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Job type:
Full-time
Salary:
negotiable
- การวิเคราะห์ความต้องการในการฝึกอบรมด้านการบริการ.
- ออกแบบและพัฒนาโปรแกรมการฝึกอบรม หลักสูตร และสื่อการสอนในงานด้านบริการ.
- ออกแบบมาตรฐานการบริการ หลักสูตรการฝึกอบรม การจัดทำ Work Shop และการสัมมนา ทั้งแบบตัวต่อตัวหรือผ่านแพลตฟอร์ม เพื่อให้มั่นใจว่าการฝึกอบรมมีประสิทธิภาพ.
- การประเมินประสิทธิผลของโปรแกรมการฝึกอบรมผ่านข้อเสนอแนะ การประเมิน และตัวบ่งชี้ประสิทธิภาพหลัก ทำการปรับเปลี่ยนที่จำเป็นเพื่อปรับปรุงผลการฝึกอบรม.
- จัดทำงบประมาณในการฝึกอบรม.
- ตรวจสอบโปรแกรมการฝึกอบรมทั้งหมดสอดคล้องกับข้อกำหนดด้านกฎระเบียบและมาตรฐาน.
- เก็บรักษาบันทึกการเข้าร่วมการฝึกอบรม ประสิทธิภาพ และการรับรองสำหรับพนักงานทุกคน.
- งานอื่นๆตามที่ได้รับมอบหมาย.
- จบการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารทรัพยากรมนุษย์, รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- ประสบการณ์ทำงานด้าน HR อบรม 5 ปีขึ้นไป.
- มีทักษะการแก้ไขปัญหาและตัดสินใจ.
- มีทักษะการให้คำปรึกษาแนะนำ.
- มีความรู้ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
- มีความรู้ด้านกระบวนการปฏิบัติงาน และการบริหารการเรียนรู้และพัฒนา.
- มีความคิดสร้างสรรค์และนวัตกรรม.
- สามารถปฏิบัติงานภายใต้สภาวะกดดันได้.
- PTG Energy Public Company Limited.
- 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
- www.ptgenergy.co.th.
Experience:
5 years required
Skills:
Cloud Computing, Product Development, English
Job type:
Full-time
Salary:
negotiable
- Receive escalated technical issues from Frontline Support Engineers.
- Analyze complex problems to diagnose root causes.
- Develop and implement advanced solutions using your knowledge of products and services.
- Collaborate with product engineering teams to identify and resolve product defects.
- Document solutions and knowledge base articles for future reference.
- Stay up to date on the latest features, tools, and best practices of cloud industry.
- Provide technical guidance and mentorship to Frontline Support Engineers.
- Job Qualifications.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum 5 years of experience in technical support.
- Proven experience in a supervisory or management position.
- Proven ability to troubleshoot and resolve complex technical problems.
- In-depth knowledge of market cloud products and services.
- Having relevant cloud technical certifications is a plus.
- Experience with cloud troubleshooting methodologies.
- Excellent communication and interpersonal skills.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Job type:
Full-time
Salary:
negotiable
- JD for supervisor sort
- A Sortation Senior Supervisor at Lazada Express typically oversees the operations of sorting centers to ensure packages are processed efficiently and accurately.
- Sortation Supervisor - Lazada Express.
- Ensures end-to-end Sortation Processes are enforced, complied and to report any deviations to Manager (Sortation). Reports directly to Sort Manager. Monitoring and Planning Manpower day to day and ensure all daily tasks can achieve target in each day.
- Oversee daily operations of the sortation center, ensuring packages are sorted correctly and dispatched in a timely manner.
- Manage and lead a team of sortation staff, including manpower planning, training, scheduling, counselling, disciplining and performance evaluation.
- Monitor and improve operational processes to enhance efficiency and productivity.
- Implement standard operating procedures (SOPs) and ensure operation compliance are met.
- Provide guidance and support to team members, addressing any issues or concerns promptly.
- Ensure all packages are handled with care and sorted accurately according to destination.
- Address any discrepancies or errors in the sorting process and implement corrective actions.
- Track key performance indicators (KPIs) and generate reports on sortation center performance.
- Analyze data to identify trends, inefficiencies, and opportunities for improvement.
- Foster a positive and collaborative work environment.
- Prepare technical reports e.g. EOD report by collecting, analyzing and summarizing information and trends.
- Qualifications- Bachelor s degree in logistics, supply chain management, business administration, or a related field
- Proven experience in logistics, warehouse management, or a similar role, preferably in a sortation or distribution center.
- Experience in a supervisory least 3 years is highly desirable.
- Ability to manage large groups of people
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficient in using Microsoft excel e.g. pivot, lookup
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Willingness to work flexible hours, including nights, weekends and long holiday if required.
Experience:
5 years required
Skills:
ISO 14001, ISO 9001, Safety Management, English
Job type:
Full-time
Salary:
negotiable
- Coordinates with relevant parties to achieve objectives and targets aligned with management policies.
- Manage plant operations, safety, and maintenance procedures, along with all contracts and permits with relevant parties to ensure compliance with regulations and standards.
- Manage the operating and maintenance budget.
- Coordinate the daily operations and ensure efficient energy production.
- Oversee forecast production, all operation strategy and comprehensive maintenance, including preventive and corrective maintenance plan.
- Coordinates with relevant parties for warranty claims.
- Oversee spare parts and inventory management, ensuring efficiency and economy.
- Supervise risk management activities, including risk assessment, incident investigation, mitigation plans, root cause analysis reports and implementation.
- Manage the procurement requisitions as related, ensuring efficiency and economy.
- Monitor billing and invoices delivered to off-taker monthly.
- Provide support to the regional manager on financial, accounting, tax, and related matters.
- Develop and maintain relationships with stakeholders.
- Support and development the technical training programs for O&M staff.
- Must be aware and play a vital role of quality, environmental, safety and social management system. (ISO 14001, 9001, 45001, ESMS).
- Job Qualifications.
- Bachelor s degree or higher in Engineering or related fields.
- Minimum 5 years of experience in operation and maintenance management of Renewable Energy plant or Conventional power plant or related fields.
- Good English skills, both written and spoken.
- TOEIC score minimum 600.
- Experience in contract management or maintenance planning is a plus.
- Able to prioritize multiple tasks assigned with good follow-up skills.
- Capable of working both in a team environment and independently with minimal supervision.
- Ability to focus on essential information and identify key details.
- Able to work in an upcountry. Local people of the project area are a plus.
- Proficient in MS Office applications such as Word, Excel, Outlook, and PowerPoint.
- Excellent communication and interpersonal skills.
- Community relations.
Experience:
No experience required
Skills:
Mechanical Engineering, Electrical Engineering, English
Job type:
Full-time
- Provide day to day installation, maintenance, and repair of all facilities in the data center.
- 24x7 shift work responsibility when qualified and designated.
- Provide requested reporting and documentation.
- Support of facility, development, and construction teams.
- Perform tasks as assigned by DC operation manager.
- Respond to customer requests, power, cooling, and facility audits.
- First tier investigate any power, communication, or cooling anomalies.
- Attend assigned meetings and training.
- Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
- Provide technical escort when needed.
- Job Qualifications.
- Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
- Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
- Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
- Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to analyze and make suggestions for problem resolution.
- Solve problems with good initiative and sound judgment.
- Creativity, problem solving skills, negotiation and systematic thinking.
- Fluent in English both written and verbal (Minimum 500 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
3 years required
Skills:
Compliance, Finance, Oracle, English
Job type:
Full-time
Salary:
negotiable
- To carry out and lead audit work assigned by the audit managers to achieve the AAP.
- To carry out special / investigation audit assigned by the audit manager.
- To identify and allocate tasks, co-ordinate, monitor and consolidate the work of the audit team.
- To supervise and lead the audit team to ensuring conformity with Internal Audit Manual in all phases of the audit process.
- To document, evaluate and test systems and controls to assess the adequacy and effectiveness of internal controls, compliance with policies and procedures, reliability, and integrity of information, safeguarding of assets and etc.
- To attend entry conference with auditee s management to discuss on the audit process and audit work.
- To develop and discuss findings, recommendations, and timelines for corrective action with responsible personnel of auditee.
- To attend exit meeting with auditee s management to discuss on the audit findings identified during audit.
- To prepare and finalise the draft audit report after audit work and submit to audit manager for review.
- To discuss with GCAE and Audit Managers for major risks or audit findings identified during audit.
- To track the follow up process to ensure timely dispatch of audit reports to auditee and obtaining reply from auditee on the implementation status of recommendations.
- Prepare and preserve the various documentations for audit work such as working papers, audit program, supporting evidence, permanent file, current file, circulars, minutes, office memo and etc. for audit manager s review.
- Bachelor s degree or higher in Finance, Accounting or Auditing or related fields.
- More than 3 years experience in external or internal audit and related.
- Preferably proficient in Oracle or any other related Accounting System. Working knowledge in Auditor; highly proficient with ERP configurations e.g. SAP and Oracle. Ability to apply best practices of one ERP system in other ERP systems.
- Able to work to upcountry or overseas.
- Certifications such as CIA or CPA or CPIAT will be advantage.
- Good command of English and computer software (MS word, Excel, Power point).
- Knowledge of auditing policies, standards, and procedures, and financial recordkeeping procedures, laws, regulations, and standards.
- Understand complex operations from a broad perspective.
- Ability to work effectively with any others, to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Ability to provide technical guidance, training, and coaching to end users.
- Ability to develop, plan, and implement short- and long-range goals, develop and implement audit plans and schedules.
- Ability to persuade and influence others, to motivate others and promote teamwork and mentor any others, and to provide effective feedback.
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Experience:
8 years required
Skills:
Project Management, Industrial Engineering, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in a technical field, or equivalent practical experience.
- 8 years of experience in program management.
- Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
- Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
- Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
- Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
- Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
- 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
- Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
- Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
- Knowledge of fast track design build processes.
- Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
- ResponsibilitiesProvide management of data centers at multiple scales.
- Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
- Manage technical projects in a rapidly changing industry.
- Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
Experience:
5 years required
Skills:
Express, Assurance, Project Management
Job type:
Full-time
Salary:
negotiable
- The Technical Operation Manager for Mobility and Lubricant Services (Take Care of Your Car - TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
- The ideal candidate will have a strong background in operations management, a passion for customer service, and a deep understanding of the automotive industry that responsible in Operation Excellence role that manages the standard roll out of frontlin ...
- Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
- Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
- Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
- Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
- Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
- Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
- Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
- Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
- Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
- Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
- Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
- Improve Customer Acquisition and Retention by service and CRM or CRT Program.
- Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
- Seasoned of project management and stakeholder management.
- Bachelor's degree in business administration, operations management, or a related field.
- Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
- Proven track record of leading and managing teams in a fast-paced environment.
- Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
- In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
- Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
- Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
- Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
- Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
- Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
- Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
- Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
- Company Description.
- Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
- An innovative place to work.
- There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
- An inclusive place to work.
- To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
- We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
- A rewarding place to work.
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Job type:
Full-time
Salary:
negotiable
- In collaboration with local business support departments (Retail, HR, Marketing, etc.) and Headquarters Training leadership, identifies local training needs for store personnel, with the goal of developing effective and efficient training programs;.
- Creates, develops and implements training programs using a variety of delivery modes (in-person, digital platforms, gamification apps, one to one, one to many, zoom, exercises, role play, etc.);.
- Trains store staff to ensure the best Customer Experience, in line with Corporate an ...
- Trains store staff, ensuring proper implementation of the Client Journey.
- Supports Retail Merchandisers in the delivery of Product Training;.
- Maintains a widespread presence on the sales floor, supporting store teams through continuous observation and targeted feedback on customer interaction behaviors;.
- Is part of the onboarding process for the store s new joiner, training the new resources together with HR department on the various content;.
- Monitors the effectiveness of Training activities, both through analysis of quantitative and qualitative KPIs (e.g.: Net Promoter Score), and through direct observation on the sales floor and feedback from Retail management;.
- Provides continuous feedback to Head Office Line Managers/HR and Store Management on the progress of the team and individual members;.
- Manages budgets and costs related to store training;.
- Works effectively with digital tools and LMS platform.
- KNOWLEDGE AND SKILLSPossess at least 4 years' of training and coaching experience Passionate about fashion, luxury retail and service Strong coaching and facilitation skills Has an energetic personality with strong engagement skills Fluent communication in English and Thai
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Organize training on products/services, scientific areas, brand and Divisional values, doctor-centric approach (SIMAC) and the medical, competitive, and regulatory environment.
- In charge of Medical Business Academy roll out and implementation, working in close collaboration with HR learning department.
- Define team objectives and follow-up, in line with Medical Management.
- Ensure training in internal and external with ethical standards regarding relations with health professionals.
- Upskills whole organization on medical topics.
- Bachelor s degree in major Pharmacy or Science (master s degree is a plus).
- Minimum 5 years in Sales/ Training Manager or management role in sales or marketing.
- Proficient in sales processes, skills, and techniques.
- Proven track record in creating and implementing training programs, particularly in sales training for teams and channel partners.
- Extensive technical product knowledge and strong business acumen.
- Experience in curriculum development, designing, implementation, and delivering both in-person and online training programs.
- Strong understanding of product specifications and competitive offerings.
- Ability to analyze training needs and conduct competitive analysis.
- Highly effective communication skills, both written and oral.
- Proficiency in English.
- Why us?
- We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.
- You can apply to up to three jobs within a rolling 30-day window.
- You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
- Please visit "Your Application Space" to see the jobs you have already applied to.
- Please don t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Experience:
7 years required
Skills:
DevOps, Web Services, Linux
Job type:
Full-time
Salary:
negotiable
- Promote public cloud internally to sales and delivery teams to drive growth.
- Be the go to person for Cloud Architecture. You should have a deep understanding of services offered on Public Cloud platforms and understand how to use them together to build complex solutions.
- Educate customers of all sizes on the value proposition of Public Cloud and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Capture and share best-practice knowledge amongst the public cloud solutions architect community.
- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
- Act as a technical liaison between customers, delivery teams and support.
- At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- If you are with:The right person will be detailed, highly technical, having a minimum of 7 years of current Technical Architect experience, including consulting and implementation for hybrid, and non-hybrid solutions. Demonstrated experience in an enterprise environment, and experience with AWS is an advantage.
- Experience in the establishment of an automated DevOps release management pipeline which delivers tooling for next generation application development efforts (the Dev) and on-going production operations (the Ops).
- Experience architecting infrastructure solutions (preferably on Amazon Web Services) using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience with deploying cloud based solutions and workload migration strategy using tools.
- Experience with Enterprise application and database architecture.
- Understanding of Agile, SCRUM and Continuous Delivery.
- Demonstrated skills in communication (oral, written, presentation), analysis, problem solving and short term and long term planning.
- Experienced, persuasive and effective presenter, both written and verbal.
- Demonstrated skills in leadership, communication, coaching, analysis, problem solving and short term and long term planning.
- Knowledge of standard selling disciplines, specifically Solution Selling and RFP management.
- Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives and rapidly changing priorities.
- Willingness to work outside of office base and most of all .
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Preferred QualificationsAWS Solution Architect - Professional certification.
- Working knowledge of software development practices and technologies highly desired.
- Degree in computer-science, engineering or equivalent.
- A robust understanding of ERP technical architectures - SAP, Oracle etc.
- We ll love you if you have multi-cloud (AWS, Azure or GCP or both) knowledge, and experience.
- Next Steps So what are you waiting for? Join the winning team now. Due to volume of applications, we regret that only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-GN Requisition ID: 103976In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Digital Marketing, Google Ads
Job type:
Full-time
Salary:
negotiable
- Implement effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google, and other paid advertising platforms.
- Contribute to Crimson s paid digital marketing activity across multiple countries, working with Crimson s regional digital marketing managers, country managers, local area marketing teams, and the global digital marketing team to drive for results.
- Build, test, and optimize paid ad campaigns to consistently improve performance.
- Analyse and report on campaigns, A/B tests, leads, and revenue and ROAS.
- Leadership and Initiative.
- Participate as an active member of the global digital marketing team, contributing ideas and working on projects to improve structure and processes.
- Test and launch new paid digital channels.
- Share digital marketing knowledge with global digital marketing team and local marketing teams.
- Digital Campaign Execution.
- Consistently launch paid digital advertising campaigns across several markets, following global processes, guidelines, and budgets.
- Select and design A/B tests to consistently improve knowledge and results.
- Consistently track leads, lead progress, and sales/revenue generated from your activities.
- Analysis and Reporting.
- Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.
- Contribute in developing Crimson s global digital marketing best practices and knowledge base.
- What personal qualities are we looking for?.
- Technical Experience.
- At least 1-year experience in a digital marketing role or similar.
- Experience in executing and building Facebook Ads, Google Ads campaigns.
- Soft Skills.
- Growth Mindset.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
- Ability to productively and efficiently collaborate with a globally dispersed team.
- Analytical and problem-solving skills.
- Exceptional learning agility.
- Why work for Crimson?.
- Flexible working environment, you will be empowered to structure how you work.
- Option to work from our many locations/remotely around the globe (role dependent) with us!.
- Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
- 1,000 training budget per year- we love to level up!.
- Psychologist on staff.
- Impressive fireside chats and workshops to help the team continuously level up.
- Radical Candour is a feedback approach we live by.
- We re a global player with 28 markets (and growing) across the globe!.
- If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
- Please keep an eye on your spam email folder for correspondence from Team Tailor.
Experience:
5 years required
Skills:
Data Analysis, Automation, Python
Job type:
Full-time
Salary:
negotiable
- Work with stakeholders throughout the organization to understand data needs, identify issues or opportunities for leveraging company data to propose solutions for support decision making to drive business solutions.
- Adopting new technology, techniques, and methods such as machine learning or statistical techniques to produce new solutions to problems.
- Conducts advanced data analysis and create the appropriate algorithm to solve analytics problems.
- Improve scalability, stability, accuracy, speed, and efficiency of existing data model.
- Collaborate with internal team and partner to scale up development to production.
- Maintain and fine tune existing analytic model in order to ensure model accuracy.
- Support the enhancement and accuracy of predictive automation capabilities based on valuable internal and external data and on established objectives for Machine Learning competencies.
- Apply algorithms to generate accurate predictions and resolve dataset issues as they arise.
- Be Project manager for Data project and manager project scope, timeline, and budget.
- Manage relationships with stakeholders and coordinate work between different parties as well as providing regular update.
- Control / manage / govern Level 2 support, identify, fix and configuration related problems.
- Keep maintaining/up to date of data modelling and training model etc.
- Run through Data flow diagram for model development.
- EDUCATION.
- Bachelor's degree or higher in computer science, statistics, or operations research or related technical discipline.
- EXPERIENCE.
- At least 5 years experience in a statistical and/or data science role optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis, Expertise in advanced Analytica l techniques such as descriptive statistical modelling and algorithms, machine learning algorithms, optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis.
- Expertise in advanced analytical techniques such as descriptive statistical modelling and algorithms, machine learning algorithms, optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis.
- Experience using analytical tools and languages such as Python, R, SAS, Java, C, C++, C#, Matlab, SPSS IBM, Tableau, Qlikview, Rapid Miner, Apache, Pig, Spotfire, Micro S, SAP HANA, Oracle, or SOL-like languages.
- Experience working with large data sets, simulation/optimization and distributed computing tools (e.g., Map/Reduce, Hadoop, Hive, Spark).
- Experience developing and deploying machine learning model in production environment.
- Knowledge in oil and gas business processes is preferrable.
- OTHER REQUIREMENTS.
Skills:
Risk Management, Contracts, Purchasing
Job type:
Full-time
Salary:
negotiable
- Coordinates overall planning of projects and decides on allocation of resources.
- Maintains constant communication to customers, outside contractors or internal partners.
- Initiates and is responsible for continuous development of Project Management infrastructure.
- Responsible for effective risk management, mitigation measures for the Project Management organization assigned.
- Ensures that assigned Project Management organization meets all agreed performance goals.
- Acts as personal advisor to unit s Senior Management, in all Project Management related issues.
- Heads dedicated team of Project Manager and/or Project Management Office staff and Operational management of assigned Project Managers (PM).
- Ensure implementation of training and competence build up for local PMs acc. to agreed training and development plans.
- Directly responsible for cross-border technical and commercial project management / order implementation of selected key service contracts to ensure achievement of targeted business results and overall P&L responsible for project targets defined in a Project Target Agreement.
- In collaboration with regional purchasing and field service,development and implementation of measures to extend local sourcing.
- Support alignment of regional and HQ strategies / targets to help increase M&U up sells to customers.
- Reporting and controlling of contract performance (financials, TMS, delays, project risks, claims, quality management).
- Implement and support development of PM standards, methods, processes, tools.
- What You Bring.
- Bachelor's Degree or equivalent experience or equivalent in an engineering / technology subject, MBA degree or equivalent experience would be an asset.
- Strong passion and proven success in achieving profitable project execution, Distinct customer orientation and strong customer interface skills.
- Great teammate with a working experience of 15 years and more, which can influence and collaborate with multiple external and internal partners.
- Demonstrable evidence of successful projects or service business execution (LTPs) and Contracts management experience in rotating equipment (preferred).
- PM@Siemens certification is an added advantage.
- Strong commercial competence and managing good business volume.
- Strong experience in Environment, Health and Safety.
- Motivate, lead, coach and empower the team to deliver the best results.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- https://jobs.siemens-energy.com/jobs.
Experience:
5 years required
Skills:
Assurance, Teamwork, English
Job type:
Full-time
Salary:
negotiable
- Day to day support on help desk Methodology consulting to the practice.
- Collect and identify the current practical issues from the practice to data analytic and reporting.
- Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
- Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
- Perform the file review for coaching purpose and gathering practical issues.
- Provide the formal consultation to practise on ad-hoc basis.
- Provide the activities related to audit efficiency improvement.
- Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
- Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
- Manager level.
- At least 5 years of work experience in audit filed.
- Good service mind and communication skill.
- Good technical skills, including knowledge of auditing standards.
- Ability to write professionally in English.
- Good teamwork and interpersonal skills.
- Strong presentation and teaching skills.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
Experience:
2 years required
Skills:
Accounting, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; prepares audit scope and objectives; prepares audit programs.
- Performs audit of financial statements via various methodologies including inquiry, vouching, tracing, examination, observation, and analysis.
- Evaluates internal controls and accounting systems; recommending areas of improvements.
- Completing audit processes and documenting higher-risk areas to increase your technical and business skills in areas including revenue, financial instruments and income taxes.
- Understanding our clients unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.
- Maintain client relationships at the appropriate level and present a favorable impression of the firm. Moreover, engaging clients and providing authoritative advice and professionalism throughout transactions.
- Assess, advise and help clients to implement security related frameworks e.g. Information Security Management System (ISMS).
- Contributes to team results by welcoming new and different work requirements; helping others accomplish related job results as and where needed.
- Keeps up-to-date with any changes or planned changes to accounting standards or other pronouncements and understand their impact upon the audit strategy.
- Skills and attributes for success.
- To qualify for the role, you must have.
- Bachelor or master s degree in Accounting or related field.
- For Senior Audit Level - At least 2 years of relevant experience in ฺBanking industry.
- For Manager Audit Level - At least 6 years of relevant experience in ฺBanking industry.
- Excellent communication and negotiation skills and a collaborative approach to management and Good interpersonal skills and team player.
- Effective command of verbal listened and written both Thai and English. and Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
- Able to handle multiple tasks and assignments and the flexibility to constantly learn and adapt in a fast-paced environment.
- Ideally, you ll also have.
- Similar experience in Big 4 is preferred.
- As a global leader in assurance, Audit, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Experience:
3 years required
Skills:
XML, English
Job type:
Full-time
Salary:
negotiable
- Provide point of contact for customers and support over tickets regarding cytric product and queries.
- Provide Support & Consultation as SME through phone, emails & chat in case required.
- Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
- Designing test scenarios for problem cases, performing error analyses.
- Create documentation.
- Provide prompt assistance in the area of customer care.
- Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
- Appropriately escalate issues to leadership and other teams.
- Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
- Assist the team lead with documentation and processes.
- Serve as an escalation point in resolving customer service issues within the scope of a specialist.
- Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
- Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
- Contribute business through reports and analysis (e.g. forecast),.
- providing qualitative feedback when needed.
- Analyse customer's business, operational and technical requirements (e.g. for internal reports).
- Support process improvement opportunities to drive operational efficiencies.
- Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
- Create documentation for internal and external use with incident resolution and/or training.
- Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
- Create and conduct training sessions when needed for a variety of audiences.
- Any other tasks assigned by your line manager in accordance with your skills and experience.
- Candidate profile.
- Minimum 3 years experience in working with Cytric.
- Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
- understanding of the Travel/Tourism Business.
- previous work experience in Customer Service or other relevant experience with strong technical affinity.
- Previous technical Customer Support experience.
- Solid PC and operating systems experience.
- Network knowledge.
- Log (xml) reading experience.
- Fluent in English.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Experience:
5 years required
Skills:
Compliance, Legal, ERP, English
Job type:
Full-time
Salary:
negotiable
- Ensure compliance with legal and company safety and environmental regulations to provide a safe, eco-friendly working environment.
- Integrate sustainability practices into health, safety, and environmental policies and procedures.
- Lead by example to achieve accident-free workplace.
- Develop and execute health and safety plans, incorporating preventative measures and addressing risks proactively.
- Lead initiatives to reduce the plant s carbon footprint and energy consumption, aligning operations with corporate sustainability goals.
- Develop and implement programs to minimize waste, increase recycling, and optimize resource usage.
- Cultivate a culture of safety and environmental responsibility through employee training, awareness programs, policy enforcement and community engagement initiatives.
- Monitor and address safety risks or incidents, taking corrective and preventive actions promptly.
- Regularly monitor and report on environmental impact metrics, driving continuous improvement in sustainability performance.
- Collaborate with internal and external stakeholders to explore innovative solutions for sustainable manufacturing processes.
- Plant Operations and Production Management Plan, organize, and oversee daily plant operations to meet production goals and customer expectations.
- Optimize production capacity, flexibility, and asset utilization while minimizing unnecessary costs.
- Ensure equipment availability, reliability, and sustainability to maintain seamless operations.
- Oversee production output, product quality, and on-time delivery, ensuring alignment with company standards.
- Lead and coordinate maintenance activities to minimize equipment downtime, maximize capacity utilization, and optimize production output. Focus on reducing Mean Time Between Failures (MTBF) by effectively utilizing our Maintenance Management software.
- Collaborate with other department managers to achieve manufacturing objectives effectively.
- Monitor operational performance, analyze data, and implement corrective actions as needed.
- Develop and manage operational budgets (OPEX), ensuring cost control and financial accountability.
- Maintain and update operational ERP modules (e.g., BOM, routes, costs) for process efficiency.
- Process Improvement and Innovation Analyze production processes to improve safety, quality, productivity, and reliability while reducing waste and costs.
- Implement Lean Manufacturing, Just-In-Time (JIT), and other efficiency-enhancing methodologies.
- Propose and execute continuous improvement initiatives, modernization projects, and CAPEX investments.
- Oversee the implementation, testing, and performance measurement of new equipment and tools.
- Drive the industrialization of new products and modifications to existing processes.
- Quality Control Collaborate with Quality Managers to understand customer requirements and ensure high-quality production standards.
- Implement and enforce Quality Management Systems (QMS) aligned with Group standards.
- Promote a zero-defect mindset through effective quality control practices and continuous training.
- Resolve quality issues impacting production or customer satisfaction swiftly and effectively.
- Management and Leadership Lead internal communication by sharing company strategy, goals, and plant performance updates with employees.
- Enforce the company s Performance Management System, including setting KPIs, regular feedback, and career development plans.
- Work with HR to create learning and development pathways for team members.
- Develop workforce technical skills in key areas: robotics, industrial IT, preventive maintenance, advanced electrical and mechanical maintenance.
- Propose and implement organizational changes, staffing plans, and payroll budgets aligned with strategic goals.
- Build a culture of collaboration, continuous improvement, and accountability within the team.
- Nuclear Safety Ensure that nuclear safety is taken into account in decision making and actions, and that it always takes precedence over any other consideration.
- Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.
- Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.
- Ensure that key operational and technical positions are filled by competent and knowledgeable persons that are empowered to speak openly.
- Adopt and encourage a questioning attitude, particularly when choices, or lack thereof, are presented.
- Challenge unsafe decisions, acts, behaviors, and conditions.
- Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.
- Communicate transparently to the Board of Directors any issue which might compromise nuclear safety, including any human, technical or organizational issue.
- IT and Systems Integration Standardize and harmonize operational modules (e.g., BOM, routes) across industrial sites.
- Develop and deploy standardized reports to monitor performance and enhance data-driven decision-making.
- Leverage ERP and IT systems to support operational efficiency and reporting.
- Automation and Smart Manufacturing Develop and implement automation strategies to improve operational efficiency, productivity, and safety.
- Identify and prioritize opportunities for robotics, artificial intelligence (AI), and advanced manufacturing technologies to enhance plant performance.
- Lead the integration of smart manufacturing systems, ensuring seamless operation with existing equipment and IT infrastructure.
- Collaborate with cross-functional teams to automate repetitive tasks, reduce human error, and streamline workflows.
- Monitor and evaluate the performance of automated systems, driving continuous improvement through data analytics and predictive maintenance.
- Build technical expertise within the team to support the implementation and maintenance of automation technologies.
- Stay informed of emerging trends in Industry 4.0 and smart manufacturing, proposing initiatives to maintain a competitive edge.
- Ensure automation solutions align with sustainability goals by optimizing energy use and reducing waste.
- Qualifications Master s degree in Mechanical, Industrial, Manufacturing, Production Engineering, or related field.
- Additional certifications in Lean Six Sigma, Supply Chain Management, or Production and Inventory Management (e.g., CPIM) are a plus.
- A minimum of 10 years of experience in plant management or similar roles, including at least 5 years of proven success in team leadership in a manufacturing environment.
- Extensive knowledge of production processes, quality control systems, safety protocols, and supply chain management.
- Demonstrated success in implementing productivity enhancements, cost-saving measures, and safety improvements.
- Hands-on experience with Lean Manufacturing and Just-In-Time principles.
- Familiarity with technical drawings and the ability to translate them into actionable production plans.
- Experience in budget management, CAPEX planning, and resource allocation.
- Excellent command of English, both written and spoken, with the ability to communicate effectively at all organizational levels.
- Proficient in ERP systems for manufacturing operations and inventory management.
- Advanced skills in Microsoft Office Suite.
- Familiarity with production planning software and other digital tools used for process optimization is a plus.
- Key competencies: Exceptional leadership, communication, and organizational skills, with the ability to inspire and guide teams toward strategic goals.
- Strong analytical skills with a track record of data-driven decision-making and continuous improvement initiatives.
- Ability to manage multiple priorities effectively, adapt to dynamic environments, and meet tight deadlines.
- Strategic thinking and problem-solving skills to align plant operations with company objectives.
Experience:
4 years required
Skills:
Legal, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
- Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
- Communicate expectations to employees and provide timely updates.
- Provide subject matter expertise in handling escalated customer calls as needed.
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
- Stay current on internal work processes, policies and procedures. Attend required manager development training.
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
- Candidate Profile.
- Associate's degree in related field with two to four years of relevant experience preferred.
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
- Work well under pressure and follow through on items to completion.
- Strong communication skills, both written and verbal.
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
- Ability to mentor, coach and provide direction to a team of employees.
- Willingness to work a flexible schedule.
- Career Level Description.
- Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
- Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
- Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
- Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
- Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
- Support and manage the program together with other Team Leaders and Managers.
- Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
- Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
- The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
- Disclaimer.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
- Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
- If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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