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Experience:

4 years required

Skills:

Research, Finance, Excel, English

Job type:

Full-time

• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned. Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.

Experience:

No experience required

Skills:

Good Communication Skills, English

Job type:

Full-time

• เวลาทำงาน: 10 ชั่วโมง/วัน (พักเบรค 1.15ชั่วโมง).
• วันหยุด: 6 วัน/เดือน.
• มีประสบการณ์ด้านการตลาดจะพิจารณาเป็นพิเศษ.
• สามารถใช้สื่อโซเชียลมีเดียได้ดี.
• มีความรู้ด้ารการตลาดดิจิทัลและสามารถใช่สื่อโซเซียลมีเดียได้ดี.
• หากสื่อสารถภาษาจีนหรือภาษาอังกฤษได้มีค่าภาษาให้.
• ที่พัก อาหาร เครื่องดื่มฟรี มีรถรับส่ง.
• เบี้ยเลี้ยงทีม 3,500 เปโซ / เดือน.
• โบนัสวันเกิด 5,000 เปโซ.
• วันแรงงาน วันคริสต์มาส ตรุษจีน เทศกาลต่างๆ.
• โบนัสประจำปี (ตามฐานเงินเดือน).
• ค่ารักษาพยาบาล.
• ลาพักร้อนปีละ 2 ครั้ง 9-15 วัน.
• ค่าตั๋วเครื่องบินไป-กลับปีละ 2 ครั้ง (บริษัทออกค่าตั๋วให้).

Experience:

2 years required

Skills:

Petrochemical, Quality Management System, Quality Assurance, Electrical Engineering, Ability to travel upcountry, English

Job type:

Full-time

• Sell Intertek s services within assigned vertical, account and territory through effective client research, prospecting, and networking.
• Meet with current and prospective customers by making regular visits, understanding customer's need, and anticipating new marketing opportunity.
• Meet order and revenue quotas on a monthly.
• Write and follow up on proposals, specify appropriate standards and pricing; Follow through on sales transactions to ensure a superior customer experience for every project.
• Provide outstanding customer service.
• Meet all activity targets and log activity into Customer Relation Managment system as required.
• Prepare sales reports and forecasts, as required.
• Maintain awareness and understanding of all Intertek services to support Sales.
• Bachelor s degree in Petrochemical, Science, and Engineering field.
• Have sales background, understanding on related law, regulations, and required standards.
• Business to business sales experience in the related fields is preferred.
• Superior communication, interpersonal and customer service skills.
• Ability to travel at least 50% of the time.
• Must be energized and self-motivated and have the ability to work independently in a fast-paced, multi-tasking environment with shifting priorities.
• Good command of English in speaking, writing, and reading.
• Provident Fund: Secure your future with a company-contributed provident fund.
• Commission: Opportunity to earn additional income based on performance.
• Life Insurance: Comprehensive life insurance coverage for peace of mind.
• Medical Allowance (OPD): Outpatient medical allowance to cover healthcare expenses.
• Fleet Card: Access to a company fleet card for fuel and transportation-related expenses.
• Car Depreciation Allowance: Monthly car depreciation allowance for eligible employees.
• Mobile Phone Allowance: Mobile phone expenses covered by the company.
• Bonus: Performance-based annual bonus to reward hard work and dedication.

Experience:

No experience required

Skills:

Thai, English

Job type:

Full-time

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Conceptualize and execute suitable marketing activities and campaigns.
• Design, build and maintain digital marketing efforts including website and social media platforms.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

Experience:

2 years required

Skills:

Cost Analysis, Sales, Thai, English

Job type:

Full-time

• วางแผนการขายล่วงหน้า พร้อมนำเสนอแผน อาทิตย์ละ 1 ครั้ง.
• ติดต่อดูแลและนำเสนอสินค้าให้แก่ ลูกค้าเดิมและลูกค้าใหม่.
• ทำยอดขายให้ตรงตามเป้าหมายในแต่ละเดือน.
• สรุปผล และนำเสนอ เดือนละ 1 ครั้ง.
• รับผิดชอบใบสั่งซื้อพร้อมประสานงานกับฝ่าย โลจิสติกส์ เพื่อจัดสรรค์นำเข้าสินค้าให้ตรงตามใบสั่งซื้อ.
• เข้าร่วมงาน events บริษัท เช่นงานแสดงสินค้าต่างๆ.
• Key Qualifications.
• เพศ: ไม่ระบุ อายุ 20-45 ปี.
• มีประสบการณ์งานขาย 2 ปีขึ้นไป.
• มีความรับผิดชอบสูง มีเทคนิคการขาย และมีทักษะการเจรจาต่อรองเพื่อปิดดีล.
• สามารถใช้ โปรแกรม Google Suite, Microsoft ได้.
• สามารถทำงานต่างจังหวัดได้.
• ไม่มีประวัติอาชญากรรม.
• Compensation.
• ฐานเงินเดือน (Negotiable).
• คอมมิชชั่น เมื่อยอดขายถึง เป้าหมาย.
• โบนัสประจำปี.
• รถไฟฟ้า BTS สถานี แบริ่ง.
• Map: https://maps.app.goo.gl/VNtF7DcAY9WLLjsRA.
• มีที่จอดรถ.
• วันและเวลาทำงาน จันทร์ - เสาร์ (เข้าออฟฟิศ 5 วัน สามารถเลือกวันทำงานได้และวันที่ออกตลาดไม่เข้าออฟฟิศ )..

Experience:

5 years required

Skills:

Sales, Market Research, Research, English

Job type:

Full-time

• Achieve country sales target and manage accounts with new and existing clients.
• Strategize the business selling approach with focus on the Tech & Durables industry.
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs.
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients.
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients.
• Build and maintain C-suite level engagement to increase upsell opportunities.
• Identify potential problems and propose pro-active solutions to meet client needs.
• Qualifications Bachelor s Degree preferably in Business/Market Research/Statistics.
• Minimum of 5 years in the research industry, tech data, SaaS, technical consumer goods industry.
• Strong track record in business development in a highly complex data environment and consultancy.
• Ability to quickly grasp and understand markets, methodologies and techniques.
• Good organiser with the ability to prioritise and multi-task.
• Ability to maintain a positive, motivational, get things done attitude, especially when faced with difficult circumstances.
• Excellent sales/negotiation skills and a hunger to develop new business.
• Good interpersonal and relationship building skills (internal, external, and cross-cultural).
• Problem solving skills.
• Good verbal and presentation skill.
• Proficient in English. Knowledge of Asian Language will be an advantage.
• Business oriented skill, Excellent track record in business development.
• Able to communicate effectively with all levels.
• Additional Information
• Our BenefitsFlexible work environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program (EAP).
• About NIQ
• NIQ is the world s leading consumer intelligence company, delivering the most
• complete understanding of consumer buying behavior and revealing new
• pathways to growth. In 2023, NIQ combined with GfK, bringing together the two
• industry leaders with unparalleled global reach. With a holistic retail read and the
• most comprehensive consumer insights delivered with advanced analytics
• through state-of-the-art platforms NIQ delivers the Full View&trade.
• NIQ is an Advent International portfolio company with operations in 100+
• markets, covering more than 90% of the world s population. For more
• information, visit niq.com.
• Want to keep up with our latest updates?
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our Commitment to Diversity, Equity, and Inclusion
• NIQ is committed to reflecting the diversity of the clients, communities, and
• markets we measure within our own workforce. We exist to count everyone
• and are on a mission to systematically embed inclusion and diversity into all
• aspects of our workforce, measurement, and products. We enthusiastically invite
• candidates who share that mission to join us.
• We are proud to be an Equal Opportunity/Affirmative Action Employer, making
• decisions without regard to race, color, religion, gender, gender identity or
• expression, sexual orientation, national origin, genetics, disability status, age,
• marital status, protected veteran status or any other protected class. Our global
• non-discrimination policy covers these protected classes in every market in
• which we do business worldwide.
• Learn more about how we are driving diversity and inclusion in everything we do
• https://nielseniq.com/global/en/news-center/diversity-inclusion/.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

3 years required

Skills:

Finance, Negotiation, Management, English

Job type:

Full-time

• Achieve the individual target in terms of the sale amount, profit, and spread.
• Cooperate with the General Manager and colleagues to take care of suppliers and customers.
• Complete credit application and analysis of credit of customer in terms of ability to pay and negative information for consideration.
• Evaluate customer records and recommend payment plans.
• Follow postdated cheques and necessary documents from customers and follow up in case of any delayed payment.
• Build trust, value others, communicate effectively, drive execution, solve problems creatively and demonstrate high integrity.
• Bachelor s degree in the Marketing, Economic or related field.
• Experience at least 3 years in corporate sales at leasing companies or bank, asset on Truck, forklift or any.
• Marketing, Financial, and Negotiation skill with relevant product and industry knowledge.
• Good command of English communication.
• Computer and instant office software Literacy is required.
• Provident Fund.
• Group Insurance.
• Bonus.
• Transportation allowance.
• Working hours: 08:30-17.00 Hrs (Mon-Fri) 5 days of working.
• Working Location: Near MRT Lumpini exit 2..

Skills:

Sales, Marketing Strategy, English

Job type:

Full-time

We're committed to bringing passion and customer focus to the business..

Experience:

1 year required

Skills:

Sales, Customer Relationship Management (CRM), Thai, English

Job type:

Full-time

• Responsible for sales targets.
• Sell to industrial customers (B-B) to meet sales targets.
• Call out to new and potential client to offer the training course in safety.
• Manage customers relationships. Assist client to make reservation.
• Manage documents such as: quotation/ PO/ Invoice and assist client to go through the payment process.
• Cordinate with trainer and sale team when company have training.
• Manage Facebook advertise, Line chat response and social media content.
• Job may require traveling.
• Thai nationality Only.
• English communication in speaking and writing email.
• Sales experience in B-B or industrial manufacturing.
• Mature, Responsible, Self-driven and Creative problem solver.
• Strong interpersonal, communication skills, negotiation skills.
• Growing mindset and can do attitude.
• Proficient in Microsoft Office and familiar with Digital Marketing tools is a plus.
• Have full responsibility to assigned sales targets.
• 5 days work week (Mon-Fri) from 08:30 - 17:30.
• Mobile Allowances + car allowances.
• Commission.
• Performance Incentives / Anual Bonus.
• Office Location: Lam Luk Ka, Pathum Thani.

Experience:

10 years required

Skills:

Sales, Business Development, English

Job type:

Full-time

• Lead the sales strategy for the company for Thailand and internationally.
• Lead the business development strategy for the company for Thailand and internationally.
• Lead the company's overall sales process and culture development.
• Build and manage sales and business development teams.
• Contribute to companies sales and business development activities, and client meetings.
• Take ownership of the proposal process for all new client projects.
• Contribute to market research.
• Maintain ongoing relationships with key clients as Account Manager, to increase business, and help ensure a smooth working relationship between us and our clients.
• Establish and manage OKRs for sales and business development team.
• Represent the company at various community and/or business meetings to promote the company.
• Analyze and evaluate the effectiveness of sales, methods, costs, and result.
• Work closely with marketing manager and marketing team to establish and improve on marketing process.
• Establish a good process and collaboration between sales and marketing teams.
• Contribute to marketing strategy for attracting new customers locally and internationally.
• Establish and manage OKRs for marketing team.
• Share sales/customer insights to improve on Marketing efforts.
• Work with marketing to gain more insight on customer behavior.
• Work with Marketing team to deliver results within budgets set.
• Professional services and/or consulting business background, preferably in the international IT consulting companies in Thailand or regionally.
• Experience working with technology companies.
• Seniority to be a credible counterpart to talk with client decision-makers at CxO and VP levels.
• Ambitious and driven personality, willing to take ownership of actions.
• Fluent in English.
• 10+ years of relevant leadership and business development experience.
• A degree in computer/technology/business related discipline or equivalent work experience.
• Experience with building and managing sales and marketing teams.
• Experience with Software Industry or consulting.
• Experience working with marketing teams, or managing marketing teams.
• Strong analytical skill and understanding of full marketing-sales funnel metrics.
• Experience in dealing with Corporates and stakeholders.
• Hands-on and willing to roll up sleeves with flexibility.
• Preferably experienced with Sales CRMs like Pipedrive or Hubspot.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Health insurance.
• Life insurance.
• Free Lunch every Tuesday & Thursday.
• Provident Fund.
• An office in the heart of Bangkok, just meters from MRT stations.
• International work environment with over 16 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Market Research, Product Development, Market Analysis, Management, English

Job type:

Full-time

• Supplier Management and Development .
• Identifies suppliers who can co-develop products .
• Cooperates and maintains good relationship with suppliers who are reliable in providing products. .
• Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation.
• Visit suppliers and producers.
• Product Management and Development and Sales Target .
• Conducts market research and analysis to identify products that can be developed and adopted as Fresh Food Products .
• Coordinates with concerned Director, Sr. Buyer and Buyers to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as Fresh Food Products.
• Monitors the performance of Fresh Food Products, identify route causes of shortfall and plan actions to improve performance.
• Work with Marketing team to develop new launch activity in stores to drive sales .
• Pricing and Makro Mail Promotional Program .
• Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning. .
• Work with Marketing team to produce an effective Makro Mail Program, to achieve sales budget and profit targets.
• Feeds back market information, competition information, projects, sales and profit results to line manager and supported team .
• Gives all necessary information and documents (i.e. article, supplier, ordering, promotions) to the stores .
• Makes regular store visits to detect operational problems and follows-up on product quality and presentation. .
• Gives all the necessary information to the Commercial Director and concerned Sr Buyer.
• Perform other tasks as assigned..
• Product knowledge .
• Category Management .
• Promotion Management .
• Assortment Management .
• Product Development.

Skills:

Finance, Negotiation

Job type:

Full-time

• Be the chief steward of the Company, ensuring the company is well positioned in the public marketplace, and building relationships and credibility with financial institutions to provide necessary resources to fund and grow the Company;.
• Be the primary spokesperson for the Company in all interactions with the press, the financial community and the industry s trade associations.
• Develop performance measurements and ensure these metrics are achieved.
• Driving sales growth by anticipating market needs, fostering technical sales, catering to national accounts, and driving market pricing with good margins.
• Increasing manufacturing margin throughout the organization through performance and productivity improvements.
• Management and oversight of all functions of the company. This includes optimizing the company s manufacturing strategy to improve Overall Operational Effectiveness through LEAN initiatives.
• Ensuring appropriate goals and measurable metrics are in place, monitoring performance, and taking action wherever appropriate to ensure the business is meeting the goals in a will do environment.
• Mentoring and developing the senior management team to successfully execute the company strategy. Raising the expectations for timely improvements from the entire management team and transitioning the culture to one that focuses on long-term continuous improvement and profitable growth.
• Working closely with the Stakeholders to evaluate strategic options leading to suitable returns for shareholders. This includes working in conjunction with the Director of Finance to manage the relationships with the banks and other lenders to the company.
• Bachelor degree or above in Marketing, Business or any related fields.
• At least 3-5 years experience.
• Experience of business planning and implementation.
• Good knowledge of sales management/ FMCG management especially Route to Market.
• Good understanding of beverage business.
• Well coordination & negotiation.
• Well MS office skill.
• ประสบการณ์ที่จำเป็น
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• การตลาด / โฆษณา.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

Skills:

Market Research, Research, Negotiation, English

Job type:

Full-time

• Supplier Management and Development Identifies suppliers who can co-develop products.
• Cooperates and maintains good relationship with suppliers who are reliable in providing products.
• Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation.
• Visit suppliers and producers.
• Product Management and Development.
• Conducts market research and analysis to identify products that can be developed and adopted as International Ingredient Products.
• Coordinates with concerned Director, Sr. Buyer and Buyers to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as International Ingredient Products.
• Monitors the performance of International Ingredient Products, identify route causes of shortfall and plan actions to improve performance Sales Target.
• Work with Marketing team to develop new launch activity in stores to drive sales Pricing and Makro Mail Promotional Program.
• Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning.
• Work with Marketing team to produce an effective Makro Mail Program, to achieve sales budget and profit targets.
• Team Management Feeds back market information, competition information, projects, sales and profit results to line manager and supported team.
• Gives all necessary information and documents (i.e. article, supplier, ordering, promotions) to the stores.
• Makes regular store visits to detect operational problems and follows-up on product quality and presentation.
• Master degree in Business Management, Marketing, Economics or related.
• At least 2 years in managerial experience or level in commercial sourcing or buying operations of retails or whole selling business.
• Excellent English communication skills, both verbal and written.
• Effective Negotiation and Communication skills.
• Strongly in capability dealing with different parties and levels.
• Strongly in result oriented, resourceful, attention to details, analytical skills.
• High flexibility both time and travelling.

Skills:

Sales, SAP, Microsoft Office, English

Job type:

Internship

• Support Sales administrative tasks; Price maintenance in SAP, Settlement Credit/ debit note, Run-down analysis.
• Support Sales controller tasks; Sales planning, tracking actual sales, acquisition report and special revenue.
• Support Lean activity (Digital transformation); Sales documentation and process improvement.
• You will work with our local team in ASEAN (Thailand, Singapore, Malaysia, Indonesia, Vietnam) and international teams in China, Japan and Germany.
• Qualifications Student in Bachelor's or Master's degree in Business and Marketing, computer sciences or related filed.
• Good in English communication skills.
• Self-leading and ability to multi-tasks.
• Proficiency in Microsoft Office; Word, Excel, Power point.
• Additional Information
• Your advantages
• You get a behind the scenes look into the workings of a global player - at your request outside Thailand. You are directly involved with the team and can gather practical, degree-related experience.
• Working conditionsMonday to Friday, 8:00 am. - 5:30 pm.
• Monthly allowance.
• Vacation eligibility: 1 day / month.
• Make it happen
• Send us your application by using the I'm interested button!.
• Please include the following details with your application.Expected starting and ending dates of internship program.
• Expected longest internship period e.g. 4 months or 5 months.
• Deadline to get confirmation from Bosch.
• Due to high volume of candidates, only shortlisted candidates will be contacted.

Experience:

4 years required

Skills:

Research, Project Management, Microsoft Office, English

Job type:

Full-time

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives.
• Leads QBO and Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together t ...
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.
• Client Servicing and Value Creation.
• Responsible for collecting Voice of Client on their experience & servicing quality, sending to country/cub-region Managing Director to feed into product or strategy team.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model.
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client.
• Responsible for conducting the deliverables i.e., presentation, solution training, basic Q&A, ad-hoc analysis, etc. from customers.
• Discovering and Proposing.
• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage.
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
• QualificationsYou will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendations, based on a deep understanding of client business and expertise across NielsenIQ solutions.
• Min. Bachelor Degree any major;.
• At least 4 years of experience in related field (client servicing in research agency, marketing consultant, project management-based job).
• A broad understanding of client sales and marketing issues.
• Knowledge of research techniques and methodologies would be an advantage.
• Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must.
• Min. 1 year in managerial level is preferable.
• Proven strong leadership skills.
• Excellent analytical skills.
• Excellent communication skills and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills is a must.
• Fluent in English both written and verbal is a must.
• Able to travel within Greater Bangkok is a must.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.