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Experience:

6 years required

Skills:

Problem Solving

Job type:

Full-time

• Organizes and oversees the on-the-job process training program which includes developing the trainer certification procedures, process training methodology, a policy to govern the program, a continuous improvement plan, and tools to enable trainer/training supervision.
• Trainer certification includes both classroom and on-the-job components.
• Develops the "train-the-trainer" class and teaches critical pieces of it, develops trainer certification process and evaluation tools, coordinates operator training wit ...
• Consults with operators, trainers, engineers, managers to identify and address technical and process performance deficiencies.
• Investigates process/performance problems.
• Helps define performance requirements, formulates recommendations, designs the learning component of solution, initiates appropriate actions, and evaluates results.
• Creates or promotes opportunities for Celestica operators with area educational institutions (e.g. community colleges, technical training institutes).
• Forms and maintains partnerships with area community colleges and technical training institutes and collaborates on creating/adapting curriculum.
• Knowledge/Skills/Competencies.
• In-depth knowledge of technologies, including: through-hole, surface mount, surface mount fine/extra fine pitch, and associated modification and repair techniques.
• IPC Class A Instructor Certification.
• Very strong presentation, teaching and coaching skills.
• In-depth knowledge and understanding of documentation processes & quality systems.
• Strong understanding of ISO standards.
• Excellent analytical and problem solving skills.
• Ability to effectively communicate with a wide variety of internal and external customers or suppliers.
• Proficient in computer applications including Windows NT, Lotus Notes, MS Office Suite, and Documentation control systems.
• Ability to communicate effectively, both verbally and in writing, to a diverse group of internal and external customers and suppliers.
• Ability to communicate effectively, both in one-to-one and group situations.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

2 years required

Job type:

Full-time

• Monitor, track and control sales performance on PCS system.
• Manage and optimize dialer systems (e.g., predictive dialers, auto-dialers,manual-dialers) to enhance call efficiency and connect rates.
• Analyze dialing metrics, lead conversion rates, and overall campaign performance to identify areas for improvement.
• Work closely with sales and marketing teams to align lead generation strategies with business goals.
• Generate and present regular and ad-hoc reports on lead performance, dialing statistics to senior management.
• Ensure all dialing practices comply with relevant regulations and company policies.
• Bachelor s degree in Business, Marketing, or a related field.
• Proven experience in lead management and dialer systems.
• Familiarity with CRM or telephony software (e.g., Salesforce, PCS, Genesys) and dialing technology.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Job type:

Full-time

• Web Application Penetration Testing Lead (Specialist - Manager).
• Home Country: Thailand.
• Critical Success Factors.
• Web, Mobile, and API Security Testing - Proficiency in testing modern web applications, mobile apps (iOS & Android), and APIs (REST, GraphQL, SOAP).
• Penetration Testing Tools & Techniques - Hands-on experience with Burp Suite, OWASP ZAP, Postman, MobSF, Frida, and other pentesting tools.
• Offensive Security Certified Professional (OSCP).
• OWASP Top 10 & API Security Best Practices - Strong understanding of OWASP Top 10 for Web, Mobile, and API Security (OWASP MASVS, OWASP API Security Top 10).
• Language - Ability to converse & write in both Thai & English - as you will be engaging internal & external stakeholder in both languages.
• Client & Project: We are seeking a new talent to join the Security team where you will have the opportunity to collaborate in a vulnerability assessment and penetration testing project for H&PS clients. We are looking for experiences in the following skills:.
• Conduct thorough penetration testing on various platforms and devices.
• Engage with multiple teams and contribute on key decisions.
• Collaborate with the security team to identify vulnerabilities and recommend solutions to ensure outcomes are reached effectively.
• Effectively manage both internal and external stakeholders to ensure synergy.
• in penetration testing, vulnerability assessments, or cybersecurity.
• Bachelor s degree in Computer Science, Information Security, or a related field (optional).
• 5+ years of experience in penetration testing, vulnerability assessments, or cybersecurity..
• All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..
• The Organization.
• 1) Technology.
• 2) Strategy & Consulting.
• 3) Interactive.
• 4) Operations.
• As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.
• With more than 800,000 employees worldwide in 200 cities across 120 countries Accenture also operates more than 100 innovation hubs, developing solutions for cloud, finance, and other industries.

Experience:

No experience required

Job type:

Full-time

• Manage projects as required on initiatives to ensure they are delivered on time, within budget, and actively tracked. .
• Ability to work on large initiatives independently. .
• Act as scrum master to ensure complete delivery of work for a Sprint/Release. By ensuring artefacts are complete and ready for development to begin and assisting teams. .
• Creation of project artefacts: Project Request (PR), Request for Proposal (RFP), Project Initiation Document (PID), Business Requirements, Functional Requirements, Use case, Flow charts, Project Solution Architecture Plan (PSAP), etc. in various formats, for any initiatives related to Disruptive Digital Solution. .
• Facilitate workshops & stakeholder sessions to elicit requirements and specifications for artefacts & deliverables. .
• Support Disruptive Digital Solution Documents before being distributed.
• Must have experiences in Technical Lead, Squad Lead, or related fields. .
• Familiar with Software Development Life Cycle and Change Management Process. .
• Has experience in Java spring boot, SQL, and ETL.
• Experience in implementing and supporting large scale project/system in Banking is preferred. .
• Analytical skills and the ability to see the connections between layers of business operations. .
• Ability to consult management and engineering teams with technical advice.

Skills:

Sales, Business Development, Negotiation

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Business Planning and Strategy Lead (Specialist).
• Develop and execute comprehensive business strategies to achieve company goals.
• Identify and analyze market trends and opportunities to inform strategic planning.
• Create and present business plans, proposals, and strategies to stakeholders.
• Execute and implement business strategies to ensure successful outcomes.**.
• Collaborate with cross-functional teams to ensure alignment and successful execution of business initiatives.
• Influence and work effectively across teams without direct authority.**.
• Work in a dynamic environment with a project or goal-based working style.
• Handle and manage business issues, prioritizing them effectively.
• Proactively identify potential business challenges and develop solutions to address them.
• Engage with enterprise customers to understand their needs and provide tailored solutions.
• Monitor and evaluate the effectiveness of business strategies and make adjustments as needed..
• Proven experience in business strategy, planning, and execution.
• Strong business acumen and understanding of enterprise customer needs.
• Excellent analytical and problem-solving skills.
• Ability to think proactively and address potential issues before they arise.
• Strong communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Degree in Business Administration, Marketing, or a related field.
• Experience in the Cloud or reseller business.**.

Job type:

Full-time

• Prepare detailed analysis of engineering and manufacturing processes, including site visit, client interviews, current flow validation and development of automated flow charts detailing process steps, hand offs and decision points
• Identify engineering and manufacturing cases for improvement and value proposition related to the cases for clients
• Develop control strategies and PLC programs following clients needs
• Recommend and apply automation and automated system implementation to improve production efficiencies, reduce costs, enhance employee safety, and to assure consistent product quality
• Provide technical on-site solution support to clients, answering complex questions on function and usage of product
• Serve as primary support liaison between company and clients, conveying client feedback to solution development
• Maintain a high level of enterprise competence, coordinate development and assignments, including identifying, capturing and sharing engineering and manufacturing expertise
• Map the board room to shop floor approach and processes of clients
• Lead engineering and manufacturing workstream by delivering accountable tasks on time, within budget and in line with client expectations
• Engage specialists in ecosystem as needed to ensure the success of sales opportunity and project delivery
• Support practice development activities
• Support sales activities and bids.
• Master proficiency in IoT Manufacturing and Manufacturing Execution System (MES)
• Expert proficiency in Automation System Functional Design and Business Process Re-Engineering (BPR)
• A Minimum 7 years relevant Instrumentation, Control & Automation design experience, preferably with consultancy experience
• Bachelor s Degree in a related engineering discipline; electrical, mechatronics, mechanical, industrial or production engineering
• Good understanding of the Industry 4.0 transformation & Digital Transformation of the supply chain and manufacturing
• Strong industry knowledge in Food & Food Ingredient and/or Industrial manufacturing
• Experience in analog and digital design, including system integration conceptual knowledge
• Experience in creating process for workload automation, mainframe reports and reconciliation, including troubleshooting and analyzing workload automation processes
• Good understanding of automation engineering, industrial control systems, instrumentation and measurement
• Ability to work with shop floor people at client sites
• Strong skills in developing and presenting clear and concise solution briefings
• Exceptionally strong verbal and written communication skills with both Thai and English required
• Good interpersonal and organizational skills.
• Experience in SCADA Control Systems, including storing, logging and reporting all data that the SCADA system aggregates using Historian is advantage.
• Expert proficiency in SAP related to Manufacturing, Asset Management, Inventory & Warehouse Management
• Experience in Design Thinking and Agile approaches with ability to ensure the project success on time and within budget
• Strong business acumen with the ability to understand business issues and identify business opportunities and value propositions.

Job type:

Full-time

• Confirm that the construction and equipment of a process are in accordance with design specifications.
• Assure that adequate safety, operating, maintenance and emergency procedures are in place.
• EDUCATION.
• BSC. In Chemical Engineer, Loss management Engineer or Fire Engineer or Safety Engineering at least 10 years experience of practical orientated.
• EXPERIENCE.
• High level of expertise, experience and judgment to influence current and future company fire protection engineering plans, fire and safety engineering, technical standards, specification and design practices.
• Positive influencing: ability to convince others, gain agreement or acceptance of plans activities and ability to move others willingly towards a desired goal or course of action.
• Knowledge of risk analysis, process safety management, major incidents investigation and safety audits.
• Excellent communication and interpersonal skills.
• Strong analytic thinking and problem-solving skills.
• Proficient in Microsoft, PHAST, PHA-Pro applications.

Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Risk Management, Contracts, Compliance

Job type:

Full-time

• Project Planning: Collaborate with stakeholders to define project objectives, scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets.
• Team Leadership: Lead cross-functional project teams, including infrastructure engineers, technicians, and other specialists, to ensure effective project execution.
• Resource Management: Allocate and manage project resources, including personnel, equipment, and materials, to meet project goals and timelines.
• Risk Management: Identify, assess, and manage project risks. Develop risk mitigation strategies to minimize potential disruptions.
• Vendor Relations: Liaise with external vendors and suppliers to procure necessary equipment and services, negotiate contracts, and ensure compliance with project requirements.
• Budget Control: Monitor project budgets and expenses, ensuring cost-effective project execution. Prepare and present financial reports to stakeholders.
• Quality Assurance: Establish and enforce quality standards for infrastructure projects. Conduct quality checks and inspections to ensure compliance.
• Timeline Adherence: Manage project schedules, milestones, and timelines. Implement effective project management tools and techniques to track progress.
• ROLE & RESPONSIBILITY.
• Communication: Maintain clear and consistent communication with project stakeholders, providing regular updates on project status, risks, and milestones.
• Issue Resolution: Identify and address project issues and obstacles promptly. Collaborate with teams to find solutions and keep projects on track.
• Change Management: Manage changes to project scope, schedule, and objectives. Assess change requests and their impact on project outcomes.
• Documentation: Create and maintain comprehensive project documentation, including project plans, reports, and documentation of lessons learned.
• Quality Control: Implement quality control processes and ensure that infrastructure projects meet established standards and specifications.
• Post-Implementation Review: Conduct post-implementation reviews to evaluate project success, gather feedback, and identify areas for improvement.
• EDUCATION.
• Bachelor's degree in a relevant field; PMP certification is advantageous.
• Exceptional leadership and team management skills, with the ability to motivate and guide project teams.
• Effective communication and interpersonal skills for stakeholder engagement and collaboration.
• Solid understanding of risk management principles and experience in developing risk mitigation strategies.
• Budget management skills for controlling project costs and expenses.
• Problem-solving abilities and a proactive approach to addressing project challenges.
• Adaptability to changing project requirements and priorities.
• EXPERIENCE.
• At least 5 yrs. experience as an Infrastructure Project Manager, managing complex infrastructure projects from initiation to completion.
• Strong technical knowledge of infrastructure components, including servers, storage, networking, and data centers.
• Proficiency in project management software and tools for scheduling, resource allocation, and reporting.

Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Job type:

Full-time

• At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
• Revenue Operations Business Partner
• Collaborates closely with sales management in order to provide valuable performance insights and recommend related actions to achieve revenue generating business priorities. Leverages, adopts, and implements standard processes and systems to keep operations lean and insights consistent throughout the engagement. May be focused on a particular solution or corporate topic or on a region or country.
• Analyzing business performance and priorities to help accelerate revenue generating business decisions through insight
• Identify business improvement initiatives and project manage execution thereof
• Follow defined processes and coach sales leaders to leverage the same in order to reach company-wide compliance.
• GRO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GRO areas (incl. License, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).
• Become a trusted advisor: act as consultant and change agent to drive the right behaviors into the field, focusing on simplification, structure and business impact.
• Understand your business: in terms of field requirements and operational processes to enable the successful alignment between the two for efficient execution.
• Drive adoption: plan priorities, positioning the change, and collaborate with the Centers of Expertise on rollout and enablement.
• Accelerate decision-making: interpret information, leverage insights, and utilize the right tools to provide strategic insight or guidance to sales leaders.
• Create a close-loop between Center of Expertise and Field: Provide feedback, share requirements, highlight concerns, opportunities and successes. Volunteer your business area/geography to incubate processes or tools.
• Execute: Establish accountability for effective end-to-end execution including the collaboration with Managed or Shared Services as well as other related teams within SAP.
• Manage your stakeholders: Understand your stakeholders and enable a one-team approach for greater transparency and impact, expanding process standards to other lines of the business when of benefit.
• Your internal customers are Sales Managers, your core stakeholders are Operations Centers of Expertise, peer Business Partners, and Managed/Shared Services. You may also closely collaborate with HR, Finance, and Marketing.
• Revenue Operations Business Partners exist on global, regional, and local level. Their role focus may vary depending on their respective global, regional, or local sales managers.
• Market Unit Business Partners - may hold dual-roles in which you focus some of your time on one specific process. The majority of your time should be dedicated to assigned Business Area Sales Leaders.
• Business Area Business Partners - have a priority focus on influencing the respective sales leaders to enable that standards are cascaded throughout the Business Area/Line of Business, aligning with local, regional, or global Business Partners on disconnects or opportunities.
• In general, Revenue Operations Business Partners should have a solid understanding of all operations processes, tools, and services. From an annual perspective, most of your focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management and Go-to-Market. You will support the Forecasting process but optimize your time investment as automation increases.
• Revenue Operations Business Partners may volunteer for or join specific projects identified within GRO Operations scope and as relevant to their role focus and stakeholders.
• Their sales managers' success and feedback
• Increased productivity through adoption of standards (tools & processes)
• Speed to execute through increased transparency and by sharing successes/learnings.
• Responsible for delivery of outcome of assigned projects or areas of responsibility
• internally recognized senior on complex technical and business matters
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
• collaborates in devising long-term concepts
• may include team lead or supervisory responsibilities.
• Complexity
• Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
• works independently on topics while setting priorities having sole responsibility
• provides regular project status and updates
• decisions/solutions can enhance essentially current and future design and strategy
• enhance complex systems & processes.
• Experience
• Advanced technical or business skills and special knowledge in one / several areas
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
• typically several years experience with increasing amount of responsibility.
• Communication
• builds and maintains partnerships with internal and external customers and partners
• contributes actively to build common ground for cooperation
• communicates clear and conveying processes & policies in a way that others can understand
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.

Experience:

5 years required

Job type:

Full-time

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operations, data center, or facility operations experience.
• 2 years of experience in critical facilities management, including facility, technical, and team management.
• Preferred qualifications:Master's degree in a related Engineering field.
• Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
• Ability to develop and grow team members, through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
• As a Data Center Facilities Manager, you will be responsible for leading a team in 24/7 Data Center operations. You will be responsible for working towards Service-level agreements (SLAs) with internal teams on uptime, efficiencies and cost. You will grow the campus team to meet the needs of the business, and leverage technical talent across the campus and identify key hiring needs for regional data centers.In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs in emergency situations or abnormal conditions, you will manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesPlan and execute campus operational budgets, expense forecasting and manage established budgets.
• Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
• Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
• Empower your team through hiring, talent development, and career support. Integrate Google-wide strategy with internal and external partners, ensuring aligned goals.
• Implement and drive the safety culture at the site. Lead by example, deliver results, develop people, and build community.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Skills:

Industry trends, Scrum, Compliance

Job type:

Full-time

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.