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Skills:

Legal, English

Job type:

Full-time

• Craft and maintain a consistent and persuasive voice and tone for all e-commerce touchpoints, including but not limited to product pages, checkout flows, user interface (UI) elements, notifications, error messages, and seller centres.
• Collaborate closely with cross-functional teams, including UX designers, product managers, marketing specialists, and developers, to ensure the seamless integration of compelling copy within the user experience.
• Localise content from the source language to the local language, ensuring it resonat ...
• Create clear, concise, and user-friendly microcopy for buttons, forms, tooltips, and other interactive elements, providing users with clear directions and assistance when needed.
• Gather feedback to continuously iterate and improve the effectiveness of the written content.
• Stay updated with industry best practices and new technologies, integrating emerging trends into the UX writing process to drive innovation.
• Ensure all content adheres to brand guidelines, legal requirements, and regulatory standards.
• Basic Qualification.
• Hard skillsA native level fluency in written and spoken Thai and English.
• Design tool: Figma.
• Content management system.
• Content strategy: UX writing style guide, voice, and tone.
• Information architecture.
• Localization.
• Product knowledge in e-commerce is a huge plus.
• Soft skillsEmpathy.
• Curiosity.
• Attention to detail.
• Communication.
• Presentation.
• Flexibility.
• Stakeholder management.
• Communication.
• Prioritization.
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Skills:

Research, Usability Testing, Data Analysis, English

Job type:

Full-time

• Conducting user research through interviews, surveys, usability testing, and data analysis to understand user needs, behaviors, and pain points.
• Analyzing research findings to identify design opportunities and define user personas.
• Collaborating with stakeholders, product managers, and developers to understand project goals and requirements.
• Developing design strategies and concepts that align with business objectives and user needs.
• Creating user journey maps, wireframes, and prototypes to communicate design concepts.
• Designing intuitive and visually appealing user interfaces for web, mobile, and other digital products.
• Ensuring design consistency and adherence to established design systems and branding guidelines.
• Considering accessibility and usability principles in design decisions.
• Defining interaction models, information architecture, and navigation patterns.
• Designing micro-interactions and animations to enhance the user experience.
• Ensuring a smooth and cohesive flow between different components and features.
• Creating detailed design specifications, style guides, and design documentation for developers.
• Effectively communicating design rationale, concepts, and solutions to cross-functional teams.
• Facilitating design reviews and incorporating feedback from stakeholders.
• Contributing to the development and maintenance of design systems and pattern libraries.
• Ensuring design consistency and scalability across multiple products or platforms.
• Staying up-to-date with the latest design trends, tools, and best practices.
• Continuously improving design processes and workflows.
• Identifying opportunities for innovation and exploring new design approaches.
• Managerial Responsibilities.
• Manages assigned projects from conception to completion, adhering to timelines and budgets.
• Acts as the primary point of contact for designers and clients, ensuring clear communication and expectations.
• Prepares project briefs, estimates timelines and resources, and tracks project progress.
• Presents design solutions and proposals to clients, addressing their questions and concerns.
• Assigns tasks and manages the workload of designers on the team.
• Provides ongoing feedback and mentorship to help designers improve their skills through regular 1:1 meetings.
• Identifies training needs and opportunities for professional development within the team.
• Fosters a collaborative and supportive team environment, learning and growth.
• Conducts quarterly and yearly performance reviews to set goals, provide constructive feedback, and discuss career aspirations.
• Maintains high design quality by reviewing and providing feedback on design work.
• Ensures all deliverables meet client specifications and agency design standards.
• Collaborates with designers to refine design solutions and iterate based on feedback.
• Analyzes design workflows and identifies areas for improvement.
• Implements new processes and tools to streamline design production.
• Ensures designers understand and follow established design processes and company policies.
• Monitors project timelines and identifies potential resource allocation issues.
• Encourages accurate and timely logging of design hours in project management tools.
• Manages resources effectively to ensure timely project completion.
• Works closely with account managers, developers, and other teams to ensure seamless project execution.
• Participates in client meetings and contributes to cross-functional brainstorming sessions.
• Ensures design decisions align with overall project goals and client objectives.
• Contributes to crafting design proposals and sales decks to win over new clients by showcasing the UX design process and its value proposition.
• Collaborates with marketing teams to develop user-centered content strategies that resonate with the target audience.
• May be involved in refining company decks for presentations to investors or partners, ensuring clarity and user engagement.
• Must Have.
• Ability to communicate fluently in English, Spoken and written.
• A portfolio of project case studies that demonstrates UX design methods and processes.
• Experience designing in Figma, particularly with using components and design systems.
• Experience creating native applications and responsive websites.
• Proven experience with interaction design and prototyping.
• A strong understanding of mobile and web interface patterns.
• A strong understanding of design guidelines such as Apples HIG and Google s Material design.
• An outstanding design portfolio that demonstrates great design for web and/or mobile platforms.
• A good understanding of graphic design, color theory, fonts and illustration.
• A good understanding of UX design principles.
• Comfortably communicate in English both written and spoken.
• Thai Nationality.
• 4+ years experience in a similar UX design role.
• Experience in a digital Agency, and client-facing roles is a big plus.
• Strong communication skills (written and verbal) to ensure solid understanding of client s requirements and collaboration with developers and other project stakeholders.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health insurance.
• Life insurance.
• Provident fund.
• Learning support.
• Free Lunch every Wednesday.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Research, Javascript, Sketch

Job type:

Full-time

• Collaborate with product management and engineering teams to define and implement innovative solutions for product direction, visuals, and experience.
• Execute all visual design stages from concept to final hand-off to engineering.
• Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks.
• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Conduct user research and evaluate user feedback to enhance the usability and appeal of the product.
• Establish and promote design guidelines, best practices, and standards.
• Implement responsive design for mobile and web platforms.
• Work with front-end developers to ensure the technical feasibility of UI/UX designs.
• Optimize designs for maximum speed and scalability.
• Proven UX/UI experience with a strong portfolio.
• Proficiency in HTML, CSS, JavaScript, and modern web frameworks/libraries.
• Experience with user interface design patterns and standard UCD methodologies.
• Familiarity with design and prototyping tools such as Sketch, Figma, Adobe XD, etc.
• Understanding of basic front-end languages: HTML5, CSS3, JavaScript.
• Experience in creating wireframes, storyboards, user flows, process flows, and site maps.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest UI trends, techniques, and technologies.
• UX/UI Architect.
• Lead the design of user interfaces for a variety of digital products, ensuring a cohesive and consistent experience across all platforms.
• Define the overall structure of digital products, balancing user needs with business goals and technical capabilities.
• Develop high-level and/or detailed storyboards, mockups, and prototypes to effectively communicate interaction and design ideas.
• Guide and mentor a team of UX/UI designers and collaborate with cross-functional teams to drive the design vision and strategy.
• Conduct in-depth user research and usability testing to validate design concepts.
• Establish comprehensive UX/UI design standards, documentation, and processes.
• Analyze user interface problems and create design solutions that meet measurable business goals and requirements.
• Work closely with developers to ensure accurate implementation of UI designs and maintain design consistency throughout the product lifecycle.
• Extensive experience in UX/UI design with a portfolio that demonstrates complex and creative UX solutions.
• Strong leadership skills and experience managing or directing design teams.
• Expertise in UX software such as InVision, UXPin, Balsamiq, Framer, or similar.
• A deep understanding of mobile-first and responsive design.
• A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns.
• Advanced knowledge of the full web technology stack (e.g., HTML/CSS, JavaScript, XML, browsers, etc.).
• Ability to iterate designs and solutions efficiently and intelligently.
• A clear understanding of the importance of user-centered design and design thinking.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
• Both roles require a blend of creative and technical skills, as well as a passion for improving the user experience through thoughtful design and attention to detail.

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.