials are prepared in advance.
• Draft, proofread, and distribute emails, memos, and other correspondence handling on behalf of the executives.
• Track and priorities tasks for the executive team, ensuring deadlines are met, and issues are escalated as necessary.
• Manage executive expense reports, invoices, and other financial documents.
• Carry out clerical duties, including answering phones and preparing documents and business support task for Purchase requisition, Purchase order etc.
• Handle incoming calls and communications, prioritizing important matters and redirecting as appropriate.
• Assist with preparing and coordinating executive or board meetings, including agenda preparation and minute-taking.
• Maintain databases and records for executive reference and ensure documents and correspondence are handled and filed systematically.
• Supervise other staff and delegate responsibilities.
• Handle technical issues in their area of expertise.
• Other duties as assigned.
• Bachelor s or higher in any related field.
• At least 5 years experiences in this role.
• English communication (Listening, Speaking, Reading and Writing).
• Excellent command skill.
• Knowledge of Microsoft Office i.e. MS Word, MS Excel and MS PowerPoint.
• Computer literate with the ability to learn new software applications.
• Visibility of work requires attention to detail, excellent organizational skills, and discretion with confidential information.
• Results oriented, entrepreneurial and self-motivated, with solid planning and organizational capabilities, a bias for action.
• Service mind can work under high pressure and meet deadlines.
• Respectful and possess cultural awareness and sensitivity.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Experience:

3 years required

Skills:

Good Communication Skills, High Responsibilities, Multitasking, Service-Minded, English

Job type:

Full-time

• Perform an executive secretary task and provide administrative supports and other arrangement to ensure efficiency use of executive time.
• Manage and maintain excellent calendar for the executive.
• Coordinate with other parties including business partners, clients or others.
• Arrange the meetings with the clients and business partners both virtual and on-sites.
• Travel arrangements, flight & hotel bookings & keep itinerary for the executive business trips.
• Handle correspondences of the executive office, perform excellent prove-read for the accuracy prior signing.
• Carry out filing and properly managed the executive business & personal documents.
• Maintain confidential information to be in line with the company business practices.
• Facilitate the workshops by preparing the workshop materials, coordinate with the clients and provide on-site support for events and trainings.
• Ensure the appropriateness and efficiency of equipment, logistics, and other arrangements to deliver exceptional works for the clients.
• Provide assistance to the executive in content editting tasks.
• Keep track, follow up tasks or project assigned by the executive.
• Other tasks that assigned by the executive.
• Atleast Bachelor degree in General Management, human resources (HR), English and/or other relevant areas.
• Strong computer literate in MS Office (Word, Excel, Power Point & other Office Suites).
• Experience in Adminitrative Assistant, Secretary and customer service is preffered.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Good command in English.
• Intellectual curiosity, seeking opportunities to develop new skills.
• Flexibility, adaptability and the ability to work under tight deadlines or changing team & client needs.
• Client-focused, teamwork attitude & able to work in a flexible environment.
• Able to start immediately will be advantage * * *.

Skills:

Compliance, Legal, Research

Job type:

Full-time

• Facilitate the preparation and management of board and committee meetings, including drafting agendas, compiling board packs, taking minutes, and tracking follow-up actions.
• Ensure the accurate maintenance of all corporate records, including minute books, shareholder registers, and other statutory documents.
• Assist in ensuring compliance with legal and regulatory requirements, including the timely filing of statutory forms and returns with regulatory bodies.
• Provide support in drafting and updating corporate governance policies, procedures, and other governance-related documents.
• Act as a liaison between the Corporate Secretariat team and internal departments, as well as external stakeholders, including board members, shareholders, and regulators.
• Conduct research on corporate governance trends and regulatory changes, and assist in implementing updates to the company s governance framework.
• Provide guidance and mentorship to junior members of the Corporate Secretariat team, supporting their development and ensuring high standards of work.
• Handle confidential sensitive corporate information with utmost integrity & discretion.
• Assist in the organization and coordination of the company s annual general meeting, ensuring compliance with statutory requirements.
• Support the Corporate Secretary Manager and Assistant Manager in more complex governance tasks and special projects as needed.
• Bachelor s degree in Law, Accounting, Business Administration, Corporate Governance, or a related field.
• 3-5 years of experience in a corporate secretarial or related role, with a strong understanding of corporate governance practices and regulatory compliance.
• Having experience working with Listed company is a plus.
• Familiarity with SET & SEC Regulations.
• Advanced knowledge of statutory requirements and corporate governance principles.
• Excellent organizational and time-management skills, with a strong attention to detail.
• Strong written and verbal communication skills, with the ability to draft clear and concise governance documents.
• Ability to work independently with minimal supervision and handle multiple tasks simultaneously.
• A proactive approach to problem-solving and a commitment to continuous learning and professional development.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Data Analysis, Project Management, English

Job type:

Full-time

• Identify organizational issues through project or task analysis and propose innovative solutions during consultations with managers.
• Monitor daily tasks within the Operations Excellence team and manage project activities to ensure adherence to schedules.
• Gather and analyze relevant data to support project requirements and task evaluations effectively
• Stay updated on project statuses and make informed decisions to facilitate smooth project progression.
• Collaborate with both internal and external teams (e.g., IT, Marketing, Tech and Product) to address challenges and pain points and contribute to the integration of systems that will support improved workflows and customer service outcomes.
• Work with the tech and product team to discuss system changes or new features that need to be implemented, ensuring that solutions are designed to meet business requirements and improve overall operations.
• Suggest ongoing improvements and optimizations to customer service processes and systems based on feedback and data analysis.
• Analyze and explore potential tools, software, or vendors that can help address these challenges and improve efficiency.
• Bachelor s degree in any related field.
• At least 1 year of experience in project management, process improvement, or operations development within operations and customer support environment.
• Fresh graduates are also welcome.
• Strong verbal and written communication skills in both Thai and English.
• A critical thinker with an excellent listening skill and good attention to detail.
• Ability to build partnerships and interact effectively with diverse individuals.
• Ability to manage multiple projects simultaneously.
• A proactive, goal-oriented and the ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills, with the ability to identify and address operational challenges.
• Open to learning and adaptable.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..

Experience:

1 year required

Job type:

Full-time

• วันที่ 22 กุมภาพันธ์ 2568 ณ ธนาคารกรุงเทพ สำนักงานใหญ่สีลม ชั้น 28.
• รายได้สูงสุด 23,500 ++ (รวมค่ากะ + เบี้ยขยัน).
• เวลาทำงาน: เข้ากะ เวียนกะ 24 ชั่วโมง (กะละ 8.30 ชม. พัก 1 ชม.).
• ธนาคารกรุงเทพ สำนักงานใหญ่สีลม/สำนักงานสามแยกไฟฉาย
• สามารถางด้วย MRTสถานีศาลาแดง
• สามารถางด้วย BTS สถานีช่องนนทรี
• ออนไซต์.
• บริการลูกค้า ตอบข้อซักถาม รับเรื่องร้องเรียน
• แก้ไขปัญหาเบื้องต้น ประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ระดับปริญญาตรี ทุกสาขาวิชา
• ยินดีรับเด็กจบใหม่
• สามารถทำงานเป็นกะได้
• มีความมั่นใจและความสามารถในการสื่อสาร
• มีประสบการณ์ยินดีพิจารณาเป็นพิเศษ
• ผู้สมัครชายต้องผ่านการเกณฑ์ทหารแล้ว.
• ค่ารักษาพยาบาล
• ประกันสังคม
• มีการปรับเงินเดือน
• ทำงาน 5 วัน หยุด 2 วัน ต่อสัปดาห์ (อาจหยุดไม่ตรงเสาร์-อาทิตย์).
• สอบถามเพิ่มเติม คุณลัดดาวัลย์ 063-2128776.

Skills:

Enthusiastic, English

Job type:

Internship

• Facilitating new project acquisition activities.
• Manage pricing.
• Coordinate for customer complaint.
• Manage weekly sales report.
• Support in weekly team meeting.
• Qualifications Current a student in Bachelor's degree or Master's degree in any filed.
• Have good skill in MS office.
• Prioritizing, time management and organization skill.
• Enthusiastic, able handle multi-tasks, work with team.
• Good communication skill in Thai & English.
• Minimum 6 months of internship period.
• Additional Information
• Your future job offers you
• 5 working days, multinational working environment and flexible working hours.
• Make it happen
• Apply a job with us by clicking the I m interested button!.
• Due to high volume of candidates, only shortlisted candidates will be contacted.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Job type:

Full-time

• The Regional Top Seller Programs team overlooks and steers seller programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), Top seller programs include Core Programs (JBP/KBP/SBP) as well as Tactical Programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), created with the objective of growing sales and securing seller investment to platform.
• This role will report directly to the Program Lead of KBP/SBP to execute operational tasks required of each seller program.
• o Own and manage the entire lifecycle of the seller program, ensuring all tasks are executed from start to finish in an organized manner.
• o Coordinate with relevant stakeholders to follow up on action items, ensuring deadlines are met.
• o Clean, maintain, and input data to support the program's success.
• o Ensure that all seller-related data and documentation are up to date and accurate..
• o Support the commercial team in the process of setting seller targets, ensuring targets are realistic, aligned with business goals, and approved within the necessary timelines.
• o Assist in gathering the required data and inputs to facilitate target setting and approval processes..
• o Manage and update the program seller list, ensuring that all changes and updates are processed in a timely and accurate manner.
• o Respond to requests for changes to the seller list from stakeholders and ensure all adjustments are reflected across relevant systems.
• o Maintain the integrity and accuracy of all relevant data tables, dashboards, and reports related to the seller list..
• o Manage the permissions list for the commercial team and relevant stakeholders, ensuring appropriate access to dashboards and internal tools.
• o Monitor and manage access levels to ensure that the right people have the right permissions to view and interact with internal resources..
• o Support the commercial team by maintaining input trackers and collating data from various sources.
• o Clean and organize incoming data to ensure it is ready for analysis and reporting.
• o Track and maintain the accuracy of all data inputs related to seller performance and program activities..
• o Extract and analyze seller performance data for quarterly business reviews.
• o Identify and flag poor performers who fall below set performance benchmarks.
• o Present performance insights, highlighting key trends and opportunities for improvement..
• o Ensure all Standard Operating Procedures (SOPs) are followed by stakeholders, ensuring consistent and efficient execution of tasks.
• o Troubleshoot issues faced by local or regional teams, providing support to resolve challenges in the seller program's operations..
• Bachelor s degree in Business, Operations, Data Management, or a related field.
• 1-3 years of experience in program operations, data management, or related roles.
• Strong organizational and multitasking skills with attention to detail.
• Experience working with dashboards, data tables, and internal tools.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with data management tools is a plus.
• Strong communication skills, with the ability to collaborate across different teams and stakeholders.
• Analytical mindset with experience in data cleaning and reporting.verbal.

Job type:

Full-time

• วางแผนงานเนื้อหาเพื่อการสื่อสารบน Platform Online ให้สอดคล้องกับโครงการ / กิจกรรมต่างๆ อย่างมีประสิทธิภาพ
• ดำเนินการสร้างสรรค์ / นำเสนอ เนื้อหา รูปแบบ และ แนวทางการสื่อสารโครงการ / กิจกรรมต่างๆ ที่ได้รับมอบหมายภายในระยะเวลาที่กำหนดไว้ร่วมกัน
• ร่วมเสนอแนะแนวทางการนำเสนอเนื้อหาที่อยู่ในความรับผิดชอบ
• จัดทำข้อมูลสรุป หลังโครงการ / กิจกรรมเสร็จสิ้น เพื่อนำเสนอผู้ที่เกี่ยวข้อง
• ปฏิบัติหน้าที่อื่นๆ ที่ได้รับมอบหมาย อันเกี่ยวเนื่องกับการ นำเสนอเนื้อหาที่ต้องเผยแพร่บน Platform Online.
• Job Skills & Qualifications.
• ปริญญาตรีด้านอักษรศาสตร์ / นิเทศศาสตร์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง
• มีประสบการณ์ในด้าน Content 3 ปีขึ้นไป 3. มีประสบการณ์ทำงานด้านการเขียน / สร้างเรื่อง / สร้าง Content
• มีทักษะในการใช้คำ เล่ารายละเอียด และเรื่องราวของสินค้า / แบรนด์ให้น่าสนใจ
• มีทักษะในการอ่าน ทำความเข้าใจ และใช้คำภาษาอังกฤษ เพื่ออธิบายรานละเอียดของสินค้า / แบรนด์.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Multitasking, Professional publications, Microsoft Office, English, Mandarin

Job type:

Full-time

• Handle incoming calls, emails, and chat inquiries, as well as outbound calls related to client products, customized orders, and services.
• Provide accurate order and return status updates to customers.
• Identify and assess customer needs, ensuring they are addressed or routed to the appropriate support channel.
• Follow established client processes and procedures, making updates when required.
• Gather and report customer feedback on products, websites, and advertising.
• Assist customers in locating authorized dealers who carry client products.
• Conduct call backs when necessary to resolve customer inquiries, including contacting shipping carriers or customers for further details.
• Demonstrate a strong customer service orientation, ensuring a high level of professionalism and customer satisfaction.
• Effectively communicate with customers, maintaining a professional and courteous tone at all times.
• Must be able to work in assigned shift schedules.
• 5 working days per week (Rotational shifts may apply).
• Foreign nationals are welcome to apply.
• Fluency in Mandarin (Traditional Chinese) and English (minimum B2 level).
• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Strong customer service skills, with a focus on professionalism and customer satisfaction.
• Ability to handle multiple tasks and inquiries efficiently.
• Strong problem-solving and communication skills.
• Visa & Work Permit Sponsorship for eligible candidates.
• Relocation Package for international hires.
• Performance-Based Incentives.
• Health Insurance & Social Security.
• Annual Salary Increment & Bonuses (as per company policy).
• Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
• Company-Sponsored Entertainment Events throughout the year.
• Annual Health Checkups (as per company policy).
• Special Rewards & Points Program for redeeming gifts, vouchers, and more.

Experience:

No experience required

Skills:

Content Creator, Multitasking, Data Analysis, English, Mandarin

Job type:

Full-time

• Review user-submitted content to ensure compliance with the platform s policies and community guidelines.
• Apply content moderation policies fairly and consistently across all cases.
• Identify and remove content that violates guidelines, including harmful, inappropriate, or misleading materials.
• Investigate user reports regarding potentially harmful content and take necessary actions to resolve issues.
• Stay informed about online content trends, emerging risks, and evolving harmful behaviors to enhance content moderation efforts.
• Work in rotating shifts, including night shifts, to ensure platform safety around the clock.
• Open to both local and foreign nationals.
• Bachelor s degree in any field.
• Proficiency in Mandarin (Simplified) at HSK 5 or 6 level.
• English proficiency at B1 level or higher.
• New graduates are welcome to apply.
• Willingness to work in rotating shifts, including night shifts.
• Visa & Work Permit Sponsorship (for foreign nationals).
• Relocation Package for international hires.
• Performance-Based Incentives.
• Health Insurance & Social Security.
• Annual Salary Increment & Bonuses (as per company policy).
• Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
• Company-Sponsored Entertainment Events throughout the year.
• Annual Health Checkups (as per company policy).
• Special Rewards & Points Program for redeeming gifts, vouchers, and more.

Skills:

Research, English

Job type:

Full-time

• Stakeholder Engagement & Relationship Management: Build and maintain relationships with government agencies, private organizations, CSR partners, and other key stakeholders. Develop stakeholder mapping reports to identify and manage key contacts.
• Government & Public Affairs (GA/PA): Initiate and manage projects with government agencies, private organizations, and relevant authorities. Monitor, analyze, and report on government policies, public affairs issues, and global trends. Represent the company in meetings, discussions, and networking events to address industry-related ma ...
• Strategic Planning & Execution: Develop and execute strategies to influence policies, support industry growth, and enhance the company s public image. Identify opportunities for international expansion and partnerships.
• Research & Reporting: Conduct research on public policies, CSR trends, and digital asset regulations. Prepare reports and presentations for senior management on stakeholder insights, policy updates, and CSR impacts.
• Bachelor s degree or higher in Law, Political Science, Business Administration, or related fields.
• 0-3 years of experience in Government Affairs, Government Relations, Regulatory Affairs, or related fields.
• Strong interpersonal and relationship-building skills, with the ability to influence stakeholders at all levels.
• Excellent judgment and decision-making abilities to address complex business and policy challenges effectively.
• Proficiency in written and spoken English with strong communication skills.
• Demonstrated interest in Cryptocurrency, Digital Assets, and emerging technologies.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*..
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