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Experience:

2 years required

Skills:

SAP, Production Engineering, Microsoft Office, English

Job type:

Full-time

• To coordinate with suppliers, warehouse, production planner in arranging production / delivery schedule in order to serve the demand.
• To closely monitor the actual supplier delivery against plan and the progress of actual production output against the agreed production plan.
• To support NPD planner in order to meet Launch/Re-Launch on time.
• To ensure sufficient control on material stock during products phasing in or out to minimize risk of write off obsolete materials.
• To regulary review on MOQ/MDQ matching with business requirement and call in all materials on daily basis under warehouse space and agreed stock level.
• To work with related functions and/or support project team with objectives to meet company direction, and supply chain management while maintaining the optimum supply chain cost.
• To analyze trends, identify weakness, areas of improvement, and benchmarks of satisfaction and recommend appropriate actions/* Perform other related duties as assigned.
• Bachelor s Degree in Supply chain, Statistics, Industrial Management, Economic or related field.
• 2 years experience in supply planning, production scheduling, material planning and/or inventory control.
• Experienced in SAP/APO or other software related to supply planning is advantage.
• Experienced with other software packages including Windows, and Microsoft Office.
• Good analytical, organizational, decision making, and presentation skill.

Skills:

Procurement

Job type:

Full-time

• Plan the procurement of raw materials and packaging materials carefully, considering average usage and material requirements planning (MRP) to ensure materials are always available and inventory levels are appropriate.
• Manage inventory levels and storage of raw materials and packaging materials efficiently.
• Ensure safe operations in line with company safety policies.
• Bachelor s degree in Industrial, Supply Chain Management, or related fields.
• At least 2 years of experience in manufacturing or supply chain and logistics.
• 0-2 years of experience in material procurement planning..
• Skills and Competencies:
• Communication, coordination, and follow-up skills
• Proficiency in Microsoft Office, SAP.
• Knowledge of ISO management systems.
• Good Communication in English..

Experience:

5 years required

Skills:

Scrum, Project Management, English

Job type:

Full-time

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Qualifiations:
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background from technical role preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

Skills:

Data Entry, Compliance, Automation

Job type:

Full-time

• HRIS Management: Oversee the HRIS system, including configuration, maintenance, and troubleshooting, ensuring data integrity, accuracy, and security.
• Implementation: Work closely with the HR team to identify system requirements and implement HRIS solutions tailored to organizational needs. Ensure smooth operation and effective customization of HRIS systems.
• Support: Serve as the main point of contact for all HRIS-related inquiries and provide comprehensive training and support to users, ensuring the effective use of the sy ...
• Data Management: Develop and implement robust data management processes, including data entry, extraction, cleansing, and reporting. Maintain compliance with data protection regulations and uphold high standards of data privacy and security.
• Technology Integration: Collaborate with IT teams to integrate HR systems with other organizational systems, facilitating seamless data flow and process automation. Troubleshoot integration issues to ensure smooth data exchange.
• Reporting and Analytics: Generate and analyze HR reports, metrics, and dashboards to support data-driven decision-making. Ensure the accurate and timely delivery of critical HR information to stakeholders.
• System Enhancements: Continuously identify opportunities for process improvement and automation within HR functions. Collaborate with cross-functional teams to recommend and implement system enhancements.
• Compliance: Stay current with HR technology trends, industry best practices, and relevant data protection laws. Ensure that all HR systems comply with legal and regulatory standards related to data privacy, security, and accessibility.
• Vendor Management: Work with external HR technology vendors to manage service agreements, system upgrades, and issue resolution. Participate in the evaluation and selection of new HR technology solutions in coordination with HR and IT teams.
• A minimum of 5 years of experience managing HRIS systems and HR technology solutions in a corporate environment.
• Proven ability to implement and customize HR systems to meet specific organizational needs.
• Proficiency in SQL for data retrieval and manipulation, with experience managing large and complex datasets.
• Strong technical skills with a deep understanding of HR processes, software applications, and data analysis.

Skills:

Project Management

Job type:

Full-time

• Perform compensation and benefits surveys with either survey provider or self-survey.
• Keep up-to-date/monitor market intelligence trend on compensation and benefits as well as building/expanding relationships and networking with survey provider, market players or competitors.
• Develop related compensation and benefits policy.
• Understand and implement job analysis, job evaluation, salary survey/ bench marking and comparison and salary structure including benefit review.
• Develop and implement compensation tools such as merit increase matrix, performance bonus guideline, incentive, commission, promotion guideline, special adjustment.
• Bachelor s degree or higher in Human Resources, Political Science and other relate filed.
• At least of 5 years of HR experience in Design/Development Compensation & Benefits/Salary Structure/ Total Rewards/ Bonus/ Incentive Scheme.
• Have experience from retail/ hypermarket business would be advantage.
• Strong knowledge of compensation Data Analyst skill.
• Sound project management skills coupled with strong numerical sense and analytical ability.
• Proven leadership and people management experience.
• Outstanding interpersonal & communication skills.

Experience:

5 years required

Skills:

Project Management, Excel, eCommerce, English

Job type:

Full-time

• Directly engage with our riders to solve complex issues and to optimize and maintain the quality of service they have come to expect.
• Manage teams in training and setup a training program for proper operating procedures.
• Troubleshoot and close complex issues such as financial dispute, e-commerce, and operational requests to full resolution and escalate appropriately with product and engineering teams.
• Actively contribute to multiple internally facing projects to improve tools, operations, services offered with the aim of improving overall rider experience.
• Contribute to documentation, training materials, and internal communication efforts.
• Contribute to projects to improve the overall operational efficiency of the Rider Experience team.
• Track and report trends happening via customer feedback (i.e., charges, instructor feedback, financial reconciliation, retail issues, studio incidents) and report trends.
• Experience in an operation, project management, or customer service team or a strong desire to entire an operational career path.
• Ability to manage multiple, time-sensitive projects and competing priorities simultaneously, to work independently, and to drive projects to completion with minimum guidance and high attention to detail.
• Exceptional hospitality and communication skills to resolve rider issues, escalate appropriately, and drive continuous improvement.
• Familiarity with Excel and data visualization tools.
• Experience with service operations and/or sales tools highly desired.

Experience:

3 years required

Skills:

Compliance, Risk Management, Legal, English

Job type:

Full-time

• Promotestrong regulatory compliance into the company's culture.
• Providelegal advice and assess regulatory related risks in association with theexisting and new products, services or any other business initiatives which arestrictly governed by the regulators (e.g., Bank of Thailand).
• Oversightand monitor ongoing business activities so as to ensure that the business units have developedand adopted appropriate legal risk mitigation measures.
• Conductregulatory compliance training program for employees.
• Createand regularly update the regulatory related compliance policies, procedures orguidelines (if necessary) Foryour kind consideration and approval.
• Bachelor s or Master s Degree in Law.
• Minimum 3-5 year of working experience in a litigation attorney position.
• Having a licensed Atorney and Thai Barrister will be an advantage.
• Strongknowledge and skill in regulatory compliance in order to work as the secondline of defend promoting effective legal related risk management and therelevant internal control system.
• Strong analytical and problem-solving skills.
• Service-minded, positive thinking, self-motivated and able to handle pressure and dynamicworking environment.

Skills:

Legal, Accounting, Finance, English

Job type:

Full-time

• ASO customer -Administrative customer.
• Corporate account -key big account.
• Tailor made.
• SME.
• Individual.
• Your Day at Allianz AyudhyaEnsuring that daily aging report and customer statement has been emailed to customer, following and collecting money as per credit term.
• Coordinating with cashier in issuing receipt and messenger in collecting money at customer premise in daily basis.
• Ensuring that all collection entry and daily order has been issued receipt and send to customer within timeline.
• Managing and supervising messenger to deliver and collect premium, shortfall, Membership card, policy, invoice etc. in daily basis.
• Issue 1st warning late payment letter to all outstanding customer as per collection policy.
• Issue 2nd letter for stopping provide credit claim service and coordinate with Membership team to hold credit claim facilities in system.
• Issue legal letter according to outsource legal when require.
• Must HaveBachelor s degree in accounting or finance or business administration.
• At least 1 years' experience in collection area in Insurance business.
• Nice to HaveKnowledge of accounting, tax, negotiation technique.
• Problem solving, communication & influence.
• Experience working with big data sets.
• Experience working with SAP/Oracle financial application.
• Good English communication.
• Job Level: Entry Level Location: Bangkok, TH, 10330 Area of Expertise: Finance & Accounting Unit: Allianz Thailand Employing Entity: Allianz Ayudhya General Insurance Pcl. Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 53050 Position Cluster: Non-Executive

Experience:

3 years required

Job type:

Full-time

• Responsible to recruit, train and development full time agents on Blue Star program curriculums and skills.
• Arrange training and activity to support program at any point during and after the program.
• Motivate AL,GM/AVP to gain support on full time Agent Developement program on recruitment, development and follow up on sales target in assigned area.
• Responsibilities: 1. Full Time Agency Recruitment and SelectionManage selection process and interviews with program candidates.
• Organize and manage selection process (interview with candidates).
• Manage new trainers recruited for the program (future strategy).
• Full Time Agent DevelopmentDeliver training program to full-time agents under the program.
• Create and execute after-training activities for full-time agents.
• Full Time Agent consulting and monitoringProvide regular feedback to ALs about agent performance (KPI / performance sessions).
• Communicate and cooperate with other parties team.
• Regularly report about program progress to supervisor.
• Report and analysisTrack and monitor to ensure that training and development programs are delivered with quality according to plan.
• Review the training evaluation reports, define any areas for improvement, and provide suggestions / solutions.
• Drive for continuous improvement and enhancement of the quality of training and development programs with the aim of driving sales performance.
• Qualifications:Bachelor s Degree in Business Administration, Training and Development, or other related fields.
• 3 - 5 years of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking or insurance industries.
• AZAYJob Level: Professional Location: Bangkok, TH, 10400 Area of Expertise: Human Resources Unit: Allianz Thailand Employing Entity: Allianz Ayudhya Assurance Pcl. Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 51574 Position Cluster: Non-Executive

Experience:

3 years required

Skills:

Network Infrastructure, Security Design, Cloud Computing, Internet Security, English

Job type:

Full-time

• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Validation and consulting for system and virtual machine migration.
• Network integration and basic network configuration for Cloud environment. (Virtual Firewall).
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Good PowerShell scripting skills.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or RedHat certificate knowledge is an advantage.

Skills:

Excel, Labor law, Negotiation

Job type:

Full-time

• Work closely with BU Head and HR Teams and corporate team to understand best practices to be implemented to the team.
• Implement HR strategies, policies, system and processes by communicating to BU Head and HR teams to ensure the effectiveness of implementation.
• Be a Change Agent implementing change across the business functions.
• Consulting and monitoring strategy and PE Budget with BU Head and HR teams in part of Human Resource.
• Formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
• Bachelor s Degree / Master s Degree in Human Resources Management.
• Minimum 7-10 years of working experience in HR Business Partner or HRM function.
• Have experience in Retail, Wholesale or Logistics Business at least 3 years.
• Excellent for Excel & Data Analyst.
• Strong in HR and labor law knowledge.
• Good Business acumen.
• Strategic thinking with excellent communication and coaching skills.
• Good interpersonal and relationship management skills.
• Strong negotiation, influencing and building motivation skills.
• Professional, approachable and competent in dealing with difficult situations.

Skills:

Teamwork, Project Management, Problem Solving

Job type:

Full-time

• Engage with community to explore opportunities for the use of IT solutions.
• Gather and document business requirements.
• Work with various IT teams to develop and deliver IT solutions.
• Respond to system problems by analyzing the issue and determining the next course of action.
• Provide system training to end users.
• Participate in and lead various IT projects as required.
• Knowledge/Skills/Competencies.
• Strong customer service orientation.
• Leadership and teamwork skills.
• Good ability to plan projects and tasks.
• Project management skills.
• Good analytical, technical, troubleshooting and problem solving skills.
• Good communication, documentation (including flow charting) and presentation skills.
• Understanding of an electronic manufacturing environment, materials and processes.
• Understanding of SCM, shop floor control and ERP applications.
• Solid knowledge of the business area to be supported and a solid understanding of its associated business processes.
• Strong understanding of software development life cycle concepts and practices.
• Knowledge/experience with application-to-application and business-to-business integration.
• Basic to good coding skills in specified programming languages.
• Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.).
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• 4 to 6 years; Experience in similar roles.
• Typical Education.
• Bachelor Degree or consideration of an equivalent combination of education and experience..
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• COMPANY OVERVIEW:
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Product Development, Management, English

Job type:

Full-time

• Work closely with Product Development team to understand & refine product concepts/features and provide implementation feasibility/impact assessment and timelines.
• Translate product concepts/features into product specifications for system implementations.
• Serve as Product Owner (PO) of Product Development Pipelines.
• Manage, track and prioritize activities between multiple Product Development Pipelines in alignment with product roadmaps and product strategies. Communicate clearly on priorities and track all activities until completion, ensuring on-time and quality product launches.
• Make Product Development Pipelines visible and transparent to all key stakeholders, communicating clearly on key dependencies, and priorities.
• Own product launch timelines, ensuring that all key product components, both IT and non-IT, are ready at day 1 of product launch, including (but not limited to), core system readiness, non-core system readiness, sales materials, distribution sales tools, product announcement, etc.
• Identify, manage, and track any actions/changes/risks/issues, which may arise throughout product lifecycles, both day 1 and day 2 (e.g., day 2 testing, etc.).

Skills:

Customer Relationship Management (CRM), Data Analysis, Business Development, English

Job type:

Full-time

• Design end-to-end process to capture Voice of Customers (VoC) from various touchpoints until close-loop feedback process and work with vendor and Group Office to implement VoC platform on new touchpoints.
• Manage and enhance VoC platform to automatically collect customer instant feedback, alert for close-loop, and provide real time dashboard.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Analyze customer feedbacks and provide insights to organizations from their customers so they make more informed decisions.
• Work with data analytic team to factor customer insights into propensity model e.g. potential to buy, potential to lapse, etc. and quantify the monetary impact.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction..

Skills:

Customer Relationship Management (CRM), User Experience (UX), Marketing Strategy, English

Job type:

Full-time

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Map end-to-end customer journey catering for unique interaction across touchpoints, assess "Moment of Truth" and identify key customer pain points.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Provide insights to organizations from their customers so they make more informed decisions.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops.

Experience:

5 years required

Job type:

Full-time

• Date: 23 Sep 2024 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• EXPERIENCE (FOR RECRUITMENT).
• Knowledge of safety in process design legislations and international standard.
• Experience in carry out refinery and petrochemical safety in process design and construction safety management
• Knowledge and experience of risk assessment methodology e.g. Bow Tie, HAZOP, What if, Fault Tree analysis and Event Tree etc.
• Good knowledge, tact, courage, co-operative abilities is necessity.
• Proactive and analytical ability.
• Strong strategic and conceptual skills with ability to execute and follow through
• Positive influencing: ability to convince others, gain agreement or acceptance of plans activities and ability to move others willingly towards a desired goal or course of action.
• Strong communication and interpersonal skills, essential in dealing with people at all levels and in a variety of functions and be able to influence and motivate others to quickly achieve results.
• Good organizational and writing skills necessary to track and document PSM program progress.
• Strong leadership, initiative, teamwork and quality orientation/attention to detail.
• Excellent decision making, problem solving and analytical thinking skills.
• Effective presentation, training, and facilitation skills.
• Proficient in Microsoft, PHAST, PHA-Pro applications.
• EDUCATION (FOR RECRUITMENT).
• BSC. In Chemical Engineer, Loss management Engineer or Safety Engineer at least 5 years experience of practical orientated
• Process engineering background.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• ROLE & RESPONSIBILITY (FOR RECRUITMENT).
• To Initiate, plan, advise, support and influence Line Managers on all Process Safety Management, HSE risk management and loss prevention, fire prevention and protection system related matters to ensure compliance to relevant international standard with continuous improvement to avoiding all accidents/ incidents and reduce potential risk of loss. Maintaining high morale and team spirit among team members with advising, training, encouraging and motivating, so that work is carried out with high professional standard and best practices.

Experience:

2 years required

Skills:

Software Development, Golang, MongoDB, English, Thai

Job type:

Full-time

• Develop efficient, high-quality Web applications or APIs based on requirements and complete the project within the given timeline.
• Develop clear and comprehensive system diagrams (high-level and low-level) to facilitate communication and collaboration across teams.
• Optimized code performance, reduced infrastructure costs, and researched emerging technologies to improve efficiency and innovation.
• Conducted thorough code reviews, providing actionable feedback to improve code quality and foster knowledge sharing within the team.
• Minimize the risk of security breaches by maintaining up-to-date software and infrastructure, leading to improved code scanning accuracy and vulnerability detection.
• At least 2-6 years of hands-on experience in the entire software development lifecycle, from coding and testing to deployment in a production environment.
• Passionate about software development, meticulously attending to each step from scratch to production.
• Understanding of software design principles, patterns, and architectures end-to-end.
• Strong knowledge of programming language and the ecosystem (Golang, Typescript, rust, or more).
• Strong knowledge of Golang, including an understanding of goroutine and experience using Go libraries such as Echo, Fiber, and GORM.
• Strong knowledge of MongoDB, including sharding and replication configuration. MongoDB certification is a plus.
• Strong knowledge of Redis, including proficiency in Redis modules such as RedisJSON and RedisSearch. Redis certification is a plus.
• Strong knowledge of Event-Driven concepts and understanding of the work processes of RabbitMQ or Kafka.
• Strong knowledge of Web application development using Next.js, with an understanding of the React life cycle.
• Strong knowledge of designing and developing high-performance software services optimized for handling many concurrent requests per second.
• Strong knowledge of DevSecOps pipelines, Infrastructure as Code (IaC), and AWS cloud services.
• Familiar with automated testing frameworks like Playwright.
• Familiar with performance testing frameworks like K6.
• Be able to communicate in both Thai and English.
• Possesses a positive attitude and participates in team-building and events.
• Comfortable presenting technical information and project updates to both technical and non-technical stakeholders.
• Skilled in talking with AI to solve complex problems, leading to improved outcomes.
• It s Great if you have:
• Possess a strong understanding of the Fintech industry, particularly the business processes and workflows involved in trading operations.
• Experience with trading bot strategies (e.g., Auto-DCA, Rebalance).
• Familiar with Agile development framework and Domain Driven Design concept.

Skills:

Accounting, Contracts, Finance, English

Job type:

Full-time

• Responsibilities for the correctness and completeness of contracts in the Non-merchandise contract System (NMC).
• Prepare to support data and journal entries for Right of Use Asset (ROU) including relevant reports.
• Review criteria of investment property recording as 'TFRS16, developer and implement accounting process to the related financial reports.
• Manage fixed asset transactions on register booking records for ROU transactions including preparing related reports under tax regulations and IFRS and the reconciliation between the tax regulation and the IFRS.
• Managing all tax matters, including allocating buying VAT, construction VAT, and income tax ade back.
• Prepare physical schedules, and coordinate with the relevant department including following up on the results to ensure all procedures align with the fixed asset policy.
• Analyze and verify the correctness of accrual capex, depreciation, asset retirement, and impairment transactions.
• Maintain fixed asset internal control and the evidence to support the control are operating effectively and in accordance with the company's internal control are operating effectively and in accordance with the company's internal control integrated framework.
• Responsible for preparing and analyzing the company's budget for working capital in part of CAPEX accounts.
• Manage month-end closing process to ensure meeting the timeline and accuracy - in part of CAPEX.
• Any other ad-hoc financial-related reporting as assigned by the manager.
• Education: Bachelor/Master s degree in Finance or Accounting.
• At least 7 years of experience in Accounting & Financial.
• Fluent in English (Communication - writing and speaking).
• Have knowledge in Accounting Standards (IAS, TFRS).
• Strong analytical skills, attention to detail, and ability to work effectively.
• Employs creative problem-solving skills when presented with ad hoc financial analysis projects.
• Excellent in Excel, and PowerPoint.
• Others to be specified: Flexible, Investigative, Initiative, willing to learn.

Experience:

7 years required

Skills:

Data Analysis, Marketing Strategy, Excel, English

Job type:

Full-time

• วิเคราะห์ข้อมูลลูกค้าแต่ละ segment ศึกษาความต้องการของลูกค้า รูปแบบการซื้อปัจจุบัน - เป้าอนาคต.
• วิเคราะห์ยอดขายตามประเภทสินค้า/ ภาพรวมการขายสินค้าและบริการ Ruejai ตลอดจนข้อมูลคู่แข่งในตลาด.
• จัดทำกลยุทธ์และวางแผนการตลาด.
• จัดทำแคมเปญทางการตลาดและวิเคราะห์ผล.
• สร้าง Lead ให้ฝ่ายขายเพื่อกระตุ้นการขาย และติดตามการนัดหมาย.
• ทำรายงานสรุปผลการขาย พร้อมรายงานผู้ที่เกี่ยวข้องทราบ.
• ประสานงานฝ่ายสื่อสาร ในการทำโฆษณาประชาสัมพันธ์.
• จบการศึกษาระดับปริญญาตรี สาขาการตลาด หรือ สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการตลาด 7-8 ปีขึ้นไป.
• สามารถใช้โปรแกรมexcel (Vlookup, Pivot, IFS, Tableua) powper point, canva ได้.

Skills:

Customer Relationship Management (CRM), Management, English

Job type:

Full-time

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.