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Job type:

Full-time

• Job Number 24117909
• Location The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills:

Industry trends, Analytical Thinking, Negotiation, Japanese

Job type:

Full-time

• Identify and establish relationships with Japanese brands to expand our product portfolio.
• Implement analysis and develop assortment strategy required for category review.
• Track performance of new product launch and adapt communication materials for all touch points.
• Monitor sales volume, revenue, and distribution performance for each category.
• Analyze data to identify areas for improvement and implement strategic initiatives accordingly.
• Responsible for campaign planning, media planning and implementing online campaigns and platform campaigns to drive quality sales to achieve KPIs.
• Identify short-term and long-term plans for the overall business based on the performance target given.
• Analyze all on-going campaigns, including daily tracking of performance and budget.
• Stay informed about industry trends and consumer preferences to guide product selection especially for cosmetics and personal care brands.
• Work in close collaboration with various stakeholders (product, commercial, operations).
• At least 7-8 years of experience in Japanese brand acquisition and/or key account management, preferably in the retail industry.
• A Bachelor's or Master's degree in a business-related field.
• Strong analytical thinking and numerical interpretation skills.
• Ability to work independently under pressure with strong negotiation and leadership skills.
• Excellent communication and negotiation skills.
• Experience working in a fast-paced, high-pressure, dynamic environment.
• Preference for those with direct sourcing and related network resources of Japanese products and brands.

Skills:

Good Communication Skills, Service-Minded, Pleasant Personality, Japanese, Korean, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Japanese, Korean].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

Experience:

2 years required

Skills:

Payroll, Japanese

Job type:

Full-time

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
• CORE WORK ACTIVITIES.
• Leading Guest Services Teams.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Maintaining Guest Services and Front Desk Goals.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Implementing Projects and Policies.
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.
• Conducting Human Resource Activities.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Additional Responsibilities.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills:

Sales, Japanese, Korean

Job type:

Full-time

• Fluent in English & Japanese or Korean.
• International Environment.
• Salary + Commission +++.
• To rent out and sell properties as received target.
• To follow and meet clients (including guiding on property tour).
• To prepare related documents.
• To explore new opportunity in real estate business or any related including survey.
• To source new client channels and stocks.
• To develop and maintain strong relationship with client and ensure a continuous workflow of sales revenue.
• Preferred Qualifications.
• Bachelor s degree in any field.
• Must be able to communicate in English and Japanese or Korean effectively.
• Previous experience as a real estate broker or working for a developer is required.
• Strong interpersonal and communication skills with a track record of achieving high-end residential property sales.
• Excellent personal presentation and customer service skills with a positive attitude.
• Able to work 6 days/week.

Experience:

3 years required

Job type:

Full-time

• Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it s a place where you can grow, belong and thrive.
• Your day at NTT DATA.
• The Japanese System Analyst is responsible for analyzing, designing, and implementing information systems in support of the business needs of Japanese-speaking clients. ...
• What you'll be doing.
• System Analysis and Design:
• o Conduct thorough analysis of business requirements and translate them into technical specifications.
• o Design and implement information systems to meet the business needs of Japanese speaking clients.
• o Ensure systems are designed to be scalable, reliable, and secure.
• Project Management:
• o Manage and lead IT projects from conception to implementation.
• o Coordinate with cross-functional teams to ensure successful project delivery. Japanese Web System Implementation.
• Client Interaction:
• o Act as the primary point of contact for Japanese-speaking clients.
• o Conduct meetings and presentations to communicate project status, issues, and solutions. o Gather and document client requirements and feedback.
• Technical Support and Troubleshooting:
• o Provide technical support to users and resolve system issues.
• o Perform system testing and debugging.
• o Ensure timely resolution of issues to minimize business disruption.
• Documentation:
• o Create and maintain detailed documentation of system specifications, processes, and user manuals.
• o Ensure all documentation is accurate and up-to-date.
• o Recommend and implement improvements to increase efficiency and effectiveness.
• Education:
• o Bachelor's degree in Computer Science, Information Technology, or related field.
• Experience:
• o Minimum of 3 years of experience in system analysis, design, and implementation. o Proven experience working with Japanese-speaking clients.
• Skills:
• o Fluent in Japanese (both written and spoken).
• o Strong analytical and problem-solving skills.
• o Proficiency in system analysis and design methodologies.
• o Experience with project management tools and techniques.
• o Excellent communication and interpersonal skills.
• o Ability to work independently and as part of a team.
• Technical Skills:
• o Nice to have programming languages skills such as Java, C++, Python, etc.
• o Experience with database management systems (e.g., SQL, Oracle).
• o Nice to have experience with cloud computing platforms (e.g., AWS, Azure).
• Workplace type:
• About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Experience:

1 year required

Skills:

Excel, SAP, Japanese, English

Job type:

Full-time

• Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
• Primary contact for external & internal customers to process, enter, maintain, and provide status of all standard and special orders.
• Quote all established standard or contract pricing and modified tools.
• Provide basic technical support and recommend products for customer applications.
• Consistently communicate with internal sales personnel as well as the Customer Service Manager regarding any customer sensitive issues.
• Meet established departmental KPI s.
• Support AR by investigating disputed payments and process credit memos as needed.
• Resolve quote or purchase order discrepancies for all customer orders.
• Process routine returns, quality returns and annual stock returns.
• Monitor one or more Key Accounts; proactive notification of late orders, issuing credits and/or RMA s, filing customer complaints, track shipments, run open order reports as needed.
• Respond promptly to customer needs; solicit customer feedback to improve service, manage difficult or emotional customer situations.
• Maintain departmental processes in accordance with other affected facilities and departments.
• Attend in-house and/or outside training classes to enhance and upgrade skills as required.
• Perform other duties as assigned.
• Job Environment Work performed in an office or home environment (Hybrid role).
• Extended periods of time sitting or standing using a computer.
• Frequent mental and visual attention required.
• Must adhere to Sandvik Code of Conduct Policy.
• Candidate Profile Bachelor s degree.
• 1-2 years of experience in Customer service.
• Customer service process for local & international sales.
• Good command of English & Japanese is a must.
• Good attitude and good team player.
• Able to work under pressure.
• Efficiency in MS Office, Word, Excel, PowerPoint, Outlook.
• Experienced in SAP is a plus.
• Willing to work on a hybrid role based in Bangkok, Thailand.

Experience:

3 years required

Skills:

Sales, Japanese

Job type:

Full-time

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• OR.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
• CORE WORK ACTIVITIES.
• Building Successful Relationships that Generate Sales Opportunities.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
• Managing Sales Activities.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue.
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Providing Exceptional Customer Service.
• Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• When you join the Sheraton family, you become a member of its global community. We ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World s Gathering Place&rsquo. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills:

Finance, Accounting, Japanese

Job type:

Full-time

• Support business units (cross-functional) for Japanese business engagement & quality.
• Provide value-added advice in Deloitte Japanese industrial experts, knowledge and experience in a wide array of fields as well as relationships in various regions and countries.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
• RequirementsBachelor s degree in finance and accounting.
• Knowledge and experience in Japanese business and industries developments.
• Excellent communication skills, ability to work within a team, independent working skills.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 104130In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Excel, Finance, Japanese, English

Job type:

Full-time

• Be available to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times.
• Actively contact new owners/members to welcome owners/members to the MVW family by providing advise and guidance on their vacation planning as well as their FDB assignment.
• Verify Owner/Member account information (name, address and phone number) when appropriate during all the call.
• Acknowledge and answer any written correspondence received from owners/members in a timely and efficient manner not exceeding 48 hours unless otherwise directed by management.
• Ensure that all policies and procedures that are outlined in MySource are followed to ensure that all Owners/Members receive the same excellent service through consistently correct answers.
• Utilize Siebel to document all exceptions, complex service issues, problem, concerns, resolution and as directed by management, to ensure that an accurate owner history is kept.
• Use all available support systems and resources to resolve owner s concerns including but not limited to: Emails, Words, Excel, MySource, Universe, CRIS, PURE, OSCAR, iServices, Siebel, MorgageServe, PSAR, International Liaison, Superuser, Web user admin. TimeshareWare and other programs.
• To develop and maintain a good working relationship with other MVW and Partner departments including but not limited to International Liaison, Sales sites, Concierge on site, Exchange Company, Finance department and New Owner Administration.
• To ensure that all issues are responded to and closed within a satisfactory period of time and if necessarily follow up with resorts and Customer Resolution in order to resolve issue.
• Anticipating the Owner s/Members needs and being flexible in responding to them so that we may deliver the service and program they value.
• Assist owners/members with finance-related issues, including Maintenance fee collection and account status enquiries.
• Assist with owners/members exchange requests and liaise with Marriott Rewards and Exchange Company accordingly, including membership requests, confirmations, account updates and certificate issuance/renewal.
• Provide New Owners/Members Education as and when required.
• To adhere to Standard Operating Procedures of Vacation Experience, Marriott Vacation Worldwide Standard Operating Procedures, and any Local Standard Operating Procedures.
• To maintain a clean, neat, well organized work place which projects a professional atmosphere and free of hazards.
• To maintain a traditional and attitude of having the desire to provide excellent service to fellow colleagues in the centre and to all customers. This, in turn, will support our efforts to provide excellent service to customers and to peers of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job type:

Full-time

• Certificación TEFL/TESOL (deseable).
• Nivel avanzado de inglés (C1 o superior).
• Habilidad para trabajar en un entorno multicultural.
• Excelentes habilidades de comunicación y organización.
• Actitud proactiva y capacidad para trabajar de manera independiente y en equipo.
• Pasión por la enseñanza y el deseo de adquirir experiencia práctica.
• Los gastos de viaje, alojamiento y manutención correrán a cargo del candidato.
• Se proporcionará de forma gratuita los siguientes servicios:
• o Tendrás a lo largo de toda tu estancia, la supervisión y apoyo directo de un coordinador que te asistirá en todo aquello que puedas necesitar.
• o Servicio de búsqueda de alojamiento en habitación individual en el área de las prácticas.
• o Servicio de apoyo para la obtención de visado o alternativas para alargar la estancia si esta fuese superior a 3 meses.
• o Servicio de seguro de salud. (El seguro no está incluido)
• o Servicio de guía turístico en Bangkok y alrededores según necesidades.
• o Servicio de cena de comida / cena informal de bienvenida e introducción al grupo de prácticas escolares.
• o Servicio de recogida en el aeropuerto. - Costo adicional 40 -
• Estas prácticas tienen una duración inicial establecida de 3 meses pero pueden ampliarse a 6 ó 9 meses.
• Únete a nosotros y adquiere una valiosa experiencia internacional mientras haces una diferencia en la educación.