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Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Skills:

Automation, Javascript, Data Analysis, English

Job type:

Full-time

• Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
• Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
• Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
• Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
• Experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
• Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
• Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
• Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
• Programming skills (JavaScript, Python, etc.).
• Comfortable with uncertainty and experimentation.
• Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
• Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
• Experience in project/stakeholder management, process improvement, planning, and performance management.
• Able to work in a fast-paced, dynamic, multicultural environment.
• Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
• Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
• What we offer.
• Competitive compensation package (relocation support for successful overseas candidates).
• Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic multinational working environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok metropolitan.
• This role can serve as a good transition from software engineering/technical field to business, and vice versa.
• PRJM.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Business Development, Market Analysis, Statistics

Job type:

Full-time

• Design, plan and execute the marketing researches in terms of wide and deep customer database effectively as per the business objective within designed timeframe and budget.
• Conduct market researches on changes of consumer behaviors and perform concept testing for the assigned projects for finding business opportunities, business development and strategic planning for the organization.
• Develop methodologies and execute the studies related to customer satisfaction towar ...
• Provide advice for the key findings from each study such as Tracking Study, Project based study, Ad-hoc study, New idea generation study, etc., each Business Unit can use the findings to improve the business and enhance the business success.
• Conduct competitor analysis and market analysis for finding business opportunities for existing competitors and prospective competitors especially from Shopper's perspective.
• Conduct new sources of data to study business Trend such as New Retail Concept, Retail Trend, Retail Innovation, Luxury Retail, Shopper Forecast, Future Consumer Trend, etc. so Business Units can utilize the findings from those trends to extend business operation effectively and successfully as per the company's vision and mission.
• Present and provide data adaptation to deeply and widely understand the customer from technical tools and new social tools to provide business analysis promptly and effectively.
• Perform other tasks as assigned.
• Graduated from Bachelor or Master Degrees in related fields such as Business, Economics, Statistics, Engineering.
• Experience in provide Business Intelligence data and business advice.
• Experience in finding business opportunities.
• Able to analyze the research.
• Able to provide business advice, strategic planning.
• Strong strategic thinking and communication skills.

Experience:

2 years required

Skills:

IC License, Good Communication Skills

Job type:

Full-time

• เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
• ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
• ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
• วุฒิปริญญาตรีทุกสาขาวิชา.
• มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
• มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
• มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
• เป็นตามข้อตกลงของธนาคาร.
• มีค่า Transport Allowance.
• มี Fleet Card น้ำมัน.
• สถานที่ปฏิบัติงาน.
• ภาคเหนือ : เชียงใหม่, พิษณุโลก, นครสวรรค์.
• ภาคตะวันออก : ชลบุรี, พัทยา, ระยอง.
• ภาคตะวันออกเฉียงเหนือ : อุดรธานี, อุบลราชธานี, นครราชสีมา.
• ภาคกลาง : อยุธยา, สระบุรี, สมุทรสาคร, ราชบุรี.
• ภาคใต้ : ภูเก็ต, หาดใหญ่, สุราษฎร์ธานี..

Skills:

Sales, Business Development, Negotiation

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Business Planning and Strategy Lead (Specialist).
• Develop and execute comprehensive business strategies to achieve company goals.
• Identify and analyze market trends and opportunities to inform strategic planning.
• Create and present business plans, proposals, and strategies to stakeholders.
• Execute and implement business strategies to ensure successful outcomes.**.
• Collaborate with cross-functional teams to ensure alignment and successful execution of business initiatives.
• Influence and work effectively across teams without direct authority.**.
• Work in a dynamic environment with a project or goal-based working style.
• Handle and manage business issues, prioritizing them effectively.
• Proactively identify potential business challenges and develop solutions to address them.
• Engage with enterprise customers to understand their needs and provide tailored solutions.
• Monitor and evaluate the effectiveness of business strategies and make adjustments as needed..
• Proven experience in business strategy, planning, and execution.
• Strong business acumen and understanding of enterprise customer needs.
• Excellent analytical and problem-solving skills.
• Ability to think proactively and address potential issues before they arise.
• Strong communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Degree in Business Administration, Marketing, or a related field.
• Experience in the Cloud or reseller business.**.

Skills:

Compliance, Product Development, Data Analysis

Job type:

Full-time

• Analysing category of potential opportunities for OB line / range development and identify ideal cost / sell price / margin vs benchmarking product / brand .
• Analysing and sourcing for potential strategic suppliers and briefing suppliers on requirements and T&Cs of being an Own Brand supplier .
• Working closely with Technical Manager for respective category by agreeing on product quality to develop vs benchmark identified and tracking the progress until achieve the right product quality / cost to pass internal test + customer panel (this poten ...
• Preparing product briefs together with Technical Manager and Marketing and submitting sign-off by relevant parties .
• Circulating Product Launch Sheet, coordinating and tracking the launching date with cross functions (Mktg / Quality / Ordering team / SRD / Instore Availability team) & suppliers .
• PLANOGRAM MANAGEMENT .
• Briefing SRD team on any NEW launches / Relaunches to ensure impactful planogram and aligning range change schedules with launch / relaunch dates .
• Checking to ensure planograms are done correctly prior to uploading .
• Landing communication with stores to ensure planogram compliance and set up via Support Office .
• MANAGING PRICE INCREASE .
• Managing E2E price increase on Own Brand lines with suppliers .
• Reviewing price increase justifications from suppliers and potential resource of products with new suppliers for relaunch if better price secured for same or better quality (in which case to repeat entire end-to-end process stated in point 1 above) .
• PRODUCT RELAUNCHES / RANGE EXTENSIONS .
• Being owner for relaunching products due to change in market dynamics - include packaging refresh / quality review to align with benchmarking brand / pack size change / price increase / etc. .
• This involves repeating end-to-end process stated in point 1 (ie, same process as launching new product) .
• Analysing and reviewing launched products for opportunities for range extension - pack size or new variant extensions .
• OWN BRAND AVAILABILITY .
• Initiating Own Brand Trade Plan activity to drive sales & participation .
• Working closely with Promo team to secure feature space and ensure promo process compliance for activation .
• Working closely with Supply Chain forecasting team to agree on promo qty collaboratively .
• Monitoring availability at DC and stores during promotions .
• SUPPLIER BASE MANAGEMENT .
• Maintaining good working relationship with existing vendors .
• Constantly seeking / sourcing for new potential vendors to bring excitement to OB range .
• Actively nurturing supplier capability to ensure sustainable growth for the brand .
• Other tasks .
• Assisting with and responding to request from cross functions on any OB related matters e.g. adhocs request to furnish OB information / data for Minister visits, etc./communication to stores .
• Market / competitor survey on product range / price / promo strategy.
• 3 - 5 years of experience in Product Development, Own Brand Management or Category Management with retail business background. .
• Leading Own Brand E2E process and program management would be a BIG plus.
• E2E Product Development .
• E2E Program Management .
• Supplier Management .
• Category Management .
• Numerical and Data Analysis .
• Effective Presentation .
• Interpersonal and Communication.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Skills:

Project Management, Meet Deadlines

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• We're looking for a skilled leader to join as the Team Lead, SMB Account Management. This role will build, scale and oversee our SMB business in Thailand, which is responsible for accelerating the investment of new advertisers. This team will engage a diverse set of customers, focusing on driving revenue and product adoption.
• You will empower your team to test a variety of services (including TikTok's own eCommerce solution.
• Shop) to understand the effectiveness in addressing advertiser needs and to identify what programs to scale to drive ROI across SMB.
• Aim for the.
• Highest.
• Lead a team of Account Managers.
• Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;.
• Assume Ownership.
• Identify areas for process, product and tooling improvement to enable scalable solutions for our clients.
• You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;.
• Be Candid and.
• Clear.
• Set clear goals and expectations for your team.
• Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;.
• Have the Bigger Picture in Mind.
• Work collaboratively with the entire SMB team to support and enable the success of our sales teams.
• You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;.
• Be a Champion of Inclusion.
• You will help promote diversity within your team.
• You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;.
• Always Day 1.
• Take initiative, there is no task too big or too small.
• You will be able to lead by example with supporting your AM's on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.
• 5+ years of extensive experience in account management/client services roles in digital advertising.
• 2+ years of management experience, leading and inspiring sales team while driving measurable business outcomes.
• Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem in market.
• Proven track record of collaborating with cross-functional groups to produce meaningful results.
• Proactive attitude with excellent project management, organisational, and analytical skills.
• Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
• Analytical skills and process management skills, high attention to detail and rigour, can-do attitude, and desire to learn.
• Experience in platform and scaled operations is considered a plus.
• In-depth knowledge of the Thailand AdTech market and its SMB lead initiatives.
• Have a passion for TikTok.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

SAP, SAP FI, Production planning

Job type:

Full-time

• Lead a team of internal and external SAP PP/QM Analysts and the functional design for company and subsidiary projects BAU and Support.
• Ability to architect solutions in the SAP PP/QM functions by seamlessly integrating with other modules like SAP FI,CO, SD, MM, BPC and BW functions.
• Be able to analyze, design and configurate SAP PP/QM solution.
• Provide knowledge and understanding of SAP production planning concepts and process flows that they are able to both understand existing configuration and solutions and also design new solutions for new requirements.
• Providing support, advice and guidance to the customer support team on SAP-related issues.
• Communicate effectively with external clients and internal teams to deliver functional requirements to meet business needs.
• Coordination of RFI/RFPs with third parties, project and internal IT procurement team.
• Work with key users and department heads on requirements gathering.
• Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security.
• Coordinate with stakeholders and users on User Acceptance Testing and sign-off.
• Provide critical thought, give input, and oversee on strategic supply chain initiatives.
• Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
• Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
• Ensure proper integration of PP/QM functionalities with other SAP modules.
• Manages all costing for each project.
• Works with development teams and project managers as an SME to consult on new initiatives, then completes production implementation - including knowledge transfer and documentation.
• Knowledge of Handling unit Management Batch Search strategy Master data High level of initiative for ensuring continuous improvement of existing SAP.
• BA/BS degree in Finance, Computer Science, MIS or another related field.
• ERP (SAP) system experience strongly preferred, Strong SAP PP/QM skills and experience is strongly preferred.
• Highly experienced SAP manufacturing.
• At least three year's SAP implementation and configuration experience - must have participated in at least one full implementation in the role of SAP FICO configuration consultant.
• Detailed knowledge of SAP Procure to Pay, Materials Management and Inventory Management processes, hands on experience in configuration of P2P and IM processes, including Vendor Management, Product Life Cycle Management, Inventory best practices.
• Intercompany trading scenarios (STO, direct shipment, 3rd party).
• Experience interfacing with internal and external business partners.
• Experience in SAP configuration and module working knowledge in PP and QM.
• Knowledge of QM inspection lot processes and QM notifications.
• Good knowledge on logistics attributes in Material master and vendor master.
• Prior hands on experience with Sales and Operation planning, Master Production Scheduling and MRP beneficial.
• Work with various businesses across all lines of business (Finance, Sales, Customer Service, HR, Order Management, MFG, Supply Chain) users to define and implement business process improvements using SAP ECC 6.0 and S/4 HANA.

Job type:

Full-time

• Achieves agreed budget and target. Monitors continuously the actual sales performance.
• against budget by products and customers.
• Assists in preparation of marketing plans by.
• Prospect for new customers "Shohauy" and qualify leads.
• Evaluating the size and nature of "Shohauy" market by products.
• Monitors and reports regularly on competitors activities.
• Plans itinerary and customer visits. Report in advance to the District Manager on a weekly.
• basis, planned customer visits and meetings.
• Visits existing and potential key customers at a frequency necessary to achieve the sales.
• target and establishes a long-term business relationship.
• Develops sales strategies and approaches for various products and services, such as special.
• promotions, sponsored events, etc.
• Build relationships with customers and understand their needs.
• Present and demonstrate consumer goods products and services to customers.
• Negotiate and close sales from "Shohauy" customer.
• Very good handling of different CRM systems in order to implement suitable software for our.
• company..
• Bachelor's degree in business administration, marketing, or a related field preferred.
• 5 years of experience in traditional trade sales preferred.
• Strong understanding of "Shohauy" products and services.
• Proven track record of achieving retail network expansion, sales targets and driving business.
• growth.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong sales and negotiation skills.

Skills:

Finance, Compliance, Legal, English

Job type:

Full-time

• Identify Process and CX Improvements: Review existing Standard Operating Procedures (SOPs) and customer journeys to spot inefficiencies and customer pain points. Develop data-driven solutions to enhance customer outcomes and internal operations.
• Manage projects: Take ownership of end-to-end projects or multiple business processes within CEG (global coverage) by collaborating closely with Customer Support Operations and other Project Management teams.
• Act as a Subject Matter Expert: Become an SME in internal procedure handling, provid ...
• Evaluate Feedback and Data: Analyze internal and external feedback to identify trends and opportunities for improvement. Be comfortable with numbers with ability to size impact of solutions and defining analysis structure.
• Align stakeholders: Ensure CEG readiness and align stakeholders to support Agoda's customer experience transformation by collaborating with various functions within Agoda (Product, Supply, Finance, Compliance, Legal, etc.).
• Identify and Solve Problems: Use data and collaboration to identify problems and opportunities, proposing project ideas and solutions to improve critical operational metrics.
• Drive continuous improvement: Oversee project progress, coordinate different workstreams + BAU processes, identify risks, troubleshoot issues, and propose mitigation plans. Evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Enhance Team Culture: Contribute positively to a culture of continuous improvement, teamwork, and enabling others' success.
• Proficient in rational decision making based on data, facts, and logical reasoning.
• Excellent organization capabilities, including the ability to initiate tasks independently and see them through to completion.
• Excellent attention to detail, ability to independently review and map current state and future state processes in detail. Pro-actively identify solutions that are aligned with stakeholders backed up by relevant data points.
• Proficient in analyzing business challenges, considering trade-offs between different metrics/priorities, and communicating actionable recommendations to business leaders, adapting message to different stakeholders.
• A growth mindset and positive attitude: pro-active, hands-on, switched-on, detail-oriented, strong sense of ownership, data driven, experimentation oriented.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
• What we offer.
• Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
• Exciting, high impact career opportunity with a major global OTA including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic and multinational Tech environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job type:

Full-time

• Monitor and analyze market share and retail performance metrics to identify opportunity and areas for improvement and implement corrective actions.
• Reinforce growth and sustainability into the "Shohuay" business through new innovation, product-market fit, new product and service development.
• Responsible to prepare accurate Category, Channel, Customer data and analysis that will assist Commercial, Operation and Sales team to develop customer shopping experience and create incremental sales.
• Lead data-driven initiatives to measure the effectiveness of sales strategies and refine approaches as necessary.
• Interpret data collected from field operations to identify the market share of each area.
• Analyze sales data (both in and out), competitor movement and other related information to identify new business opportunities and stay updated on industry trends.
• Collaborate with the Trade Marketing team to develop promotional campaigns and sales materials tailored to the traditional trade channel.
• Manage, mentor, and motivate a team of Merchandisers and the Field Excellence team in the traditional trade channel.
• Ensure compliance with company policies and trade execution standards.
• Build and maintain strong relationships with JV partners to ensure successful deal closures.
• This role requires a passionate and determined individual who has a proactive approach to work and a self-starter attitude to learning and developing themselves.
• Base in BKK Head Office and Up-Country travelling upon request.
• Minimum of 5 years of experience in retail/ wholesale business, FMCG with at least 3 years in Assistant Manager/ Manager role within the traditional trade channel.
• Proven track record of achieving retail network expansion, sales targets and driving business growth.
• Strong understanding of the traditional trade landscape, market dynamics, and customer behavior.
• Excellent leadership, communication, and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in using sales management software and tools.
• Must have own car and valid driver s license.

Skills:

Automation, Finance, Legal, English

Job type:

Full-time

• Own from end-to-end projects, or a collection of projects / areas of business, in CEG (global coverage).
• Initiate, plan, and drive projects aiming at improving our mission-critical metrics: operational efficiency, service levels, quality, productivity, cost efficiency, and people engagement.
• Ensure CEG readiness to support Agoda's new business initiatives by working with other teams in CEG as well as different functions within Agoda (Product, Marketing, Str ...
• Identify problems and opportunities, based on data and by working with others, to improve critical operational metrics and propose project ideas/solutions.
• Design project plan and work with stakeholders to gain buy-in and commitment.
• Work closely with Product Management / Technology teams to design appropriate solutions, configure systems, support testing, rollout, analyze results, and ensure usage and impact of new customer-facing and agent-facing tools.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals.
• Support large-scale communication for our geographically dispersed team to ensure broad understanding of the project rationale, progress, and impact.
• Drive, implement, and manage change in the organization.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans. Act at all times as the ultimate owner of the project.
• Analyze project outcome & impact, collect feedback, and drive continuous improvement.
• Work collaboratively with others, contribute as thought partners, and support others' projects, enabling others' success.
• Set your team's long-term vision, strategy, and short-term goals to drive maximize impact. Be accountable for your team's outcomes.
• Positively contribute to our team's culture: continuous improvement, deliver better together, and enable others' success.
• Build talent and capability in the team. Support team members' development through coaching and feedback.
• At least 8-10 years of experience in project management, strategy, operations, management consulting, and/or investment banking with extensive team management experience (preferably a team of people managers & individual contributors).
• Proven track record of developing and implementing plans to achieve business goals and objectives with clear and tangible metrics.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Problem solving and structuring skills.
• Analytical and comfortable with numbers. Can define the analysis structure, interpret data, and think on your feet.
• Solid experience in project/stakeholder management, process improvement, planning, and performance management.
• Strong communication and presentation skills (English).
• Ability to work well with and influence stakeholders at all levels.
• Ability to adapt your working style to different situations.
• Ability to work in a fast-paced, dynamic, multicultural environment.
• A growth mindset and positive attitude.
• Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvements.
• Intellectual curiosity.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Ability to work on technical projects with Product Management Team.
• Attention to detail and ability to ask the right questions to ensure speed and accuracy.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint).
• Skills in SQL/Python/R/VBA.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Sales, Financial Analysis, Market Research, Negotiation, English

Job type:

Full-time

• Achieve the individual target in terms of the sale amount, profit, and spread.
• Cooperate with the General Manager and colleagues to take care of suppliers and customers.
• Complete credit application and analysis of credit of customer in terms of ability to pay and negative information for consideration.
• Evaluate customer records and recommend payment plans.
• Follow postdated cheques and necessary documents from customers and follow up in case of any delayed payment.
• Build trust, value others, communicate effectively, drive execution, solve problems creatively and demonstrate high integrity.
• Bachelor s degree in the Marketing, Economic or related field.
• Experience at least 3 years in corporate sales at leasing companies or bank, asset on Truck, forklift or any.
• Marketing, Financial, and Negotiation skill with relevant product and industry knowledge.
• Good command of English communication.
• Computer and instant office software Literacy is required.
• Provident Fund.
• Group Insurance.
• Bonus.
• Transportation allowance.
• Working hours: 08:30-17.30 Hrs (Mon-Fri) 5 days of working.
• Working Location: 30th Floor, Q-House Lumpini Building, 1 Sathorn Road (Near MRT Lumpini exit 2).

Skills:

Sales, Product Development, Negotiation

Job type:

Full-time

• Responsible for sales in Cosmetic Ingredients division.
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
• Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
• Berli Jucker Public Co., Ltd.
• Human Resources Division99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: https://careers.bjc.co.th/
• LinkedIn: Berli Jucker Public Company Limited (BJC)
• Facebook Fan Page: BJC Careers

Skills:

Product Owner

Job type:

Full-time

• Collaborate with business stakeholders to identify technology enablers to grow the business.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
• Use metrics and data visualization to report progress and support data-driven decision making
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
• Work closely with QA team to create the test cases and perform the UAT to make sure the highest quality of products.
• Analyze product usage and customer feedback to improve the product.
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Bachelor's degree in Information Technology, Computer Science or related fields.
• 5-10 years of experience as a Developer, Software Engineer, Project Manager, Product Owner or System Analyst Positions.
• Self-motivated, eagerness to learn and embrace new challenge.
• Strong leadership and people management skill.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (WFH Every Friday).

Skills:

Research, Compliance, Teamwork, English

Job type:

Full-time

• Act as a partner with TT team and TT Sales team to develop strategic Channel Plans and lead the implementation of strategy for channel sustainable growth.
• Ensure successful execution and implementation of GTM, integrated programs (existing & new products of assigned products), inalignment with sales & marketing functions.
• Develop and control trade promotion budget via A&M TMK, and CCR TMK and D&A of AS&D.
• Explore new business opportunity and grow assigned products portfolio & category - representing customer marketing team, to lead and lead assigned projects, e.g. AS&D Conference, Wholesales JBP and wholesales conference.
• Work collaborative with Shopper-insights manager to conduct bespoke research & leverage existing research to develop Channel-Strategy and SBP GTM plan for sub-channel of TT.
• Annual Volume Objective.
• Plan across all categories, by Channel.
• Integrated trade marketing calendar.
• Cost (TM&TM process).
• Continuous improve Distribution & VPO by sub-channel.
• Lead Category-Management project.
• Define & develop Channel Strategy - by FORMAT, by Channel.
• Work closely with Sales TT team, cross-functional team, to deliver Channel Growth profitably, and grow market-share on assigned channel, continuously.
• Developing business skills & taking lead on category initiatives, in order to grow category across segment.
• Lead Assortment Review for SKUs Rationalization.
• Lead Assortment Review for Regularly monitoring Pricing & Promotion compliance with defined strategy, and SOS/SOM Index.
• Co-lead to work with Revenue Manager on Pack-Price Strategy and execute for every new pack-price launching.
• Bachelor or Master s degree in related field.
• 4yrs+ experience in Customer (Trade Marketing) /Consumer Marketing.
• Leadership skills, Strong project mgt skills, able to lead and drive actions.
• Strong analytical skills, turning insight into actions.
• Innovative thinking: able to lead team in new ways of thinking and Execution.
• Good relationship building and teamwork.
• Good planning and managing performance of self.
• Initiative and flexible.
• Work well under pressure.
• Good command in both Thai & English.
• Computer literature in Microsoft Office.
• Experienced in Channel development.
• Strong in dealing with data-intelligence agency.

Skills:

Social Media Management, Digital Marketing, SEM, English

Job type:

Full-time

• Manage digital projects inclusive of online planning and insight, online promotions, content production.
• Deep understanding of Facebook Ad Manager, A/B testing, custom audiences, lead generation, the conversion funnel, and data management.
• Analyze and provide report on paid campaign performances and communicate results, as well as provide improvement recommendations.
• Maintain paid marketing and identify site enhancements needed to increase traffic & conversion growth.
• Executes strategies through website and social media management.
• Manage customer segmentation and database management by using internal & external system to increase sales performance.
• Maintain awareness of paid marketing trends, technologies and industry standards related to campaign deployment.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Ensures that online campaigns are delivered in a timely manner and aligned with the business s guidelines, quality standards, and objectives.
• Bachelor degree in Marketing, Communication, Digital Marketing, Business Management or related fields.
• Proven experience +3 years of Digital Marketing, Marketing Communication.
• Strong understanding of digital marketing channels, including SEM, SEO, Social media, and display advertising.
• Excellent written and verbal communication skills in Thai and English.
• Highly collaborative and team oriented, with a proactive and entrepreneurial mindset work.
• Work with analytical skill along with meticulous attention to details.
• Able to multi task.
• Work well with under pressure.
• Contact Information:-.
• Home and Office Delivery Co. Ltd.
• Sangsom Building 14 Vibhavadi Rangsit Road Chomphon Sub-District
• Chatuchak District, Bangkok 10900 Thailand.

Skills:

Product Owner

Job type:

Full-time

• Collaborate with business stakeholders to identify technology enablers to grow the business.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
• Use metrics and data visualization to report progress and support data-driven decision making
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
• Work closely with QA team to create the test cases and perform the UAT to make sure the highest quality of products.
• Analyze product usage and customer feedback to improve the product.
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Bachelor's degree in Information Technology, Computer Science or related fields.
• 5-10 years of experience as a Developer, Software Engineer, Project Manager, Product Owner or System Analyst Positions.
• Self-motivated, eagerness to learn and embrace new challenge.
• Strong leadership and people management skill.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

Skills:

Teamwork, Work Well Under Pressure, Microsoft Office, English

Job type:

Full-time

• Partner with Customer Marketing Manager to develop strategic Channel Plan, i.e. AOP and lead strategy for channel growth & opportunity.
• Execute and implement Go To Market Plan & integrated Marketing plan (on existing & new products of assigned products portfolio), in alignment with sales and marketing functions.
• Lead Category-Management project for top 2 global accounts (Tesco, Big-C).
• Develop and control the annual trade promotion budget via A&M TMK, and CCR TMK.
• Explore new business opportunity on growing assigned products portfolio & category Representing Customer Marketing team, to lead & manage FE team on a continuous development to win-on-ground.
• Develop people capability In-store Management Administrator".
• Leading on being assigned projects, e.g. Idea-generation Workshop for Super/Hyper shopper, etc.
• Business ResultsAnnual Volume Objective.
• GTM Plan across all categories (Super/Hyper).
• Brand-Champion (as per assigned brands).
• Integrated trade marketing calendar.
• Cost (TM & TM process).
• Continuous improve shopper-penetration for Super/Hyper.
• Lead Category-Management project.
• Define & develop Small Format Strategy for Hyper channel.
• People Results Work closely with Channel Manager, KAM, and cross-functional team, to deliver Channel Growth profitably, and grow market-share on assigned channel, continuously.
• Lead Super/Hyper team for delivering Category-Management project, e.g. PGR for Tesco, Category Captaincy for Big-C.
• Qualifications Bachelor Degree in related field.
• 4yrs+ experience in Customer (Trade Marketing) /Consumer Marketing.
• Leadership skills, able to lead team and drive actions.
• Innovative thinking: able to lead team in new ways of thinking and.
• Execution. Good relationship building and teamwork.
• Good planning and managing performance of self.
• Initiative and flexible.
• Work well under pressure.
• Good command in both Thai & English.
• Computer literature in Microsoft Office.

Skills:

Product Owner, Finance, Project Management

Job type:

Full-time

• Demonstrates a solid understanding of product management principles and possesses relevant technical expertise.
• Manages, executes, and optimizes daily operational tasks with efficiency and precision.
• Skilled in creating and managing user stories, product backlogs, and roadmaps to guide development and delivery.
• Proficient in gathering and analyzing customer feedback and requirements to inform product decisions.
• Capable of training and consulting team members on both product and technical aspects to ensure alignment and growth.
• A tertiary qualification in Business, Finance, Information Technology, or a related discipline is required.
• 2 years plus of experience in Product Owner or Product manager.
• Experience relevant in financial services, cryptocurrency, or related industries is preferred.
• Demonstrated ability to manage and prioritize multiple tasks and projects efficiently in a dynamic work environment.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with stakeholders at all levels.
• Self-organized, self-motivated, proactive-characteristic and high sense of urgency.
• Proven ability to prioritize tasks and make informed decisions to manage competing priorities.
• Proficient in using essential project management and collaboration tools, particularly Jira, Confluence, and Miro.
• Employee Type: 1-Year Contract.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*..
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