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Experience:

3 years required

Job type:

Full-time

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Italian Restaurant Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Restaurant Manager who share a passion for excellence and who infuse enthusiasm into everything they do. The Restaurant Manager Plans, organizes, controls and directs the work of employees in the Hotel s All-Day or Fining Dining Restaurant while ensuring guest satisfaction. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English.
• Train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors to ensure that established cultural and core standards are met.
• Maintains a working knowledge of food, wines, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• The ability to drive the departmental goals.
• Take an active role to meet the financial goals of the restaurant to meet the financial goals.
• Maintain the concept and position of the bar in the community.
• Maintain knowledge of competition and industry trends.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Work with the Head Bartender, Sommelier and DOFB to constantly develop wine/cocktail knowledge and service in line with bar concept.
• Oversee the restaurant schedule to ensure proper coverage for operations.
• Control and manage of OE inventories, breakages, requisitions.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of operating a restaurant. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Ideally have a diploma / degree in hospitality or a vocational training in food & beverage.
• Minimum of two or three years experience working in a managerial capacity, experience in restaurant hotel operations or other luxury environment.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

No experience required

Skills:

Sales, Creative Presentation, Marketing Strategy, Thai

Job type:

Full-time

• Social Media.
• โทรศัพท์.
• Live Stream.
• ให้คำแนะนำ และบริการข้อมูลลูกค้า ทั้งใน แชท และทางโทรศัพท์ รวมถึงช่องทางการ Live.
• นำเสนอไอเดีย และสามารถผลิตคอนเทนต์การขาย และส่งเสริมการขายตามช่องทางต่างๆของบริษัทได้.
• ตามกระแส ติดตามข่าวสาร และคอนเทนต์ใหม่ๆ.
• มีความรับผิดชอบสูง ตอบข้อความลูกค้า และข้อความภายในบริษัทอย่างรวดเร็ว.
• สามารถทำงานนอกเวลางานได้.
• สามารถทำงานนอกสถานที่ได้.
• สามารถเดินทางไปต่างประเทศได้.

Experience:

No experience required

Job type:

Full-time

• ดูแลการให้บริการอาหารและเครื่องดื่มในห้องอาหาร ให้กับเจ้าหน้าที่บริหารและแขกของธนาคาร.
• ดูแลการให้บริการอาหารว่างและเครื่องดื่ม ในการจัดประชุมสัมมนา ให้กับหน่วยงานต่าง ๆ ทั้งภายในและภายนอกธนาคาร.
• ดูแลการจัดเตรียมสถานที่ตามรูปแบบที่เหมาะสมในห้องรับรอง.
• ดูแลการจัดเก็บทำความสะอาดภาชนะต่าง ๆ หลังการใช้งาน.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• บุคลิกดี คล่องแคล่ว มี Service Mind.
• มีประสบการณ์หรือเคยอบรมหลักสูตร การให้บริการ / การจัดเตรียมอาหารและเครื่องดื่ม 1-2 ปี ขึ้นไป.

Skills:

Business Development, Financial Analysis, Excel, English

Job type:

Full-time

• Responsible for preparation and management of transactions.
• Active role in business development and pitches with wider team.
• Contribute and audit key database information.
• Utilize knowledge of market conditions and active buyers, along with internal databases, to select target buyers for mandates.
• Present information about acquisition opportunities to potential buyers in a compelling way; answer questions confidently and knowledgably.
• Track and share client intelligence via the maintenance of various internal databases, proactively identifying and communicating opportunities for cross-company collaboration.
• Actively utilize and enhance internal systems to ensure productivity and consistency.
• Conduct field visits of properties and submarkets.
• Conduct investment analysis for hotel properties utilizing various methodologies such as Discounted Cash Flow, Direct Capitalization, Cost, and Sales Comparison approaches.
• Produce well-written and persuasive sections of proposal documents and marketing materials. Within six weeks of joining, Managers are expected to be capable of producing whole reports to a high standard. To engage in operator selection processes, with a particular focus on RFPs, and HMA terms and conditions.
• QUALIFICATIONS Bachelor s or Master s degree in any related fields.
• Experience in hotel or serviced apartments P&Ls, financial analysis, or revenue management would be advantageous.
• Requires strong analytical and quantitative skills and ability to comprehend, analyse and interpret complex financial information and transactions.
• Knowledge of hotel financial statements, as well as real estate valuation terms and concepts, strongly preferred.
• Ability to effectively present information in written and verbal form to clients, both internal and external and ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to maintain and update industry knowledge for use in project-related work and professionally represent the firm as international experts in hospitality.
• Well-developed IT skills, with specific knowledge of Microsoft Excel and PowerPoint.
• Strong organization skills and must be detail-oriented, able to multi-task and work on multiple projects.
• Excellent written and verbal communication in Thai and English is required.

Experience:

No experience required

Skills:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

Skills:

Public Relations, Budgeting, Purchasing, English

Job type:

Full-time

• The Assistant Outlet Manager will support Manager of area in planning, organizing, controlling and directing the work of employees in the Restaurant or Bar, ensuring guest satisfaction.
• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

No experience required

Skills:

Analytical Thinking, Fast Learner, Good Communication Skills, High Responsibilities, English

Job type:

Full-time

• Coordinate with Online Travel Agents (OTAs) such as Agoda Booking Traveloka etc.
• Maintains working calendar of all promotions / events and notifies team of upcoming promotions/ events that need to be created or updated.
• Maintain relationship with customer(Hotel) and OTAs Participates on weekly prepare report and monthly report for customer.
• Creating content on social media.
• Performs other related duties as assigned.
• Monitor performance, evaluate, initiate optimized mechanics or new ideas.
• Working day: Mon-Fri.
• Bachelor degree in Hotel and Tourism Management, Marketing or related fields.
• Age from 21 to 30 years.
• Fresh graduated are welcome.
• Basic English communication skills.
• Prior experience in Hotel industry or OTAs will be an advantage.
• Strong presentation and communication skills.

Experience:

1 year required

Skills:

Service-Minded, Work Well Under Pressure, Problem Solving, Meet Deadlines, English

Job type:

Full-time

• รับทราบข้อมูลโครงการ บริหารโครงการและผู้มีส่วนได้ส่วนเสียให้เป็นไปตามแผนงานและ Timeline ที่วางไว้.
• ประสานงานกับลูกค้าเพื่อรับทราบความต้องการของลูกค้าในการจัดทำสินค้า.
• ประสานงานกับทีมขาย ฝ่ายวิจัยและพัฒนา ฝ่ายผลิต ฝ่ายบรรจุภัณฑ์ และหน่วยงานอื่นๆ ที่เกี่ยวข้องในการจัดหาข้อมูลเกี่ยวกับสินค้าเพื่อนำมาประกอบการนำเสนอขาย และดำเนินการจัดทำสินค้าตามตามความต้องการของลูกค้า.
• จัดหาข้อมูลรายละเอียดสินค้า และกฏระเบียบต่างๆ ที่เกี่ยวข้อง ตลอดจนจัดส่งและติดตามผลของสินค้าตัวอย่างที่ได้ส่งไปยังลูกค้า.
• บันทึกข้อมูลการดำเนินโครงการและเอกสารต่างๆ ที่เกี่ยวข้องลงระบบของบริษัท.
• ประสานงานกับหน่วยงานและจัดเตรียมเอกสารที่เกี่ยวข้องเพื่ออำนวยความสะดวกในการจดทะเบียนสินค้า.
• งานอื่นๆที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิปริญญาตรี สาขาบริหารธุรกิจ, การตลาด, วิทยาศาสตร์การอาหาร หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
• หากมีประสบการณ์ในสายงานจะพิจารณาเป็นพิเศษ.
• มีทักษะการใช้ Computer ธุรกิจ (Microsoft Office) และ SAP.
• Fluent in English with Toeic with mazimum 700.
• ความละเอียดรอบคอบ ชอบการประสานงานและสามารถทำงานภายใต้ความกดดันได้.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Skills:

English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.

Skills:

Contracts, English

Job type:

Full-time

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

Skills:

Customer Relationship Management (CRM), Data Analysis, Service-Minded, Good Communication Skills

Job type:

Full-time

• วางแผน จัดการ ดำเนินการประเมินผลการเข้าพบลูกค้าเพื่อสร้างและรักษาความสัมพันธ์กับลูกค้า.
• สร้างและพัฒนายอดการขายของลูกค้า.
• รวบรวมข้อมูลและทำความเข้าใจเกี่ยวกับข้อมูลทางการตลาด.
• เป็นผู้ให้ความช่วยเหลือเกี่ยวกับข้อมูลของลูกค้า.
• ทำงานร่วมกับหน่วยงานวิจัยทั้งในและนอกองค์กร.

Experience:

No experience required

Skills:

Enthusiastic, Good Communication Skills, Leadership Skill

Job type:

Full-time

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

Experience:

1 year required

Skills:

Good Communication Skills, Service-Minded, Enthusiastic, Thai, English

Job type:

Full-time

• Introduce products and provide services at the Bar to customers both walk-in to dine-in including takeaway and through online channels (LINE OA).
• Inform customers of promotions to stimulate sales.
• Summarize customer orders using POS system and compile.
• Sales reports for the retails shop and bar (dine-in) at the end of the day.
• Prepare products with made sure is good condition to delivery to customers period.
• Maintain cleanliness and orderliness to ensure a welcoming environment of retails shop and dine-in area for customers.
• Restock products in the store.
• Greet and provide service to customers at the bar (2nd floor).
• Other duties as assigned.
• High school education or equivalent / no gender preference.
• Age: 25-40 years old / **Male Only**.
• Good communication skills in both Thai and English (Needs).
• Experience 0-5 year and interest in wine will be given special consideration.
• Passionate about service.
• Strong problem-solving skills.
• Able to work well in a team.
• No serious contagious diseases.
• Service charges.
• Health insurance (after 120 days).
• Social insurance.
• 8 days off per month.
• Working 5 days/week (rotational schedule day/night shifts).

Skills:

English

Job type:

Full-time

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Customer Relationship Management (CRM), Good Communication Skills, Work Well Under Pressure, Able to work as a shift, English

Job type:

Full-time

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
• มีความรู้ด้านการตลาด หรือมีประสบการณ์ในงานที่เกี่ยวข้อง.
• มีความรู้และเข้าใจในผลิตภัณฑ์ของธนาคาร รวมถึงผลิตภัณฑ์บริการจัดการทางการเงิน.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะ และความสามารถในการสื่อสารอย่างมีประสิทธิผล.
• มีทักษะด้านการตลาด การขาย และการเจรจาต่อรอง.
• มีความสามารถในการวิเคราะห์ความต้องการของลูกค้า และนำเสนอผลิตภัณฑ์ที่เหมาะสมกับลูกค้าได้.
• มีความสามารถในการใช้ภาษาอังกฤษ.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

Experience:

1 year required

Skills:

Service-Minded, Problem Solving, Good Communication Skills, English

Job type:

Full-time

• Answer telephone lines and transfer them to the internal Siam Motors Office/or others as assigned.
• Exchange office entry pass and car parking scanning including monitoring database.
• Keep informed on primary information relating to the building on special events of the office tenant, visitors.
• Coordinate with the building custodians relating to cleaning, G Floor security, and general affairs.
• Responsible for typing duties relating to news notifications for tenants, visitors, or relevant individuals.
• Provide general information to visitors.
• Responsible for the receipt of arrival documents from internal agencies for passing to the identified recipient.
• Other ad hoc admin assignments.
• Bachelor s degree in Arts English, Communication, or other related field.
• Good command of speaking and listening to English at upper intermediate level.
• Have 1-3 years of direct experience.
• Service Minded, Hard-working, Trustworthy and Patient.
• Computer literacy.
• Willing to work on a flexible working-schedule sometimes.
• Company Benefits: Working Days Mon-Fri, 08.30 am.-5.30 pm.
• Attractive Performance Bonus 3 month++ variables.
• Provident Fund 4-6% base on service year.
• Co Saving and Scholarship.
• Life and Accident Insurance.
• OPD,Dental including dependant30,000 baht/year.
• IPD by insurance plan(AXA).
• Flexi Benefits including dependants 6,000 baht/year. such as eye glasses,fitness,massage,psycho therapist,vaccine,hotel for vacation,food court office.
• Medical Check up.
• OT, Allowances such as travelling.
• Training and Development Program.
• Company Activities, Company Trip Inbound and Outbound.
• Annual Leave start 8-15 days.
• Employer-Provided Funeral Benefits.
• Work Location: Siam Patumwan House, skywalk Near BTS National Stadium and Siam.

Skills:

Customer Relationship Management (CRM), Document administrative, Good Communication Skills

Job type:

Full-time

• จัดเตรียมเอกสาร daily briefing ให้กับทีม.
• ดึง redemption daily report เพื่อตรวจสอบความถูกต้อง และรายการต่อ Manager / Supervisor.
• จัดทำรายงานเคสและ feedback ข้อเสนอแนะต่างๆ ของลูกค้า เป็นรายงานประจำวัน / สัปดาห์ / เดือน / ไตรมาส.
• การจัดทำคู่มือ และ material ของฝ่ายฯ.
• Support Daily Operation หน้างานของฝ่ายลูกค้าสัมพันธ์.
• การจัดสต๊อกของรางวัลสำหรับการแลกโปรโมชั่น และบันทึกอย่างเป็นระบบ เพื่อตรวจสอบได้ง่าย.
• การประสานรับ และ ส่งมอบคืน Gift Card สำหรับขาย และ สำหรับแจก ให้กับทีมแคชเชียร์.
• การประสานกับหน่วยงานอื่น.