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Skills:
Research, English
Job type:
Full-time
Salary:
negotiable
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Base Salary + On duty Allowance 100฿ / day + Service Charge.
- Full working rights for Thailand only.
- Previous experience in similar role 2 - 3 years.
- F&B background.
- Customer care skills.
- Attention to detail.
- Ability to work under pressure Autonomy & initiative.
- Ability to handle a complex and multi-faceted role.
- Excellent level of English.
- Motivational skills.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected].
1 day ago
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Experience:
2 years required
Skills:
HACCP, Legal, Italian, English
Job type:
Full-time
Salary:
negotiable
- Reporting to Chef de Partie, your main responsibilities will include in supporting the Demi Chef and Chef de Partie during the operation in Italian kitchen.
- Ensures the highest standards and consistency quality of Italian food is prepared, keeps up to date with the new products, recipes and preparation techniques.
- Prepare food items according to guest orders and maintain quality following recipe cards, as well as per production, portion control, and presentation standards.
- Complete mis en place and set-up station for breakfast, lunch, and/or dinner service.
- Produce mis en place according to the forecast of the operation.
- Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures.
- Maintain in order store rooms, fridges and walking fridges.
- Keep inform the demi chef and chef the partie for any damage equipment within the kitchen.
- Attend and contribute to all staff meetings Departmental and Hotel Training as scheduled and other related activities.
- Respond to any changes in Food and Beverage Division function as per the hotel.
- Work harmoniously and professionally with co-workers and supervisors.
- Comply with HACCP procedures and ensures highest level of hygiene and sanitation is in all food preparation.
- To be flexible and help other kitchen outlet at busy times if require.
- Communication skills in speaking and writing Thai, basic of English is require.
- Must hold the legal right to work in Thailand.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of operating an Italian kitchen department. The candidates must have good personality, a strong work ethic and facilitation skills. In addition, the candidate must have interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of one or two years experience working in a similar position for an Italian cuisine.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
9 days ago
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