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Skills:

Sales, Salesforce, Teamwork

Job type:

Full-time

• Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
• Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
• Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
• Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
• Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
• Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
• Conduct quality reviews of our implementation to ensure they meet our high standards.
• Lead end-to-end pre-sales project delivery activities.
• Provide leadership and support for delivery teams and across SEA region.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects, preferably with specific industry verticals (e.g. Financial Services, Technology, Media & Telecommunications, Public Sector, Health & Life Sciences, Manufacturing).
• Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
• 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions. Strong consulting and/or Salesforce technology implementation experience. Strong relationship building and communications skills.
• Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager). Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
• Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
• Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
• Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all .
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 105581In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

Compliance, Automation, Project Management

Job type:

Full-time

• Develop and lead the strategies to improve sales force effectiveness and enhance sales productivity, efficiency, and overall performance.
• Stay abreast of industry best practices, emerging trends, and technological advancements in sales effectiveness and CRM.
• Identify opportunities for process enhancements and implement innovative solutions to optimize sales performance and CRM efficiency.
• Design and roll out Sales Incentive Programs including Reward and Recognition Program that motivate and reward high-performing sales representatives. Ensure that incentive programs align with the organization's sales objectives and provide incentives that drive desired sales behaviors. Review of incentive schemes (annually/quarterly).
• Work closely with Agency for Target setting and Sales Incentive Analysis to align with regional guidance, company strategy and ensure consistency across all Business Units.
• Manage and monitor incentive plan within budget to support achievement of operational plan and ensure 100% compliance.
• Structure target setting process and bring in the fairness element with respective potential mapping in target setting to sales representative level.
• Develop and track key performance metrics to evaluate the sales team's performance, productivity, effectiveness and identify areas for improvement.
• Develop and deliver regular reports to senior management, highlighting key findings, performance trends, and opportunities for improvement.
• Analyze and conduct comprehensive analysis of both internal & external sales data, CRM usage and market trends to provide actionable insights and strategic recommendations.
• Evaluate and implement sales tools and technologies that enable the commercial team to be more efficient and effective. This includes CRM systems, sales automation tools, and analytics platforms that support sales force effectiveness.
• Collaborate with relevance function e.g. AP Digital & Data Analytics and IT to create internal analytics dashboards e.g. internal sales report, market data, Digital engagement persona, OCE Dashboard.
• Implement data-driven strategies to refine sales processes and drive business growth.
• Partner with BU Leads, PMs and Sales Team to generate the proper Targeting and Segmentation (T&S analysis) including HCO/HCP/HCC Persona which aligned with business strategy.
• Support and drive strategic and operational excellence in the field force by working with sales teams and other functions to lead field force effectiveness initiatives.
• Work with commercial team to design and implement sales force model / structure and related territory alignment.
• Design and provide sales training programs, tools, and processes to ensure the sales team is equipped to meet targets (both qualitative and quantitative) and drive business growth.
• Education: Bachelor s Degree in Pharm / Science, Business Administration, Marketing, Engineering, Data Analytics or a related field. MBA is preferable.
• Languages: Able to communicate in both Thai and English effectively, both verbally and in writing
• Experience: Minimum 2-3 years in pharma industry or a similar business intelligence role, together with well-developed business analytics, market research, project management skills is preferable.
• Solid understanding of healthcare sales and marketing practices.
• Strong analytical and strategic thinking capabilities, quality and result oriented with project management and problem solving skills.
• Strong communication skills to conduct meaningful discussions with cross functional stakeholders & provide them with timely solutions to complex issues.
• Experience in leading and influencing a cross functional team without direct authority in a fast paced, high demand environment.
• Proactive, can-do attitude.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Not Applicable
• 11/29/2024A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R307666.