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Experience:

3 years required

Skills:

Microsoft Office, Negotiation, Good Communication Skills, Problem Solving, English

Job type:

Full-time

• จบการศึกษาระดับปริญญาตรี ทุกสาขา.
• มีประสบการณ์ในสายงาน Call Center, Customer Service.
• มีความสามารถในการเป็นผู้นำและสามารถกระตุ้นและฝึกอบรมทีมงานได้.
• มีความสามารถในการคิดวิเคราะห์และแก้ไขปัญหา.
• สามารถใช้โปรแกรม MS Office เป็นอย่างดี.
• สามารถทำงานเป็นกะได้.
• หากมีความรู้เกี่ยวกับธนาคารและทักษะภาษาอังกฤษจะพิจารณาเป็นพิเศษ.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้ เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.

Skills:

Corporate Law, Risk Management, English

Job type:

Full-time

• Responsible for security management in Suksawas Sortation Center, ensuring the safety of company assets and personnel.
• Develop and implement comprehensive security policies and procedures in compliance with laws and regulations and Alibaba International's security standards.
• Monitor and assess potential security risks, establish preventive measures, and minimize the occurrence of security incidents.
• Coordinate and lead the security team, conducting regular training to build skills and competence of security manpower.
• Maintain a good relationship with local law enforcement agencies to handle potential security incidents and ensure compliance.
• Execute security protocol to manage and enforce the compliance of parties involved including staff, IC, subcon or etc.
• Managing facility and infra structure support in build up cctv coverage in place insuring it been manage function as intended.
• Bachelor's degree or above in Security Management, Law, or related fields.
• More than ten years of experience in security management, with a preference for experience in Thailand or similar regions.
• Familiarity with Thai security regulations and International's security management system with strong risk assessment capabilities.
• Qualified TAPA FSR (if applicable) would be advantage.
• Excellent leadership and team collaboration skills, capable of guiding and motivating team members effectively.
• Fluent in Thai and English, with strong communication and coordination abilities to work effectively with multiple departments.

Experience:

8 years required

Skills:

Project Management, Industrial Engineering, English

Job type:

Full-time

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Skills:

ETL, SQL, Hadoop

Job type:

Full-time

• Conduct meeting with users to understand the data requirements and perform database design based on data understanding and requirements with consideration for performance.
• Maintain data dictionary, relationship and its interpretation.
• Analyze problem and find resolution, as well as work closely with administrators to monitor performance and advise any necessary infrastructure changes.
• Work with business domain experts, data scientists and application developers to identify data that is relevant for analysis.
• Develop big data solutions for batch processing and near real-time streaming.
• Own end-to-end data ETL/ELT process framework from Data Source to Data warehouse.
• Select and integrate appropriate tools and frameworks required to provide requested capabilities.
• Design and develop BI solutions.
• Hands-on development mentality, with a willingness to troubleshoot and solve complex problems.
• Keep abreast of new developments in the big data ecosystem and learn new technologies.
• Ability to effectively work independently and handle multiple priorities.
• Master degree or higher in Computer Science, Computer Engineering, Information Technology, Management Information System or an IT related field.
• 3+ year's experience in Data Management or Data Engineer (Retail or E-Commerce business is preferable).
• Expert experience in query language (SQL), Databrick SQL, PostgreSQL.
• Experience in BigData Technologies like Hadoop, Apache Spark, Databrick.
• Experience in Python is a must.
• Knowledge in machine/statistical learning, data mining is a plus.
• Experience in Generative AI is a plus.
• Strong analytical, problem solving, communication and interpersonal skills.
• Having good attitude toward team working and willing to work hard.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

1 year required

Skills:

Microsoft Office, Telesales, Service-Minded, English, Thai

Job type:

Part-Time

• การโทรสัมภาษณ์ผู้ประกอบการและลูกค้าเพื่อเก็บข้อมูลตามโครงการต่างๆที่ได้รับมอบหมายภายในระยะเวลาที่กำหนด.
• ประสานงานและติดตามแบบสอบถามที่มีการกรอกข้อมูลอย่างครบถ้วนและสมบูรณ์จากลูกค้าและบริษัทต่างๆ ให้ได้กลับมาครบตามจำนวนและเวลาที่กำหนด.
• การจัดการข้อมูลอย่างถูกต้องและมีประสิทธิภาพรวมถึงการให้ความสำคัญกับข้อมูลที่ต้องรวบรวมจัดเก็บ.
• การดูแลลูกค้า เช่น การรับเรื่องปัญหาการใช้งานระบบ, การตอบคำถามลูกค้าและการแก้ไขปัญหาอย่างถูกต้องตามกระบวนการทำงาน.
• ประชาสัมพันธ์โครงการผ่านทางการโทรศัพท์.
• ติดต่อประสานงานทั่วไปและงานอื่นๆ ตามที่ได้รับมอบหมาย.
• ประสบการณ์การทำงาน.
• มีประสบการณ์ด้านการโทรเก็บข้อมูลในเชิงแบบสอบถาม, แบบสำรวจและให้ความสำคัญกับความถูกต้องของข้อมูล.
• มีประสบการณ์ด้านการให้บริการลูกค้า สามารถตอบคำถามและแก้ปัญหาให้ลูกค้าได้ภายในระยะเวลาที่กำหนด, มีใจรักการบริการ.
• มีประสบการณ์ในการแนะนำหรือขายสินค้า/ผลิตภัณฑ์ผ่านทางการโทรศัพท์ (Tele-sales) ** จะพิจารณาพิเศษ **.
• ทักษะการสื่อสารและการเขียนภาษาไทยระดับเจ้าของภาษา.
• ทักษะการสื่อสารและการเขียนภาษาอังกฤษขั้นพื้นฐาน.
• ทักษะการใช้โปรแกรม Microsoft (Words, Excel, PowerPoint) ระดับดี.
• ระดับการศึกษาในสาขาหรือประสบการณ์ทำงานที่เกี่ยวข้อง.
• มีเครื่องมือในการทำงาน เช่น คอมพิวเตอร์หรือ Notebook, อินเตอร์เน็ตบ้านหรือ Wi-fi ที่สามารถเชื่อมต่อได้อย่างมีประสิทธิภาพ.

Experience:

4 years required

Skills:

Legal, Work Well Under Pressure

Job type:

Full-time

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
• Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
• Communicate expectations to employees and provide timely updates.
• Provide subject matter expertise in handling escalated customer calls as needed.
• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
• Stay current on internal work processes, policies and procedures. Attend required manager development training.
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
• Candidate Profile.
• Associate's degree in related field with two to four years of relevant experience preferred.
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
• Work well under pressure and follow through on items to completion.
• Strong communication skills, both written and verbal.
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
• Ability to mentor, coach and provide direction to a team of employees.
• Willingness to work a flexible schedule.
• Career Level Description.
• Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
• Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
• Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
• Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
• Support and manage the program together with other Team Leaders and Managers.
• Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
• Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
• The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Experience:

3 years required

Skills:

Sales, Negotiation, Good Communication Skills, English

Job type:

Full-time

• Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
• Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
• Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
• Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
• Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
• Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
• Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
• Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
• Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
• Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
• Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
• Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
• Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
• Language Skills: Proficiency in Thai and English (written and spoken) required.
• Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
• Email: [email protected].
• Subject: Property Management Manager - [Your Name].
• Why is this position interesting for you?.
• Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
• What is your expected salary range?.