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Skills:

Software Development, Industrial Engineering, Project Management

Job type:

Full-time

• Responsible for business analysis activities through the entire software development life cycle of a project with expertise in business analysis, requirements gathering, solution design, testing, and user training.
• Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fits the needs.
• Bridge gap and act as the liaison between business users/ BU and IT developers.
• Coordinating with users to translate the business requirements into a system specific functional requirement.
• Structure and prioritize business requirements and communicating plans with stakeholders for review and approval.
• Collaborate with Business Analysts, Project Leads and IT team to resolve issues and ensure solutions are viable and consistent.
• Conduct regular reviews of systems and generate reports on efficiencies and improvement areas.
• Degree in Computer Science, Computer Engineering, Industrial Engineering or IT
• related fields.
• Experience 3 years up in IT business analysis and project management.
• Analytical skills: Proficient in collecting, organizing, and analyzing data, with a keen eye for detail and accuracy.
• Prioritization and planning: Strong skills in managing multiple tasks and projects efficiently.
• Good communication and negotiation skills and Strong sense of urgency with an ability to work independently.
• Must be a good team player and possess can-do/ can-learn attitudes.
• Experience in Oil & Gas business is a plus.

Skills:

Procurement, Compliance, English

Job type:

Full-time

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Software Development, MongoDB, SQL

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

Experience:

2 years required

Skills:

Digital Marketing, eCommerce, Accounting, English

Job type:

Full-time

• Provide support and implement in building market and project operating plan.
• Monitor and edit marketing content including digital marketing and brands strategy.
• Provide support China project team to help coordinate, execute and drive project to meet targets and deliverables on time and successfully.
• Coordinate with related key Chinese partner, internal and external parties to integrate resources and information for the project with systems or processes and keep a good relationship with all involved parties.
• Translate Thai-Chinese-English for various contents.
• Keep update current knowledge of online digital marketing trends, eCommerce, technology trend or cross-border trade in China.
• Qualifications Bachelor or Master s degree in Economics, Business, Accounting, Finance or related fields.
• Minimum 2 years experience in Digital Marketing.
• Advanced business Chinese level (HSK level 6).
• Have knowledge background in Product Corporate Banking will be advantage.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Negotiation

Job type:

Full-time

• Bachelor degree or higher in Computer Science or related filed.
• There are 2-3 years, Experience in AWS Cloud.
• Able to do Cloud design, evaluation, POC, implementation.
• Self-Motivation and Hard Working.
• Able to work some time on night and weekend by job duties.
• Able to troubleshooting related to Cloud Services problem.
• Willing to self-study for Cloud knowledge and learn new knowledge from team.
• Good communication,interpersonal, problem-solving, presentation, and negotiation skill.

Skills:

Project Management

Job type:

Full-time

• เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
• จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
• ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
• แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
• จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
• ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
• ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
• วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
• ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยข้อง.
• มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
• มีความรู้/เข้าใจ Methodology ที่ใช้ในการพัฒนา.
• มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
• มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
• ยืดหยุ่น ปรับตัวได้ดี เนื่องจากบางครั้งอาจมีการติดต่อประสานงานในวันหยุด.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด.
• อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• As a Policy Enforcement Team Lead, you are responsible for leading a group of Policy Enforcement Specialists to deliver timely, accurate, and scaled Policy guidance to support the Moderation & QA teams responsible for the enforcement of our content policies. Your team is a critical link in our enforcement processes, working closely with cross-functional teams (Policy, Global Training, Moderation, etc) to ensure our policies are enforced in a high quality and consistent manner. They provide day-to-day support in ensuring an aligned understanding of our policies across teams, and identify and channel feedback on opportunities for improvement.
• Policy Enforcement Team Leads ensure the team is trained and equipped for this critical task, and that it is able to deliver reliable support in a sustained manner.
• This role may include limited exposure to harmful or distressing content, which includes but is not limited to: bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; or murder.
• Manage a team of Policy Enforcement Specialists to provide effective policy guidance, manage the market-level rollout of policy changes, maintain up-to-date policy documentation, and ensure all tasks are completed to a high degree of quality and on time;.
• Plan and communicate daily/weekly workload to your team of Policy Enforcement Specialists and delegate duties to relevant people;.
• Train and develop team members, and monitor performance and progress;.
• Support the Head of Policy Enforcement on delivering process improvements, including through projects which develop or enhance the effectiveness with which policies are implemented globally;.
• Manage and oversee projects & initiatives to improve policy implementation and enforcement at the market level.
• Support senior leadership by providing insights, analysis, and team feedback in a timely manner;.
• Partner with XFN Teams internally to ensure Policy team support for quality and appeal processes at scale;.
• Work closely with cross-team leaders and management to provide Policy support for quality improvement efforts.
• Minimum 1 year of recent experience as Market Specialist, QA or Moderation Team leader;.
• Minimum 1 year of experience in managing multicultural teams with diverse skills/ Team Lead/coaching/Mentoring/Training;.
• Strong people management and development skills, leadership skills, with a good understanding of ByteStyle Leadership Principles;.
• In-depth knowledge of performance metrics.
• Natural communicator with great interpersonal skill and full working proficiency in English (verbal & written communication).
• Preferred Qualification.
• Strong data analysis and data visualisation skill, must-have for Lark Sheets and MS Excel and plus for SQL & R & Tableau;.
• Strong Project Management skills;.
• Preparation of monthly status/progress report for projects/tasks;.
• Proven track record of working with cross-functional partners, across different countries/time zones;.
• Strong attention to detail and ability to work independently, demonstrating good judgment, training and leadership skills;.
• Proven ability to multi-task with good time management skills;.
• Some flexibility with working hours;.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
• Collaborate with stakeholders to gather detailed insights into current business processes.
• Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
• Identify gaps, bottlenecks, and inefficiencies in existing processes.
• Propose and implement process improvements that align with business objectives.
• Drive process re-engineering initiatives to support digital transformation and operational excellence.
• Ensure alignment between business processes and technology systems.
• Work with cross-functional teams to ensure process designs meet business needs.
• Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
• Define and track key performance indicators (KPIs) to measure the success of process improvements.
• Provide regular updates and reports to leadership on process optimization initiatives.
• Ensure all business processes adhere to company policies and regulatory requirements.
• Develop and maintain process documentation for training and compliance purposes.
• Provide training and guidance to employees on new and updated processes.
• Support teams in adapting to process changes..
• Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum 5 years of experience in business process design, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Proficiency in process modeling and documentation tools.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with ERP systems and workflow automation tools.
• Understanding of digital transformation trends and technologies.
• Lean Six Sigma Green Belt or Black Belt.
• BPM (Business Process Management) certification is a plus.
• Project Management Professional (PMP) certification is a plus.
• Detail-oriented with a focus on efficiency and accuracy.
• Self-motivated and capable of managing multiple projects simultaneously.
• Adaptable to changing business needs and environments..
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Experience:

2 years required

Skills:

Enthusiastic, SQL, Excel, English

Job type:

Full-time

• Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
• Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
• Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
• User management. Handling user account creation and deletion, password change.
• Responsible for providing/removing access to shared folders.
• Managing Distribution Lists on Active Directory and Share Point.
• Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
• Responsible for completing multiple projects on time and that they meet the given KPIs.
• Ability to make quick decisions, implement standards and best practices to improve the support processes.
• Fluent in Thai and English.
• Enthusiastic team player.
• Bachelor's degree in information technology, Computer Science or related field.
• Minimum 2 years' experience in IT Helpdesk, Operations support.
• Solid knowledge of SQL Database Server, Query Command are preferable.
• Good knowledge of Okta admin would be advantage.
• Good knowledge of Active directory management tools, Exchange and Share Point.
• Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
• Customer Service minded, all the way.
• Great communication and interpersonal skills; a good sense of humor is always a plus.
• Organization and time management skills, analytical skills, attention to detail and accuracy.
• Must demonstrate ownership and be both proactive and reactive.
• Computer proficiency in MS Office especially MS Excel is a plus.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Sales, VMware, Cloud Computing

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

Experience:

5 years required

Skills:

Compliance, Research, Automation

Job type:

Full-time

• Maintain an accurate inventory of all software licenses for both servers and client devices.
• Regularly audit and reconcile license usage against inventory to ensure compliance.
• Analyze current license management processes and identify areas for improvement.
• Develop and implement standardized procedures for license acquisition, renewal, and decommissioning.
• Research, recommend, and implement automation tools to enhance license tracking and reporting.
• Create dashboards and reports for stakeholders to monitor license usage and compliance.
• Work closely with IT, procurement, and compliance teams to ensure alignment on licensing policies and practices.
• Train staff on best practices for license management and usage.
• Ensure compliance with vendor licensing agreements and internal policies.
• Prepare regular reports on license usage and compliance status for senior management.
• Liaise with software vendors for licensing inquiries, renewals, and audits.
• Negotiate terms and conditions with vendors to optimize licensing costs.
• Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications in IT asset management or software licensing (e.g., ITIL, SAM, or similar) are a plus.
• Minimum of 5 years of experience in IT asset management or software licensing, preferably in a large organization or financial institution.
• Demonstrated experience with license management tools and software inventory solutions.
• Strong understanding of software licensing models and compliance requirements.
• Proven track record in process improvement and automation in IT operations.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

5 years required

Skills:

Compliance, Risk Management, ISO 27001

Job type:

Full-time

• Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
• Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
• Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
• Collaborate with IT and business stakeholders to balance business agility and IT risk.
• Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
• Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
• Regularly review existing policies and procedures to identify gaps and areas of improvement.
• Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
• Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
• At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
• Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
• Solid understanding of cyber security principles and data privacy regulations.
• Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Proven project management and leadership skills.
• Familiarity with cloud technologies and their governance requirements.
• Experience in a startup or tech-oriented environment.
• If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.

Experience:

4 years required

Skills:

Quality Assurance, Assurance, Industry trends

Job type:

Full-time

• Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP, e.g., by giving the customer confidence that we can help them achieve their desired business outcomes, including readying them for AI at scale, using Value Based Delivery.
• Understanding the critical levers that impact achievement of targets/ business objectives and planning ahead to overcome any associated constraints or risks.
• Continuously building their capabilities to meet MS/Customer priorities and personal ...
• Becoming your customers AI Ready transformation consultant by upskilling in workloads/scenarios that ready them to innovate with AI at scale. Use this knowledge at every opportunity to support customers in their AI journey.
• Understanding the focus areas for your role & team.
• Customer CentricityGathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
• Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner. Contributes to and understands how work aligns with customer success plan and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes. Supports customer/partner skilling and addressing identified capability gaps (e.g., skills, capacities) by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and adoption of technical best practices (e.g., architecture, well-architectured principles, required technical skills and roles) and enabling operational health and cloud readiness. Assesses and transfers knowledge to close customer/partner capability skill gaps, taking action through peers as appropriate. May identify and recommend most qualified partners to meet customer project needs.
• Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
• Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.
• Business Impact Identifies and anticipates issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.
• Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.
• Proactively uses knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations to identify and/or guide and support partners in developing growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution clarity, design, development, and deployment (including with and through partner technical stakeholders) and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
• Technical Leadership Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
• Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team. May obtain management support for assembling and leading a local virtual team.
• Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps.
• Specialty Responsibilities Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.*.
• Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportuniites through proof of concept and technical pre-sales support.*.
• Required/Minimum Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting.
• OR equivalent experience.
• 4+ years experience working in a customer-facing role.
• 4+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• MCAPSRegionsASEAN Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills:

Digital Marketing, Industry trends, YouTube

Job type:

Full-time

• You will work with high-profile, recognized client sites, where a small change can make a big impact.
• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the t ...
• Measures of success -.
• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency.
• Train and further develop existing team members on advanced SEO strategy development.
• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables.
• Train and further develop existing team members on advanced SEO strategy development.
• Client retention and growth of Agency to meet and exceed revenue targets.
• Fully managing all assigned clients requiring only high level oversight from Director on client s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.
• Client service.
• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.
• Strategy.
• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.
• Planning and Performance.
• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.
• Team Management.
• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing.
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.
• Relationship.
• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce).
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies.
• Positive relationships with suppliers and creation of new initiative to continue service expansion.
• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm.
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills - HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements.
• About mPlatform.
• m]PLATFORM is an advanced technology suite of flexible media planning applications, data analytics and digital services. The platform will improve advertisers ability to use audience defining insights from hundreds of data sources to find and communicate with their consumers across all media. [m]PLATFORM makes it possible for media planners at GroupM agencies to use the most detailed consumer data to achieve results for their clients. It is supported by a team of data scientists, technologists and digital practitioners from across GroupM specialist companies and Xaxis. [m]PLATFORM unifies data analytics and digital services including search, social, mobile, digital ad operations and programmatic into one team delivering a completely open and fully transparent data and technology architecture.
• For more information, visit https://www.groupm.com/tags/mplatform About Thailand.
• In a population of 66 million people, Thailand s mobile penetration is at a whopping 137% with smart phone penetration at 61%. Digital spend has grown 18% year-on-year since 2016 and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
• The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media and marketing communication markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.

Skills:

Industry trends, Scrum, Compliance

Job type:

Full-time

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience:

5 years required

Skills:

Java, Oracle, SQL, English

Job type:

Full-time

• Gather requirement and perform impact analysis on the existing system functionalities with respect to the new proposed changes.
• Create Functional Specification (FS) documents and prepare data mapping specifications.
• Provide adequate support to the development team in analysis and design.
• Support Development team in SIT investigations.
• Support in UAT testing - responsible to investigate the issues raised in UAT, and to co-ordinate with users during the UAT phase for all techno-functional queries.
• Assist Project Manager in the delivery of the project and on the coordination with various stakeholders.
• Meticulously help the team in delivering the project within the committed timelines.
• Maintain the risks and issues tracker and see them to closure.
• Closely liaise with the business partners and vendors for any changes that is being raised in the regulatory risk domain for reporting purposes.
• Bachelor or Master Degree in Computer Science, Software Engineering, Computer Engineering ICT, IT or any related technical field.
• At least 5 years of experience in the role of System Analyst, IT Specialist, Programmer Analyst.
• Background in Java programming, Software Design.
• Knowledge in Oracle SQL, PLSQL and Unix.
• Good knowledge in financial market products.
• Ability to learn and adapt quickly to a changing environment.
• Able to work independently with minimum guidance.
• Have good communication skills (to work with various Teams including users).
• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.
• Self-managed, team & result-oriented working style, friendly and compromise with Can-Do Attitude.
• Effective planning skill with managing people including stakeholders with senior management level.
• Fluent in English (Business Presentation proficiency).
• Familiar working with foreigner/expat, especially APAC Zone would be advantaged.
• Banking / Financial services background would be advantaged.

Experience:

8 years required

Skills:

Automation, Finance, Windows Server, English

Job type:

Full-time

• Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P.
• Deliver key global automation initiatives and digital project deployments.
• Collaborate with other functions, e.g. IT, R&D, Finance to establish/ implement new digitized technology.
• Manage and maintain healthy OT infrastructure (server, network, LAN, wireless, cybersecurity, PLC) to drive E2E SC control system improvement.
• Provide technical support in digitalization and OT infrastructure.
• Responsibilities:Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P: Lead automation tool development in order to improve efficiencies and drive productivity, e.g. real time performance dashboard, real time throughput loss, real time downtime, energy saving initiatives, yield prediction, etc.
• Develop and enhance digitized capabilities, e.g. introducing new digital technologies/ initiatives, providing trainings on digital projects.
• Identify opportunities and initiate projects for existing control systems and/or expansion of process management systems to improve efficiencies, accuracy, and reliability.
• Be a change manager/coordinator with all system integrators and 3rd party.
• Deliver key global automation initiatives and digital project deployments, e.g. MES, IDF, WMS, etc. Strengthen Global standardization and its road map.
• Collaborate with other functions, e.g. IT, R&D, Finance to establish/ implement new digitized technology.
• Manage and maintain healthy OT infrastructure (server, network, LAN, wireless, cybersecurity, PLC) to drive E2E SC control system improvement. Manage OT technology and system upgrades to maintain the value and concurrency of the plant operation systems.
• Implement infrastructure system specification and change control procedures to enforce standard software, hardware, and network implementations for reliability, consistent information is delivered across the business managers.
• Support Global Cybersecurity program transformation. Participate in cybersecurity review and design meetings.
• Provide IT/OT technical leadership for the control specialists in role at site level.
• Deploy Control & Information Systems audits and establish action plan to improve automation management.
• Support DVC/MES projects implementation for all sites.
• Facilitate monthly and quarterly reviews to OT Sector Lead and Site Leadership teams.
• Facilitate the scheduling of Microsoft security patching and compute asset maintenance.
• Work with facilities team to manage compute asset inventories.
• Provide technical support in digitalization and OT infrastructure.
• Qualifications:Bachelor of Engineering/ Information Science or related field. Postgraduate is preferable.
• Strong IT Network system which include TCP/IP, WAN, LAN, WLAN, VLAN, ASA, WLC, RSA, VPN, Cloud.
• Excellent in Compute & EUC technology, windows server, Citrix, VM Ware, HA, DB, SQL, EPR, SAP, Oracle, SSL,.Net.
• Good knowledge and familiar with of Cybersecurity concepts and technology.
• Comprehensive technical knowledge but not limit to the following Wonderware Historian and in touch software, Allen.
• Bradley PLC hardware and software, industrial networks, SQL programming.
• Fundamental knowledge of PLC, HMI and Automation systems through qualifications and/or experience.
• Excellent team driver and player, self-starter, self-motivating, be able to deal with uncertainty and complexity.
• Good interpersonal skills with ability to influence/ drive across all levels of stakeholders in the organizations.
• Understand cultural diversity to provide sensitivity and flexibility in responding and manage multicultural teams/ stakeholders.
• Ability to explain complex technical issues/solutions to a non-technical audience.
• Good communication in Thai and English.
• Good knowledge and experience in Lean/ Six Sigma methodology.
• More than 8 years experience in in IT/OT/ automation projects and FMCG Supply Chain business (Food area preferable).
• Ability to demonstrate basic skills in high-level language programming.
• Project management as a team lead, member, consultant in cross functional, cross-geographical and across multiple culture environment.
• Ability to apply Lean/ Six Sigma methodology.
• Ability to set and prioritize short, mid and long-term objectives.

Experience:

3 years required

Skills:

Java, Python, Scrum

Job type:

Full-time

• Engaging with product owners, architects, and other specialists you'll design world-class solutions to address our customer needs.
• Providing design recommendations, developing, and integrating programs per written specifications. Occasionally to frequently responsible for writing moderate to complex design specifications.
• Build and maintain efficient, reusable, reliable and secure code based on User Stories.
• Working within a multi-functional agile team, you'll develop enterprise software, adhering to company standards and established software methodology.
• Through participation in refinement and planning sessions, you'll work with other team members to analyze development requirements, provide design options and complexity estimates, and agree how to deliver the requirements.
• Translating business and technical requirements into detailed design specifications for application code and modules.
• Work closely with team members to set timeframes of the assigned User Stories and details milestones to meet customer and business needs.
• Demonstrating a consistent focus on your good quality of software deliverables through the creation and execution of automated tests using Agile/Scrum process.
• Identifies ways to improve the operation of own area and the team to achieve efficiencies and results.
• Provides technical support to operations or other development teams.
• Doing code review with junior staff to ensure the good quality of code and drive on test automation.
• Actively participating in Scrum meetings, you'll give timely status updates on areas for which you are responsible and call out issues/blockers of project.
• Identifies ways to improve the operation of own area and the team to achieve efficiencies and results.
• Required Skills Master/Bachelor s Degree in Computer Science, Computer Engineering or related discipline.
• 3+ years of experience working in software development or related fields.
• Strong skills and experience developing applications in Java and/or Python or other relevant languages.
• Solid technical background with understanding of programming styles, frameworks, design patterns and unit testing.
• Experience in at least one CSP (AWS, Azure, GCP) with a range of tooling (S3, Lambda, ECS, EC2 for example).
• Experience in at least one of Snowflake, BigQuery, Databricks, Apache Spark.
• At least two programming languages (Java, Python, Go,.NET/C#).
• Experience in relational databases (for example Postgres).
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Good communication skills, both verbal and written.
• Skill for writing clean, readable code and reusable components.
• Experience with Test Driven Development and / or Behavior Driven Development.
• Desired Skills Practical experience with cloud-native application development, preferably AWS.
• Experience on the following technologies: AWS (EC2, ECS/EKS, S3, Lambda, IAM, API Gateway etc.),cloud database technologies (AWS RDS, DynamoDB, Aurora, Postgres, Azure SQL, etc.), and cloud streaming service ( KDA, Kinesis, SQS).
• Go/Rust.
• Docker.
• Experience in Snowflake.
• Experience in Databricks.
• Experience in Apache Spark.
• Experience in BigQuery.
• Experience with Microsoft Azure.
• Experience in SQL database, Nosql database, JSON document.
• Experience in Elasticsearch / Opensearch.
• Kubernetes.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.