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Experience:

5 years required

Skills:

Problem Solving, Human Resources Development, Human Resource Management

Job type:

Full-time

• การวิเคราะห์ความต้องการในการฝึกอบรมด้านการบริการ.
• ออกแบบและพัฒนาโปรแกรมการฝึกอบรม หลักสูตร และสื่อการสอนในงานด้านบริการ.
• ออกแบบมาตรฐานการบริการ หลักสูตรการฝึกอบรม การจัดทำ Work Shop และการสัมมนา ทั้งแบบตัวต่อตัวหรือผ่านแพลตฟอร์ม เพื่อให้มั่นใจว่าการฝึกอบรมมีประสิทธิภาพ.
• การประเมินประสิทธิผลของโปรแกรมการฝึกอบรมผ่านข้อเสนอแนะ การประเมิน และตัวบ่งชี้ประสิทธิภาพหลัก ทำการปรับเปลี่ยนที่จำเป็นเพื่อปรับปรุงผลการฝึกอบรม.
• จัดทำงบประมาณในการฝึกอบรม.
• ตรวจสอบโปรแกรมการฝึกอบรมทั้งหมดสอดคล้องกับข้อกำหนดด้านกฎระเบียบและมาตรฐาน.
• เก็บรักษาบันทึกการเข้าร่วมการฝึกอบรม ประสิทธิภาพ และการรับรองสำหรับพนักงานทุกคน.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารทรัพยากรมนุษย์, รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ทำงานด้าน HR อบรม 5 ปีขึ้นไป.
• มีทักษะการแก้ไขปัญหาและตัดสินใจ.
• มีทักษะการให้คำปรึกษาแนะนำ.
• มีความรู้ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
• มีความรู้ด้านกระบวนการปฏิบัติงาน และการบริหารการเรียนรู้และพัฒนา.
• มีความคิดสร้างสรรค์และนวัตกรรม.
• สามารถปฏิบัติงานภายใต้สภาวะกดดันได้.
• PTG Energy Public Company Limited.
• 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
• www.ptgenergy.co.th.

Skills:

Legal, Compliance, Excel

Job type:

Full-time

• Support local HR teams in managing sensitive employee situations and to review instances of employee misconduct, including investigating and recommending disciplinary action weighing the extent of violation, fairness of action and local employment laws.
• Assist the Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations.
• Assess policy issues in regard to legal risk; work with legal advisors to ensure com ...
• Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team..
• HR Project and L&D Support (30%).
• Coordinate and administer various learning programs including onsite and online training sessions.
• Manage Training logistics, including scheduling, and venue coordination.
• Support Thailand HR project per assignment e.g. employees engagement survey, engagement activities.
• Responsible for document submission to Department of Skill Development in monthly basisBachelor s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management..
• Minimum 3 years of related work experience, with at least 2 years of experience in Labor/Industrial relations/Employee Relations.
• Experience in a global or multi-national work environment.
• Familiar with Thai Labour law.
• Prior HR Employee Relations experience, HR Project support, or Accenture HR experience.
• Excel, PowerPoint skills.
• Detail oriented.
• Strong organization and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent project management skills with the ability to handle multiple tasks simultaneously.
• Ability to remain confident under pressure and work with teams collaboratively to address issues.
• Comfortable learning to use reporting tools and conduct analysis.
• Effective oral and written communication skills.
• Problem solving skill.
• Quality assurance/thoroughness.
• Comfortable working in office and virtually.
• Collaborative, able to work across organizational entities and to build and maintain strong networks.
• Advocate for inclusion and diversity.
• Demonstrated leadership, teamwork and collaboration in a professional setting.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..

Skills:

Negotiation

Job type:

Full-time

• Bachelor degree or higher in Computer Science or related filed.
• There are 2-3 years, Experience in AWS Cloud.
• Able to do Cloud design, evaluation, POC, implementation.
• Self-Motivation and Hard Working.
• Able to work some time on night and weekend by job duties.
• Able to troubleshooting related to Cloud Services problem.
• Willing to self-study for Cloud knowledge and learn new knowledge from team.
• Good communication,interpersonal, problem-solving, presentation, and negotiation skill.

Skills:

Negotiation

Job type:

Full-time

• Bachelor degree or higher in Computer Science or related filed.
• There are 5-8 years, Experience in Network skills.
• Able to do network design, evaluation, POC, implementation.
• Self-Motivation and Hard Working.
• Able to work some time on night and weekend by job duties.
• Able to troubleshooting related to network problem & connecting equipment.
• Willing to self-study for network knowledge and learn new knowledge from team.
• Good communication,interpersonal, problem-solving, presentation, and negotiation skill.

Job type:

Full-time

• The Business Process Design Specialist/Manager is responsible for analyzing, designing, and improving business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The role involves working closely with various departments to map workflows, identify inefficiencies, and implement optimized processes aligned with the organization s strategic goals..
• Collaborate with stakeholders to gather detailed insights into current business processes.
• Develop process flow diagrams, documentation, and workflow models using industry-standard tools.
• Identify gaps, bottlenecks, and inefficiencies in existing processes.
• Propose and implement process improvements that align with business objectives.
• Drive process re-engineering initiatives to support digital transformation and operational excellence.
• Ensure alignment between business processes and technology systems.
• Work with cross-functional teams to ensure process designs meet business needs.
• Act as a liaison between business units and IT teams to ensure effective implementation of process changes.
• Define and track key performance indicators (KPIs) to measure the success of process improvements.
• Provide regular updates and reports to leadership on process optimization initiatives.
• Ensure all business processes adhere to company policies and regulatory requirements.
• Develop and maintain process documentation for training and compliance purposes.
• Provide training and guidance to employees on new and updated processes.
• Support teams in adapting to process changes..
• Bachelor s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum 5 years of experience in business process design, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Proficiency in process modeling and documentation tools.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Familiarity with ERP systems and workflow automation tools.
• Understanding of digital transformation trends and technologies.
• Lean Six Sigma Green Belt or Black Belt.
• BPM (Business Process Management) certification is a plus.
• Project Management Professional (PMP) certification is a plus.
• Detail-oriented with a focus on efficiency and accuracy.
• Self-motivated and capable of managing multiple projects simultaneously.
• Adaptable to changing business needs and environments..
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Job type:

Internship

• Be responsible for facilitating until the delivery of the qualification training on agreed schedule.
• Support training session by preparing training documents and materials.
• Facility to run the online/ On-site session smoothly.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, virtual classroom training, e-learning, etc.
• Provide and summarize the status of training hour or learning reports to management.

Skills:

Compliance, Contracts, Accounting

Job type:

Full-time

• Serve as the main contact for banks, managing relationships and coordinating loan drawdowns with accurate documentation.
• Monitor loan facilities to ensure compliance with terms and repayment schedules.
• Manage cash flow, prepare liquidity reports, and track loan utilization and balances.
• Process payments, manage sub-cash, perform bank reconciliations, and handle exchange rate contracts.
• Maintain office documents, supplier lists, and support accounting tasks.
• Prepare and submit regulatory reports.
• Bachelor's degree in Finance or Accounting.
• 5+ years of experience in finance or related fields.
• Expertise in treasury and payment processes.
• Advanced Excel skills (Pivot, VLOOKUP).
• Strong communication, relationship-building, and problem-solving abilities.
• Skilled in decision-making, time management, and meeting deadlines.
• Detail-oriented, multitasker with a proactive learning attitude.

Skills:

Procurement, Compliance, English

Job type:

Full-time

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Compliance, Data Analysis, Power BI

Job type:

Full-time

• Build and maintain an HR data repository tailored to the food business under ThaiBev group, focusing on metrics critical to food operations, such as labor productivity, turnover by location, and shift coverage efficiency.
• Ensure data integrity and compliance with industry-specific labor regulations, maintaining a transparent and accurate source of HR information.
• Collaborate with operations teams to integrate labor data from multiple food business units, enabling holistic insights across various branches and regions.
• Assist HR Line Manager on Strategic HR Analytics for Workforce OptimizationConduct data analysis on staffing patterns, turnover rates, and workforce efficiency to identify optimization opportunities aligned with food business cycles.
• Use predictive analytics to anticipate workforce needs for peak and off-peak seasons, aiding in proactive staffing and cost control with operation team to centralization.
• Assist on Commercial Structure and Labor Cost Management for Food OperationsAnalyze labor costs relative to revenue and operational efficiency within different food outlets, providing insights to optimize staffing while maximizing profitability.
• Support the development of labor cost budgets that align with product pricing and sales targets in the food sector, helping maintain competitive yet profitable operations.
• Generate regular reports on labor cost performance against targets, identifying areas for improvement and enabling business leaders to adjust strategy as needed.
• Be Leader on developing Power BI Development for Real-Time Food Business InsightsDesign and deploy Power BI dashboards specific to food operations, offering real-time insights on key metrics like labor costs, staffing levels, and turnover rates across outlets.
• Collaborate with senior leaders in the food division to customize dashboards, highlighting KPIs that impact food production, service speed, and customer satisfaction.
• Continuously update Power BI capabilities to provide comprehensive, up-to-date views on HR metrics essential to food business strategy.
• 3+ years of experience in analytics, data management not specific in HR experience.
• Demonstrated proficiency in Power BI development and advanced Excel skills, including VBA, macros, and pivot tables.
• Prior experience in labor cost analysis, commercial structure evaluation.
• Contact Information:-.
• Oishi Group Public Company Limited.
• CW Tower, No.90. Ratchadapisek Road, Huai Khwang, Bangkok.

Experience:

2 years required

Skills:

Microsoft Office, English

Job type:

Full-time

• assign learning module to learner and track/monitor completion (if needed).
• upload new content to platform.
• upload historical training data to MEL.
• Troubleshoot issues as they arise onsite.
• Manage the training logistic. Responsibility including but not limited to: reserve & prepare classroom and keep them properly set up.
• send registration to learner and send post training survey.
• create, review, print, and disseminate training materials to be used in training, such as instructional notes, feedback forms, and so on.
• Training activity/data reporting Prepare reports on training activities and results with timely manner (monthly basis).
• Register training activity to MEL (starting August onward).
• Maintain training records (e.g. trainee lists, schedules, attendance sheets).
• Maintain updated curriculum database and training record with timely manner Support Trainer to develop communication pieces ie L&D newsletter/report, L&D training wrap up email, any communication pieces suggest by Trainer Ensure the compliance of all training activities with established policies and best practices Research curriculum actively and remain up-to-date on developments within Pfizer and competitors Seek and gather information from management, learners and other departments regarding the effectiveness of completed training courses and constantly seek to improve it Assist training Manager to identify best practices for training functionality and process improvement REQUIREMENTS: Skill & ExperienceProficiency in Microsoft office and adequate of databases.
• Excellent communication and presentation skills.
• Professional Proficiency in English Writing and Speaking.
• Excellent interpersonal skills which enable a training coordinator to serve as a point of contact for participants and vendors.
• Experience with learning management software would be a plus.
• The ability to work effectively and efficiently under pressure, and strong endurance skills.
• The ability to work independently, multitask, and excellent organizational skills.
• Good knowledge of learning principles and modern training techniques.
• Support people by heart and learning attitude.
• Strong Time management skills and High commitment.
• Strong understanding of business goals and standards for customer service and team management skills.
• A Bachelor s degree in management or in similar field.
• At least 2 years of proven work experience as a training administrators or coordinators or similar role either professionally or through an internship.
• LI-PFE Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Sales Training

Skills:

Teamwork, Labor law

Job type:

Full-time

• To proactively provide individual employee coaching and guidance on career development, based on a strong understanding of a person s interests and aspirations and knowledge of Accenture s business.
• To provide personalized employee support connect people to projects, coach people on best fit roles, balance career goals and business priorities.
• To have honest and transparent conversations, with compassion and empathy to help people grow, keeping both personal and key practice priorities at the forefront.
• To work closely with your Practice Lead to understand our business/practice strategy and current performance and use that knowledge as you coach your people.
• To work with our HR team to understand talent priorities and talent programs and make employees aware of specific opportunities.
• To proactively work with employees to ensure business-critical employee information is up to date and accurate.
• To work with the Employee Experience to coordinate the Employee Experience in the practice, including engagement, feedback, coaching and learning.
• To work with Inclusion & Diversity to develop and execute strategies and actions to achieve I&D objectives and measure the results and key trends in the practice.
• Minimum of 5 years of HR Business Partnering or HR Generalist experience in a fast-paced and dynamic environment.
• Good communication and relationship management skills.
• Collaborative, able to work across organizational entities and build and maintain strong networks.
• Advocate for inclusion and diversity with demonstrated leadership, teamwork and collaboration in a professional setting.
• Proficient understanding of Thai labor law.

Job type:

Full-time

• ตัวแทนบริษัทในการบริหารจัดการ การกำกับดูแลของ กสทช. ให้เกิดประโยชน์กับบริษัท
• กำหนดแนวทางในการออกระเบียบ แนวปฎิบัติที่เหมาะสมกับการดำเนินธุรกิจของบริษัท
• สร้างเสริมความสัมพันธ์อันดีกับ กสทช. เพื่อให้เกิดประโยชน์กับการดำเนินธุรกิจสร้างเสริมความสัมพันธ์อันดีกับ หน่วยงานภาครัฐที่เกี่ยวข้องกับธุรกิจบริษัท เพื่อให้เกิดประโยชน์กับการดำเนินธุรกิจ
• ส่งเสริม แผนงานของบริษัทฯ ให้สามารถดำเนินการได้อย่างสอดคล้องกับหน่วยงานภาครัฐที่เกี่ยวข้องกับธุรกิจบริษัท.
• วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขาการบริหาร, การจัดการ, นิติศาสตร์, รัฐศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง
• สามารถปฎิบัติงานนอกสถานที่ได้, เดินทางต่างจังหวัดได้
• มีบุคลิกที่ดี สามารถแก้ปัญหาเฉพาะหน้าได้ดี มีไหวพริบปฎิภาณ
• หากมีประสบการณ์ติดต่อหน่วยงานราชการ, Marketing, Business Development จะพิจารณาเป็นพิเศษ.

Experience:

3 years required

Job type:

Full-time

• สนับสนุนสาขาในการหาลูกค้าฝากเงิน SME รายใหม่.
• ชี้เป้าหมายสำหรับลูกค้า SME - ติดตามความคืบหน้าของแผนการขาย.
• เป็นผู้เชี่ยวชาญผลิตภัณฑ์เพื่อสนับสนุนทีมสาขา.
• ลงพื้นที่ให้การสนับสนุนทั้งในกรุงเทพฯ และต่างจังหวัด หมายเหตุ.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้ เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคา.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไปในสาขาบริหารธุรกิจ, การเงิน, เศรษฐศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์งานขายอย่างน้อย 3 ปี หากมีประสบการณ์ด้านงานธนาคารจะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในการดูแลลูกค้า SME จะได้รับการพิจารณาเป็นพิเศษ.
• มีความเข้าใจพฤติกรรมของลูกค้า SME.

Skills:

Procurement

Job type:

Full-time

• Design & Develop solution to cover all required FBB & WIFI core network area and fulfill business and service requirement for Consumer, SME, Enterprise & FMC.
• Determine cost structure and propose best practice investment efficiency and control investment within assigned annual budget.
• Engage in exploration on new technology FBB & WIFI core network, data center and IT related system, which can lead to fulfill business requirements, evaluation and short listed for future procurement.
• Design and Develop network planning and operation tool to digitalize planning & operation process.
• Bachelor or higher degree in Computer, IT, or Telecom Engineering.
• At least 3-10 years experience in Mobile operator, Broadband network company especially in core network domain.
• Strong knowledge in Core Network (MPLS, BNG, DPI,CGN, DHCP, AAA) & IT System Infrastructure (Switch, Load Balance, Firewall/WAF, Server, Storage) Design/Planning.

Experience:

5 years required

Skills:

Research, ISO 27001, Enthusiastic, English

Job type:

Full-time

• Collect and analyze threat intelligence reports covering new threats, vulnerabilities, products.
• Conduct technical and operational threat intelligence research, both independently and as part of a wider team.
• Identify emerging threats, techniques and trends, the means of protecting or defending against them, and articulate these in a range of report formats to relevant stakeholders.
• Conduct deep-level analysis of malware, including how it is developed, functions, and employed.
• Support the Consulting and Managed CTI teams, Vulnerability Management, Incident Response and CSOC team with up-to-date technical intelligence, detection logic and situational awareness on current and emerging threats.
• Support Cybersecurity Posture Management to guarantee that a good cybersecurity posture is consistently maintained at an acceptable level. Liaison with external audit, internal audit, financial crime and associated consultants, and the group firm.
• Assist technology security team leaders/others in responding to cybersecurity incidents that have an impact on cybersecurity posture, in order to guarantee quick reaction, tracking, and proper maintenance.
• Assist in R&D and innovation on cybersecurity technology and approaches for continuous cybersecurity uplift.
• Qualifications Bachelor s or Master degree in computer science, Computer Engineering, Information Technology, or related field.
• At least 5 years of experience in Information Security or a related field.
• Knowledge of security technology e.g. WAF, SIEM, EDR, IAM, CSOC and Vulnerability Management.
• Experience in cloud cybersecurity technologies and services.
• Exposure to malware reverse engineering, network intrusion analysis, host intrusion analysis, log analysis, vulnerability research or digital forensics is preferred.
• Strong understanding of industry best practices and standards, including ISO 27001, NIST, and CIS is preferred.
• Relevant certifications such as CISSP, CISM, or CISA are a plus.
• Excellent communication and problem-analytical skills, with the ability to communicate complex security issues to non-technical stakeholders.
• Effective English for verbal, written communication.
• Enthusiastic, thriving, good interpersonal skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Assurance, Compliance, Problem Solving, Data Analysis

Job type:

Full-time

• Perform effective quality assurance (QA) process to monitor Identify opportunity for service quality improvement of all team within Operations and deliver practical solutions and methodologies to solve complex business issue.
• Record the to-do list and result of recommended actions to the follow up document to ensure that all agreed actions per auditor's recommendations or compliance's review will be finished at agreed timeline.
• Establish analysis report for the technical review and the progress of technical com ...
• Analyze and inspects problems in daily production; raises problem investigate report to concerned parties with recommended actions.
• Work closely with cross functional teams to address quality-related issues and drive continuous improvement initiatives.
• Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
• Assist in business process improvement and process design to achieve business goals by coaching, brushing up or update training classes.
• Identify areas for improvement in processes, procedures, and systems to enhance quality, efficiency, and effectiveness. This involves implementing new quality control measures, refining existing processes, or introducing new technologies.
• Perform effective quality assurance (QA) process to monitor underwriting, policy services, and claims quality to align with the target action plan.
• Evaluate potential fraud indicators and the impact of current fraud trends and make recommendations as to appropriate mitigation.
• Conduct investigations into allegations of fraud, waste or abuse committed by clients against our company.
• Monitor and inspect processes, and services to ensure they meet predefined quality standards.

Skills:

Social media, Analytical Thinking, Leadership Skill, Good Communication Skills

Job type:

Full-time

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

Experience:

2 years required

Skills:

Business Development, Market Analysis, Analytical Thinking, Problem Solving, Good Communication Skills, Thai, English

Job type:

Full-time

• Analyze market trends, retailer behavior, and industry activities to identify growth opportunities and recommend adjustments to trade engagement strategies.
• Prepare detailed reports on market conditions and industry analysis..
• Develop and implement programs and campaigns based on insights to drive sales and enhance brand visibility with our trade partners.
• Collaborate with internal and external stakeholders to ensure successful program execution and alignment with company objectives.
• Create performance metrics, track effectiveness, monitor performance, and provide feedback to adjust and optimize programs as needed.
• Conduct pre and post-analysis based on retailer feedback to measure program success..
• Contribute to the development and implementation of trade engagement plans and strategies, collaborating with commercial stakeholders to align them with company goals..
• Degree in Marketing, Business Administration, or a related field.
• Minimum 2 years of experience in trade marketing, sales, or a related role, preferably in FMCG.
• Strong analytical skills and ability to interpret market data.
• Excellent communication and interpersonal skills for building and maintaining trade partner relationships.
• Creative thinking and problem-solving abilities for innovative trade program strategies.
• Knowledge of sales fundamentals, commercial resource deployment, and trade and consumer frameworks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI).
• Proficiency in English and Thai (both written and spoken)..
• What we offer.
• Seize the freedom to define your future and ours. We ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone s contribution is respected; collaborate with some of the world s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provide endless opportunities to progress.

Skills:

Compliance, Risk Management, SAP

Job type:

Full-time

• Develop Data Governance Framework and data management strategy & roadmap.
• Develop data policy, rules and regulations to control data management standard control ensure compliance with data management, data privacy and global regulations.
• Take the lead in managing data governance framework, data policy and standards with a focus on establishing and ensuring organization adherence to an enterprise data governance framework.
• Partner with Risk Management, Security and Compliance teams to identify related regulatory requirements and implications such as PDPA/GDPR and drive gap assessment and improvement to data policy, standards and governance processes.
• Develop and own the data sharing principles, operational model and process to govern data exchanges with external data ecosystem.
• Review and advise on data sharing to 3rd parties to approval protocol, data usage conditions, as well as data minimization practice.
• Communicate and engage various projects to ensure activities of data management in assigned projects to comply with data management standard and controls.
• Provide stakeholders a thorough advice on data accessibility, and/or data management based on deep understanding of data use cases, data Lake and its ecosystem architecture.
• Drive Data Stewardship and Data Governance program and enterprise-wide data governance awareness throughout the organization including identifying a phased approach to progress and mature the program.
• EDUCATION.
• Bachelor s degree in Computer Science, Computer Engineering, Information Technology, or related discipline.
• EXPERIENCE.
• Experience in writing or working with various documents such as policy, standard, procedure, and guideline.
• Knowledge of data platform concept, data lake.
• Advanced knowledge of data management life cycle.
• Good communication, strong analytical and problem-solving skills.
• Experience in data governance or data management.
• Experience in design of data platform, data engineer.
• Experience business-driven data governance practices implementation.
• Experience with on premised and cloud service eg AWS, Azure, SAP.
• Experience with data pipeline and data management tools.
• Experience in writing or working with various documents such as policy, standard, procedure, and guideline.
• OTHER REQUIREMENTS.

Skills:

Analytical Thinking, Problem Solving, Data Analysis, User Experience (UX)

Job type:

Full-time

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Map end-to-end customer journey catering for unique interaction across touchpoints, assess "Moment of Truth" and identify key customer pain points.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Provide insights to organizations from their customers so they make more informed decisions.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops.