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Experience:

3 years required

Skills:

Python, SQL, Excel, Tableau, English

Job type:

Full-time

• Brainstorm with Business User and Data Analyst to propose practical AI/ML solution for solving business problems.
• Translate problem statement into requirements and action plans.
• Adopt agile development approach to deliver prompt solutions phase by phase.
• Conduct EDA and feature engineering from both raw and aggregate data sources.
• Maintain, enrich, and expand AI ready data.
• Develop quantitative AI/ML models to solve estimation, prediction, or optimization problems.
• Work with experienced business experts to develop heuristic models to handle cold start or insufficient data situations.
• Design complete AI score validation framework throughout the ML life cycle.
• Measure model performance and monitor feature shifting in production environment.
• Build AI/ML-related dashboards, including model monitoring and feature monitoring.
• Work with ML Engineers or Data Engineers to optimize end-to-end ML operations.
• Collaborate with Data Analysts to perform pre-and post-model usage campaign analysis or Dashboard.
• Present project and collaborate with Business User to design action strategy.
• Minimum of 3years of data field working experiences and at least 1-yearhands-on modeling experiences.
• Strong English skill as working language.
• Proficient in Python, SQL, Excel.
• Good at Visualization tool such as Tableau, and Powerpoint.
• Strong analytical thinking and creative thinking.
• Good at communication skill, teamwork.
• Independently work on end-to-end ML process.
• Solid record of successful model development with business impact in production.
• Fintech, big tech or banking industry.
• Real time AI/ML model deployment experiences.
• Cloud computing.
• Gen AI knowledge and experiences.

Skills:

Project Management, SQL, Python, English

Job type:

Full-time

• Adjust language models that have already been trained for generative AI applications Ensure that the LLMs and pipelines based on LLMs are tuned and released.
• Create and implement LLMs for various content creation jobs Develop and communicate roadmaps for data science projects.
• Design effective agile workflows and manage a cycle of deliverables that meet timeline and resource constraints.
• Serve as a bridge between stakeholders and AI suppliers to facilitate seamless communication and understanding of project requirements.
• Work closely with external AI suppliers to ensure alignment between project goals and technological capabilities.
• Identify and gather data sets necessary for AI projects.
• Prior experience in Machine Learning, Deep Learning, and AI algorithm to solve respective business cases and pain points.
• Prior hands-on experience in data-mining techniques to better understand each pain point and provide insights.
• Able to design and conduct analysis to support product & channel improvement and development.
• Present key findings and recommendations to business counter parties and senior management on project approach and strategic planning.
• Bachelor degree or higher in Computer Science, Computer Engineering, Information Technology, Management Information System or an IT related field.
• Native Thai speaker & fluent in English.
• 3+ years of proven experience as a Data Scientist with a focus on project management (Retail or E-Commerce business is preferable).
• At least 2+ years of relevant experience as an LLM Data Scientist Experience in SQL and Python (Pandas, Numpy, SparkSQL).
• Ability to manipulate and analyze complex, high-volume, high-dimensionality data from varying sources.
• Experience in Big Data Technologies like Hadoop, Apache Spark, Databrick.
• Experience in machine learning and deep learning (Tensorflow, Keras, Scikit-learn).
• Good Knowledge of Statistics.
• Experience in Data Visualization (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Having good attitude toward team working and willing to work hard.

Experience:

5 years required

Skills:

Statistics, Finance, Risk Management

Job type:

Full-time

• Bachelor s degree (or equivalent) degree in a quantitative field such as Data Science, Actuarial Science, Statistics, or Mathematics.
• 5+ years of related practical experience, preferably in commercial insurance sector.
• Solid understanding of insurance pricing principles, loss reserving, and risk assessment methodologies.
• Familiarity with insurance industry regulations, standards, and best practices.
• Develop and maintain loss cost models using GLMs and other advanced statistical techniques, incorporating relevant variables and factors for accurate pricing and risk assessment.
• Analyse historical insurance data to identify patterns and trends, and determine the impact of various factors on loss costs.
• Collaborate with underwriting, claims, and finance teams to understand business needs and provide data-driven insights for portfolio management.
• Conduct rate level reviews to ensure appropriate pricing of insurance products, considering risk exposure, market dynamics, and profitability goals.
• Enhance loss cost models over time by incorporating new data sources, refining variables,.
• and exploring innovative modelling techniques.
• Evaluate the impact of pricing strategies, policy changes, and market shifts on portfolio performance, and make recommendations for adjustments, if needed.
• Present findings and recommendations to stakeholders, including senior management and underwriting teams, in clear and concise reports.
• Work closely with other departments including Underwriting, Actuarial, and Risk Management, providing them with the data and insights needed to make evidence-based decisions.
• Functional Competency.
• Excellent analytical and problem-solving skills, with the ability to translate data into meaningful insights and recommendations.
• Strong communication skills to effectively convey complex findings and recommendations to both technical and non-technical stakeholders.
• Attention to detail and ability to work independently, managing multiple projects and deadlines efficiently.
• Strong proficiency in statistical modeling techniques, specifically GLMs, and experience with software tools like R, SAS, or Python.
• Proficiency with data analysis and visualisation tools and platforms, preferably Qliksense, Power BI, Alteryx, etc.
• Educational.
• Bachelor s degree (or equivalent) degree in a quantitative field such as Data Science, Actuarial Science, Statistics, or Mathematics.
• 5+ years of related practical experience, preferably in commercial insurance sector.
• Solid understanding of insurance pricing principles, loss reserving, and risk assessment methodologies.
• Familiarity with insurance industry regulations, standards, and best practices.
• Develop and maintain loss cost models using GLMs and other advanced statistical techniques, incorporating relevant variables and factors for accurate pricing and risk assessment.
• Analyse historical insurance data to identify patterns and trends, and determine the impact of various factors on loss costs.
• Collaborate with underwriting, claims, and finance teams to understand business needs and provide data-driven insights for portfolio management.
• Conduct rate level reviews to ensure appropriate pricing of insurance products, considering risk exposure, market dynamics, and profitability goals.
• Enhance loss cost models over time by incorporating new data sources, refining variables,.
• and exploring innovative modelling techniques.
• Evaluate the impact of pricing strategies, policy changes, and market shifts on portfolio performance, and make recommendations for adjustments, if needed.
• Present findings and recommendations to stakeholders, including senior management and underwriting teams, in clear and concise reports.
• Work closely with other departments including Underwriting, Actuarial, and Risk Management, providing them with the data and insights needed to make evidence-based decisions.
• Functional Competency.
• Excellent analytical and problem-solving skills, with the ability to translate data into meaningful insights and recommendations.
• Strong communication skills to effectively convey complex findings and recommendations to both technical and non-technical stakeholders.
• Attention to detail and ability to work independently, managing multiple projects and deadlines efficiently.
• Strong proficiency in statistical modeling techniques, specifically GLMs, and experience with software tools like R, SAS, or Python.
• Proficiency with data analysis and visualisation tools and platforms, preferably Qliksense, Power BI, Alteryx, etc.

Experience:

2 years required

Skills:

Python, SQL, Tableau, Hadoop, English

Job type:

Full-time

• Understanding of business problems forgathering/analyzing/designing the data to solve the problems from end-to-end process.
• Excellent in written and verbal communication skills for coordinating across teams.
• Analyze large amounts of information to discover trends and patterns.
• Lead the analytics group in management of projects and experiment designing, implementing innovative Predictive Models, implementing innovative analytic solutions or driving outstanding results.
• Proficient in common data science toolkits (R, Python) and using SQL languages.
• Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop).
• Good applied statistics skills, such as distributions, statistical testing, regression, etc.
• At least 2-3 year in Business Intelligence/Data Analytic.
• Proficiency in statistical analysis, quantitative analytic, forecasting/predictive analytic, experimental design and optimization algorithms.
• Technical expertise regarding data modeling, data mining, segmentation techniques, unstructured data skills, and other data science.
• Programming skills in big data frameworks and statistical modeling such as SAS, R, and Python, CE Techniques.
• Experience in data visualization tools.
• Knowledge/experience in machine learning.
• Domain knowledge of mobile, network and telecommunication technology and services would be advantageous.

Experience:

3 years required

Skills:

Data Analysis, SQL, Python, English, Thai

Job type:

Full-time

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.

Job type:

Full-time

• We are seeking an experienced and strategic Data Business Partner to join our team. This role will be pivotal in bridging the gap between our data capabilities and business objectives, ensuring that data-driven insights and analytics drive our decision-making processes. The ideal candidate will possess a deep understanding of data management, analytics, and business strategy.
• Collaborate with business leaders to identify and prioritize data needs.
• Translate business goals into data requirements and actionable insights.
• Develop and maintain strong relationships with stakeholders across the organization.
• Lead the development and implementation of data strategies that align with business objectives.
• Ensure data governance policies and procedures are adhered to.
• Champion data quality, integrity, and security across the organization.
• Oversee the delivery of advanced analytics and business intelligence solutions.
• Provide strategic insights and recommendations based on data analysis.
• Utilize data to identify trends, opportunities, and potential risks.
• Mentor and guide data analysts and data scientists within the team.
• Drive continuous improvement in data processes and analytics capabilities.
• Manage and prioritize data projects to ensure timely delivery.
• Coordinate with IT and other departments to implement data solutions.
• Monitor and report on project progress and outcomes.
• Stay updated on the latest data technologies and methodologies.
• Ensure the use of best practices in data analytics and data science.
• Provide technical guidance and support to the team..
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strategic thinker with a business-focused mindset.
• Strong oral and written communication skills.
• Strong communication and interpersonal skills, with the ability to explain complex data concepts to non-technical stakeholders.
• Ability to prioritize and execute in high-pressured environment.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving skills.
• Experience.
• Bachelor s degree in Data Science, Computer Science, Business Analytics, or a related field.
• Proven experience in a business partnering role, with the ability to influence and drive business strategy.
• Proficiency in data analysis tools and technologies (e.g., SQL, Python, Power BI).
• Strong project management abilities with experience in leading cross-functional projects.

Experience:

4 years required

Skills:

Statistics, Python, SQL

Job type:

Full-time

• Collaborate with cross-functional teams to identify and prioritize business opportunities that can be addressed through data-driven solutions.
• Extract insights from large and complex datasets using a variety of tools and techniques.
• Develop and deploy predictive models and algorithms using statistical AI/machine learning, deep learning and generative AI modeling.
• Present findings and recommendations to stakeholders in a clear and compelling manner.
• Implement data-driven solutions in various environments, including integration with existing systems and processes.
• Stay up to date on the latest development in data science and bring new idea and technology to the team.
• Monitor the performance of deployed models together with algorithms and continuously improve model accuracy over time.
• Bachelor s or Master s degree in data science, Computer Science, Statistics, or related field.
• 4+ years of experience as a Data Scientist, with a focus on industries.
• Descriptive Analytics.
• Predictive & Prescriptive Analytics (Machine learning, Forecasting, Optimization, choosing the best path).
• Strong programming skills in Python and SQL along with libraries and frameworks for machine learning and statistical test, and their variation among databases.
• Experience with statistical and machine learning techniques.
• Proficiency in optimizing large, complicated SQL statements and code versioning tools such as Git, Mercurial, SVN or others.
• Experience with data visualization tools such as Looker Studio, Tableau, and Power BI.
• Strong problem-solving and communication skills.
• Experience with Cloud technology and databases (Cloud AWS, Azure, GCP).
• Extensive knowledge of Customer relationship management, Customer experience, Next best action, Credit scoring, and Insight & pattern discovery.
• Location: True Digital Park, Bangkok.

Skills:

Power BI, SQL, Python, English

Job type:

Full-time

• Understand and document business requirements for developing data solutions.
• Develop dashboards, reports, and analyses that provide actionable insights.
• Balance retail/wholesale business acumen with data management expertise and technical proficiency.
• Collaborate closely with data engineers, data scientists, and business partners.
• Contribute to the delivery of robust, scalable data solutions with a focus on performance, security, and governance.
• RequirementsBachelor s degree in a STEM or related fields.
• 1-3 years of experience as a data analyst, preferably in the retail or wholesale industries.
• Proficiency in Power BI, SQL, and Python.
• Basic understanding of cloud data platforms.
• Ability to translate business requirements into effective data solutions.
• Strong communication skills, including:Fluency in verbal and written English.
• Ability to clearly articulate technical concepts to stakeholders with varying technical backgrounds.

Experience:

2 years required

Skills:

Research, Python, SQL

Job type:

Full-time

• Develop machine learning models such as credit model, income estimation model and fraud model.
• Research on cutting-edge technology to enhance existing model performance.
• Explore and conduct feature engineering on existing data set (telco data, retail store data, loan approval data).
• Develop sentimental analysis model in order to support collection strategy.
• Bachelor Degree in Computer Science, Operations Research, Engineering, or related quantitative discipline.
• 2-5 years of experiences in programming languages such as Python, SQL or Scala.
• 5+ years of hands-on experience in building & implementing AI/ML solutions for senior role.
• Experience with python libraries - Numpy, scikit-learn, OpenCV, Tensorflow, Pytorch, Flask, Django.
• Experience with source version control (Git, Bitbucket).
• Proven knowledge on Rest API, Docker, Google Big Query, VScode.
• Strong analytical skills and data-driven thinking.
• Strong understanding of quantitative analysis methods in relation to financial institutions.
• Ability to clearly communicate modeling results to a wide range of audiences.
• Nice to have.
• Experience in image processing or natural language processing (NLP).
• Solid understanding in collection model.
• Familiar with MLOps concepts.

Job type:

Full-time

• Job Responsibilities.
• จัดทำเปรียบเทียบยอดขายของแต่ละหน่วยงาน.
• จัดทำฐานข้อมูลทุกระบบ เช่น VSMS, HAS, HOS ฯลฯ.
• จัดทำรายงานค้างขน Ag และรายงานอื่นๆ.
• จัดทำรางวัลและกิจกรรมส่งเสริมการขาย.
• จัดทำข้อมูลเกี่ยวกับประวัติของเอเย่นต์ ซับเอเย่นต์.
• จัดทำและเปรียบเทียบข้อมูลคู่แข่งจากรายงานของแต่ละสายงานเพื่อเป็นข้อมูลในการบริหาร.
• จัดทำข้อมูลการกระจายสินค้าเข้าร้านค้าของแต่ละสายงาน.
• จัดทำรายงานงบประมาณส่งเสริมการขายเปรียบเทียบใช้จริง.
• จัดเก็บเอกสารต่างๆ เช่น สัญญา Lock Out.
• ปฏิบัติหน้าที่อื่นๆ ที่ผู้บังคับบัญชามอบหมาย.
• Job Qualification
• Job Skills & Qualifications.
• ปริญญาตรี ด้านสถิติประยุกต์ เศรษฐศาสตร์ บัญชีหรือสาขาอื่นๆ.
• มีประสบการณ์การจัดทำข้อมูลและรายงานต่างๆ ของสินค้าอุปโภค/บริโภค (FMCG).
• มีประสบการณ์ด้านการใช้โปรแกรมคอมพิวเตอร์อย่างดี.
• มีความละเอียดรอบคอบและการคิดวิเคราะห์.
• Contact Information
• ลัดดาวัลย์ ศรีมะโน (ตาล).

Skills:

ETL, Python, Java

Job type:

Full-time

• Design, develop, and maintain scalable data pipelines and ETL processes.
• Implement and optimize data storage solutions, including data warehouses and data lakes.
• Collaborate with data scientists and analysts to understand data requirements and provide efficient data access.
• Ensure data quality, consistency, and reliability across all data systems.
• Develop and maintain data models and schemas.
• Implement data security and access control measures.
• Optimize query performance and data retrieval processes.
• Evaluate and integrate new data technologies and tools.
• Mentor junior data engineers and provide technical leadership.
• Collaborate with cross-functional teams to support data-driven decision-making.
• RequirementsBachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in data engineering or related roles.
• Strong programming skills in Python, Java, or Scala.
• Extensive experience with big data technologies such as Hadoop, Spark, and Hive.
• Proficiency in SQL and experience with both relational and NoSQL databases.
• Experience with cloud platforms (AWS, Azure, or GCP) and their data services.
• Knowledge of data modeling, data warehousing, and ETL best practices.
• Familiarity with data visualization tools (e.g., Tableau, Power BI).
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Skills:

Compliance, Legal

Job type:

Full-time

• Develop and implement a comprehensive data governance strategy aligned with organizational goals and industry best practices.
• Establish data governance frameworks, policies, and procedures to ensure the quality, availability, and security of data assets.
• Data Quality Management:Define data quality standards and metrics, and establish processes for monitoring and improving data quality.
• Implement data profiling and cleansing initiatives to enhance data accuracy and reliability.
• Data Security and Compliance:Ensure compliance with data privacy regulations (e.g., PDPA) and internal data security policies.
• Collaborate with legal and compliance teams to mitigate risks associated with data handling and usage.
• Stakeholder Engagement and Communication:Collaborate with business units and IT teams to understand data requirements and promote data governance best practices.
• Communicate data governance principles, policies, and guidelines to stakeholders, fostering a culture of data stewardship and accountability.
• Risk Management and Issue Resolution:Identify data governance risks and issues, and develop mitigation strategies and action plans.
• Monitor and report on data governance metrics and key performance indicators (KPIs) to track progress and address deficiencies.
• Training and Education:Provide training sessions and workshops on data governance principles, policies, and tools to raise awareness and build capabilities across the organization.
• Support ongoing education and awareness initiatives to ensure understanding and compliance with data governance standards.
• BenefitsProven experience in data governance and data management topics, including its relevant systems.
• 5+ years of experience in data governance, data management, or related roles, with a solid understanding of data governance frameworks and practices.
• Strong knowledge of data privacy regulations and compliance requirements (e.g., PDPA).
• Experience with data quality management tools and methodologies. Alation-specific certifications or training would be an advantage.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organization.
• Strong understanding of data governance framework and practices and ability to development policies and standards.

Skills:

Project Management, Compliance

Job type:

Full-time

• Team Leadership: Lead and mentor a multidisciplinary team covering Business Intelligence, Data Science, Data Engineering, Data Platform Engineering, and Data Governance.
• Strategic Planning: Develop and execute the section's strategic plan aligned with organizational digital goals.
• Project Management: Oversee project execution, ensuring timeliness and efficient resource allocation.
• Data Analytics and Insights: Drive data-driven decision-making through advanced analytics and effective communication of insights.
• Data Governance and Compliance: Establish and maintain data governance practices, ensuring quality and compliance.
• Data Infrastructure and Technology: Collaborate on data infrastructure and stay updated on technology trends.
• Budget Management: Manage section budget and expenditures.
• Stakeholder Engagement: Build strong relationships with internal stakeholders to align analytics efforts with business objectives.
• Performance Metrics and Reporting: Monitor KPIs and report on section accomplishments and plans.
• EDUCATION.
• Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required; a Master's degree is a plus.
• EXPERIENCE.
• Proven experience (10+ years) in a managerial role, with a track record of successfully leading teams in data analytics and related fields.
• Strong understanding of data analytics, business intelligence, data governance, and data engineering concepts.
• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Proficiency in relevant software tools and technologies commonly used in data analytics and management.
• Strategic thinking and the ability to align data analytics initiatives with the organization's goals.
• OTHER REQUIREMENTS.
• As a Section Head within the Digital Department, you will play a crucial role in leading and managing the Data Analytics Section. This dynamic and diverse team covers a broad range of functions critical to our organization's data-driven decision-making, including Business Intelligence, Data Science, Data Engineering, Data Platform Engineering, and Data Governance. Your primary responsibility will be to ensure that the Data Analytics Section operates efficiently, meets its objectives, and contributes significantly to the overall success of our digital initiatives.

Skills:

Big Data, Data Warehousing, ETL

Job type:

Full-time

• Design end-to-end big data architectures and solutions on cloud platforms (e.g., Azure, GCP) to meet business requirements and scalability needs.
• Collaborate with cross-functional teams, including data engineers, data scientists, and business stakeholders, to understand data-related needs and translate them into technical solutions.
• Provide expert guidance and consultation to clients on best practices in cloud data architecture, data integration, data warehousing, and data governance.
• Lead the planning, design, and implementation of data pipelines, ETL processes, and data lakes, ensuring optimal data quality, security, and performance.
• Evaluate and select appropriate technologies, tools, and frameworks to optimize data processing and analysis in a cloud environment.
• Conduct performance tuning and optimization of big data solutions to ensure high-speed data processing and real-time analytics.
• Stay up-to-date with industry trends, emerging technologies, and best practices in cloud computing and big data to continuously enhance the organization's data architecture capabilities.
• Mentor and guide junior team members, fostering skill development and knowledge sharing within the team.
• Collaborate with sales and business development teams to assist in pre-sales activities, such as solution architecture design, proposal development, and client presentations.
• Provide thought leadership through presentations, workshops, and industry conferences.
• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
• Minimum of 5 years of experience in designing and implementing big data solutions with a focus on cloud data architecture.
• Proven experience with cloud platforms such as Azure, or GCP, including services like Azure Data Lake, Big Query etc.
• Strong proficiency in programming languages such as Python, Java, Scala, or similar languages for data processing and manipulation.

Experience:

4 years required

Skills:

SAP, ERP, English

Job type:

Full-time

• Develop plans, design, manage, and sequence the steps for data migration/Cutover from the old operational system to SAP S/4 HANA and its relevant systems with legacy integration project with project(s) in parallel. This shall ensure that the completeness, consistency, compatibility, and alignment for all data migration and cutover activities and data in scope. The data requirements shall align with in accordance with the objectives of the project and guiding principles.
• Establish strategies for the new system implementation and transition period.
• Develop the end-to-end approach, provide recommendations and perform data validation from extracting current data to SAP S/4 HANA and its relevant systems.
• Coordinate, communicate, and collaborate with stakeholders on various stages of data migration/Cutover.
• Resolve various issues arising during the data migration/Cutover phase.
• Compile the work that needs to be delivered within the scope of responsibility.
• Execute the tasks in accordance with scope of work and client s request.
• Minimum four (4) years of ERP experience as a Data Migration/ Cutover Lead, with experience in SAP S/4HANA implementation.
• Upstream industry experience is preferable.

Skills:

Automation, SQL, Data Warehousing

Job type:

Full-time

• Act as the first point of contact for users facing issues related to data and reporting.
• Manage, track, and resolve incidents, service requests, and inquiries via the ticketing system.
• Classify and prioritize incoming tickets based on severity, impact, and urgency.
• Respond to and resolve user tickets in a timely and efficient manner.
• Escalate unresolved or complex issues to appropriate internal teams while maintaining clear communication with the users.
• Diagnose, troubleshoot, and resolve data-related issues, including reporting errors, data discrepancies, and system malfunctions.
• Collaborate with other teams (data engineers, data scientists, data analysts, and other IT teams) to address complex issues.
• Provide clear and comprehensive updates to users on incident status and resolution timelines.
• Provide technical support to end-users via phone, email, chat, and ticketing system.
• Process user requests for new reports, data extracts, or updates to existing data views.
• Coordinate with relevant stakeholders to ensure requests are completed accurately and efficiently.
• Respond to user inquiries about reporting tools, data access, and system functionalities.
• Provide guidance and training to users on self-service reporting tools and best practices.
• Maintain an updated knowledge base for frequently asked questions and user guidance.
• Contribute to the development and maintenance of knowledge base articles.
• Analyze recurring issues and recommend changes to improve system stability and user experience.
• Collaborate with development and data teams to identify opportunities for automation and improved processes.
• Collaborate with other teams to improve system performance and user experience.
• Provide on-call support during evenings, weekends, or holidays as required.
• RequirementsBachelor's degree in Computer Science, Information Technology, or related field.
• Proficiency in SQL and database querying for troubleshooting and resolving data-related issues.
• Strong understanding of database management and concepts.
• Knowledge of data warehousing concepts and ETL processes.
• Experience with business intelligence and data visualization tools (e.g., Power BI, Oracle OBIEE, Oracle BIP).
• Familiarity with data visualization and reporting systems.
• Experience with cloud platforms (AWS, Azure, GCP, or Oracle Cloud).
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Strong customer service orientation and detail-oriented with a focus on delivering high-quality results.

Skills:

Power BI, SQL, Python, English

Job type:

Full-time

• Understand and document the business requirements for developing effective data solutions.
• Develop dashboards, reports, and analyses that provide actionable insights.
• Balance retail/wholesale business acumen with data management expertise and technical proficiency.
• Collaborate closely with data engineers, data scientists, and business partners.
• Deliver robust, scalable data solutions with a focus on speed, performance, security, governance, and architecture.
• Mentor junior data analysts and promote best practices within the team.
• Requirements5+ years of experience as a data analyst, preferably in retail or wholesale industries.
• Proven expertise in Power BI, SQL, Python and Cloud Data Platforms.
• Demonstrated ability to translate complex business requirements into effective data solutions.
• Strong leadership skills, including:Mentoring and developing junior analysts.
• Managing cross-functional projects.
• Guiding teams through complex BI development initiatives.
• Excellent communication skills, including:Fluency in verbal and written English.
• Ability to clearly articulate technical concepts to stakeholders with varying technical backgrounds.
• Track record of successful collaboration with various departments and stakeholders.

Experience:

No experience required

Skills:

Mechanical Drawing, Electrical Engineering, English

Job type:

Full-time

• On duty and take responsibility when absence DC operation manager.
• Quality assurance of Technician work performed along with associated documentation.
• Maintenance of supply and tool inventory used by MEP system.
• Management and reporting of Technician hours worked.
• Ensure compliance of policies and procedures by Technicians.
• Mentoring and leadership on data center floor for technicians.
• Support of construction, research, and development activity.
• Good understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
• Must be familiar with safety requirements and OSHA regulations governing a multi-megawatt facility.
• Interpret wiring diagrams, schematics, and electrical drawings.
• Job Qualifications.
• Familiar with Microsoft Suite, BMS, EPMS, CPMS and CMMS.
• Travel may be requested by GSA.
• The data center is a 24 hour/7 day operation.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to express ideas clearly, concisely and effectively with contractors installing, performing maintenance or upgrade work on systems installed in the data center environment.
• Ability to analyze and make suggestions for problem resolution.
• Solve problems with good initiative and sound judgment.
• Make decisions independently with minimal guidance.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

No experience required

Skills:

Electrical Engineering, Mechanical Engineering, English

Job type:

Full-time

• Serve as the main contact for network investigations.
• Monitor GSA internal networks and data hall environments.
• Interpret and address connectivity alerts.
• Lead incident management events and create event tickets.
• Perform configuration tasks and adhere to security policies.
• Research and summarize events, providing reports.
• Coordinate with carriers to resolve customer issues.
• Provide input for network management optimization.
• Troubleshoot and escalate issues as needed.
• Deliver timely and accurate end-to-end support.
• Document actions and provide peer coaching/training.
• Job Qualifications.
• Bachelor's degree in information technology, computer science or related field.
• Flexible schedule availability, including nights, weekends, and shift rotations.
• Strong focus on customer service solutions.
• Understanding of various network topologies.
• Excellent communication skills via direct contact, phone, email, and documentation/tracking incidents.
• Knowledge of OSI Model and troubleshooting techniques.
• Familiarity with industry cabling standards and datacenter infrastructure.
• Proficiency in interacting with computing systems.
• Ability to navigate and utilize ticketing systems effectively.
• Comfortable working in a fast-paced environment with professionalism and flexibility.
• Punctual, reliable, and able to manage deadlines effectively.
• Strong organizational skills.
• Familiar with Computer literate with an emphasis on Microsoft Office Suite.
• Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH).
• Experience with network monitoring software applications.
• We welcome recent graduates and those starting out in their careers to apply for this engineer-level position.
• Leader position is reserved for candidates with direct experience only.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

No experience required

Skills:

Mechanical Engineering, Electrical Engineering, English

Job type:

Full-time

• Provide day to day installation, maintenance, and repair of all facilities in the data center.
• 24x7 shift work responsibility when qualified and designated.
• Provide requested reporting and documentation.
• Support of facility, development, and construction teams.
• Perform tasks as assigned by DC operation manager.
• Respond to customer requests, power, cooling, and facility audits.
• First tier investigate any power, communication, or cooling anomalies.
• Attend assigned meetings and training.
• Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
• Provide technical escort when needed.
• Job Qualifications.
• Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
• Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
• Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
• Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to analyze and make suggestions for problem resolution.
• Solve problems with good initiative and sound judgment.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.