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Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับโปรแกรมระบบต่างๆ ที่ใช้งานจริงใน Business Unit ที่ได้รับมอบหมาย.
• นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
• ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
• ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น เช่น แผนการติดตั้งโปรแกรม แผนการฝึกอบรม เป็นต้น.
• พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
• สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
• ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบ หรือระบบบัญชี อย่างน้อย 10 ปี.
• มีทักษะการสื่อสารที่ดีและมีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
• สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
• สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
• เพิ่มเติมข้อมูลเกี่ยวกับสถานะของปัญหาที่ไม่สามารถแก้ไขได้ทันที.

Job type:

Full-time

• Position No.1: Product Development (Product Platform: AIS Play).
• Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
• Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
• Create prototypes and detailed product specifications.
• Collaborate with technical and marketing teams to gather and prioritize product requirements.
• Conduct user research and data analysis to drive product decisions.
• Optimize digital experience performance, identifying areas for improvement and competitive advantages.
• Recommend and implement strategies to enhance user experience.
• Perform additional tasks as assigned by management.
• Bachelor's degree in Computer Science, or related field.
• 1-2 years of experience in product management or similar role.
• Proficiency in English communication.
• Basic understanding of OTT platforms and streaming technologies.
• Experience with project management tools (e.g., Jira, Trello).
• Familiarity with agile methodologies.
• Strong analytical and problem-solving skills.
• Experience in the entertainment industry, particularly video streaming.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Experience with video streaming or media platforms.
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
• Position No.2: Business Analyst (OTT Package Platform - AIS Play).
• Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
• Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
• Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
• Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
• Lead the integration of our OTT platform with third-party OTT partners.
• Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
• Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
• Bachelor's degree in Business, Computer Science, or related field.
• Proficiency in English communication.
• Familiarity with agile methodologies.
• Strong analytical, motivational, coordinate and problem-solving skills.
• Experience with video streaming or media platforms.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.

Job type:

Full-time

• Processing specialist to lead and input R&D technical expertise to (1) beverage process improvement, (2) satisfy safety, quality, hygienic and regulatory requirements, and (3) design beverage processes to support new products.
• Reporting to the Head of Process Development R&D.
• Key deliverables.
• Conduct feasibility studies of new beverage processes to support NPD, and process improvements in line with business requirements (including cost-saving and sustainability improvements).
• Conduct conceptual design of new beverage process systems, to define the process inputs to the Terms Of Reference.
• Provide input to improve current beverage process system meeting safety, quality, hygienic, and regulatory requirements.
• Manage pilot plant to fully deliver business needs.
• Provide technical processing support for beverage projects.
• Build capability, support recruitment, and lead Beverage R&D Process team.
• 10+ year in process development in FMCG or F&B business.
• 5+ year in project management work in FMCG or F&B business.
• 2+ year in managerial position with subordinate.
• Other requirements.
• Strong team and project leadership skills.
• Can work in a high-pressure environment to deadlines.
• Can work effectively with other functional colleagues in project teams.
• Good trouble-shooting skills.
• Thermal processing knowledge.
• Mixing process knowledge.
• Hygienic design knowledge.
• Filler process knowledge.
• Budget and costing new processes and equipment skills (R&D level).
• Fluent in English: both writing and speaking.

Job type:

Full-time

• The IT Support Specialist (Executive Support) is responsible for providing IT support to executives, ensuring they can work efficiently. The role requires expertise in hardware, software, network systems, and various tools used in collaboration with executives. Responsibilities include troubleshooting and resolving technical issues..
• Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.
• Handle service requests from executives, including software installation, hardware s ...
• Provide advice and alternative solutions to help executives use technology effectively, and introduce new tools or technologies to enhance productivity.
• Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.
• Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.
• Manage assets, conduct inventory, and maintain records of executive assets under supervision.
• Age 27-32 years, with 5-10 years of experience in IT Support/Executive Support.
• Bachelor's degree in Computer Science, Information Technology, or related fields.
• Knowledge of hardware including PCs, notebooks, smartphones, tablets, and major operating systems like Windows, macOS, iOS, and Android, along with maintenance skills.
• Proficiency in using applications and tools such as O365, MFA, video conferencing, etc.
• Basic understanding of network concepts including LAN, Wi-Fi, VPN, and troubleshooting connectivity issues.
• Knowledge of data security and threat prevention, including antivirus software, data encryption, and skills in maintaining confidentiality and handling sensitive information carefully.
• Ability to stay updated with changing technologies, learn new tools quickly, and adapt swiftly.
• Willingness to work outside regular hours, including weekends and public holidays, as needed.
• Good communication skills, capable of explaining technical issues and solutions in an easy-to-understand manner.
• Service-minded, emotionally resilient, and able to work well in a team.
• Ability to prioritize tasks, work under pressure, and meet deadlines.
• Proficiency in English is a plus.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

8 years required

Skills:

Automation, Finance, Compliance

Job type:

Full-time

• Work closely with stakeholders from different verticals in Finance.
• Consult stakeholders to propose the best suited automation solution.
• Build/manage/optimize E2E automations while ensuring security and compliance aspects.
• Become familiar with finance ecosystem at Agoda.
• Work with Gen AI technology to deliver efficiency saving automation projects.
• Undergraduate/Post graduate degree.
• 8+ years of experience with RPA tools and process mining tools & OCR. Ideally 10+ yrs but not mandatory. Mandatory: Power Automate + Celonis+ Rossum Good to have: Blue Prism, Alteryx, Blue prism process Intelligence (BPPI), Interact.
• End-to-end delivery of at least 5 processes using Power Automate Desktop.
• Experience in full stack development with framework experience on- Django, React JS, Node JS and Bootstrap.
• Experience in advanced programming and Gen AI implementation using JavaScript, Python with expertise in vector embedding databases.
• Strong understanding of ITGC controls and payment wallet systems. Oversee the development and deployment of RPA solutions for digital wallets.
• High sense of ownership and growth mindset, ability to be self-directed.
• Establish robust RPA governance and strong control over bots ensuring high Bot utilization factor.
• Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
• Advanced Excel skills.
• Accounting/Financial knowledge and commercial acumen.
• Experience in full stack development - UI/UX / API dev /backend/Postgres DB.
• Solid technical/functional knowledge in procure to pay (P2P), Order to cash (O2C) & Record to Report (R2R) cycle.
• Familiarity with scrum/agile methodology.
• Other helpful skills - Hadoop, Celonis Certification, Power Automate Desktop Certification.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Risk Management, Safety Management, Compliance, English

Job type:

Full-time

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Key Accountabilities (Continued).
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
• Good knowledge of industry codes, standards and legislation on SSHE aspect.
• Strong leadership skills and good communication skills.
• Good command of spoken and written English.
• Strong analytical skills.

Experience:

5 years required

Job type:

Full-time

• Be focal point and accountable person to cater engineering digital solutions in each of key focus areas.
• Provide implementation of engineering digital services through a range of digital methodologies, solutions.
• Develop standard, guideline leveraging from engineering data best practice e.g. CFIHOS.etc.
• Analyze as-is and to-be engineering processes and further define system / technology / business requirements.
• Capture and translate of business requirements to digitally enabled solutions.
• Ensure engineering data in specific focus areas are managed in concept of single source of truth, accepted in term of quality and controlled under appropriate user roles.
• Professional Knowledge & Experiences.
• Bachelor s or higher in Mechanic, Instrumental, Electrical or other engineering related field.
• Minimum 5 years experience involving in Engineering, Construction, Maintenance or Operation, preferably in the oil and gas or a similar industry.
• Understand overall typical engineering & construction development processes, basic understanding of asset life cycle.
• Possess data and information skill or be in the position of using, managing & controlling data.
• Having experience of key user roles involving in software / application development, understand how business requirements are translated to software requirements.
• Understand IT basic knowledge e.g. UI/UX design, Application Programming Interface, Database.etc.
• Having interest to learn in new digital solutions or technologies.

Skills:

Automation, Quality Assurance, Assurance

Job type:

Full-time

• Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
• Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
• Implementation: Implement automation solutions, including configuration, testing, and deployment.
• Testing and Quality Assurance: Develop and execute test cases to ensure the quality and reliability of solutions.
• Maintenance and Optimization: Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance.
• Collaboration: Collaborate with cross-functional teams to understand needs and provide effective solutions.
• Knowledge Sharing and Documentation: Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework.
• What You'll Need to Succeed.
• Expertise in Microsoft 365 tools, Power Apps, Power BI, and SharePoint, outlook, teams, slack, Workday, JIRA, ATS (applicant tracking systems).
• At least 5-7 years' experience building solutions with RPA tools Must Have: Power Platforms (e.g., Power Automate flow/desktop, Power Apps, Power BI) Good to have: Blue prism, Celonis.
• Experience customizing SharePoint lists and disparate systems with PowerApps.
• Experience developing PowerApps model.
• Proficient in creating PowerShell scripts, and coding languages such as Python, Vb.net, JavaScript.
• Setting up automation environment with strict adherence to Sox compliance measures.
• Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities.
• Preferred Qualifications/ Skills.
• Experience building automation scripts (e.g., Python, JavaScript).
• Microsoft Certified: Power Platform Functional Consultant Associate.
• Microsoft Certified: Power Platform Developer Associate.
• LLM / NLP knowledge preferably implemented in a people tech use case.
• Proven expertise in working with API, DB (Oracle, SQL server), PDF, AI Builder and Image recognition in Power Automate Desktop.
• knowledge of Azure Cloud.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Skills:

Vietnamese, English

Job type:

Full-time

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
• English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Skills:

Software Development, DevOps, SQL, English

Job type:

Full-time

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Experience:

2 years required

Skills:

ERP, Oracle, SAP

Job type:

Full-time

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

Experience:

5 years required

Job type:

Full-time

• Assists in the set up and installation of building equipment to support manufacturing lines.
• Provides maintenance and repair of facilities systems and structures to support the efficient manufacturing and processing of products.
• Provides maintenance of facility grounds including manufacturing floor, office area, common areas, surrounding grounds and parking lots.
• Moves furniture, maintains office equipment, completes minor building systems repairs, completes minor construction projects, etc.
• Knowledge/Skills/Competencies.
• Ability to effectively communicate with a variety of internal customers.
• Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
• Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
• Basic knowledge of building operating systems.
• Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator s licenses and / or certifications.
• Ability to analyze equipment and systems, troubleshoot problems and make appropriate repairs.
• Knowledge of personal computers and Windows applications.
• Knowledge of quality standards.
• Ability to effectively communicate with a variety of internal customers.
• Physical Demands.
• Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties require extended periods of sustained visual concentration on detailed documentation and product assemblies.
• Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials. Duties may require periodic heavy manual effort including lifting objects over 20 pounds.
• Typical Experience.
• Four to five years of relevant experience.
• Typical Education.
• Additional courses after High School, or an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

5 years required

Skills:

Automation, Oracle, SQL

Job type:

Full-time

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Compliance, Assembly, Purchasing, English

Job type:

Full-time

• Specialist in plastic component and associated tool / mould: specifying, implementing, and qualifying the tool & manufacturing process in compliance with Schneider Performance System principles.
• Ensure the pourability and manufacturability of plastic components used in the assembly or fabricated process. Design choices based on industrial and technological capabilities to meet customers and Schneiders requirements (quality / delivery / cost).
• For new offer, ensures the manufacturability of the plastic component and tool. For ...
• Select, validate, introduce, and standardize new technologies/processes locally in plastic components domain.
• Define needs of new tool (renewal, capacity, productivity, localization) each year and review quarterly.
• Launch tools with technical and financial study then follow up according to the needs and schedule.
• Continuously monitor execution of projects,.
• Buy off tools, keep all related document and establish maintenance plan.
• Follow tool condition and perform tooling appraisal periodically with follow up actions.
• Maintain & manage tooling database via Vendor Tooling Management system.
• Support CS&Q, SCM, Production, Technical and Purchasing team for tooling aspects.
• Provide technical support to the factories.
• Ensure the robustness of our parts and tooling developed.
• Bachelor's degree in Tooling, Manufacturing, Mechanical Engineering, or related field or equivalent.
• 5 years or above experience in Molding / tooling industry in international manufacturing company.
• Tools/Molds management skills, Tooling issue solving skill, Tools/Molds structure, Stamping/Plastic/Die Casting process,.
• Material selection, Engineering drawing (ISO8015).
• Good command in Thai and English.
• Location: Bangpoo Industrial Estate, Samutprakarn, Thailand.
• Primary Location: TH-11-Samut Prakan.
• Schedule: Full-time Unposting Date: Ongoing

Experience:

7 years required

Skills:

Java, Oracle, SQL, English

Job type:

Full-time

• Gather requirement and perform impact analysis on the existing system functionalities with respect to the new proposed changes.
• Create Functional Specification (FS) documents and prepare data mapping specifications.
• Provide adequate support to the development team in analysis and design.
• Support Development team in SIT investigations.
• Support in UAT testing - responsible to investigate the issues raised in UAT, and to co-ordinate with users during the UAT phase for all techno-functional queries.
• Assist Project Manager in the delivery of the project and on the coordination with various stakeholders.
• Step in as a Technical Delivery Manager to manage the end-to-end delivery of the project, when demanded.
• Meticulously help the team in delivering the project within the committed timelines.
• Maintain the risks and issues tracker and see them to closure.
• Closely liaise with the business partners and vendors for any changes that is being raised in the regulatory risk domain for reporting purposes.
• Bachelor or Master Degree in Computer Science, Software Engineering, Computer Engineering ICT, IT or any related technical field.
• At least 7 years of experience in the role of System Analyst, IT Specialist, Programmer Analyst.
• Background in Java programming, Software Design.
• Knowledge in Oracle SQL, PLSQL and Unix.
• Ability to review code and coach junior developers in team.
• Good knowledge in financial market products.
• Ability to learn and adapt quickly to a changing environment.
• Able to work independently with minimum guidance.
• Have good communication skills (to work with various Teams including users).
• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.
• Self-managed, team & result-oriented working style, friendly and compromise with Can-Do Attitude.
• Effective planning skill with managing people including stakeholders with senior management level.
• Fluent in English (Business Presentation proficiency).
• Familiar working with foreigner/expat, especially APAC Zone would be advantaged.
• Banking / Financial services background would be advantaged.

Experience:

7 years required

Skills:

Purchasing, Project Management, Data Entry

Job type:

Full-time

• Leads a Customer Focused team within a site.
• Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager.
• The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and quality.
• The CFT may include some manufacturing operations, particularly those specialized for the particular customer group.
• With guidance from senior management, ensures the CFT generates value for the customer from their business with CLS, and seeks to develop customer loyalty.
• Is involved in and may lead the creation and implementation of action plans comprehensively to resolve customer issues.
• Is involved in the implementation of continuous improvement in CFT activities using lean and 6-sigma methodologies.
• With guidance, plans, manages and controls CFT performance by implementing direction and priorities. Implements policies and guidelines and evaluates results.
• Advises on availability of appropriate resources, tools, equipment and support to meet customer requirements within the CFT, and advises any issues having these requirements met by site functional leads.
• Monitors performance of business execution using MOR and other appropriate metrics.
• Reports on performance to site management, and may present data to customer.
• Reports to management on financial performance of the business.
• Ensures that any financial metrics (Pricing, service billing, ROIC A/R etc.) which are outside contract requirements are identified and actions agreed with CFT and management to resolve.
• Recommends and manages the CFT budget and financial forecast.
• Works with the sales/BD on establishing customer prices, either for new business opportunities or periodic (quarterly) pricing reviews.
• Selects employees, assigns objectives, reviews performance and makes recommendations on employee compensation.
• Works with functional leads to evaluate CFT member performance and sets customer focused objectives.
• Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize CFT performance.
• Involved in planning and implementation of activities to improve employee satisfaction improvement within CFT.
• Participates in and may lead cross-functional process improvement groups. Supports corporate or site-wide initiatives.
• Knowledge/Skills/Competencies.
• Knowledge of the production process and the tools and equipment used in the process.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and the financial performance of the unit.
• Ability to coordinate a wide variety of resources to meet operational, supply chain and financial targets using CLS Project Management methodology where appropriate. (See http://torb2b11.ca-tor.celestica.com/pmm/).
• Has good and developing skills in the following CLS defined competencies: Personal Attributes, Interpersonal; Business Technical and Leadership Competencies (see http://clsdb01.ca-chq.celestica.com/global/comm/homepage/learnhp.nsf).
• Ability with support and guidance to influence colleagues in specialist and corporate areas to achieve requirements of CFT in line with agreed schedules.
• Ability effectively to lead, manage, mentor and motivate a diverse group of employees to achieve challenging targets within tight time deadlines with support from more senior colleagues.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional overnight travel may be required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Five to seven years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

3 years required

Skills:

XML, English

Job type:

Full-time

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.