- No elements found. Consider changing the search query.
Experience:
5 years required
Skills:
Industrial Engineering, Project Management, English
Job type:
Full-time
Salary:
negotiable
- ควบคุม วางแผน จัดการงานซ่อมบำรุงเครื่องจักร ให้มีประสิทธิภาพ.
- วางแผน การใช้ Utility ให้มีประสิทธิภาพ ควบคุมต้นทุนพลังงานให้เป็นไปตามงบประมาณประจำปี.
- ควบคุมดูแลระบบบำบัดน้ำเสีย ให้สอดคล้องกับกฎหมายต่างๆ.
- ควบคุมการจัดการวัสดุอะไหล่คงคลังให้มีประสิทธิภาพ.
- ดำเนินการและติดตามความคืบหน้างาน project ของหน่วยงาน.
- สอนงาน และ จัดทำแผนและดำเนินการด้านการเพิ่มความรู้และทักษะในงานวิศวกรรมให้กับช่างได้.
- งานอื่นๆตามที่ได้รับมอบหมาย.
- เกี่ยวข้องกับสาขาวิศวกรรม.
- ประสบการณ์ในสาขาอาชีพที่เกี่ยวข้อง 5-8 ปีขึ้นไป.
Skills:
Project Management, Industry trends, English
Job type:
Full-time
Salary:
negotiable
- Architecting the Lending Platform: Develop a detailed target domain architecture for the end-to-end lending platform, conducting a thorough fit/gap analysis of existing capabilities and platforms.
- Technical Strategy: Provide expert recommendations on the optimal technical stack for the E2E lending process, aligning with business objectives and industry best practices.
- Implementation Leadership: Create and execute a robust implementation plan, prioriti ...
- Collaboration: Work closely with cross-functional teams to ensure alignment and effective execution of the lending platform strategy.
- Proven track record in leading complex technical projects within the lending industry.
- Deep understanding of lending processes, regulations, and industry trends.
- Strong architectural design and problem-solving skills.
- Expertise in evaluating and selecting technology stacks for lending platforms.
- Excellent project management and organizational abilities.
- Strong communication and interpersonal skills to effectively collaborate with diverse stakeholders.
Skills:
Finance, ERP, Project Management
Job type:
Full-time
Salary:
negotiable
- Oversee the daily operations of POS systems in over 2,000 retail branches.
- Ensure systems are functioning efficiently, and coordinate timely maintenance and upgrades.
- Monitor and resolve any system issues to minimize downtime and impact on store operations.
- Solution Development and Deployment:
- Collaborate with IT, operations, and external vendors to identify and implement POS solutions.
- Lead the testing, deployment, and integration of new POS technologies and software updates.
- Ensure all POS solutions comply with company standards and industry regulations.
- Team Leadership and Development:
- Manage a team of POS specialists, providing guidance, training, and performance evaluations.
- Encourage a culture of continuous improvement, innovation, and customer-centric service.
- Plan and allocate resources effectively to meet operational and project deadlines.
- Operational Efficiency and Reporting:
- Develop and implement standard operating procedures (SOPs) for POS system usage and troubleshooting.
- Analyze data to track performance, identify areas for improvement, and report findings to senior management.
- Manage budget allocations for POS system operations and upgrades.
- Stakeholder Collaboration:
- Work closely with internal stakeholders, including IT, finance, and store management teams, to ensure the POS system meets business needs.
- Act as a liaison with external vendors and service providers for system support and maintenance.
- Education and Experience:
- Bachelor s degree in Information Technology, Business Administration, or a related field.
- Minimum of 9 years of experience in POS system management or other Technology, with at least 3 years in a supervisory or management role.
- Experience in the retail industry is preferred.
- Technical Skills:
- Strong understanding of POS systems, hardware, and software.
- Experience with system integration, configuration, and troubleshooting.
- Familiarity with ERP systems and retail management tools.
- Leadership and Management Skills:
- Proven ability to lead and manage a team effectively.
- Strong organizational, problem-solving, and project management skills.
- Excellent communication and interpersonal skills.
- Other Competencies:
- Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
- Detail-oriented with strong analytical skills.
- High level of integrity and professionalism.
Experience:
5 years required
Skills:
Software Development, MongoDB, SQL, UNIX, English
Job type:
Full-time
Salary:
negotiable
- Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
- Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
- Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process, either directly or through user-friendly guides.
- Follow up with customers to ensure the issue has been resolved.
- Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
- Keep customers happy.
- Strive to exceed the expectations of customers and colleagues alike.
- BSc/BA in IT, Computer Science,Software Engineer or relevant field.
- At least 5 years experience in Application Support or Software Development Team.
- Proven experience as a IT Technical Support Specialist or similar role.
- Tech-savvy with working knowledge of technology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- The Job requires a technical background, preferably chemical acquired either through formal education and/or.
- experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
- Drive and ability to deliver the result without supervision.
- Excellent communication and presentation skill, fluency in English.
- Ability to travel within country and aboard.
- OTHER REQUIREMENTS.
Experience:
5 years required
Skills:
Business Development, Energetic, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!.
- Are you passionate about developing talents, building a world-class organization, and making a positive impact to our business?.
- The High Jewelry Manager, Thailand & Vietnam is responsible for Drive sales, client development activities for High Jewelry, Prestige sales and VIC/VVIC client development activities such as High Jewelry events, Customized Orders and Tiffany High Jewelry Watches. Key role in developing active and lapsed high potential clients, recruit ...
- Key Accountabilities.
- Grow and develop the High Jewelry business in Thailand & Vietnam.
- Maximize high ticket sales opportunities through intensified clienteling efforts and events participation.
- Strengthen and cultivate relationships with new high jewelry customers to meet High Jewelry yearly sales plan.
- Optimize all customer engagement opportunities relating to key business initiatives.
- Consistently, accurately and appropriately capture all customer data and all actions taken in support of building and developing lasting client relationships.
- Work with Client Relations on CRM program for our top Tiffany Registered customers.
- Participate with market leaders, store leaders, and Regional High Jewelry Director - South Asia Pacificto define and implement HJ Business Development Strategy.
- Develop a strong knowledge of High Jewelry/UHNW Business by market.
- Customer Development and Prospecting.
- Assess local market opportunities to implement effective strategy to prospect right networks to cultivate new high jewelry clients.
- Support Private Client team and Client Advisors in building High Jewelry portfolio client list both within the store and outside of the store environment.
- Provide weekly report on outreach contacts made to date and any sales update.
- Strategize with HJ Community for creating desire, closing sales and managing customer objection.
- Planning and organizing of local HJ Events.
- To propose individualized treatments tailored to Tiffany various client needs- Be the lead facilitator for all HJ Transfers and Custom Design Orders.
- Work with merchandising to select and maximize local HJ assortment.
- Develop and build HJ Selling Capabilities (Coaching & Training).
- Motivate and support all Client Advisors but more specifically Private Client Managers and Advisors on all High Jewelry Opportunities.
- Partner with Store Leaders, Retail Coach and Retail Learning Manager - South Asia Pacific on High Jewelry Training for Thailand & VietnamGeneral Training (In-store colored stone training, colored stone workshops).
- Event Training (Travelling collections & Overseas Events).
- Making sure CAs have all relevant information accessible in regard to HJ.
- Be a source of selling points and competitor analysis.
- Creation of material that can facilitate HJ sales (education decks & price lists).
- Plan HJ Target distribution and timely forecast on sale.
- Improve HJ capabilities through education and regular coaching of team to cultivate and close sales (Clienteling).
- Provide technical knowledge and clienteling expertise in store and at events to elevate client experience and provide sales support to HJ activators & all other Client Advisors.
- Share knowledge on latest market movements, auction prices, competitor offerings.
- Support CA to sell HJ for their first time & grow the population of HJ sales.
- Strengthen selling of colored stones.
- High Jewelry Ambassador.
- Represent markets in all High Jewelry related Global meetings/events.
- Demonstrates professionalism and champions customer focus as the High Jewelry Ambassador.
- Provide feedback on what would help High Jewelry initiatives in these markets.
- 5+ years of retail/relevant business development experience in luxury industries preferred.
- Possess the passion for Tiffany & Company brand to share knowledge on a range of products, stones, history and services to convey Tiffany & Company heritage and values.
- Solid knowledge base on gemstone, jewelry and timepieces.
- Driven, energetic and independent. Thrives in meeting new people.
- Possess a full understanding of the Thailand and Vietnam marketplace and client demographic, established in HNW client hosting.
- Strong negotiation skills with excellent verbal and written communication and interpersonal skills.
- Proficient in MS Office, computer knowledge.
- Fluent in English & Thai.
- Bachelor s degree in business administration, Marketing or equivalent is preferred.
- GIA Certification is preferred.
- Other Languages is preferred.
Skills:
Sales, Business Development, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a sales role in software sales.
- Experience with security solutions or security software product.
- Experience selling to enterprise sector.
- Preferred qualifications:
- Experience in promoting cyber security solution and cloud-based security solutions.
- Understanding of broad range of security and networking technologies.
- Ability to work with sales engineers and customer technical leads to inventory existing software, define migration plans, and build business cases for migrations.
- Ability to provide accurate forecasting to the reporting manager regularly.
- Excellent leadership, influencing, and relationship development skills.
- Ability to communicate in Thai and English fluently in order to engage and support customers.
- As a Security Sales Specialist, you will help grow cybersecurity business by building and expanding relationships with customers. You will work with customers to deliver business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You'll lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying innovative ways to multiply impact. In this role, you will have shared responsibility to uphold and grow a team culture. You will partner with internal Google Cloud Platform Sales teams to grow their security businesses and drive overall value for Google Cloud Platform.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Be responsible for new business development via prospecting, qualifying, promoting, and closing software and hardware solutions, services, and products.
- Create and manage the channel partner network for products under the distribution product portfolio together with the Regional Channel Sales Manager.
- Provide account management to an existing territory and be responsible for quarterly and annual business goals.
- Manage client relationships through all phases of the business cycle providing a consultative solutions based sales process.
- Develop expertise in the entire Google Cloud's security portfolio (including Mandiant solutions and services) and be able to articulate product features, use cases, and differentiate them from the competition.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Skills:
Industry trends, Scrum, Compliance
Job type:
Full-time
Salary:
negotiable
- Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
- Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
- Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
- Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
- Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
- Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
- Oversee the development, configuration, and deployment of ServiceNow applications and modules.
- Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
- Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
- Assist in the creation of effort estimates, solution blueprints, and implementation plans.
- Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
- Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
- Provide guidance and mentorship to junior developers and technical teams.
- Lead project teams, ensuring that resources are effectively utilized and project goals are met.
- Stay updated with the latest ServiceNow features, enhancements, and industry trends.
- Skills and attributes for success.
- To qualify for the role you must have.
- Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
- Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
- Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
- Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
- Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
- Experience with Agile/Scrum methodologies.
- Familiarity with ITIL processes and frameworks.
- Ideally, you ll also have.
- Certified System Administrator (CSA).
- Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
- Any ServiceNow mainline certification.
- We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Experience:
6 years required
Skills:
Compliance, Social media, Budgeting
Job type:
Full-time
Salary:
negotiable
- Synthesizes and combines various business insights from his or her team, global best practices, proof points from experience with several countries and regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights.
- Orchestrates global teams across the organization to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer. Executes work against the overall business and technical strategy. Participates in business groups to determine needed resources.
- Applies deep expertise and thought leadership to identify the right industry prioritized scenarios (IPSs) and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leads with industry knowledge to support customers in solving issues. Helps to drive and create a board-ready message (e.g., sustainability) and controls for customers' compliance alignment.
- Trusted Advisor.
- Acts as the "virtual Chief Technical Officer (CTO)/Chief Digital Officer (CDO)" or "go-to" person in established, long-term relationships with technical decision makers (TDMs) and/or business decision makers (BDMs) at the CIO level, and via direct relationship advises on solutions and position Microsoft capabilities to best meet the customer's needs. Drives market share (e.g., cloud, on premise).
- Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
- Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., industry-solutions executives, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact.
- Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.
- Technology Strategy Formulation.
- Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., block identification, partner strategy) to identify and address gaps and drive end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
- Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation and driving technology adoption.
- Creates mid- and long-term (e.g., 12 or more months) technical and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Updates envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Ensures industry focus and alignment with Microsoft strategies.
- Leads the translation of the customer's business objectives and scenarios in conjunction with industry priority scenarios (IPS), Microsoft sales plays, and solution areas to develop effective Technology Architecture. Ensures that developed architecture influences cloud journey to position all Microsoft clouds and drive consumption, usage, and a higher share of customer potential and propensity (CPP).
- Technology Sales: Demand Generation and Orchestration.
- Develops and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to identify and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages partners and multiple channels (e.g., social media) to create demand.
- Lead industry and digital transformation acceleration (IDTA) with the extended account team, customer and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for industry prioritized scenarios (IPSs), sales plays, and solution areas. Increases the number of successful engagements over time, managing engagement pipeline with extended team to maintain velocity, and unblocking issues. Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
- Differentiated Value Proposition.
- Leads digital transformation for assigned accounts to drive business outcomes and create business value for customers by providing guidance and challenging customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale.
- Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex or high-risk Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.
- Mapping and Account Planning.
- Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework.
- Builds the bridge between customer business requirements and technology. Maps technical customer requirements and business scenarios to Microsoft technology platforms. Recognizes how technology platforms are evolving and orchestrates resources to deliver platforms that will ensure successful technology adoptions.
- Orchestrates internal teams, local partners, global system integrators (GSIs), and consulting firms to ensure sufficient technical resources for demand generation, when appropriate.
- Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plans and leads the account plan delivery for large, critical, and/or strategic accounts.
- Education and Thought Leadership.
- Leads customer technology engagement by engaging and influencing technical resources of customer, partner and Microsoft towards customer s digital transformation (DT). Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
- Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.
- Required/Minimum Qualifications.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience.
- OR equivalent experience.
- Additional or Preferred Qualifications.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
- 6+ years experience in relevant customer industry.
- 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
- MCAPSRegionsASEAN Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Experience:
3 years required
Skills:
XML, English
Job type:
Full-time
Salary:
negotiable
- Provide point of contact for customers and support over tickets regarding cytric product and queries.
- Provide Support & Consultation as SME through phone, emails & chat in case required.
- Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
- Designing test scenarios for problem cases, performing error analyses.
- Create documentation.
- Provide prompt assistance in the area of customer care.
- Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
- Appropriately escalate issues to leadership and other teams.
- Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
- Assist the team lead with documentation and processes.
- Serve as an escalation point in resolving customer service issues within the scope of a specialist.
- Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
- Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
- Reporting:
- Contribute business through reports and analysis (e.g. forecast),.
- providing qualitative feedback when needed.
- Analyse customer's business, operational and technical requirements (e.g. for internal reports).
- Support process improvement opportunities to drive operational efficiencies.
- Collaboration:
- Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
- Create documentation for internal and external use with incident resolution and/or training.
- Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
- Create and conduct training sessions when needed for a variety of audiences.
- Any other tasks assigned by your line manager in accordance with your skills and experience.
- Candidate profile.
- Minimum 3 years experience in working with Cytric.
- Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
- understanding of the Travel/Tourism Business.
- previous work experience in Customer Service or other relevant experience with strong technical affinity.
- Previous technical Customer Support experience.
- Solid PC and operating systems experience.
- Network knowledge.
- Log (xml) reading experience.
- Fluent in English.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
- 1