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Job type:

Full-time

• Prefer 3-5 yrs experience in the related environmental fields.
• EDUCATION (FOR RECRUITMENT).
• Bachelor in Chemistry, Chemical Engineering or Environmental Science/Engineering.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• ROLE & RESPONSIBILITY (FOR RECRUITMENT).
• To ensure timely advice and give the technical supports for operation staffs about efficiency and effective operating of the environmental impact such as the issues of the air pollution, wastewater pollution, industrial waste management system, etc. Including training, assessments, monitoring and recommend the good practices for continuous improvement. To organize, audit, analyst, coordinate, improve and report environmental performance to internal and external clients and regulatory bodies in order to comply with the environmental legislation and environmental sustainability development programs. Set up, develop, apply and implement environmental for sustainability management systems such as ISO14001, ISO26001, GRI, DJSI, CDM, CSR, etc., in order to follows TOP Group Sustainability Development Roadmap. To promote and raising awareness, at all levels of an organisation, of the impact of emerging environmental issues, whether legislative or best practice. To participate and dealing with Oil&Gas companies, government officials, local authorities and the communities with all environmental matters concerning issues. To implement and coordinate action plans / mitigation / projects follow Environmental Master Plan for ensuring the environmental licient to operate and sustainability development.

Job type:

Full-time

• วุฒิปริญญาตรี / โท สาขาสถาปัตยกรรมศาสตร์.
• มีประสบการณ์ 7 ขึ้นไป ด้านการออกแบบอสังหาฯแนวสูง.
• สามารถใช้โปรแกรม AutoCad, SketchUp ได้ดี.
• มีประสบการณ์งาน International Design..
• ผู้สนใจส่งจดหมาย พร้อมเอกสารสมัครงาน และรูปถ่ายมาที่ APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)อาคารชินวัตร ทาวเวอร์ 3 ชั้น 20
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
• Website: www.scasset.com.

Job type:

Full-time

• Responsible for reports/projects/activities related to Sales - Group Sales Support department.
• To gather, collate, summarized, review and analyze overall Sales - Group Sales Support data and activities.
• Review and approve documents for Exclusivity contract to control investment percentage.
• Responsible for projects and/or company projects/activities.
• Coordinate with Sales team to provide business analysis data and continuously improve data management/reporting platform.
• Internal Reporting (performance reports, Budget reports).
• Complete ad hoc reports upon management requests accurately under timing constraint.
• Job Skills & Qualifications.
• At least 3-5 years experience in Business Development and Sales analytic in FMCG industry is preferable.
• Experience working in a sales environment where understanding of strategic sales process and the steps necessary to drive sales results is required.
• Strong in business analysis and development.
• Strong analytical and strategic thinking.
• Good command in spoken and written English.
• Contact Information:-.
• Sermsuk Public Company Limited.
• Head Office. No. 90 CW Tower, Ratchadapisek Road,Huai Khwang Sub-District, Huai Khwang District, Bangkok.

Job type:

Full-time

• Lead complex negotiations with international telecom operators to secure optimal wholesale rates, services, and contractual terms for roaming agreements.
• Ensure that all deals support both immediate business goals and long-term growth objectives.
• Financial Analysis & Business Profitability:Conduct in-depth analysis of roaming-related costs and revenues to evaluate profitability.
• Identify growth opportunities and develop strategies to optimize financial performance in international markets.
• Partner Relationship Management:Cultivate and maintain strong, mutually beneficial relationships with global telecom partners, fostering long-term collaborations.
• Act as the primary liaison for international roaming partnerships, ensuring seamless communication and alignment on strategic objectives.
• Performance Reporting & Strategic Insights:Prepare comprehensive reports on wholesale roaming operations, including financial performance, market trends, and emerging opportunities.
• Provide data-driven insights and strategic recommendations to enhance service offerings, operational efficiency, and market positioning.
• Education (Degree / Major): Master s degree MBA, Finance, Economics or others
• Working experience: 5 Years in Business Negotiation / International Business / have experience in international wholesale business will be given special consideration.
• Expert area(s): Excellent in English writing and communication, Negotiation and coordination skills, Proficient in Microsoft Office.
• Other qualification: Exhaustiveness, Logical thinking, management skill, well-organize, fast learning, positive thinking, etc.

Skills:

Procurement

Job type:

Full-time

• Design & Develop solution to cover all required FBB & WIFI core network area and fulfill business and service requirement for Consumer, SME, Enterprise & FMC.
• Determine cost structure and propose best practice investment efficiency and control investment within assigned annual budget.
• Engage in exploration on new technology FBB & WIFI core network, data center and IT related system, which can lead to fulfill business requirements, evaluation and short listed for future procurement.
• Design and Develop network planning and operation tool to digitalize planning & operation process.
• Bachelor or higher degree in Computer, IT, or Telecom Engineering.
• At least 3-10 years experience in Mobile operator, Broadband network company especially in core network domain.
• Strong knowledge in Core Network (MPLS, BNG, DPI,CGN, DHCP, AAA) & IT System Infrastructure (Switch, Load Balance, Firewall/WAF, Server, Storage) Design/Planning.

Experience:

5 years required

Skills:

Data Analysis, Automation, Python

Job type:

Full-time

• Work with stakeholders throughout the organization to understand data needs, identify issues or opportunities for leveraging company data to propose solutions for support decision making to drive business solutions.
• Adopting new technology, techniques, and methods such as machine learning or statistical techniques to produce new solutions to problems.
• Conducts advanced data analysis and create the appropriate algorithm to solve analytics problems.
• Improve scalability, stability, accuracy, speed, and efficiency of existing data model.
• Collaborate with internal team and partner to scale up development to production.
• Maintain and fine tune existing analytic model in order to ensure model accuracy.
• Support the enhancement and accuracy of predictive automation capabilities based on valuable internal and external data and on established objectives for Machine Learning competencies.
• Apply algorithms to generate accurate predictions and resolve dataset issues as they arise.
• Be Project manager for Data project and manager project scope, timeline, and budget.
• Manage relationships with stakeholders and coordinate work between different parties as well as providing regular update.
• Control / manage / govern Level 2 support, identify, fix and configuration related problems.
• Keep maintaining/up to date of data modelling and training model etc.
• Run through Data flow diagram for model development.
• EDUCATION.
• Bachelor's degree or higher in computer science, statistics, or operations research or related technical discipline.
• EXPERIENCE.
• At least 5 years experience in a statistical and/or data science role optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis, Expertise in advanced Analytica l techniques such as descriptive statistical modelling and algorithms, machine learning algorithms, optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis.
• Expertise in advanced analytical techniques such as descriptive statistical modelling and algorithms, machine learning algorithms, optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis.
• Experience using analytical tools and languages such as Python, R, SAS, Java, C, C++, C#, Matlab, SPSS IBM, Tableau, Qlikview, Rapid Miner, Apache, Pig, Spotfire, Micro S, SAP HANA, Oracle, or SOL-like languages.
• Experience working with large data sets, simulation/optimization and distributed computing tools (e.g., Map/Reduce, Hadoop, Hive, Spark).
• Experience developing and deploying machine learning model in production environment.
• Knowledge in oil and gas business processes is preferrable.
• OTHER REQUIREMENTS.

Job type:

Full-time

• ศึกษา ติดตามแนวโน้มทางธุรกิจและโอกาสทางการตลาดของภูมิภาคอาเซียนอย่างต่อเนื่อง.
• วิเคราะห์และจัดทำแผนการดำเนินงานของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) โดยสอดคล้องกับพันธกิจของบริษัทได้.
• วิเคราะห์ตลาดและแนวโน้มทางธุรกิจเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ และการจัดทำแผนงบกำไรขาดทุนของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
• วิเคราะห์ และออกแบบโครงการวิจัย การให้คำปรึกษา การเขียนบทความเชิงวิชาการ และการพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูงให้เป็นไปตามแผนงานที่กำหนด.
• วิเคราะห์ และจัดทำข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
• วิเคราะห์ และจัดทำรายงาน การเขียนบทความเชิงวิชาการ การพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูง เพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
• วิเคราะห์ พัฒนาปรับปรุงเนื้อหา และจัดทำผลงานนำเสนอเพื่อการสร้างความร่วมมือ และสร้างรายได้ กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
• วิเคราะห์ และให้คำปรึกษาเพื่อการพัฒนาธุรกิจกับทั้งลูกค้าบุคคล ลูกค้าระดับหน่วยงาน เครือข่ายความร่วมมือทั้งภายในประเทศและต่างประเทศ.
• ดูแลการจัดการโครงการ/กิจกรรมต่างๆ ให้เป็นไปตามแผนงาน และแผนงบประมาณของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
• นำเสนอผลงาน/โครงการต่างๆ ของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
• รวบรวม จัดเก็บข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้อย่างเป็นระบบ.
• วิเคราะห์ จัดทำแผน และพัฒนาขีดความสามารถในการปฏิบัติงานของผู้ใต้บังคับบัญชา.
• ติดต่อประสานงานสร้างเครือข่ายความร่วมมือกับทั้งลูกค้าบุคคล และหน่วยงานภาครัฐ ภาคเอกชนเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ของบริษัท.
• งานสนับสนุนต่างๆ ด้านงานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญญาตรี - โท สาขาบริหารธุรกิจ / เศรษฐศาสตร์ / รัฐศาสตร์ หรืออื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์ 5-7 ปี ด้านการบริหาร บริหารโครงการ การพัฒนาธุรกิจ หรือด้านต่างๆ ที่เป็นประโยชน์ต่อการบริหารโครงการ.
• มีความสามารถในการใช้ภาษาอังกฤษได้ดี และหากสามารถสื่อสารภาษาอื่นๆในอาเซียน จะเป็นประโยชน์.
• มีทักษะในการสื่อสาร การเขียนบทความต่างๆ.
• สามารถประสานงานกับผู้อื่นได้อย่างมีประสิทธิภาพ มีมนุษยสัมพันธ์ที่ดี.
• สามารถการแก้ปัญหาเฉพาะหน้าได้ดี.
• มีความยืดหยุ่นในการทำงานและการเปลี่ยนแปลงต่างๆ.
• ไม่ย่อท้อต่ออุปสรรคต่างๆ ในการทำงาน.
• [email protected].
• Office of Human Capital - Thai Beverage Public Company Limited.

Skills:

Finance

Job type:

Full-time

• Support team head on developing strategy and action plan for Governance e.g. Shareholders, Board of Director, Company Regulations, etc.
• Work closely with SR Representative to develop and execute corporate sustainability and risk initiatives and strategies.
• Develop and execute an overall program management and change management strategy related to social.
• Support and consolidate social info on annual Sustainability reports.
• Support team head on developing policies, guidelines related to social sustainability.
• Engages with internal stakeholders (e.g. Board of Committee, PG/BU) and conduct sustainability assessments.
• Degree in business administration, economics, finance or related fields.
• Background in SR Representative.
• Knowledge in regulatory requirements, interpretations, and health and safety programs.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Skills:

Project Management

Job type:

Full-time

• Bachelor's degree in human resources, business administration, psychology, political sciences, or related field or equivalent work experience.
• 5 years experience in organization development, HR development, Recruitment, project management, or consulting.
• Background from FMCG, consulting firm.
• Ability to be self-directed and be an independent contributor to the team.
• Strong in analytical and critical thinking, problem-solving, and consultation.
• Office of Human Capital, Thai Beverage Public Company Limited..

Skills:

Research, Human Resource Management

Job type:

Full-time

• Partner with senior leadership to develop and implement effective HR policies and practices that will support the strategic growth of a business.
• Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
• Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development.
• Research and analyze employee trends to understand ways to increase employee engagement and retention.
• Master s degree or Bachelor s degree in Business Administration, Management, Human Resource Management, Economics or Political Science or related functions.
• Minimum 3 years in, human resource management, human resource development, and organization development, preferably in F&B, and Retails sector only.
• Analytical and goal-oriented skill and Experience in HR Business Partner is preferred Excellent Communication, Good leadership and people management skills.
• Sufficient knowledge in the labor regulations and laws.

Skills:

English

Job type:

Full-time

• Support team head on developing strategy and action plan for social e.g. Human rights, Occupational Safety and Health, Diversity Inclusion and Equality etc.
• Support team head on developing policies, guidelines related to social sustainability.
• Work closely with SR Representative to develop and execute corporate social related initiative and other sustainability activities.
• Monitor and report an overall social program management and strategy related to social.
• Monitor and assess social impact overall social program.
• Support and consolidate social info on annual Sustainability reports.
• Engages with internal & External stakeholders (e.g. Sustainability & Risk Representative, PG/BU).
• Degree in social development or related fields.
• Background in SR Representative and Corporate Affair.
• Knowledge in regulatory requirements, and health and safety programs.
• Good communication and presentation skills in English and Thai.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Experience:

3 years required

Skills:

Legal, Compliance, Project Management

Job type:

Full-time

• Directly support and collaborate with the Principal Counsel, FinTech Legal, in solving legal challenges, defining recommended approach for the commercial stakeholders, and providing strategic legal guidance to enable compliant delivery of Agoda's FinTech/Payments-related products.
• Collaborate with Fintech Legal Team and other teams in various departments to contribute to projects delivery.
• Assist Fintech team with any legal tasks assigned.
• Reviewing, negotiating, and advising Fintech commercial team in relation to the contracting works with payment services providers or other financial services products provider.
• Document processes and decisions in knowledge repositories, frameworks, and policies.
• Ensure compliance of Agoda's global payment collections such as contribute to front-end, and horizons scanning, and propose risk mitigation steps.
• Develop and maintain best practices in standard contract templates and Fintech product terms and conditions.
• 3 - 4 years of experience in M&A transactions or regulated sectors (financial services and/or banking sectors) in an international environment. Having experience in Fintech and Payment is a plus.
• Bachelor's degree in law from accredited universities. Having US laws background is an advantage.
• Strong project management skills and comfortable with handling multiple tasks.
• Proactive, hands-on attitude, well-organized, with excellent writing and articulation skills.
• Creative thinker with problem-solving abilities, and eagerness to learn and grow as an individual contributor.
• Experience in advisory, research, and operationalizing financial licenses.
• Passion for e-commerce, FinTech and payments.
• Relocation is provided, with a preference for candidates based in Bangkok. Singaporean residents may remain in Singapore.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Project Management, Research, English

Job type:

Full-time

• Operate Group PMO & Transformation Office by monitoring progress and benefits realization of projects, focusing on Transformation projects that drive transformative changes of ThaiBev Group.
• Support project tracking, financial planning, information, coordination and logistics management of Transformation Program.
• Support adoption & execution of ThaiBev Group s Project Management and Post-Implementation Review (PIR) framework, standard, system and tools with a focus on Transforma ...
• Provide expertise & support on project management framework, standard & governance to Transformation project teams, managing inquiries & requests, and fostering the adoption of standards.
• Produce reports & analyses through researches, interviews and fact-finding to drive high-impact projects and provide updates to top management on strategic progress.
• Support on coordinating with PMOs, Project Management Coordinators (PM Cos), and Transformation project teams to ensure alignment between strategic direction and project implementation.
• Conduct change management & communication of Transformation Program to a wider audience to promote about the program.
• Bachelor s degree or higher in Business Administration, Economics, or a relevant field.
• Minimum 3 years of professional experience in project management or a relevant field. Previous experience in change management is advantageous.
• Comfortable with ambiguity, able to work under pressure, and prioritize workload to meet objectives and deadlines.
• Excellent communication skills, both verbal and written, to convey complex matters effectively and appeal to a wide audience.
• Strong interpersonal skills and emotional intelligence, capable of working in a large cross-functional/country environment with individuals at all levels.
• Hard working, highly committed, driven and perseverant.
• Fluency in English and Thai.
• Proficiency in spreadsheet and presentation creation tools, as well as Internet research tools.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Experience:

2 years required

Skills:

Business Development, Market Analysis, Analytical Thinking, Problem Solving, Good Communication Skills, Thai, English

Job type:

Full-time

• Analyze market trends, retailer behavior, and industry activities to identify growth opportunities and recommend adjustments to trade engagement strategies.
• Prepare detailed reports on market conditions and industry analysis..
• Develop and implement programs and campaigns based on insights to drive sales and enhance brand visibility with our trade partners.
• Collaborate with internal and external stakeholders to ensure successful program execution and alignment with company objectives.
• Create performance metrics, track effectiveness, monitor performance, and provide feedback to adjust and optimize programs as needed.
• Conduct pre and post-analysis based on retailer feedback to measure program success..
• Contribute to the development and implementation of trade engagement plans and strategies, collaborating with commercial stakeholders to align them with company goals..
• Degree in Marketing, Business Administration, or a related field.
• Minimum 2 years of experience in trade marketing, sales, or a related role, preferably in FMCG.
• Strong analytical skills and ability to interpret market data.
• Excellent communication and interpersonal skills for building and maintaining trade partner relationships.
• Creative thinking and problem-solving abilities for innovative trade program strategies.
• Knowledge of sales fundamentals, commercial resource deployment, and trade and consumer frameworks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI).
• Proficiency in English and Thai (both written and spoken)..
• What we offer.
• Seize the freedom to define your future and ours. We ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone s contribution is respected; collaborate with some of the world s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provide endless opportunities to progress.

Skills:

Risk Management, Internal Audit, Accounting, English

Job type:

Full-time

• Support team head on developing Risk Management Process including tools and templates across ThaiBev Group.
• Facilitate risk Identification assessment and reporting of risks across ThaiBev Group with PG/BU Risk coordinators.
• Consolidate and Monitor risk and reporting structures including reporting dashboards, risk registers, templates and supporting documentation.
• Produce risk reports working with key contributors and support the analysis of significant risks and the appropriate mitigation measures.
• Conduct risk management awareness and capabilities across ThaiBev Group.
• Work closely with Internal Audit, Sustainability Development working Team and other Committee to ensure an enterprise risk management approach.
• Identify and analyze sector trends to continuously improve risk management approach, including the identification of gaps in processes and capabilities.
• Deliver the risk management knowledge and subject matter expertise and support to Executives and in the field to execute their risk management responsibilities.
• Degree in Accounting, International Development, Business Management or related filed.
• Experience in risk management / Risk management consulting.
• Experience in overseeing, supporting and/or establishing an ongoing risk management process.
• Good communication and presentation skills in English and Thai.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Skills:

Product Development, Compliance, Accounting

Job type:

Full-time

• Collaborate and liaise with external fund/investment managers.
• Monitor and analyze portfolio performance using quantitative methods.
• Actively monitor portfolio credit risk.
• Assist Head of Investment Management on portfolio duration management.
• Propose the use of derivatives to manage portfolio/investment risks and execute derivative transactions and FX hedging.
• Execute tactical/strategic portfolio rebalancing.
• Collaborate on foreign investment initiatives.
• Manage investment cashflow and support the Company s cash management.
• Provide investment insights to support new product development.
• Maintain investment system for portfolio management.
• Provide timely economic and market updates for portfolio management decision.
• Conduct annual review of investment policies.
• Ensure compliance with regulations and internal policies.
• Support internal and external auditing.
• Stay up to date on the latest accounting, regulatory and controls developments.
• Support investment projects and process improvements.
• Generate innovative investment ideas.
• Work on ad hoc assignments.
• Prepare detailed investment reports for FD/QD, ALMCO, MIC, IC, RMC and BOD.
• Provide coaching to team members to improve team capability and flexibility to support rapid changes in business needs..

Skills:

Finance, Accounting, Analytical Thinking

Job type:

Full-time

• Assess, evaluate, and analyze costs, finance performance, warehouse, and distribution performance.
• Provide recommendations for both short-term and long-term optimal cost plans.
• Drive and ensure the application of financial control frameworks (policies, procedures, and processes) within the Supply Chain and Production teams as deemed appropriate by the controller/internal control team.
• Review and ensure the accuracy of all month-end closing information and prepare monthly reports for relevant parties.
• Calculate and prepare transfer pricing for intercompany transactions.
• Monitor and track cost performance and cost-saving initiatives.
• Identify cost-saving opportunities in collaboration with business partners and prepare business case calculations and analyses.
• Perform other related duties as assigned..
• Bachelor s degree in finance, Accounting, Economics, or Engineering.
• Minimum 3- 5 years of experience in finance, with continuous support for Supply Chain and Production in financial decision-making.
• Ability to make primary decisions independently.
• Capability to join and contribute to meetings independently.
• Ability to gain trust and buy-in from business partners.
• Monitor and track financial performance against KPIs to drive business results.
• Strong logical and analytical thinking skills.
• Ability to interact with senior-level business partners directly and effectively (e.g., Heads, Directors, Chief Officers).

Skills:

Software Development, MongoDB, SQL

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

Job type:

Full-time

• Confirm that the construction and equipment of a process are in accordance with design specifications.
• Assure that adequate safety, operating, maintenance and emergency procedures are in place.
• EDUCATION.
• BSC. In Chemical Engineer, Loss management Engineer or Fire Engineer or Safety Engineering at least 10 years experience of practical orientated.
• EXPERIENCE.
• High level of expertise, experience and judgment to influence current and future company fire protection engineering plans, fire and safety engineering, technical standards, specification and design practices.
• Positive influencing: ability to convince others, gain agreement or acceptance of plans activities and ability to move others willingly towards a desired goal or course of action.
• Knowledge of risk analysis, process safety management, major incidents investigation and safety audits.
• Excellent communication and interpersonal skills.
• Strong analytic thinking and problem-solving skills.
• Proficient in Microsoft, PHAST, PHA-Pro applications.

Experience:

2 years required

Skills:

Budgeting, Data Analysis, ERP, SAP, SQL, English

Job type:

Full-time

• Collaborate with key stakeholders to gather business requirements for financial and operational planning..
• Build, manage, and maintain dynamic financial models using Anaplan implementation..
• Assist in the design and architecture of Anaplan models to support strategic initiatives and streamline FP&A processes..
• Partner with IT teams to integrate financial data from ERP, CRM, and other systems into planning tools..
• Contribute to ongoing improvement initiatives by identifying gaps and proposing solutions..
• Participate in training sessions to achieve Anaplan certification and develop technical expertise in model building..
• Bachelor s degree in Finance, Accounting, Economics, Data Science, or a related field..
• 2+ years of experience in FP&A, financial modeling, or business analysis..
• Prior experience with ERP systems (e.g., SAP, Oracle) or EPM tools (e.g., Adaptive Insights, Hyperion, Tableau) is a strong plus..
• Advanced proficiency in Microsoft Excel (e.g., Pivot Tables, Macros, and Data Visualization)..
• Strong analytical skills with a focus on financial data interpretation and reporting..
• Basic understanding of database tools (e.g., SQL) and data visualization platforms (e.g., Power BI, Tableau) is preferred..
• Willingness to learn Anaplan Model Building through hands-on training and certification programs..
• Excellent communication skills to interact with technical and non-technical stakeholders..
• Strong problem-solving abilities and attention to detail..
• Ability to work both independently and collaboratively in a team-oriented environment..
• Proactive mindset with a passion for continuous learning and improvement..
• At Ignite Idea, we specialize in delivering cutting-edge Digital Transformation, CRM, and customer-centric solutions that transcend conventional methods. With a keen focus on Salesforce, Adobe Document Cloud, and a myriad of other innovative technologies, we offer comprehensive expertise that extends beyond mere implementation..
• Workstyle and Culture.
• Hybrid, Flex Hour, but result oriented!.
• Create a positive and inclusive work environment that fosters creativity and innovation.
• Encourage open communication and collaboration between team members.
• Reward and recognize employees for their hard work and contributions to the company's success.