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Skills:
Product Owner, Project Management
Job type:
Full-time
Salary:
negotiable
- Provide governance and guidance to deliver world class network products and services in-line with industry standards, and internal process/procedures with an emphasis on risk-based approaches.
- Participates and provides governance to all elements from the delivery of technologies to service improvements through lifecycle management, vendor coordination, and operational support, documenting the risk profile along the way.
- Defines the Service Level Objectives (SLO) and Service Level Indicators (SLI) and de ...
- Acts as the driver for continuous improvement of NPS products and services.
- Responsibilities Works closely with product managers of NPS to define SLI/SLI.
- Works closely with the service owner of the network products and services to make sure we deliver to agreed SLO/CLI.
- Works closely with business partners and product managers to make sure the demands from business can be supported on time with quality following proper prioritization calls.
- Owns the service reports and service review meetings for network products and services, proactively tracks the critical metrics of network services and provides insight on improvement opportunities, leads/drives the Service Improvement Plan (SIP) in a systematic approach.
- Governs the process used by NPS and make sure the team is complaint to process, and introduces industry standard methodologies and continually improve those processes for a mature service delivery process.
- Join service owners in TRT and PIR with the target to drive for systematic improvement on how we handle incidents/problems.
- Provides oversight to the network ITSM process and results to proactively prevents service disruptions through analysis of changes adhering to ITSM principles and process.
- Proactively tracks and maintains a service risk catalog with continual updates provided to leadership, while working with business partners to clearly highlight the risk profile as it relates to business decisions.
- Tracks audit results and issues exposed in OpsRes and TechRes discussion and provide inputs to product manager, product owner, service owner to resolve the potential issues in a timely manner.
- Defines and manages the vendor operational performance indicators and holds vendors accountable through proper engagement and governance.
- Manages network vendor performance and drives for improvement systematically when there is trend.
- On top of the individual SM role, can lead a team of SMs to provide consistent governance globally.
- Qualification 10+ years working in global technology service based organization.
- Experience of working in a global 24/7 network or infrastructure service operations.
- ITIL Certification (ideally ITIL 4) with demonstrable application on large 24 x7 global organisation.
- Passionate in leading continuous improvement and has knowledge on continuous improvement methodologies.
- Demonstrated ability to influence and hold others accountable for service quality - more senior people in the organization and business partners.
- Not only can lead initiatives in own areas, can also help wider organization.
- Strong leadership and excellent problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Project management expertise.
- Ability to work under stress and manage multiple priorities.
- Certifications (Preferred): Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
- Certified Information Systems Security Professional (CISSP).
- ITIL Foundation Certification.
- This role is ideal for professionals passionate about technology leadership, network innovation, and delivering seamless connectivity in a dynamic environment. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job type:
Full-time
Salary:
negotiable
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
- The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
- How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
- Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
- Manage the team on a day-to-day basis and provide support for escalations.
- Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
- Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
- Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
- Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
- Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
- Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
- Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
- Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
- Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
- Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
- BA/BS degree or equivalent practical experience.
- 3 years experience as People-manager for individual contributors, in a Service organisation.
- Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
- Good written and verbal communication skills.
- Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
- Preferred Qualifications.
- Experience in eCommerce platforms in the relevant region.
- People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
- Conflict management, with ability to control and resolve complex escalations.
- Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Work Well Under Pressure, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
- Acts as a point of contact for tenant service calls, requests and issues.
- Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
- Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
- Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
- Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
- Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
- Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
- Ensures the provision of a safe and secure environment for all tenant partners.
- Identify issues and concerns and provide appropriate correspondence as required.
- Build and maintain effective relationships with internal department and tenant partners.
- Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
- Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
- Experience working in Shopping Center/ Retail business is a must.
- Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
- Strong communication, interpersonal and negotiation skills.
- Good command of both written and spoken English and computer literacy.
Experience:
No experience required
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ16,750
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- āđāļāđāļēāļāļēāļ 9.00 - 18.00.
- āļŠāļēāļĄāļēāļĢāļāđāļĢāļīāđāļĄāļāļēāļāđāļāđāļ§āļąāļāļāļĩāđ 17 āļāļļāļĄāļ āļēāļāļąāļāļāđ 2568.
- āļŦāļēāļāđāļĢāļīāđāļĄāļāļēāļāđāļāđāđāļāļ§āļąāļāļāļĩāđāļĢāļ°āļāļļāđāļ§āđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Experience:
No experience required
Skills:
Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ35,000, negotiable
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
- Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
- Bachelor in any relate field.
- Pleasant personality and excellent communication skills.
- Well-groomed, with a good sense of refinement.
- Highly self-motivated and able to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
Experience:
2 years required
Skills:
Analytical Thinking, SQL, Excel, English
Job type:
Full-time
Salary:
negotiable
- Define key measures and set up appropriate monitoring to indicate service status.
- Review the service status across infrastructures to assess risk levels, address issues with relevant teams, and progress open actions.
- Analyze both client level and system level usage data and be able to provide insights and recommendations.
- Provide regular reports to key collaborators to communicate the current status and drive actions to a timely closure.
- Qualification Bachelor s degree in business, Technology, or Operations Management.
- Strong critical thinking and analytical thinking.
- Strong data analytical skill.
- Strong understanding of SQL.
- Strong administrative and organizational skills required, as is a focused attention to details.
- Strong working knowledge of Microsoft Excel (preferably to advanced level).
- Good background in data visualization concept and tools. Tableau knowledge and PowerBI is preferred.
- Good communication in English and strong social skills required.
- 2-3 years of experience working in a technical environment or with a technical organization.
- At LSEG, we consider on providing opportunities equally as priority, we strive to establish teams that are diverse and encourage coordinated working and sharing of ideas!
- At LSEG Bangkok, you can be your best self. Our open and inclusive culture and collaborative communities connect colleagues from across the world, and a host of skill development programmes support our people's personal and professional growth. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, English, Thai
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ20,000, negotiable, commission paid with salary
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- āļĄāļļāđāļāđāļāđāļāļāļēāļĢāļŠāļĢāđāļēāļāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļāļāļĨāļđāļāļāđāļēāļāļĩāđāļĄāļĩāļāđāļāļāļĨāļīāļāļ āļąāļāļāđāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļēāļāļąāđāļāļĒāļāļāđāļĒāļĩāđāļĒāļĄ.
- āđāļāļĢāļĩāļĒāļĄāļāļ§āļēāļĄāļāļĢāđāļāļĄāļāļēāļāļēāļĢāļāļļāļāļāļĢāļāđāđāļĨāļ°āļŠāļāļēāļāļāļĩāđāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āđāļĨāļ°āđāļāļ°āļāļģāļāļĢāļīāļāļēāļĢāļāļĩāđāļŠāļēāļĄāļēāļĢāļāļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢ.
- āđāļāļ°āļāļģāđāļāļĢāđāļĄāļāļąāđāļāđāļĨāļ°āļŠāļīāļāļāļīāđāļāļīāđāļĻāļĐāļāđāļēāļ āđ āđāļŦāđāļāļąāļāļĨāļđāļāļāđāļē.
- āļāļđāđāļĨāļāļąāļāļāļĩāļāļāļāļĨāļđāļāļāđāļēāļāļąāđāļāđāļāļīāļĄāđāļĨāļ°āđāļŦāļĄāđ āđāļŦāđāļāļĨāļāļāļ āļąāļĒāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĄāļēāļāļāļĩāđāļŠāļļāļ.
- āđāļāđāļāļāļąāļ§āđāļāļāđāļāļĢāļāļāđ āđāļĨāļ°āđāļāļ°āļāļģāļāđāļāļĄāļđāļĨāļāļĢāļīāļāļēāļĢāļŠāļāļēāļāļāļĩāđāđāļĨāļ°āļāļļāļāļāļĢāļāđ āđāļāđāļāļđāđāļŠāļāđāļ.
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļđāđāļĨāđāļāļēāđāļāđāļŠāđ āļĨāļđāļāļāđāļēāđāļāļāļēāļāļ° Touchpoint āļŦāļāļķāđāļāļāļāļāđāļāļĢāļāļāđ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļēāļĢāļāļđāđāļĨāļāļ§āļēāļĄāļŠāļ°āļāļēāļ āđāļĢāļĩāļĒāļāļĢāđāļāļĒāļāļāļāļāļēāļāļēāļĢāđāļĨāļ°āļŠāļāļēāļāļāļĩāđ āļĢāļ§āļĄāļāļķāļāļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļēāļ āļēāļĒāđāļāđāļāļĢāļāļāļēāļĢāļāļĒāļđāđāđāļŠāļĄāļ.
- āļāļĢāļ§āļāļāļēāļāļēāļĢāđāļĨāļ°āļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļēāļ āļēāļĒāđāļāđāļāļĢāļāļāļēāļĢāļāļĒāđāļēāļāļĨāļ°āđāļāļĩāļĒāļ āđāļĨāļ°āļāļĢāļāļāļēāļĄāļŠāļ āļēāļāļāļĢāļīāļ āļāļĢāđāļāļĄāļāļąāđāļāļŠāļēāļĄāļēāļĢāļāļāļĢāļ°āđāļĄāļīāļāļŠāļāļēāļāļāļēāļĢāļāđāđāļĨāļ°āđāļāđāđāļāđāļāļāđāļāđāļāļēāļĄāļāđāļĒāļāļēāļĒ.
- āļāļąāļāļāļģāļāļēāļĢāļēāļāļāļ§āļāļāļļāļĄ āđāļĨāļ°āļāļīāļāļāļēāļĄ āļāļēāļĢāļāđāļāļĄāļāļļāļāļāļĢāļāđ/Asset āļāļāļāļāļĩāļĄ Front of House āļāļĩāđāđāļāđāļĢāļąāļāļāļ§āļēāļĄāđāļŠāļĩāļĒāļŦāļēāļĒāļŦāļĢāļ·āļāļāļąāļāļāđāļāļ.
- āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāļ°āļŦāļ§āđāļēāļāļāļĩāļĄāļāļđāđāļāđāļēāđāļĨāļ°āļāļĩāļĄāļāļēāļāđāļāļāļĢāļīāļĐāļąāļ āđāļāļ·āđāļāļāđāļ§āļĒāđāļŦāđāļāļēāļāļēāļĢāđāļĨāļ°āļŠāļāļēāļāļāļĩāđāļ āļēāļĒāđāļāđāļāļēāļĢāļāļđāđāļĨāļāļāļāđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ āļāļąāđāļāđāļĄāđāļāđāļēāļ āļĢ.āļ.āļ . āđāļĨāļ°āļāļĩāļĄ Property Management.
- āļāļĢāļ°āļŠāļēāļāļāļēāļ āļāļīāļāļāļēāļĄ āđāļĨāļ°āļāļģāļāļąāļāļāļđāđāļĨāļāļļāļāļ āļēāļāļāļāļāļāļĢāļīāļāļēāļĢāļāļāļŠāđāļāđāļĨāļāļīāļŠāļāļīāļāļŠāđāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļ§āļīāļāļĩāļāļēāļĢāļāļģāļāļēāļāđāļĨāļ°āļĄāļēāļāļĢāļāļēāļ.
- āļāļąāļāļāļķāļ āđāļĨāļ°āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļĢāļēāļĒāļāļēāļ.
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢ āđāļāļāđāļāļīāļ IWR āđāļĨāļ° āđāļāļāđāļāļīāļ reimbursement āļāļĢāļ°āļāļģāđāļāļ·āļāļāļāļąāđāļāđ.
- āļāļāļĄāļīāđāļāļāļĢāđāļāđāļģ āđāļ āļāļ·āđāļāļāļĩāđāđāļāđāļāđāļāđāļē āđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļŠāđāļāđāļĨāļāļīāļŠāļāļīāļāļŠāđ.
- āļāļąāļāđāļāđāļāđāļāļāļŠāļēāļĢāđāļŦāđāļāļĢāļāļāđāļ§āļāđāļĨāļ°āļāļđāļāļāđāļāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ.
- āđāļāđāļāđāļāļ·āļāļāļ§āļąāļāļŦāļĄāļāļāļēāļĒāļļāļāļāļāļĢāļŦāļąāļŠ PIN.
- āļāļąāļāļāļē/āļāļĢāļąāļāļāļĢāļļāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļēāļ āļāļĨāļāļāļāļāđāļāļāļŠāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļŦāđāđāļāđāļāļāļąāļāļāļļāļāļąāļ.
- āļĄāļĩāđāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ āļāļīāļāļāļ§āļ āļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāļāļ° (5 āļ§āļąāļ / āļŠāļąāļāļāļēāļŦāđ).
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļąāđāļāļāļēāļĢāļāļđāļāđāļĨāļ°āđāļāļĩāļĒāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄ Microsoft Office āđāļĨāļ° Internet.
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļēāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ ( āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ ).
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļē, āļāļēāļĢāļāļēāļĒ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
Job type:
Full-time
Salary:
āļŋ22,000 - āļŋ24,000, negotiable
- Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
- Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
- Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
- Provides high level of professionalism and competent customer service.
- Follows the process and procedures for changes in Brand if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
- Bachelor's Degree in any related field.
- Fresh graudates are welcome. **.
- Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
- Work schedule 5 days of the week, weekly off 2 days/ week.
- Base Salary.
- KPI performance & Attendance incentives.
- Medical insurances.
- 12-day annual leaves.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udumsuk).
Job type:
Full-time
Salary:
negotiable
- Provide customers with logistics-related consulting and other related help;.
- Build a standard process suitable for cross-border and local-to-local logistics customer service, including building KPI mechanisms, tools, systems, etc.
- Establish and improve the platform logistics rules and regulation, complaint, consultation, and suggestion handling mechanism, analyze and classify logistics problems, and improve service efficiency through standardizing SOP, by logistics exception handling, to identify business risks and loopholes, and continuously optimize and impro ...
- Looking into the whole process of logistics performance, through collaborative product construction and data system construction, to monitor, analyze and improve the service experience of users.
- Bachelor degree or above, 5 years or above working experience in logistics fulfillment experience or customer service and experience;.
- Proactive and continuous improvement attitude, patience, and attention to detail;.
- Strong communication and coordination skills, good at handling disputes and emergencies, good at client-server experience and results-oriented;.
- Fluent Chinese as this role is for the Cross Border team which handles Chinese merchants.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- āļāļĢāļīāļŦāļēāļĢāļŠāļąāļāļāļēāļĢāļ°āļŦāļ§āđāļēāļāļāļđāđāļāļ·āđāļāļāļąāļāļāļĢāļīāļĐāļąāļāļŊ āđāļāđāļāļ·āđāļāļāđāļāļāļēāļĢāļĢāļąāļāļāļĢāļ°āļāļąāļāļ§āđāļēāļāļĒāļđāđāđāļāļŦāļĢāļ·āļāļāļāļāđāļāļ·āđāļāļāđāļāļāļēāļĢāļĢāļąāļāļāļĢāļ°āļāļąāļ.
- āļāļīāļāļāļēāļĄāļāļąāļāļŦāļēāļŦāļāđāļēāļāļēāļ āđāļĨāļ°āļāļēāļāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļąāļāļĢāļē: 1 āļāļģāđāļŦāļāđāļāđāļāļīāļāđāļāļ·āļāļ: N/A āļāļēāļāļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ: āđāļāļ§āļāļāļĨāļāļāļāļąāļāđāļŦāļāļ·āļ āđāļāļāļ§āļąāļāļāļē āļāļąāļāļŦāļ§āļąāļāļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ āļāļąāļāļŦāļ§āļąāļ: āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢāđāļāļ: āļāļĨāļāļāđāļāļĒ, āļ§āļąāļāļāļēāļāļļāļāļŠāļĄāļāļąāļāļīāļāļđāđāļŠāļĄāļąāļāļĢāļāļēāļ: 1. āđāļāļĻāļāļēāļĒ / āļŦāļāļīāļ āļāļēāļĒāļļāđāļĄāđāđāļāļīāļ 45 āļāļĩ
- āļ§āļļāļāļīāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāđāļāļŠāļĢāđāļēāļ,āđāļĒāļāļē,āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļŠāļēāļĒāļāļēāļāļāđāļāļŠāļĢāđāļēāļāļāļāļāđāļāļĄāļīāđāļāļĩāļĒāļĄ, āļāļĩāđāļāļąāļāļāļēāļĻāļąāļĒ, āđāļĄāđāļāđāļāļĒāļāļ§āđāļē 5 āļāļĩāļāļķāđāļāđāļ
- āđāļāļĒāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļĢāļąāļāļāļĢāļ°āļāļąāļāļāļĨāļāļēāļāļŦāļĨāļąāļāđāļāļ āļāļēāļĢāđāļāđāļ Defect āđāļŦāđāļĨāļđāļāļāđāļē
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ:āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
- āļāđāļēāļĢāļąāļāļĐāļēāļāļĒāļēāļāļēāļĨ.
- āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļāđāļĨāļ°āļāļļāļāļąāļāļīāđāļŦāļāļļ āļāđāļēāļĢāļąāļāļĐāļēāļāļĒāļēāļāļēāļĨāļāļāđāļāđāđāļāđāļĨāļ°āļāļāļ.
- āđāļāļīāļāļŠāļāđāļāļĢāļēāļ°āļŦāđāļāļĢāļāļĩāđāļŠāļĩāļĒāļāļĩāļ§āļīāļ.
- āļāļĢāļ§āļāļŠāļļāļāļ āļēāļāļāļĢāļ°āļāļģāļāļĩ.
- āļ§āļīāļāļĩāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļ:āļŠāđāļ Resume āļāļĢāđāļāļĄāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļāļĢāļ°āļ§āļąāļāļīāļŠāđāļ§āļāļāļąāļ§ āđāļĨāļ°āđāļāļāļĢāļđāļāļāđāļēāļĒ āļŠāļĄāļąāļāļĢāļāđāļēāļāļāļēāļ Email āļāļēāļĄāļāļĩāđāļĢāļ°āļāļļāđāļ§āđ.
- āļāļīāļāļāđāļ: Human Resources DepartmentMajor Development Public Company Limited
- 141 āļāļāļĒāļāļāļāļŦāļĨāđāļ 10 āļŠāļļāļāļļāļĄāļ§āļīāļ 55 āđāļāļ§āļāļāļĨāļāļāļāļąāļāđāļŦāļāļ·āļ āđāļāļāļ§āļąāļāļāļē āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ 10110
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
- Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
- Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
- Publicize various tasks to members and encourage members to comply with company rules and policies.
- Follow up on outstanding public service fees from members.
- Other assigned tasks.
- Working hours: 5 days on / 2 days off.
- Shift 1 >> 07:00 a.m. - 16:00 p.m.
- Shift 2 >> 13:00 p.m. - 22:00 p.m.
- Shift 3 >> 22:00 p.m.- 07:00 a.m.
- Bachelor's degree in Liberal Arts, Humanities or related field.
- At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
- Proficient in English communication.
- Proficient in using MS Office program.
- Able to work 24-hour shifts.
Skills:
Able to work as a shift, Service-Minded, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
- Hours of operation: working 5 days/week.
- 00 a.m.- 20.00 p.m.
- 00 a.m.- 22.00 p.m.
- Base Salary start āļŋ20,000 + Experience + Toeic Score + Third Language.
- Interested person may send your resume or via APPLY NOW.
Job type:
Full-time
Salary:
negotiable
- āđāļŦāđāļāļĢāļīāļāļēāļĢāļāļēāļŦāļēāļĢāđāļāđāļē āđāļāđāļāļāļĢāļĩāđ āđāļĨāļ°āđāļāļĢāļ·āđāļāļāļāļ·āđāļĄ.
- āļāļąāļāļāļēāļĢāļŠāļāđāļāļāđāļĨāļ°āļāļĢāļ§āļāļŠāļāļāļ§āđāļēāļ§āļąāļāļāļļāļāļīāļāđāļĨāļ°āļŠāļīāļāļāđāļēāļāļĢāđāļāļĄāđāļāđāļāļēāļāđāļŠāļĄāļ.
- āļĢāļąāļāļāļīāļāļāļāļāļāļēāļāđāļāļāđāļāļĩāļĒāļĢāđ āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļ āđāļĨāļ°āļāļđāđāļĨāļĢāļēāļĒāļāļēāļāļāļēāļĢāļāļēāļĒāļāļĢāļ°āļāļģāļ§āļąāļ.
- āļāļđāđāļĨāļāļēāļĢāļēāļāļāļēāļĢāļāļāļ co-working space āđāļĨāļ°āļŦāđāļāļāļāļĢāļ°āļāļļāļĄ.
- āđāļŦāđāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāļ āļēāļĒāđāļāļĢāđāļēāļāļāļēāđāļāđāļĨāļ°āļāļđāđāļĄāļēāđāļāđāļāļĢāļīāļāļēāļĢ co-working space.
- āļāđāļ§āļĒāļāļąāļāļĢāļ°āđāļāļĩāļĒāļāđāļĨāļ°āļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļ°āļāļēāļāļāļāļāļāļ·āđāļāļāļĩāđāļāļĢāļīāļāļēāļĢ.
- āļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāđāļāļ·āđāļāļĒāļāļĢāļ°āļāļąāļāļāļ§āļēāļĄāļāļķāļāļāļāđāļāļāļāļāļĨāļđāļāļāđāļē.
- āļāļģāļāļēāļāđāļāđāļāļāļ°āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāđāļāļāļēāļĢāļāļģāļāļāļāđāļāļāļāđāđāļāļĩāđāļĒāļ§āļāļąāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢ.
- āļĢāđāļ§āļĄāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāđāļĄāļāļđāđāļāļĢāļ·āđāļāļāļāļ·āđāļĄāđāļĨāļ°āļāļēāļŦāļēāļĢāđāļŦāļĄāđāđ āļāļąāļāļāļĩāļĄ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļāļĢāļīāļāļēāļĢāļāđāļēāļāļāļēāļŦāļēāļĢ āđāļĢāļāđāļĢāļĄ āļŦāļĢāļ·āļāļāļēāļāļāļĩāđāļāđāļāļāļāļāļāļ°āļĨāļđāļāļāđāļē.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļŦāļĨāļēāļĒāļāļĒāđāļēāļāļāļĢāđāļāļĄāļāļąāļāđāļĨāļ°āļāļģāļāļēāļāļ āļēāļĒāđāļāđāđāļĢāļāļāļāļāļąāļāđāļāđāļāļĩ.
- āđāļŠāđāđāļāđāļāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāđāļĨāļ°āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļāļąāļāļāļēāļĢāļāļĩāđāļāļĩ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāļāļĩāđāļāļĩāđāļĨāļ°āļĢāļąāļāđāļāļāļēāļĢāđāļŦāđāļāļĢāļīāļāļēāļĢ.
- āļŦāļēāļāļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļĩ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- āđāļāđāļāļāļĩāđāļāļĢāļķāļāļĐāļēāļāļēāļāļāđāļēāļāļāļēāļĢāđāļāļīāļāļŠāđāļ§āļāļāļļāļāļāļĨāđāļŦāđāļāļąāļāļĨāļđāļāļāđāļē.
- āđāļŦāđāļāļģāđāļāļ°āļāļģāļāļĒāđāļēāļāļĄāļ·āļāļāļēāļāļĩāļāļāļēāļāļāđāļēāļāļāļēāļĢāļĨāļāļāļļāļ āļāļĢāđāļāļĄāļāļģāđāļŠāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļēāļāļāļēāļĢāđāļāļīāļāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāļāļąāļāļĨāļđāļāļāđāļē.
- āļāđāļ§āļĒāļ§āļēāļāđāļāļāļāļēāļāļāļēāļĢāđāļāļīāļāđāļĨāļ°āļāļēāļĢāļĨāļāļāļļāļāļāļĩāđāļāļāļāđāļāļāļĒāđāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āļĢāļ§āļĄāļāļķāļāļāļēāļĢāļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļĨāļđāļāļāđāļēāļāļąāļāļāļļāļāļąāļāđāļĨāļ°āļāļĒāļēāļĒāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļĨāļđāļāļāđāļēāđāļŦāļĄāđ.
- āļāļĩāđāļāļĢāļķāļāļĐāļēāļāļēāļĢāđāļāļīāļāļĨāļđāļāļāđāļēāļāļļāļāļāļĨ (Customer Financial Solution Advisor).
- āļāļĩāđāļāļĢāļķāļāļĐāļēāļāļēāļāļāļēāļĢāđāļāļīāļāđāļŦāđāļāļģāđāļāļ°āļāļģāđāļĨāļ°āļāļģāđāļŠāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļēāļāļāļēāļĢāđāļāļīāļāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāđāļāđāļĨāļđāļāļāđāļē.
- āđāļŦāđāļāļĢāļīāļāļēāļĢāļāļģāļāļļāļĢāļāļĢāļĢāļĄāļāļēāļāļāļēāļĢāđāļāļīāļāļāđāļēāļāđ āļ āļēāļĒāđāļāļŠāļēāļāļēāđāļāđāļĨāļđāļāļāđāļē.
- āļāļ·āđāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ.
- āļāļĢāļļāļāđāļāļāļŊāļāļĢāļīāļĄāļāļāļĨ.
- āļāļĨāļāļļāļĢāļĩ, āļāļąāļāļĒāļē, āļĢāļ°āļĒāļāļ.
- āđāļāļĩāļĒāļāđāļŦāļĄāđ, āđāļāļĩāļĒāļāļĢāļēāļĒ, āļāļīāļĐāļāļļāđāļĨāļ.
- āļāļāļĢāļŠāļ§āļĢāļĢāļāđ, āļāļĒāļļāļāļĒāļē, āļŠāļĢāļ°āļāļļāļĢāļĩ.
- āļĢāļēāļāļāļļāļĢāļĩ, āļŠāļĄāļļāļāļĢāļŠāļēāļāļĢ, āļŠāļļāļĢāļēāļĐāļāļĢāđāļāļēāļāļĩ, āļ āļđāđāļāđāļ.
- āļāļļāļāļĢāļāļēāļāļĩ, āļāļāļĢāļĢāļēāļāļŠāļĩāļĄāļē.
Experience:
2 years required
Job type:
Full-time
Salary:
commission paid with salary
- āļāļīāļāļāđāļāļĨāļđāļāļāđāļēāđāļĨāļ°āļāļĒāļēāļĒāļāļēāļāļĨāļđāļāļāđāļēāđāļŦāļĄāđāļāđāļēāļāļāđāļāļāļāļēāļāđāļāļĢāļĻāļąāļāļāđ āđāļāļ·āđāļāđāļāļ°āļāļģāđāļĨāļ°āđāļŠāļāļāļāļēāļĒāļāļĨāļīāļāļ āļąāļāļāđ āđāļĨāļ°āļāļēāļĢāļāļĢāļīāļāļēāļĢāļāļēāļāļāļēāļĢāđāļāļīāļāļŠāļģāļŦāļĢāļąāļāļĨāļđāļāļāđāļēāļāļļāļāļāļĨāļāļāļāļāļāļēāļāļēāļĢāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāđāļāđāļēāļŦāļĄāļēāļĒāļāļĩāđāļāļģāļŦāļāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļāļ·āđāļāļāļąāļāļŠāđāļāđāļāļāļŠāļēāļĢāđāļĨāļ°āļāđāļāļĄāļđāļĨāļāđāļēāļāđāđāļŦāđāļāļąāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļŠāđāļ§āļāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĢāļąāļāđāļĢāļ·āđāļāļāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļŦāđāļāļąāļāļĨāļđāļāļāđāļēāđāļāļ·āđāļāļāļāđāļ āļāļĢāđāļāļĄāļāļĢāļ°āļŠāļēāļāļāļēāļāļŠāđāļ§āļāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļāļāļāđāļāļŠāļāļŠāļąāļĒāđāļĨāļ°āļāļģāļāļēāļĄāļĨāļđāļāļāđāļēāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĨāļīāļāļ āļąāļāļāđāļāļēāļāļāļēāļĢāđāļāļīāļ.
- āļ§āļļāļāļīāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļļāļāļŠāļēāļāļēāļ§āļīāļāļē.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĒāļāļĨāļīāļāļ āļąāļāļāđāļāļēāļĢāđāļāļīāļ āļāļēāļāļīāđāļāđāļ āļāļąāļāļĢāđāļāļĢāļāļīāļ, āļāļąāļāļĢāļāļāđāļāļīāļāļŠāļ, āļŠāļīāļāđāļāļ·āđāļāļŠāđāļ§āļāļāļļāļāļāļĨ, āļŠāļīāļāđāļāļ·āđāļāļĢāļāđāļĨāļāđāļāļīāļ āļāļēāļāđāļāļĢāļĻāļąāļāļāđ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļģāđāļŠāļāļ āđāļĨāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļāđāļāļĩ.
- āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ: ttb āļŠāļģāļāļąāļāļāļēāļāļ§āļāļĻāđāļŠāļ§āđāļēāļ (āđāļāļĨāđ MRT āļŠāļēāļĒāļŠāļĩāļĄāđāļ§āļ āļŠāļāļēāļāļĩāļ§āļāļĻāđāļŠāļ§āđāļēāļ).
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- āđāļāđāļāļāļĩāđāļāļĢāļķāļāļĐāļēāļāļēāļāļāđāļēāļāļāļēāļĢāđāļāļīāļāļŠāđāļ§āļāļāļļāļāļāļĨāđāļŦāđāļāļąāļāļĨāļđāļāļāđāļē.
- āđāļŦāđāļāļģāđāļāļ°āļāļģāļāļĒāđāļēāļāļĄāļ·āļāļāļēāļāļĩāļāļāļēāļāļāđāļēāļāļāļēāļĢāļĨāļāļāļļāļ āļāļĢāđāļāļĄāļāļģāđāļŠāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļēāļāļāļēāļĢāđāļāļīāļāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāļāļąāļāļĨāļđāļāļāđāļē.
- āļāđāļ§āļĒāļ§āļēāļāđāļāļāļāļēāļāļāļēāļĢāđāļāļīāļāđāļĨāļ°āļāļēāļĢāļĨāļāļāļļāļāļāļĩāđāļāļāļāđāļāļāļĒāđāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āļĢāļ§āļĄāļāļķāļāļāļēāļĢāļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļĨāļđāļāļāđāļēāļāļąāļāļāļļāļāļąāļāđāļĨāļ°āļāļĒāļēāļĒāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļĨāļđāļāļāđāļēāđāļŦāļĄāđ.
- āļ§āļļāļāļīāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļļāļāļŠāļēāļāļēāļ§āļīāļāļē.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļđāđāļĨ āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđ āđāļĨāļ°āļāļģāđāļŠāļāļ āļāļĨāļīāļāļ āļąāļāļāđāļāļēāļĢāđāļāļīāļāļāļēāļĢāļĨāļāļāļļāļ.
- āļĄāļĩāđāļāļāļāļļāļāļēāļāļāļđāđāđāļāļ°āļāļģāļāļēāļĢāļĨāļāļāļļāļ (IC Complex2), āđāļāļāļāļļāļāļēāļāļāļēāļĒāļŦāļāđāļēāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ, āđāļāļāļāļļāļāļēāļāļāļēāļĒāļŦāļāđāļēāļāļĢāļ°āļāļąāļāļ§āļīāļāļēāļĻāļ āļąāļĒ.
- āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļŠāļēāļĄāļēāļĢāļāļāļđāđāļĨāļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩāļāļąāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩ.
- āđāļāđāļāļāļēāļĄāļāđāļāļāļāļĨāļāļāļāļāļāļāļēāļāļēāļĢ.
- āļĄāļĩāļāđāļē Transport Allowance.
- āļĄāļĩ Fleet Card āļāđāļģāļĄāļąāļ.
- āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ.
- āļāļĢāļļāļāđāļāļāļŊ āļāļĢāļīāļĄāļāļāļĨ āđāļĨāļ°āļ āļđāļĄāļīāļ āļēāļ..
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Skills:
Data Analysis, SQL, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
- Implement data solutions and data comprehensiveness for data customers.
- Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
- Retrieve and prepare data (automated if possible) to support business data analysis.
- Ensure adherence to the highest standards in data privacy protection and data governance.
- Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
- Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
- Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
- Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
- Experience in data processing batch / real time / nearly realtime.
- Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
- Experience with web or software development with Java,Python or similar.
- Experience with Agile methodology is a plus.
- Good in communication and writing in English.
- Good interpersonal and communication skills.
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- Requisition ID: 107007In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
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