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Experience:

3 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Skills:

Excel, Research, Industry trends

Job type:

Full-time

• Assist in the analysis and maintenance of compensation structures, including salary surveys, market benchmarking, and pay equity analysis.
• Support the annual salary review process by gathering and preparing relevant data.
• Prepare and maintain compensation and benefits-related reports and dashboards using Excel.
• Assist in analyzing compensation data to identify trends, disparities, and opportunities for improvement.
• Support the team in managing data integrity and accuracy for compensation and benefits databases.
• Assist in the administration of employee benefits programs (health, wellness, retirement, etc.), ensuring that employee enrollments, changes, and terminations are processed accurately.
• Help communicate benefits offerings to employees and assist with benefits inquiries.
• Assist in the research and analysis of industry trends and external compensation data to ensure competitive compensation and benefits packages.
• Build and maintain spreadsheets and models to calculate compensation and benefits figures, including bonus structures, salary increases, and cost-of-living adjustments.
• Use advanced Excel functions (e.g., VLOOKUP, pivot tables, formulas) to generate insights and assist in decision-making.
• Contribute to the continuous improvement of compensation and benefits processes, helping to streamline tasks and enhance data accuracy.
• The ideal candidate should possess the following background.
• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field. (Relevant coursework or certifications in compensation/benefits will be a plus.).
• 1-2 years of experience in compensation and benefits, HR analytics, or a data-driven administrative role.
• Experience with compensation surveys and benefits administration is a plus but not required.
• Proficient in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, formulas, and data analysis tools.
• Familiarity with HRIS (Human Resource Information Systems) or compensation/benefits software is a plus.
• Strong data analysis and problem-solving skills, with the ability to manage large sets of data.
• Excellent verbal and written communication skills, with the ability to explain complex data to non-technical stakeholders.
• Ability to work collaboratively across departments and interact with employees at all levels.
• Strong organizational skills with high attention to detail and accuracy, especially when working with numerical data.

Job type:

Full-time

• Serving guests upon arrivals, taking aperitif order, presenting wine list and providing knowledgeable service to boost sales and guest experiences.
• To maximize the beverage profit through positive sales.
• To ensure service wine service practices adhere to Alain Ducasse?s philosophy.
• Conduct wine service within the parameter of relevant influential judging bodies.
• To set the restaurant Mise en Place to the required standard and Mise en Place of beverage area when required.
• Assisting in the deliveries and cellar maintenance.
• Maintenance of the wine list, buying, sourcing and costing.
• Manual monthly stocktake of beverage inventory and operating equipment.
• Ensure open/close duties are performed to the required standard.
• To maintain the highest standards of personal hygiene, dress and punctuality.
• To update inventory after any breakages.
• Assist the Wine Director in management of Bar Back team.
• To ensure that faults and defects to beverage related equipment are reported to maintenance and action is taken without delay.
• To restock all wines sold during the previous service.
• To ensure that customers are correctly charged, and sign the bills before presenting.
• Other duties as assigned by superiors.
• Previous experience in similar role 2-3 years in Michelin Star Restaurant, five stars hotel or fine dining restaurant.
• Certificate of wine knowledge from wine educating facility.
• Experience in training and cost control/management.
• Interested person may send your resume to [email protected].
• or contact to.

Skills:

Java, SQL, Software Development, English

Job type:

Full-time

• Collaborating with Business Analyst, Project leads and IT team to resolve issues and ensuring solution are viable and consistent.
• Analyzing an organization and designing its processes and systems.
• Assessing the business model and its integration with technology.
• Assessing current state, identifying customer requirements, and defining the future state and/or business solution.
• Researching, gathering and synthesizing information.
• Understanding as-is process, analyzing users' requirements and documents requirements.
• Bachelor's Degree in International communication engineering, Computer Engineering, Computer Science, Business Administration, Management Information System, Information Technology or related field.
• Experience in Application Development as System Analyst, developers, or testers.
• Core Banking or Banking project experience.
• Familiar with JAVA, or any other programming language is plus.
• Familiar with database such as SQL or any other database is plus.
• Good in English speaking and writing.
• Strong analytical and proven ability to quickly understand complex business and systems and provide a suited solution for clients.
• Excellent interpersonal and communication skills and ability to effectively collaborate with diverse people such as clients, developers, quality assurances, subject matter experts, and architects.
• Information Technology (Infrastructure, Software Development Life Cycle, Business Intelligence).

Experience:

No experience required

Skills:

Taxation, Financial Reporting, English, Thai

Job type:

Full-time

• Process all AP/AR transactions to ensure accurate and timely recording of corporate financial expenditures, and process timely disbursements, reimbursements, and collection.
• Monitor processes associated with the purchasing/receiving/payable process, assessing areas of possible improvement and propose appropriate changes to process.
• Month-end close responsibilities including journal entry preparation and account analysis/reconciliations.
• Reconcile accounts payable and receivable and record transactions into accounting system.
• Generate essential management reports for business improvement.
• Bachelor s degree in Accounting or Finance.
• Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
• Ability to work cooperatively and collaboratively with all levels of employees, management, and clients.
• Must be well organized and a self-starter.
• Analytical thinking to support integrated business operations.
• Advanced Excel skills and Accounting System.
• Detail oriented, professional attitude, reliable.
• Ability to adhere to deadlines.
• Value teamwork and collaboration.
• Good verbal and written communication skills in Thai and English.
• Salary structure with performance-based bonus program.
• Overrides on individual and team success and bi-annual bonus.
• World-class benefits and welfare for all Gens.

Skills:

Power BI, SQL, Python, English

Job type:

Full-time

• Understand and document business requirements for developing data solutions.
• Develop dashboards, reports, and analyses that provide actionable insights.
• Balance retail/wholesale business acumen with data management expertise and technical proficiency.
• Collaborate closely with data engineers, data scientists, and business partners.
• Contribute to the delivery of robust, scalable data solutions with a focus on performance, security, and governance.
• RequirementsBachelor s degree in a STEM or related fields.
• 1-3 years of experience as a data analyst, preferably in the retail or wholesale industries.
• Proficiency in Power BI, SQL, and Python.
• Basic understanding of cloud data platforms.
• Ability to translate business requirements into effective data solutions.
• Strong communication skills, including:Fluency in verbal and written English.
• Ability to clearly articulate technical concepts to stakeholders with varying technical backgrounds.

Experience:

3 years required

Skills:

Kubernetes, Automation, Redis

Job type:

Full-time

• Platform Operations: Manage and operate our Kubernetes platform, ensuring high availability, performance, and security.
• Automation & Tooling: Design, develop, and implement automation solutions for operational tasks, infrastructure provisioning, and application deployment.
• Observability: Build and maintain a comprehensive observability stack (monitoring, logging,tracing) to proactively identify and resolve issues.
• Platform Stability & Performance: Implement and maintain proactive measures to ensure platform stability, performance optimization, and capacity planning.
• Middleware Expertise: Provide support and expertise for critical middleware tools such as RabbitMQ, Redis, and Kafka, ensuring their optimal performance and reliability.
• Incident Response: Participate in our on-call rotation, troubleshoot and resolve production incidents efficiently, and implement preventative measures.
• Collaboration: Collaborate effectively with development and other engineering teams.
• Positive attitude and empathy for others.
• Passion for developing and maintaining reliable, scalable infrastructure.
• A minimum of 3 years working experience in relevant areas.
• Experience in managing and operating Kubernetes in a production environment.
• Experienced with cloud platforms like AWS or GCP.
• Experienced with high availability, high-scale, and performance systems.
• Understanding of cloud-native architectures.
• Experienced with DevSecOps practices.
• Strong scripting and automation skills using languages like Python, Bash, or Go.
• Proven experience in building and maintaining CI/CD pipelines (e.g., Jenkins, GitLab CI).
• Deep understanding of monitoring, logging, and tracing tools and techniques.
• Experience with infrastructure-as-code tools (e.g., Terraform, Ansible).
• Strong understanding of Linux systems administration and networking concepts.
• Experience working with middleware technologies like RabbitMQ, Redis, and Kafka.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.
• Strong interest and ability to learn any new technical topic.
• Experience with container security best practices.
• Experience with chaos engineering principles and practices.
• Experience in the Financial Services industry.
• Opportunity to tackle challenging projects in a dynamic environment.

Experience:

1 year required

Skills:

SAP, Oracle, ERP

Job type:

Full-time

• Understand business end-to-end processes such as P2P (Procure to Pay), O2C (Order to Cash), and business best practices in FSI (Financial Service Institution) such as Bank, Insurance, Digital Asset or AMC (Asset Management Company), and Retail.
• Understand the process of helpdesk support and enterprise software solutions such as SAP, Oracle, or Microsoft with the ability of analytical skills.
• Serve as a first-tier support with knowledge of applications and business processes by understanding issues and then.
• 1) search for the solution from a knowledge base or issue summary for repeated issues or.
• 2) reproduce and identify certain new errors and symptoms which have never been found before.
• 3) Escalate the pending issues to the upper level of support to find the root cause, workaround, and long-term solution for each case.
• 4) Follow up on all pending cases from the Oracle global support forum and local partner support team.
• Supporting the functional document preparation such as Functional Specification Document or application design and testing efforts for long-term expansion such as if it requires any customization of report/form/interfacing in the future then this role has a responsibility to prepare for specification document.
• Supporting a testing effort for the current configuration in case Oracle regular upgrades occur.
• Supporting a testing effort for new functionalities that the client would like to enable.
• Cooperate with the technical team in estimating efforts, developing plans/schedules, and performing tasks according to the plan.
• Bachelor s Degree or higher in Business Administration/Accountancy/Computer Science/Engineering/Information Technology or related fields.
• At least 1 year experience in Oracle Fusion Cloud Implementation or Support.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences in areas of Accounting, Finance, Inventory Management, Procurement, Order Management and Thailand Tax Localization.
• Skill/Knowledge: Application configuration, Application reporting tool development from.
• Oracle Fusion Cloud Service or Oracle E-Business Suite (EBS) or Oracle Netsuite.
• An understanding of software implementation life cycle with best practices.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively such as SQL statements.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Bonus Point: Experience in the Oracle Fusion Cloud.