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Experience:

8 years required

Skills:

DevOps, Software Development, Good Communication Skills, English

Job type:

Full-time

• Analyse requirement, design technical components and develop technical specifications, data mapping, diagrams, and flowcharts for developers to ensure understanding of application design.
• Design interface specification and conduct interface discussion session with related internal and external parties.
• Communicate with stakeholders (including non-technical people) in technical related subjects clearly.
• Coordinate with DevOps and infrastructure team to manage the set-up and configuration of application stack as per application architecture.
• Support performance and penetration test.
• Provide other related design documents as per needed.
• Coordinate with business analyst and developer to investigate and fix production incidents.
• Design system monitoring procedures, reconciliation and known issues fixing procedures to ensure good application service quality.
• Qualifications Bachelor or Master Degree in Computer Science, Computer Engineering or related fields.
• 0-8 years of experience in system analyst or developer role. New grads are also welcomed.
• Excellent knowledge and understanding of application design principles such as monolith vs micro-service architecture, data model design and layers of application.
• Good understanding of Software Development Life Cycle.
• Experience in agile methodologies is preferable.
• Experience in development of banking or enterprise software is preferable.
• Knowledge in infrastructure design concept and DevOps is a plus.
• Good communication skills in Thai and English for both written and verbal.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Finance, Legal, Financial Modeling, English

Job type:

Full-time

• Assist in managing all aspects of corporate finance transactions (M&A, restructuring, equity capital markets, and debt capital markets), e.g., due diligence, valuation, preparation of marketing materials, legal documentation, and deal execution.
• Analyze and assess M&A opportunities from both strategic and financial perspectives in line with the Group's direction.
• Conduct financial modeling, valuation, and returns analysis to support strategic decision-making.
• Prepare presentations for the management team and relevant stakeholders.
• Coordinate with internal departments and external advisors (e.g., investment bank, legal counsel) to ensure timely project execution.
• Bachelor s degree or higher in Business Administration, Finance, Economics, Accounting, or related fields.
• Excellent financial, analytical, presentation, communication, interpersonal, and problem-solving skills.
• Ability to manage multiple assignments under tight deadlines.
• Comfortable with flexible working hours.
• Proficient in English and Thai (spoken and written).
• Prior experience in investment banking is an advantage.
• Contact Information K. Nanchanok Ratsamesuntarangkul
• Email: [email protected]
• Company name: Thai Beverage Public Company Limited
• Working Location and address: Sangsom Building (Viphavadi-Rangsit Rd., Chomphon, Chatuchak, Bangkok - BTS Mo-chit/ MRT Chatuchak).

Skills:

Excel, Python, Power BI

Job type:

Full-time

• Identify and provide list of non-performing inventory, never been sold inventory, non-Planogram, Inventory to Merchandise & Buyer, follow up action and simulate impact from Mark down price.
• Analyze root cause which impact to non-performing inventory increasing and provide conclusion and recommendation for next step action in term of work in a process with relevant parties.
• Work with Store Operations to follow up execution to clear these inventory.
• Bachelor Degree of Supply Chain, Logistic, Economics, Mathematic and other relate filed.
• Have experience in Inventory Analyst, Inventory Planning, Inventory Control at least 5 Years.
• Excellent for Excel (Pivot, VLOOKUP, VBA), Python, Power BI, Power Query, Tableau.
• Have experience in Retail business /FMCG would be advantage.
• Good Analytic skills.

Skills:

Market Research, Research, Industry trends

Job type:

Full-time

• Forecasting: Analyze historical sales data, market trends, and promotional activities to create accurate sales forecasts and inventory plans.
• Sales Performance Analysis: Analyze sales performance data to identify trends, opportunities, and areas for improvement. Provide actionable insights to the merchandising team.
• Market Research: Conduct market research to stay informed about industry trends, competitive activities, and customer preferences. Use this information to inform mercha ...
• Reporting: Prepare and present regular reports on sales performance, inventory levels, and market trends to senior management.
• Process Improvement: Identify opportunities to improve existing merchandising processes and practices to enhance efficiency and effectiveness.
• Cross-functional Collaboration: Collaborate with buying, marketing, and finance teams to align merchandise planning with overall business goals and strategies.
• Bachelor or Master Degree in Business Administration, Statistics, Mathematics, or related field.
• Good command in Excel, Power BI or others.
• Strong analytical skills.
• Data analysis.
• Logical thinking.
• Strategic thinking.

Skills:

Data Analysis, Finance, SQL, English

Job type:

Full-time

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Master's degree in Finance, Business, Engineering, or a related field.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Risk Management, Internal Audit, Accounting

Job type:

Full-time

• Support team head on developing Risk Management Process including tools and templates across ThaiBev Group.
• Facilitate risk Identification assessment and reporting of risks across ThaiBev Group with PG/BU Risk coordinators.
• Consolidate and Monitor risk and reporting structures including reporting dashboards, risk registers, templates and supporting documentation.
• Produce risk reports working with key contributors and support the analysis of significant risks and the appropriate mitigation measures.
• Work closely with Internal Audit, Sustainability Development working Team and other Committee to ensure an enterprise risk management approach.
• Identify and analyze sector trends to continuously improve risk management approach, including the identification of gaps in processes and capabilities.
• Work with team head on developing strategy and action plan for Governance include other economic dimension e.g. Shareholders, Board of Director, Company Regulations, etc.
• Work closely with SR Representative ( in Thailand and Oversea ) to Implement group governance and risk initiatives and strategies.
• Develop and execute an overall program management and change management strategy related to governance include another economic dimension.
• Collect and consolidate Governance information on annual Sustainability reports.
• Support the sustainability on developing policies, guidelines related to Governance sustainability.
• Other requirement assignment.
• Bachelor s Degree or Master s degree in Accounting, International Development, Business Management or related filed.
• Experience in risk management / Governance management consulting.
• Experience in overseeing, supporting and/or establishing an ongoing risk management process.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Skills:

Data Analysis, Industry trends

Job type:

Full-time

• Analyze existing business processes and systems to identify inefficiencies and recommend improvements for transformation initiatives.
• Change management support, collaborate with teams to design and implement change management strategies, ensuring smooth adoption of new processes and technologies.
• Utilizing data analysis tools to track KPIs, evaluate the impact of transformation efforts, and provide actionable insights.
• Assisting in managing business transformation projects, ensuring they are completed on time, within budget, and meeting quality standards.
• Prepare and deliver reports and presentations to stakeholders, providing regular updates and insights on transformation progress.
• Bachelor s degree in Business Administration, Management, or related field.
• Experience in a data analysis, business analysis, or similar role.
• Experience in manufacturing process improvement is preferred.
• Experience in transformation, change management project, demonstrated experience managing operational, commercial projects.
• Knowledge of industry trends, technology adoption, and process optimization.
• Strong communication skills and the ability to work effectively with various teams.
• Experience working in a large, multi-department organization preferred.
• Experience in the FMCG industry is preferred.

Job type:

Full-time

• สนับสนุนการทำงานของ Business Partner (BP) และ Team Lead (TL) สำหรับโครงการ Non-routine/ Ad Hoc/ Case study & Simulation ต่างๆ ในการกำหนดขอบเขต ประเภทและสมมุติฐานของข้อมูลที่เกี่ยวข้อง แผน/แนวทางดำเนินการ Timeline ในการจัดทำวิเคราะห์ พร้อมร่วมวิเคราะห์ เพื่อให้ได้ผลลัพธ์ ตามความต้องการของลูกค้า (BU) แต่ละกลุ่มธุรกิจ รวมถึงช่วยประสานงานและเข้าร่วมทีมโครงการตามที่ได้รับมอบหมาย.
• วิเคราะห์ข้อมูล/ จัดทำรายงานวิเคราะห์ / ให้คำแนะนำ พร้อมแนวทางแก้ไข สำหรับงานแบบไม่ประจำ (Non-routine) พร้อมช่วยจัดเตรียม Presentation และสนับสนุนการนำเสนอ.
• ร่วมออกแบบโครงสร้างรายงาน รูปแบบรายงาน และรายการข้อมูลที่จำเป็นต่อการบริหาร & วิเคราะห์ธุรกิจ เพื่อรองรับความต้องการของลูกค้า (BU).
• ร่วมออกแบบ/จัดทำ Flow / หา Solution และร่วมนำเสนอแนวทางสำหรับกระบวนการปฏิบัติงานด้านบัญชี - การเงินและ New Business ที่สนับสนุนการดำเนินงานของ CSG และ BU ตามที่ได้รับมอบหมาย.
• สนับสนุนการประสานงานกับหน่วยงานที่เกี่ยวข้องทั้งในและนอกองค์กร เพื่อให้การดำเนินงาน/โครงการ เป็นไปอย่างมีประสิทธิภาพ.
• กำหนดสมมติฐานเกี่ยวกับงบประมาณที่มีความสมเหตุสมผล และสนับสนุนลูกค้าในการหาเหตุผลประกอบและจัดวางสมมติฐาน สนับสนุนงานต่างๆ ของ BP เพื่อส่งมอบงานที่สอดคล้องกับความต้องการของลูกค้า.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรี หรือสูงกว่าในสาขาบัญชี การเงิน เศรษฐศาสตร์.
• มีประสบการณ์ด้านบัญชี-การเงิน & Managerial Accounting/ Budgeting/ Business Partner อย่างน้อย 5 ปี.
• อายุ 30 - 40 ปี.
• มีความรู้ ความเชี่ยวชาญด้านกระบวนการบัญชีและกฎหมายภาษีที่เกี่ยวข้อง.
• ทักษะด้านโปรแกรม MS Office, SAP, ระบบบัญชีอื่นที่เกี่ยวข้อง.
• มีทักษะในการนำเสนอ และความสามารถในการจัดลำดับความสำคัญของงาน.
• มีความสามารถในการทำงานกับผู้นำที่หลากหลาย และมีลักษณะการทำงานที่แตกต่างกัน.
• มีทักษะการวิเคราะห์และการแก้ไขปัญหาที่ดี.
• มีมนุษย์สัมพันธ์ที่ดีและความสามารถในการสื่อสารในระดับดีเยี่ยม.

Skills:

Statistics, Data Analysis, SAS, English

Job type:

Full-time

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science).
• Ability to communicate fluently in English.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity and analytical skills.
• Experience in digital marketing.
• Academic research experience.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

SAP, SAP FI, Production planning

Job type:

Full-time

• Lead a team of internal and external SAP PP/QM Analysts and the functional design for company and subsidiary projects BAU and Support.
• Ability to architect solutions in the SAP PP/QM functions by seamlessly integrating with other modules like SAP FI,CO, SD, MM, BPC and BW functions.
• Be able to analyze, design and configurate SAP PP/QM solution.
• Provide knowledge and understanding of SAP production planning concepts and process flows that they are able to both understand existing configuration and solutions and also design new solutions for new requirements.
• Providing support, advice and guidance to the customer support team on SAP-related issues.
• Communicate effectively with external clients and internal teams to deliver functional requirements to meet business needs.
• Coordination of RFI/RFPs with third parties, project and internal IT procurement team.
• Work with key users and department heads on requirements gathering.
• Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security.
• Coordinate with stakeholders and users on User Acceptance Testing and sign-off.
• Provide critical thought, give input, and oversee on strategic supply chain initiatives.
• Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
• Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
• Ensure proper integration of PP/QM functionalities with other SAP modules.
• Manages all costing for each project.
• Works with development teams and project managers as an SME to consult on new initiatives, then completes production implementation - including knowledge transfer and documentation.
• Knowledge of Handling unit Management Batch Search strategy Master data High level of initiative for ensuring continuous improvement of existing SAP.
• BA/BS degree in Finance, Computer Science, MIS or another related field.
• ERP (SAP) system experience strongly preferred, Strong SAP PP/QM skills and experience is strongly preferred.
• Highly experienced SAP manufacturing.
• At least three year's SAP implementation and configuration experience - must have participated in at least one full implementation in the role of SAP FICO configuration consultant.
• Detailed knowledge of SAP Procure to Pay, Materials Management and Inventory Management processes, hands on experience in configuration of P2P and IM processes, including Vendor Management, Product Life Cycle Management, Inventory best practices.
• Intercompany trading scenarios (STO, direct shipment, 3rd party).
• Experience interfacing with internal and external business partners.
• Experience in SAP configuration and module working knowledge in PP and QM.
• Knowledge of QM inspection lot processes and QM notifications.
• Good knowledge on logistics attributes in Material master and vendor master.
• Prior hands on experience with Sales and Operation planning, Master Production Scheduling and MRP beneficial.
• Work with various businesses across all lines of business (Finance, Sales, Customer Service, HR, Order Management, MFG, Supply Chain) users to define and implement business process improvements using SAP ECC 6.0 and S/4 HANA.

Experience:

1 year required

Skills:

Project Management, User Experience (UX), Mobile App Testing, Agile Development, English

Job type:

Full-time

• Bachelor's degree or higher in Business, Management, Information Technology or relate field..
• Minimum of 2-5 years experience in Business analyst role..
• Strong analytical problem-solving abilities and proven ability to understand complex business and provide a suitable solution for end-users..
• Demonstrated leadership in professional setting..
• Good command in English..
• Have soft skills include negotiation, active listening, and presentation skills..
• Reliable and able to work both independently and with the team..
• Ability to work on various matters under deadlines with time pressure..
• SQL knowledge or/and background in the financial service industry is a plus..
• Have knowledge and update Technologyis advantage..
• Work through projects across multiple functional area and collaborate closely with key executives in each area..
• Develop plans to materialize strategy and analyze business proposals..
• Assess the company s operational and strategic performance..
• Research & analyze internal & external information for financial or relevant business insights and developing strategies..
• Participate in each step of development process..
• Monitor and track progress of current processes, performance review regularlyand recommend improvements based on best practices..
• Provide support, consultancy and strategic guidelines to each department..
• Monitor and analyze industry trends and market changes..
• Keep up to date with new knowledge and technology to apply to improve and enhance productivity..
• Location: MRT Pethchaburi / BTS Asok / WFH (Hybrid)
• Flexible Working Hours: 9:00-18:00 / 8:30-17:30.
• Social security.
• Free Lunch, Snack and Drink.
• Budget for training.
• Group Insurance / Annual dental medical insurance.
• Bonus depends on company and personal performance.
• Annual Leave (depends on number of working years).
• Birthday Leave.
• Annual company trip..
• สนใจร่วมงานกับเรา อย่ารอช้า! ส่ง Resume มาได้เลย.
• สอบถามเพิ่มเติม.
• โทร.095-9473186 | LINE ID: 0959473186.
• บริษัท โค้ดดีวา จำกัด | https://codediva.co.th/.

Skills:

eCommerce, Business Development, Market Research, English

Job type:

Full-time

• Performance strategy & execution: develop subcategory strategy based on various data points, derive action plans and execute with team members to monitor and improve key performance indicators. In charge of China and international new key account seller BD and incubation to ensure overall store commercial operation quality control, mainly including the logistic performance, business risk control, buyer experience maintains.
• Assortment planning & merchandising: develop category knowledge in terms of assortme ...
• Sellers management: manage relationships with the seller communities with a particular focus on top sellers, acting as a business advisor to ensure their sustainable growth and contribution to the subcategory, as well as working closely with the vendor acquisition team to acquire and groom new sellers to grow strategic assortment within the subcategory.
• Marketing & onsite management: working closely with cross-functional teams including traffic and marketing teams to plan for campaigns as per the identified assortment and growth direction of the subcategory and manage onsite merchandising and deal hunting from the sellers.
• Bachelor s Degree or above.
• At least 2+ years of of ecommerce experience, business development, or market research.
• Proficient in Chinese & English speaking and writing skill. Have HSK test is a great plus.
• Strong analytical skills with systematic and structured thinking.
• Excellent negotiation and problem-solving skills.
• Ability to work in a fast-paced and dynamic cross-functional environment.

Skills:

CPA, Excel, Power point

Job type:

Full-time

• รวบรวมและวิเคราะห์ข้อมูลทางการเงินจากบริษัทย่อย.
• จัดทำและตรวจสอบงบการเงินรวมให้เป็นไปตามมาตรฐานบัญชี (IFRS, GAAP).
• ปรับปรุงและตัดรายการระหว่างบริษัท (Elimination & Adjustments).
• การวิเคราะห์และรายงานทางการเงิน.
• วิเคราะห์งบการเงินรวมเพื่อให้ผู้บริหารสามารถตัดสินใจได้อย่างแม่นยำ.
• จัดทำรายงานเปรียบเทียบผลประกอบการรายเดือน ไตรมาส และปี.
• ตรวจสอบความถูกต้องของตัวเลขและรายการทางบัญชี.
• การบริหารและควบคุมระบบบัญชี.
• ประสานงานกับบริษัทย่อยและหน่วยงานที่เกี่ยวข้องในการจัดทำงบการเงิน.
• ควบคุมและพัฒนาระบบบัญชีรวมให้มีประสิทธิภาพมากขึ้น.
• ตรวจสอบการบันทึกบัญชีให้เป็นไปตามหลักเกณฑ์ที่กำหนด.
• การทำงานร่วมกับผู้สอบบัญชีและหน่วยงานภายนอก.
• ติดต่อและให้ข้อมูลแก่ผู้สอบบัญชีภายนอก (External Auditors).
• สนับสนุนงานด้านภาษีของบริษัท Holding ในกลุ่มและการปฏิบัติตามกฎหมายทางบัญชี.
• ปริญญาตรี/โท ด้านบัญชี หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 5 ปี ในด้านที่เกี่ยวข้อง.
• หากมี มีประสบการณ์ในการจัดทำงบการเงินรวม และ CPA จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะในการใช้ Excel, Power Point.

Skills:

Excel, Power point, Power BI, English

Job type:

Full-time

• Bachelor's degree in IT, Supply Chain or any related fields.
• At least 5 years experienced in DC, Warehouse, Supply Chain and Logistics.
• Strong Analytical skills.
• Advance Excel/ Power Point.
• Power BI is preferred.
• SQL/ Python is preferred.
• Good command in English.

Skills:

Business Development, Accounting, Excel, English

Job type:

Full-time

• Plan and prepare financial budget estimates for all companies within the AIS group.
• Monitor and track the performance of joint venture companies.
• Analyze and provide opinions on the financial and business impacts within the AIS group to support various business units and executives in decision-making. This includes Assets Monetization, pricing analysis of products and services, service costs, process costs, feasibility analysis of new services, investment projects, and new business models, etc.
• Participate as a team member in negotiations, new business development, and joint ventures in various businesses.
• Provide financial information and coordinate with various business units, communicating with relevant teams to ensure understanding new business developments. Contribute insights on improving related processes to support new business operations.
• Serve as a support team for Cost Optimization projects.
• Provide financial budget information and advisory services to different departments, sourcing tools, designing budget processes, and overseeing budget expenditures across all units to align with business directions and company practices.
• Collect financial data and prepare Key Performance Reports.
• 3 - 5 years experience in financial analysis preferably in the service industry. Knowing budgeting & planning, business development will be an advantage.
• Master's in Accounting, Finance, Economics, or Business Administration.
• Strong analytical and communication skills.
• Good command of spoken and written English.
• Strong PC knowledge (Excel, PowerPoint).

Skills:

Microsoft Office, Power point, Excel

Job type:

Full-time

• we encourage you to apply early.
• Create user friendly external facing articles and documents from internal documents.
• Conduct training via physical training and online training.
• Create and maintain training material in TH Market languages.
• Translate content into the market language and support business needs such as product education, training resources, internal communication, digital content, video subtitles.
• Update & align content with stakeholders and keep internal staff up to date with latest updates.
• Preparing reports summarising results of translation projects.
• Keep track and maintain the quality, consistency, and accuracy of the localised content in various formats and channels.
• Proficient-level knowledge of TH market languages in both oral and written.
• Final year or recent graduate with a background in language, linguistics, or other related fields.
• Good communication & presentation skill.
• Proficiency with Microsoft Office (Power Point, Excel), and other similar tools.
• Preferred Qualifications.
• Co-operative & Friendly personality.
• Ability to multitask and manage multiple projects at once.
• Understanding online marketing or online platform is plus.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Experience:

5 years required

Skills:

Negotiation, Excel, SQL

Job type:

Full-time

• Work on a assigned portfolio and achieve monthly collection and outreach targets.
• Effectively manage a high volume of email transactions, that would require actively resolving disputes, ensuring submission of overcharge invoices to properties, and pushing them to clear the overcharge balances within specific deadlines.
• Investigate cases of overcharges and reach out to hotel partners through email and phone calls to request prompt refunds and prevent chargebacks.
• Review and reconcile client discrepancies, ensuring accurate charges are applied on system.
• Collaborate with internal stakeholders to verify invoicing and billing accuracy, addressing overcharges to maintain financial integrity.
• Demonstrate strong analytical skills to assess data, identify root causes, and promptly raise it with relevant stakeholders for resolution.
• Adapt quickly to new software applications through documentation, hands-on practice, and continuous learning.
• Possess excellent communication and negotiation skills, collaborating effectively where needed.
• Approach challenges with a solution-oriented mindset, demonstrating determination and fostering innovation.
• Take initiative and devise innovative solutions to enhance collection rates.
• Assist with operational activities within the team, including but not limited to report preparation, data submissions, etc.
• What you'll Need to Succeed.
• Minimum 5 years of experience in B2B debt collection with strong emphasis on timely dispute resolution.
• Good analytical skills, outstanding problem-solving abilities, and excellent communication skills.
• Proficient in Microsoft excel & ability to adapt to new software applications as needed.
• Must be confident, proactive and take ownership.
• Organized and detailed oriented.
• Ability to work efficiently & independently, and to adapt to a fast-paced working environment.
• Basic knowledge of SQL for data querying and analysis is an added advantage.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Industry trends, Finance, Budgeting

Job type:

Full-time

• Stay up-to-date on industry trends, best practices, and emerging technologies to ensure workforce and business processes remain competitive and effective.
• Collaborate with cross-functional teams to implement continuous improvement initiatives within workforce management and business operations.
• Work closely with various stakeholders (HR, department heads, finance, senior management) to gather input, assess needs, and ensure alignment across business units.
• Financial and Resource Planning: Collaborate with finance and HR teams to align workforce strategies with budgeting and financial forecasting.
• Support the development of workforce-related key performance indicators (KPIs) and dashboards for tracking organizational goals and HR initiatives.
• Provide actionable insights and performance reports to senior leadership, HR, and department heads to guide decision-making.
• Develop and implement workforce forecasting models to predict hiring needs based on business growth, seasonality, and other influencing factors.
• Present findings, recommendations, and project updates to senior leadership and other key stakeholders.
• Analytical and problem-solving abilities and data-driven approach.
• Exceptional communication skills, both written and verbal, to clearly articulate insights and recommendations.
• Microsoft Office Suite (Excel, PowerPoint, Word) and business analytics tools will be a plus.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Ability to present to Leadership.

Experience:

2 years required

Skills:

Marketing Strategy, Project Management, Market Research

Job type:

Full-time

• Develop and Implement Product Marketing Strategy: working on comprehensive strategies and materials that engage B2B audiences, elevate brand awareness, and deliver tangible business results across multiple business units.
• Craft Compelling Product Messaging: Develop messaging and positioning that differentiates our products in the market.
• Project Management of Cross-Functional Initiatives: Ensure alignment and effective communication among all stakeholders while managing cross-functional projects.
• Performance Analysis: Analyze product and channel performance metrics to refine marketing strategies and enhance product offerings.
• Enhance Sales Materials and Strategy: Design and execute go-to-market plans for product launches, including promotional campaigns, sales enablement, and training.
• Conduct Market Research: Identify partner needs and market trends to develop a competitive positioning strategy.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda's brand story and core strategies to partners and C-suite executives.
• What You'll Need to Succeed.
• Extensive Experience: A minimum of 2 years in product marketing, strategy, content marketing, or related roles preferably in the tech industry. Experience in a B2B marketing environment is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to analyze data (SQL knowledge is a strong plus), translate data into actionable insights, and support content strategies and value propositions.
• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and Product Knowledge: Familiarity with the tech and travel industries, with experience in the online travel agency sector being a plus.
• Technical Proficiency: Knowledge of marketing automation tools, CRM systems, and analytics software is an advantage.
• Why Join Us?.
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
• Basic Qualifications/Skills Needed.
• Experience living in or exposure to Australia, New Zealand, or other countries in the Australasia subregion.
• Excellence understanding, communication skills, and proficiency in English.
• Strong coping, emotional resilience, and stress-management skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Flexibility to work in shift rotation and to work on weekends/ holidays.