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Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), English, Mandarin
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ40,000
- Answer incoming calls, emails and chat and perform outbound calls related to client products, customized products and services. Advisor require to cross-sell the products when needed.
- Provides informs related to orders and returns status.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Follows the process and procedures for changes in client, if required.
- Collecting and providing feedback regarding client products, website, and advertising.
- Locating authorized dealers who carry client products.
- Provide call backs to consumers if required to resolve inquiry that require off-line such as outbound calls to shipping carriers or consumers and other off-line work as deemed necessary and appropriate by client.
- Demonstrate a strong customer services orientation and take responsibility to ensure that customers are satisfied.
- Provides high level or professionalism and competent customer service and can communicate effectively with customers.
- Able to work in assigned shift schedules.
- 5 working days.
- Foreign national.
- Fluency in Mandarin (Traditional Chinese) and English (B2) is required.
- Bachelor degree.
- Welcome new fresh graduates.
- Work onsite: Bangkok, Thailand.
- Visa & Working Permit sponsorship.
- Relocation package.
- Performance incentives.
- Health insurances.
- Social Security.
- Annual Increment (As per company policy).
- Bonus (As per company policy).
- Leave Entitlement (AL, SL, BL, etc.).
- Entertainment Events (Whole year).
- Yearly Health Checkup (As per company policy).
- Special Rewards & Points to redeem any special vouchers, gifts, etc.
Experience:
No experience required
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ16,750
- āļĢāļąāļāļŠāļēāļĒāđāļāđāļē āđāļāļĢāļāļāļāđāļāļŦāļēāļĨāļđāļāļāđāļē āđāļĨāļ°āđāļŦāđāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāļāđāļēāļāļāļēāļāļāđāļāļ Chat āđāļāļ·āđāļāđāļŦāđāļāļĢāļīāļāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļĢāļŠāļĄāļąāļāļĢ āļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļ āļŦāļĢāļ·āļāļāļēāļĢāđāļāđāđāļāļāļąāļāļŦāļēāļāđāļēāļ āđ.
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāļĨāļđāļāļāđāļēāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļąāđāļāļāđāļēāļāļąāļāļāļĩāļāļđāđāđāļāđāđāļāļĢāļ°āļāļāđāļ§āđāļāđāļāļāđāđāļĨāļ°āđāļāļāļĨāļīāđāļāļāļąāđāļ.
- āļāđāļ§āļĒāļĨāļđāļāļāđāļēāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļĒāļ·āđāļāļāļāļŠāļīāļāđāļāļ·āđāļāđāļĨāļ°āļāļąāļāļĢāđāļāļĢāļāļīāļ āđāļāļĒāļāļāļīāļāļēāļĒāļāļąāđāļāļāļāļāđāļĨāļ°āđāļāļ·āđāļāļāđāļāļāđāļēāļ āđ.
- āđāļŦāđāļāđāļāļĄāļđāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļāļāļđāđ āđāļāđāļ āļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļĒāļāļāļāđāļēāļāļāļģāļĢāļ° āļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļāļāđāļēāļāļāđāļāļāļāļēāļāļāđāļēāļ āđ āđāļĨāļ°āļāļģāđāļāļ°āļāļģāđāļāļĩāđāļĒāļ§āļāļąāļāļāļģāļŦāļāļāļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļ.
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāđāļāļāļēāļĢāļāļģāļĢāļ°āļāđāļēāļāļąāļāļĢāđāļāļĢāļāļīāļ āļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļĒāļāļāļāļģāļĢāļ° āđāļĨāļ°āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļāļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļāļāļēāļĄāđāļāļ·āđāļāļāđāļāļāđāļēāļ āđ āļāļąāļāļĨāļđāļāļāđāļē.
- āļĢāļąāļāļāļąāļāļāđāļāļĢāđāļāļāđāļĢāļĩāļĒāļāļāļēāļāļĨāļđāļāļāđāļēāđāļĨāļ°āļŦāļēāļāļēāļāđāļāđāđāļāļāļąāļāļŦāļēāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§āđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļāļāļēāļĢāđāļāđāđāļāļāļąāļāļŦāļēāļŦāļĢāļ·āļāļāđāļāļāđāļāļāđāļāļāļĩāđāđāļāļīāļāļāļķāđāļāļāļēāļāļāļēāļĢāđāļāđāļāļēāļ.
- āļ§āļļāļāļīāļĄ.āļāļĨāļēāļĒāļāļķāđāļāđāļ āđāļĄāđāļāļģāļāļąāļāļŠāļēāļāļē āđāļĄāđāļāļģāļāļąāļāļāļāļ°.
- āļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāđāļāļĒāđāļāđāđāļāļĢāļ°āļāļąāļāļāļĩ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļ Call Center / Customer Service āļāļĒāđāļēāļāļāđāļāļĒ 6 āđāļāļ·āļāļāļāļķāđāļāđāļ.
- āļāļģāļāļēāļ 5 āļ§āļąāļāļāđāļāļŠāļąāļāļāļēāļŦāđ (āļŦāļĒāļļāļāđāļŠāļēāļĢāđāļāļēāļāļīāļāļĒāđ āđāļĨāļ°āļ§āļąāļāļŦāļĒāļļāļāļāļąāļāļāļąāļāļĪāļāļĐāđ).
- āđāļāđāļēāļāļēāļ 9.00 - 18.00.
- āļŠāļēāļĄāļēāļĢāļāđāļĢāļīāđāļĄāļāļēāļāđāļāđāļ§āļąāļāļāļĩāđ 17 āļāļļāļĄāļ āļēāļāļąāļāļāđ 2568.
- āļŦāļēāļāđāļĢāļīāđāļĄāļāļēāļāđāļāđāđāļāļ§āļąāļāļāļĩāđāļĢāļ°āļāļļāđāļ§āđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Experience:
5 years required
Skills:
Assembly, English
Job type:
Full-time
Salary:
negotiable
- Take ownership for Environmental, Health and Safety (EHS) issues on site for the company s undertaking.
- Lead and coordinate erection and assembly activities in accordance with time schedule and cost estimate.
- Coordinate erection/assembly activities in accordance with valid instructions, check lists, specifications and regulations.
- Reports technical investigations (non-conformance reports).
- Participate in order specific reviews for larger project.
- Reports or updates on product related faults and improvements and gives feedback to product line responsible.
- Supervision and co-ordination of consultants, contractors, and customer staff.
- Keep availability of all training courses and certificates e.g. LOTO, Electrical Safety at Work, H2S, Confined spaces, Hot work and First aid.
- be available for field service assignments.
- follow established safe work methods and ensure that the work is carried out in accordance with valid EHS regulations.
- always act as an ambassador within Siemens Energy. Always collaborate and communicate with our internal customers.
- collaborate with foreign colleagues, third party and customer personnel in a respectful and professional manner.
- practice Siemens ownership culture and take responsibility for a task or a fault until it is addressed accordingly.
- What You Bring.
- Bachelor s degree in mechanical engineering, Aerospace Engineering, Marine Engineering or any related field.
- Minimum 5 years working experience in gas turbine or related engineering field.
- Ability to handle pressure and have service mind.
- Communication and problem-solving skills.
- Good command of English both written & spoken skills and proficient in MS Office.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- https://jobs.siemens-energy.com/jobs.
Experience:
No experience required
Skills:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ35,000, negotiable
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, English, Thai
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ20,000, negotiable, commission paid with salary
- āļāļģāđāļāļīāļāļāļēāļāļāđāļēāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļ āđāļĨāļ°āļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļē āđāļāļĒāđāļŦāđāļāļ§āļēāļĄāļŠāļģāļāļąāļāļāļąāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļĄāļļāđāļāđāļāđāļāļāļēāļĢāļŠāļĢāđāļēāļāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļāļāļĨāļđāļāļāđāļēāļāļĩāđāļĄāļĩāļāđāļāļāļĨāļīāļāļ āļąāļāļāđāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļēāļāļąāđāļāļĒāļāļāđāļĒāļĩāđāļĒāļĄ.
- āđāļāļĢāļĩāļĒāļĄāļāļ§āļēāļĄāļāļĢāđāļāļĄāļāļēāļāļēāļĢāļāļļāļāļāļĢāļāđāđāļĨāļ°āļŠāļāļēāļāļāļĩāđāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āđāļĨāļ°āđāļāļ°āļāļģāļāļĢāļīāļāļēāļĢāļāļĩāđāļŠāļēāļĄāļēāļĢāļāļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢ.
- āđāļāļ°āļāļģāđāļāļĢāđāļĄāļāļąāđāļāđāļĨāļ°āļŠāļīāļāļāļīāđāļāļīāđāļĻāļĐāļāđāļēāļ āđ āđāļŦāđāļāļąāļāļĨāļđāļāļāđāļē.
- āļāļđāđāļĨāļāļąāļāļāļĩāļāļāļāļĨāļđāļāļāđāļēāļāļąāđāļāđāļāļīāļĄāđāļĨāļ°āđāļŦāļĄāđ āđāļŦāđāļāļĨāļāļāļ āļąāļĒāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĄāļēāļāļāļĩāđāļŠāļļāļ.
- āđāļāđāļāļāļąāļ§āđāļāļāđāļāļĢāļāļāđ āđāļĨāļ°āđāļāļ°āļāļģāļāđāļāļĄāļđāļĨāļāļĢāļīāļāļēāļĢāļŠāļāļēāļāļāļĩāđāđāļĨāļ°āļāļļāļāļāļĢāļāđ āđāļāđāļāļđāđāļŠāļāđāļ.
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļđāđāļĨāđāļāļēāđāļāđāļŠāđ āļĨāļđāļāļāđāļēāđāļāļāļēāļāļ° Touchpoint āļŦāļāļķāđāļāļāļāļāđāļāļĢāļāļāđ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļēāļĢāļāļđāđāļĨāļāļ§āļēāļĄāļŠāļ°āļāļēāļ āđāļĢāļĩāļĒāļāļĢāđāļāļĒāļāļāļāļāļēāļāļēāļĢāđāļĨāļ°āļŠāļāļēāļāļāļĩāđ āļĢāļ§āļĄāļāļķāļāļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļēāļ āļēāļĒāđāļāđāļāļĢāļāļāļēāļĢāļāļĒāļđāđāđāļŠāļĄāļ.
- āļāļĢāļ§āļāļāļēāļāļēāļĢāđāļĨāļ°āļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļēāļ āļēāļĒāđāļāđāļāļĢāļāļāļēāļĢāļāļĒāđāļēāļāļĨāļ°āđāļāļĩāļĒāļ āđāļĨāļ°āļāļĢāļāļāļēāļĄāļŠāļ āļēāļāļāļĢāļīāļ āļāļĢāđāļāļĄāļāļąāđāļāļŠāļēāļĄāļēāļĢāļāļāļĢāļ°āđāļĄāļīāļāļŠāļāļēāļāļāļēāļĢāļāđāđāļĨāļ°āđāļāđāđāļāđāļāļāđāļāđāļāļēāļĄāļāđāļĒāļāļēāļĒ.
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- āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāļ°āļŦāļ§āđāļēāļāļāļĩāļĄāļāļđāđāļāđāļēāđāļĨāļ°āļāļĩāļĄāļāļēāļāđāļāļāļĢāļīāļĐāļąāļ āđāļāļ·āđāļāļāđāļ§āļĒāđāļŦāđāļāļēāļāļēāļĢāđāļĨāļ°āļŠāļāļēāļāļāļĩāđāļ āļēāļĒāđāļāđāļāļēāļĢāļāļđāđāļĨāļāļāļāđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ āļāļąāđāļāđāļĄāđāļāđāļēāļ āļĢ.āļ.āļ . āđāļĨāļ°āļāļĩāļĄ Property Management.
- āļāļĢāļ°āļŠāļēāļāļāļēāļ āļāļīāļāļāļēāļĄ āđāļĨāļ°āļāļģāļāļąāļāļāļđāđāļĨāļāļļāļāļ āļēāļāļāļāļāļāļĢāļīāļāļēāļĢāļāļāļŠāđāļāđāļĨāļāļīāļŠāļāļīāļāļŠāđāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļ§āļīāļāļĩāļāļēāļĢāļāļģāļāļēāļāđāļĨāļ°āļĄāļēāļāļĢāļāļēāļ.
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- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢ āđāļāļāđāļāļīāļ IWR āđāļĨāļ° āđāļāļāđāļāļīāļ reimbursement āļāļĢāļ°āļāļģāđāļāļ·āļāļāļāļąāđāļāđ.
- āļāļāļĄāļīāđāļāļāļĢāđāļāđāļģ āđāļ āļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļē āđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļŠāđāļāđāļĨāļāļīāļŠāļāļīāļāļŠāđ.
- āļāļąāļāđāļāđāļāđāļāļāļŠāļēāļĢāđāļŦāđāļāļĢāļāļāđāļ§āļāđāļĨāļ°āļāļđāļāļāđāļāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ.
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- āļĄāļĩāđāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ āļāļīāļāļāļ§āļ āļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļāļ° (5 āļ§āļąāļ / āļŠāļąāļāļāļēāļŦāđ).
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļąāđāļāļāļēāļĢāļāļđāļāđāļĨāļ°āđāļāļĩāļĒāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄ Microsoft Office āđāļĨāļ° Internet.
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļēāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ ( āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ ).
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļē, āļāļēāļĢāļāļēāļĒ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Skills:
SAP
Job type:
Full-time
Salary:
negotiable
- Supportive responsibility for customer s success with SAP cloud subscription solutions with a given Domain or scope of assignment.
- Supports execution of LoB/Buying Center level Relationship Assessments.
- Supports development, maintenance, and actioning buying center or LoB-level Outcome Success Plan (OSP).
- Supports coordination of success resources across SAP to accomplish customer's desired outcomes.
- Is supported by the CE&X Centers and other SAP resources for deeper subject matter expertise when required.
- Supports monitoring LoB(s) adoption / consumption and documents business impact.
- SaaS or Cloud Solutions experience a plus.
- Managing customer engagements including commercial experience.
- Multi-lingual a plus depending upon region.
- Excellent verbal and non-verbal communication skills.
- Excellent analytical skills.
- Education.
- Bachelor's degree equivalent.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
Job type:
Full-time
Salary:
āļŋ22,000 - āļŋ24,000, negotiable
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
Skills:
Able to work as a shift, Service-Minded, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start āļŋ20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
Skills:
Compliance, Payroll, Legal, English
Job type:
Full-time
Salary:
negotiable
- Partner with Regional HR Lead and managers to align organizational design with business strategy, leveraging data & insights for efficiency and collaborations.
- Implement initiatives to boost engagement, drive positive culture, manage change, and develop talent and performance.
- Design and deliver targeted people solutions for evolving retail industry needs, anticipating future talent and leadership requirements.
- Manage escalated under performance, mis conduct, and grievances, ensuring compliance.
- Support training, development, and career advancement aligned with organizational growth.
- Collaborate with Regional, Head Quarter's HR team to improve programs based on market insights and feedback.
- Generate reports for government authorities.
- Talent Acquisition:Supporting business growth by attracting and retaining top talent, implementing best-practice development and career paths to cultivate internal talent and inspiring leaders.
- Manage end-to-end recruitment for office/store-based role with stakeholders for management level by setting clear expectations and deadlines.
- Manage talent data and build talent pipelines. Develop and execute talent sourcing plans, including career fairs, recruitment events and etc.
- Collaborate with Regional HR Manger to build employer brand through internships. University recruiting and DE&I initiatives.
- Lead candidate experience, ensuring smooth sourcing, recruiting, onboarding, and offboarding processes.
- Embrace new recruiting technologies to develop sourcing strategies, build candidate pipelines, improve quality of hire, enable process excellence in recruiting, fostering a talent advisor mindset with customers and teams and decrease time-to-fill.
- Risk Management:Implement high level confidentiality protocols about all employee information.
- Address performance/conduct issues and grievances fairly.
- Uphold current, compliant policies/procedures for business protection.
- Ensure a safe work environment and implement safety protocols with retail operations.
- Ensure staff are educated and made aware of their obligations in the workplace pertaining to risk and occupational health and safety.
- HR Operations:Develop/implement efficient HR policies and procedures.
- Collaborate with Head office HR on payroll, workday management, and annual HR processes, ensuring local legal compliances.
- You HaveAt least 7 yrs of experience in both HR Business Partnering as well as Operations.
- Experience within retails, customer service, or hospitality industries.
- Experience in workforce optimization, talent management, and leadership development.
- Proven ability to influence stakeholders across all levels.
- Strong business acumen and commercial understanding.
- Proficient in MS Office: Excel, Word and Powerpoint.
- Good English communication both written and speaking.
Experience:
5 years required
Skills:
Compliance, Legal, Finance, English
Job type:
Full-time
Salary:
negotiable
- Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
- Manage the SEC licensing and all SEC queries relating to the business.
- Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
- Develop and maintain Regulatory Compliance Audit and Supervision programs.
- Write and present the Compliance Supervision Reports to the Board and Audit Committee.
- Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
- Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
- Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
- Communicate and facilitate regulatory compliance risk assessment by other business units.
- Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
- Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
- Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
- Perform and complete daily monitoring checklists on fund related issues.
- Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
- Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
- Bachelor s degree or higher in Law, Economics, Finance, or a related field.
- At least 5 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
- Good command of verbal and written communication skills in Thai and English.
- Strong analytical, interpersonal, and negotiation skills.
- Attention to detail and interest in following the latest regulatory changes.
- Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
- Must have initiative and a good working attitude
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Skills:
Compliance, Risk Management, Product Owner
Job type:
Full-time
Salary:
negotiable
- Rollout Planning: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
- Stakeholder Communication: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
- Documentation and Compliance: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
- Change ManagementChange Request (CR) Management: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
- Change Advisory Board (CAB) Coordination: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
- Incident and Risk Management: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
- Service Delivery OversightService Quality Monitoring: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
- Continuous Improvement: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
- Operational KPI Tracking: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
- Cross-Functional Alignment and SupportCollaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
- Support Engineering Teams: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
- Incident Response Coordination: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption..
- Key Success Criteria for a Release Management.
- Smooth and Timely Releases: Releases happen on time with minimal disruptions, and issues are quickly resolved if they arise.
- Effective Risk Management: Risks are well-identified and mitigated, with clear backup plans.
- Stakeholder Satisfaction: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
- Continuous Improvement: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.
- Day-to-Day Workflow of a Release Management.
- Morning Syncs with Cross-Functional Teams: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
- Release Readiness Reviews: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
- Change Advisory Board (CAB) Meetings: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
- Post-Release Monitoring: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
- Process Improvement: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Experience:
5 years required
Skills:
Human Resource Management, Problem Solving, Leadership Skill, Microsoft Office, Recruitment, Thai, English
Job type:
Full-time
Salary:
āļŋ50,000 - āļŋ75,000, negotiable
- Develop and implement effective recruitment strategies to attract top talent, particularly for high-volume and operational roles.
- Manage and oversee recruitment process such as Onboarding, Recruitment Process, Manpower Planning, Recruitment Budget, Probation, Documentary and other duties as assigned.
- Utilize various recruitment channels such as social media, job portals, and personal networks to source candidates.
- Build and implement Employer Branding strategies to position as an employer of choice.
- Process documentation and prepare reports relating to personnel activities.
- Prepare reports and analytics on recruitment metrics, employee engagement, and other HR initiatives.
- Collaborate with cross-functional teams to streamline workflows and improve operational performance.
- HR Business Partner (HRBP).
- Act as a trusted HR advisor to team leaders and employees at all levels.
- Shape and refine HR policies to align with the company's goals and values.
- Oversee the performance review process and provide actionable insights for employee development.
- Other assigned administrative tasks.
- Bachelor's degree or higher in Human Resources, Business Administration, or related fields.
- 5-7 years of HR experience, particularly in Talent Acquisition and HRBP roles.
- Experience in managing recruitment for Operations, Mass Recruitment, or multi-branch organizations will be highly considered.
- Strong communication skills in both Thai and English.
- Familiarity with employee and customer-centric cultures, such as fitness or service industries.
- Strategic thinking and problem-solving skills.
- Proficiency in Microsoft Office and HR Tools.
Skills:
Sales, Product Development, Negotiation
Job type:
Full-time
Salary:
negotiable
- Responsible for sales in Cosmetic Ingredients division.
- Plan and arrange the customer visit report as well as to present new product s information to customer.
- Ensure fulfillment of sales and other objectives by means of implementation.
- Achieve target set out increase market share & sales, through acquisition and retention of customers.
- Build product propositions with existing customers and identify new business opportunities.
- Provide technical advisory to customer and be able to solve basic technical problems.
- Explore opportunity and get voice of market/customer for new product development.
- Establish and continuously improve product & market knowledge, so as to be more efficient.
- Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
- Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
- Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
- Good technical, Sales, Marketing and Negotiation skills.
- Team player, fast learner and result oriented.
- Able to work under pressure.
- Decision making & problem solving skills.
- Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
- Berli Jucker Public Co., Ltd.
- Human Resources Division.
- 99 Soi Rubia, Sukhumvit 42,
- Phrakanong, Klongtoey, Bangkok 10110
- Visit us at: https://careers.bjc.co.th/
- LinkedIn: Berli Jucker Public Company Limited (BJC)
- Facebook Fan Page: BJC Careers..
Skills:
Sales, VMware, Cloud Computing
Job type:
Full-time
Salary:
negotiable
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
- Participate in proof-of-concept (POC) development and execution.
- Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Cloud Service Support/ Dispatcher / Cloud Technical Support.
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Cloud Implementation (Azure Cloud engineer).
- Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
- Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
- Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
- Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
- Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
- Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
- Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
- Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
- Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
- Understanding of CI/CD on AWS platform.
- Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
- Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
- Strong understanding of Identity and Access Management (IAM), SSO Integration.
- Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
- Network Security (Cloud).
- Reponsibilities.
- Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
- Support integration with Software-defined network and virtualization platform such as Linux KVM.
- Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
- Work with hyper scaler providers to implement network connection between cloud environments.
- Manage network information registrations such as IP network address, AS number, domain name, etc.
- Implement authentication, authorization and accounting system for network and security devices.
- Troubleshoot network and security incidents.
- Relevant network certifications such as CCNA, CCNP, CCIE.
- Relevant Information Security certification such as CISSP.
- Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
- Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
- Experience with network monitoring and troubleshooting tools.
- Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
- Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
- Compare and Validate between Presale s solution and Customer requirement.
- Ensure the delivery plan with the identified timeline.
- Clarified the owner of after-sale process both Insource and Outsource.
- Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
- Ensure corporate governance guideline are adhered.
- Prepare summarized report with approval on Solution Review Result and handover to EFRM.
- Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
- Education: Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
- Proven track record in bid evaluation, contract negotiation, and vendor management.
- Strong understanding of risk management principles and methodologies.
- Experience in working with diverse technical teams and stakeholders.
- Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
- Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Generate sales to achieve target by 100% according to the regulation and adaptation to new sale channel.
- Follow Brand standard service and selling steps to ensure customer satisfaction.
- Master on daily operations at point of sales (POS), POS system, Activity. In cooperate with OMNI Channel as Pick from Store etc.
- Follow brand CRM procedures to recruit and loyalize customers via different touchpoints.
- Ensure on Store Readiness as store quality, Stock level, merchandising and cleanliness of the store.
- Active on social: BA Formal account for Product & Brand content.
- Responsible to acknowledge/record all customer complain and issues.
- Minimum of 2 years experience as Beauty Advisor OR Bachelor degree new graduate, Retail/ Call Centre/e-commerce experience.
Experience:
2 years required
Skills:
Salesforce, Sales
Job type:
Full-time
Salary:
negotiable
- Collecting and understanding client business and technical requirements.
- Developing techno functional solutions within Salesforce - with focus on Sales and Service.
- Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce - Cloud for Customer, Sales Cloud and Service Cloud platform.
- Interacting with internal, client and partner stakeholders.
- Participating in solution design, implementation, and systems integration.
- Contributing to overall deliverables.
- Supporting project team on on-going project activities to ensure project is delivered on-time, on-budget.
- Continuously engage and follow up end to end customers' journey.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analysts across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- What we are looking for:Available to commence work in February 2025.
- Strong academic performance in Business, Engineering, Computer Science, IT, or related field.
- In your final year of study or recent graduate between 0-2 years of work experience.
- Able to run workshops to define requirements and use cases.
- Experience of capturing business requirements.
- Understanding of CRM processes (e.g. Sales Transformation and Service Excellence best practices, use cases, architecture principles).
- Able to carry conversations as a consultant with different level of stakeholders.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- This role is open for those that possess a valid permit or status to work in Thailand, Malaysia and Singapore. Requisition ID: 105691In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
4 years required
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Establish and maintain IT security standards and guidelines in compliance with the security regulations from regulators, and the security best practices, that governs new technology adoption.
- Advise business units and technology group on how to comply with IT security policy, standards, guidelines and best practices.
- Keep abreast of the knowledge in cybersecurity, new digital technology.
- Support on Cyber-drill program management and BCP coordinator across different Technology security units.
- Provide security awareness to the employee and service providers.
- Manage security supervision programs to track on non-compliance items to security policies, standards and guidelines.
- Inspecting and assessing the security of IT third parties that will access the organization s data or systems.
- Ensuring compliance with security requirements for IT third parties.
- Analyzing security risks and establishing preventive measures in case of incidents involving IT third parties.
- Qualification Bachelor s or Master degree in computer science, Computer Engineering, Information Technology, or related field.
- At least 4 years of experience in Information Security or a related field.
- Knowledge in new Banking Technology and associated security control is a plus.
- Relevant security certification is a plus, e.g. CISSP, CISM.
- Strong security advisory, analytical, and problem-solving skill.
- Good command in English.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
- Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
- Supports Boutique Management in sustaining Client Service Values as a mindset.
- Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
- As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
- Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
- Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
- Holds regular meetings with Marketing team to bridge Office and Boutique updates.
- Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
- Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
- Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
- Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
- Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
- Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
- Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
- Leading and delivering business impacts by your expert and support to both staff and clients.
- What you will bring At least 3 years experience in Customer Relation Management (CRM)/ Customer Experience Management (CEM).
- Experience in Luxury Fashion is a strong advantage.
- Proven track record of effective implementation of a client engagement strategy.
- Excellent communication in both Thai and English, able to adapt communication style to suit with different audiences.
- Deep interest in building client relationships with service-oriented mindset.
- Passion for luxury fashion, strive for excellence with constant drive for innovation and eye for details.
- Well groomed, with a pleasant and dynamic personality.
- Able to withstand retail working hours and work on weekends and public holidays.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience:
4 years required
Skills:
GIS, Project Management, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
- Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
- Conduct troubleshooting and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
- Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams).
- Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
- Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
- Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site.
- Train and mentor junior field service engineers.
- Provide training to customers on routine maintenance tasks.
- Contributes to internal and external customer satisfaction by implementing Service work according to customer order and expectations.
- Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.
- What You Bring Electrical Degree or equivalent experience with more than 4 years working experience in field service engineering within the high voltage transmission industry (including hands-on experience with new installations and service).
- In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
- Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
- Strong problem-solving and troubleshooting skills, with the ability to work independently in demanding field environments.
- Excellent communication and interpersonal skills, with the ability to interact effectively with various organizational levels in customer s and internal teams.
- Ability to improvise and willingness to experience unpredictable situations.
- Positive attitude to work in challenging environment and in adopting a diverse and inspiring culture.
- Professional English and Mandarin required, where additional Asian languages will be a benefit.
- Willingness to travel locally and regionally to various field locations and work flexible hours as needed.
- About the Team Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
- Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 99,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
- Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- Rewards/BenefitsEmbark on Siemens Energy s Field Service Development Plan.
- Be a trusted advisor to both your Internal and External Stakeholders.
- Develop your technical and soft-skills working with cross-functional teams.
- Take on a higher level of technical and leadership responsibilities within local and regional teams.
- Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
- Jobs & Careers: https://jobs.siemens-energy.com/jobs
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